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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409707 Views

554 replies

37 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8922 Views

0 replies

7 likes

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Randomly deleting tracks and downloading on mobile

Like many users here it seems, about once a week my Android Spotify app loses all of the albums I have marked for offline download. Sometimes it forgets entirely that they were ever downloaded and installed have to toggle offline back on for each one...

Newbie

Like many users here it seems, about once a week my Android Spotify app loses all of the albums I have marked for offline download. Sometimes it forgets entirely that they were ever downloaded and in...

495 Views

0 replies

0 likes

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Spotify Connect does not work on Android with D-Link DCH-M225

Hello,I am unable to stream music from Android devices using Spotify Connect. It works fine on IOS (iPad), but when I try to stream music from any Android phone, it cannot see any supported devices.I am connected to the same wifi network with all dev...

Newbie

Hello, I am unable to stream music from Android devices using Spotify Connect. It works fine on IOS (iPad), but when I try to stream music from any Android phone, it cannot see any supported devices...

Tonilo

Newbie

2301 Views

2 replies

0 likes

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Spotify plays and pauses infinintely on Bluetooth

I have a problem with Spotify when using Bluetooth. I have an Asus Padfone 2 and when it's connected via BT, Spotify keeps on pausing and playing (basically switching between this every second) while the normal Android music player is functioning fin...

Regular

I have a problem with Spotify when using Bluetooth.   I have an Asus Padfone 2 and when it's connected via BT, Spotify keeps on pausing and playing (basically switching between this every se...

Cwbrun

Newbie

18551 Views

14 replies

3 likes

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bluetooth resume creates hitches

When using my bluetooth headset with the Windows desktop Spotify application and I pause and resume music [by using the button on the headset], the music starts hitching. This doesn't occur when manually pausing and resuming. I use a sennheiser momen...

Newbie

When using my bluetooth headset with the Windows desktop Spotify application and I pause and resume music [by using the button on the headset], the music starts hitching. This doesn't occur when manu...

Joe

Community Legend

669 Views

1 replies

1 likes

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Playlist descobertas da semana

Boa tarde. Estou com o seguinte inconveniente acontecenedo, quando fiz o cadastro do spotify eu tinha uma foto de perfil junto com minha ex-namorada, sempre na pagina Inicial do app mostra as sugestões de playlists, e uma delas a "descobertas da sema...

Newbie

Boa tarde. Estou com o seguinte inconveniente acontecenedo, quando fiz o cadastro do spotify eu tinha uma foto de perfil junto com minha ex-namorada, sempre na pagina Inicial do app mostra as sugestõ...

DavidMacario

Newbie

760 Views

1 replies

3 likes

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No more access to Spotify Premium or any personal playlists on my Android phone

Hi,I am using Spotify for several years. It worked very well so far. But for few months now, I cannot find any of my playlists on my Android phone. I am a Spotify premium user but my phone seems not to connect to Spotify Premium. It always asks me if...

Casual Listener

Hi, I am using Spotify for several years. It worked very well so far. But for few months now, I cannot find any of my playlists on my Android phone. I am a Spotify premium user but my phone seems no...

cvrigno

Casual Listener

487 Views

2 replies

0 likes

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Spotify Mobile playing songs NOT on spotify

Hi, I've noticed something interesting on Spotify for Android (and maybe iOS as well): On my desktop I have downloaded a couple songs of YouTube and those are placed in a Music folder. I've added this folder to Spotify so I can play those songs throu...

Newbie

Hi,   I've noticed something interesting on Spotify for Android (and maybe iOS as well):   On my desktop I have downloaded a couple songs of YouTube and those are placed in a Music fold...

345 Views

0 replies

0 likes

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Now playing not showing up on lock screen

So at some point during an update my now playing (forward/pause/reverse) doesnt show up on my lock screen. It used to which is handy for switching between songs without having to unlock your phone.Is this an update problem? Can I uninstall spotify an...

Newbie

So at some point during an update my now playing (forward/pause/reverse) doesnt show up on my lock screen. It used to which is handy for switching between songs without having to unlock your phone. ...

536 Views

0 replies

0 likes

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No sound through headphones

music will play though my speakers with no problem, but whenever I try to listen through headphones, there is no sound. the only time music plays is when I voice wake up Bixby on my S8 and music plays for a split second.

Newbie

music will play though my speakers with no problem, but whenever I try to listen through headphones, there is no sound. the only time music plays is when I voice wake up Bixby on my S8 and music play...

305 Views

0 replies

0 likes

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[All Platforms] Alphabetical playlist sorting options

I got my android phone out of my pokket and launching the Spotify app. My ears wanted to hear the old songs the used to so i pushed the home button and i cant find the Timecapsule folder the only thing i see is because you listen to hiphop these play...

Newbie

I got my android phone out of my pokket and launching the Spotify app. My ears wanted to hear the old songs the used to so i pushed the home button and i cant find the Timecapsule folder the only thi...

256 Views

0 replies

0 likes

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Music stops when video plays

HelloSince a few days the musics stops when a video a or a gif plays. For example when I am on 9gag. Befor it was only on youtube and it was very usful and the music started playing again afterwards. Now This is gone.Is there a option to enable stopp...

Newbie

Hello Since a few days the musics stops when a video a or a gif plays. For example when I am on 9gag. Befor it was only on youtube and it was very usful and the music started playing again afterward...

978 Views

0 replies

0 likes

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Offline mode with wifi - wont let me browse songs

Hey thereJust got a Google Pixel 2. On my previous phone (iPhone 6) I was able to browse spotifys libraries in offline mode. I turned off the data to the app and used to just run it off my wifi. However, with my new phone I am unable to browse their ...

Newbie

Hey there Just got a Google Pixel 2. On my previous phone (iPhone 6) I was able to browse spotifys libraries in offline mode. I turned off the data to the app and used to just run it off my wifi. Ho...

239 Views

0 replies

0 likes

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How to make a offline song become online song again

Hi,i was wondering.When i make a song online again by making the green simbol desapear off the song, the spotfy automaticly delete this song from my phone or not ?I'm close to reach 100% of the space in my phone so i need to know to start make some s...

Newbie

Hi,i was wondering. When i make a song online again by making the green simbol desapear off the song, the spotfy automaticly delete this song from my phone or not ? I'm close to reach 100% of the s...

278 Views

0 replies

0 likes

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All my saved songs disapear

Yesterday I downloaded all my songs , today in the morning when I was about to hear my music all of them disapear , the only one were the ones I passed from my cellphone , but when I play a playlist and a song that I know I saved it says it save , bu...

Casual Listener

Yesterday I downloaded all my songs , today in the morning when I was about to hear my music all of them disapear , the only one were the ones I passed from my cellphone , but when I play a playlist ...

doom404

Newbie

519 Views

1 replies

0 likes

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Playlist not working

I'm trying to figure out playlists. Just started a premium trial. I selected various songs and added them all to a playlist. I then selected the playlist and it will play one song and then jump to a kmfdm song that is not in the playlist.How do I get...

Casual Listener

I'm trying to figure out playlists. Just started a premium trial. I selected various songs and added them all to a playlist. I then selected the playlist and it will play one song and then jump to a ...

Joe

Community Legend

399 Views

1 replies

0 likes

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Music not playing after I canceled premium account

So I canceled my premium account a week or two ago. Ever since then it doesn't even let me play any of the music I had such as Playlist I had subscribed to. I click a song and it just stays grey and doesn't do anything. I tried turning off altogether...

Newbie

So I canceled my premium account a week or two ago. Ever since then it doesn't even let me play any of the music I had such as Playlist I had subscribed to. I click a song and it just stays grey and ...

Joe

Community Legend

758 Views

3 replies

0 likes

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Enjoying your trip?

I can't log in. It says "Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at spotify.com" Sucks.

Newbie

I can't log in. It says "Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at spotify.com"   Sucks.

Joe

Community Legend

6455 Views

1 replies

0 likes

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Add support for Google ChromeCast

I paid for premiun service but everytime i try to download a song it always say "Go to Setting to download using cellular data". That feature is always on my settings. Been searching the net with people having this same problem. Followe their instruc...

Newbie

I paid for premiun service but everytime i try to download a song it always say "Go to Setting to download using cellular data". That feature is always on my settings. Been searching the net with peo...

451 Views

0 replies

1 likes

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Spotify is storing too much data on internal storage

Hi, I want to know why Spotify app for Android (I don't know if the same problem is happening on iOS) is storing a huge amount of data on internal storage without downloading songs. Every time I run the app and play an album or playlists, I can see h...

Casual Listener

Hi, I want to know why Spotify app for Android (I don't know if the same problem is happening on iOS) is storing a huge amount of data on internal storage without downloading songs. Every time I run ...

massalim

Casual Listener

10600 Views

7 replies

7 likes

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