Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201039 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
544973 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
452522 Views
571 replies
38 likes
Will not let me log in after entering my details it comes up that I have already created an account. HELP
Will not let me log in after entering my details it comes up that I have already created an account. HELP
Spotify Star
360 Views
1 replies
0 likes
Hey guys,So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify.On the PC this is viable, does someone know how to do on android?
Hey guys, So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify. On the PC this is viable, does someone know how to do on android?
Roadie
501 Views
1 replies
1 likes
There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, butt it still doesn't work. Same if I try another u...
There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, ...
Roadie
385 Views
1 replies
0 likes
Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music it'll play the first song that I initially click cl...
Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music ...
Roadie
603 Views
1 replies
0 likes
Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player).I can only save songs to my playlist and the shuffle play. (Very annoying).I have the latest version of spotify installed...
Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player). I can only save songs to my playlist and the shuffle play. (Very ann...
Roadie
7197 Views
4 replies
0 likes
1) Everytime a song ends and another begins it becomes muted.2) If I pause a song, when I resume playing, it starts again from the beginning.My smartphone information is:Brand: LG (only internal memory)Model: Optimus G (E-987)OS version: Android 4.1....
1) Everytime a song ends and another begins it becomes muted. 2) If I pause a song, when I resume playing, it starts again from the beginning. My smartphone information is: Brand: LG (only interna...
Spotify Star
658 Views
1 replies
0 likes
Olá, bom, minha conta é premium, eu queria ouvir minhas músicas que tenho no PC no spotify pelo celular, ai eu fiz todo processo de criar playlist e tals, só que a foto da capa nao aparece na música pelo celular, é uma capa personalizada por me mesmo...
Olá, bom, minha conta é premium, eu queria ouvir minhas músicas que tenho no PC no spotify pelo celular, ai eu fiz todo processo de criar playlist e tals, só que a foto da capa nao aparece na música ...
8555 Views
0 replies
10 likes
Hi, Since few days I have problem with my app, when I listen music I have momentary interruption several times for one song. Does anyone have a similar situation?
Hi, Since few days I have problem with my app, when I listen music I have momentary interruption several times for one song. Does anyone have a similar situation?
305 Views
0 replies
0 likes
I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and the amount of music of have has taken over the bas...
I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and...
Casual Listener
4634 Views
6 replies
0 likes
So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GBs of data and downloading this each month takes day...
So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GB...
Roadie
687 Views
1 replies
0 likes
Hello, i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network. I tested adding local files to my playlist on both Pc's,but my Android Device doesnt sync/download the local files to offline mode.I rest...
Hello, i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network. I tested adding local files to my playlist on both Pc's,but my Android...
543 Views
0 replies
0 likes
So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so. Could load webpages, but not good enough for Spotify. Thought uninstalling and reinstalling Spotify might work, but no, it did not res...
So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so. Could load webpages, but not good enough for Spotify. Thought ...
320 Views
0 replies
0 likes
The spotify app suddenly downloaded all the songs in my list again. Where does that come from?
The spotify app suddenly downloaded all the songs in my list again. Where does that come from?
281 Views
0 replies
0 likes
Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day. The next day same thing. It crashes when accessing my albums. After reinstallation it's fine for the resgt of...
Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day. The next day same thing. It crashes when accessin...
403 Views
0 replies
0 likes
Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an app I can't even use!
Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an ...
Casual Listener
666 Views
5 replies
0 likes
On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down.I have tried resetting phone, redownloading app, made sure there is enoug...
On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down. I have tried resetti...
269 Views
0 replies
0 likes
I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song
I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song
Newbie
445 Views
1 replies
1 likes
My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spotify, the data usage goes through the roof. I had on...
My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spot...
Casual Listener
310 Views
1 replies
0 likes
My playlist is saying offline and I am trying to get it back online
My playlist is saying offline and I am trying to get it back online
231 Views
0 replies
0 likes
As firstI don't have a premium account...When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song starts again and no longer allowed to play music that I really...
As first I don't have a premium account... When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song s...
262 Views
0 replies
0 likes
