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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210045 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210045 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559982 Views

78 replies

3 likes

  • 559982 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462493 Views

575 replies

39 likes

Account
Free
  • 462493 Views
  • 575 replies
  • 39 likes

Sorting Playlist

Hi, I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My playlist sorting options is set to Custom. Hope to hear from t...

Casual Listener

Hi,   I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My pl...

Daniel

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!! Followed artists disappeared

Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags have gone. Any ideas why or how to get them back?Many tha...

Music Fan

Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags ha...

cohenfs

Roadie

7717 Views

6 replies

0 likes

  • 7717 Views
  • 6 replies
  • 0 likes

Mysteriously unfollowing artists

I've been running into this issue where I've followed artists either on my phone or pc, but when I go back to them at a later date, I'm somehow not following them anymore. Is this an issue for anyone else? And how can I resolve this? Thanks!

Regular

I've been running into this issue where I've followed artists either on my phone or pc, but when I go back to them at a later date, I'm somehow not following them anymore. Is this an issue for anyone...

cohenfs

Roadie

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Disconnecting from bluetooth

Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model. As said it happened after the new update, and I've tried with both my work and personal phon...

Music Fan

Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model.   As said it happened after the ne...

Daniel

Community Legend

1050 Views

4 replies

0 likes

  • 1050 Views
  • 4 replies
  • 0 likes

stop manual downloading

Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this?Thanks hope to hear from you

Newbie

Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this? Thanks hope to hear from you

Daniel

Community Legend

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Problem with Spotify android app and chromecast

Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chromecast audio. If Spotify can't fix its android app s...

Newbie

Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chrom...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Solved!! Downloads taking up storage space

Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, where I had downloaded too many albums. However, af...

Casual Listener

Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, ...

eharwy

Casual Listener

1260 Views

1 replies

0 likes

downloads
  • 1260 Views
  • 1 replies
  • 0 likes

just not working

Songs don't play offline, online plays one song then stops, worked perfectly fine until I updated.

Casual Listener

Songs don't play offline, online plays one song then stops, worked perfectly fine until I updated.

Daniel

Community Legend

785 Views

5 replies

0 likes

  • 785 Views
  • 5 replies
  • 0 likes

ghost copies of modified local tracks

Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate entries for local tracks that have been modified. It s...

Regular

Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate ent...

Daniel

Community Legend

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Can't hear facebook messenger notification sounds while using spotify, unlike all the others sounds

I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound.i have sound on in the app, tried to switch between sounds, but didn't work eitherthis happens since the first time i used s...

Newbie

I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound. i have sound on in the app, tried to switch between sounds, but didn't ...

Daniel

Community Legend

4912 Views

1 replies

0 likes

  • 4912 Views
  • 1 replies
  • 0 likes

SD card memory decreased

Hello everybody I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was before delete. My telephone is Sony Xperia Z3 compact. Does anybod...

Casual Listener

Hello everybody 🙂   I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was bef...

Daniel

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Spotify is downloading music on internal storage instead of sdcard

Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), everything is on the internal storage and because of th...

Casual Listener

Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), ever...

Daniel

Community Legend

757 Views

3 replies

0 likes

  • 757 Views
  • 3 replies
  • 0 likes

Artist's update notification on mobile device

Hi guys, I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page where I can find all my updates about artists if I already seen push...

Visitor

Hi guys,   I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page whe...

Daniel

Community Legend

1106 Views

3 replies

0 likes

Artists Favorites
new release
Notifications
  • 1106 Views
  • 3 replies
  • 0 likes

Playlist wird ohne Tob abgespielt

Hallo!:)Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert.Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts mehr, das nächste Lied wird abgespielt, aber wie gesagt o...

Casual Listener

Hallo!:) Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert. Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts ...

Daniel

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Playlist gone

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start getting songs,not now can anyone help

Casual Listener

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start ge...

Daniel

Community Legend

823 Views

5 replies

0 likes

  • 823 Views
  • 5 replies
  • 0 likes

cant update android app

Hey there ,I'm abroad for some time now , I don't have access to play store using my US google account.I used to always go to m.spotify.com and download the latest apk .but now , for some reason this is no longer working.is there another way to downl...

Regular

Hey there , I'm abroad for some time now , I don't have access to play store using my US google account. I used to always go to m.spotify.com and download the latest apk . but now , for some reaso...

Daniel

Community Legend

1955 Views

11 replies

0 likes

  • 1955 Views
  • 11 replies
  • 0 likes

Wear app?

Hi guys.Is or will there be a android wear app for improved music control and features?ThanksDan

Visitor

Hi guys. Is or will there be a android wear app for improved music control and features? Thanks Dan

Daniel

Community Legend

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Offline playlist stops working

HI! First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline.Second phone hold my offline playlist for 13 days same thing happened now, while on my PC it holded for 30 days like it should...

Visitor

HI!   First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline. Second phone hold my offline playlist for 13 days same thing hap...

Daniel

Community Legend

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Sony Xperia latest update crashes Spotify

Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!

Casual Listener

Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!

Daniel

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Android app won't open - can't detect storage online or offline

Hi all! Phone: Android Galaxy Note 6 My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instead, I have Spotify, which is set up to play online (of course), as well a...

Newbie

Hi all! 😄   Phone: Android Galaxy Note 6   My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instea...

Daniel

Community Legend

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes