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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114291 Views

26 replies

4 likes

  • 114291 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229771 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229771 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588716 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484036 Views

580 replies

42 likes

Account
Free
  • 484036 Views
  • 580 replies
  • 42 likes

Edge panel

SpotifyEdge panel for my s6 isn't worlimg. We'll I don't know it its the app or spotify itself. When I try to share I push more and it shuts down my sharing ability and won't allow me to place anything on the ease panel. Can someone help me pllleeeaa...

Newbie

SpotifyEdge panel for my s6 isn't worlimg. We'll I don't know it its the app or spotify itself. When I try to share I push more and it shuts down my sharing ability and won't allow me to place anythi...

Silverlover1964

Casual Listener

1436 Views

1 replies

0 likes

  • 1436 Views
  • 1 replies
  • 0 likes

Local Files Playlist saying downloaded but nothing is

Hi all. I have a few playlists with all of my Peter Gabriel music on it, and I want to download them onto my phone. When I try to, though, the download bar thing happens for a brief second and then just says downloaded, with nothing actually having b...

Newbie

Hi all.  I have a few playlists with all of my Peter Gabriel music on it, and I want to download them onto my phone.  When I try to, though, the download bar thing happens for a brief secon...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Sound Crackling/ Popping/ Stuttering. Galaxy Note 5.

Hello. I've been a Spotify Premium user for years. Recently I've had and issue that seems to have happened to many. Only on Spotify, the sound crackles, pops, and stutters. YouTube, Facebook Audio, and everything else is fine. I've read many of the f...

Newbie

Hello. I've been a Spotify Premium user for years. Recently I've had and issue that seems to have happened to many. Only on Spotify, the sound crackles, pops, and stutters. YouTube, Facebook Audio, a...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Cancelling playlist Downloads

So one night I decided to download all my playlists but without realising, some have thousands of songs. Next minute I've gone through 7GB so far and there is still roughly 2500 songs left to download. Clearly I've made a mistake and now it seems the...

Newbie

So one night I decided to download all my playlists but without realising, some have thousands of songs. Next minute I've gone through 7GB so far and there is still roughly 2500 songs left to downloa...

user-removed

Not applicable

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

my spotify premium won't work

is there any filipino spotify users here. hindi po kasi gumagana yung spotify premium ko nilipat ko lang sa new phone ko yung sim ko then dinownload ko yung spotify sa new phone pag bukas ko ng account ko hindi na nka premium. pls help po kung pano b...

Newbie

is there any filipino spotify users here. hindi po kasi gumagana yung spotify premium ko nilipat ko lang sa new phone ko yung sim ko then dinownload ko yung spotify sa new phone pag bukas ko ng accou...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
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Android Misc. storage space is huge after deleting spotify

Hello everyone, I have a spotify premium account. I use an LG L90 phone running android 5.0.2 which was running the spotify app (I don't remember what version it was, but it was a recent update) This morning I got an error message when I opened spoti...

Casual Listener

Hello everyone,   I have a spotify premium account. I use an LG L90 phone running android 5.0.2 which was running the spotify app (I don't remember what version it was, but it was a recent upd...

Tch72

Casual Listener

5618 Views

5 replies

1 likes

  • 5618 Views
  • 5 replies
  • 1 likes

Songs playing is lagging with locked screen and wi fi

Hey guys, I have a problem with playing songs with locked screen and wi fi on.Songs after few seconds starts interrupting every 3-4 seconds but only if the screen is locked (With 3-4g playing is ok) . If I use the phone while I'm listening Spotify th...

Newbie

Hey guys,  I have a problem with playing songs with locked screen and wi fi on. Songs after few seconds starts interrupting every 3-4 seconds but only if the screen is locked (With 3-4g playin...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
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Albums do not play in order on Android Auto

Been seeing an issue with android auto and spotify. I'm running android 7.0, android auto 2.3.716604, spotify 8.4.4.810. I have spotify premium. My issue exists regardless if I am in my car or not, it is whenever I run things through android auto(eit...

Newbie

Been seeing an issue with android auto and spotify.  I'm running android 7.0, android auto 2.3.716604, spotify 8.4.4.810.   I have spotify premium.  My issue exists regardless if I am ...

flcknzwrg

Newbie

2172 Views

7 replies

8 likes

  • 2172 Views
  • 7 replies
  • 8 likes

Screen gets weird

This keeps happening to me and i always have to restart the app. It's annoying if im driving.

Newbie

This keeps happening to me and i always have to restart the app. It's annoying if im driving. 

344 Views

0 replies

0 likes

  • 344 Views
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  • 0 likes

Spotify will not switch off with chromecast audio its weird even if i switch my phone off it is stil

this is definately not a wind up last week i connected to my hifi using Chromecast audio and an lg g5 and i could not switch it off jumped in the car and drove into town 6 miles away my mrs said the music continued playing for an hour. Obviously i ha...

Newbie

this is definately not a wind up last week i connected to my hifi using Chromecast audio and an lg g5 and i could not switch it off jumped in the car and drove into town 6 miles away my mrs said the ...

nikinoz

Newbie

2481 Views

2 replies

0 likes

  • 2481 Views
  • 2 replies
  • 0 likes

Choppy song quality

Hey guys, Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full internet connection. The device I am using is new. Also casting t...

Newbie

Hey guys,   Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full inter...

998 Views

0 replies

1 likes

faulty
Glitch
poor quality
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  • 0 replies
  • 1 likes

Can we listen to our local stocked music on Spotify ?

I would like to listen to my Spotify and my local music ( musics unvaible in Spotify ) in the same playlist.I know it's possible on PC, Spotify can access to our local music but it's seems harder one smartphones. Thanks for your help, and I hope I wr...

Newbie

I would like to listen to my Spotify and my local music ( musics unvaible in Spotify ) in the same playlist. I know it's possible on PC, Spotify can access to our local music but it's seems harder o...

Joe

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

On screen ads can't be dismissed bug

Hi, I'm on an Android device and I don't know if it's only me, but sometimes when there's an on-screen ad that has to be dismissed, I can't press the dismiss button and it overlays the screen. I can press the other interactions of the app - song play...

Casual Listener

Hi, I'm on an Android device and I don't know if it's only me, but sometimes when there's an on-screen ad that has to be dismissed, I can't press the dismiss button and it overlays the screen. I can ...

Jeresueldo

Newbie

6007 Views

4 replies

24 likes

  • 6007 Views
  • 4 replies
  • 24 likes

Where do downloaded playlist files go

Hi,Apologies if this is a bit dim. New to Spotify and have downloaded a playlist in order to listen to it without Internet connection. It's just over 100 songs and was expecting it to take a little while and quite a bit of memory. However it download...

Casual Listener

Hi, Apologies if this is a bit dim. New to Spotify and have downloaded a playlist in order to listen to it without Internet connection. It's just over 100 songs and was expecting it to take a little...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Downloaded songs not playing offline

Hi, so i just got premium for spotify, 2 days ago i think, so i downloaded the app on my phone and set one of my playlists to offline mode... It shows they are downloaded by the green arrow buuuuuuut when i go to play the songs offline, when im not c...

Visitor

Hi,  so i just got premium for spotify, 2 days ago i think, so i downloaded the app on my phone and set one of my playlists to offline mode... It shows they are downloaded by the green arrow bu...

Joe

Community Legend

49699 Views

11 replies

6 likes

  • 49699 Views
  • 11 replies
  • 6 likes

No volume when I connect spotify to my Rav4

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my 2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking down, etc. but there is no sound. The bluetooth in the v...

Visitor

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my  2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking...

719 Views

0 replies

0 likes

  • 719 Views
  • 0 replies
  • 0 likes

Downloaded songs on sdcard but not playing..

A complete Spotify cluster.....Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb.I clear the cache, no difference.I try offline mode no difference.I check the support p...

Newbie

A complete Spotify cluster..... Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb. I clear the cache, no difference...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

turning down volume when typing or turning my phone off

Hi.I have an Oneplus 3 phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som seconds. I find this really anoying, but I have no idea what t...

Newbie

Hi. I have an Oneplus 3  phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som sec...

HurlyBurly77

Newbie

766 Views

1 replies

1 likes

  • 766 Views
  • 1 replies
  • 1 likes

Solved!! Ability to View All Playlist Followers

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested.I have spotify free on computer and tv. Works fine, no problems.All playlists is on both tv and computer. Then i try on my...

Visitor

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested. I have spotify free on computer and tv. Works fine, no problems. A...

user-removed

Not applicable

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes