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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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All my saved songs and artists are gone!

I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about my account being comprimised. Changed passwords an...

Newbie

I was just about to put on some of my saved songs when an error popped up saying offline mode had logged on to more than 3 devices. I only use my phone and computer for spotify so I was worried about...

317 Views

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Spotify en pantalla bloqueada

Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaciones de aplicaciones tampoco he podido encontrar so...

Newbie

Buenas noches, quisiera saber cómo puedo hacer para colocar Spotify en pantalla bloqueda, mi celular es un samsung galaxy J3 2016, y el sistema operativo es Android 5.1.1, y en la parte de notificaci...

5142 Views

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Subscribed but still only free capabilities...

So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version on my account. Any ideas?

Casual Listener

So I subscribed today and naturally used the free 30 day trial. I have tried logging out and logging back in, even uninstalling and reinstalling the app and still am only receiving the free version o...

Joe

Community Legend

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3 replies

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Need help logging in on my new device

PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ... WHO WILL HELP AND WHEN

Newbie

PLEASE PLEASE PLEASE HELP ... I' READY TO CANCEL MY SUBSCRIPTION.... FOR AT LEAST A WEEK I'VE been tryn to log on to my acct ... I've folloed very instruction and STILL NOTHING !!!! WHAT CAN I DO ......

Joe

Community Legend

342 Views

1 replies

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Calidad de audio

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo.AYUDA!

Newbie

Me acabo de cambiar a premium y no puedo poner calidad de audio extrema. Saben cómo puedo hacerle? Me dice que descubrí una funcionalidad de premium y que me.cambie pero ya lo hice y no puedo. AYUDA!

k03xvcemkis0x8e

Newbie

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App crashes phone, and unable to clean install.

Hey guys. Premium user for about a year.Device: Huawei p9 Lite (VNS-L22)Android Version: 6.0 What happens:I'm able to start the application with little issue. It doesn't seem to matter-offline mode, online, other devices connected to Spotify or not, ...

Newbie

Hey guys. Premium user for about a year. Device: Huawei p9 Lite (VNS-L22) Android Version: 6.0   What happens: I'm able to start the application with little issue. It doesn't seem to matter...

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Superuser Contribution Buzzing

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. I've tried everything I could think of and nothing ...

Casual Listener

I've only come across this problem in the last week, I had uninstalled it and reinstalled it and the buzzing stopped anf then yesterday it came back and I tried to reinstalled it and it didn't help. ...

Aimee_T

Roadie

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Solved!! Android app doesn't have same featues as ios

There are features missing from the Android app, some really important differences that make ios a lot more appealing. On my iPad, I can individually choose songs without premium but on my phone, that option isn't there. Shuffle is permanently enable...

Casual Listener

There are features missing from the Android app, some really important differences that make ios a lot more appealing. On my iPad, I can individually choose songs without premium but on my phone, tha...

YourAvgJoe

Casual Listener

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2 replies

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Não consigo acessar a opção de armazenamento em micro sd

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Então percebi que a opção armazenamento em micro SD havia sum...

Newbie

Tenho um plano familiar do Spotify e até recentemente conseguia usar o meu cartão  micro SD com 128gb para armazenar as músicas. Ontem recebi a notificação de que não havia espaço em disco. Entã...

Jkjoao

Newbie

905 Views

1 replies

1 likes

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No space left on device bug

I recently bought an SD card for my mobile to store music in and I can't seem to download more than a handful of albums.I tried uninstalling the app, removing the com.spotify.music folder, deleting the app's data, but although I have a lot of free sp...

Casual Listener

I recently bought an SD card for my mobile to store music in and I can't seem to download more than a handful of albums. I tried uninstalling the app, removing the com.spotify.music folder, deleting...

betablue42

Roadie

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3 replies

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Playlist restarting before reaching the end.

Hey! After a song finishes the spotify restarts the playlist. When I go back to the and press forward, I get to the first song. Can't press back on the first song though... There is a similar issue when playing said playlist on random, only a few son...

Newbie

Hey!   After a song finishes the spotify restarts the playlist. When I go back to the and press forward, I get to the first song. Can't press back on the first song though... There is a s...

Joe

Community Legend

336 Views

1 replies

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App opens itself all the time

Although i closed all apps spotify opens again After some time. This repeats all the time. Any solution for that?

Newbie

Although i closed all apps spotify opens again After some time. This repeats all the time. Any solution for that?

353 Views

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Solved!! LogIn not possible on Android app

Hi,I installed Spotify fresh. So very first install ever on my phone.But I can enter my details as often as I want to and it always tells me that my username/password are invalid.I try them on my computer in my browser: no issues at all! I uninstalle...

Casual Listener

Hi, I installed Spotify fresh. So very first install ever on my phone. But I can enter my details as often as I want to and it always tells me that my username/password are invalid. I try them on ...

Mammamartine

Newbie

2255 Views

11 replies

1 likes

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Spotify is closing when I stop the music.

I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.

Newbie

I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.

Joe

Community Legend

434 Views

1 replies

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Can't stop an artist playlist playing?

I'll try to keep it short. I went onto the Spotify page for The Beatles, and just hit 'shuffle play'. After a while I wanted to listen to other things... but then I realised I couldn't stop all these Beatles songs from playing. I could pause them, bu...

Casual Listener

I'll try to keep it short. I went onto the Spotify page for The Beatles, and just hit 'shuffle play'. After a while I wanted to listen to other things... but then I realised I couldn't stop all these...

betablue42

Roadie

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5 replies

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Issues with premium

I'm being charged for premium on my android, and have only ever used spotify on my android. But it's stuck on free, I've tried logging in and out, that doesn't help. Any suggestions??

Newbie

I'm being charged for premium on my android, and have only ever used spotify on my android.  But it's stuck on free, I've tried logging in and out, that doesn't help. Any suggestions??

Joe

Community Legend

304 Views

1 replies

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bmw f11 spotify album artwork not showing

When I had a iphone spotify album artwork was working fine and then all of a sudden it stopped showing up after I changed to Android. I've tried everything and nothing seems to work. Anyone have any ideas?

Newbie

When I had a iphone spotify album artwork was working fine and then all of a sudden it stopped showing up after I changed to Android.  I've tried everything and nothing seems to work.  Anyo...

272 Views

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Cant log in "you are in offline-mode"

Hi, Anyone can help me? My Samsung Edge7 say me that "I'm currently offline-mode and I should go to online-mode so I could get connection to spotify" when I'm trying to log in. My phone is in wifi and I have mobile data on as well. all the another pr...

Casual Listener

Hi,   Anyone can help me?   My Samsung Edge7 say me that "I'm currently offline-mode and I should go to online-mode so I could get connection to spotify" when I'm trying to log in. &nb...

TroyWolf

Roadie

2109 Views

4 replies

1 likes

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Using Tasker/NFC Button to Save/Unsave a Song

Is there a way to save/unsave a song using Tasker or similar software? I want to attach a NFC button to it, so I can easily save a new song by just clicking the button.

Newbie

Is there a way to save/unsave a song using Tasker or similar software? I want to attach a NFC button to it, so I can easily save a new song by just clicking the button.

391 Views

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Superuser Contribution My music dissappear before I downloaded

The last night I downloaded my music to listen in my travel, I opened the app and my music is gone, I'm so angry with this.My SD card isn't full, I don't cross the download songs limit, is my only one account and I'm sure that I downloaded my albums ...

Casual Listener

The last night I downloaded my music to listen in my travel, I opened the app and my music is gone, I'm so angry with this. My SD card isn't full, I don't cross the download songs  limit, is my...

Aimee_T

Roadie

279 Views

1 replies

0 likes

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