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Local files unavailable on phone

Local files unavailable on phone

Hi,

 

I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find.

 

Yesterday my finger unfortunately slipped on my screen and unchecked the offline button on one of my playlist which had a lot of local files.

Right away I got on the same wifi as my computer and started downloading it again. The issue is the local files did not download again and the playlist just stays on the "waiting to download" mode (even if the offline is checked and the phone is connected to the wifi).

 

Here is what I noticed and might have something to do with it: local files on my computer are playable (both in grey and white. http://i.imgur.com/qvXSs3X.png ), whereas on my phone all local files have become grey and are unplayable ( http://i.imgur.com/OGxAhUF.png ). In this example "Ladies - AceMo" can be played on my computer, launched from my phone to be played on my computer, but not played on my phone.

 

I have tried switching off and starting again both my computer (Asus Zen book, Win 10) and my phone (OPO, android 5.1.1), and I have downloaded the latest version of spority on my phone, but the issue remains. I thought about uninstalling and downloading again spotify on my phone but I am not sure it has anything to do with it. I do not even remember having local files in grey on my computer before that.

 

So yeah, looking for any kind of help.

Thank you.

 

icide

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