Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
211547 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
562382 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
464035 Views
575 replies
39 likes
every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and accessing the Spotify App again and using Search to ret...
every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and...
Newbie
528 Views
2 replies
0 likes
Hi, Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify. Once connected via pc i can use my android app for controlling the speakers. Please fix the android app spotify sonos connecting optio...
Hi, Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify. Once connected via pc i can use my android app for controlling the s...
389 Views
0 replies
0 likes
Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.
Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.
372 Views
0 replies
0 likes
Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De nada sirve que este en modo Offline o online por que ...
Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De na...
Newbie
15639 Views
2 replies
0 likes
Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help? When I press on the device I would like to play from, nothing happends Best regards Anders
Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help? When I press on the device I would like to play from, nothing happends Best regards Anders
567 Views
0 replies
2 likes
I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...
I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW! I've also tried doing a...
Newbie
890 Views
2 replies
0 likes
da quando c'e' stato l'ultimo aggiornamento dell'applicazione ogni volta che entro sull'applicazione mi dice che sono offline e non c'e' nessuna linea internet disponibile. Ho provato sia col wifi che in 4g e l'applicazione non trova ne l'una ne l'al...
da quando c'e' stato l'ultimo aggiornamento dell'applicazione ogni volta che entro sull'applicazione mi dice che sono offline e non c'e' nessuna linea internet disponibile. Ho provato sia col wifi ch...
424 Views
0 replies
0 likes
Músicas param de reproduzir do nada, e com muita frequência, já desinstalei e baixei novamente App mais não resolveu, alguem pode ajudar?
Músicas param de reproduzir do nada, e com muita frequência, já desinstalei e baixei novamente App mais não resolveu, alguem pode ajudar?
Newbie
28647 Views
12 replies
6 likes
I have recently added some local files from my computer to my spotify playlist, and although most have successfully downloaded onto my phone, some just appear greyed out, and won't download.
I have recently added some local files from my computer to my spotify playlist, and although most have successfully downloaded onto my phone, some just appear greyed out, and won't download.
466 Views
0 replies
0 likes
Hi I've a Samsung s7 edge and Spotify lately won't let me see anything apart of the advertisement. I can just see the song going on now but I can see the other menu because the advertisement is covering everything. I've tried to click dismiss but it ...
Hi I've a Samsung s7 edge and Spotify lately won't let me see anything apart of the advertisement. I can just see the song going on now but I can see the other menu because the advertisement is cover...
299 Views
0 replies
0 likes
Hello, after getting notification about high data usage I have noticed that Spotify is downloading Discover Weekly even when not on wifi!!! What is strange that other playlists don't behave like this. Of course my settings is download only when on wi...
Hello, after getting notification about high data usage I have noticed that Spotify is downloading Discover Weekly even when not on wifi!!! What is strange that other playlists don't b...
380 Views
0 replies
0 likes
On top of the title, the app in general doesn't work properly. The entire app takes ages to load. Albums doesn't load. The app crashes and takes the phone with it. You have to force reboot the phone. & Spotify takes the SystemUI with it when it crash...
On top of the title, the app in general doesn't work properly. The entire app takes ages to load. Albums doesn't load. The app crashes and takes the phone with it. You h...
Gig Goer
627 Views
3 replies
0 likes
Hi all, I have the same user in my mobile and my PC. I'm reproducing music in mi PC but, I don't know why, my mobile phone is using data. It seems that the mobile is sending the songs to the PC and I'm wasting my mobile data. Both devices are in diff...
Hi all, I have the same user in my mobile and my PC. I'm reproducing music in mi PC but, I don't know why, my mobile phone is using data. It seems that the mobile is sending t...
Casual Listener
775 Views
2 replies
0 likes
Looks like my Spotify android app (on Samsung Galaxy S7) was updated overnight. Since then, whenever I try and create a playlist within a pre-exisiting folder, the app crashes. Creating playlists at the top level works fine. Adding tracks to playlist...
Looks like my Spotify android app (on Samsung Galaxy S7) was updated overnight. Since then, whenever I try and create a playlist within a pre-exisiting folder, the app crashes. Creating play...
Casual Listener
1155 Views
5 replies
5 likes
Hi, as I use my Facebook account to login to my Spotify premium account all messages I receive via the Facebook messenger app appear in every single device that I am logged into Spotify on. Is there any way I can restrict the receipt of these message...
Hi, as I use my Facebook account to login to my Spotify premium account all messages I receive via the Facebook messenger app appear in every single device that I am logged into Spotify on. ...
Casual Listener
2183 Views
2 replies
1 likes
After downloading my playlists to the watch on the Gear S3 I can play my music perfectly but at the day after it wont play any one of them untill I redownloading then over again.And to be clear those playlist marked as downloaded.There is any solutio...
After downloading my playlists to the watch on the Gear S3 I can play my music perfectly but at the day after it wont play any one of them untill I redownloading then over again. And to be clear tho...
Not applicable
603 Views
2 replies
1 likes
I've been logging into Spotify with my email address for along time. Today I tried sharing a song on my Facebook from Spotify, but it didn't let me. When I click 'Connect to Facebook' I get a pop-up that says there's already a Spotify account linked ...
I've been logging into Spotify with my email address for along time. Today I tried sharing a song on my Facebook from Spotify, but it didn't let me. When I click 'Connect to Facebook' I get a pop-up ...
341 Views
0 replies
0 likes
Hello, I use an Samsung Galaxy S7 Edge with an SD-Card and with Spotify Premium.Although I set the storage location in the Spotify App to the SD-Card, Spotify saves all the music to the internal storage which is getting full.Spotify says that the sto...
Hello, I use an Samsung Galaxy S7 Edge with an SD-Card and with Spotify Premium. Although I set the storage location in the Spotify App to the SD-Card, Spotify saves all the music to the in...
Newbie
2436 Views
5 replies
0 likes
Client crashes almost every time I play Kendrick Lamar's m.A.A.d City or Untitled 07. Hasn't happened with any other tracks so far. Please check it out.Not only does the client crash, but it brings the phone along with it - all kinds of apps crash al...
Client crashes almost every time I play Kendrick Lamar's m.A.A.d City or Untitled 07. Hasn't happened with any other tracks so far. Please check it out. Not only does the client crash, but it brings...
Community Legend
768 Views
1 replies
0 likes
Hello everyone...last days I opened Spotify to listen to the first album of Noel Gallagher's High Flying Birds...but I didn't find it. I'm from Uruguay and in other countries the album is avaliable. So...somebody can help me? What's the matter here?
Hello everyone...last days I opened Spotify to listen to the first album of Noel Gallagher's High Flying Birds...but I didn't find it. I'm from Uruguay and in other countries the album is avaliable. ...
Community Legend
381 Views
1 replies
0 likes
