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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209257 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209257 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558319 Views

78 replies

3 likes

  • 558319 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461684 Views

575 replies

39 likes

Account
Free
  • 461684 Views
  • 575 replies
  • 39 likes

[Android] Listening to all the doznloaded songs wharever the playlist is

Hi, I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all my musics whatever the playlist they belong to. Playlists hav...

Newbie

Hi,   I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all m...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Offline music gone...again

After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above 1000 songs). Everything seemed fine. Played my offl...

Regular

After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above ...

fratenchiappe

Regular

836 Views

2 replies

1 likes

  • 836 Views
  • 2 replies
  • 1 likes

Spotify plays a few songs shuts off/stops playing music after a few songs

So I like to listen to music to fall asleep to, and I noticed when I lay down, turn Spotify on, put my headphones in, select my playlist, it plays maybe 4 songs maybe a couple more and it turns off. I have a cheap Android phone, ZTE lil ol prepaid st...

Newbie

So I like to listen to music to fall asleep to, and I noticed when I lay down, turn Spotify on, put my headphones in, select my playlist, it plays maybe 4 songs maybe a couple more and it turns off. ...

562 Views

0 replies

0 likes

  • 562 Views
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  • 0 likes

No reproduce ninguna cancion

Tenía una cuenta premium y ahora que estoy de nuevo en free no me deja escuchar ninguna cancion. Selecciono cualquier cancion, sea la que sea y no hace nada. Si le doy aleotorio si llega a reproducir, vi un problema con el streaming en alta calidad p...

Newbie

Tenía una cuenta premium y ahora que estoy de nuevo en free no me deja escuchar ninguna cancion. Selecciono cualquier cancion, sea la que sea y no hace nada. Si le doy aleotorio si llega a reproducir...

Daniiela

Newbie

1329 Views

1 replies

1 likes

  • 1329 Views
  • 1 replies
  • 1 likes

Any way to prevent the auto updating?

I have a Redmi Note 3 and for some reason it struggles with newer versions of the spotify app and will crash instantly and close upon opening. As an alternative I downloaded the older APK and installed from there. This worked fine up until a day or t...

Newbie

I have a Redmi Note 3 and for some reason it struggles with newer versions of the spotify app and will crash instantly and close upon opening. As an alternative I downloaded the older APK and install...

ShaggySkunk-c

Roadie

6479 Views

2 replies

0 likes

  • 6479 Views
  • 2 replies
  • 0 likes

Solved!! Annoying cracking noise

Hello, I tried Spotify on my LG Optimus P 500 One (Android 2.3.3). Approximately 1 second after starting a song I get an annoying cracking noise on every song! What can I do? Best regards, Lars

Regular

Hello,   I tried Spotify on my LG Optimus P 500 One (Android 2.3.3).   Approximately 1 second after starting a song I get an annoying cracking noise on every song!   What c...

DouweBoer

Casual Listener

18410 Views

32 replies

2 likes

  • 18410 Views
  • 32 replies
  • 2 likes

Android app issues

Hi, My wife and I share a spotify account. I very infrequently use spotify as I prefer audio books to music. However I do still occasionally listen to music, maybe once a month.So recently my phone has started popping up with the spotify music player...

Newbie

Hi,   My wife and I share a spotify account. I very infrequently use spotify as I prefer audio books to music. However I do still occasionally listen to music, maybe once a month. So recently...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

[Android] cant play spotify while playing a game

Everytime I load a game while spotify is playing it pauses then goes away then I load up spotify but then I have to load up the game again no idea how to fix

Newbie

Everytime I load a game while spotify is playing it pauses then goes away then I load up spotify but then I have to load up the game again no idea how to fix  

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

Volumen disminuye al ecualizar

Hola! Tengo un Samsung Galaxy S7 y desde el primer día noté que el volumen en Spotify, en calidad extrema al menos, disminuye considerablemente al ecualizar. El volumen máximo que conseguí es con ecualizador plano/flat, y aún así el volumen es mucho ...

Casual Listener

Hola! Tengo un Samsung Galaxy S7 y desde el primer día noté que el volumen en Spotify, en calidad extrema al menos, disminuye considerablemente al ecualizar. El volumen máximo que conseguí es con ecu...

tinchoxdoom

Casual Listener

2661 Views

2 replies

0 likes

ecualizador
Galaxy S7 Edge
Volumen
  • 2661 Views
  • 2 replies
  • 0 likes

Solved!! Can't download Spotify android app

Hello, About a month ago I installed Spotify for the first time when I was still in the States, but now I have moved to South Africa. Recently I did a factory reset on my phone, removing all the apps. When I tried to reinstall Spotify, Google Play ga...

Casual Listener

Hello,   About a month ago I installed Spotify for the first time when I was still in the States, but now I have moved to South Africa. Recently I did a factory reset on my phone, removing all...

donpatrice

Newbie

19454 Views

4 replies

1 likes

  • 19454 Views
  • 4 replies
  • 1 likes

Manual apk link

Need the link to download the Android spotify manual . Google play does not allow me to download .

Casual Listener

Need the link to download the Android spotify manual . Google play does not allow me to download . 

Romeo_Oscar

Casual Listener

7585 Views

1 replies

1 likes

  • 7585 Views
  • 1 replies
  • 1 likes

Solved!! Premium + Z3 dual = impossible to download playlist

I have sony z3 dual. I go to setting>sync phone and choose to enable it. If I switch available offline in playlist they told me enable internet connection. I have internet connection on and it's also possible to stream playlist. What do you think? Th...

Casual Listener

I have sony z3 dual. I go to setting>sync phone and choose to enable it. If I switch available offline in playlist they told me enable internet connection. I have internet connection on and ...

user-removed

Not applicable

1978 Views

7 replies

0 likes

  • 1978 Views
  • 7 replies
  • 0 likes

Terrible app usability.

Hi guys, So I've been using Spotify for about a year now. It used to work fine, but the last few months it's driving me crazy. This is on my Samsung S5. The faults: - when opening the app I just get a black screen sometimes. - when I select one of my...

Casual Listener

Hi guys,   So I've been using Spotify for about a year now. It used to work fine, but the last few months it's driving me crazy. This is on my Samsung S5.    The faults:  &nb...

Mc-bonio

Casual Listener

1224 Views

3 replies

1 likes

  • 1224 Views
  • 3 replies
  • 1 likes

Strorage options missing

After updating, my storage options are gone. I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't take up all the phones space. There is only a delete cache setting...

Casual Listener

After updating,  my storage options are gone.  I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't tak...

Zeiiiiigler

Casual Listener

996 Views

3 replies

0 likes

  • 996 Views
  • 3 replies
  • 0 likes

Play Spotify Only on zone 2 with Yamaha MusicCast

I borrow this question from the Yamha facebook support page(read below) because I have the exact same problem with the android Spotify App. So my question is if there is a solution to make Spotify Connect to recognice my Zone 2 on Yamha RX-V679 as a ...

Regular

I borrow this question from the Yamha facebook support page(read below) because I have the exact same problem with the android Spotify App. So my question is if there is a solution to make Spotify Co...

Jlaruffa

Newbie

17983 Views

2 replies

14 likes

  • 17983 Views
  • 2 replies
  • 14 likes

Deleting cache

I got a new SD card yesterday and I can't switch my content into it. I've tried deleting the cache but it just logs me out and when I log back in all of my downloads are still there.

Newbie

I got a new SD card yesterday and I can't switch my content into it. I've tried deleting the cache but it just logs me out and when I log back in all of my downloads are still there. 

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Equalizer options sets during song

I like everything about the equalizer settings on my Samsung Galaxy S5 Active except the way the setting activates. On edited equalizer settings, each song starts the way they normally sound, and the sound changes one second in the song, causing a so...

Newbie

I like everything about the equalizer settings on my Samsung Galaxy S5 Active except the way the setting activates. On edited equalizer settings, each song starts the way they normally sound, and the...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Megas per hour in extreme quality

I recently switched to Premium.Before with the free I used the app a lot in the mobile, and more or less it was about 200 Mb per hour of data consumption (using 3 / 4G).Now with the premium, I prefer to put it in extreme quality in the configuration ...

Newbie

I recently switched to Premium. Before with the free I used the app a lot in the mobile, and more or less it was about 200 Mb per hour of data consumption (using 3 / 4G). Now with the premium, I pr...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Unable to install Spotify on a Wiko Freddy (Marshmallow-6.0)

Hi, I have troubles installing Android app on a Wiko Freddy with Marshmallow-6.0.On Play Store, the installation crashes after download phase, rebooting the device (nothing seems to be installed after this, nor there seem to be any Spotify files in t...

Newbie

Hi, I have troubles installing Android app on a Wiko Freddy with Marshmallow-6.0. On Play Store, the installation crashes after download phase, rebooting the device (nothing seems to be installed af...

Joe

Community Legend

761 Views

1 replies

1 likes

  • 761 Views
  • 1 replies
  • 1 likes

Solved!! Deleting app data

Hi, I'm new and I haven't seen any answers to this. If I'm wrong then please point me in the right direction. Anyways, I am a non-premium user and recently have been annoyed that Spotify is using about 3gb of my phone storage. After a bit of digging ...

Casual Listener

Hi,   I'm new and I haven't seen any answers to this. If I'm wrong then please point me in the right direction.   Anyways, I am a non-premium user and recently have been annoyed that Sp...

The_Arbiter

Casual Listener

8167 Views

2 replies

0 likes

  • 8167 Views
  • 2 replies
  • 0 likes