Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106474 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215894 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569140 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469456 Views
577 replies
40 likes
I have never had a prob w my downloaded music not playing when offline. It will not play now. What happened?
I have never had a prob w my downloaded music not playing when offline. It will not play now. What happened?
310 Views
0 replies
0 likes
Hi everyone Is there a way to know how many times a playlist I made has been played? You see, I've built lots of playlists according to certain purposes but I don't know if followers are playing them. It would be nice if I could have an idea if the p...
Hi everyone Is there a way to know how many times a playlist I made has been played? You see, I've built lots of playlists according to certain purposes but I don't know if followers a...
669 Views
0 replies
0 likes
So I can't sort my Playlist on Android. Fine but please why does this query come up in Google as Fixed/Resolved when it patently isn't. I can't see the point of paying for premium subscription. It's not all about what you can play it's about how you ...
So I can't sort my Playlist on Android. Fine but please why does this query come up in Google as Fixed/Resolved when it patently isn't. I can't see the point of paying for premium subscription....
376 Views
0 replies
1 likes
Galera, eu paguei a conta Premium, so que o status da conta ainda esta como Free, ja faz uns 4 dias, so que, no mesmo dia em que paguei com o cartao, antes disso eu tinha gerado um boleto, mas no boleto nao estava com o desconto do Premium por R$ 1,9...
Galera, eu paguei a conta Premium, so que o status da conta ainda esta como Free, ja faz uns 4 dias, so que, no mesmo dia em que paguei com o cartao, antes disso eu tinha gerado um boleto, mas no bol...
362 Views
0 replies
0 likes
I have a new Ticwatch E running android wear 2.0 and a Oppo R9s running android 6.0 and i cannot launch spotify, it just gets stuck on 'connecting' and then crashes. Anyone have the same problem or a solution?Cheers
I have a new Ticwatch E running android wear 2.0 and a Oppo R9s running android 6.0 and i cannot launch spotify, it just gets stuck on 'connecting' and then crashes. Anyone have the same problem or a...
Newbie
952 Views
1 replies
4 likes
a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this or how to fix?? Others have reported still having a...
a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this ...
Casual Listener
3016 Views
5 replies
0 likes
I recently commented on the first post I found relating to this is issue. The original post is here but I wanted to create a new one with a subject line that may be more accurate. The UI now looks different on my Galaxy S8. My Galaxy Tab S2 has the s...
I recently commented on the first post I found relating to this is issue. The original post is here but I wanted to create a new one with a subject line that may be more accurate. The UI now...
Regular
1881 Views
1 replies
2 likes
I currently just switched my wi-fi around to better my sonos system and since I've done that I can no longer choose to pick 'living room' device or 'dinning room' device. It will only let me choose to play it on my ps4. Can someone please help me as ...
I currently just switched my wi-fi around to better my sonos system and since I've done that I can no longer choose to pick 'living room' device or 'dinning room' device. It will only let me choose t...
315 Views
0 replies
0 likes
Amigos, eh possivel acessar o historico de musicas ouvidas com mais de 30 dias por exemplo ? eu escutei uma musica em outubro e nao consigo mais acha-la, e infelizmente na mesma epoca eu perdi o sincronismo com o last.fm.
Amigos, eh possivel acessar o historico de musicas ouvidas com mais de 30 dias por exemplo ? eu escutei uma musica em outubro e nao consigo mais acha-la, e infelizmente na mesma epoca eu per...
6069 Views
0 replies
7 likes
Hi, I have a premium account on a Sony Xperia Z. I'm running Spotify version 7.2.0.1250 armV7 and Android 5.1.1 (lollipop). This morning about 1000 songs (out of my offline collection of several thousands) I had downloaded offline went missing, so Sp...
Hi, I have a premium account on a Sony Xperia Z. I'm running Spotify version 7.2.0.1250 armV7 and Android 5.1.1 (lollipop). This morning about 1000 songs (out of my offline collecti...
Newbie
735 Views
1 replies
1 likes
Hello,I searched for this problem in the forum before and it seems a lot of people solved it by reinstalling the app... No luck for me. I've still got nothing in my songs list almost except one song for some reason. Albums and Artists lists are just ...
Hello, I searched for this problem in the forum before and it seems a lot of people solved it by reinstalling the app... No luck for me. I've still got nothing in my songs list almost excep...
Casual Listener
614 Views
2 replies
0 likes
When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but the next song is from my wives classical music (we s...
When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but t...
Casual Listener
609 Views
1 replies
0 likes
Hi all, I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by application anymore. Every time I launch Spotify, it's asking for my logi...
Hi all, I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by applica...
Casual Listener
698 Views
2 replies
0 likes
The app wont show up on screen lock when u open the phone so usually u see what music you are listening to atm but it has suddenly dissapeard compleatly so when u are unlocking the screen the music is still playing but you cant find the app playing i...
The app wont show up on screen lock when u open the phone so usually u see what music you are listening to atm but it has suddenly dissapeard compleatly so when u are unlocking the screen the music i...
390 Views
0 replies
0 likes
Spoiler (Highlight to read) I Go To Settings on my Spotify on Android phone But Cannot Find "Storage" to Save offline tunes to SD Card... What Do I Doo??
I Go To Settings on my Spotify on Android phone But Cannot Find "Storage" to Save offline tunes to SD Card... What Do I Doo??
368 Views
0 replies
0 likes
Hi, I can't put playlists running in offline mode.Can you tell me why? If I only can use this feature in online mode, is useless for me. Best regards
Hi, I can't put playlists running in offline mode. Can you tell me why? If I only can use this feature in online mode, is useless for me. Best regards
Newbie
1704 Views
4 replies
0 likes
Directly after I try to launch spotify the app goes to a black screen like it's loading but shortly after it sends me a crash report .
Directly after I try to launch spotify the app goes to a black screen like it's loading but shortly after it sends me a crash report .
336 Views
0 replies
0 likes
Its "jung, brutal gutaussehend 3" and "imperator" by kollegah, i can stream/download anything else just fine but those two arent working for me.And the weird thing is they are working just fine for my friend.Any ideas?
Its "jung, brutal gutaussehend 3" and "imperator" by kollegah, i can stream/download anything else just fine but those two arent working for me. And the weird thing is they are working just fine for...
314 Views
0 replies
0 likes
Is it normal that Spotify stops playing sometimes, in the middle of a song, as if I had pressed stop.
Is it normal that Spotify stops playing sometimes, in the middle of a song, as if I had pressed stop.
322 Views
0 replies
0 likes
