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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117985 Views

27 replies

4 likes

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  • 27 replies
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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237456 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598190 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490780 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Historico de Musicas ouvidas

Amigos, eh possivel acessar o historico de musicas ouvidas com mais de 30 dias por exemplo ? eu escutei uma musica em outubro e nao consigo mais acha-la, e infelizmente na mesma epoca eu perdi o sincronismo com o last.fm.

Casual Listener

Amigos, eh possivel acessar o historico de musicas ouvidas com mais de 30 dias por exemplo ?   eu escutei uma musica em outubro e nao consigo mais acha-la, e infelizmente na mesma epoca eu per...

6082 Views

0 replies

7 likes

  • 6082 Views
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  • 7 likes

Offline song downloads delete randomly

Hi, I have a premium account on a Sony Xperia Z. I'm running Spotify version 7.2.0.1250 armV7 and Android 5.1.1 (lollipop). This morning about 1000 songs (out of my offline collection of several thousands) I had downloaded offline went missing, so Sp...

Casual Listener

Hi,   I have a premium account on a Sony Xperia Z. I'm running Spotify version 7.2.0.1250 armV7 and Android 5.1.1 (lollipop).   This morning about 1000 songs (out of my offline collecti...

benzhi

Newbie

749 Views

1 replies

1 likes

  • 749 Views
  • 1 replies
  • 1 likes

Songs list empty after re-install

Hello,I searched for this problem in the forum before and it seems a lot of people solved it by reinstalling the app... No luck for me. I've still got nothing in my songs list almost except one song for some reason. Albums and Artists lists are just ...

Casual Listener

Hello, I searched for this problem in the forum before and it seems a lot of people solved it by reinstalling the app...   No luck for me. I've still got nothing in my songs list almost excep...

amichan

Casual Listener

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Playing a Daily Mix add all songs behind the queue (and not clearing the queue)

When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but the next song is from my wives classical music (we s...

Casual Listener

When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but t...

Aristos

Casual Listener

626 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Authentification session not kept after migration on sdcard

Hi all, I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by application anymore. Every time I launch Spotify, it's asking for my logi...

Casual Listener

Hi all,    I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by applica...

Gilphe

Casual Listener

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Spotify app wont show up in screen lock while listening to music

The app wont show up on screen lock when u open the phone so usually u see what music you are listening to atm but it has suddenly dissapeard compleatly so when u are unlocking the screen the music is still playing but you cant find the app playing i...

Newbie

The app wont show up on screen lock when u open the phone so usually u see what music you are listening to atm but it has suddenly dissapeard compleatly so when u are unlocking the screen the music i...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Storage Offline Music

Spoiler (Highlight to read) I Go To Settings on my Spotify on Android phone But Cannot Find "Storage" to Save offline tunes to SD Card... What Do I Doo??

Newbie

  I Go To Settings on my Spotify on Android phone But Cannot Find "Storage" to Save offline tunes to SD Card... What Do I Doo??  

383 Views

0 replies

0 likes

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Running Offline

Hi, I can't put playlists running in offline mode.Can you tell me why? If I only can use this feature in online mode, is useless for me. Best regards

Casual Listener

Hi, I can't put playlists running in offline mode. Can you tell me why?   If I only can use this feature in online mode, is useless for me.     Best regards

P186949

Newbie

1748 Views

4 replies

0 likes

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  • 4 replies
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Spotify Crash on android

Directly after I try to launch spotify the app goes to a black screen like it's loading but shortly after it sends me a crash report .

Newbie

Directly after I try to launch spotify the app goes to a black screen like it's loading but shortly after it sends me a crash report . 

355 Views

0 replies

0 likes

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Two albums greyed out but working for my friend

Its "jung, brutal gutaussehend 3" and "imperator" by kollegah, i can stream/download anything else just fine but those two arent working for me.And the weird thing is they are working just fine for my friend.Any ideas?

Newbie

Its "jung, brutal gutaussehend 3" and "imperator" by kollegah, i can stream/download anything else just fine but those two arent working for me. And the weird thing is they are working just fine for...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Playing interruption

Is it normal that Spotify stops playing sometimes, in the middle of a song, as if I had pressed stop.

Casual Listener

Is it normal that Spotify stops playing sometimes, in the middle of a song, as if I had pressed stop.

335 Views

0 replies

0 likes

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Singles wont show on artists profiles

I recently got a tablet so i download spotify on it. For some reason i cant get the singles to show on artists profiles but i saved them and it shows in saved music. This is happening for all artists i looked up.

Visitor

I recently got a tablet so i download spotify on it. For some reason i cant get the singles to show on artists profiles but i saved them and it shows in saved music. This is happening for all artists...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

ugh

anyone else having problems with spotify payments... payment page wont load. i tried uninstalling & re-installing

Newbie

anyone else having problems with spotify payments... payment page wont load. i tried uninstalling & re-installing

377 Views

0 replies

0 likes

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Solved!! Behind the lyrics not working?

I am using a Huawei Honor 8 and I am veey excited for the feature Behind the lyrics, got the update containing the feature but it does not work. The feature can be turned on or off in the settings but it still does not show up even if I am listening ...

Regular

I am using a Huawei Honor 8 and I am veey excited for the feature Behind the lyrics, got the update containing the feature but it does not work. The feature can be turned on or off in the settings bu...

Andeyj1

Newbie

4479 Views

5 replies

0 likes

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  • 5 replies
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Why is this song unavailable?

I want to listen to atom bomb baby by the five stars but it's grayed out and this song came out in 1957 so I'm fairly certain they are all dead or too old to remember much of anything so why is this song unavailable? It couldn't possibly be because t...

Newbie

I want to listen to atom bomb baby by the five stars but it's grayed out and this song came out in 1957 so I'm fairly certain they are all dead or too old to remember much of anything so why is this ...

Bittencourt

Spotify Star

2831 Views

1 replies

1 likes

  • 2831 Views
  • 1 replies
  • 1 likes

Stopped working on Kindle Fire

Last night for some reason, spotify stopped working on my kindle. it opens but EVERYTHING is blank, I can't search, I can't look up playlists NOTHING! I have uninstalled and re-installed 3x and nothing, any ideas??

Casual Listener

Last night for some reason, spotify stopped working on my kindle.  it opens but EVERYTHING is blank, I can't search, I can't look up playlists NOTHING!  I have uninstalled and re-installed ...

bubblelord

Newbie

1924 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

loading Spotify premium on Hidizs AP200

I just got a Hidizs AP200 streaming Android music player. When I go to the Google store to download Spotify (while on the AP200) it brings a list of recognized devices (my current Android phone and previous phones) but does not show the AP200 . So--I...

Newbie

I just got a Hidizs AP200 streaming Android music player. When I go to the Google store to download Spotify (while on the AP200) it brings a list of recognized devices (my current Android phone and p...

1131 Views

0 replies

0 likes

  • 1131 Views
  • 0 replies
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Extreme data usage

My Spotify app used about 15 gb of data yesterday (all I had I left this month). I did not stream music nor had I the download om mobile network option turned on. I admit I have not read all the terms of agreement, but is this something Spotify are a...

Newbie

My Spotify app used about 15 gb of data yesterday (all I had I left this month). I did not stream music nor had I the download om mobile network option turned on. I admit I have not read all the term...

TAЯAS

Casual Listener

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
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[Android] Cannot Delete Greyed Out Songs

I have some songs on my playlist that are greyed out/unplayable that I cannot delete.When I go to the desktop app the songs are not in that playlist. How the "eff" do I get rid of them?#frustratedwithspotify

Regular

I have some songs on my playlist that are greyed out/unplayable that I cannot delete. When I go to the desktop app the songs are not in that playlist.  How the "eff" do I get rid of them? #fru...

TAЯAS

Casual Listener

1104 Views

1 replies

0 likes

  • 1104 Views
  • 1 replies
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Ad freezes/crashes app

Hi, I have a free account, obvs. Tried to play a station and the video ad freezes before it begins. I'm not able to do anything but close the app.I uninstalled, cleared app data, reinstalled with no change in results. (i might try a different station...

Newbie

Hi, I have a free account, obvs. Tried to play a station and the video ad freezes before it begins. I'm not able to do anything but close the app. I uninstalled, cleared app data, reinstalled with n...

Chiruken

Casual Listener

1097 Views

2 replies

2 likes

  • 1097 Views
  • 2 replies
  • 2 likes