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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374900 Views

541 replies

34 likes

Account
Free
  • 374900 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

  • 7495 Views
  • 0 replies
  • 7 likes

Search problem closes app

HiWhen I type into the search window the app completely closes. Any help would be appreciatedThanks

Newbie

Hi When I type into the search window the app completely closes. Any help would be appreciated Thanks

788 Views

0 replies

0 likes

  • 788 Views
  • 0 replies
  • 0 likes

Filters dont work

Hey, I am using spotify on my android phone. The filters for downloads always worked fine but for some time now when I want to use them a image shows up where they tell me that if I use filters then some of the songs are not shown (in german). And my...

Casual Listener

Hey, I am using spotify on my android phone. The filters for downloads always worked fine but for some time now when I want to use them a image shows up where they tell me that if I use filters then ...

fotzykotzy

Casual Listener

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Android Filter Pop-up

Whenever I open my artists tab in my library a white list appears in the left hand corner of the screen saying:Home - WIWork - WIWhat is this? Can I turn it off?

Newbie

Whenever I open my artists tab in my library a white list appears in the left hand corner of the screen saying: Home - WI Work - WI What is this? Can I turn it off?

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
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'Songs' download button

What kind of design choice is that? Putting the button where you can accidentally press it and delete ALL your music. There isn't even an warning nothing it just deletes all the songs... Thanks Spotify

Newbie

What kind of design choice is that? Putting the button where you can accidentally press it and delete ALL your music. There isn't even an warning nothing it just deletes all the songs... Thanks Spoti...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Solved!! Can't Install spotify - Inopportune reboot

Hello,I can not find any solution to re-install the spotify apps.I, besides the fact that my smartphone restarts alone (in charge often), I'd try: A restoration systemthen a factory restoration (wipe)Dump app cacheand finally tried an installation wi...

Newbie

Hello, I can not find any solution to re-install the spotify apps. I, besides the fact that my smartphone restarts alone (in charge often), I'd try:   A restoration system then a factory r...

irenemartins

Regular

2599 Views

5 replies

3 likes

  • 2599 Views
  • 5 replies
  • 3 likes

Shazam doesn't show all playlists from Spotify

When hearing a great song in Shazam, I can tab the upper most (+) icon, and choose "Add to... Spotify Playlist".However, not all playlists are shown. It appears that lists I share or list I can make contributions to are not shown (as well as playlist...

Newbie

When hearing a great song in Shazam, I can tab the upper most (+) icon, and choose "Add to... Spotify Playlist". However, not all playlists are shown. It appears that lists I share or list I can mak...

693 Views

0 replies

0 likes

  • 693 Views
  • 0 replies
  • 0 likes

Solved!! Can't play song with google voice

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot play specific songs like before.

Casual Listener

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot...

lbcoolf

Casual Listener

26538 Views

33 replies

13 likes

  • 26538 Views
  • 33 replies
  • 13 likes

Cannot sort playlist by recently added

Hello,Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I have installed spotify on. Tried to delete cache and s...

Newbie

Hello, Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I h...

PetterRemman123

Newbie

988 Views

3 replies

6 likes

  • 988 Views
  • 3 replies
  • 6 likes

Can't stop it from downloading playlists on Data

I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to make it only download when I am on wifi, not my data...

Casual Listener

I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to m...

Naerob

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
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Difference between saving a song/album and downloading it

Hi there, I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it. By saving I am referring to the 'save' button under the album name/when you click the 3 dots symbol next to a song. By do...

Casual Listener

Hi there,   I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it.   By saving I am referring to the 'save' button under ...

Joe

Community Legend

7743 Views

3 replies

0 likes

  • 7743 Views
  • 3 replies
  • 0 likes

Allow to download all playlist at once on Android APP

Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.

Newbie

Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.

421 Views

0 replies

0 likes

Android
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Spotify stutters on samsung gear fit 2

Dear, When playing a spotify playlist on the samsung gear fit 2 the music stutters. It doesn't matter if it is connected through WiFi, online/offline mode (playlist is downloaded) or which bluetooth devices (headphones or soundbar). I went through th...

Newbie

Dear,   When playing a spotify playlist on the samsung gear fit 2 the music stutters. It doesn't matter if it is connected through WiFi, online/offline mode (playlist is downloaded) or which b...

JacDeJac

Newbie

3736 Views

8 replies

11 likes

  • 3736 Views
  • 8 replies
  • 11 likes

Why spotify its open on my device if im listenning in my computer or table?

Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or SPOTIFY is using in Claudio IPAD continue?.. I answ...

Casual Listener

Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or ...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
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Solved!!Superuser Contribution Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

So i have Spotify on my AVR, PC, Android Mobile, but not in my car. Not a big problem, just connect the phone via bluetooth.Works like a charm, the only downside, the Song/Album/Artist information is not transmited when using the spotify android app....

Newbie

So i have Spotify on my AVR, PC, Android Mobile, but not in my car. Not a big problem, just connect the phone via bluetooth. Works like a charm, the only downside, the Song/Album/Artist informatio...

Rorey

Spotify

130357 Views

195 replies

559 likes

  • 130357 Views
  • 195 replies
  • 559 likes

Too many offline devices... only one phone?

Hi,I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded music for longer than a few minutes and gives me the messag...

Newbie

Hi, I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded musi...

Sudhansh

Casual Listener

1268 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify storage in my phone

Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know what it's that from Spotify or where it appeared from.

Casual Listener

Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know wha...

551 Views

0 replies

0 likes

Android
Spotify Data
storage issues
storage space
  • 551 Views
  • 0 replies
  • 0 likes

Waiting to Download

I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1. I have not rooted the device. I select "Available Offline" for the list and it goes to "Waiting to Download" permanently (as far as I can tell). I have tried cl...

Casual Listener

I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1.  I have not rooted the device.   I select "Available Offline" for the list and it goes to "Waitin...

woofo

Newbie

28797 Views

18 replies

0 likes

  • 28797 Views
  • 18 replies
  • 0 likes

Spotify Issue: "Playback failed"

Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you can help me sooner. The problem is that when I try to play...

Visitor

Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you ca...

1326 Views

0 replies

0 likes

Android
Play
problem
Xperia
  • 1326 Views
  • 0 replies
  • 0 likes

"Unfortunately, Spotify has stopped."

I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Unfortunately, Spotify has stopped. I have tried:Dele...

Newbie

I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Un...

636 Views

0 replies

1 likes

  • 636 Views
  • 0 replies
  • 1 likes

Solved!! Lag/stuttering when display is turned off (Android-Samsung S6 Edge)

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-type doesn't matter. All my songs are downloaded to my...

Casual Listener

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-typ...

JaceCurran

Newbie

77163 Views

4 replies

3 likes

Android
Lag
Samsung
stutter
  • 77163 Views
  • 4 replies
  • 3 likes