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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375429 Views

541 replies

34 likes

Account
Free
  • 375429 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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  • 7 likes

Looping sound when leaving Spotify

Hey all. I just updated my onplus 3 for the newest android version 8.0.0 Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second or two after, go back to default. This also happens if Spotify is the runni...

Newbie

Hey all.   I just updated my onplus 3 for the newest android version 8.0.0    Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second ...

344 Views

0 replies

0 likes

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Ad is stuck

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behind the ad ie between home, library etc but cant acc...

Newbie

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behi...

516 Views

0 replies

0 likes

  • 516 Views
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Superuser Contribution VPN not working when logging in

I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify.Normally I would log in through my facebook account, with my VPN on.I always ensure that my location's set to Canada, where I first got my accou...

Casual Listener

I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify. Normally I would log in through my facebook account, with my VPN on. I always ensure that ...

Cloudymagic

Casual Listener

7411 Views

5 replies

0 likes

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Problemas con la reproduccion de spotify

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema. resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar mi plan de datos, resulta y pasa que cada vez que salgo conec...

Newbie

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema.   resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar m...

469 Views

0 replies

0 likes

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Superuser Contribution Synchronisation

Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?

Newbie

Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?

Pascaline

Newbie

468 Views

2 replies

0 likes

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Cache-size

Why does Spotify create so much cache on android phones? Fix it or loose customers.DC

Casual Listener

Why does Spotify create so much cache on android phones? Fix it or loose customers. DC

dedo

Newbie

1230 Views

2 replies

3 likes

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Android: Display on homescreen when playing on another device

I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone. I have no need to use up data to see what I am well aware that I am listening to on my computer. I set the app to not "Show Notificat...

Regular

I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone.   I have no need to use up data to see what I am well aware that I am liste...

SarahDawn

Newbie

459 Views

1 replies

0 likes

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Allow user to select default sound device.

I m portuguese. Eu uso o Spotify no Android ( xiaomi mi 6). Tenho Spotify Premium, tenho playlists e musica offline. Quando estou a ouvir musica e vou mudando de musicas constantemente, chega a um ponto em que posso alterar a musica, mas nao tenho so...

Newbie

I m portuguese.  Eu uso o Spotify no Android ( xiaomi mi 6).  Tenho Spotify Premium, tenho playlists e musica offline.  Quando estou a ouvir musica e vou mudando de musicas constant...

270 Views

0 replies

0 likes

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Local files disappearing

I've had spotify premium for more than a year because i want to store offline files for car trips. I will download albums locally and all will be great - for about 2 weeks, then every single thing i've downloaded is gone. So, i must be using more dev...

Casual Listener

I've had spotify premium for more than a year because i want to store offline files for car trips.  I will download albums locally and all will be great - for about 2 weeks, then every sing...

ilmater989

Casual Listener

445 Views

1 replies

0 likes

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Terrible new interface version 8.4.28.875 armv7 spotify

I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you didnt opt in to. **bleep**. I cant browse through any...

Newbie

I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you di...

680 Views

0 replies

0 likes

  • 680 Views
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Newbie

-deleted-

324 Views

0 replies

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For Spotify my tablet is a smartphone

I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen)For Spotify it is not a tablet but it is a smartphone.I can no longer listen to music in free mode.How do I make Spotify understand that my is a tablet and not a smartphone?Note: In the settings...

Newbie

I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen) For Spotify it is not a tablet but it is a smartphone. I can no longer listen to music in free mode. How do I make Spotify understand that ...

593 Views

0 replies

1 likes

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[Android] Support for Max/Ultra power saving

Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.

Newbie

Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.

1313 Views

0 replies

21 likes

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  • 21 likes

Bug in spotify, unable to dismiss advertisement.

I would like to report a bug in the android version of the spotify app. I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was unable to search for a different artist whilst listening. When ...

Newbie

I would like to report a bug in the android version of the spotify app.   I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was una...

738 Views

0 replies

1 likes

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Playlist Settings Don't Sync

When I make a playlist private on my phone, it stays public on my laptop and vice versa. However it doesn't show up in my "public playlists". I just want to know if people can see what playlist I'm listening to and if they can access it even though i...

Regular

 When I make a playlist private on my phone, it stays public on my laptop and vice versa. However it doesn't show up in my "public playlists". I just want to know if people can see what playlist...

jsannn

Community Legend

438 Views

1 replies

0 likes

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Spotify plays on its own

I was laying down ready to sleep when my Spotify starts playing music on it's own. It played the last song my brother played earlier. We have a shared account, however he was not playing the song nor was the app opened on my phone. Can anyone explain...

Newbie

I was laying down ready to sleep when my Spotify starts playing music on it's own.  It played the last song my brother played earlier.  We have a shared account, however he was not playing ...

392 Views

0 replies

0 likes

  • 392 Views
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Battery usage on Experia

Hello, i have been using spotify on my phone for a while now, but a few weeks ago the phone suddenly started dying in the middle of the day. After some testing i have pinned it down to spotify using a lot of battery (while not showing this in battery...

Newbie

Hello, i have been using spotify on my phone for a while now, but a few weeks ago the phone suddenly started dying in the middle of the day. After some testing i have pinned it down to spotify using ...

415 Views

0 replies

0 likes

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Spotify Playlist wont shuffle randomly - Android

HiI have a playlist of ~1000 songs that i cant get to shuffle properly on my android device. I have tried changing the sort by but no matter what i do i cannot get a random shuffle. For instance if it's sorted by title my play queue will show songs s...

Newbie

Hi I have a playlist of ~1000 songs that i cant get to shuffle properly on my android device. I have tried changing the sort by but no matter what i do i cannot get a random shuffle. For instance if...

326 Views

0 replies

0 likes

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Superuser Contribution My downloaded music gets deleted

My whole library has gotten deleted numerous times. It does it just randomly not like when I update Spotify but just randomly.

Newbie

My whole library has gotten deleted numerous times. It does it just randomly not like when I update Spotify but just randomly.

user-removed

Not applicable

466 Views

2 replies

0 likes

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Superuser Contribution All offline music deleted abruptly

I recently boarded a flight and prepared to listen to offline music - only to find that all of my offline music from dozens of artists had been removed from my phone.What is going on here? I saw some other posts stating that the OS could delete songs...

Visitor

I recently boarded a flight and prepared to listen to offline music - only to find that all of my offline music from dozens of artists had been removed from my phone. What is going on here? I saw so...

user-removed

Not applicable

2195 Views

5 replies

0 likes

Deleted downloads
Offline listening
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