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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211567 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562418 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

464051 Views

575 replies

39 likes

Account
Free
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Lost Gadget

A beautiful day / evening to you guys!I lost my tablet since Friday (Dec. 2, 2017). And I'm gonna ask you guys to detect my tablet by looking for its "the last time used" and "where is the tablet located from the last time it was used." To make it sh...

Newbie

A beautiful day / evening to you guys! I lost my tablet since Friday (Dec. 2, 2017). And I'm gonna ask you guys to detect my tablet by looking for its "the last time used" and "where is the tablet l...

Joe

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
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[Bug] Shuffle play only shuffles through 7 random songs

When clicking the shuffle play button, 7 songs are selected, and a playlist of 100 items is created with only 7 unique songs.This should probably be fixed.

Casual Listener

When clicking the shuffle play button, 7 songs are selected, and a playlist of 100 items is created with only 7 unique songs. This should probably be fixed.

310 Views

0 replies

0 likes

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Symphony X - Paradise Lost

Hello. This album is not available for me, although it shows the cover of it, I can't find it. Can someone help me?

Newbie

Hello.    This album is not available for me, although it shows the cover of it, I can't find it. Can someone help me?

Joe

Community Legend

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Using multiple devices

Hi i pay for premium and i have 3 devices linked to my account but 1 device will only play if i have internet connection, why is this? I thought on premium you could play on 3 devices without wifi if you have downloaded all your music?

Newbie

Hi i pay for premium and i have 3 devices linked to my account but 1 device will only play if i have internet connection, why is this? I thought on premium you could play on 3 devices without wifi if...

323 Views

0 replies

0 likes

  • 323 Views
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Playlist sorting options

are thre any way to sort the playlist by date(added) on the phone (android) like you can on your computer? i have a samsung s7 running android 7.0 atm

Newbie

are thre any way to sort the playlist by date(added) on the phone (android) like you can on your computer? i have a samsung s7 running android 7.0 atm 

270 Views

0 replies

0 likes

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Wrong song displayed after each commercial

After each commercial the wrong song is displayed compared to the one you hear playing! Sometimes it does show the correct one for 1 second just after the commercial, but it shifts to some other song while keep on playing that first displayed song!so...

Music Fan

After each commercial the wrong song is displayed compared to the one you hear playing!   Sometimes it does show the correct one for 1 second just after the commercial, but it shifts to some o...

363 Views

0 replies

0 likes

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Problema de almacenamiento en Moto G3

Hola, hace poco cambie mi telefono y he adquirido un Moto G3 No Plus, el problema es que he querido pasar los datos a una Tarjeta SD externa y directamente la opcion de "Almacenamiento" no aparece y eso me impide descargar las canciones de mi bibliot...

Newbie

Hola, hace poco cambie mi telefono y he adquirido un Moto G3 No Plus, el problema es que he querido pasar los datos a una Tarjeta SD externa y directamente la opcion de "Almacenamiento" no aparece y ...

431 Views

0 replies

0 likes

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Error logging into app

I am having an error message when opening the application. "Your current setting is offline. Stay online to connect to Spotify." Being that one of the options that are cancel or connect does not change the problem that persists. I can only resolve it...

Regular

I am having an error message when opening the application. "Your current setting is offline. Stay online to connect to Spotify." Being that one of the options that are cancel or connect does not chan...

433 Views

0 replies

0 likes

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Music Listing between Spotify, iPhone and car

I have my iPhone paired with my 2017 forester. When I was with Apple Music and using Bluetooth, I would be able to see the song info on my car screen. When i switched to Spotify, with the same setup as the iPhone, I cannot see any info on the screen....

Newbie

I have my iPhone paired with my 2017 forester. When I was with Apple Music and using Bluetooth, I would be able to see the song info on my car screen. When i switched to Spotify, with the same setup ...

315 Views

0 replies

0 likes

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Why is Spotify using so much mobile data? It's just too expensive to use!

I use Spotify mainly over Wifi and when I'm out I ONLY use downloaded playlists. So WHY does Spotify use huge amounts of mobile 3G data? If this is how Spotify is supposed to work I can't use it. It's just too expensive! Why isn't there a WiFi only o...

Roadie

I use Spotify mainly over Wifi and when I'm out I ONLY use downloaded playlists. So WHY does Spotify use huge amounts of mobile 3G data? If this is how Spotify is supposed to work I can't use it. It'...

fresh-ear

Roadie

14922 Views

22 replies

0 likes

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  • 22 replies
  • 0 likes

Stockage de donnees

Bonjour a tous,J'utilise Spotify en version Family, a jour, qui tourne sous Android 6.0.1 sur un Galaxy S5 avec une carte SD classe 10 de 128Go installee. Systematiquement a la suite de redemarrage de l'appli, d'une mise a jour ou d'un redemarrage du...

Newbie

Bonjour a tous, J'utilise Spotify en version Family, a jour, qui tourne sous Android 6.0.1 sur un Galaxy S5 avec une carte SD classe 10 de 128Go installee.   Systematiquement a la suite ...

638 Views

0 replies

1 likes

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Solved!! turning off new spotify android version

I feel extremely remedial here, but how do you turn off the new version of Spotify Mobile on the Droid Bionic? Before I would touch the menu button and then choose to exit. So far the only thing I have figured out is to either log out completely or g...

Casual Listener

I feel extremely remedial here, but how do you turn off the new version of Spotify Mobile on the Droid Bionic?  Before I would touch the menu button and then choose to exit. So far the only thin...

SpotifyItBlows

Casual Listener

127304 Views

54 replies

8 likes

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  • 54 replies
  • 8 likes

Play and pause issue using wired headphones

I've had this weird issue with Spotifys latest update regarding using wired headphones (tried 3 different pairs)where the music is playing along and I would like to pause it, no issues here. But when I'd like to play again nothing happens. And if you...

Newbie

I've had this weird issue with Spotifys latest update regarding using wired headphones (tried 3 different pairs) where the music is playing along and I would like to pause it, no issues here.  ...

692 Views

0 replies

0 likes

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15 minute issue android

First my screen goes off.After 15 minutes the app widget dissapears, music stops, and i have to reopen app. So i have done everything to fix this. even the trouble shooting guide. this is my phone and what i use.specs:-zte grand x4 model z956-android...

Casual Listener

First my screen goes off.After 15 minutes the app widget dissapears, music stops, and i have to reopen app. So i have done everything to fix this. even the trouble shooting guide. this is my phone an...

raiza999

Casual Listener

914 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Spotify connect stopped working on Samsung S8+ and Macbook Pro

Hello all, I know this topic has been beaten to death but my Samsung S8+ and my Macbook do not show my Denon avr-s720w receiver. It worked up unitl yesterday! However, the receiver shows up on my wife's iPhone and she is able to play music through it...

Newbie

Hello all,   I know this topic has been beaten to death but my Samsung S8+ and my Macbook do not show my Denon avr-s720w receiver. It worked up unitl yesterday! However, the receiver show...

evancox10

Newbie

657 Views

1 replies

1 likes

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  • 1 replies
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Android: Spotify is always asking to log in (how to stay log in)

I have premium account. Too often and for no reason that I undestand, Spotify is asking me to log in again. Then I'm loosing all my dowloaded music. Very Annoying. I try uninstall/ reinstall the app. I try to go in off line mode retrun in on line mod...

Casual Listener

I have premium account. Too often and for no reason that I undestand, Spotify is asking me to log in again. Then I'm loosing all my dowloaded music. Very Annoying. I try uninstall/ reinstall the app....

448 Views

0 replies

0 likes

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keep losing downloaded music?

I am constantly losing the tracks i have downloaded for offline pkay from my samsung gt.i8190n running android 4.1.2 music downloads fine, then every few days whilst in offline mode it suddenly wont play and i have to find an internet conection and l...

Casual Listener

I am constantly losing the tracks i have downloaded for offline pkay from my samsung gt.i8190n running android 4.1.2 music downloads fine, then every few days whilst in offline mode it suddenly won...

beachchopper

Casual Listener

5171 Views

11 replies

6 likes

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  • 11 replies
  • 6 likes

Track Not Available- displaying every time on some tracks from Wild World by Bastille

Trying to play my playlist but every time any of the following Bastille songs comes up, it displays the "This song is not available" message.:"Warmth""Send Them Off!""Blame""Fake It""Way Beyond""Shame"The weirdest part is that it's only these songs, ...

Newbie

Trying to play my playlist but every time any of the following Bastille songs comes up, it displays the "This song is not available" message.: "Warmth" "Send Them Off!" "Blame" "Fake It" "Way Be...

475 Views

0 replies

0 likes

desktop app
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Will not play on listed device

I am currently trying to use a Spotify playlist on a friend's Sonos when visiting.. the first 3 times as soon as I arrived at their place & the WiFi/broadband connected I was able to look at the list of devices recognised and it would connect. Last n...

Casual Listener

I am currently trying to use a Spotify playlist on a friend's Sonos when visiting.. the first 3 times as soon as I arrived at their place & the WiFi/broadband connected I was able to look at the ...

bbbambalam

Casual Listener

755 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Album cover on the lock screen

I already researched a lot and still did not find a solution. I want to know how to put the album cover of the current song on the lock screen, my cell phone is Samsung Galaxy A9. Android 7.0. if anyone knows how to solve this, please help me. Thank ...

Casual Listener

I already researched a lot and still did not find a solution. I want to know how to put the album cover of the current song on the lock screen, my cell phone is Samsung Galaxy A9. Android 7.0. if any...

779 Views

0 replies

1 likes

  • 779 Views
  • 0 replies
  • 1 likes