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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375908 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7543 Views

0 replies

7 likes

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iTunes playlists there but songs won't play

I installed Spotify Mac on my desktop last night and imported my playlists from iTunes. The playlists and contents show up on my LG V10 Sportify app but the songs won't play. Does Spotify act like Google Music and upload the songs to their servers be...

Newbie

I installed Spotify Mac on my desktop last night and imported my playlists from iTunes. The playlists and contents show up on my LG V10 Sportify app but the songs won't play.   Does Spotify ac...

1070 Views

0 replies

3 likes

  • 1070 Views
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Spotify Mobile crossfades without selecting option

Hello! For the past week or so (it may have been since I upgraded my app) my Spotify Mobile on my Android phone has been crossfading between songs. I double-checked my settings and the setting for crossfading is still set as 'off' so I don't know why...

Newbie

Hello! For the past week or so (it may have been since I upgraded my app) my Spotify Mobile on my Android phone has been crossfading between songs. I double-checked my settings and the setting for cr...

566 Views

0 replies

0 likes

Android
Crossfade
Mobile
Troubleshooting
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Solved!! Android: App starts itself and beginns playing music

Got following problem with the Android app: Mobile is lying on the table - no one is touching it, no apps are running actively. Then it suddenly starts playing the last song I was listening to in spotify. If you unlock the display you can see the spo...

Casual Listener

Got following problem with the Android app:   Mobile is lying on the table - no one is touching it, no apps are running actively. Then it suddenly starts playing the last song I was listenin...

mrstephenflynn

Newbie

39238 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Playing songs from different playlist

I have about 5 playlist now I want to play all 5 at the same time like adding them to a queue

Newbie

I have about 5 playlist now I want to play all 5 at the same time like adding them to a queue

252 Views

0 replies

0 likes

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Spotify wont open.

It keeps saying to check my phone storage because there isn't enought spaxe but I have 2.5 Gigs free.

Casual Listener

It keeps saying to check my phone storage because there isn't enought spaxe but I have 2.5 Gigs free.

MrSassyBritches

Casual Listener

413 Views

2 replies

0 likes

  • 413 Views
  • 2 replies
  • 0 likes

Spotify works with wi/fi,but won-t connect when using mobile data

My phone is a Galaxy prime, with 3g (h+) mobile data, and i have been using spotify for a couple of months now with no issue. Since last week however, spotify will not connect, saying that there is no internet connection available, UNLESS i'm using w...

Newbie

My phone is a Galaxy prime, with 3g (h+) mobile data, and i have been using spotify for a couple of months now with no issue.    Since last week however, spotify will not connect, saying ...

Spampunk

Newbie

701 Views

1 replies

0 likes

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NO SOUND when I try to use my app

I use the Spotify Premium app on my Android and it will work for one some but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I have to pause it and hit play again, which causes th...

Casual Listener

I use the Spotify Premium app on my Android and it will work for one some but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I h...

Juan

Spotify Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
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Local Files Not Downloading

Ive put some local file into my playlist on my computer and they aren't downloading onto my phone (Droid Turbo)It used to work just fine, and one day stopped working.Any tips or help for this?

Casual Listener

Ive put some local file into my playlist on my computer and they aren't downloading onto my phone (Droid Turbo) It used to work just fine, and one day stopped working. Any tips or help for this?

356 Views

0 replies

0 likes

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Bad Shuffling

Hi,Just an observation about shuffling mode on Android app, it’s always the same songs which are played, always, even in a long playlist always the same tracks and it’s not the case on windows application where shuffling mode is ok. It’s a problem fo...

Newbie

Hi, Just an observation about shuffling mode on Android app, it’s always the same songs which are played, always, even in a long playlist always the same tracks and it’s not the case on windows appl...

Juan

Spotify Legend

660 Views

1 replies

0 likes

Bad Shuffling
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Solved!! Weird silent playback issue

I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting. If I skip ahead to the next song or pause and continue, it plays as normal, but ...

Casual Listener

I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting.  If I skip ahead to the ...

Sjb1781

Newbie

1305 Views

5 replies

1 likes

Android App
silent playback
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  • 5 replies
  • 1 likes

Equalizer not working

So the built-in equalizer in the spotify app has never worked on my Note 5. I've always updated spotify as well. Wondering if anyone else has been having the same problem and if there are any solutions to this. I've already tried reinstalling the app...

Casual Listener

So the built-in equalizer in the spotify app has never worked on my Note 5.  I've always updated spotify as well.  Wondering if anyone else has been having the same problem and if there are...

434 Views

0 replies

0 likes

  • 434 Views
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Local files unavailable on phone

Hi, I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find. Yesterday my finger unfortunately slipped on my screen and unchecked the offline button on one of my playlist which had a lot of...

Newbie

Hi,   I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find.   Yesterday my finger unfortunately slipped on my screen...

473 Views

0 replies

0 likes

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Ford Sync, Spotify and Samsung S6

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved.2014-2015 Ford Fiesta.Anyone know of anything to help?

Newbie

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved. 2014-2015 Ford Fiesta. Anyon...

388 Views

0 replies

0 likes

Ford SYNC
Samsung S6
Spotify
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Solved!! No sound while songs are playing (samsung tablet SMT110)

Hi, I'm using spotify on a samsung tablet (SMT110) for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few songs (3/4). It looks like the sound isn't working anymore after pl...

Casual Listener

  Hi, I'm using spotify on a samsung tablet (SMT110)  for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few so...

Bittencourt

Spotify Star

1367 Views

3 replies

0 likes

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Local Files Android

Hi I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I try and download this and make it offline on my Android mobile, I...

Visitor

Hi   I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I ...

233 Views

0 replies

0 likes

  • 233 Views
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Spofity crash with Android System impact

Hy everyone. I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlist offline and waited till the download complete. After some ...

Casual Listener

Hy everyone.   I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlis...

227 Views

0 replies

0 likes

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Freezing songs/phone

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day.I'll jump in my car, plug in the aux and fire up Spotify. Pick a song from my starred playlist (this also happens to an...

Newbie

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day. I'll jump in my car, plug in the aux and fire up Spotify. Pick a...

239 Views

0 replies

0 likes

  • 239 Views
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Problemas con Spotify offline

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no puedo escuchar música. Y aparte cuando vuelvo a mi ca...

Newbie

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no pu...

232 Views

0 replies

0 likes

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songs skip continuously

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial and going to cancel .Searched all forums. Help!

Newbie

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial ...

Rickregs79

Newbie

350 Views

1 replies

0 likes

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Cant Play Songs On-Demand on Kindle Fire Tablets

Brief description of the issue: Unable to select which song I would like to play.Steps to reproduce the issue:Cleared CacheRebootedCleared DataRebootedReinstalled SpotifyRebootedWhat steps you’ve tried already:Your device and operating system: Kindle...

Newbie

Brief description of the issue: Unable to select which song I would like to play. Steps to reproduce the issue: Cleared Cache Rebooted Cleared Data Rebooted Reinstalled Spotify Rebooted Wha...

261 Views

0 replies

0 likes

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