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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210018 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210018 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559944 Views

78 replies

3 likes

  • 559944 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462478 Views

575 replies

39 likes

Account
Free
  • 462478 Views
  • 575 replies
  • 39 likes

Changed Phone - now all downloaded Songs are gone

Hello,i changed my mobil phone. All songs were downloaded on my sd-card.I put the sd-card on my new phone and started spotify. But the songs wont be found on spotify.Must i download all songs once again ? and what is with the space on the card, can o...

Newbie

Hello, i changed my mobil phone. All songs were downloaded on my sd-card. I put the sd-card on my new phone and started spotify. But the songs wont be found on spotify. Must i download all songs o...

Daniel

Community Legend

1136 Views

1 replies

0 likes

  • 1136 Views
  • 1 replies
  • 0 likes

Android N Developer Preview

Spotify crashes within seconds of opening the app every time. Is there a way you could compile a version with a target of Android N and post it here for people running the Developer Preview?

Casual Listener

Spotify crashes within seconds of opening the app every time. Is there a way you could compile a version with a target of Android N and post it here for people running the Developer Preview?

Daniel

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Album not given in mobile app but available on Spotify Web

Can't find the album of maximum balloon although it is given in the web version. So if I search for the song "tiger" maximum balloon feat aku in Google, I can see the song. If I touch on "open with the app" , the app opens but the song is not played....

Casual Listener

Can't find the album of maximum balloon although it is given in the web version. So if I search for the song "tiger" maximum balloon feat aku in Google, I can see the song. If I touch on "open with t...

julyyde

Casual Listener

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with the chromecast audio

I can click the chromecast audio in spotify, but nothing happens... 

Casual Listener

I can click the chromecast audio in spotify, but nothing happens...  

Daniel

Community Legend

904 Views

3 replies

0 likes

  • 904 Views
  • 3 replies
  • 0 likes

Equilizer issues in spotify

So I downloaded spotify on my new galaxy grand prime and as I was looking in the settings I saw an equilizer option so I clicked on it and I was given a message saying it may mess with the sound and that if u have problems I should disable it so it d...

Visitor

So I downloaded spotify on my new galaxy grand prime and as I was looking in the settings I saw an equilizer option so I clicked on it and I was given a message saying it may mess with the sound and ...

Daniel

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Every other song has no sound but does seem to be playing.

Hi guys. For the last week or so a problem started happening. I'm listening to Spotify a few songs will play normally and then the next won't have any sound. If i skip the next song will be fine. If i close and reopen, the song will play fine also. I...

Casual Listener

Hi guys. For the last week or so a problem started happening. I'm listening to Spotify a few songs will play normally and then the next won't have any sound. If i skip the next song will be fine. If ...

Daniel

Community Legend

3573 Views

6 replies

1 likes

  • 3573 Views
  • 6 replies
  • 1 likes

Solved!! Help me understand how to use Spotify Connect

I and my wife each have a samsung note 3 phone. While I am driving to work in the car and she is at the gym miles away she always starts playing music on my phone. And from what She tells me she can't hear any music on her phone. This morning I say a...

Music Fan

I and my wife each have a samsung note 3 phone. While I am driving to work in the car and she is at the gym miles away she always starts playing music on my phone. And from what She tells me she can'...

Daniel

Community Legend

2539 Views

7 replies

0 likes

  • 2539 Views
  • 7 replies
  • 0 likes

Problems Syncing from my windows 10 desktop to my samsung galaxy S7

So i upgraded my OS to windows 10, and got a new cellphone, samsung galaxy S7. i thought there would be no problems seeing as installing the software to my PC and getting spotify again on my phone was a breeze. there's the problem though LOCAL FILES ...

Casual Listener

So i upgraded my OS to windows 10, and got a new cellphone, samsung galaxy S7. i thought there would be no problems seeing as installing the software to my PC and getting spotify again on my phone wa...

Daniel

Community Legend

923 Views

2 replies

0 likes

Android
local files
S7
Samsung
syncing
Windows 10
  • 923 Views
  • 2 replies
  • 0 likes

Some songs are labeled as "unplayable" now...

Ok, so I've had spotify for 4 months now. I used to listen to alot of stuff, but now some of the songs I listen to are marked as "unplayable". They were playable a month or two ago. What happened?? Please help me because it has confused me for the lo...

Newbie

Ok, so I've had spotify for 4 months now. I used to listen to alot of stuff, but now some of the songs I listen to are marked as "unplayable". They were playable a month or two ago. What happened?? P...

Daniel

Community Legend

629 Views

1 replies

0 likes

unplayable tracks
  • 629 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect is infuriating How do I kill it?

When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Yesterday it popped up while I was trying to run next...

Music Fan

When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Ye...

flagrant99

Music Fan

2109 Views

5 replies

0 likes

  • 2109 Views
  • 5 replies
  • 0 likes

Solved!! Spotify pauses after each song

Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends. It does not pause, I cannot toggle the pause/play...

Casual Listener

Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends...

Bittencourt

Spotify Star

926 Views

3 replies

0 likes

  • 926 Views
  • 3 replies
  • 0 likes

Cómo puedo guardar la música en la SD mototola 2da generación

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

Newbie

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

osornios

Spotify Star

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

next song on wear launches some other app :/

hi guys, new to this wear thing ...just found about the next song ok goolge command for skipping trackgreat! i thought - gave it a try on my 360 sport, but it seems to try to launch some other app rather than just skip spotift track pixempire url hav...

Visitor

hi guys,   new to this wear thing 🙂 ...just found about the next song ok goolge command for skipping track great! i thought - gave it a try on my 360 sport, but it seems to try to launch som...

Daniel

Community Legend

788 Views

5 replies

0 likes

  • 788 Views
  • 5 replies
  • 0 likes

"Starred" playlist is only visible on Spotify web view not mobile or desktop app

I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called "Starred". For whatever reason they removed stars f...

Visitor

I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called ...

Docisgod

Casual Listener

903 Views

1 replies

0 likes

Mobile Phone
WebPlayer
Windows
  • 903 Views
  • 1 replies
  • 0 likes

Autoplay of random songs

I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to. I have this for about a week now and I don't know what is giving this problem, I never gave...

Regular

I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to.  I have this for about a week now ...

Daniel

Community Legend

1456 Views

9 replies

0 likes

  • 1456 Views
  • 9 replies
  • 0 likes

Spotify Crash ZTE Obsidian TMO random

Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, sometimes in the middle of a song, sometimes when s...

Casual Listener

Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, ...

Daniel

Community Legend

1620 Views

5 replies

0 likes

Crash
frozen
hang
Obsidian
T-Mobile
ZTE
  • 1620 Views
  • 5 replies
  • 0 likes

Spotify on Fire TV login issues

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on the fire tv remote let alone twice in a day. Is this the correc...

Casual Listener

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on th...

Daniel

Community Legend

1524 Views

3 replies

0 likes

  • 1524 Views
  • 3 replies
  • 0 likes

Android Spotiy stops randomly and then start in fast playback

I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode.Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way.This can be happening 2/3 times in every song I listen.Please,hel...

Newbie

I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode. Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way. This can b...

Daniel

Community Legend

737 Views

4 replies

0 likes

  • 737 Views
  • 4 replies
  • 0 likes

Solved!! Saving Albums and Download Not Working Anymore

All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from my storage.What the heck is going on?I'm paying for...

Casual Listener

All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from ...

Nothappywthu1

Casual Listener

1037 Views

4 replies

0 likes

  • 1037 Views
  • 4 replies
  • 0 likes

Activating bluetooth requires restart of Spotify

This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.

Newbie

This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.

Julioenge1982

Casual Listener

1099 Views

3 replies

0 likes

  • 1099 Views
  • 3 replies
  • 0 likes