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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify pauses but restarts song on CradlePoint routers

So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for one hour on the way to work and yes two and a half h...

Newbie

So I've been using Spotify for about a year now on two different Android devices. An HTC phone and a ZTE phone. While driving in my truck I get WIFI off of a Verizon MiFi hotspot. I will listen for o...

243 Views

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Songs werden offline nicht abgespielt.

Hallo,Ich habe das Problem dass meine Songs (die meisten zumindest) nicht offline abgespielt werden obwohl sie heruntergeladen sind und ich Premium Nutzer bin. Außerdem die Songs die ich ganz normal herunter geladen habe (in keiner Playlist also nur ...

Newbie

Hallo, Ich habe das Problem dass meine Songs (die meisten zumindest) nicht offline abgespielt werden obwohl sie heruntergeladen sind und ich Premium Nutzer bin. Außerdem  die Songs die ich ganz...

daniel4916xx

Newbie

55599 Views

1 replies

3 likes

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Problem med att redigera profil

Har prolem med att ändra profilen. Nu är allt fel i profilen och när jag är inloggad går det inte att ändra. Står bara att e-post adressen redan finns trotts att det inte är den jag skall ändra. Går inte heller att ansluta till familje inbjudan och j...

Newbie

Har prolem med att ändra profilen. Nu är allt fel i profilen och när jag är inloggad går det inte att ändra. Står bara att e-post adressen redan finns trotts att det inte är den jag skall ändra. Går ...

389 Views

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Solved!! My songs disappoint

I have a Spotify premium. Normally my saved songs download automatically to My Phone. But when i turn off the automatic download, i cant listen my some of downloaded songs in offline mode.

Regular

I have a Spotify premium. Normally my saved songs download automatically to My Phone. But when i turn off the automatic download, i cant listen my some of downloaded songs in offline mode. 

Joe

Community Legend

704 Views

3 replies

0 likes

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When i try to login says my account is offline

When i try to login says my account is offline gives option to connect but nothing happens can't connect

Newbie

When i try to login says my account is offline gives option to connect but nothing happens can't connect 

Joe

Community Legend

410 Views

1 replies

0 likes

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Incorrect Bluetooth Track Info

Hi,I use my OnePlus2 (Lineage OS Android Nougat) with my VW Polo over Bluetooth, but the track listing on the vehicle display is always the song that just played, not the currently playing one. This happens whether I skip forwards or backwards. Oddly...

Newbie

Hi, I use my OnePlus2 (Lineage OS Android Nougat) with my VW Polo over Bluetooth, but the track listing on the vehicle display is always the song that just played, not the currently playing one. Thi...

gilcohen84

Gig Goer

682 Views

2 replies

1 likes

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Solved!! Music stopped after 1 or 2 song played

Hi,I've got problem on my spotify app. The music always stop playing after 1 or 2 song played. It's really annoying. Fyi, the apps is running on Xiaomi Redmi Note 4 with MIUI 9. Please solve this problem immediately. Thanks!

Casual Listener

Hi, I've got problem on my spotify app. The music always stop playing after 1 or 2 song played. It's really annoying. Fyi, the apps is running on Xiaomi Redmi Note 4 with MIUI 9. Please solve this p...

sonicblaze

Casual Listener

619 Views

2 replies

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why is spotify stopping randonly

I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling my hair out. What version doesn't stop my music

Visitor

I've contacted them over and over agsin downloaded random older versions it still keeps shutting off whenever it feels like. I have easterr egg Verizon on virgin mobile. I can't take this I'm pulling...

dannystf

Newbie

513 Views

2 replies

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Logged out and library deletes on device restart

Motorola G5 plus, everytime I restart the device, I get logged out of Spotify and the app data/library is deleted. Is there a setting I'm missing? Or is this software?

Newbie

Motorola G5 plus, everytime I restart the device, I get logged out of Spotify and the app data/library is deleted. Is there a setting I'm missing? Or is this software? 

355 Views

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Android: Offline device limit reached with one Andriod Device

Hello,I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device.However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't tell which Andriod Device it is, I am confused.Is this sti...

Gig Goer

Hello, I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device. However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't t...

576 Views

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andriod
devices
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App doesn't play my music from memory card when offline

When I try to play a downloaded album from Spotify/android on the train (where I don't have internet) I sometimes get complaints that I'm offline, why ??

Casual Listener

When I try to play a downloaded album from Spotify/android on the train (where I don't have internet) I sometimes get complaints that I'm offline, why ??

328 Views

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Huawei p9. No aparece control en pantalla de bloqueo, aún con permisos

Hola, tengo un Huawei P9 y no aparecen los controles en la pantalla de bloqueo, ya están los permisos de notificación, pero aún así no funciona. También borré el caché y desinstalé y reinstalé la aplicación, sigue sin funcionar. Saben cómo puedo solu...

Newbie

Hola, tengo un Huawei P9 y no aparecen los controles en la pantalla de bloqueo, ya están los permisos de notificación, pero aún así no funciona. También borré el caché y desinstalé y reinstalé la apl...

1203 Views

0 replies

0 likes

control
Huawei p9
Pantalla de bloqueo
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Manche lieder werden nicht gefunden

Hallo LeuteIch war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei es aber bei mein deutschen ACC gibt.Hat da jemand ein...

Newbie

Hallo Leute Ich war letztens in Belgien bei meiner Familie. Mein cousin nutzt spotify und ich wollte ihn auf sein handy paar deutschrap lieder zeigen,die es bei sein spotify account nicht gab,wobei ...

520 Views

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cant logg in on Spotify

when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect. but then nothing happends after o pres connect. have workt before and now after the payment has went thrue nothing works. hel...

Newbie

when i try to logg in to Spotify using my iphone it says u have to go online to use Spotify. then i can press no or connect.  but then nothing happends after o pres connect. have workt before an...

450 Views

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Playback stops randomly & App is unresponsive

I'm on Android 7.0 and Spotify V8.4.19.792 I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to music (either while listening normally or skipping tracks) and t...

Newbie

I'm on Android 7.0 and Spotify V8.4.19.792   I've been having random crashes in the Spotify App for Android. What happens is that songs will all of a sudden stop playing when listening to...

356 Views

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play spotify in my car

i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone

Newbie

i want to play spotify in my car but that doesn't work. only when i put it offline modus. before i had google play music and i had no problems. also it doesn't play with a headphone

315 Views

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Offline modus,all my download songs deleted

Hey Jedes mal wenn ich in den offline Modus gehe, sind alle meine Songs die ich gedownloaded habe nicjtmehr gedownloaded. Und die gespeicherten Lieder der letzten Woche sind ganz weg. Kann mir jemand helfen?

Newbie

Hey 🙂 Jedes mal wenn ich in den offline Modus gehe, sind alle meine Songs die ich gedownloaded habe nicjtmehr gedownloaded.   Und die gespeicherten Lieder der letzten Woche sind ganz weg.&nbs...

318 Views

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Solved!!Superuser Contribution Recommended Concerts in Wrong City

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago for 3 days. Any thoughts?

Newbie

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago ...

soundswarm

Regular

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5 replies

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How can i refresh my welcome mix or use daily mix

- I have been a premium member for a month and my welcome mix always self-refresh with new songs but it has been for a week. There's nothing refreshing. - I tried to use daily mix instead. But it's show up like this. So i tried to find a heart icon o...

Casual Listener

- I have been a premium member for a month and my welcome mix always self-refresh with new songs but it has been for a week. There's nothing refreshing.   - I tried to use daily mix instead. B...

1141 Views

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Sound sizzling

I've got samsung note 5 with android 7.0 . My spotify app is 8.4.19.782 armV7. I'm premium user. My problem is when screen turns off sound begins to sizzle.. When I turn on the screen and listen same part of the song again, it seems normal.

Newbie

I've got samsung note 5 with android 7.0 . My spotify app is 8.4.19.782 armV7. I'm premium user. My problem is when screen turns off sound begins to sizzle.. When I turn on the screen and listen same...

Joe

Community Legend

555 Views

1 replies

0 likes

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