Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly. It sometimes seems to work when the phone is first connected, but once the second track queues up it goes away. Any ideas?
When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly. It sometimes seems to work when the phone is first connected, but once the second t...
Newbie
670 Views
1 replies
2 likes
Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to play so whats going on?
Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to...
Casual Listener
535 Views
2 replies
0 likes
From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify. Within the Mac the playlist plays flawlessly. But through my Android Spotify app, only that non-local song is available and playable. T...
From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify. Within the Mac the playlist plays flawlessly. But through my Android Spotif...
Community Legend
283 Views
1 replies
0 likes
When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on the screen to then change songs. Missing the butto...
When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on...
335 Views
0 replies
0 likes
I'm trying Spotify for the first time on the 30-day trial. Liking it so far. I'm having an issue with recommendations.After wandering around in the Android app, I noticed that I could navigate to Your Library/Playlists/My playlist name/ and scroll al...
I'm trying Spotify for the first time on the 30-day trial. Liking it so far. I'm having an issue with recommendations. After wandering around in the Android app, I noticed that I could navigate to Y...
Casual Listener
12291 Views
2 replies
6 likes
I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option for moving them to a SD Card. Why? Is it because of ...
I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option f...
Newbie
418 Views
2 replies
0 likes
Hi Everyone i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by Android) so i have to re-open it to have the control buttons ...
Hi Everyone i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by A...
Newbie
746 Views
2 replies
1 likes
Hi Everyone I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop to work and when i get into the app again, it crashes, i trie...
Hi Everyone I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop t...
241 Views
0 replies
0 likes
Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on my Spotify app & reinstalled it. Since doing so Ive no...
Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on...
305 Views
0 replies
0 likes
Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality." They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found on Napster. Am I the only one with this problem? Why am I pay...
Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality." They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found o...
Roadie
870 Views
1 replies
0 likes
I'm running Spotify on Windows and listening through my Android phone via Spotify Connect. They'll stay connected for hours if I don't mess with anything and just let stuff play. But if I answer the phone or switch to a different playlist on the Wind...
I'm running Spotify on Windows and listening through my Android phone via Spotify Connect. They'll stay connected for hours if I don't mess with anything and just let stuff play. &n...
1154 Views
0 replies
9 likes
That's simple: after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android. I have installed the application repeatedly and the problem persists.
That's simple: after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android. I have installed the application rep...
273 Views
0 replies
0 likes
Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal. Ja desinstalei, reinstalei tanto o Spotify quanto os jogos, ja deixei no mudo, já verifiquei a memoria, ja ...
Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal. Ja desinstalei, reinstalei tanto o Spotify quanto ...
1285 Views
0 replies
0 likes
For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in the morning, 'Downloading 1 out of 262 (0%complete)' ...
For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in th...
Newbie
1285 Views
2 replies
0 likes
Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica. No llego a tener mas de 2300 canciones y solo teni...
Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica....
Newbie
950 Views
1 replies
1 likes
This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to download would be mine, and not that of a buggy app...
This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to ...
Casual Listener
284 Views
1 replies
0 likes
Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo o ram ele ainda fica aparecendo aquele widget lá em...
Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo ...
696 Views
0 replies
0 likes
I have premium and i have downloaded songs on my phone.Anyway Spotify doesn't play downloaded song without internet connection
I have premium and i have downloaded songs on my phone. Anyway Spotify doesn't play downloaded song without internet connection
239 Views
0 replies
0 likes
Hi,is there a way to jump to the currently playing track in the playlist?It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along)And yes, I know that I can filter my playlist and find the track...
Hi, is there a way to jump to the currently playing track in the playlist? It is quite a standard feature (either jump to the position in the playlist or to have the playlist scroll along) And y...
489 Views
0 replies
1 likes
Instale una memoria nueva para traspasar mis datos ahi, y me salio un me saje que te mi tarjeta micro tenia problemas con los permisos, por ende no se pudo hacer trantransferencia de datos de la memoria interna a la micro sd ayuda por favor! untentei...
Instale una memoria nueva para traspasar mis datos ahi, y me salio un me saje que te mi tarjeta micro tenia problemas con los permisos, por ende no se pudo hacer trantransferencia de datos de la memo...
Casual Listener
324 Views
1 replies
0 likes
