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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194534 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194534 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535758 Views

78 replies

3 likes

  • 535758 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439328 Views

565 replies

37 likes

Account
Free
  • 439328 Views
  • 565 replies
  • 37 likes

Solved!! How do I browse "Shows"?

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I followed about 20 of them. When I open the "Shows"-f...

Music Fan

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I f...

JaywalkerHB

Music Fan

1458 Views

6 replies

0 likes

  • 1458 Views
  • 6 replies
  • 0 likes

Samsung s6 equaliser stabiliy

Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...

Regular

Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...

Daniel

Community Legend

781 Views

4 replies

0 likes

  • 781 Views
  • 4 replies
  • 0 likes

Solved!! Do downloaded songs still use bandwith?

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've downloaded, nor do I want to put my phone on airplane...

Regular

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've do...

Daniel

Community Legend

15419 Views

7 replies

1 likes

  • 15419 Views
  • 7 replies
  • 1 likes

Spotify premium stops randomly

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skipping forward/backwards. This occurs with various pl...

Casual Listener

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skip...

psychofergo

Newbie

830 Views

4 replies

0 likes

  • 830 Views
  • 4 replies
  • 0 likes

Android premium issues

I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a UK simcard. I have just paid for premium and so this...

Casual Listener

I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a U...

Daniel

Community Legend

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

Offline Playlists on Android

I have a play list that I complied on Spotify OS X, which contained a mixture of songs from the Spotify catalouge and local files.Everything is cool on the Mac, but when I play the playlist on my Android phone, the local files won't play (and are gre...

Casual Listener

I have a play list that I complied on Spotify OS X, which contained a mixture of songs from the Spotify catalouge and local files.Everything is cool on the Mac, but when I play the playlist on my And...

Daniel

Community Legend

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

"no internet connection"

Spotify on my phone keeps saying i have no internet connection since a couple of days (not in wifi or in 4g). Reinstalled, removed all downloaded songs from my phone, multiple reboots did not help. Is this a known issue since the new update or is thi...

Regular

Spotify on my phone keeps saying i have no internet connection since a couple of days (not in wifi or in 4g). Reinstalled, removed all downloaded songs from my phone, multiple reboots did not help. ...

Eldorado

Music Fan

1605 Views

2 replies

0 likes

  • 1605 Views
  • 2 replies
  • 0 likes

Not in my "country"

I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, please help

Newbie

I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, pleas...

Daniel

Community Legend

610 Views

1 replies

0 likes

Different country
  • 610 Views
  • 1 replies
  • 0 likes

Solved!! Spotify No Internet Connection Detected: Error Code 4

Hi, So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc. However, when I open Spotify it's always offline and it comes up with a message stating "Error Code: 4". It happens everytime I open Spotify. Can...

Music Fan

Hi,    So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc.  However, when I open Spotify it's always offline and it comes up with a m...

Arun2kv

Music Fan

2795 Views

4 replies

0 likes

internet connection
macbook pro
OS X El Capitan
  • 2795 Views
  • 4 replies
  • 0 likes

Local Files

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslist on my phone, the problem is it won't let me play ...

Casual Listener

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslis...

Daniel

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Why is spotify starting up to homepage now instead of my libary?

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thing i need is more steps to get to my saved songs.

Visitor

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thin...

Daniel

Community Legend

438 Views

2 replies

1 likes

  • 438 Views
  • 2 replies
  • 1 likes

Offline songs won't play!!!

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but problems since I got it, and I live in a remote area ...

Casual Listener

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but pr...

Daniel

Community Legend

795 Views

4 replies

1 likes

  • 795 Views
  • 4 replies
  • 1 likes

Android Auto Voice search playlists?

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with Android Auto.

Roadie

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with A...

Daniel

Community Legend

1016 Views

1 replies

0 likes

android auto
  • 1016 Views
  • 1 replies
  • 0 likes

Spotify running with no sound on Sony Z5 Compact

Hi, Spotify worked perfectly the first time I installed in then when I tried to use it a second time, it looked like it was working but there was no sound (sound works perfectly on all other apps etc.) I uninstalled and it worked ok first time again,...

Newbie

Hi,   Spotify worked perfectly the first time I installed in then when I tried to use it a second time, it looked like it was working but there was no sound (sound works perfectly on all other...

pedrot-96

Casual Listener

635 Views

1 replies

0 likes

sony z5 compact no sound
  • 635 Views
  • 1 replies
  • 0 likes

Solved!! Android 5.1.1 - How do you change the storage location?

Hello community, I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. After reinstalling the app it started to store the music on my ...

Casual Listener

Hello community,   I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. Aft...

Huthman

Casual Listener

2169 Views

2 replies

0 likes

  • 2169 Views
  • 2 replies
  • 0 likes

No sound the songs

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no reproduce la siguente. ¿Me podrían ayudar? Estoy dese...

Newbie

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no re...

Lu23

Newbie

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
  • 0 likes

No se escucha despues de la primer canción

Qué pasa, toca la primer canción y se supone debe continuar la siguiente pero solo avanza y no se scucha la música, diganme cómo solucionar eso por favor...

Newbie

Qué pasa, toca la primer canción y se supone debe continuar la siguiente pero solo avanza y no se scucha la música, diganme cómo solucionar eso por favor...

snd1987

Newbie

1152 Views

3 replies

0 likes

  • 1152 Views
  • 3 replies
  • 0 likes

Moved com.spotify.music storage cache folder to SD card, and now won't play offline songs

Hi, The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files whichwere in the com.spotify.music storage cache folder and moved these to my SD card. Spotify then would not find these file...

Newbie

Hi,   The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files which were in the com.spotify.music storage  cache fol...

Daniel

Community Legend

1165 Views

1 replies

0 likes

  • 1165 Views
  • 1 replies
  • 0 likes

Solved!! Local Files No Longer Sync

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app. Steps to reproduce the issue:Made sure computer and phone are on same networkCreated new playlist from computer Spotify appAdded directory to Lo...

Music Fan

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app.   Steps to reproduce the issue: Made sure computer and phone are on same network Cr...

Lazz0r

Music Fan

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Help Me, Please?

I just paid for Spotify Premium, and I'm happy that there's no ads and I can skip as much as I want, but I live in the middle of nowhere, so I want to listen offline. In order to do that, I have to download the music to my phone. Three times a week, ...

Newbie

I just paid for Spotify Premium, and I'm happy that there's no ads and I can skip as much as I want, but I live in the middle of nowhere, so I want to listen offline. In order to do that, I have to d...

Daniel

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes