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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114687 Views

26 replies

4 likes

  • 114687 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230526 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230526 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589708 Views

79 replies

3 likes

  • 589708 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484625 Views

580 replies

42 likes

Account
Free
  • 484625 Views
  • 580 replies
  • 42 likes

Android app won't open - can't detect storage online or offline

Hi all! Phone: Android Galaxy Note 6 My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instead, I have Spotify, which is set up to play online (of course), as well a...

Newbie

Hi all! 😄   Phone: Android Galaxy Note 6   My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instea...

Daniel

Community Legend

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Spotify crashes in Android 5.0 as soon as it opens

Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all. I've already re-installed Spotify and restarted the system several times; already cleaned the cache.I have a Premium accountSpotify app version: 4.8.0.1004

Newbie

  Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all.   I've already re-installed Spotify and restarted the system several times; already cleaned the ...

Tepe

Casual Listener

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

Can't login to app (android)

I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I having the exact same problem

Casual Listener

I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I ha...

Daniel

Community Legend

1446 Views

3 replies

0 likes

  • 1446 Views
  • 3 replies
  • 0 likes

Android Wear add to Library?

Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!

Visitor

Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!

478 Views

0 replies

1 likes

  • 478 Views
  • 0 replies
  • 1 likes

Local Files not playable in playlist

I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even though I have my local file for the song saved in the...

Newbie

I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even th...

MadmanOnWheels

Roadie

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Ayuda con Playlist

hola buenas tardes , quisiera que me ayuden con lo siguiente: cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agregan lista , yo voy ap oder ver los temas? ,si hay temas que no quier...

Casual Listener

  hola buenas tardes , quisiera que me ayuden con lo siguiente:  cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agreg...

Bittencourt

Spotify Star

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Device not synchroning local Files

Before I read a few posts about the same problem but it just doesnt work. I have a Problem with the synchronization of my local music(Windows) to my Android device.I have tried it several times after deleting the app and all downloaded files on Andro...

Casual Listener

Before I read a few posts about the same problem but it just doesnt work.   I have a Problem with the synchronization of my local music(Windows) to my Android device. I have tried it several ...

scrptrx

Casual Listener

1239 Views

8 replies

0 likes

  • 1239 Views
  • 8 replies
  • 0 likes

Konto aktualisieren

Hallo,Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann.Ist das richtig?Ich habe mein Premium-Abo am 8 März erstellt damit ich auf meiner Weltreise auf einer einsamen Insel...

Newbie

Hallo, Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann. Ist das richtig? Ich habe mein Premium-Abo am 8 März erstell...

Nico

Community Legend

1645 Views

1 replies

0 likes

  • 1645 Views
  • 1 replies
  • 0 likes

Huawei and Harman Kardon

I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor make connectin too.it is strange because honor see the...

Casual Listener

I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor mak...

Sterbic

Casual Listener

1034 Views

3 replies

0 likes

Problem with connection
  • 1034 Views
  • 3 replies
  • 0 likes

Premium>Play off-line with no service?

Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake) and I will not have service on my phone. Will i still b...

Casual Listener

Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake)...

hurleh

Regular

6677 Views

5 replies

0 likes

  • 6677 Views
  • 5 replies
  • 0 likes

Playback paused because because your account is being used somewhere while connected to bluetooth

With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused with the warning of "spotify has been paused becaus...

Regular

With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused ...

Daniel

Community Legend

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Solved!! Unable to play my own playlists!

I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen. Playing a playlist i subscribe to works great, also streaming works (even streaming the exact same album I made a playlist of...) Have tried uninstall and...

Music Fan

I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen.   Playing a playlist i subscribe to works great, also streaming works (even streaming the exac...

eck07

Newbie

16157 Views

78 replies

0 likes

  • 16157 Views
  • 78 replies
  • 0 likes

can play on computer but not on phone

Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??

Casual Listener

Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??

maggielin8

Casual Listener

1635 Views

2 replies

0 likes

  • 1635 Views
  • 2 replies
  • 0 likes

Android App Frustrations/Rants

I am tired of waiting for an update that will do anything more than nothing. So I thought I would be nice to give a wakeup call to Spotify. Post here if you are dissatisfied with the app in any way including: Bugs Play button stops working Crashes Bu...

Music Fan

I am tired of waiting for an update that will do anything more than nothing.  So I thought I would be nice to give a wakeup call to Spotify.  Post here if you are dissatisfied with the&nbsp...

Dollg123

Newbie

3699 Views

16 replies

12 likes

  • 3699 Views
  • 16 replies
  • 12 likes

Solved!! Starred Playlist Missing On Android Tablet

So started today with going onto Spotify on my desktop on Chrome and i see that I have 2 Starred playlists; 1 was the official one, one appears to be a manually made playlist - thing is, everything in this playlist was flipped the wrong way around (i...

Visitor

So started today with going onto Spotify on my desktop on Chrome and i see that I have 2 Starred playlists; 1 was the official one, one appears to be a manually made playlist - thing is, everything i...

Wojtorb

Casual Listener

4752 Views

14 replies

1 likes

bug
disappeared
  • 4752 Views
  • 14 replies
  • 1 likes

Running Playlist Won't Load

For the past 3 days I have been unable to access the "Running" feature to listen to music set to a certain tempo. When I select "Running" under genre and moods on my android phone, after a very short loading circle, an error displays of "Sorry, somet...

Casual Listener

For the past 3 days I have been unable to access the "Running" feature to listen to music set to a certain tempo. When I select "Running" under genre and moods on my android phone, after a very short...

Daniel

Community Legend

1121 Views

4 replies

0 likes

  • 1121 Views
  • 4 replies
  • 0 likes

Solved!! Spotify shuts off after 2-3 songs

Hello, Anytime I run Spotify on my Android and the screen is off... it auto-shutdowns after 2-3 songs. Is there any way to rectify this? Thanks!

Casual Listener

Hello,   Anytime I run Spotify on my Android and the screen is off... it auto-shutdowns after 2-3 songs. Is there any way to rectify this?   Thanks!

roman10

Newbie

2032 Views

5 replies

0 likes

  • 2032 Views
  • 5 replies
  • 0 likes

Spotify stop playing after every song. Sony Xperia Z5 compact

After the latest update to 3.9.0.965 the playback stops at the end of every song. No error message is shown and if I press next the next song will play but then stop again at the end.

Music Fan

After the latest update to 3.9.0.965 the playback stops at the end of every song. No error message is shown and if I press next the next song will play but then stop again at the end.

guillefoca

Regular

12770 Views

47 replies

0 likes

  • 12770 Views
  • 47 replies
  • 0 likes

Can only play one song

When playing an album music stops after each track and I seem to have to unlock my phone and then play next song. I have just taken a 30 day offer for premium so not sure why songs do not run continuously?

Newbie

When playing an album music stops after each track and I seem to have to unlock my phone and then play next song. I have just taken a 30 day offer for premium so not sure why songs do not run continu...

guillefoca

Regular

1138 Views

2 replies

0 likes

  • 1138 Views
  • 2 replies
  • 0 likes

offline songs require downloading again and again....

Hi,no matter what I do, spotiy keeps re-downloading all my offline albums every few days. I made sure download is complete. I re-installed spotify and the problem continues. it is annoying me so much that I am close to cancelling my account. Today I ...

Newbie

Hi, no matter what I do, spotiy keeps re-downloading all my offline albums every few days. I made sure download is complete. I re-installed spotify and the problem continues. it is annoying me so mu...

user-removed

Not applicable

940 Views

2 replies

0 likes

  • 940 Views
  • 2 replies
  • 0 likes