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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110330 Views

26 replies

3 likes

  • 110330 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222176 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222176 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578795 Views

79 replies

3 likes

  • 578795 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476851 Views

577 replies

40 likes

Account
Free
  • 476851 Views
  • 577 replies
  • 40 likes

Superuser Contribution My downloaded music gets deleted

My whole library has gotten deleted numerous times. It does it just randomly not like when I update Spotify but just randomly.

Newbie

My whole library has gotten deleted numerous times. It does it just randomly not like when I update Spotify but just randomly.

user-removed

Not applicable

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Superuser Contribution All offline music deleted abruptly

I recently boarded a flight and prepared to listen to offline music - only to find that all of my offline music from dozens of artists had been removed from my phone.What is going on here? I saw some other posts stating that the OS could delete songs...

Visitor

I recently boarded a flight and prepared to listen to offline music - only to find that all of my offline music from dozens of artists had been removed from my phone. What is going on here? I saw so...

user-removed

Not applicable

2439 Views

5 replies

0 likes

Deleted downloads
Offline listening
  • 2439 Views
  • 5 replies
  • 0 likes

advertisement that hangs when i enter the app but music still playing

hi! when i exit the app n enter other apps n then come back in again, there will be an advertisement that hangs so even if i click "more info" on the ad, the ad itself doesnt move but when i scroll up or down, the app moves accordingly but the ad sti...

Newbie

hi! when i exit the app n enter other apps n then  come back in again, there will be an advertisement that hangs so even if i click "more info" on the ad, the ad itself doesnt move but when i sc...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Spotify won't play song when mobile app first loads.

Hi, Recently I've been experiencing an issue whereby when I switch off my phone (Samsung S8+), restart it, then go to Spotify to play the first song it suggests (i.e. the one I was listening too when my phone turned off). The song won't play when I p...

Newbie

Hi,   Recently I've been experiencing an issue whereby when I switch off my phone (Samsung S8+), restart it, then go to Spotify to play the first song it suggests (i.e. the one I was listening...

Sunflowers

Newbie

1113 Views

2 replies

0 likes

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  • 2 replies
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Created Playlists Don't Shuffle

The playlists I create and any other playlist don't shuffle even when I hit the shuffle button. It causes me to hear the same songs or to use up all my skips.

Casual Listener

The playlists I create and any other playlist don't shuffle even when I hit the shuffle button. It causes me to hear the same songs or to use up all my skips.

DavidKeesler

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Mobile Formatting Randomly switches?

So today, the formatting of spotify on my android was really weird. On the bottom, it only displays Home, Search, and Your Playlists. When playing music, you see the album cover of the artist and the bottom description says the song that are included...

Newbie

So today, the formatting of spotify on my android was really weird. On the bottom, it only displays Home, Search, and Your Playlists. When playing music, you see the album cover of the artist and the...

752 Views

0 replies

2 likes

  • 752 Views
  • 0 replies
  • 2 likes

Solved!! Local files Android

I recently downloaded some songs from youtube that weren't on spotify into an mp3 and imported them into my local files on spotify, on my laptop they play just fine. However, on my android mobile whenever I go to them they appear greyed out and I can...

Newbie

I recently downloaded some songs from youtube that weren't on spotify into an mp3 and imported them into my local files on spotify, on my laptop they play just fine. However, on my android mobile whe...

Joe

Community Legend

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have to reinstall app every time I restart my phone

I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last time that I had to do that I lost 100+ songs that I ...

Newbie

I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last t...

Alfredo

Roadie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe by Paypal

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any change and the payment doesn't work

Newbie

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any chang...

Alfredo

Roadie

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Can't play video

When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything 1) Your device’s make, model, and operating system:Samsung S7 Edge SM-G935TAndroid v7. 02) The version of Spotify you’re using:V...

Newbie

When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything  1) Your device’s make, model, and operating system: Samsung S7 Edge&n...

674 Views

0 replies

0 likes

  • 674 Views
  • 0 replies
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Downloads to SD

My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card. There doesn't seem to be an option to download tracks to SD anymore. Help!

Newbie

My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card.    There doesn't seem to be an option to download tracks to SD anymore.&nbsp...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Sync local devices between multiple devices

I was wondering if it is possible to sync my local files to multiple devices?For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist automatically.

Casual Listener

I was wondering if it is possible to sync my local files to multiple devices? For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist...

Alfredo

Roadie

3467 Views

1 replies

0 likes

  • 3467 Views
  • 1 replies
  • 0 likes

Spotify android

My bottom bar on my spotify app is missing my library , browse , radio  

Visitor

My bottom bar on my spotify app is missing my library , browse , radio   

313 Views

0 replies

0 likes

  • 313 Views
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Can't cast Spotify to my Onkyo TX-NR676 using google home.

Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.

Newbie

Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.

770 Views

0 replies

0 likes

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Equalizer not working with my Android 8.0 Pixel 2 XL

Hey guys, got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on. Anybody got an idea ?

Casual Listener

Hey guys,  got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on.  Anybody got an idea ?

giodelgado

Casual Listener

4968 Views

5 replies

2 likes

  • 4968 Views
  • 5 replies
  • 2 likes

Improve Android app compatibility with Chromebooks

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have addressed. 1. Unlike YouTube or Google Play Music, ...

Regular

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have ...

583 Views

0 replies

0 likes

Android
chromebook
  • 583 Views
  • 0 replies
  • 0 likes

Download over cellular with option turned off

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to start an offline session to avoid downloading over c...

Newbie

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to s...

779 Views

0 replies

0 likes

  • 779 Views
  • 0 replies
  • 0 likes

Music keeps re-downloading

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing cache, re-installing the app. All of that. /: I've ...

Casual Listener

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing ...

Dannieann1e

Newbie

25524 Views

13 replies

10 likes

  • 25524 Views
  • 13 replies
  • 10 likes

Add sort by artist to saved song list

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been implemented for songs saved to your library. I'm forced to add ...

Casual Listener

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been impleme...

599 Views

0 replies

2 likes

  • 599 Views
  • 0 replies
  • 2 likes

Spotify Premium mit PSC bezahlen

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

Newbie

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

user-removed

Not applicable

14844 Views

5 replies

1 likes

  • 14844 Views
  • 5 replies
  • 1 likes