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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209909 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209909 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559787 Views

78 replies

3 likes

  • 559787 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462397 Views

575 replies

39 likes

Account
Free
  • 462397 Views
  • 575 replies
  • 39 likes

Using running mixes with beat matching over chromecast

How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is no such button?

Newbie

How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is n...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Upgrade Premium

I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing

Visitor

I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing

kbrooksc

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

I cancelled my credit card but ...

But i can still use premium.I didnt pay for it.What should i do?

Newbie

But i can still use premium.I didnt pay for it.What should i do?

kbrooksc

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Artists songs are missing

I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to either remember the song title or go threw all their...

Newbie

I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to e...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Local Files

~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is a cover! (it does'nt happens in the pc)!!! How can ...

Casual Listener

~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is ...

gabrielge5

Casual Listener

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Problem med musiken

Jag kommer ej åt min musik. När jag trycker på appen kommer det vara fram grön ring som står o snurrar. Händer inget mer

Casual Listener

Jag kommer ej åt min musik. När jag trycker på appen kommer det vara fram grön ring som står o snurrar. Händer inget mer

Humpila

Casual Listener

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in with username

I'm no longer able to log in via the app using my user name (I have no Facebook account, so that's not an option). I can log in with the same credentials to the web app (and they worked fine on this forum) but the app tells me I'm using a bad usernam...

Casual Listener

I'm no longer able to log in via the app using my user name (I have no Facebook account, so that's not an option). I can log in with the same credentials to the web app (and they worked fine on this ...

pictipig

Casual Listener

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Ses takilma

Merhaba s6 edge cihazında müzik dinlerken anlık takılmalar yaşıyorum seste problemi nasıl çözebilirim

Newbie

Merhaba s6 edge cihazında müzik dinlerken anlık takılmalar yaşıyorum seste problemi nasıl çözebilirim

578 Views

0 replies

1 likes

  • 578 Views
  • 0 replies
  • 1 likes

Unable to Sync local files to Samsung S5

I am no longer able to sync my local files to my phone. Files that were synced are now unsynced. I have cleared the Spotify Cache. Redownloaded Spotify. Put the files an individual playlist and attempted to sync that.

Newbie

I am no longer able to sync my local files to my phone. Files that were synced are now unsynced. I have cleared the Spotify Cache. Redownloaded Spotify. Put the files an individual playlist and attem...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Corrupted song file: Tame Impala - Let it happen

It skips about half-way through and comes to a stop unless I fast forward past the bad part. This happpens on Android, Mac, Web Player, whatever. The rest of the bands' songs are ok.

Newbie

It skips about half-way through and comes to a stop unless I fast forward past the bad part.     This happpens on Android, Mac, Web Player, whatever.  The rest of the bands' son...

698 Views

0 replies

13 likes

  • 698 Views
  • 0 replies
  • 13 likes

Como cancelo mi suscripción premium?

Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?

Newbie

Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?

Taylor

Community Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

How do I cancel my spotify premium account switch back to free account?

I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to customers and help them when customers sent them a emai...

Newbie

I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to cust...

Taylor

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Playlist keeps stopping

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one track, sometimes five tracks, ten tracks etc. Ive tried...

Newbie

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one trac...

longelas

Casual Listener

739 Views

2 replies

0 likes

Playlist problem
  • 739 Views
  • 2 replies
  • 0 likes

Não estou conseguindo ouvir os meus arquivos locais no android

A música nem aparece na playlist, só aparece se eu marcar a opção de mostrar musicas indisponiveis. Só esta tocando pelo computador.O PC e o celular estao na mesma rede, antes era só abrir o app no windows e no celular que automaticamente já conectav...

Newbie

A música nem aparece na playlist, só aparece se eu marcar a opção de mostrar musicas indisponiveis. Só esta tocando pelo computador. O PC e o celular estao na mesma rede, antes era só abrir o app no...

Bittencourt

Spotify Star

4023 Views

1 replies

3 likes

  • 4023 Views
  • 1 replies
  • 3 likes

Upgraded to family

Will not let me log in after entering my details it comes up that I have already created an account. HELP

Newbie

Will not let me log in after entering my details it comes up that I have already created an account. HELP

Bittencourt

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Local files is missing

Hey guys,So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify.On the PC this is viable, does someone know how to do on android?

Newbie

Hey guys, So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify. On the PC this is viable, does someone know how to do on android?

navaira

Roadie

520 Views

1 replies

1 likes

  • 520 Views
  • 1 replies
  • 1 likes

Seriously. Is it so never can get help from SPOTIFY and only can help each other..?!?!?

There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, butt it still doesn't work. Same if I try another u...

Regular

There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, ...

navaira

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Shufleplay not playing the nest song

Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music it'll play the first song that I initially click cl...

Newbie

Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music ...

woodandrew90

Roadie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Solved!! cant see any play button on individual songs on my htc one

Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player).I can only save songs to my playlist and the shuffle play. (Very annoying).I have the latest version of spotify installed...

Casual Listener

Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player). I can only save songs to my playlist and the shuffle play. (Very ann...

woodandrew90

Roadie

7232 Views

4 replies

0 likes

HTC one no play button
  • 7232 Views
  • 4 replies
  • 0 likes

Solved!! Song starts in mute (LG Optimus G)

1) Everytime a song ends and another begins it becomes muted.2) If I pause a song, when I resume playing, it starts again from the beginning.My smartphone information is:Brand: LG (only internal memory)Model: Optimus G (E-987)OS version: Android 4.1....

Newbie

1) Everytime a song ends and another begins it becomes muted. 2) If I pause a song, when I resume playing, it starts again from the beginning. My smartphone information is: Brand: LG (only interna...

Bittencourt

Spotify Star

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes