Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114675 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
230501 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
589669 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484580 Views
580 replies
42 likes
Weirdly enough, all of the songs are still saved but isn't showing up. Playlists are fine too. On desktop version, all the songs are still there.
Weirdly enough, all of the songs are still saved but isn't showing up. Playlists are fine too. On desktop version, all the songs are still there.
Casual Listener
1110 Views
4 replies
0 likes
Hi, I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My playlist sorting options is set to Custom. Hope to hear from t...
Hi, I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My pl...
Community Legend
414 Views
1 replies
0 likes
Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags have gone. Any ideas why or how to get them back?Many tha...
Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags ha...
Roadie
7911 Views
6 replies
0 likes
I've been running into this issue where I've followed artists either on my phone or pc, but when I go back to them at a later date, I'm somehow not following them anymore. Is this an issue for anyone else? And how can I resolve this? Thanks!
I've been running into this issue where I've followed artists either on my phone or pc, but when I go back to them at a later date, I'm somehow not following them anymore. Is this an issue for anyone...
Roadie
738 Views
1 replies
0 likes
Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model. As said it happened after the new update, and I've tried with both my work and personal phon...
Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model. As said it happened after the ne...
Community Legend
1095 Views
4 replies
0 likes
Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this?Thanks hope to hear from you
Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this? Thanks hope to hear from you
Community Legend
898 Views
1 replies
0 likes
Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chromecast audio. If Spotify can't fix its android app s...
Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chrom...
429 Views
0 replies
0 likes
Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, where I had downloaded too many albums. However, af...
Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, ...
Casual Listener
1300 Views
1 replies
0 likes
Songs don't play offline, online plays one song then stops, worked perfectly fine until I updated.
Songs don't play offline, online plays one song then stops, worked perfectly fine until I updated.
Community Legend
808 Views
5 replies
0 likes
Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate entries for local tracks that have been modified. It s...
Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate ent...
Community Legend
712 Views
3 replies
0 likes
I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound.i have sound on in the app, tried to switch between sounds, but didn't work eitherthis happens since the first time i used s...
I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound. i have sound on in the app, tried to switch between sounds, but didn't ...
Community Legend
4934 Views
1 replies
0 likes
Hello everybody I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was before delete. My telephone is Sony Xperia Z3 compact. Does anybod...
Hello everybody 🙂 I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was bef...
Community Legend
416 Views
1 replies
0 likes
Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), everything is on the internal storage and because of th...
Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), ever...
Community Legend
781 Views
3 replies
0 likes
Hi guys, I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page where I can find all my updates about artists if I already seen push...
Hi guys, I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page whe...
Community Legend
1141 Views
3 replies
0 likes
Hallo!:)Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert.Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts mehr, das nächste Lied wird abgespielt, aber wie gesagt o...
Hallo!:) Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert. Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts ...
Community Legend
603 Views
1 replies
0 likes
Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start getting songs,not now can anyone help
Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start ge...
Community Legend
881 Views
5 replies
0 likes
Hey there ,I'm abroad for some time now , I don't have access to play store using my US google account.I used to always go to m.spotify.com and download the latest apk .but now , for some reason this is no longer working.is there another way to downl...
Hey there , I'm abroad for some time now , I don't have access to play store using my US google account. I used to always go to m.spotify.com and download the latest apk . but now , for some reaso...
Community Legend
2037 Views
11 replies
0 likes
Hi guys.Is or will there be a android wear app for improved music control and features?ThanksDan
Hi guys. Is or will there be a android wear app for improved music control and features? Thanks Dan
Community Legend
542 Views
2 replies
0 likes
HI! First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline.Second phone hold my offline playlist for 13 days same thing happened now, while on my PC it holded for 30 days like it should...
HI! First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline. Second phone hold my offline playlist for 13 days same thing hap...
Community Legend
716 Views
3 replies
0 likes
Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!
Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!
Community Legend
636 Views
1 replies
0 likes
