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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387805 Views

545 replies

34 likes

Account
Free
  • 387805 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

  • 8043 Views
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  • 7 likes

Solved!! Storage space

I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and the amount of music of have has taken over the bas...

Casual Listener

I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and...

Mooseman923

Casual Listener

4427 Views

6 replies

0 likes

  • 4427 Views
  • 6 replies
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Downloaded songs deleted each month

So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GBs of data and downloading this each month takes day...

Newbie

So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GB...

woodandrew90

Roadie

630 Views

1 replies

0 likes

Deleted downloads
Offline songs
  • 630 Views
  • 1 replies
  • 0 likes

No local file sync/download on Android.

Hello, i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network. I tested adding local files to my playlist on both Pc's,but my Android Device doesnt sync/download the local files to offline mode.I rest...

Casual Listener

Hello,   i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network.  I tested adding local files to my playlist on both Pc's,but my Android...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Favorites not there after reinstall

So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so. Could load webpages, but not good enough for Spotify. Thought uninstalling and reinstalling Spotify might work, but no, it did not res...

Newbie

So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so.  Could load webpages, but not good enough for Spotify.    Thought ...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Redownload

The spotify app suddenly downloaded all the songs in my list again. Where does that come from?

Newbie

The spotify app suddenly downloaded all the songs in my list again. Where does that come from?

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Android Spotify crashes at albums section

Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day. The next day same thing. It crashes when accessing my albums. After reinstallation it's fine for the resgt of...

Regular

Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day.  The next day same thing. It crashes when accessin...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

SHUTS DOWN ANY TIME I TRY SEARCHING!

Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an app I can't even use!

Casual Listener

Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an ...

Jason1488

Casual Listener

525 Views

5 replies

0 likes

  • 525 Views
  • 5 replies
  • 0 likes

no search

On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down.I have tried resetting phone, redownloading app, made sure there is enoug...

Casual Listener

On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down. I have tried resetti...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Downloaded content doesn't appear

I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song

Casual Listener

I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song

neofito3000

Newbie

376 Views

1 replies

1 likes

  • 376 Views
  • 1 replies
  • 1 likes

Extreme data usage, even with Spotify stopped

My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spotify, the data usage goes through the roof. I had on...

Casual Listener

My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spot...

Samaweto

Casual Listener

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

It's offline

My playlist is saying offline and I am trying to get it back online

Regular

My playlist is saying offline and I am trying to get it back online

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
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Problems with suggested songs

As firstI don't have a premium account...When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song starts again and no longer allowed to play music that I really...

Newbie

 As first I don't have a premium account... When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song s...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Issue in Android Spotify

Hello, I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I have premium please help me.

Regular

Hello,   I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I h...

gtfMasterJohn

Regular

362 Views

2 replies

0 likes

  • 362 Views
  • 2 replies
  • 0 likes

Spotify bug?

Hello, I am new here so don't now how everything works yet. But i have a little question about something whitin Spotify. Tomorrow Macklemore & Ryan Lewis will release their new album; This unruly mess i've made.So i was listening some older Macklemor...

Casual Listener

Hello,   I am new here so don't now how everything works yet.   But i have a little question about something whitin Spotify.   Tomorrow Macklemore & Ryan Lewis will release t...

Husky22

Casual Listener

663 Views

2 replies

0 likes

Macklemore
Spotify
  • 663 Views
  • 2 replies
  • 0 likes

App will not close on android M

It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end. Most of the time I'd be ok with it but this is really hogging the battery a...

Regular

It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end.    Most of t...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Disable activity sharing on Android

Hi all. I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the settings menu, then choose "Private mode" (or what it's called), befor...

Casual Listener

Hi all.    I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the sett...

kenneho

Casual Listener

1366 Views

1 replies

1 likes

  • 1366 Views
  • 1 replies
  • 1 likes

No storage area found

I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no avail.

Regular

I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no a...

Jorge1995

Regular

1067 Views

6 replies

0 likes

  • 1067 Views
  • 6 replies
  • 0 likes

short sporadic misfires in the title reproduction of sd card

I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB card. My problem is that it always comes back to i...

Newbie

I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

I can't log in

I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?

Casual Listener

I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?

kbrooksc

Community Legend

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Blutooth phone - equalizer don't work

Why the equalizer dont work with blutooth headphone? Some third party app to do that?

Newbie

Why the equalizer dont work with blutooth headphone? Some third party app to do that?

587 Views

0 replies

2 likes

Bluetooth problems
equalizer dont work
  • 587 Views
  • 0 replies
  • 2 likes