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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194028 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194028 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535242 Views

78 replies

3 likes

  • 535242 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438433 Views

565 replies

37 likes

Account
Free
  • 438433 Views
  • 565 replies
  • 37 likes

Spotify Connect not working on Marantz NA8005

I have a Marantz NA8005 which was working fine with Spotify Connect feaw days ago. Spotify Connect on my laptop and android device finds the player but no connection is build up. Any proposal how to fix this problem?

Casual Listener

I have a Marantz NA8005 which was working fine with Spotify Connect feaw days ago. Spotify Connect on my laptop and android device finds the player but no connection is build up. Any propos...

hipti

Casual Listener

1102 Views

1 replies

0 likes

  • 1102 Views
  • 1 replies
  • 0 likes

No Starred Playlist

I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?

Newbie

I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?

Peasles

Newbie

1057 Views

2 replies

0 likes

Android
Free
starred playlist
  • 1057 Views
  • 2 replies
  • 0 likes

Music stops arbitrarily, have to go back into Spotify to get it rolling again

What is with this problem of music stopping on its own? I have premium service, but for the past few weeks songs simply stop. When I go back to Spotify, there's my song, as if I never started it. Sometimes this occurs every other song, sometimes 3 of...

Newbie

What is with this problem of music stopping on its own? I have premium service, but for the past few weeks songs simply stop. When I go back to Spotify, there's my song, as if I never started it. Som...

Bittencourt

Spotify Star

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Music sto while playing

Hi,I have problem with Spotify on my android 4.1.2. Huawei ascend g526. I using premium. I tried to reinstall Spotify, finally I restored the factory settings. Problem still exist. When music is playing, sometimes next song getting some kind of mute....

Newbie

Hi, I have problem with Spotify on my android 4.1.2. Huawei ascend g526. I using premium. I tried to reinstall Spotify, finally I restored the factory settings. Problem still exist. When music is pl...

Bittencourt

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Volume going up and down on Android

I'm having troubles listening spotify from my Samsung Galaxy J5. The volume keep going up and down by itself. I read it could be related to the equilizer, but I can't find a way to deactivate it (no option in the settings allows this).Does anyone had...

Visitor

I'm having troubles listening spotify from my Samsung Galaxy J5. The volume keep going up and down by itself. I read it could be related to the equilizer, but I can't find a way to deactivate it (no ...

450 Views

0 replies

0 likes

equalizer android volume
  • 450 Views
  • 0 replies
  • 0 likes

Offline playlists become disabled after a few hours offline

I have Spotify Premium installed on an old cell phone that has no data plan, only wifi. I download offline playlists from my home over wifi, then use the phone as a music player while skiing. However, I have noticed the following recurring behavior:3...

Music Fan

I have Spotify Premium installed on an old cell phone that has no data plan, only wifi.  I download offline playlists from my home over wifi, then use the phone as a music player while skiing. &...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Download Error Android 4.4

Hi, Im using spotify in my car headunit that runs android 4.4, it works perfectly, expect that about once a day I get a message that says: "Download error, To access your downloaded content, please go online now. This will allow us to confirm that yo...

Newbie

Hi,   Im using spotify in my car headunit that runs android 4.4, it works perfectly, expect that about once a day I get a message that says:   "Download error, To access your downloaded...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Using running mixes with beat matching over chromecast

How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is no such button?

Newbie

How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is n...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Upgrade Premium

I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing

Visitor

I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing

kbrooksc

Community Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

I cancelled my credit card but ...

But i can still use premium.I didnt pay for it.What should i do?

Newbie

But i can still use premium.I didnt pay for it.What should i do?

kbrooksc

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Artists songs are missing

I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to either remember the song title or go threw all their...

Newbie

I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to e...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

Local Files

~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is a cover! (it does'nt happens in the pc)!!! How can ...

Casual Listener

~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is ...

gabrielge5

Casual Listener

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
  • 0 likes

Problem med musiken

Jag kommer ej åt min musik. När jag trycker på appen kommer det vara fram grön ring som står o snurrar. Händer inget mer

Casual Listener

Jag kommer ej åt min musik. När jag trycker på appen kommer det vara fram grön ring som står o snurrar. Händer inget mer

Humpila

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in with username

I'm no longer able to log in via the app using my user name (I have no Facebook account, so that's not an option). I can log in with the same credentials to the web app (and they worked fine on this forum) but the app tells me I'm using a bad usernam...

Casual Listener

I'm no longer able to log in via the app using my user name (I have no Facebook account, so that's not an option). I can log in with the same credentials to the web app (and they worked fine on this ...

pictipig

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Ses takilma

Merhaba s6 edge cihazında müzik dinlerken anlık takılmalar yaşıyorum seste problemi nasıl çözebilirim

Newbie

Merhaba s6 edge cihazında müzik dinlerken anlık takılmalar yaşıyorum seste problemi nasıl çözebilirim

553 Views

0 replies

1 likes

  • 553 Views
  • 0 replies
  • 1 likes

Unable to Sync local files to Samsung S5

I am no longer able to sync my local files to my phone. Files that were synced are now unsynced. I have cleared the Spotify Cache. Redownloaded Spotify. Put the files an individual playlist and attempted to sync that.

Newbie

I am no longer able to sync my local files to my phone. Files that were synced are now unsynced. I have cleared the Spotify Cache. Redownloaded Spotify. Put the files an individual playlist and attem...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Corrupted song file: Tame Impala - Let it happen

It skips about half-way through and comes to a stop unless I fast forward past the bad part. This happpens on Android, Mac, Web Player, whatever. The rest of the bands' songs are ok.

Newbie

It skips about half-way through and comes to a stop unless I fast forward past the bad part.     This happpens on Android, Mac, Web Player, whatever.  The rest of the bands' son...

672 Views

0 replies

13 likes

  • 672 Views
  • 0 replies
  • 13 likes

Como cancelo mi suscripción premium?

Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?

Newbie

Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?

Taylor

Community Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

How do I cancel my spotify premium account switch back to free account?

I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to customers and help them when customers sent them a emai...

Newbie

I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to cust...

Taylor

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Playlist keeps stopping

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one track, sometimes five tracks, ten tracks etc. Ive tried...

Newbie

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one trac...

longelas

Casual Listener

694 Views

2 replies

0 likes

Playlist problem
  • 694 Views
  • 2 replies
  • 0 likes