Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387877 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey guysFingers crossed for a solution.I have an android phone (on WiFi) connected to my HiFi.I run Spotify on it all the time so I can use connect from my phone when at home. Works great.But, if I'm running Stitcher on the android phone connected to...
Hey guys Fingers crossed for a solution. I have an android phone (on WiFi) connected to my HiFi. I run Spotify on it all the time so I can use connect from my phone when at home. Works great. B...
657 Views
0 replies
0 likes
Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. The problem:I cannot connect to my PS3 from my Sony X...
Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. &...
Casual Listener
465 Views
1 replies
0 likes
Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...
Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you...
Roadie
2526 Views
13 replies
0 likes
I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?
I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?
374 Views
0 replies
0 likes
So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...
So today I updated my LG G3 to Marshmallow. Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...
476 Views
0 replies
1 likes
Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...
Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...
262 Views
0 replies
0 likes
I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...
I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...
Casual Listener
348 Views
1 replies
0 likes
I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...
I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's sayi...
Newbie
36588 Views
81 replies
7 likes
Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their music. At first they could not find it until I linked it direc...
Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their mu...
774 Views
0 replies
0 likes
I've used Spotify on this same android phone for over a year now, and its been fine up until this point.I reset my phone to factory this week and now Spotify is malfunctioning. I have done this once before in the past and had no problems with Spotify...
I've used Spotify on this same android phone for over a year now, and its been fine up until this point. I reset my phone to factory this week and now Spotify is malfunctioning. I have done this o...
Casual Listener
751 Views
2 replies
1 likes
I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...
I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...
Community Legend
418 Views
1 replies
0 likes
Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...
Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...
Casual Listener
7227 Views
6 replies
0 likes
Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?
Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?
250 Views
0 replies
0 likes
Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...
Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...
Newbie
15946 Views
8 replies
0 likes
Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...
Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...
262 Views
0 replies
0 likes
I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so when viewing these from my phone, they are greyed ...
I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so...
Regular
1761 Views
13 replies
0 likes
I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I can even play and pause through the dash, but there i...
I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I ca...
Community Legend
529 Views
1 replies
0 likes
Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it shows me the massage," Galaxy S5 Neo - only Premium Users" (se...
Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it sh...
447 Views
0 replies
0 likes
Device: Oneplus TwoOperating System Version: Android 5.1.1 / OxygenOS 2.2.0Spotify Version: 4.7.0.878Description: When in lockscreen you can save and unsave songs. Saving songs works ('+' changes into a tick 'v') but unsaving a song (tick 'v' changin...
Device: Oneplus Two Operating System Version: Android 5.1.1 / OxygenOS 2.2.0 Spotify Version: 4.7.0.878 Description: When in lockscreen you can save and unsave songs. S...
227 Views
0 replies
0 likes
Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!
Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!
320 Views
0 replies
3 likes
