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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110334 Views

26 replies

3 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222183 Views

141 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578826 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476856 Views

577 replies

40 likes

Account
Free
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Problema de almacenamiento en Moto G3

Hola, hace poco cambie mi telefono y he adquirido un Moto G3 No Plus, el problema es que he querido pasar los datos a una Tarjeta SD externa y directamente la opcion de "Almacenamiento" no aparece y eso me impide descargar las canciones de mi bibliot...

Newbie

Hola, hace poco cambie mi telefono y he adquirido un Moto G3 No Plus, el problema es que he querido pasar los datos a una Tarjeta SD externa y directamente la opcion de "Almacenamiento" no aparece y ...

437 Views

0 replies

0 likes

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Error logging into app

I am having an error message when opening the application. "Your current setting is offline. Stay online to connect to Spotify." Being that one of the options that are cancel or connect does not change the problem that persists. I can only resolve it...

Regular

I am having an error message when opening the application. "Your current setting is offline. Stay online to connect to Spotify." Being that one of the options that are cancel or connect does not chan...

443 Views

0 replies

0 likes

  • 443 Views
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Music Listing between Spotify, iPhone and car

I have my iPhone paired with my 2017 forester. When I was with Apple Music and using Bluetooth, I would be able to see the song info on my car screen. When i switched to Spotify, with the same setup as the iPhone, I cannot see any info on the screen....

Newbie

I have my iPhone paired with my 2017 forester. When I was with Apple Music and using Bluetooth, I would be able to see the song info on my car screen. When i switched to Spotify, with the same setup ...

323 Views

0 replies

0 likes

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Why is Spotify using so much mobile data? It's just too expensive to use!

I use Spotify mainly over Wifi and when I'm out I ONLY use downloaded playlists. So WHY does Spotify use huge amounts of mobile 3G data? If this is how Spotify is supposed to work I can't use it. It's just too expensive! Why isn't there a WiFi only o...

Roadie

I use Spotify mainly over Wifi and when I'm out I ONLY use downloaded playlists. So WHY does Spotify use huge amounts of mobile 3G data? If this is how Spotify is supposed to work I can't use it. It'...

fresh-ear

Roadie

15031 Views

22 replies

0 likes

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Stockage de donnees

Bonjour a tous,J'utilise Spotify en version Family, a jour, qui tourne sous Android 6.0.1 sur un Galaxy S5 avec une carte SD classe 10 de 128Go installee. Systematiquement a la suite de redemarrage de l'appli, d'une mise a jour ou d'un redemarrage du...

Newbie

Bonjour a tous, J'utilise Spotify en version Family, a jour, qui tourne sous Android 6.0.1 sur un Galaxy S5 avec une carte SD classe 10 de 128Go installee.   Systematiquement a la suite ...

643 Views

0 replies

1 likes

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Solved!! turning off new spotify android version

I feel extremely remedial here, but how do you turn off the new version of Spotify Mobile on the Droid Bionic? Before I would touch the menu button and then choose to exit. So far the only thing I have figured out is to either log out completely or g...

Casual Listener

I feel extremely remedial here, but how do you turn off the new version of Spotify Mobile on the Droid Bionic?  Before I would touch the menu button and then choose to exit. So far the only thin...

SpotifyItBlows

Casual Listener

127822 Views

54 replies

8 likes

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  • 54 replies
  • 8 likes

Play and pause issue using wired headphones

I've had this weird issue with Spotifys latest update regarding using wired headphones (tried 3 different pairs)where the music is playing along and I would like to pause it, no issues here. But when I'd like to play again nothing happens. And if you...

Newbie

I've had this weird issue with Spotifys latest update regarding using wired headphones (tried 3 different pairs) where the music is playing along and I would like to pause it, no issues here.  ...

710 Views

0 replies

0 likes

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15 minute issue android

First my screen goes off.After 15 minutes the app widget dissapears, music stops, and i have to reopen app. So i have done everything to fix this. even the trouble shooting guide. this is my phone and what i use.specs:-zte grand x4 model z956-android...

Casual Listener

First my screen goes off.After 15 minutes the app widget dissapears, music stops, and i have to reopen app. So i have done everything to fix this. even the trouble shooting guide. this is my phone an...

raiza999

Casual Listener

934 Views

2 replies

1 likes

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  • 1 likes

Spotify connect stopped working on Samsung S8+ and Macbook Pro

Hello all, I know this topic has been beaten to death but my Samsung S8+ and my Macbook do not show my Denon avr-s720w receiver. It worked up unitl yesterday! However, the receiver shows up on my wife's iPhone and she is able to play music through it...

Newbie

Hello all,   I know this topic has been beaten to death but my Samsung S8+ and my Macbook do not show my Denon avr-s720w receiver. It worked up unitl yesterday! However, the receiver show...

evancox10

Newbie

668 Views

1 replies

1 likes

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  • 1 likes

Android: Spotify is always asking to log in (how to stay log in)

I have premium account. Too often and for no reason that I undestand, Spotify is asking me to log in again. Then I'm loosing all my dowloaded music. Very Annoying. I try uninstall/ reinstall the app. I try to go in off line mode retrun in on line mod...

Casual Listener

I have premium account. Too often and for no reason that I undestand, Spotify is asking me to log in again. Then I'm loosing all my dowloaded music. Very Annoying. I try uninstall/ reinstall the app....

457 Views

0 replies

0 likes

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keep losing downloaded music?

I am constantly losing the tracks i have downloaded for offline pkay from my samsung gt.i8190n running android 4.1.2 music downloads fine, then every few days whilst in offline mode it suddenly wont play and i have to find an internet conection and l...

Casual Listener

I am constantly losing the tracks i have downloaded for offline pkay from my samsung gt.i8190n running android 4.1.2 music downloads fine, then every few days whilst in offline mode it suddenly won...

beachchopper

Casual Listener

5268 Views

11 replies

6 likes

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Track Not Available- displaying every time on some tracks from Wild World by Bastille

Trying to play my playlist but every time any of the following Bastille songs comes up, it displays the "This song is not available" message.:"Warmth""Send Them Off!""Blame""Fake It""Way Beyond""Shame"The weirdest part is that it's only these songs, ...

Newbie

Trying to play my playlist but every time any of the following Bastille songs comes up, it displays the "This song is not available" message.: "Warmth" "Send Them Off!" "Blame" "Fake It" "Way Be...

487 Views

0 replies

0 likes

desktop app
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Will not play on listed device

I am currently trying to use a Spotify playlist on a friend's Sonos when visiting.. the first 3 times as soon as I arrived at their place & the WiFi/broadband connected I was able to look at the list of devices recognised and it would connect. Last n...

Casual Listener

I am currently trying to use a Spotify playlist on a friend's Sonos when visiting.. the first 3 times as soon as I arrived at their place & the WiFi/broadband connected I was able to look at the ...

bbbambalam

Casual Listener

767 Views

2 replies

0 likes

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Album cover on the lock screen

I already researched a lot and still did not find a solution. I want to know how to put the album cover of the current song on the lock screen, my cell phone is Samsung Galaxy A9. Android 7.0. if anyone knows how to solve this, please help me. Thank ...

Casual Listener

I already researched a lot and still did not find a solution. I want to know how to put the album cover of the current song on the lock screen, my cell phone is Samsung Galaxy A9. Android 7.0. if any...

788 Views

0 replies

1 likes

  • 788 Views
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  • 1 likes

Can't log in because device is set to offline

I am trying to log in to my spotify account on android. It tells me my device is set to offline, and to please go online to log in. I can't change my setting to online because I can't get into the account! I installed an update to no avail...

Newbie

I am trying to log in to my spotify account on android. It tells me my device is set to offline, and to please go online to log in. I can't change my setting to online because I can't get into the ac...

Joe

Community Legend

466 Views

1 replies

0 likes

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  • 1 replies
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[ANDROID]How to remove songs from playlist?

I can not find the option to remove songs from playlists while using Spotify on a Samsung S7. I have read the other threads on this topic, and there is no option to remove songs or edit playlist when I hit the "3 dots" button for options on the playl...

Newbie

I can not find the option to remove songs from playlists while using Spotify on a Samsung S7.   I have read the other threads on this topic, and there is no option to remove songs or edit play...

Joe

Community Legend

1609 Views

1 replies

1 likes

  • 1609 Views
  • 1 replies
  • 1 likes

I Want to change my username

I want to change my name, because it's wrong lol, i had it when i was young and dumb

Newbie

I want to change my name, because it's wrong lol, i had it when i was young and dumb

Joe

Community Legend

388 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Need help

cant play song since i downloaded this app. need help

Casual Listener

cant play song since i downloaded this app. need help

Joe

Community Legend

1195 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Sony Smart-TV Spotify Playback Problem

I used to be able to listen to my spotify app when changing channel to my playstation, but since a while back I'm unable to. I try to start the music after changing channels again but it just changes to the Spotify-app and kills the music as soon as ...

Casual Listener

I used to be able to listen to my spotify app when changing channel to my playstation, but since a while back I'm unable to. I try to start the music after changing channels again but it just changes...

430 Views

0 replies

0 likes

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Spotify on Alexa causes Unrelated music apps on my phone to pause

We use Echo/Alexa devices at home, and someone at home might ask it to play back music from Spotify.Since it's not possible to use multiple Spotify accounts on the Echo yet (as I understand, it, anyway - and certainly even when it is possible it will...

Casual Listener

We use Echo/Alexa devices at home, and someone at home might ask it to play back music from Spotify. Since it's not possible to use multiple Spotify accounts on the Echo yet (as I understand, it, an...

jsannn

Community Legend

548 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes