Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114704 Views

26 replies

4 likes

  • 114704 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230559 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230559 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589746 Views

79 replies

3 likes

  • 589746 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484659 Views

580 replies

42 likes

Account
Free
  • 484659 Views
  • 580 replies
  • 42 likes

No Spotify after Z5 Android 6.0 upgrade Spotify 4.8.1004

Today I got "automatically" updated to Android 6.0 on Sony Xperia Z5 (Android 6.0 > Core ver. 3.10.84-perf-g19d6d92 Buildnr.32.1.A.1.163) and PROBLEM = Spotify (ver.4.8.1004) ) DOES NOT START and leaves system message "No Storage Area Found-Check the...

Regular

Today I got "automatically" updated to Android 6.0 on Sony Xperia Z5 (Android 6.0 > Core ver. 3.10.84-perf-g19d6d92 Buildnr.32.1.A.1.163) and PROBLEM = Spotify (ver.4.8.1004) ) DOES NOT START and ...

torkp

Regular

2464 Views

11 replies

0 likes

  • 2464 Views
  • 11 replies
  • 0 likes

All tracks greyed out

Hi, I recently redownloaded spotify on my android again and I went to listen to some music, I cannot access a single song, it only allows me to play songs if I use the shuffle play button but I cannot access any other songs on spotify? I got premium ...

Newbie

Hi,   I recently redownloaded spotify on my android again and I went to listen to some music, I cannot access a single song, it only allows me to play songs if I use the shuffle play button bu...

Daniel

Community Legend

3200 Views

2 replies

0 likes

  • 3200 Views
  • 2 replies
  • 0 likes

Music stop playing

Helo everyone, first of all im apologize if my redaction isn´t to clear. My problem is that when i use my spotify in my OPPO N1 and Blackberry Z10 the music stop playin after two songs and i have to enter spotify to put play again , it's really annoy...

Newbie

Helo everyone, first of all im apologize if my redaction isn´t to clear.   My problem is that when i use my spotify in my OPPO N1 and Blackberry Z10 the music stop playin after two songs and i...

LovesToDance

Regular

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes

Solved!! Please help.....

Hi all So I have installed Spotify on my tablet - been with the service for long time, I love it! Usually premium but on free at the moment.... BUT.... I just keep getting the message that Spotify is not responding should I wait, close etc. There is ...

Music Fan

Hi all So I have installed Spotify on my tablet - been with the service for long time, I love it! Usually premium but on free at the moment.... BUT.... I just keep getting the message that Sp...

Daniel

Community Legend

4052 Views

14 replies

0 likes

Account
  • 4052 Views
  • 14 replies
  • 0 likes

Solved!! Music quality

Hi, I recently noticed a downgrade in the music quality. Extreme quality is set on my settings but it's not even close to hifi music which previously I wasnt able to notice. The quality is bad I'd rather say.Is there anything I can do to remedy the p...

Newbie

Hi, I recently noticed a downgrade in the music quality. Extreme quality is set on my settings but it's not even close to hifi music which previously I wasnt able to notice. The quality is bad I'd ra...

Daniel

Community Legend

1012 Views

1 replies

0 likes

music quality
  • 1012 Views
  • 1 replies
  • 0 likes

play local file

I have some mp3 on my android. How can i merge those file to spotify playlist hence i can play my own song and spoify sony?

Newbie

I have some mp3 on my android. How can i merge those file to spotify playlist hence i can play my own song and spoify sony?

Daniel

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Extremely slow startup.

Android Version 4.4.2, Spotify Version 4.8.0.1004. I think its trying to update all the playlists, I have a ton off them. Sometimes a startup takes a few minutes, even after rebooting. Kinda hard to fix when I'm driving. Tried switching to offline mo...

Roadie

Android Version 4.4.2, Spotify Version 4.8.0.1004.      I think its trying to update all the playlists, I have a ton off them.  Sometimes a startup takes a few minutes, even a...

Daniel

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Premium unlimited?

Hello.I'm new here and I will like to know if being a premium user you have unlimited download? or is there a limit to download?

Newbie

Hello. I'm new here and I will like to know if being a premium user you have unlimited download? or is there a limit to download?

Daniel

Community Legend

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

Available offline error!!!!

All my available offline downloads have been removed... THIS IS UNACCEPTABLE!!!! I spend massive amounts on data to ensure I can play these songs whenever I want... so I'm expected to just download them all again? Not happening, not on my dollar.

Newbie

All my available offline downloads have been removed... THIS IS UNACCEPTABLE!!!! I spend massive amounts on data to ensure I can play these songs whenever I want... so I'm expected to just download t...

Daniel

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Solved!! Adds in premium

Hi, I would really like to know why i still have adds as premium user. I log off and back in as was sugested somewhere but it didnt help. Thanks for help.

Casual Listener

Hi,   I would really like to know why i still have adds as premium user. I log off and back in as was sugested somewhere but it didnt help.    Thanks for help.

saphirro

Casual Listener

1126 Views

4 replies

0 likes

  • 1126 Views
  • 4 replies
  • 0 likes

Samsung S6 edge, music stops after about 10 minutes

Hey guys, I'm curious to know why my music stops about about 10 minutes of locking my phone. When it stops the option on the lock screen to resume or skip are also gone, it's like the app has shut down and needs me to re open it to let it know I'm st...

Casual Listener

Hey guys, I'm curious to know why my music stops about about 10 minutes of locking my phone. When it stops the option on the lock screen to resume or skip are also gone, it's like the app has shut do...

chabobie

Casual Listener

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

crash during search "co.."

Hi all, just noticed this on my Samsung S6 Edge+, when using search I begin to type "co.." and the app crashes to the home screen (current song conintues to play). I've tested searching other combinations and everything works fine..except "CO"

Newbie

Hi all,    just noticed this on my Samsung S6 Edge+, when using search I begin to type "co.." and the app crashes to the home screen (current song conintues to play). I've tested searchin...

Daniel

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

0 songs.

This has probably been said before but the only ones I've seen haven't been so recent, so..I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists in my music are listed with 0 songs. I have tried turnin...

Visitor

This has probably been said before but the only ones I've seen haven't been so recent, so.. I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists i...

Daniel

Community Legend

1053 Views

2 replies

0 likes

artists
Search
  • 1053 Views
  • 2 replies
  • 0 likes

Oops something went wrong message

When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting my phone and my phone data connection. What else c...

Newbie

When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting...

Nico

Community Legend

1386 Views

1 replies

0 likes

  • 1386 Views
  • 1 replies
  • 0 likes

Solved!! Search not working

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync works, so I can't be a network issue. Any ideas how to...

Music Fan

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync wor...

RichnMary

Newbie

1912 Views

3 replies

0 likes

  • 1912 Views
  • 3 replies
  • 0 likes

2 second break at the end of every track with BT

I have been streaming Spotify music to my car stereo for about 9 months now, mostly without problems. Since the last update to 4.5.0.820 however, there is a break of about 2 seconds nearly at the end of every track. It's mostly during fade out of the...

Music Fan

I have been streaming Spotify music to my car stereo for about 9 months now, mostly without problems. Since the last update to 4.5.0.820 however, there is a break of about 2 seconds nearly at the end...

Rick_Blaine

Music Fan

1274 Views

5 replies

0 likes

  • 1274 Views
  • 5 replies
  • 0 likes

Solved!! How do I browse "Shows"?

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I followed about 20 of them. When I open the "Shows"-f...

Music Fan

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I f...

JaywalkerHB

Music Fan

1589 Views

6 replies

0 likes

  • 1589 Views
  • 6 replies
  • 0 likes

Samsung s6 equaliser stabiliy

Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...

Regular

Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...

Daniel

Community Legend

909 Views

4 replies

0 likes

  • 909 Views
  • 4 replies
  • 0 likes

Solved!! Do downloaded songs still use bandwith?

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've downloaded, nor do I want to put my phone on airplane...

Regular

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've do...

Daniel

Community Legend

15628 Views

7 replies

1 likes

  • 15628 Views
  • 7 replies
  • 1 likes

Spotify premium stops randomly

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skipping forward/backwards. This occurs with various pl...

Casual Listener

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skip...

psychofergo

Newbie

983 Views

4 replies

0 likes

  • 983 Views
  • 4 replies
  • 0 likes