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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395541 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8429 Views

0 replies

7 likes

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Upgrade Premium

I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing

Visitor

I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing

kbrooksc

Community Legend

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

I cancelled my credit card but ...

But i can still use premium.I didnt pay for it.What should i do?

Newbie

But i can still use premium.I didnt pay for it.What should i do?

kbrooksc

Community Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
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Artists songs are missing

I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to either remember the song title or go threw all their...

Newbie

I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to e...

232 Views

0 replies

0 likes

  • 232 Views
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Local Files

~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is a cover! (it does'nt happens in the pc)!!! How can ...

Casual Listener

~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is ...

gabrielge5

Casual Listener

384 Views

2 replies

0 likes

  • 384 Views
  • 2 replies
  • 0 likes

Problem med musiken

Jag kommer ej åt min musik. När jag trycker på appen kommer det vara fram grön ring som står o snurrar. Händer inget mer

Casual Listener

Jag kommer ej åt min musik. När jag trycker på appen kommer det vara fram grön ring som står o snurrar. Händer inget mer

Humpila

Casual Listener

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
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Solved!! Can't log in with username

I'm no longer able to log in via the app using my user name (I have no Facebook account, so that's not an option). I can log in with the same credentials to the web app (and they worked fine on this forum) but the app tells me I'm using a bad usernam...

Casual Listener

I'm no longer able to log in via the app using my user name (I have no Facebook account, so that's not an option). I can log in with the same credentials to the web app (and they worked fine on this ...

pictipig

Casual Listener

518 Views

2 replies

0 likes

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  • 2 replies
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Ses takilma

Merhaba s6 edge cihazında müzik dinlerken anlık takılmalar yaşıyorum seste problemi nasıl çözebilirim

Newbie

Merhaba s6 edge cihazında müzik dinlerken anlık takılmalar yaşıyorum seste problemi nasıl çözebilirim

528 Views

0 replies

1 likes

  • 528 Views
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Unable to Sync local files to Samsung S5

I am no longer able to sync my local files to my phone. Files that were synced are now unsynced. I have cleared the Spotify Cache. Redownloaded Spotify. Put the files an individual playlist and attempted to sync that.

Newbie

I am no longer able to sync my local files to my phone. Files that were synced are now unsynced. I have cleared the Spotify Cache. Redownloaded Spotify. Put the files an individual playlist and attem...

295 Views

0 replies

0 likes

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Corrupted song file: Tame Impala - Let it happen

It skips about half-way through and comes to a stop unless I fast forward past the bad part. This happpens on Android, Mac, Web Player, whatever. The rest of the bands' songs are ok.

Newbie

It skips about half-way through and comes to a stop unless I fast forward past the bad part.     This happpens on Android, Mac, Web Player, whatever.  The rest of the bands' son...

639 Views

0 replies

13 likes

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  • 13 likes

Como cancelo mi suscripción premium?

Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?

Newbie

Hola, verán quiero cancelar mi suscripción premium y no se como hacerlo, podrían ayudarme?

Taylor

Community Legend

764 Views

1 replies

0 likes

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How do I cancel my spotify premium account switch back to free account?

I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to customers and help them when customers sent them a emai...

Newbie

I accidentally activated premium and I have no money to pay monthly. And when I sent them a email they didn't even reply I'm gonna report this app saying that they don't even bother to listen to cust...

Taylor

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Playlist keeps stopping

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one track, sometimes five tracks, ten tracks etc. Ive tried...

Newbie

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one trac...

longelas

Casual Listener

629 Views

2 replies

0 likes

Playlist problem
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Não estou conseguindo ouvir os meus arquivos locais no android

A música nem aparece na playlist, só aparece se eu marcar a opção de mostrar musicas indisponiveis. Só esta tocando pelo computador.O PC e o celular estao na mesma rede, antes era só abrir o app no windows e no celular que automaticamente já conectav...

Newbie

A música nem aparece na playlist, só aparece se eu marcar a opção de mostrar musicas indisponiveis. Só esta tocando pelo computador. O PC e o celular estao na mesma rede, antes era só abrir o app no...

Bittencourt

Spotify Star

3775 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Upgraded to family

Will not let me log in after entering my details it comes up that I have already created an account. HELP

Newbie

Will not let me log in after entering my details it comes up that I have already created an account. HELP

Bittencourt

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
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Local files is missing

Hey guys,So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify.On the PC this is viable, does someone know how to do on android?

Newbie

Hey guys, So i think 1 thing is missing om spotify mobile, an option to import files from sd card to your spotify. On the PC this is viable, does someone know how to do on android?

navaira

Roadie

434 Views

1 replies

1 likes

  • 434 Views
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Seriously. Is it so never can get help from SPOTIFY and only can help each other..?!?!?

There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, butt it still doesn't work. Same if I try another u...

Regular

There are something seriously wrong with the local play. For me it worked well a couple of weeks ago, but now all crashes. I've tried different list's and manually copied all mp3's to a same folder, ...

navaira

Roadie

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Solved!! Shufleplay not playing the nest song

Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music it'll play the first song that I initially click cl...

Newbie

Shuffle play is not playing the next song. It act as if it is playing the song but there's no sound coming out the bar will go across the time will lower as if it playing but it won't play any music ...

woodandrew90

Roadie

543 Views

1 replies

0 likes

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Solved!! cant see any play button on individual songs on my htc one

Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player).I can only save songs to my playlist and the shuffle play. (Very annoying).I have the latest version of spotify installed...

Casual Listener

Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player). I can only save songs to my playlist and the shuffle play. (Very ann...

woodandrew90

Roadie

7124 Views

4 replies

0 likes

HTC one no play button
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Solved!! Song starts in mute (LG Optimus G)

1) Everytime a song ends and another begins it becomes muted.2) If I pause a song, when I resume playing, it starts again from the beginning.My smartphone information is:Brand: LG (only internal memory)Model: Optimus G (E-987)OS version: Android 4.1....

Newbie

1) Everytime a song ends and another begins it becomes muted. 2) If I pause a song, when I resume playing, it starts again from the beginning. My smartphone information is: Brand: LG (only interna...

Bittencourt

Spotify Star

603 Views

1 replies

0 likes

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Problema com foto da capa da música

Olá, bom, minha conta é premium, eu queria ouvir minhas músicas que tenho no PC no spotify pelo celular, ai eu fiz todo processo de criar playlist e tals, só que a foto da capa nao aparece na música pelo celular, é uma capa personalizada por me mesmo...

Visitor

Olá, bom, minha conta é premium, eu queria ouvir minhas músicas que tenho no PC no spotify pelo celular, ai eu fiz todo processo de criar playlist e tals, só que a foto da capa nao aparece na música ...

8500 Views

0 replies

10 likes

  • 8500 Views
  • 0 replies
  • 10 likes