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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118015 Views

27 replies

4 likes

  • 118015 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237528 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237528 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598280 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490854 Views

581 replies

42 likes

Account
Free
  • 490854 Views
  • 581 replies
  • 42 likes

Unable to sign in when in offline mode

I just got logged out from Spotify (on android) probably because of an update.I happened to be in offline mode, though, and now when I try to log in, it tells me I have to go in online mode first, which I can't because I'm not logged in....Anyone kno...

Casual Listener

I just got logged out from Spotify (on android) probably because of an update. I happened to be in offline mode, though, and now when I try to log in, it tells me I have to go in online mode first, ...

user-removed

Not applicable

1113 Views

3 replies

0 likes

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  • 3 replies
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Samsung Gear Support

I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, reinstalled on watch didnt work .. I have an IPhone 6...

Newbie

I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, re...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

No puedo descargar musica

Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de eso no la descarga, y no la puedo escuchar en modo...

Newbie

Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de...

780 Views

0 replies

4 likes

  • 780 Views
  • 0 replies
  • 4 likes

Android TV show "Something went wrong"

I tried reinstall,clean cache,login in/out,again and again.It still show me the error message "Something went wrong".My friends open Spotify on PS4,show the error same as mine.Is there an error on your server now?

Newbie

I tried reinstall,clean cache,login in/out,again and again. It still show me the error message "Something went wrong". My friends open Spotify on PS4,show the error same as mine. Is there an error...

1105 Views

0 replies

0 likes

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  • 0 likes

Copyright

This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.

Newbie

This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.

314 Views

0 replies

0 likes

  • 314 Views
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I can't get back to online mode

I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only one with this issue, any help?

Newbie

I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only o...

573 Views

0 replies

0 likes

  • 573 Views
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  • 0 likes

Android Volume / Equalizer Issues

Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equalizer that was in iOS is different and uses the sto...

Newbie

Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equa...

474 Views

0 replies

1 likes

  • 474 Views
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  • 1 likes

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.

Visitor

.

564 Views

0 replies

0 likes

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Play/Pause cannot control from Bluetooth earphone.

I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution.This phenomenon occurs on all Bluetooth earphones and n...

Newbie

I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution. Th...

Joe

Community Legend

697 Views

1 replies

1 likes

  • 697 Views
  • 1 replies
  • 1 likes

Unable to download

I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though. Any ideas on how I can fix this?

Newbie

I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though.   Any ideas on how I can fix th...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Im getting ads in different languages

I've looked and tried the solutions that have already been posted but it's still playing in different languages.

Newbie

I've looked and tried the solutions that have already been posted but it's still playing in different languages.

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

One Plus 3 volume control

Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?

Newbie

Hi!   It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that? 

Wesleyspotify

Newbie

529 Views

1 replies

1 likes

  • 529 Views
  • 1 replies
  • 1 likes

All saved albums have gone

Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! The only reason I pay for premium is to listen offl...

Newbie

Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! ...

517 Views

0 replies

1 likes

  • 517 Views
  • 0 replies
  • 1 likes

[BUG ?] IOS - Don't sync/download ALL playlisted local files (on OSX)

Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. They are present in the OSX app and I can play the songs.But nothing on...

Regular

Hello,   I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. ...

jha

Regular

433 Views

2 replies

0 likes

  • 433 Views
  • 2 replies
  • 0 likes

music stop after two songs

I can only play 2 songs in a row, my premium account stop the music.

Newbie

I can only play 2 songs in a row, my premium account stop the music.

330 Views

0 replies

0 likes

  • 330 Views
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Can't download music on Premium

I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi. It's happened twice that most of my music gets "undownloaded," which is really frustrating, but a few days ago all of my music suddenly undownloaded. ...

Newbie

I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi.    It's happened twice that most of my music gets "undownloaded," which is really frust...

406 Views

0 replies

0 likes

  • 406 Views
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Superuser Contribution Baixo minhas musicas mas elas somem

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que fazer?

Casual Listener

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que ...

lrosalen

Newbie

850 Views

2 replies

0 likes

  • 850 Views
  • 2 replies
  • 0 likes

App se cierra sola

Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme? Gracias

Newbie

Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme?   Gracias

331 Views

0 replies

0 likes

  • 331 Views
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Abo kündigen funktioniert nicht

Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon schlau gelesen habe wie man es kündigt habe ich es ve...

Newbie

Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon sc...

kimmuehlhause

Newbie

1015 Views

1 replies

0 likes

  • 1015 Views
  • 1 replies
  • 0 likes

Spotify on Kindle

every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and accessing the Spotify App again and using Search to ret...

Visitor

every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and...

Kpopplatypus

Newbie

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes