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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify Android

For some time I have used spotify android to play via bluetooth in car. Till now when i left the car the playing paused and when i returned to the car it resumed. Great. Now however if I leave the car spotify keeps playing on the phone in my pocket. ...

Newbie

For some time I have used spotify android to play via bluetooth in car. Till now when i left the car the playing paused and when i returned to the car it resumed. Great. Now however if I leave the ca...

355 Views

0 replies

0 likes

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Podcasts????

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

Newbie

Heard a lot about podcasts coming to spotify but after research it seems it has been "coming" all year???? Anyone able to clarify?

jean3601

Community Legend

446 Views

1 replies

0 likes

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Unbelievable amount of data usage on background

I'm shocked to see how much data spotify used this month just on background. What's wrong with it?

Newbie

I'm shocked to see how much data spotify used this month just on background.  What's wrong with it? 

598 Views

0 replies

0 likes

background
Usage
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Marantz issues again SR 7009 - Plays and then disconnects and becomes undiscoverable

Marantz SR 7009 having issues with spotify again. this is becoming more and more annoying. it works for a minute then cuts out. causing the marantz network to disconnect. this was fixed previously but since the new update its doing it again. using an...

Newbie

Marantz SR 7009 having issues with spotify again.  this is becoming more and more annoying.   it works for a minute then cuts out.  causing the marantz network to disconnect.  ...

StuDarke

Newbie

364 Views

1 replies

0 likes

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Solved!! Local files won't sync

Hi, I have this problem for quite a while and I thought there will be a fix but nothing changed. I can't listen to my local files. On the dektop app it works fine but the songs don't get synced to my android...I can't klick on them. Edit: This is a c...

Casual Listener

Hi,   I have this problem for quite a while and I thought there will be a fix but nothing changed.   I can't listen to my local files. On the dektop app it works fine but the songs don'...

1128243634

Regular

1222 Views

7 replies

0 likes

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Spotify getting suddenly much louder on Samsung S5

I'm a Premium subscriber. When I'm listening Spotify on my Samsung S5 Android, the music gets suddenly much louder after a while. This is painful, shocking and probably bad for my ears. I use many other sound applications, too, and none of them behav...

Newbie

I'm a Premium subscriber.   When I'm listening Spotify on my Samsung S5 Android, the music gets suddenly much louder after a while. This is painful, shocking and probably bad for my ears. I us...

220 Views

0 replies

0 likes

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LG G3 Won't play music and randomly stops if it does

The past two weeks Spotify has slowly stopped working. It started by stopping playing music after sometime now it won't event play anything it just sits there like it's loading. I have tried reinstalling and clearing data. Seems to be a known problem...

Casual Listener

The past two weeks Spotify has slowly stopped working. It started by stopping playing music after sometime now it won't event play anything it just sits there like it's loading. I have tried reinstal...

ExQ

Casual Listener

734 Views

1 replies

0 likes

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No snowflakes!

Now we're getting closer to Christmas, let me be the first to say.... Don't you dare put those a.d.d snowflakes on my phone spotify haha. For the love of god please please keep the annoying white dots off the app this year. Who's with me? Anyone? Cri...

Roadie

Now we're getting closer to Christmas, let me be the first to say.... Don't you dare put those a.d.d snowflakes on my phone spotify haha. For the love of god please please keep the annoying white dot...

315 Views

0 replies

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Can't log in?

I use Spotify pretty much every day. Today I opened the app and was logged out (I didn't do it, my fb was still logged in, idk what caused this) and since then if I try to log in it asks me to log into fb (even though its logged in on my browser), te...

Newbie

I use Spotify pretty much every day. Today I opened the app and was logged out (I didn't do it, my fb was still logged in, idk what caused this) and since then if I try to log in it asks me to log in...

467 Views

0 replies

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Android
facebok login
Mobile
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Note 5 spotify not working. help :(

I recently got a note 5 and have been using spotify with it for about a week now but it isn't working at all. Whenever I close the app the widget that should show up when u pull down the screen doesn't but the music keeps playing and everything and i...

Newbie

I recently got a note 5 and have been using spotify with it for about a week now but it isn't working at all. Whenever I close the app the widget that should show up when u pull down the screen doesn...

268 Views

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Log in to Droid

Going in circles trying to log in to droid - There is a problem logging in???? The very definiftion of insanity = doing the same thing expecting different results.... What is the fix for this?

Newbie

Going in circles trying to log in to droid - There is a problem logging in????   The very definiftion of insanity = doing the same thing expecting different results....   What is ...

200 Views

0 replies

0 likes

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Solved!! Android Auto Voice Search Broken

When I try to initiate a voice search with Android auto, Spotify comes up with a "Spotify is not working right now" message. This also happens when the app first starts and I have to click out of it and reopen it a few times for it to work.

Roadie

When I try to initiate a voice search with Android auto, Spotify comes up with a "Spotify is not working right now" message. This also happens when the app first starts and I have to click out of it ...

SlamminScotty

Casual Listener

5154 Views

11 replies

0 likes

Android
android auto
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Music stops playing : THIS WORKS (for me)

Since the last update to the app, I have been having the issue with music stopping mid-track (playing offline, not linked to internet/wifi or Bluetooth).Completely random, might cut out on the first track, or the tenth, or not at all.Using LG G3 and ...

Roadie

Since the last update to the app, I have been having the issue with music stopping mid-track (playing offline, not linked to internet/wifi or Bluetooth). Completely random, might cut out on the...

Killavirus

Casual Listener

1303 Views

3 replies

1 likes

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premium

I paid for premium and the money was taken out of my bank account but my Spotify account still will not let me use premium.

Newbie

I paid for premium and the money was taken out of my bank account but my Spotify account still will not let me use premium.

Nico

Community Legend

239 Views

1 replies

0 likes

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Premium gone

So this morning I found my spotify logged out on my mobile. When I tried logging in via Facebook, it was telling me to change country and so I did. Now that I managed to log in.....my premium is gone.

Newbie

So this morning I found my spotify logged out on my mobile. When I tried logging in via Facebook, it was telling me to change country and so I did. Now that I managed to log in.....my premium is gone.

sandervhuizen

Newbie

467 Views

1 replies

0 likes

premium doesnt work
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Music Stops Playing (Post 0.7.7 rollout)

I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is difficult if say, you are driving. DevicesSamsung Note...

Newbie

I have three devices that I am troubleshooting, all Samsung devices. They are all doing the same thing, they will play a few tracks, then stop. The only way to restart it is manually, but that is dif...

Mariemaldnd

Newbie

852 Views

2 replies

1 likes

Android 5.1.1
Android App
Stop repeats
stops playing
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Casting to Chromecast doesn't work

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

Casual Listener

All apps on my Android phone can cast to my Chromecast Audio and Chromecast 2, though Spotify can't connect to any of the two. If that's not working I have no use for Spotify, so please solve this.

barrymossel

Casual Listener

494 Views

1 replies

0 likes

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Music keeps playing after picking up a call on my phone

Hi, Recently for 1-2 weeks I started getting this annoying bug when listening to Spotify on my Nexus 5. If I am listening to music and someone calls me, the music stops while the ringtone is playing but after I pickup the call the Spotify Music resum...

Roadie

Hi,   Recently for 1-2 weeks I started getting this annoying bug when listening to Spotify on my Nexus 5. If I am listening to music and someone calls me, the music stops w...

SubzeroSC

Roadie

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2 replies

0 likes

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Bluetooth headphones do not work properly with built in android Eq

So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify.I can get the EQ to work by switching to my mediaplayer, play local stored music on my phone, then return to spotify>menu>equ...

Newbie

So i bought Bose soundlink AE2 bluetooth headphones. Eversince i use them, my built in android EQ does not work with spotify. I can get the EQ to work by switching to my mediaplayer, play local stor...

998 Views

0 replies

0 likes

Bluetooth problems
Equalizer
Help
samsung galaxy s6 edge
Troubleshooting
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