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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409644 Views

554 replies

37 likes

Account
Free
  • 409644 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8919 Views

0 replies

7 likes

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Mobile Formatting Randomly switches?

So today, the formatting of spotify on my android was really weird. On the bottom, it only displays Home, Search, and Your Playlists. When playing music, you see the album cover of the artist and the bottom description says the song that are included...

Newbie

So today, the formatting of spotify on my android was really weird. On the bottom, it only displays Home, Search, and Your Playlists. When playing music, you see the album cover of the artist and the...

672 Views

0 replies

2 likes

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Solved!! Local files Android

I recently downloaded some songs from youtube that weren't on spotify into an mp3 and imported them into my local files on spotify, on my laptop they play just fine. However, on my android mobile whenever I go to them they appear greyed out and I can...

Newbie

I recently downloaded some songs from youtube that weren't on spotify into an mp3 and imported them into my local files on spotify, on my laptop they play just fine. However, on my android mobile whe...

Joe

Community Legend

736 Views

1 replies

0 likes

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Superuser Contribution Have to reinstall app every time I restart my phone

I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last time that I had to do that I lost 100+ songs that I ...

Newbie

I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last t...

Alfredo

Roadie

565 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't subscribe by Paypal

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any change and the payment doesn't work

Newbie

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any chang...

Alfredo

Roadie

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
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Can't play video

When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything 1) Your device’s make, model, and operating system:Samsung S7 Edge SM-G935TAndroid v7. 02) The version of Spotify you’re using:V...

Newbie

When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything  1) Your device’s make, model, and operating system: Samsung S7 Edge&n...

627 Views

0 replies

0 likes

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Downloads to SD

My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card. There doesn't seem to be an option to download tracks to SD anymore. Help!

Newbie

My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card.    There doesn't seem to be an option to download tracks to SD anymore.&nbsp...

405 Views

0 replies

0 likes

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Solved!!Superuser Contribution Sync local devices between multiple devices

I was wondering if it is possible to sync my local files to multiple devices?For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist automatically.

Casual Listener

I was wondering if it is possible to sync my local files to multiple devices? For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist...

Alfredo

Roadie

3334 Views

1 replies

0 likes

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  • 1 replies
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Spotify android

My bottom bar on my spotify app is missing my library , browse , radio  

Visitor

My bottom bar on my spotify app is missing my library , browse , radio   

281 Views

0 replies

0 likes

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Can't cast Spotify to my Onkyo TX-NR676 using google home.

Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.

Newbie

Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.

734 Views

0 replies

0 likes

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Equalizer not working with my Android 8.0 Pixel 2 XL

Hey guys, got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on. Anybody got an idea ?

Casual Listener

Hey guys,  got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on.  Anybody got an idea ?

giodelgado

Casual Listener

4800 Views

5 replies

2 likes

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Improve Android app compatibility with Chromebooks

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have addressed. 1. Unlike YouTube or Google Play Music, ...

Regular

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have ...

532 Views

0 replies

0 likes

Android
chromebook
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Download over cellular with option turned off

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to start an offline session to avoid downloading over c...

Newbie

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to s...

699 Views

0 replies

0 likes

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Music keeps re-downloading

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing cache, re-installing the app. All of that. /: I've ...

Casual Listener

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing ...

Dannieann1e

Newbie

25159 Views

13 replies

10 likes

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  • 10 likes

Add sort by artist to saved song list

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been implemented for songs saved to your library. I'm forced to add ...

Casual Listener

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been impleme...

555 Views

0 replies

2 likes

  • 555 Views
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Spotify Premium mit PSC bezahlen

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

Newbie

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

user-removed

Not applicable

14562 Views

5 replies

1 likes

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  • 1 likes

Can't control Spotify via Bluetooth

Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work. Song info (track/album/artist) also doesn't displ...

Casual Listener

Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work...

tuzonghua

Casual Listener

1285 Views

1 replies

0 likes

Android
bluetooth
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Spotify playlists merge with home page

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist I was listening to merges with the home page well ...

Newbie

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist...

449 Views

0 replies

0 likes

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Changing volume of spotify over samsung multiroom

Hi, I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just want it to change one step, cause now it gets too loud or too...

Newbie

Hi,   I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just w...

Lufe

Newbie

1540 Views

1 replies

3 likes

k650
samsung multiroom
Spotify
volume
wifi playback
  • 1540 Views
  • 1 replies
  • 3 likes

ipad stopped syncing Spotify music. Says it is waiting to download but never does.

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say it is waiting to download but for the past three d...

Casual Listener

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say...

emmett_moseley

Casual Listener

571 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes