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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387662 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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No volume when I connect spotify to my Rav4

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my 2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking down, etc. but there is no sound. The bluetooth in the v...

Visitor

I went to use Spotify in my Rav4 a few days ago (which is paired correctly to my  2016 Samsung J7 ( 7.0) and the song info appears on my screen with the info and the time of the song is clicking...

635 Views

0 replies

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Downloaded songs on sdcard but not playing..

A complete Spotify cluster.....Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb.I clear the cache, no difference.I try offline mode no difference.I check the support p...

Newbie

A complete Spotify cluster..... Spent hours downloading music for a trip abroad, but it has disappeared. It is however still on the sdcard as the app is using 11gb. I clear the cache, no difference...

255 Views

0 replies

0 likes

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turning down volume when typing or turning my phone off

Hi.I have an Oneplus 3 phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som seconds. I find this really anoying, but I have no idea what t...

Newbie

Hi. I have an Oneplus 3  phone, but resently when i either go to another app, turning my screen off or when i'm typing, spotify turns down the volume, and then turning it up again after som sec...

HurlyBurly77

Newbie

664 Views

1 replies

1 likes

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Solved!! Ability to View All Playlist Followers

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested.I have spotify free on computer and tv. Works fine, no problems.All playlists is on both tv and computer. Then i try on my...

Visitor

Sorry if this have been up before, i try search and se nothing like this. and sugestions coming up, i not get why was suggested. I have spotify free on computer and tv. Works fine, no problems. A...

user-removed

Not applicable

479 Views

1 replies

0 likes

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Every 2 songs won't play

I am on a Samsung Galaxy Note 3 and have Android 5.0 and the latest spotify update for it. My problem is that whenever I play a song, if i skip to another point in the song, the next song will either stop playing mid-way, or won't play at all. The ne...

Regular

I am on a Samsung Galaxy Note 3 and have Android 5.0 and the latest spotify update for it. My problem is that whenever I play a song, if i skip to another point in the song, the next song will either...

Wiikend

Regular

389 Views

1 replies

0 likes

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Looping sound when leaving Spotify

Hey all. I just updated my onplus 3 for the newest android version 8.0.0 Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second or two after, go back to default. This also happens if Spotify is the runni...

Newbie

Hey all.   I just updated my onplus 3 for the newest android version 8.0.0    Now when I exit Spotify (still playing in back) the music will lope down in sound level, and a second ...

359 Views

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Ad is stuck

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behind the ad ie between home, library etc but cant acc...

Newbie

One ad in particular (officeworks) keeps getting stuck and i cant dismiss it. I have updated and reinstalled multiple times. It is always this ad. Sooo frustrated. I can see the screens changing behi...

528 Views

0 replies

0 likes

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Superuser Contribution VPN not working when logging in

I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify.Normally I would log in through my facebook account, with my VPN on.I always ensure that my location's set to Canada, where I first got my accou...

Casual Listener

I don't live where Spotify has officially released yet, so I use Tunnelbear VPN when logging into spotify. Normally I would log in through my facebook account, with my VPN on. I always ensure that ...

Cloudymagic

Casual Listener

7495 Views

5 replies

0 likes

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Problemas con la reproduccion de spotify

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema. resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar mi plan de datos, resulta y pasa que cada vez que salgo conec...

Newbie

buen dia, estuve buscando por un buen rato pero no encontre nada parecido a mi problema.   resulta que tengo spotify premium, descargo las canciones para usarlas sin conexion y asi no gastar m...

478 Views

0 replies

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Superuser Contribution Synchronisation

Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?

Newbie

Comment je pourrais faire pour que je puisse sauvegarder mes musiques sur mon téléphone portable mais quelles ne soit pas sauvegardées sur mon ipad étant sur le même compte ?

Pascaline

Newbie

479 Views

2 replies

0 likes

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Cache-size

Why does Spotify create so much cache on android phones? Fix it or loose customers.DC

Casual Listener

Why does Spotify create so much cache on android phones? Fix it or loose customers. DC

dedo

Newbie

1260 Views

2 replies

3 likes

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Android: Display on homescreen when playing on another device

I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone. I have no need to use up data to see what I am well aware that I am listening to on my computer. I set the app to not "Show Notificat...

Regular

I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone.   I have no need to use up data to see what I am well aware that I am liste...

SarahDawn

Newbie

467 Views

1 replies

0 likes

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Allow user to select default sound device.

I m portuguese. Eu uso o Spotify no Android ( xiaomi mi 6). Tenho Spotify Premium, tenho playlists e musica offline. Quando estou a ouvir musica e vou mudando de musicas constantemente, chega a um ponto em que posso alterar a musica, mas nao tenho so...

Newbie

I m portuguese.  Eu uso o Spotify no Android ( xiaomi mi 6).  Tenho Spotify Premium, tenho playlists e musica offline.  Quando estou a ouvir musica e vou mudando de musicas constant...

273 Views

0 replies

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Local files disappearing

I've had spotify premium for more than a year because i want to store offline files for car trips. I will download albums locally and all will be great - for about 2 weeks, then every single thing i've downloaded is gone. So, i must be using more dev...

Casual Listener

I've had spotify premium for more than a year because i want to store offline files for car trips.  I will download albums locally and all will be great - for about 2 weeks, then every sing...

ilmater989

Casual Listener

462 Views

1 replies

0 likes

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Terrible new interface version 8.4.28.875 armv7 spotify

I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you didnt opt in to. **bleep**. I cant browse through any...

Newbie

I just downloaded the Android app and was given a terrible app with no browse button. I contacted support through the Spotify Cares Facebook page and was told tough you are part of a beta that you di...

688 Views

0 replies

0 likes

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Newbie

-deleted-

334 Views

0 replies

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For Spotify my tablet is a smartphone

I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen)For Spotify it is not a tablet but it is a smartphone.I can no longer listen to music in free mode.How do I make Spotify understand that my is a tablet and not a smartphone?Note: In the settings...

Newbie

I bought a Huawei Mediapad T2 7.0 Pro tablet (7 "screen) For Spotify it is not a tablet but it is a smartphone. I can no longer listen to music in free mode. How do I make Spotify understand that ...

606 Views

0 replies

1 likes

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[Android] Support for Max/Ultra power saving

Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.

Newbie

Spotify does currently not support Max/Ultra power saving mode on android devices. It would be amazing if it did.

1323 Views

0 replies

21 likes

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Bug in spotify, unable to dismiss advertisement.

I would like to report a bug in the android version of the spotify app. I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was unable to search for a different artist whilst listening. When ...

Newbie

I would like to report a bug in the android version of the spotify app.   I have not bought spotify, thus I receive advertisements whilst using your app, which is fine. However today I was una...

754 Views

0 replies

1 likes

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