Paying for premium not getting it and wanting refund

I had the free trial and it ran out so I went and did the college student deal and it didn't say that it went through on the app do I canceled the premium account and it says that the money is being taken out of my account still and I want it back

• Charlie_Turman
• Newbie
• I had the free trial and it ran out so I went and did the college student deal and it didn't say that it went through on the app do I canceled the premium account and it says that the money is being ...
• 2015-10-27 5:36:35 AM
• 2015-10-28 11:03:18 AM
• Daniel
• Community Legend
• 142 Views
• 1 replies
• 0 likes

Sound Quality

I am switching from the soon to be defunct Zune subscription service to either spotify or rhapsody. I really like the interface and selection on spotify but the sound quality on my HTC One M8 is so bad it's difficult to listen to it. I am listening o...

• nickvr
• Newbie
• I am switching from the soon to be defunct Zune subscription service to either spotify or rhapsody.  I really like the interface and selection on spotify but the sound quality on my HTC One M8 i...
• 2015-10-27 6:17:05 AM
• 2015-10-27 7:30:26 AM
• camillo75
• Community Legend
• 246 Views
• 1 replies
• 0 likes

Cuenta no registrata y servicio debitando

Buenas noches, el año pasado abri una cuenta y la pase a premium, debitandose de mi tarjeta Visa. Hace un mes me robaron y ahora no me registra la cuenta como premium, me hace volver a cargar una tarjeta para que se debite el cargo. Quisiera que me l...

• nanii_rsp14
• Newbie
• Buenas noches, el año pasado abri una cuenta y la pase a premium, debitandose de mi tarjeta Visa. Hace un mes me robaron y ahora no me registra la cuenta como premium, me hace volver a cargar una tar...
• 2015-10-26 12:33:15 AM
• 2015-10-27 1:26:38 AM
• driveflanger
• Community Legend
• 137 Views
• 1 replies
• 0 likes

How do I permanently delete my account? When i go to the subscription page there isn't that option

• shelleyjones-GB
• Casual Listener
• 2015-10-26 12:49:24 AM
• 2015-10-27 1:07:43 AM
• Daniel
• Community Legend
• 167 Views
• 1 replies
• 0 likes

Opt out of suggested songs

I was studying for a test and listening to calming piano music on spotify mobile app. I love spotify. But after a few songs katy perry starts playing because spotify suggests a song. This happens several times till I have no more skips. I just stoppe...

• ryanvaughan777
• Casual Listener
• I was studying for a test and listening to calming piano music on spotify mobile app. I love spotify. But after a few songs katy perry starts playing because spotify suggests a song. This happens sev...
• 2015-10-26 10:54:13 PM
• 2015-10-26 12:11:22 AM
• Daniel
• Community Legend
• 324 Views
• 1 replies
• 0 likes
• opt-out
  Suggesting Songs

Cannot Sync Local Files with Android

I cannot get my Local Files to syncronize with my Android. I have been able to save all of my music offline except those. i currently use Spotify version 1.0.16.104.g3b776c9e, with Windows 10, and a Samsung Note 3. Any help is much appreciated.

• chessnsnuff
• Newbie
• I cannot get my Local Files to syncronize with my Android.  I have been able to save all of my music offline except those.     i currently use Spotify version 1.0.16.104.g3b776c9e, ...
• 2015-10-26 9:46:00 PM
• 2015-10-26 10:31:20 PM
• Daniel
• Community Legend
• 224 Views
• 1 replies
• 0 likes

spotify in car

Im trying to understand why spotify wont play on all my speakers in my car. Only plays from the front ones as long as its running blutooth yet pandora works on all of them in blutooth . I have tried other phones and its same still dont change it Im u...

• jason1783
• Newbie
• Im trying to understand  why spotify  wont play on all  my  speakers  in my car. Only  plays  from the  front ones  as  long as  its  runni...
• 2015-10-26 8:34:37 PM
• 264 Views
• 0 replies
• 0 likes

Music Not Playing on Android

I tried reinstalling several times, doesn't work.After logging in, everything works fine until I press "Shuffle Play" on ANY charts or my playlist (I am on a free account fyi).Only the first time, there will be a sponsor with a dismiss button. After ...

• iamabigamshiit
• Newbie
• I tried reinstalling several times, doesn't work. After logging in, everything works fine until I press "Shuffle Play" on ANY charts or my playlist (I am on a free account fyi). Only the first time...
• 2015-10-26 7:22:45 PM
• 285 Views
• 0 replies
• 0 likes
• Android 5.0.2

Moving Spotify offline music to SD card on 5.0.1

First of all my phone is an HTC One M8, as mentioned running 5.0.1. Why is there no simple way to transfer music to my SD card? I have a 60gb SD card and only 16gb on my in built memory, so I always try and put things into my SD card to save space, h...

• josh_mcn
• Newbie
• First of all my phone is an HTC One M8, as mentioned running 5.0.1.   Why is there no simple way to transfer music to my SD card? I have a 60gb SD card and only 16gb on my in built memory, so ...
• 2015-10-26 2:14:22 PM
• 2015-10-26 2:37:57 PM
• Daniel
• Community Legend
• 253 Views
• 1 replies
• 0 likes

Asking user to log in using offline mode

Hi, I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be fully downloaded. I switched the application to offline mode and...

• kamikazi3
• Casual Listener
• Hi,   I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be full...
• 2015-10-22 10:56:08 AM
• 2015-10-26 1:34:14 PM
• kamikazi3
• Casual Listener
• 167 Views
• 1 replies
• 0 likes

More than 3 devices althouth I have only one!

Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've recommend it to many friends and I have the fealing fr...

• Pappus
• Casual Listener
• Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've rec...
• 2015-10-25 11:03:16 PM
• 2015-10-26 12:47:20 PM
• MichaelW
• Community Legend
• 232 Views
• 1 replies
• 0 likes

problem with my account and Facebook

I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall.... Now my Spotify profile appear in his Facebook nam...

• ratboy77
• Newbie
• I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall......
• 2015-10-25 11:18:46 AM
• 2015-10-26 11:34:55 AM
• MichaelW
• Community Legend
• 183 Views
• 1 replies
• 0 likes

Spotify lose Internet on Android, but not on PC. Same WiFi.

Hi, my fellow Spotifyans! I have a slight problem with my WiFi and Spotify on Android.I have done some research and found other threads with similar content, however I believe the problem of mine differs slightly. In short:Spotify (PC) + home WiFi = ...

• laustr
• Newbie
• Hi, my fellow Spotifyans!   I have a slight problem with my WiFi and Spotify on Android. I have done some research and found other threads with similar content, however I believe th...
• 2015-10-26 10:50:01 AM
• 411 Views
• 0 replies
• 0 likes

I had downloaded the software and it had volume control for program now it is not there.

The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old format has the Web developer's been hacked?

• Treks13
• Casual Listener
• The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old for...
• 2015-10-25 10:58:57 PM
• 2015-10-26 7:39:28 AM
• Daniel
• Community Legend
• 241 Views
• 3 replies
• 0 likes

My spotidy keeps shutting off

HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?

• cbschc
• Newbie
• HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?
• 2015-10-25 12:59:15 AM
• 2015-10-26 5:47:22 AM
• Daniel
• Community Legend
• 181 Views
• 1 replies
• 0 likes

Cierre inesperado en galaxi s5

Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamenteYa lo borre y lo instalé varias veces y nadaIgual se cierra justo al inicio

• heinerblanco
• Casual Listener
• Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamente Ya lo borre y lo instalé varias veces y nada Igual se cierra justo al inicio
• 2015-10-21 4:48:50 PM
• 2015-10-26 3:55:40 AM
• Amadito07
• Newbie
• 239 Views
• 1 replies
• 0 likes

Spotify Now

Hey everyone, Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android? https://www.spotify.com/us/now/

• aaronmfisher
• Newbie
• Hey everyone,   Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android?   https://www.spotify.com/us/now/
• 2015-10-20 7:49:35 PM
• 2015-10-26 2:10:53 AM
• crisperrgk
• Casual Listener
• 205 Views
• 1 replies
• 1 likes

Create Folders

how can I created or organize folders on my android device?

• SpotifyZile
• Newbie
• how can I created or organize folders on my android device?
• 2015-10-25 11:09:17 PM
• 2015-10-25 11:10:31 PM
• Daniel
• Community Legend
• 152 Views
• 1 replies
• 0 likes