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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850181 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850181 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16770 Views
  • 3 replies
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  • 16770 Views
  • 3 replies
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premium

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

  • Newbie
  • pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium
  • 100 Views
  • 0 replies
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  • 100 Views
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Spotify doesn't respect my account when my cellphone reboot

Hi there.I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all my offline music. My offline devices appear same cell ph...

  • Newbie
  • Hi there. I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all m...
  • 127 Views
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  • 127 Views
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No SD card found

Hello!I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. When I had installed Spotify and went to open the app, i...

  • Newbie
  • Hello! I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. W...
  • apoorv
  • Casual Listener
  • 3032 Views
  • 3 replies
  • 0 likes
  • 3032 Views
  • 3 replies
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my songs will be deleted if i change my user account (android)

please answer my question.my songs will be deleted if i change my user account (android)

  • Casual Listener
  • please answer my question. my songs will be deleted if i change my user account (android)
  • dweynlovessptfy
  • Roadie
  • 1273 Views
  • 1 replies
  • 0 likes
  • 1273 Views
  • 1 replies
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Spotify Community Rock Star Program

Hello Spotify lovers! Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we know users helping users is something special. That’s why we’ve created the Spotify Rock Star Program to ...

RockStars3.png Screen Shot 2015-07-22 at 12.47.05 PM.png
  • Spotify
  • Spotify
  •       Hello Spotify lovers!   Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we ...
  • 468 Views
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  • 1 likes
  • 468 Views
  • 0 replies
  • 1 likes

Connection to Wear

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch.The app opens and closes every 1-3 seconds, making it not usable. I can swipe up and see the ...

  • Newbie
  • When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch. The app opens and closes every 1-3 sec...
  • 367 Views
  • 0 replies
  • 0 likes
  • Android 5.0.2
    Android 5.1.1
    Android App
    android wear
  • 367 Views
  • 0 replies
  • 0 likes

Samsung galaxy S-view (S5)

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but they seem to appear on a few random occasions...They ...

  • Newbie
  • The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but th...
  • 364 Views
  • 0 replies
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  • Android 5.0.2
    bug report
    galaxy s5
    music controls
  • 364 Views
  • 0 replies
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Solved!! Can I use Spotify on a Samsung Galaxy S4 (With no carier plan)?

Hello, I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I get horible cell reception inside so I use my S4 to play music...

  • Casual Listener
  • Hello,   I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I ge...
  • dweynlovessptfy
  • Roadie
  • 2977 Views
  • 3 replies
  • 0 likes
  • No carrier
    offline
  • 2977 Views
  • 3 replies
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Solved!! Spotify Premium account stuck on shuffle

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, the Android app seems to be "stuck" on shuffle -- EV...

  • Casual Listener
  • I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, t...
  • megdamour
  • Casual Listener
  • 1098 Views
  • 2 replies
  • 0 likes
  • 1098 Views
  • 2 replies
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Access to another User's library?

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of music that I have never listened to. I have access to m...

  • Newbie
  • I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of musi...
  • 213 Views
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  • 213 Views
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bluetooth share stopped

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

  • Casual Listener
  • Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.
  • ben1001
  • Regular
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Playlist an gleicher Stelle fortsetzen

Hallo. ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen habe. Das geht aber nicht. Ich drücke (wie beim CD-Player) w...

  • Casual Listener
  • Hallo.   ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen ...
  • mummel08
  • Casual Listener
  • 2305 Views
  • 4 replies
  • 0 likes
  • 2305 Views
  • 4 replies
  • 0 likes

Spotify whont work on my computer anymore after i linked it with my Samsung s3

Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i turn on spotify it turns it on on my phone aswell.Im...

  • Casual Listener
  • Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i t...
  • Teechuyagami
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
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Losing synced music when updating

Hi,I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really annoying, especially seeing that this particular updat...

  • Regular
  • Hi, I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really a...
  • dweynlovessptfy
  • Roadie
  • 308 Views
  • 4 replies
  • 0 likes
  • 308 Views
  • 4 replies
  • 0 likes

Trouble playing any songs on android since downgrade.

Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!

  • Newbie
  • Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!
  • dweynlovessptfy
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Spotify connected to Facebook

I want to erase my fb account but my Spotify is connected to my fb. What can I do?

  • Gig Goer
  • I want to erase my fb account but my Spotify is connected to my fb. What can I do?
  • OviiiOne
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Beatles?

Any chance you there will be Beatles on spotify?

  • Regular
  • Any chance you there will be Beatles on spotify?
  • TitusMartinus
  • Regular
  • 928 Views
  • 5 replies
  • 0 likes
  • 928 Views
  • 5 replies
  • 0 likes

bluetoot problems

I have a S3 (GTi9300) and i can't put my car to work with a new version of spotify 3.3. after reading a post i intalled the version 3.2 and it works great again. i have a bluetooth headset and i have the same problem solved also by the version 3.2. P...

  • Regular
  • I have a S3 (GTi9300) and i can't put my car to work with a new version of spotify 3.3. after reading a post i intalled the version 3.2 and it works great again. i have a bluetooth headset and i have...
  • 524 Views
  • 0 replies
  • 2 likes
  • bluetoot problems
  • 524 Views
  • 0 replies
  • 2 likes

Constantly asked to Login - Desyncing playlists

I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able to be done while connected to WiFi. The most annoy...

  • Newbie
  • I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

How to turn off Spotify Connect?!

I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs keep skipping!

  • Gig Goer
  • I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs ke...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes