Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107781 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217993 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
572507 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
471576 Views
577 replies
40 likes
I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the past. From their recent replies to suggestions in this...
I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the pas...
340 Views
0 replies
0 likes
I just got logged out from Spotify (on android) probably because of an update.I happened to be in offline mode, though, and now when I try to log in, it tells me I have to go in online mode first, which I can't because I'm not logged in....Anyone kno...
I just got logged out from Spotify (on android) probably because of an update. I happened to be in offline mode, though, and now when I try to log in, it tells me I have to go in online mode first, ...
Not applicable
1092 Views
3 replies
0 likes
I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, reinstalled on watch didnt work .. I have an IPhone 6...
I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, re...
272 Views
0 replies
0 likes
Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de eso no la descarga, y no la puedo escuchar en modo...
Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de...
774 Views
0 replies
4 likes
I tried reinstall,clean cache,login in/out,again and again.It still show me the error message "Something went wrong".My friends open Spotify on PS4,show the error same as mine.Is there an error on your server now?
I tried reinstall,clean cache,login in/out,again and again. It still show me the error message "Something went wrong". My friends open Spotify on PS4,show the error same as mine. Is there an error...
1093 Views
0 replies
0 likes
This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.
This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.
299 Views
0 replies
0 likes
I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only one with this issue, any help?
I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only o...
563 Views
0 replies
0 likes
Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equalizer that was in iOS is different and uses the sto...
Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equa...
462 Views
0 replies
1 likes
I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution.This phenomenon occurs on all Bluetooth earphones and n...
I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution. Th...
Community Legend
681 Views
1 replies
1 likes
I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though. Any ideas on how I can fix this?
I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though. Any ideas on how I can fix th...
288 Views
0 replies
0 likes
I've looked and tried the solutions that have already been posted but it's still playing in different languages.
I've looked and tried the solutions that have already been posted but it's still playing in different languages.
493 Views
0 replies
0 likes
Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?
Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?
Newbie
523 Views
1 replies
1 likes
Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! The only reason I pay for premium is to listen offl...
Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! ...
508 Views
0 replies
1 likes
Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. They are present in the OSX app and I can play the songs.But nothing on...
Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. ...
Regular
423 Views
2 replies
0 likes
I can only play 2 songs in a row, my premium account stop the music.
I can only play 2 songs in a row, my premium account stop the music.
321 Views
0 replies
0 likes
I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi. It's happened twice that most of my music gets "undownloaded," which is really frustrating, but a few days ago all of my music suddenly undownloaded. ...
I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi. It's happened twice that most of my music gets "undownloaded," which is really frust...
396 Views
0 replies
0 likes
Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que fazer?
Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que ...
Newbie
837 Views
2 replies
0 likes
Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme? Gracias
Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme? Gracias
322 Views
0 replies
0 likes
Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon schlau gelesen habe wie man es kündigt habe ich es ve...
Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon sc...
Newbie
997 Views
1 replies
0 likes
