Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195323 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536804 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
441176 Views
565 replies
37 likes
Hi All Is anyone experience a bug where the Spotify app downloads on mobile data with the option disabled in settings? My Spotify has consumed over 4gb this month and has capped my data allowance twice, including the extra I purchased...
Hi All Is anyone experience a bug where the Spotify app downloads on mobile data with the option disabled in settings? My Spotify has consumed over 4gb this month and has capped my data allo...
424 Views
0 replies
0 likes
Greetings! The latest update on android has changed how spotify "shares" are displayed in Tumblr. They are appearing as a text based link rather than the full playable embedded album artwork. This is a function I use daily. It would be wonderful for ...
Greetings! The latest update on android has changed how spotify "shares" are displayed in Tumblr. They are appearing as a text based link rather than the full playable embedde...
Music Fan
1837 Views
5 replies
3 likes
Hello, I love this service but I'm starting to give up on it right now. Whenever my screen is locked, my music is stuttering. Offline (downloaded) and streaming playlists alike. I have looked up solutions, tried taking it off the Energy saving list, ...
Hello, I love this service but I'm starting to give up on it right now. Whenever my screen is locked, my music is stuttering. Offline (downloaded) and streaming playlists alike. I have looked up solu...
Newbie
879 Views
1 replies
0 likes
Today when I signed up and start androidApp first time. The App suggest me "What music are you into. Select as many as you like". And I selected about 50-100 my favorites at the time on one screen, and at the time app reccomended me another artists. ...
Today when I signed up and start androidApp first time. The App suggest me "What music are you into. Select as many as you like". And I selected about 50-100 my favorites at the tim...
Gig Goer
1124 Views
4 replies
0 likes
This problem started after all my songs on all my devices suddenly undownloaded themselves, even offline local-only playlists. I have tried everything you can think of but my offline local songs will not sync correctly. Some will, some will not sync ...
This problem started after all my songs on all my devices suddenly undownloaded themselves, even offline local-only playlists. I have tried everything you can think of but my offline local s...
Gig Goer
1143 Views
7 replies
0 likes
I have never had a prob w my downloaded music not playing when offline. It will not play now. What happened?
I have never had a prob w my downloaded music not playing when offline. It will not play now. What happened?
291 Views
0 replies
0 likes
Hi everyone Is there a way to know how many times a playlist I made has been played? You see, I've built lots of playlists according to certain purposes but I don't know if followers are playing them. It would be nice if I could have an idea if the p...
Hi everyone Is there a way to know how many times a playlist I made has been played? You see, I've built lots of playlists according to certain purposes but I don't know if followers a...
641 Views
0 replies
0 likes
So I can't sort my Playlist on Android. Fine but please why does this query come up in Google as Fixed/Resolved when it patently isn't. I can't see the point of paying for premium subscription. It's not all about what you can play it's about how you ...
So I can't sort my Playlist on Android. Fine but please why does this query come up in Google as Fixed/Resolved when it patently isn't. I can't see the point of paying for premium subscription....
346 Views
0 replies
1 likes
Galera, eu paguei a conta Premium, so que o status da conta ainda esta como Free, ja faz uns 4 dias, so que, no mesmo dia em que paguei com o cartao, antes disso eu tinha gerado um boleto, mas no boleto nao estava com o desconto do Premium por R$ 1,9...
Galera, eu paguei a conta Premium, so que o status da conta ainda esta como Free, ja faz uns 4 dias, so que, no mesmo dia em que paguei com o cartao, antes disso eu tinha gerado um boleto, mas no bol...
338 Views
0 replies
0 likes
I have a new Ticwatch E running android wear 2.0 and a Oppo R9s running android 6.0 and i cannot launch spotify, it just gets stuck on 'connecting' and then crashes. Anyone have the same problem or a solution?Cheers
I have a new Ticwatch E running android wear 2.0 and a Oppo R9s running android 6.0 and i cannot launch spotify, it just gets stuck on 'connecting' and then crashes. Anyone have the same problem or a...
Newbie
914 Views
1 replies
4 likes
a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this or how to fix?? Others have reported still having a...
a week ago i had spotify artist radio and all forms . Now since the update or whatever happened i no longer have an option for radio nor in artist pages, playlist etc. Any one have a clue about this ...
Casual Listener
2913 Views
5 replies
0 likes
I recently commented on the first post I found relating to this is issue. The original post is here but I wanted to create a new one with a subject line that may be more accurate. The UI now looks different on my Galaxy S8. My Galaxy Tab S2 has the s...
I recently commented on the first post I found relating to this is issue. The original post is here but I wanted to create a new one with a subject line that may be more accurate. The UI now...
Regular
1840 Views
1 replies
2 likes
I currently just switched my wi-fi around to better my sonos system and since I've done that I can no longer choose to pick 'living room' device or 'dinning room' device. It will only let me choose to play it on my ps4. Can someone please help me as ...
I currently just switched my wi-fi around to better my sonos system and since I've done that I can no longer choose to pick 'living room' device or 'dinning room' device. It will only let me choose t...
300 Views
0 replies
0 likes
Amigos, eh possivel acessar o historico de musicas ouvidas com mais de 30 dias por exemplo ? eu escutei uma musica em outubro e nao consigo mais acha-la, e infelizmente na mesma epoca eu perdi o sincronismo com o last.fm.
Amigos, eh possivel acessar o historico de musicas ouvidas com mais de 30 dias por exemplo ? eu escutei uma musica em outubro e nao consigo mais acha-la, e infelizmente na mesma epoca eu per...
6049 Views
0 replies
7 likes
Hi, I have a premium account on a Sony Xperia Z. I'm running Spotify version 7.2.0.1250 armV7 and Android 5.1.1 (lollipop). This morning about 1000 songs (out of my offline collection of several thousands) I had downloaded offline went missing, so Sp...
Hi, I have a premium account on a Sony Xperia Z. I'm running Spotify version 7.2.0.1250 armV7 and Android 5.1.1 (lollipop). This morning about 1000 songs (out of my offline collecti...
Newbie
697 Views
1 replies
1 likes
Hello,I searched for this problem in the forum before and it seems a lot of people solved it by reinstalling the app... No luck for me. I've still got nothing in my songs list almost except one song for some reason. Albums and Artists lists are just ...
Hello, I searched for this problem in the forum before and it seems a lot of people solved it by reinstalling the app... No luck for me. I've still got nothing in my songs list almost excep...
Casual Listener
567 Views
2 replies
0 likes
When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but the next song is from my wives classical music (we s...
When a play a Daily Mix, the playlist from that Mix is added at the bottom of my queue. Leaving all the classical music from my wife in the queue. It starts playing the first song from the Mix, but t...
Casual Listener
580 Views
1 replies
0 likes
Hi all, I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by application anymore. Every time I launch Spotify, it's asking for my logi...
Hi all, I recently moved the spotify app from the internal storage (phone) to the external (SD Card). Everything works fine, except the fact that my credentials are not kept by applica...
Casual Listener
659 Views
2 replies
0 likes
The app wont show up on screen lock when u open the phone so usually u see what music you are listening to atm but it has suddenly dissapeard compleatly so when u are unlocking the screen the music is still playing but you cant find the app playing i...
The app wont show up on screen lock when u open the phone so usually u see what music you are listening to atm but it has suddenly dissapeard compleatly so when u are unlocking the screen the music i...
368 Views
0 replies
0 likes
