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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397308 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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Connecting phone to playstation - impossible?

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. The problem:I cannot connect to my PS3 from my Sony X...

Casual Listener

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. &...

JohnnyCashish

Casual Listener

471 Views

1 replies

0 likes

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Solved!! Spotiy premium and memory storage on android phone

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...

Regular

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify.    1. when you...

woodandrew90

Roadie

2618 Views

13 replies

0 likes

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i can log in

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

Newbie

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

376 Views

0 replies

0 likes

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Just another (bad) day as a premium Spotify customer

So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...

Roadie

So today I updated my LG G3 to Marshmallow.   Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...

489 Views

0 replies

1 likes

  • 489 Views
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Latest version takes a long time to load

Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...

Roadie

Hi,   on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...

269 Views

0 replies

0 likes

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Search failure seems to have poisoned search term

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...

Casual Listener

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...

minstrel

Casual Listener

359 Views

1 replies

0 likes

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Solved!! Spotify free on Kindle Fire HDX

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...

Regular

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track.  Unfortunately, it's sayi...

Stilgar345

Newbie

37166 Views

81 replies

7 likes

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  • 81 replies
  • 7 likes

Others can't add music to collaborative playlist

Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their music. At first they could not find it until I linked it direc...

Newbie

Hi   So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their mu...

782 Views

0 replies

0 likes

collaborative
country
mexico
US
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Sound stops after 1 song on playlists/radio

I've used Spotify on this same android phone for over a year now, and its been fine up until this point.I reset my phone to factory this week and now Spotify is malfunctioning. I have done this once before in the past and had no problems with Spotify...

Casual Listener

I've used Spotify on this same android phone for over a year now, and its been fine up until this point. I reset my phone to factory this week and now Spotify is malfunctioning. I have done this o...

JayeLee

Casual Listener

766 Views

2 replies

1 likes

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Can't find song

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...

Newbie

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...

Taylor

Community Legend

430 Views

1 replies

0 likes

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Solved!! play list stops when screen saver turns on

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...

Casual Listener

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...

cobol74

Casual Listener

7270 Views

6 replies

0 likes

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Music randomly stopping

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

Newbie

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

251 Views

0 replies

0 likes

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Solved!! Track is currently unavailable, ALL OF THEM!

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...

Casual Listener

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...

tonyforshage

Newbie

15992 Views

8 replies

0 likes

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Local Files artwork missing on Android version

Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...

Newbie

Hi,   I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...

267 Views

0 replies

0 likes

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Playing local files on android spotify app

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so when viewing these from my phone, they are greyed ...

Regular

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so...

froomepong

Regular

1816 Views

13 replies

0 likes

Local files for Spotify Mobile
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Spotify will not play in my car

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I can even play and pause through the dash, but there i...

Casual Listener

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I ca...

kbrooksc

Community Legend

542 Views

1 replies

0 likes

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Songs not playable on Samsung Galaxy S5 Neo

Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it shows me the massage," Galaxy S5 Neo - only Premium Users" (se...

Newbie

Hello everyone,   got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it sh...

451 Views

0 replies

0 likes

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issue: unsaving song from lockscreen doesn't work

Device: Oneplus TwoOperating System Version: Android 5.1.1 / OxygenOS 2.2.0Spotify Version: 4.7.0.878Description: When in lockscreen you can save and unsave songs. Saving songs works ('+' changes into a tick 'v') but unsaving a song (tick 'v' changin...

Visitor

Device:  Oneplus Two Operating System Version:  Android 5.1.1 / OxygenOS 2.2.0 Spotify Version:  4.7.0.878 Description:  When in lockscreen you can save and unsave songs. S...

236 Views

0 replies

0 likes

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volume fading during whole song

Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!

Newbie

Hi, the volume fades in and out during the entire song on my Samsung S6 edge+.  it is pretty annoying.  Any help?  Thanks!

332 Views

0 replies

3 likes

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Solved!! Spotify don't save offline Music at SD-Card

Hay,i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment. But it every time i download my playlists, it saves my music at my internal storage. I have a sdcard with 5,7GB free space. At ...

Casual Listener

Hay, i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment.   But it every time i download my playlists, it saves my music at m...

MaximH

Casual Listener

1001 Views

4 replies

0 likes

  • 1001 Views
  • 4 replies
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