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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115831 Views

27 replies

4 likes

  • 115831 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232931 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232931 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592822 Views

79 replies

3 likes

  • 592822 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486637 Views

580 replies

42 likes

Account
Free
  • 486637 Views
  • 580 replies
  • 42 likes

Downloaded songs unavailable in offline mode

I have downloaded my selected songs, playlists - all of them show up as DLed ones even with that small green arrow next to each. But whenever I switch off wifi or cellular, all the songs disappear and I can't play them until the app connects to the i...

Casual Listener

I have downloaded my selected songs, playlists - all of them show up as DLed ones even with that small green arrow next to each.   But whenever I switch off wifi or cellular, all the songs dis...

Joe

Community Legend

3752 Views

3 replies

0 likes

  • 3752 Views
  • 3 replies
  • 0 likes

[ANDROID] App tells me I am offline, what do I do?

Hi everyone, I just closed my Spotify app, but just as I was going to open it again, I was told to log in again. When I clicked the log in button after I had input all my information, the app told me I was offline and that I had to be online to log i...

Newbie

Hi everyone, I just closed my Spotify app, but just as I was going to open it again, I was told to log in again.  When I clicked the log in button after I had input all my information, the app t...

Joe

Community Legend

2081 Views

1 replies

0 likes

  • 2081 Views
  • 1 replies
  • 0 likes

Downloaded own music to spotify

i have a problem i downloaded music onto my laptop and put it on my spotify local files. I went onto my phone and added fhe song to a playlist i have in spotify and tried to download it but it sill wont play. How can i fix this?

Newbie

i have a problem i downloaded music onto my laptop and put it on my spotify local files. I went onto my phone and added fhe song to a playlist i have in spotify and tried to download it but it sill w...

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Android 8 - Volume changes constantly

Since the Update to Android 8 on my Oneplus 3, the app constantly fluctuates between 2 Levels of Volume.If I change the Volume it just it just goes back to one of those two Levels and starts changing again.I already disabled "Normalize Volume" as I w...

Newbie

Since the Update to Android 8 on my Oneplus 3, the app constantly fluctuates between 2 Levels of Volume. If I change the Volume it just it just goes back to one of those two Levels and starts changi...

D4c4n

Newbie

3966 Views

1 replies

1 likes

  • 3966 Views
  • 1 replies
  • 1 likes

Speed up bug

Theres a really annoying bug where the speed of the song is increased by 1.5x or 2x. Restarting my android dint help the problem and its really bugging me.

Newbie

Theres a really annoying bug where the speed of the song is increased by 1.5x or 2x. Restarting my android dint help the problem and its really bugging me.

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Spotify app on Android deletes albums constantly

Hi!I have this problem for a couple of weeks now. When I save an album and then download songs on my phone, after some time they just disappear. Albums are still saved on other devices that I use for Spotify (like desktop app), but they disappear on ...

Casual Listener

Hi! I have this problem for a couple of weeks now. When I save an album and then download songs on my phone, after some time they just disappear. Albums are still saved on other devices that I use...

kkleczka

Casual Listener

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

SPOTIFY APP BLACK SCREEN

I've been trying to start my spotify app and I'm simply welcomed by an endless black screen. I've tried resetting my phone,app, everything and it still just shows a black screen.Please help.

Newbie

I've been trying to start my spotify app and I'm simply welcomed by an endless black screen.  I've tried resetting my phone,app, everything and it still just shows a black screen. Please help....

1283 Views

0 replies

0 likes

  • 1283 Views
  • 0 replies
  • 0 likes

Solved!! Spotify skipping every other track in playlist

Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the problem temporarily, but it ALWAYS returns. Is this a kno...

Casual Listener

Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the proble...

pixelkicks

Casual Listener

11636 Views

14 replies

2 likes

  • 11636 Views
  • 14 replies
  • 2 likes

Zufallswiedergabe startet immer wieder beim ersten Song

Hallo Zusammen, ich habe zu meinem Problem noch keinen weiteren Thread gefunden daher ein neuen. Ich nutze Android 8.0 auf meinem One Plus 3T.Wenn ich in einer bestimmten Playlist (260 Songs) die Zufallswiedergabe einschalte startet diese immer beim ...

Visitor

Hallo Zusammen,   ich habe zu meinem Problem noch keinen weiteren Thread gefunden daher ein neuen.  Ich nutze Android 8.0 auf meinem One Plus 3T. Wenn ich in einer bestimmten Playlist (...

2716 Views

0 replies

3 likes

  • 2716 Views
  • 0 replies
  • 3 likes

Cracking sound in music

Hi, im on Android 7.1.2 on my OnePlus 2 and sometimes whether the music is download or streamed, an annoying cracking sound occurs every 5-10 seconds.This seems to be temporary fixed when i reboot my device but after 10 minute's it's back. I have no ...

Casual Listener

Hi, im on Android 7.1.2 on my OnePlus 2 and sometimes whether the music is download or streamed, an annoying cracking sound occurs every 5-10 seconds. This seems to be temporary fixed when i reboot ...

665 Views

0 replies

0 likes

  • 665 Views
  • 0 replies
  • 0 likes

New look Spotify? (free user)

Is Spotify testing new look or something? I created new account today and was welcomed to new look, I kinda like it but there are certain features that aren't there like Shuffle mode in Player, No option of Song/Artist/Playlist radio in menu, There's...

Visitor

Is Spotify testing new look or something? I created new account today and was welcomed to new look, I kinda like it but there are certain features that aren't there like Shuffle mode in Player, No op...

803 Views

0 replies

0 likes

  • 803 Views
  • 0 replies
  • 0 likes

Solved!! What's the difference between "saving" an album and "downloading" an album?

I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums.This led me to wonder what it means to "download" an album? ...

Casual Listener

I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums. This ...

Paddykelly

Regular

21001 Views

7 replies

1 likes

  • 21001 Views
  • 7 replies
  • 1 likes

I created a playlist and it doesn't work...

I created a playlist on the desktop app, and once I was done, I could see the playlist on the desktop app, but when I select it, it gives me an error message. When I try to select it on my S7 Edge, the playlist name doesn't even show up, it shows up ...

Newbie

I created a playlist on the desktop app, and once I was done, I could see the playlist on the desktop app, but when I select it, it gives me an error message.  When I try to select it on my S7 E...

Joe

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Spotify stops playing mid-song, disappears from status bar but app is still open

Same thing is happening for a couple of weeks now on my Spotify app (premium account), after I've switched to a new Anroid phone (Huawei) - before that no problems at all: Spotify just stops playing mid-song and the app symbol disappears from the sta...

Newbie

Same thing is happening for a couple of weeks now on my Spotify app (premium account), after I've switched to a new Anroid phone (Huawei) - before that no problems at all: Spotify just stops playing ...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Spotify connect doesn't connect to sonos

Spotify connect doesn't work with Sonos anymore since upgrading to spotify family. I can see all devices it just won't connect to any Sonos ones. I've uninstalled and reinstalled Spotify and Sonos. Reset router. Reset devices. Unlinked spotify to son...

Newbie

Spotify connect doesn't work with Sonos anymore since upgrading to spotify family. I can see all devices it just won't connect to any Sonos ones. I've uninstalled and reinstalled Spotify and Sonos. R...

cvanquic

Newbie

837 Views

2 replies

1 likes

  • 837 Views
  • 2 replies
  • 1 likes

Playlist not working

When i select my playlist it plays a random song i don't know and have never heard of but won't play any songs on my list.

Newbie

When i select my playlist it plays a random song i don't know and have never heard of but won't play any songs on my list.  

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Superuser Contribution Selected songs for Queue get deselected when you scroll past them.

So one of the best features of Spotify for me was the queue, I used to be able to shuffle and then select indivdidual songs, press "Add to Queue" and then all the songs I selected would then play next. Starting last week suddenly that feature is glic...

Regular

So one of the best features of Spotify for me was the queue, I used to be able to shuffle and then select indivdidual songs, press "Add to Queue" and then all the songs I selected would then play nex...

TheLeapingGoat

Casual Listener

2893 Views

8 replies

5 likes

  • 2893 Views
  • 8 replies
  • 5 likes

Fb adds on Spotify

Why am I forced to click on fb add or shut down Spotify. Is this a scam at work or what. It better not be on purpose .

Newbie

Why am I forced to click on fb add or shut down Spotify. Is this a scam at work or what. It better not be on purpose .

938 Views

0 replies

0 likes

  • 938 Views
  • 0 replies
  • 0 likes

App Asks for Premium; Won't play

I am not a premium member. On my phone (HTC One M8), when I choose "Shuffle Play," the app asks whether I would like to Get Premium. If I choose Later, the "Premium" window closes, but no music plays. I have no way at the moment to listen to music wi...

Casual Listener

I am not a premium member. On my phone (HTC One M8), when I choose "Shuffle Play," the app asks whether I would like to Get Premium. If I choose Later, the "Premium" window closes, but no music ...

Cadillacgirl

Newbie

9488 Views

8 replies

1 likes

Shuffle play
won't play
  • 9488 Views
  • 8 replies
  • 1 likes

Won't download

First time Spotify user here. Trying to download an album for offline use. I am on a WiFi connection. Plenty of bandwidth (60mb/s). I have tried on two differnt wifi networks now. 40+ gigabytes free on my phone. Song says to "go to settings to downlo...

Casual Listener

First time Spotify user here. Trying to download an album for offline use. I am on a WiFi connection. Plenty of bandwidth (60mb/s). I have tried on two differnt wifi networks now. 40+ gigabytes free ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes