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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114739 Views

26 replies

4 likes

  • 114739 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230625 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230625 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589810 Views

79 replies

3 likes

  • 589810 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484703 Views

580 replies

42 likes

Account
Free
  • 484703 Views
  • 580 replies
  • 42 likes

App wont load my local data anymore!

The Spotify App on Android wont play all of my songs anymore so i went online to download them AGAIN and now it wont download all of them (witch it had before..) the tutorial to download local files on your smartphone wont work eather ... Why? just w...

Casual Listener

The Spotify App on Android wont play all of my songs anymore so i went online to download them AGAIN and now it wont download all of them (witch it had before..) the tutorial to download local files ...

dkloder

Newbie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

playing music offline

do I need to download songs before I'm able to play them offline

Newbie

do I need to download songs before I'm able to play them offline

MattSuda

Spotify Star

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Solved!! Can't change to another song after 5 songs that I skipped

Spotify Music prevents me from changing or skipping to another song.It just doesn't show any arrows to move to the next song. 4.8.0.1004 is the version of Spotify Music that I use.

Regular

Spotify Music prevents me from changing or skipping to another song. It just doesn't show any arrows to move to the next song.   4.8.0.1004 is the version of Spotify Music that I use.

Umeaboy_83

Regular

992 Views

2 replies

0 likes

  • 992 Views
  • 2 replies
  • 0 likes

Spotify on Samsung Galaxy S3

Hello, So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have to hit the "Pause" button then "play" button to hear the song...

Visitor

Hello,   So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have t...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Solved!! Songs are PLAYING but NO SOUND (Samsung GS3)

Hi Guys, I'm having this problem, but I'm getting no sound via headphones on my Samsung Galaxy S3 (Running ICS).Any clear help would be much appreciated!! Tom.

Casual Listener

Hi Guys,   I'm having this problem, but I'm getting no sound via headphones on my Samsung Galaxy S3 (Running ICS). Any clear help would be much appreciated!!   Tom.

eminorseven

Casual Listener

61975 Views

13 replies

0 likes

  • 61975 Views
  • 13 replies
  • 0 likes

Lock screen controls not working on Android 4.4.2 (Kitkat) on Huawei P7 Ascend phone

I seem to have lost my lock screen controls (play, pause etc) on my Huawei P7 Ascend phone running Android 4.4.2 (Kitkat). Spotify runs perfectly well except for this one little issue. I've made sure all notifications are selected to show but for som...

Casual Listener

I seem to have lost my lock screen controls (play, pause etc) on my Huawei P7 Ascend phone running Android 4.4.2 (Kitkat). Spotify runs perfectly well except for this one little issue. I've made sure...

MrsCEvers78

Casual Listener

1433 Views

2 replies

0 likes

  • 1433 Views
  • 2 replies
  • 0 likes

App starting on it's own when I hang up from a call in the car

Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a way to stop this from happening. 2013 BMW 550i, th...

Newbie

Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Why has a song become 'unplayable'?

It's just suddenly become unplayable why?

Casual Listener

It's just suddenly become unplayable why?

687 Views

0 replies

0 likes

  • 687 Views
  • 0 replies
  • 0 likes

Song appears to be playing but there is no sound

This is an issue that I am having on my samsung Ace 3. Whenever i'm playing music on my phone on shuffle play, about 50% of the time when it goes to the next song, it'll be "playing" as shown by the time slider moving at the bottom, however there'll ...

Casual Listener

This is an issue that I am having on my samsung Ace 3. Whenever i'm playing music on my phone on shuffle play, about 50% of the time when it goes to the next song, it'll be "playing" as shown by the ...

caleb_hates_you

Casual Listener

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes

Song stops playing/looks like it's playing/no audio

I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones and the problem hasn't occurred while using them. N...

Music Fan

I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones ...

Allove79

Music Fan

976 Views

3 replies

0 likes

  • 976 Views
  • 3 replies
  • 0 likes

Audio keeps cutting out

** COPIED MY EMAIL **Hi,I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops playing yet the app says the song is playing. In order to play the ...

Casual Listener

** COPIED MY EMAIL ** Hi, I have several gripes with the app at the moment. My app keeps crashing and I have to close and restart it. However my main issue is that audio suddenly stops playing ...

xxmissiolaxx

Casual Listener

2202 Views

3 replies

0 likes

Android
audio
Crash
Crash Android
crashing app
Music
  • 2202 Views
  • 3 replies
  • 0 likes

New Music Friday Update needed

Hi..I'm a Spotify Premium user utilizing Spotify on my LG/Android device...anyways long story short..the Spotify New Music Friday playlist usually almost always updates every Friday morning along with the new album releases for the week..however soon...

Roadie

Hi..I'm a Spotify Premium user utilizing Spotify on my LG/Android device...anyways long story short..the Spotify New Music Friday playlist usually almost always updates every Friday morning along wit...

Beltane575xx

Roadie

2202 Views

5 replies

2 likes

  • 2202 Views
  • 5 replies
  • 2 likes

Wrong Password Always!

I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact support this is so frustrating

Visitor

I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact sup...

Nico

Community Legend

1472 Views

7 replies

0 likes

Password reset
  • 1472 Views
  • 7 replies
  • 0 likes

Radio issues

HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving but all the songs are still the same. I really liked...

Newbie

HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving b...

380 Views

0 replies

2 likes

  • 380 Views
  • 0 replies
  • 2 likes

Premium running list stops at random

I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace.E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk0AVBC1jXxg3 Unfortunately these lists stop playing on the S...

Roadie

 I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace. E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Downloaded playlists dont work

This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also using my data). Also, when a song finishes, it DOES N...

Newbie

This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also us...

osornios

Spotify Star

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Solved!! WiFi problem

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection.I already have tried to uninstall and reinstall the app, but it still does...

Newbie

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection. I already have tried ...

Daniel

Community Legend

15128 Views

4 replies

0 likes

wifi
  • 15128 Views
  • 4 replies
  • 0 likes

Queued Track "Playing" With No Audio

This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue. What happens is that I will start a playlist (usually, one saved offline), and then qu...

Casual Listener

This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue.   What happens is that I wil...

Verilidaine

Casual Listener

1029 Views

3 replies

0 likes

  • 1029 Views
  • 3 replies
  • 0 likes

Solved!! Says i have no internet connection but i do!

Hi i have tried everything with my Samsung Galaxy S5,Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection..I am close to my router and signal is very strong plus everything else works with no ...

Regular

Hi i have tried everything with my Samsung Galaxy S5, Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection.. I am close to my router and si...

dellana50

Regular

5118 Views

8 replies

0 likes

  • 5118 Views
  • 8 replies
  • 0 likes

Spotify over USB and D/A Converter in Android Systems possible?

I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-DeviceIt is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it doesn´t work on my Galaxy Note 10 tablet and S IV-phon...

Casual Listener

I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-Device It is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it d...

Mario1959

Casual Listener

1740 Views

2 replies

0 likes

  • 1740 Views
  • 2 replies
  • 0 likes