Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi, I want to know why Spotify app for Android (I don't know if the same problem is happening on iOS) is storing a huge amount of data on internal storage without downloading songs. Every time I run the app and play an album or playlists, I can see how the app data size is increasing as if songs were downloading. I've been dealing with this problem since two weeks, I thought it'd fix it but nothing is happen until now. Please does anybody have the same issue or help me?
It caches music to save bandwidth as explained here.
The cache is iincluded in the app data for spotify.
I'm having the same problem. 2,18 GB of app data (no downloaded albums or music), less than 2 MB of cache.
I need a solution for this! I can't use my phone properly due to lack of available space used up by Spotify app.
Use the option in spotify's settings to store the cache on an external SD card.
I cannot find the the option to save data on external drive.
All the references to how to change that in any of the posts i have read are not correct. I assume Spotify has changed it for some reason. Nice one Spotify. 😞
@Joe wrote:Use the option in spotify's settings to store the cache on an external SD card.
My cache data takes almost 8gb. It will keep growing until sd card memory runs out?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…