Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376102 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down.I have tried resetting phone, redownloading app, made sure there is enoug...
On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down. I have tried resetti...
220 Views
0 replies
0 likes
I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song
I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song
Newbie
365 Views
1 replies
1 likes
My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spotify, the data usage goes through the roof. I had on...
My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spot...
Casual Listener
244 Views
1 replies
0 likes
My playlist is saying offline and I am trying to get it back online
My playlist is saying offline and I am trying to get it back online
187 Views
0 replies
0 likes
As firstI don't have a premium account...When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song starts again and no longer allowed to play music that I really...
As first I don't have a premium account... When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song s...
213 Views
0 replies
0 likes
Hello, I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I have premium please help me.
Hello, I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I h...
Regular
348 Views
2 replies
0 likes
Hello, I am new here so don't now how everything works yet. But i have a little question about something whitin Spotify. Tomorrow Macklemore & Ryan Lewis will release their new album; This unruly mess i've made.So i was listening some older Macklemor...
Hello, I am new here so don't now how everything works yet. But i have a little question about something whitin Spotify. Tomorrow Macklemore & Ryan Lewis will release t...
Casual Listener
642 Views
2 replies
0 likes
It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end. Most of the time I'd be ok with it but this is really hogging the battery a...
It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end. Most of t...
326 Views
0 replies
0 likes
Hi all. I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the settings menu, then choose "Private mode" (or what it's called), befor...
Hi all. I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the sett...
Casual Listener
1316 Views
1 replies
1 likes
I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no avail.
I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no a...
Regular
1030 Views
6 replies
0 likes
I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB card. My problem is that it always comes back to i...
I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB...
325 Views
0 replies
0 likes
I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?
I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?
Community Legend
667 Views
3 replies
0 likes
Why the equalizer dont work with blutooth headphone? Some third party app to do that?
Why the equalizer dont work with blutooth headphone? Some third party app to do that?
578 Views
0 replies
2 likes
Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço?How to remove music of downloaded song list (playlist)?
Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço? How to remove music of downloaded song list (p...
Spotify Star
10094 Views
3 replies
0 likes
I have the shuffle on, but songs will just so playing. Mostly in between songs. Then I have to hit the pause button twice for it to start back up. My husband is having the same issue. My only problem with this, is I use Spotify while driving. I can't...
I have the shuffle on, but songs will just so playing. Mostly in between songs. Then I have to hit the pause button twice for it to start back up. My husband is having the same issue. My only problem...
Casual Listener
567 Views
2 replies
0 likes
I would realy like Spotify to fix an issue that I have with my new phone (Samsung Note 5), that didn't exist perviously in my old one (Iphone 4s). On my iphone I could control the music with back, pause, and forward on a small display on my lock/main...
I would realy like Spotify to fix an issue that I have with my new phone (Samsung Note 5), that didn't exist perviously in my old one (Iphone 4s). On my iphone I could control the music with back, pa...
Casual Listener
1411 Views
4 replies
0 likes
So i find a playlist and follow it on my pc. I make this playlist aavailable offline (again on my pc). I open spotify on my android and i can see the playlist though it is not available offline? Do i have to select available offline again on my andro...
So i find a playlist and follow it on my pc. I make this playlist aavailable offline (again on my pc). I open spotify on my android and i can see the playlist though it is not available o...
Casual Listener
743 Views
2 replies
0 likes
Since the last update, I have a really big issue on my Spotify app... I don't know why the songs are pausing suddenly when I'm listening to music. Both offline and online music are pausing in different moments. I don't know what's happening... I have...
Since the last update, I have a really big issue on my Spotify app... I don't know why the songs are pausing suddenly when I'm listening to music. Both offline and online music are pausing in differe...
Newbie
2035 Views
11 replies
2 likes
Hello, As you can see from my screenshot I've put my phone into offline mode and selected an album that is not set to be available offline nor does it have any tracks with the green icon. Yet it will still play the track, I've tried doing this when I...
Hello, As you can see from my screenshot I've put my phone into offline mode and selected an album that is not set to be available offline nor does it have any tracks with the gre...
Roadie
564 Views
3 replies
0 likes
Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço?How to remove music of downloaded song list (playlist)?
Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço? How to remove music of downloaded song list (p...
Spotify Star
692 Views
1 replies
0 likes
