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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118014 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237516 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598266 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490836 Views

581 replies

42 likes

Account
Free
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Sonos players wont connect android app sgs8

Hi, Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify. Once connected via pc i can use my android app for controlling the speakers. Please fix the android app spotify sonos connecting optio...

Newbie

Hi,   Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify.  Once connected via pc i can use my android app for controlling the s...

402 Views

0 replies

0 likes

  • 402 Views
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Premium hesaba gecemiyorum

Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.

Newbie

Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.

397 Views

0 replies

0 likes

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Superuser Contribution No descarga mi musica

Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De nada sirve que este en modo Offline o online por que ...

Visitor

Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De na...

anallo

Newbie

15661 Views

2 replies

0 likes

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  • 2 replies
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Cant play Spotify directly on Sonos

Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help? When I press on the device I would like to play from, nothing happends Best regards Anders

Newbie

Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help?   When I press on the device I would like to play from, nothing happends   Best regards Anders

581 Views

0 replies

2 likes

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Solved!!Superuser Contribution Download over cellular data DOES NOT WORK

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...

Regular

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW! I've also tried doing a...

PS27

Newbie

925 Views

2 replies

0 likes

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  • 2 replies
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l'app di android solo offline

da quando c'e' stato l'ultimo aggiornamento dell'applicazione ogni volta che entro sull'applicazione mi dice che sono offline e non c'e' nessuna linea internet disponibile. Ho provato sia col wifi che in 4g e l'applicazione non trova ne l'una ne l'al...

Newbie

da quando c'e' stato l'ultimo aggiornamento dell'applicazione ogni volta che entro sull'applicazione mi dice che sono offline e non c'e' nessuna linea internet disponibile. Ho provato sia col wifi ch...

443 Views

0 replies

0 likes

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Solved!!Superuser Contribution Músicas travam durante reprodução e aplicativo fecha sozinho

Músicas param de reproduzir do nada, e com muita frequência, já desinstalei e baixei novamente App mais não resolveu, alguem pode ajudar?

Newbie

Músicas param de reproduzir do nada, e com muita frequência, já desinstalei e baixei novamente App mais não resolveu, alguem pode ajudar? 

vitor_santosss

Newbie

28755 Views

12 replies

6 likes

  • 28755 Views
  • 12 replies
  • 6 likes

Some Local Files Won't Download

I have recently added some local files from my computer to my spotify playlist, and although most have successfully downloaded onto my phone, some just appear greyed out, and won't download.

Newbie

I have recently added some local files from my computer to my spotify playlist, and although most have successfully downloaded onto my phone, some just appear greyed out, and won't download.

482 Views

0 replies

0 likes

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S7 edge ads won't dissapear

Hi I've a Samsung s7 edge and Spotify lately won't let me see anything apart of the advertisement. I can just see the song going on now but I can see the other menu because the advertisement is covering everything. I've tried to click dismiss but it ...

Newbie

Hi I've a Samsung s7 edge and Spotify lately won't let me see anything apart of the advertisement. I can just see the song going on now but I can see the other menu because the advertisement is cover...

309 Views

0 replies

0 likes

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Spotify is downloading Discover Weekly on cellural

Hello, after getting notification about high data usage I have noticed that Spotify is downloading Discover Weekly even when not on wifi!!! What is strange that other playlists don't behave like this. Of course my settings is download only when on wi...

Regular

Hello,    after getting notification about high data usage I have noticed that Spotify is downloading Discover Weekly even when not on wifi!!! What is strange that other playlists don't b...

391 Views

0 replies

0 likes

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As of update 1/12-17, the app keeps playing music when force closed. FIX ASAP.

On top of the title, the app in general doesn't work properly. The entire app takes ages to load. Albums doesn't load. The app crashes and takes the phone with it. You have to force reboot the phone. & Spotify takes the SystemUI with it when it crash...

Gig Goer

On top of the title, the app in general doesn't work properly.    The entire app takes ages to load. Albums doesn't load.    The app crashes and takes the phone with it. You h...

Gurkburk

Gig Goer

655 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Using Mobile data while reproducing in PC

Hi all, I have the same user in my mobile and my PC. I'm reproducing music in mi PC but, I don't know why, my mobile phone is using data. It seems that the mobile is sending the songs to the PC and I'm wasting my mobile data. Both devices are in diff...

Casual Listener

Hi all,   I have the same user in my mobile and my PC. I'm reproducing music in mi PC but, I don't know why, my mobile phone is using data. It seems that the mobile is sending t...

wisbond1975

Casual Listener

814 Views

2 replies

0 likes

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  • 2 replies
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Crash when creating playlist in a folder

Looks like my Spotify android app (on Samsung Galaxy S7) was updated overnight. Since then, whenever I try and create a playlist within a pre-exisiting folder, the app crashes. Creating playlists at the top level works fine. Adding tracks to playlist...

Casual Listener

Looks like my Spotify android app (on Samsung Galaxy S7) was updated overnight. Since then, whenever I try and create a playlist within a pre-exisiting folder, the app crashes.   Creating play...

cotsan

Casual Listener

1184 Views

5 replies

5 likes

  • 1184 Views
  • 5 replies
  • 5 likes

Facebook Messenger

Hi, as I use my Facebook account to login to my Spotify premium account all messages I receive via the Facebook messenger app appear in every single device that I am logged into Spotify on. Is there any way I can restrict the receipt of these message...

Casual Listener

Hi, as I use my Facebook account to login to my Spotify premium account all messages I receive via the Facebook messenger app appear in every single device that I am logged into Spotify on.   ...

IvorTollah

Casual Listener

2226 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Gear S3 offline spotify playlist problem

After downloading my playlists to the watch on the Gear S3 I can play my music perfectly but at the day after it wont play any one of them untill I redownloading then over again.And to be clear those playlist marked as downloaded.There is any solutio...

Casual Listener

After downloading my playlists to the watch on the Gear S3 I can play my music perfectly but at the day after it wont play any one of them untill I redownloading then over again. And to be clear tho...

user-removed

Not applicable

620 Views

2 replies

1 likes

  • 620 Views
  • 2 replies
  • 1 likes

Linking Spotify with Facebook

I've been logging into Spotify with my email address for along time. Today I tried sharing a song on my Facebook from Spotify, but it didn't let me. When I click 'Connect to Facebook' I get a pop-up that says there's already a Spotify account linked ...

Newbie

I've been logging into Spotify with my email address for along time. Today I tried sharing a song on my Facebook from Spotify, but it didn't let me. When I click 'Connect to Facebook' I get a pop-up ...

352 Views

0 replies

0 likes

  • 352 Views
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Galaxy S7 Edge - SD-Card is set as storage location but music is saved internally

Hello, I use an Samsung Galaxy S7 Edge with an SD-Card and with Spotify Premium.Although I set the storage location in the Spotify App to the SD-Card, Spotify saves all the music to the internal storage which is getting full.Spotify says that the sto...

Casual Listener

Hello,   I use an Samsung Galaxy S7 Edge with an SD-Card and with Spotify Premium. Although I set the storage location in the Spotify App to the SD-Card, Spotify saves all the music to the in...

Nkidwell1259

Newbie

2486 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Client crashes playing Kendrick

Client crashes almost every time I play Kendrick Lamar's m.A.A.d City or Untitled 07. Hasn't happened with any other tracks so far. Please check it out.Not only does the client crash, but it brings the phone along with it - all kinds of apps crash al...

Casual Listener

Client crashes almost every time I play Kendrick Lamar's m.A.A.d City or Untitled 07. Hasn't happened with any other tracks so far. Please check it out. Not only does the client crash, but it brings...

Joe

Community Legend

815 Views

1 replies

0 likes

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  • 1 replies
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I don't find an album

Hello everyone...last days I opened Spotify to listen to the first album of Noel Gallagher's High Flying Birds...but I didn't find it. I'm from Uruguay and in other countries the album is avaliable. So...somebody can help me? What's the matter here?

Newbie

Hello everyone...last days I opened Spotify to listen to the first album of Noel Gallagher's High Flying Birds...but I didn't find it. I'm from Uruguay and in other countries the album is avaliable. ...

Joe

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Lost Gadget

A beautiful day / evening to you guys!I lost my tablet since Friday (Dec. 2, 2017). And I'm gonna ask you guys to detect my tablet by looking for its "the last time used" and "where is the tablet located from the last time it was used." To make it sh...

Newbie

A beautiful day / evening to you guys! I lost my tablet since Friday (Dec. 2, 2017). And I'm gonna ask you guys to detect my tablet by looking for its "the last time used" and "where is the tablet l...

Joe

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes