Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387845 Views

545 replies

34 likes

Account
Free
  • 387845 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Solved!! No sound while songs are playing (samsung tablet SMT110)

Hi, I'm using spotify on a samsung tablet (SMT110) for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few songs (3/4). It looks like the sound isn't working anymore after pl...

Casual Listener

  Hi, I'm using spotify on a samsung tablet (SMT110)  for a while now with a premium account. It used to work perfectly but since a few weeks I'm having this problem after playing a few so...

Bittencourt

Spotify Star

1396 Views

3 replies

0 likes

  • 1396 Views
  • 3 replies
  • 0 likes

Local Files Android

Hi I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I try and download this and make it offline on my Android mobile, I...

Visitor

Hi   I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I ...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Spofity crash with Android System impact

Hy everyone. I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlist offline and waited till the download complete. After some ...

Casual Listener

Hy everyone.   I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlis...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Freezing songs/phone

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day.I'll jump in my car, plug in the aux and fire up Spotify. Pick a song from my starred playlist (this also happens to an...

Newbie

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day. I'll jump in my car, plug in the aux and fire up Spotify. Pick a...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Problemas con Spotify offline

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no puedo escuchar música. Y aparte cuando vuelvo a mi ca...

Newbie

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no pu...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

songs skip continuously

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial and going to cancel .Searched all forums. Help!

Newbie

I use map my fitness and solidify together on playlist I created .Songs play a few seconds and skip to the next. I have restarted .Reinstalled .Logged in and out .Very frustrated. Doing 90 day trial ...

Rickregs79

Newbie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Cant Play Songs On-Demand on Kindle Fire Tablets

Brief description of the issue: Unable to select which song I would like to play.Steps to reproduce the issue:Cleared CacheRebootedCleared DataRebootedReinstalled SpotifyRebootedWhat steps you’ve tried already:Your device and operating system: Kindle...

Newbie

Brief description of the issue: Unable to select which song I would like to play. Steps to reproduce the issue: Cleared Cache Rebooted Cleared Data Rebooted Reinstalled Spotify Rebooted Wha...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Solved!! Spottify will not open after marshmallow update - LG G4

So after the marshmallow update on my LG G4 I cannot get spottify to open. I hit the icon, the screen goes black for a split second and then right back to my home screen. Any suggestions short of wiping my phone, reinstalling and praying it works? Th...

Newbie

So after the marshmallow update on my LG G4 I cannot get spottify to open.  I hit the icon, the screen goes black for a split second and then right back to my home screen.  Any suggestions ...

woodandrew90

Roadie

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Get notifications on my phone when a playlist is updated?

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following. Is there any way to do this? Is it an existing feature?? Is there something similar I can do to get t...

Newbie

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following.   Is there any way to do this? Is it an exi...

214 Views

0 replies

0 likes

  • 214 Views
  • 0 replies
  • 0 likes

Keeps telling me to upgrade to Premium but am already Premium

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint account and Spotify is still a part of my services I p...

Gig Goer

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint acc...

355 Views

0 replies

1 likes

  • 355 Views
  • 0 replies
  • 1 likes

Songs not downloading to android device when connecting to WIFI

Trying to download songs to my android HTC 1. when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing happens. the songs do not download. Is there anyone that ca...

Casual Listener

Trying to download songs to my android HTC 1.  when i connect to my WIFI and set my settings to online mode, i recieve a message that says that songs "are waiting to download".....but nothing ha...

jmattox36

Casual Listener

446 Views

3 replies

0 likes

  • 446 Views
  • 3 replies
  • 0 likes

Error on listening online

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

Casual Listener

I have a good connection but i cant listen my playlist on my android phone and i can do that on mi ipad. The music is like not avaivable, i can only play them in aleatory. Please help!

banchero123

Casual Listener

471 Views

4 replies

0 likes

  • 471 Views
  • 4 replies
  • 0 likes

NO SOUND when I try to use my app

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I have to pause it and hit play again, which causes th...

Casual Listener

I use the Spotify Premium app on my Android and it will work for one song but when it goes to the next one, the time bar will show that the song is playing but no sound will be happening. So then I h...

Bittencourt

Spotify Star

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes

Spotify issues on Android

Hello Everyone!. For start, sorry for my English, Is a little hard for my to write so I going to do the best. My friend have a Samsung galaxy grand 2. The problem start when her Spotify change a song automatically to the next. This next song start wi...

Newbie

Hello Everyone!.   For start, sorry for my English, Is a little hard for my to write so I going to do the best.   My friend have a Samsung galaxy grand 2. The problem start when her &nb...

Bittencourt

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

App wont start, aften i did cancel My premium

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytimeAnd i cant delete All data from Spotify, i has 257mb of unwanted data stored on My SD card,All of this because...

Newbie

Aften i did cancel My prem My app startede acting weird on My Phone, Would skip All songs in My playlist and stop at the same song everytime And i cant delete All data from Spotify, i has 257mb of...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Spotify on Philips PUK7100 smart TV

Hello, I've bought a Philips PUK7100/12 smart tv.Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device.When will there an app? Kind regards, Jhov

Newbie

Hello,   I've bought a Philips PUK7100/12 smart tv. Unfortunately there is no Spotify app for this tv or any opportunity to play the spotify premium music on this device. When will there&nbs...

477 Views

0 replies

1 likes

  • 477 Views
  • 0 replies
  • 1 likes

Solved!! [PSA] Do not post in this forum if using the beta

All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. This board is only for those using the stable release version! Al...

Community Legend

All,   Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. Thi...

user-removed

Not applicable

4241 Views

13 replies

1 likes

Android
Beta
test
  • 4241 Views
  • 13 replies
  • 1 likes

Problem with account

I am premium, but my spotify appears as the free version. Help me please.

Newbie

I am premium, but my spotify appears as the free version. Help me please.

Daniel1213

Newbie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Android app wakes the phone screen while locked

Specs: Moto G 4g XT 1040, Android Lollipop 5.01.Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium.Latest update wakes my phone and bypasses the lock screen when playing "next s...

Casual Listener

Specs: Moto G 4g XT 1040, Android Lollipop 5.01. Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium. Latest update wakes m...

keijodputt

Casual Listener

4832 Views

4 replies

0 likes

  • 4832 Views
  • 4 replies
  • 0 likes

Solved!! No space to download

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???

Regular

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this pro...

Wikidink

Regular

4285 Views

7 replies

0 likes

space
  • 4285 Views
  • 7 replies
  • 0 likes