Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203025 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203025 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547975 Views

78 replies

3 likes

  • 547975 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455697 Views

571 replies

38 likes

Account
Free
  • 455697 Views
  • 571 replies
  • 38 likes

I can't get back to online mode

I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only one with this issue, any help?

Newbie

I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only o...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Android Volume / Equalizer Issues

Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equalizer that was in iOS is different and uses the sto...

Newbie

Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equa...

445 Views

0 replies

1 likes

  • 445 Views
  • 0 replies
  • 1 likes

.

.

Visitor

.

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Play/Pause cannot control from Bluetooth earphone.

I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution.This phenomenon occurs on all Bluetooth earphones and n...

Newbie

I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution. Th...

Joe

Community Legend

658 Views

1 replies

1 likes

  • 658 Views
  • 1 replies
  • 1 likes

Unable to download

I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though. Any ideas on how I can fix this?

Newbie

I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though.   Any ideas on how I can fix th...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Im getting ads in different languages

I've looked and tried the solutions that have already been posted but it's still playing in different languages.

Newbie

I've looked and tried the solutions that have already been posted but it's still playing in different languages.

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

One Plus 3 volume control

Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?

Newbie

Hi!   It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that? 

Wesleyspotify

Newbie

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

All saved albums have gone

Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! The only reason I pay for premium is to listen offl...

Newbie

Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! ...

491 Views

0 replies

1 likes

  • 491 Views
  • 0 replies
  • 1 likes

[BUG ?] IOS - Don't sync/download ALL playlisted local files (on OSX)

Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. They are present in the OSX app and I can play the songs.But nothing on...

Regular

Hello,   I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. ...

jha

Regular

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
  • 0 likes

music stop after two songs

I can only play 2 songs in a row, my premium account stop the music.

Newbie

I can only play 2 songs in a row, my premium account stop the music.

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Can't download music on Premium

I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi. It's happened twice that most of my music gets "undownloaded," which is really frustrating, but a few days ago all of my music suddenly undownloaded. ...

Newbie

I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi.    It's happened twice that most of my music gets "undownloaded," which is really frust...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Superuser Contribution Baixo minhas musicas mas elas somem

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que fazer?

Casual Listener

Como não tenho uma conexão estável em casa, baixo minhas músicas para poder ouvi-las offline, mas elas sempre somem sendo que o cache continuam lá, o aplicativo simplesmente não reconhece-las, o que ...

lrosalen

Newbie

819 Views

2 replies

0 likes

  • 819 Views
  • 2 replies
  • 0 likes

App se cierra sola

Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme? Gracias

Newbie

Hola! Tengo un huawei p8 Lite y la app de Spotify se cierra constantemente. Alguien puede ayudarme?   Gracias

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Abo kündigen funktioniert nicht

Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon schlau gelesen habe wie man es kündigt habe ich es ve...

Newbie

Hey, ich habe mir heute die Spotify App auf meinem Android Handy herunter geladen und ausersehen eine konstenloses 7tagige Abo gemacht naja ausersehen auf den Ok Knopf gedrückt. Als ich mich schon sc...

kimmuehlhause

Newbie

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

Spotify on Kindle

every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and accessing the Spotify App again and using Search to ret...

Visitor

every time an ad for Spotify Premium Free Trial is over , Spotify freezes completely and i am unable to listen to more songs without turning off my Kindle device and then turning it on again and...

Kpopplatypus

Newbie

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

Sonos players wont connect android app sgs8

Hi, Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify. Once connected via pc i can use my android app for controlling the speakers. Please fix the android app spotify sonos connecting optio...

Newbie

Hi,   Since a recent version of spotify it wont connect to my sonos speakers in the app. It does work via pc spotify.  Once connected via pc i can use my android app for controlling the s...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Premium hesaba gecemiyorum

Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.

Newbie

Premium hesap icin odeme yaptim ama free hesap olarak gorunuyorum. Hesabimdan para cekilmis gorunuyor.

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Superuser Contribution No descarga mi musica

Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De nada sirve que este en modo Offline o online por que ...

Visitor

Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De na...

anallo

Newbie

15632 Views

2 replies

0 likes

  • 15632 Views
  • 2 replies
  • 0 likes

Cant play Spotify directly on Sonos

Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help? When I press on the device I would like to play from, nothing happends Best regards Anders

Newbie

Hi, I cant anymore play Spotify on Sonos direct from Spotify app, can anyone help?   When I press on the device I would like to play from, nothing happends   Best regards Anders

548 Views

0 replies

2 likes

  • 548 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Download over cellular data DOES NOT WORK

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...

Regular

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THR NTH TIME NOW! I've also tried doing a...

PS27

Newbie

867 Views

2 replies

0 likes

  • 867 Views
  • 2 replies
  • 0 likes