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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201595 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201595 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545823 Views

78 replies

3 likes

  • 545823 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453552 Views

571 replies

38 likes

Account
Free
  • 453552 Views
  • 571 replies
  • 38 likes

Is it possible to change song on mobile from PC?

Hi all, I am currently using Spotify, connected to speakers, through my phone. However, it would be very handy if I could change songs using my desktop PC instead of walking all the way over to the phone to do so. Is it possible?

Casual Listener

Hi all,   I am currently using Spotify, connected to speakers, through my phone. However, it would be very handy if I could change songs using my desktop PC instead of walking all the way over...

Daniel

Community Legend

2389 Views

1 replies

0 likes

  • 2389 Views
  • 1 replies
  • 0 likes

Album Artwork not displaying on Galaxy s7 Edge Lockscreen

Hello spotify community, I have a quesiton regarding album artwork. Usually on an iphone when you play music the album artwork is displayed during lockscreen. I have the Galaxy s7 Edge and everytime I play my music I only get a widget instead of the ...

Newbie

Hello spotify community,   I have a quesiton regarding album artwork. Usually on an iphone when you play music the album artwork is displayed during lockscreen. I have the Galaxy s7 Edge and e...

Daniel

Community Legend

2011 Views

1 replies

2 likes

  • 2011 Views
  • 1 replies
  • 2 likes

Solved!! Can't find "shows"

I want to listen to podcasts but can't seem to find the "shows" button anywhere where the podcasts are supposed to be. I have the Spotify version 4.8.0.1004. My android version is 5. 0.1. I just updated Spotify so it should be the newest available ve...

Regular

I want to listen to podcasts but can't seem to find the "shows" button anywhere where the podcasts are supposed to be. I have the Spotify version 4.8.0.1004. My android version is 5. 0.1. I just upda...

oscar2107

Regular

4875 Views

11 replies

0 likes

Shows Podcast ubernoob
  • 4875 Views
  • 11 replies
  • 0 likes

Can't play my downloaded songs offline

Hello,I use Spotify premium.I downloaded a lot of songs to hear them offline.My downloaded play lists I can hear when I'm offline but not my songs.Do you have any suggestions why? I installed the app again and downloaded all the songs again but it di...

Newbie

Hello, I use Spotify premium. I downloaded a lot of songs to hear them offline. My downloaded play lists I can hear when I'm offline but not my songs. Do you have any suggestions why? I installed...

Daniel

Community Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Better Radio Options

I love Spotify, but I've been finding the radio section really lackluster. Whenever I search for an artist and follow their radio station, I end up with a bunch of unrelated artists I have no desire to hear. In addition, my station doesn't seem to be...

Newbie

I love Spotify, but I've been finding the radio section really lackluster. Whenever I search for an artist and follow their radio station, I end up with a bunch of unrelated artists I have no desire ...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

The music won't play continously.

I use Spotify Connect for Sonos and Bluseound via Android Phone.It would only for a few seconds then stop then after 30 seconds plays again then stop.Any solution for this problem.My Deezer account don't have this problem.Any solution for this? This ...

Newbie

        I use Spotify Connect for Sonos and Bluseound via Android Phone.It would only for a few seconds then stop then after 30 seconds plays again then stop.Any solution for t...

Daniel

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

everytime i log into spotify it keeps re-downloading my saved music please help!!!

hieverytime i seem 2 log in2 spotify from my phone it just automatically starts 2 re-download my already saved music that has already been downloaded ready 4 listening offline... anyone have any ideas about this? its really starting 2 piss me off!!! ...

Newbie

hi everytime i seem 2 log in2 spotify from my phone it just automatically starts 2 re-download my already saved music that has already been downloaded ready 4 listening offline... anyone have any id...

Daniel

Community Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

No audio.

So, when I first click play on my Android devices, LG G3, LG optimus G, or even my Samsung Galaxy tab8, the music starts to play. After the song ends, as it should, it automatically goes to the next song in the playlist. However for some reason the a...

Regular

So, when I first click play on my Android devices, LG G3, LG optimus G, or even my Samsung Galaxy tab8, the music starts to play. After the song ends, as it should, it automatically goes to the next ...

MrBizradley

Regular

845 Views

5 replies

0 likes

  • 845 Views
  • 5 replies
  • 0 likes

trouble hearing music

I have a galaxy s4 and when I listen to the playlist of songs in online normal mode , passes a certain time my cell phone screen goes blank and give a few minutes to play the songs . What do I do?? I have to change any settings of spotify or my phone...

Newbie

I have a galaxy s4 and when I listen to the playlist of songs in online normal mode , passes a certain time my cell phone screen goes blank and give a few minutes to play the songs . What do I do?? I...

Daniel

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Volume Lowering by Itself When Playing Through Phone Speakers

After the most recent update, whenever I try to play a song over my speakers max volume on my Moto X Pure Edition, the volume will gradually lower itself to a headphone level even though I didn't touch the volume controls. I do not have any kind of E...

Newbie

After the most recent update, whenever I try to play a song over my speakers max volume on my Moto X Pure Edition, the volume will gradually lower itself to a headphone level even though I didn't tou...

Daniel

Community Legend

2535 Views

2 replies

0 likes

  • 2535 Views
  • 2 replies
  • 0 likes

Radio stations not working

Hi, My radio stations are not working (I have tried multiple stations and different devices Samsung Galaxy S6 and Microsoft surface).I have tried clearing the cache data, deleting the app, reinstalling the app, logging in and out, everything short of...

Newbie

  Hi,   My radio stations are not working (I have tried multiple stations and different devices Samsung Galaxy S6 and Microsoft surface). I have tried clearing the cache data, deleting ...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Last.fm error

Hi, so this has been going on for quite a while and it's gone to the point where I'm kind of fed up. Whenever I open Spotify, I keep receiving a "last.fm error" where my "log in data" is wrong when I have not logged in in the first place. Of course I...

Casual Listener

Hi, so this has been going on for quite a while and it's gone to the point where I'm kind of fed up. Whenever I open Spotify, I keep receiving a "last.fm error" where my "log in data" is wrong when I...

Jordi

Community Legend

1756 Views

3 replies

0 likes

  • 1756 Views
  • 3 replies
  • 0 likes

Spotify crash with Network Stream Player DENON DNP 730AE

My Network Streamer Player DENON DNP 730AE Go crash when switching spotify other option of listening for example iOS airplay or Internet radio. To restart the network audio player must turn it off and disconnect the power. This problem is caused by i...

Visitor

My Network Streamer Player DENON DNP 730AE  Go crash when switching spotify other option of listening for example iOS airplay or Internet radio. To restart the network audio player must turn it ...

nspm

Casual Listener

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

Solved!! Can login with browser but not with android app

Out of the blue yesterday my spotify instantly logged me out and when i tried to log back in ,it said "it appears you are trying to login from a different country". Then i tried to login and play music with chrome(on pc,web player and actual app) and...

Casual Listener

Out of the blue yesterday my spotify instantly logged me out and when i tried to log back in ,it said "it appears you are trying to login from a different country".   Then i tried to login and...

cvancek

Casual Listener

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Very very bad Help center!

I think you are guess yourself perfect! next time create a base for customer service! We paying the money, not else! I can't find any customer service on your platform. The problem is your some albums are very bad and has errors! how to report them? ...

Newbie

I think you are guess yourself perfect! next time create a base for customer service! We paying the money, not else! I can't find any customer service on your platform.   The problem is your s...

navaira

Roadie

1142 Views

10 replies

0 likes

  • 1142 Views
  • 10 replies
  • 0 likes

How delete offline music`?

Hey! Downloaded 2 playlists on to my phone to use in offline mode, but how can i delete the songs again, so i have free disc space again? Thanks!

Newbie

Hey!   Downloaded 2 playlists on to my phone to use in offline mode, but how can i delete the songs again, so i have free disc space again?   Thanks!  

upther

Casual Listener

7528 Views

6 replies

0 likes

  • 7528 Views
  • 6 replies
  • 0 likes

Solved!! green rectangle by songs on playlist

i have an rca 7 voyager tablet. on my playlist sometimes a green rectangle appears by the songs and it moves the songs around. when this happens i can't move the song to a different playlist. my questions are what is this, how did i get it on there a...

Newbie

i have an rca 7 voyager tablet.  on my playlist sometimes a green rectangle appears by the songs and it moves the songs around. when this happens i can't move the song to a different playlist. &...

Daniel

Community Legend

1823 Views

1 replies

0 likes

  • 1823 Views
  • 1 replies
  • 0 likes

no volume control on spotify premium 4.70.878 on Cube GT65 android tablet ? can anyone help please

I have a Cube GT65 9.7 talk 3G and there is no volume cotrol anywhere - can anyone help please ? Spotify Premium version 4.70.878 - it is not where it used to be next to the track or at the bottom of the home screen etc

Newbie

I have a Cube GT65 9.7 talk 3G and there is no volume cotrol anywhere - can anyone help please ? Spotify Premium version 4.70.878 - it is not where it used to be next to the track or at the bottom of...

Daniel

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Remove Album Cover on Lockscreen

Hello, when Spotify is running the background on the lockscreen changes automatically to the album cover of the song. Sometimes it doesn't even change back to the system background when the app is closed. I don't like that feature. I want to see my b...

Newbie

Hello,   when Spotify is running the background on the lockscreen changes automatically to the album cover of the song. Sometimes it doesn't even change back to the system background when the ...

ThePiKid

Casual Listener

2160 Views

2 replies

0 likes

  • 2160 Views
  • 2 replies
  • 0 likes

Problem with deleting Albums

Hi,I recently upgraded to premium and downloaded a few albums on my phone to play them in offline mode.Now I deleted some albums but the memory on my phone has still the same size?I checked in app if I just removed the albums from the list but they d...

Casual Listener

Hi, I recently upgraded to premium and downloaded a few albums on my phone to play them in offline mode. Now I deleted some albums but the memory on my phone has still the same size? I checked in ...

Daniel

Community Legend

672 Views

4 replies

0 likes

  • 672 Views
  • 4 replies
  • 0 likes