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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119202 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Psb26

Casual Listener

240480 Views

154 replies

11 likes

Android
autoplay
bluetooth
  • 240480 Views
  • 154 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601591 Views

79 replies

3 likes

  • 601591 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

494033 Views

581 replies

42 likes

Account
Free
  • 494033 Views
  • 581 replies
  • 42 likes

Solved!! Playlist stops after one song

This issue used to happen all the time, but it stopped. I thought I was good until now. All.my other playlists play with no problem, but one plays one song and stops. I have to manually skip to the next song to keep listening, which is tedious and ti...

Casual Listener

This issue used to happen all the time, but it stopped. I thought I was good until now. All.my other playlists play with no problem, but one plays one song and stops. I have to manually skip to the n...

hobashi

Casual Listener

13153 Views

2 replies

0 likes

  • 13153 Views
  • 2 replies
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I want to automatically download saved albums

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used to, but I just got a new phone and maybe the updated...

Regular

My spotify app on my android used to automatically download saved albums. Now I have to go in and manually select the albums I want to save. Is there a way to have it automatically do that? It used t...

Joe

Community Legend

24268 Views

1 replies

3 likes

  • 24268 Views
  • 1 replies
  • 3 likes

I changed my password but my friends are still using my Spotify account on their androids

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!!Thank you so much

Newbie

i changed my password and removed offline devices but they are still active on my spotify! I think because something about the cache?!? Please help!!! Thank you so much   

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution O Spotify apaga as minhas músicas

O Spotify sempre apaga as minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas.

Newbie

O Spotify sempre apaga as minhas músicas, eu baixo todas elas, e eles apagam de novo, eu sou usuário do Spotify Premium e quase nunca posso ouvir minhas músicas offline porque o app apaga elas.

lucas456

Newbie

21740 Views

4 replies

10 likes

  • 21740 Views
  • 4 replies
  • 10 likes

Solved!! Spotify Offline while on 4G network

Good day, I used to have premium via my phone provider KPN. I´ve cancelled that contract and now have premium directly via Spotify. Account works fine, however it does not seem to be working whilst using 4G (or any other mobile network). Once I signi...

Casual Listener

Good day,   I used to have premium via my phone provider KPN. I´ve cancelled that contract and now have premium directly via Spotify. Account works fine, however it does not seem to be working...

Nico

Community Legend

7286 Views

3 replies

0 likes

  • 7286 Views
  • 3 replies
  • 0 likes

Musicas baixadas canceladase constante deslogamento da conta.

Venho tendo problemas ha um tempo, em que sempre que ponho as musicas pra baixar via wifi, eles baixam normalmente, porem, basta eu sair de casa para ouvir as musicas no carro, que as musicas que eu baixei para ouvir, nao estao mais baixadas, e acabo...

Newbie

Venho tendo problemas ha um tempo, em que sempre que ponho as musicas pra baixar via wifi, eles baixam normalmente, porem, basta eu sair de casa para ouvir as musicas no carro, que as musicas que eu ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Spotify won't connect on internet browser

So when I'm doing things that require me to sign in to my Spotify account in Chrome, it won't work. The screen just goes blank. How can I fix this?

Casual Listener

So when I'm doing things that require me to sign in to my Spotify account in Chrome, it won't work. The screen just goes blank. How can I fix this?

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Honor 9 music playback is lagging

Hello, i have an android Honor 9 as my daily driver. I often use it for spotify, but the music playback is lagging. It doesnt lagg the whole time just sometimes but its really annoying. I have the music downloaded so that cant be the reason. Furtherm...

Newbie

Hello,   i have an android Honor 9 as my daily driver. I often use it for spotify, but the music playback is lagging. It doesnt lagg the whole time just sometimes but its really annoying. I ha...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Account

Hi all, I need some help here, previously i created a account with my FB, can i know how do delete that account??

Newbie

Hi all,    I need some help here, previously i created a account with my FB, can i know how do delete that account??

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Solved!! Remove downloaded music on mobile

When you choose to make an offline playlist only available online again, does it automatically remove the music files it had to download on the mobile? I've recently found I'm running out of space on my mobile and about 2/3 of my space is taken up by...

Casual Listener

When you choose to make an offline playlist only available online again, does it automatically remove the music files it had to download on the mobile?     I've recently found...

user-removed

Not applicable

165119 Views

19 replies

0 likes

  • 165119 Views
  • 19 replies
  • 0 likes

Spotify Saving Data on Both Internal and External Storage

As the title implies, my Galaxy A5 (2017) has been having a storage problem regarding the internal and external storage. As I speak, both have been occupied by spotify according to App Info and My Files with nearly the same amount of space taken. I h...

Newbie

As the title implies, my Galaxy A5 (2017) has been having a storage problem regarding the internal and external storage. As I speak, both have been occupied by spotify according to App Info and My Fi...

Joe

Community Legend

1220 Views

2 replies

0 likes

  • 1220 Views
  • 2 replies
  • 0 likes

Spotify Android App not starting: black screen

Hi, Sorry to bother here but I couldn't find a way to contact Spotify itself (for now I'm paying for this ...). This morning, Spotify on my Galaxy S3 won't start: I can launch the app, but all I get is a black screen with the Spotify logo on it (I ca...

Music Fan

Hi,   Sorry to bother here but I couldn't find a way to contact Spotify itself (for now I'm paying for this ...).   This morning, Spotify on my Galaxy S3 won't start: I can launch t...

GFD

Music Fan

45365 Views

21 replies

3 likes

  • 45365 Views
  • 21 replies
  • 3 likes

Gear sport login

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

Newbie

Cant log in to my premium spotify. Going through this forum, have found no solutions, also no usefull input from spotify.

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Where can I find playlists I follow?

When I click on my profile pic and playlists I can't see the one I'm following, just my own. How can I see them?

Casual Listener

When I click on my profile pic and playlists I can't see the one I'm following, just my own. How can I see them?

NotUsingPremium

Newbie

19313 Views

3 replies

5 likes

  • 19313 Views
  • 3 replies
  • 5 likes

Offline Device Priority

So, I am not sure if I am the only one but I for one have been plagues with a problem where my mobile loses ALL the songs on it. Being a good user I went through the troubleshoot list:You've downloaded music to more than 3 devices. Don't use more dev...

Music Fan

So, I am not sure if I am the only one but I for one have been plagues with a problem where my mobile loses ALL the songs on it.   Being a good user I went through the troubleshoot list: You...

stubs

Music Fan

5146 Views

2 replies

1 likes

Android
Your Music
  • 5146 Views
  • 2 replies
  • 1 likes

Major battery drain on Android 8.1

Hi, Noticed a considerable battery drain on my android 8.1. (Nexus 6p). It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away from the end of my trial and don't want to pay for something that I can...

Newbie

Hi,   Noticed a considerable battery drain on my android 8.1. (Nexus 6p).   It takes around 2 hours to tank the battery (80%--> 20%). I have reset etc... to no avail. I'm 6 days away...

847 Views

0 replies

0 likes

  • 847 Views
  • 0 replies
  • 0 likes

Spotify app on android does not work with sonos speaker

When I select my sonos device from the Spotify app, the track skips immediately to the end and the same happens with all subsequent tracks in the playlist.I am running the android app from my Samsung phone and I have a premium spotify account. I have...

Visitor

When I select my sonos device from the Spotify app, the track skips immediately to the end and the same happens with all subsequent tracks in the playlist. I am running the android app from my Samsu...

alberto_madrid

Newbie

956 Views

2 replies

0 likes

  • 956 Views
  • 2 replies
  • 0 likes

Solved!! No equalizer working anymore

I have installed the latest Android JB 4.3 update on my Galaxy s4 I9505. Now neither the built in Android equalizer has an effect on the sound, nor any other 3rd party equalizer app. Spotify is just ignoring everything. And without eq it is impossibl...

Regular

I have installed the latest Android JB 4.3 update on my Galaxy s4 I9505. Now neither the built in Android equalizer has an effect on the sound, nor any other 3rd party equalizer app. Spotify is just ...

mrmetalhead

Casual Listener

37354 Views

42 replies

6 likes

  • 37354 Views
  • 42 replies
  • 6 likes

Can't log in to Spotify

About a week ago, many of my songs were grayed out. 3 days ago, Spotify logged out on it's own and I haven't been able to log back in. I can log in from chrome on my Galaxy S8, but cannot from the app. I've updated the app, uninstalled it, reinstalle...

Newbie

About a week ago, many of my songs were grayed out. 3 days ago, Spotify logged out on it's own and I haven't been able to log back in. I can log in from chrome on my Galaxy S8, but cannot from the ap...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Controls Disappear on Lock Screen After Pause

Samsung Galaxy S8 running Nougat (7.0).The Spotify controls disappear from my lock screen if I pause the track I'm listening to. I have power saving turned off for Spotify, notifications on for Spotify, and notifications on for my lock screen.What gi...

Newbie

Samsung Galaxy S8 running Nougat (7.0). The Spotify controls disappear from my lock screen if I pause the track I'm listening to. I have power saving turned off for Spotify, notifications on for Spo...

mkstvns

Music Fan

13094 Views

3 replies

1 likes

Android
controls
disappear
nougat
  • 13094 Views
  • 3 replies
  • 1 likes