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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854743 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854743 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20464 Views
  • 3 replies
  • 0 likes
  • 20464 Views
  • 3 replies
  • 0 likes

SD card storage - unreliable, and so spotify - unreliable.

It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many times I've had to do a complete uninstall just to get i...

  • Casual Listener
  • It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many time...
  • armchair_scouse
  • Newbie
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

RyanDan - Imagine

Not sure if I'm posting this in the right place but I'm new here!I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It comes up with script-running problems.)My life phone can ...

  • Casual Listener
  • Not sure if I'm posting this in the right place but I'm new here! I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It co...
  • plonkzzz
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

spotify fails to launch

About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again. === START OF TEMPLATE ===Brief description of the issue: Everytime i try to start spotify, it goes black, then says "Unfortunetly,...

  • Newbie
  • About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again.      === START OF TEMPLATE === Brief description of the...
  • huon22
  • Casual Listener
  • 260 Views
  • 3 replies
  • 0 likes
  • 260 Views
  • 3 replies
  • 0 likes

Solved!! Spotify local tracks wireless sync no longer works

Hi, For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning.. Is there anyway we can revert to old desktop software? Or is there any particular reason why this would stop work...

  • Casual Listener
  • Hi,   For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning..   Is there anyway we can revert to old des...
  • cadmielp
  • Roadie
  • 4503 Views
  • 18 replies
  • 4 likes
  • 4503 Views
  • 18 replies
  • 4 likes

Free Spotify playlist

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I saved 2 nights ago.

  • Music Fan
  • I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I...
  • patdriessen
  • Music Fan
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Spotify Connect For Desktop App

I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue keeps me away from it. I've turned on Sync from cellul...

  • Regular
  • I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue kee...
  • flash042
  • Casual Listener
  • 429 Views
  • 12 replies
  • 0 likes
  • 429 Views
  • 12 replies
  • 0 likes

Handsfree do not work! changing songs on spotify using hansfree do not work!

after i updated spotify on my samsung alpha my handsfree do not work as it should, i can not change song from the steering wheel, it used to work just fine, but after a update it stopped working.i am using an ALPINE head unit, can not change songs us...

  • Newbie
  • after i updated spotify on my samsung alpha my handsfree do not work as it should, i can not change song from the steering wheel, it used to work just fine, but after a update it stopped working. i ...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Showing music information on car display

Hi there,When I play my spotify music by bluetooth connection in my car, it doesn't show any music information like tracktitle, artist and number. It only shows "streaming". The strange thing is that it does show the information when I connect with a...

  • Casual Listener
  • Hi there, When I play my spotify music by bluetooth connection in my car, it doesn't show any music information like tracktitle, artist and number. It only shows "streaming". The strange thing is ...
  • 447 Views
  • 0 replies
  • 0 likes
  • 447 Views
  • 0 replies
  • 0 likes

Can't access my spotify prenium on my mobile

I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or how to install it or anything. I want to listen to Spot...

  • Newbie
  • I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or...
  • user-removed
  • Not applicable
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Cannot connect to internet

I tried browsing for music but the message "No internet connection availble" appears at the bottom. I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't this one? If anyone knows how to fix this, please reply....

  • Casual Listener
  • I tried browsing for music but the message "No internet connection availble" appears at the bottom.  I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't...
  • ghostkey
  • Regular
  • 3184 Views
  • 17 replies
  • 0 likes
  • 3184 Views
  • 17 replies
  • 0 likes

Spotify shredded my SD Card

Brief description of the issue: Spotify destroyed my SD card. In attempt to have offline save to the SD card I did a fresh reinstall as others suggested. Upon reinstalling I queued up some offline downloads. Shortly after I received a notification "B...

  • Newbie
  • Brief description of the issue:   Spotify destroyed my SD card. In attempt to have offline save to the SD card I did a fresh reinstall as others suggested. Upon reinstalling I queued up some ...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Sony options

Hi,Would it be possible to move the three dots of song options a bit to the left. It's really annoying to try to hit that button when it mainly scrolls the songlist on starts to play that song. I use that button mostly formula adding song to queue, s...

  • Newbie
  • Hi, Would it be possible to move the three dots of song options a bit to the left. It's really annoying to try to hit that button when it mainly scrolls the songlist on starts to play that song. I u...
  • Fonzter
  • Music Fan
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Moving Regions

Hi there!I moved to London from Australia a few months ago and my Spotify still hasn't caught up with the fact that I've relocated country/region.Does anyone know what I can do?

  • Newbie
  • Hi there! I moved to London from Australia a few months ago and my Spotify still hasn't caught up with the fact that I've relocated country/region. Does anyone know what I can do?
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Terrible sound quality

Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad quallity, I will use Kazaa for downloading. Solution...

  • Newbie
  • Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad q...
  • Nico
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Volume sur galaxy s6/edge

Bonjour, j'ai un gros problème de son avec spotify (prise jack et Bluetooth) et que avec spotify : le volume fait des vagues comme si spotify était incompatible avec l'equaliseur du temephoneJe vous remercie par avanceCordialement

  • Newbie
  • Bonjour, j'ai un gros problème de son avec spotify (prise jack et Bluetooth) et que avec spotify : le volume fait des vagues comme si spotify était incompatible avec l'equaliseur du temephone Je vou...
  • Hytock
  • Casual Listener
  • 261 Views
  • 4 replies
  • 0 likes
  • 261 Views
  • 4 replies
  • 0 likes

Will not play next song in queue / playlist.

This is making Spotify unusable for me. I've tried deleting cache, uninstallling, power cycling my Kindle HDX. Even tried downloading a different version. Nothing works. Once a song ends it just stops. The play/pause button is on pause meaning it sho...

  • Casual Listener
  • This is making Spotify unusable for me. I've tried deleting cache, uninstallling, power cycling my Kindle HDX. Even tried downloading a different version. Nothing works. Once a song ends it just stop...
  • miketh2005
  • Casual Listener
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Guardian app volume issues

Hi, the volume on Spotify has started decreasing once I click on a story, in the same way it decreases when you play a video. This doesn't happen on the Guardian main page.I have been using Spotify alongside the Guardian app for many months with nary...

  • Casual Listener
  • Hi, the volume on Spotify has started decreasing once I click on a story, in the same way it decreases when you play a video. This doesn't happen on the Guardian main page. I have been using Spotify...
  • 253 Views
  • 0 replies
  • 0 likes
  • Android
    Guardian
    Volume fade
  • 253 Views
  • 0 replies
  • 0 likes

Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade.

Hi Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade.Everything looks the same but the widget does not react when I press the buttons.I can see that the widget registers the touch but nothing happens. Did I factor...

  • Casual Listener
  •   Hi   Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade. Everything looks the same but the widget does not react when I press the buttons. I can s...
  • Ingenher
  • Casual Listener
  • 753 Views
  • 5 replies
  • 2 likes
  • 753 Views
  • 5 replies
  • 2 likes

syncing to downloads

How do I sync music to downloads on a Samsung galaxy 4?

  • Newbie
  • How do I sync music to downloads on a Samsung galaxy 4?
  • driveflanger
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

App just keeps loading and loading

Spotify has been acting really weird lately. Whenever I open it, it's like it's blank. It will just show a blank page for the now playing (when I open it through the widget on my home screen), and then when I hit back, it shows the top bar, but just ...

  • Newbie
  • Spotify has been acting really weird lately.  Whenever I open it, it's like it's blank. It will just show a blank page for the now playing (when I open it through the widget on my home screen), ...
  • 677 Views
  • 0 replies
  • 1 likes
  • 677 Views
  • 0 replies
  • 1 likes