Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111633 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
224654 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
582024 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478998 Views
577 replies
40 likes
Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the problem temporarily, but it ALWAYS returns. Is this a kno...
Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the proble...
Casual Listener
11591 Views
14 replies
2 likes
Hallo Zusammen, ich habe zu meinem Problem noch keinen weiteren Thread gefunden daher ein neuen. Ich nutze Android 8.0 auf meinem One Plus 3T.Wenn ich in einer bestimmten Playlist (260 Songs) die Zufallswiedergabe einschalte startet diese immer beim ...
Hallo Zusammen, ich habe zu meinem Problem noch keinen weiteren Thread gefunden daher ein neuen. Ich nutze Android 8.0 auf meinem One Plus 3T. Wenn ich in einer bestimmten Playlist (...
2693 Views
0 replies
3 likes
Hi, im on Android 7.1.2 on my OnePlus 2 and sometimes whether the music is download or streamed, an annoying cracking sound occurs every 5-10 seconds.This seems to be temporary fixed when i reboot my device but after 10 minute's it's back. I have no ...
Hi, im on Android 7.1.2 on my OnePlus 2 and sometimes whether the music is download or streamed, an annoying cracking sound occurs every 5-10 seconds. This seems to be temporary fixed when i reboot ...
664 Views
0 replies
0 likes
Is Spotify testing new look or something? I created new account today and was welcomed to new look, I kinda like it but there are certain features that aren't there like Shuffle mode in Player, No option of Song/Artist/Playlist radio in menu, There's...
Is Spotify testing new look or something? I created new account today and was welcomed to new look, I kinda like it but there are certain features that aren't there like Shuffle mode in Player, No op...
801 Views
0 replies
0 likes
I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums.This led me to wonder what it means to "download" an album? ...
I'm trying to free up space. I went through my albums and "un-saved" many albums that I no longer wanted. To my surprise, this freed up space and I was able to download several other albums. This ...
Regular
20970 Views
7 replies
1 likes
I created a playlist on the desktop app, and once I was done, I could see the playlist on the desktop app, but when I select it, it gives me an error message. When I try to select it on my S7 Edge, the playlist name doesn't even show up, it shows up ...
I created a playlist on the desktop app, and once I was done, I could see the playlist on the desktop app, but when I select it, it gives me an error message. When I try to select it on my S7 E...
Community Legend
441 Views
1 replies
0 likes
Same thing is happening for a couple of weeks now on my Spotify app (premium account), after I've switched to a new Anroid phone (Huawei) - before that no problems at all: Spotify just stops playing mid-song and the app symbol disappears from the sta...
Same thing is happening for a couple of weeks now on my Spotify app (premium account), after I've switched to a new Anroid phone (Huawei) - before that no problems at all: Spotify just stops playing ...
524 Views
0 replies
0 likes
Spotify connect doesn't work with Sonos anymore since upgrading to spotify family. I can see all devices it just won't connect to any Sonos ones. I've uninstalled and reinstalled Spotify and Sonos. Reset router. Reset devices. Unlinked spotify to son...
Spotify connect doesn't work with Sonos anymore since upgrading to spotify family. I can see all devices it just won't connect to any Sonos ones. I've uninstalled and reinstalled Spotify and Sonos. R...
Newbie
829 Views
2 replies
1 likes
When i select my playlist it plays a random song i don't know and have never heard of but won't play any songs on my list.
When i select my playlist it plays a random song i don't know and have never heard of but won't play any songs on my list.
469 Views
0 replies
0 likes
So one of the best features of Spotify for me was the queue, I used to be able to shuffle and then select indivdidual songs, press "Add to Queue" and then all the songs I selected would then play next. Starting last week suddenly that feature is glic...
So one of the best features of Spotify for me was the queue, I used to be able to shuffle and then select indivdidual songs, press "Add to Queue" and then all the songs I selected would then play nex...
Casual Listener
2878 Views
8 replies
5 likes
Why am I forced to click on fb add or shut down Spotify. Is this a scam at work or what. It better not be on purpose .
Why am I forced to click on fb add or shut down Spotify. Is this a scam at work or what. It better not be on purpose .
936 Views
0 replies
0 likes
I am not a premium member. On my phone (HTC One M8), when I choose "Shuffle Play," the app asks whether I would like to Get Premium. If I choose Later, the "Premium" window closes, but no music plays. I have no way at the moment to listen to music wi...
I am not a premium member. On my phone (HTC One M8), when I choose "Shuffle Play," the app asks whether I would like to Get Premium. If I choose Later, the "Premium" window closes, but no music ...
Newbie
9485 Views
8 replies
1 likes
First time Spotify user here. Trying to download an album for offline use. I am on a WiFi connection. Plenty of bandwidth (60mb/s). I have tried on two differnt wifi networks now. 40+ gigabytes free on my phone. Song says to "go to settings to downlo...
First time Spotify user here. Trying to download an album for offline use. I am on a WiFi connection. Plenty of bandwidth (60mb/s). I have tried on two differnt wifi networks now. 40+ gigabytes free ...
419 Views
0 replies
0 likes
I never had a problem with the payment on my spotify account, but EVERY month all the songs that are available offline get excluded. Every single month, i don't have a payment problem, and i have plenty of free space on my cellphone, and i only use o...
I never had a problem with the payment on my spotify account, but EVERY month all the songs that are available offline get excluded. Every single month, i don't have a payment problem, and i have ple...
408 Views
0 replies
0 likes
Hey all. Idont know what happend. But suddanly i cant connect from my Spotify app to my sonos devices. I can see them but when i tab them nothing happends.I have talked with Sonos support but nothing helps. We have tryed1: Restart all devices2: Reins...
Hey all. Idont know what happend. But suddanly i cant connect from my Spotify app to my sonos devices. I can see them but when i tab them nothing happends. I have talked with Sonos...
Newbie
881 Views
1 replies
0 likes
Hi all,I have just installed Spotify on my Amazon fire and although I'm a premium member its not letting me download any music .I already have the same music downloaded on my mobile,please help . thanks..Scott.
Hi all,I have just installed Spotify on my Amazon fire and although I'm a premium member its not letting me download any music .I already have the same music downloaded on my mobile,please help . tha...
375 Views
0 replies
0 likes
Hi, Many of the beats that i'm seeking for aren't there because they have been released on mixtapes. Why Spotify don't put mixtapes on their network? Artists can get revenu from it even if at the start it's free stuff and users can make real playlist...
Hi, Many of the beats that i'm seeking for aren't there because they have been released on mixtapes. Why Spotify don't put mixtapes on their network? Artists can get revenu from it even if a...
Newbie
9739 Views
3 replies
0 likes
When I select an album, I am wanting to download the album to be able to listen to it off line later. However, the download option does not appear so there is nothing to turn on? Any ideas?
When I select an album, I am wanting to download the album to be able to listen to it off line later. However, the download option does not appear so there is nothing to turn on? Any ideas?
338 Views
0 replies
0 likes
look, it's the fourth time I'm this month that I have to download all my playlists and offline music again, because the just get deleted. If I try to listen to a music that was already downloaded it uses all my internet just like I'd be streaming it....
look, it's the fourth time I'm this month that I have to download all my playlists and offline music again, because the just get deleted. If I try to listen to a music that was already downloaded it ...
Not applicable
5353 Views
8 replies
0 likes
Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store. After udating Gear s3 to latest Tizen 3.0 update volume adjust menu in spotify no longer works, when pressing the volume icon i...
Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store. After udating Gear s3 to latest Tizen 3.0 update volume adjust menu...
Casual Listener
9034 Views
7 replies
4 likes
