Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35978 Views
64 replies
25 likes

35978 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874112 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874112 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Spotify thinks I'm a premium user when I am not

Hello out there, I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired). Everything was working fine on my android phone until I noticed...

user-removed
Visitor
Hello out there, I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired).&nbs...
2017-10-22 6:28:11 AM
2017-10-22 8:47:05 AM
user-removed
Not applicable
684 Views
6 replies
0 likes

684 Views
6 replies
0 likes

tengo cuenta premium pero en mi android me aparece free

hace poco actualize spotify en mi android y al entrar era free, en mi pc si tengo las opciones premium, que pasa?

carlozz90
Newbie
hace poco actualize spotify en mi android y al entrar era free, en mi pc si tengo las opciones premium, que pasa?
2017-02-01 6:50:13 AM
2017-10-22 4:57:31 AM
Ricardocompean
Newbie
4085 Views
7 replies
1 likes

4085 Views
7 replies
1 likes

Plans for Play Screen?

Hi, I've noticed that there are two different versions of the "play screen" in the Android app. There is the normal one and there is a fairly new one used for "Today's Top Hits".Are there any plans to switch completely over to the new one?(I'd love t...

Rustico
Regular
Hi, I've noticed that there are two different versions of the "play screen" in the Android app. There is the normal one and there is a fairly new one used for "Today's Top Hits". Are there a...
2017-10-20 7:21:53 PM
2017-10-22 4:05:37 AM
Rustico
Regular
939 Views
2 replies
0 likes

939 Views
2 replies
0 likes

Samsung Galaxy Won't Allow Steaming when on mobile data? Offline mode not on

Hi,I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have unlimited mobile date so this cannot be the problem and...

Ncleary3
Newbie
Hi, I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have un...
2017-10-21 9:35:55 PM
2017-10-22 2:06:09 AM
Joe
Community Legend
180 Views
1 replies
0 likes

180 Views
1 replies
0 likes

Stops playing music and can't start again

When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work again for a couple of minutes and severalt attempts...

blackfish13
Casual Listener
When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work ...
2017-10-21 5:35:03 PM
2017-10-22 1:09:03 AM
blackfish13
Casual Listener
1263 Views
2 replies
0 likes

1263 Views
2 replies
0 likes

Auto Log off en modo Offline

Me ha estado ocurriendo en los últimos meses la siguiente falla: Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, pero la cuenta cierra sesión en días en que aún no me pide ca...

Jesusleyva0195
Newbie
Me ha estado ocurriendo en los últimos meses la siguiente falla: Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, p...
2017-10-21 12:57:51 AM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Will Not Let Me Edit My Own Playlist

I créated a playlist a day ago, I come home from work and get on Spotify to add more songs and it will not let me edit my own playlist. It seems it thinks I am not the owner when I did in fact create the playlist. I was in the same account I created ...

HelpMe69
Casual Listener
I créated a playlist a day ago, I come home from work and get on Spotify to add more songs and it will not let me edit my own playlist. It seems it thinks I am not the owner when I did in fact create...
2017-10-13 3:59:49 AM
2017-10-21 9:08:24 PM
Joe
Community Legend
300 Views
3 replies
0 likes

300 Views
3 replies
0 likes

Can't play 99% of Ed sheeran's music

Hello my name is Patrick Premium user for years with no major problems till today.Using the mobile app on my xperia Z2. Problem faced since the newest update. Tried reinstalling with full cache clear and had no folder left in my memory named ".androi...

Arakhis
Casual Listener
Hello my name is Patrick Premium user for years with no major problems till today. Using the mobile app on my xperia Z2. Problem faced since the newest update. Tried reinstalling with full ...
2017-10-13 4:13:30 PM
2017-10-21 9:06:17 PM
Joe
Community Legend
1615 Views
4 replies
2 likes

1615 Views
4 replies
2 likes

Como pasar la música descargada a la tarjeta SD

Spotify te da una tutorial de como hacer para cambiar el tipo de almacenamiento , el problema que cuando pongo configuración y busco almacenamiento no aparece ... Dice :ReproduccionDispositivoSocialCalidad de músicaNotificaciónInformaciónOtros..... D...

Totodevr
Newbie
Spotify te da una tutorial de como hacer para cambiar el tipo de almacenamiento , el problema que cuando pongo configuración y busco almacenamiento no aparece ... Dice : Reproduccion Dispositivo S...
2016-12-14 5:26:27 PM
2017-10-21 9:02:47 PM
Juanito0902
Newbie
1634 Views
4 replies
2 likes

1634 Views
4 replies
2 likes

Solved!! No Option To Add Downloaded Songs To SD Card

Hi, I was wondering if anyone could help On my laptop it gives me the option to change the storage of downloaded songs, I want to do the same but on my phone (Samsung) but theres no storage option at all. My SD card is brand new and empty and I dont ...

Elirjaw
Casual Listener
Hi, I was wondering if anyone could help On my laptop it gives me the option to change the storage of downloaded songs, I want to do the same but on my phone (Samsung) but theres no st...
2017-10-20 5:07:53 PM
2017-10-21 7:06:17 PM
cristianv95
Casual Listener
691 Views
4 replies
1 likes

691 Views
4 replies
1 likes

Imported local files cannot be deleted

Hi Everyone, I recently imported some local files into my spotify app on my Samsung Galaxy S6. They showed up under "My Songs" and worked fine, though some of them did not have a proper name. So I decided to delete them and fix the Meta-Data. After d...

bober
Casual Listener
Hi Everyone, I recently imported some local files into my spotify app on my Samsung Galaxy S6. They showed up under "My Songs" and worked fine, though some of them did not have a proper name...
2017-10-10 2:32:20 PM
2017-10-21 3:28:57 PM
bober
Casual Listener
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Solved!! Spotify taking too long to load on Samsung Galaxy S5

When I open the Spotify app on my Samsung Galaxy S5 it is taking forever to load the app before any information shows. The last song that was played is still shown at the bottom and this can be played but to get any other options it takes so long som...

D17Mat
Newbie
When I open the Spotify app on my Samsung Galaxy S5 it is taking forever to load the app before any information shows. The last song that was played is still shown at the bottom and this can be...
2016-12-03 10:18:50 AM
2017-10-21 3:00:39 PM
terrygee
Casual Listener
1008 Views
2 replies
0 likes

1008 Views
2 replies
0 likes

Superuser Contribution Cannot connect to Spotify

I'm having the same problem this morning - Full message -You are currently set to offlinePlease go online to connect to Spotify.I hit connect which either takes me back to the same message or I get a blank screen.How do I resolve this??I'm logged in ...

Jacqui5
Casual Listener
I'm having the same problem this morning - Full message - You are currently set to offline Please go online to connect to Spotify. I hit connect which either takes me back to the same message or I...
2017-09-20 10:43:05 AM
2017-10-21 1:48:03 PM
Bellyer
Casual Listener
983 Views
2 replies
0 likes

983 Views
2 replies
0 likes

Wont play any song by maroon 5

My spotify won't play any song by maroon 5 anymore, just last week it worked fine. I have seen where others are having a problem playing songs by Kendrick Lamar. What's going on spotify?

Skeeter91
Casual Listener
My spotify won't play any song by maroon 5 anymore, just last week it worked fine. I have seen where others are having a problem playing songs by Kendrick Lamar. What's going on spotify?
2017-10-12 2:44:35 AM
2017-10-21 12:31:25 PM
Michele_T
Regular
2463 Views
18 replies
1 likes

2463 Views
18 replies
1 likes

Can't log out of my account

Help, I can't log out of my account! When I try, an advertisement blocks my access to the library (and also my access to the home and search features, so I cant really do anything other than listen to the music from my current playlist). When I click...

smilyone
Newbie
Help, I can't log out of my account! When I try, an advertisement blocks my access to the library (and also my access to the home and search features, so I cant really do anything other than listen t...
2017-10-21 12:22:32 PM
190 Views
0 replies
0 likes

190 Views
0 replies
0 likes

Why are tracks not available when they were previously?

Hey guys, I have been listening to "The family Jewels" album by Marina and the diamonds and I have noticed that the songs that were available previously (Obsessions, Hollywood and Rootless) are now not available, why is that? Thanks

RenaFujoshi
Newbie
Hey guys, I have been listening to "The family Jewels" album by Marina and the diamonds and I have noticed that the songs that were available previously (Obsessions, Hollywood and Rootless) ar...
2017-10-21 7:06:52 AM
2017-10-21 12:21:27 PM
jsannn
Community Legend
1701 Views
1 replies
0 likes

1701 Views
1 replies
0 likes

Ford SYNC suddenly not working

Hello, I have used ford sync with spotify on my samsung galaxy s7 (android) for a while now in my 2014 ford fiesta and there have been no major issues. My phone still connects via bluetooth to the car and i can make phone calls but when going into me...

d4rkcell
Regular
Hello, I have used ford sync with spotify on my samsung galaxy s7 (android) for a while now in my 2014 ford fiesta and there have been no major issues. My phone still connects via bluetooth to the ca...
2017-10-21 11:54:16 AM
938 Views
0 replies
0 likes
bluetooth
Ford SYNC

938 Views
0 replies
0 likes

Okay Google play spotify always playing the same song.

When using Google Assistant("OK Google Play Spotify"), spotify will always play the same artistst, same song, at the same exact time. Always lorde, always guts and glory, and always at around 3 minutes.

Finerminer
Newbie
When using Google Assistant("OK Google Play Spotify"), spotify will always play the same artistst, same song, at the same exact time. Always lorde, always guts and glory, and always at around 3 minut...
2017-10-21 3:05:27 AM
480 Views
0 replies
1 likes

480 Views
0 replies
1 likes

Is it possible to move downloaded music from phone to spotify

Is it possible to move downloaded music from phone to spotify I want this because i want to play music on my pc as well

Tazbid
Newbie
Is it possible to move downloaded music from phone to spotify I want this because i want to play music on my pc as well
2017-10-20 11:14:22 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

songs don't stay downloaded when phnoe turns off

I have an HTC Desire Eye and premium membershipAnytime I turn my phone off or the battery runs out I have to re-download the songsThis is very annoying

1224167805
Music Fan
I have an HTC Desire Eye and premium membership Anytime I turn my phone off or the battery runs out I have to re-download the songs This is very annoying
2017-10-20 9:30:27 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

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