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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209248 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209248 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558295 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461673 Views

575 replies

39 likes

Account
Free
  • 461673 Views
  • 575 replies
  • 39 likes

The app keeps turnng off

Hello,I have had Spotify premium on my phone for about three months now and nothing happened, but today I wanted to open the app and it just instantly turned off. I tried to uninstall it and then install it again but t doesnt work and it keeps turnin...

Newbie

Hello, I have had Spotify premium on my phone for about three months now and nothing happened, but today I wanted to open the app and it just instantly turned off. I tried to uninstall it and then i...

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Are there any alternative Spotify clients for Android 6.0?

The official app crashes all the time, and has done so for over 2 years now since i got this phone. I have given up the hope that the next spotify update will fix these issues, and i'm looking for an alternative client for Android 6.0. Thanks. [EDIT:...

Music Fan

The official app crashes all the time, and has done so for over 2 years now since i got this phone. I have given up the hope that the next spotify update will fix these issues, and i'm looking for an...

turbolego

Music Fan

8208 Views

2 replies

0 likes

Alternative
Android 6.0
Client
marshmallow
  • 8208 Views
  • 2 replies
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Samsung Gear Sport online music

I'm thinking of getting the sport, but want to know if the spotify app works (the online shuffle parts) if I don't have a premium spotify account. I don't need to download the playlists or songs, just wanna play on Wi-Fi.Also, for this function to wo...

Newbie

I'm thinking of getting the sport, but want to know if the spotify app works (the online shuffle parts) if I don't have a premium spotify account. I don't need to download the playlists or songs, jus...

Lars13

Regular

1195 Views

2 replies

0 likes

  • 1195 Views
  • 2 replies
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Superuser Contribution Can't change settings in app

Hello guys, please help i buy new phone, i have installed Spotify app, but in setting is almost every option grey and i can't change anything. It seem blocked somehow, but i dont know where to look. On previous phone was everything OK.

Newbie

Hello guys, please help i buy new phone, i have installed Spotify app, but in setting is almost every option grey and i can't change anything. It seem blocked somehow, but i dont know where to look. ...

Joe

Community Legend

11281 Views

3 replies

2 likes

  • 11281 Views
  • 3 replies
  • 2 likes

My music will not sace or download to my phone

Since yesterday my app cleared all my saved and downloaded music. Im on wifi whenever i have the app on. I dont understand why this like this. Im about to cancel my subscription.

Newbie

Since yesterday my app cleared all my saved and downloaded music. Im on wifi whenever i have the app on. I dont understand why this like this. Im about to cancel my subscription. 

306 Views

0 replies

0 likes

  • 306 Views
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Mobile app causing desktop app to constantly pause.

For about a week now I have had the issue described above where I will be listening to spotify on my desktop and it randomly pauses. It has gotten to the point now where i cannot even listen for 10 seconds without it pausing. I have determined that i...

Newbie

For about a week now I have had the issue described above where I will be listening to spotify on my desktop and it randomly pauses. It has gotten to the point now where i cannot even listen for 10 s...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Nexus 7 2013 not detecting USB drive

Hi, So today I tried to plugin my usb drive so I could put my Spotify songs onto it since I am running low on device storage, but Spotify wont detect it even though I can browse to it on the Nexus 7 2013.Now I have tried this exact drive in a OnePlus...

Music Fan

Hi, So today I tried to plugin my usb drive so I could put my Spotify songs onto it since I am running low on device storage, but Spotify wont detect it even though I can browse to it on the Nexus 7 ...

stevenascott

Music Fan

2619 Views

8 replies

0 likes

  • 2619 Views
  • 8 replies
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No more "save to sd card" option

For around some months, being premium, I've been saving my songs to sd card, since the option was there and my phone only had 1gb free left. Yesterday, I found myself suddenly logged out of spotify, not being able to log in. When I got home, I did ge...

Newbie

For around some months, being premium, I've been saving my songs to sd card, since the option was there and my phone only had 1gb free left. Yesterday, I found myself suddenly logged out of spotify, ...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Spotify doesn't work after adv

My spotify doesn't work after an adv of Hertz. I've to wait the spot (where nothing is showed, just the time bar) and then nothing happens. When i clic on random button it says that i need the premium version

Newbie

My spotify doesn't work after an adv of Hertz. I've to wait the spot (where nothing is showed, just the time bar) and then nothing happens. When i clic on random button it says that i need the premiu...

azle_brimstone

Newbie

546 Views

1 replies

3 likes

  • 546 Views
  • 1 replies
  • 3 likes

Cant access premium on new Samsung S8

Got a new samsung s8 phone and cannot acess my spotify premium and my playlist i have rest my password 2 times already to make sure i dont have a duplicate account and still cannot get premium to work on my new phone i have tried logging out of my ol...

Visitor

Got a new samsung s8 phone and cannot acess my spotify premium and my playlist i have rest my password 2 times already to make sure i dont have a duplicate account and still cannot get premium to wor...

Joe

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Préférences : options "non disponibles pour l'instant"

Bonjour tout le monde,Dans l'appli Android Spotify, quand je diffuse sur mes enceintes Sonos, la plupart des options de Préférences sont grisés (il est précisé "non disponible pour l'instant") alors qu'elles sont bien toutes disponibles quand je diff...

Newbie

Bonjour tout le monde, Dans l'appli Android Spotify, quand je diffuse sur mes enceintes Sonos, la plupart des options de Préférences sont grisés (il est précisé "non disponible pour l'instant") alor...

Joe

Community Legend

9267 Views

2 replies

4 likes

  • 9267 Views
  • 2 replies
  • 4 likes

Song slider bar not appearing

The slider bar is not appearing and I cannot adjust the position of the song. Anyone else have this problem?

Regular

The slider bar is not appearing and I cannot adjust the position of the song. Anyone else have this problem?

Joe

Community Legend

1248 Views

1 replies

0 likes

  • 1248 Views
  • 1 replies
  • 0 likes

How can I delete the "My music" list?

I started use Premium but my old favorites are still in the list and there is too many to delete it one by one. There may be a faster option to delete those songs or I must to one by one?Android device, Samsung Galaxy S8+.

Newbie

I started use Premium but my old favorites are still in the list and there is too many to delete it one by one. There may be a faster option to delete those songs or I must to one by one? Android de...

Joe

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

A little help needed.

Hi everyoneI wanted to know how does spotify works. I have been using it for sometime what I can't seem to understand is even if i just stream a song (not even saving it on playlist or anything ) it is occupying my space in the storage i.e. just list...

Casual Listener

Hi everyone I wanted to know how does spotify works. I have been using it for sometime what I can't seem to understand is even if i just stream a song (not even saving it on playlist or anything ) i...

Joe

Community Legend

594 Views

3 replies

0 likes

  • 594 Views
  • 3 replies
  • 0 likes

Local files disappeared from mobile

I have a playlist dedicated to local files so I could sync it all to my android device at the same time. I was able to do this previously without any issues but all of a sudden my local files disappeared from my android device. Now I can't even downl...

Newbie

I have a playlist dedicated to local files so I could sync it all to my android device at the same time. I was able to do this previously without any issues but all of a sudden my local files disappe...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Android App not allowed --> Use web player ?

Hi,Installation of Spotify is not allowed on my company phone. I would like to use a kind of web player. Is there a way to enable it on an Android phone ? (Chrome or Samsung internet). I don't think I'm the only one with this issue.Thanks

Newbie

Hi, Installation of Spotify is not allowed on my company phone. I would like to use a kind of web player. Is there a way to enable it on an Android phone ? (Chrome or Samsung internet). I don't thin...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Can not log in

When I try to open Spotify it wants me to log in. When I try to log in it says that I have to go online first. I can not go online because i have not logged on yet!!!! This happens if Spotify has been set to offline mode. This has happened 3 times. T...

Newbie

When I try to open Spotify it wants me to log in. When I try to log in it says that I have to go online first. I can not go online because i have not logged on yet!!!!   This happens if Spotif...

Joe

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Move all to SD card (Android 5.0.2)

Hi all! I can't move all the playlists to SD Card. I have Spotify Premium. When I tried move it, this send me a error message: "We could not move your data. It might be a problem with your SD card. Check permissions and try again." Can you help me? P...

Newbie

Hi all!   I can't move all the playlists to SD Card. I have Spotify Premium. When I tried move it, this send me a error message: "We could not move your data. It might be a problem with your S...

BetoL86

Newbie

1936 Views

3 replies

0 likes

  • 1936 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify autoplaying

Hi!My Spotify has started to autoplay when i snooze and even when i end a phone call. How do i make this stop?Kind regards. Kenneth.

Casual Listener

Hi! My Spotify has started to autoplay when i snooze and even when i end a phone call. How do i make this stop? Kind regards. Kenneth. 

Fastford

Casual Listener

596 Views

2 replies

1 likes

  • 596 Views
  • 2 replies
  • 1 likes

Downloaded music is gone

Please hele. All my downloaded music is gone but on my sd card is 7 gb full of music but I can not listen offline.. Why? This is a bug. Please repair that..

Newbie

Please hele. All my downloaded music is gone but on my sd card is 7 gb full of music but I can not listen offline..  Why? This is a bug. Please repair that..

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes