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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Can No Longer Download Songs

I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the download using celluar setting and turn it on again...

Newbie

I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the ...

259 Views

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Spotify is dowloading without wifi.

Here are 2 screenshots. It happens randomly.

Newbie

Here are 2 screenshots. It happens randomly.

Joe

Community Legend

543 Views

2 replies

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do you have any good lists

any suggestions

Newbie

any suggestions

jmdesin892

Roadie

228 Views

1 replies

0 likes

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Android Auto Album Art

When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly. It sometimes seems to work when the phone is first connected, but once the second track queues up it goes away. Any ideas?

Visitor

When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly.  It sometimes seems to work when the phone is first connected, but once the second t...

AKoenig

Newbie

671 Views

1 replies

2 likes

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Solved!! Problem with download songs

Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to play so whats going on?

Casual Listener

Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to...

Villaleblanc

Casual Listener

535 Views

2 replies

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Mp3s added from Mac Not Available on Android

From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify. Within the Mac the playlist plays flawlessly. But through my Android Spotify app, only that non-local song is available and playable. T...

Newbie

From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify.   Within the Mac the playlist plays flawlessly. But through my Android Spotif...

Joe

Community Legend

283 Views

1 replies

0 likes

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Media Controls

When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on the screen to then change songs. Missing the butto...

Newbie

When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on...

335 Views

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playlist recommendations not changing

I'm trying Spotify for the first time on the 30-day trial. Liking it so far. I'm having an issue with recommendations.After wandering around in the Android app, I noticed that I could navigate to Your Library/Playlists/My playlist name/ and scroll al...

Casual Listener

I'm trying Spotify for the first time on the 30-day trial. Liking it so far. I'm having an issue with recommendations. After wandering around in the Android app, I noticed that I could navigate to Y...

Kaaltet

Casual Listener

12293 Views

2 replies

6 likes

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No longer available to download songs in my SD Card

I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option for moving them to a SD Card. Why? Is it because of ...

Casual Listener

I´ve just opened the app and I realized all my downloaded songs had been deleted. I downloaded them again and all the music was being storaged in my device memory. Now I realized there is no option f...

idem2lyon

Newbie

418 Views

2 replies

0 likes

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App closes while playing on another device

Hi Everyone i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by Android) so i have to re-open it to have the control buttons ...

Newbie

Hi Everyone   i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by A...

Toby-Wan

Newbie

748 Views

2 replies

1 likes

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Notification Bar and Lock Screen Buttons Don't Work and Crashes

Hi Everyone I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop to work and when i get into the app again, it crashes, i trie...

Newbie

Hi Everyone   I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop t...

241 Views

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Every Saved Playlist Personalised & Spotify Playlists Have Songs Not Playing Back Suddenly

Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on my Spotify app & reinstalled it. Since doing so Ive no...

Roadie

Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on...

305 Views

0 replies

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Extreme quality is not.

Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality." They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found on Napster. Am I the only one with this problem? Why am I pay...

Casual Listener

Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality."   They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found o...

jmdesin892

Roadie

871 Views

1 replies

0 likes

quality
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Spotify Connect disconnects constantly

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect. They'll stay connected for hours if I don't mess with anything and just let stuff play. But if I answer the phone or switch to a different playlist on the Wind...

Regular

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect.  They'll stay connected for hours if I don't mess with anything and just let stuff play.  &n...

1154 Views

0 replies

9 likes

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Spotify insta-crash

That's simple: after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android. I have installed the application repeatedly and the problem persists.

Newbie

That's simple:  after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android.   I have installed the application rep...

273 Views

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Spotify desligando sozinho quando jogo clash royale

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal. Ja desinstalei, reinstalei tanto o Spotify quanto os jogos, ja deixei no mudo, já verifiquei a memoria, ja ...

Newbie

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal.  Ja desinstalei, reinstalei tanto o Spotify quanto ...

1285 Views

0 replies

0 likes

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'Waiting to Download' - Playlists stopped downloading - ONEPLUS3T

For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in the morning, 'Downloading 1 out of 262 (0%complete)' ...

Casual Listener

For the last couple of days, I've been unable to download Playlists, over WIFI, to my ONEPLUS3T and just get the message 'Waiting to Download'. I left the 'download' running over night and saw, in th...

Nah294

Newbie

1285 Views

2 replies

0 likes

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[Desktop][Your Music] Ability to make "Your Music" available offline on desktop client

Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica. No llego a tener mas de 2300 canciones y solo teni...

Newbie

Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica....

Moncoolse

Newbie

950 Views

1 replies

1 likes

Android 7.1
Download error
Erased playlists
Help Spotify!
motorola
Playlists
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Deletes and re-downloads entire library

This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to download would be mine, and not that of a buggy app...

Casual Listener

This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to ...

kusuri

Casual Listener

284 Views

1 replies

0 likes

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WIDGET NÃO SOME

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo o ram ele ainda fica aparecendo aquele widget lá em...

Newbie

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo ...

697 Views

0 replies

0 likes

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