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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846622 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846622 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16021 Views
  • 3 replies
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  • 16021 Views
  • 3 replies
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A música pausa do nada.

Gostaria de saber porque quando estou ouvindo as listas de reproduçao tem uma hora que a música pausa do nada.

  • Newbie
  • Gostaria de saber porque quando estou ouvindo as listas de reproduçao tem uma hora que a música pausa do nada.
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  • 1624 Views
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problems with logging in

i can't log on my acc because i forgot the password, but also my email is wrong so I don't have acess to it, what can I do to be able to log in on my acc?

  • Newbie
  • i can't log on my acc because i forgot the password, but also my email is wrong so I don't have acess to it, what can I do to be able to log in on my acc?
  • Joe
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
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Already pay but still on free

I can not download song whenever i try it will always say i have to get preium but i already pay for premium.im using android

  • Newbie
  • I can not download song whenever i try it will always say i have to get preium but i already pay for premium.im using android
  • Robert_W
  • Community Legend
  • 170 Views
  • 1 replies
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  • 170 Views
  • 1 replies
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Spotify Connect not working correctly

Hi,I have a windows-based PC and an android phone. Spotify will play fine through the sonos app itself, but it will not work correctly on either my phone or PC using "spotiyf connect." If I click on "devices available," I can start one song on either...

  • Casual Listener
  • Hi, I have a windows-based PC and an android phone.  Spotify will play fine through the sonos app itself, but it will not work correctly on either my phone or PC using "spotiyf connect." &...
  • 172 Views
  • 0 replies
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  • 172 Views
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Spotify problem with Android Auto

I live in a rural area in Germany with subpar cell phone reception and mobile internet speed. That's why I decided to download my favourite playlists and enable offline mode in spotify. All of those songs are downloaded correctly.My problem is that s...

  • Casual Listener
  • I live in a rural area in Germany with subpar cell phone reception and mobile internet speed. That's why I decided to download my favourite playlists and enable offline mode in spotify. All of those ...
  • uenz
  • Casual Listener
  • 577 Views
  • 2 replies
  • 0 likes
  • 577 Views
  • 2 replies
  • 0 likes

Cheap Android tablet as a spotify player

Hi,because it's forbidden to use Spotify on my work notebook as well as to have any mp3 files on it's hdd, I consider to buy some small (7") and cheap tablet just for playing music from spotify when I'm sitting at my desk (work as a programmer in ope...

  • Regular
  • Hi, because it's forbidden to use Spotify on my work notebook as well as to have any mp3 files on it's hdd, I consider to buy some small (7") and cheap tablet just for playing music from spotify whe...
  • ludvik_cz
  • Regular
  • 2979 Views
  • 2 replies
  • 0 likes
  • Android
    player
    tablet
  • 2979 Views
  • 2 replies
  • 0 likes

Finding a downloaded, but not saved, song

I recently listened to a song on a public playlist made by another user that I really liked, but they removed it from the playlist before I could save it. However, I did download the playlist and was wondering if there was a way I could find the song...

  • Newbie
  • I recently listened to a song on a public playlist made by another user that I really liked, but they removed it from the playlist before I could save it. However, I did download the playlist and was...
  • 168 Views
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  • 168 Views
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Annoying cracking noise - nothing works

Hello everybody, My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, conected to internet, to wifi, on saved songs, by bluetooth,...

  • Newbie
  • Hello everybody,   My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, ...
  • ivasz
  • Newbie
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
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Not receiving notifications from followed artists

I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I know this has been an issue a few years ago, but i...

  • Casual Listener
  • I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I...
  • Joe
  • Community Legend
  • 179 Views
  • 1 replies
  • 1 likes
  • 179 Views
  • 1 replies
  • 1 likes

[Android] GAPLESS PLAYBACK

Hi everyone!I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!

  • Casual Listener
  • Hi everyone! I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!
  • Joe
  • Community Legend
  • 715 Views
  • 1 replies
  • 0 likes
  • Android
  • 715 Views
  • 1 replies
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Wifi SSID list empty

Hi,When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes.The issue doesn't occur right away when I install the Spotify app again but. It...

  • Casual Listener
  • Hi, When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes. The issue doesn't occur ...
  • 315 Views
  • 0 replies
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  • 315 Views
  • 0 replies
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Não consigo achar a opção de salvar os dados em micro sd

Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.

  • Newbie
  • Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.
  • Bittencourt
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
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Trouble pressing the three dots to expand song options

I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on the right side of the screen to pull up the song opt...

  • Casual Listener
  • I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on t...
  • RDW63
  • Regular
  • 380 Views
  • 4 replies
  • 2 likes
  • 380 Views
  • 4 replies
  • 2 likes

GUYS PLEASE VOTE

Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly expired, and it needs at least 50 votes/year to not e...

  • Regular
  • Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly ex...
  • 477 Views
  • 0 replies
  • 1 likes
  • 477 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify randomly autoplay

Hi all,I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last month or so and it occurs unexpectedly in random situatio...

  • Casual Listener
  • Hi all, I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last mont...
  • iwon95
  • Casual Listener
  • 922 Views
  • 3 replies
  • 0 likes
  • 922 Views
  • 3 replies
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Las canciones en SD ocupan datos en la app

Buenas.Mi problema es que las canciones que descargo a la tarjeta SD, además de bajarse ahí, me aparecen en la aplicación como datos (cuando voy a aplicaciones / spotify y donde aparece cuanto pesa la app, los datos y el caché, en datos me aparece el...

  • Newbie
  • Buenas. Mi problema es que las canciones que descargo a la tarjeta SD, además de bajarse ahí, me aparecen en la aplicación como datos (cuando voy a aplicaciones / spotify y donde aparece cuanto pesa...
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  • 335 Views
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Re download songs

Help. Spotify is running through my data plan. I download songs on wifi or phone data. Then couple days later when I pull up spotify app all songs are re-downloading. Ive been a premium user for about 1 yr and never had these issues. Why wont it keep...

  • Casual Listener
  • Help. Spotify is running through my data plan. I download songs on wifi or phone data. Then couple days later when I pull up spotify app all songs are re-downloading. Ive been a premium user for abou...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
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Equalizer flux when used with Android Auto

Hey, Everyone. I noticed that when I change my equalizer in Spotify on my Android phone, to help increase volume sensitivity in my car, my equalizer fluctuates between default settings and the settings I had set it to within the app. I am hardlining ...

  • Newbie
  • Hey, Everyone. I noticed that when I change my equalizer in Spotify on my Android phone, to help increase volume sensitivity in my car, my equalizer fluctuates between default settings and the settin...
  • 1319 Views
  • 0 replies
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  • 1319 Views
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Issues with controls/connection on Chromecast

Hi,I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the connections is made. It drops the connection. If I start t...

  • Newbie
  • Hi, I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the conne...
  • kwiecik
  • Newbie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
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Archivos en tarjeta SD a Spotify

Hola.Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify.Hace tiempo pude sincronizar canciones.¿Hay manera de sincrinizarlas ahora?

  • Newbie
  • Hola. Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify. Hace tiempo pude sincronizar canciones. ¿Hay manera de sincrinizarlas ahora?
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes