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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376415 Views

541 replies

34 likes

Account
Free
  • 376415 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

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  • 7 likes

Solved!! Android 5.1.1 - How do you change the storage location?

Hello community, I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. After reinstalling the app it started to store the music on my ...

Casual Listener

Hello community,   I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. Aft...

Huthman

Casual Listener

2090 Views

2 replies

0 likes

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  • 2 replies
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No sound the songs

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no reproduce la siguente. ¿Me podrían ayudar? Estoy dese...

Newbie

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no re...

Lu23

Newbie

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
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No se escucha despues de la primer canción

Qué pasa, toca la primer canción y se supone debe continuar la siguiente pero solo avanza y no se scucha la música, diganme cómo solucionar eso por favor...

Newbie

Qué pasa, toca la primer canción y se supone debe continuar la siguiente pero solo avanza y no se scucha la música, diganme cómo solucionar eso por favor...

snd1987

Newbie

1030 Views

3 replies

0 likes

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  • 3 replies
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Moved com.spotify.music storage cache folder to SD card, and now won't play offline songs

Hi, The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files whichwere in the com.spotify.music storage cache folder and moved these to my SD card. Spotify then would not find these file...

Newbie

Hi,   The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files which were in the com.spotify.music storage  cache fol...

Daniel

Community Legend

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
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Solved!! Local Files No Longer Sync

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app. Steps to reproduce the issue:Made sure computer and phone are on same networkCreated new playlist from computer Spotify appAdded directory to Lo...

Music Fan

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app.   Steps to reproduce the issue: Made sure computer and phone are on same network Cr...

Lazz0r

Music Fan

573 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Help Me, Please?

I just paid for Spotify Premium, and I'm happy that there's no ads and I can skip as much as I want, but I live in the middle of nowhere, so I want to listen offline. In order to do that, I have to download the music to my phone. Three times a week, ...

Newbie

I just paid for Spotify Premium, and I'm happy that there's no ads and I can skip as much as I want, but I live in the middle of nowhere, so I want to listen offline. In order to do that, I have to d...

Daniel

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Is it possible to change song on mobile from PC?

Hi all, I am currently using Spotify, connected to speakers, through my phone. However, it would be very handy if I could change songs using my desktop PC instead of walking all the way over to the phone to do so. Is it possible?

Casual Listener

Hi all,   I am currently using Spotify, connected to speakers, through my phone. However, it would be very handy if I could change songs using my desktop PC instead of walking all the way over...

Daniel

Community Legend

2257 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Album Artwork not displaying on Galaxy s7 Edge Lockscreen

Hello spotify community, I have a quesiton regarding album artwork. Usually on an iphone when you play music the album artwork is displayed during lockscreen. I have the Galaxy s7 Edge and everytime I play my music I only get a widget instead of the ...

Newbie

Hello spotify community,   I have a quesiton regarding album artwork. Usually on an iphone when you play music the album artwork is displayed during lockscreen. I have the Galaxy s7 Edge and e...

Daniel

Community Legend

1940 Views

1 replies

2 likes

  • 1940 Views
  • 1 replies
  • 2 likes

Solved!! Can't find "shows"

I want to listen to podcasts but can't seem to find the "shows" button anywhere where the podcasts are supposed to be. I have the Spotify version 4.8.0.1004. My android version is 5. 0.1. I just updated Spotify so it should be the newest available ve...

Regular

I want to listen to podcasts but can't seem to find the "shows" button anywhere where the podcasts are supposed to be. I have the Spotify version 4.8.0.1004. My android version is 5. 0.1. I just upda...

oscar2107

Regular

4612 Views

11 replies

0 likes

Shows Podcast ubernoob
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Can't play my downloaded songs offline

Hello,I use Spotify premium.I downloaded a lot of songs to hear them offline.My downloaded play lists I can hear when I'm offline but not my songs.Do you have any suggestions why? I installed the app again and downloaded all the songs again but it di...

Newbie

Hello, I use Spotify premium. I downloaded a lot of songs to hear them offline. My downloaded play lists I can hear when I'm offline but not my songs. Do you have any suggestions why? I installed...

Daniel

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Better Radio Options

I love Spotify, but I've been finding the radio section really lackluster. Whenever I search for an artist and follow their radio station, I end up with a bunch of unrelated artists I have no desire to hear. In addition, my station doesn't seem to be...

Newbie

I love Spotify, but I've been finding the radio section really lackluster. Whenever I search for an artist and follow their radio station, I end up with a bunch of unrelated artists I have no desire ...

294 Views

0 replies

0 likes

  • 294 Views
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The music won't play continously.

I use Spotify Connect for Sonos and Bluseound via Android Phone.It would only for a few seconds then stop then after 30 seconds plays again then stop.Any solution for this problem.My Deezer account don't have this problem.Any solution for this? This ...

Newbie

        I use Spotify Connect for Sonos and Bluseound via Android Phone.It would only for a few seconds then stop then after 30 seconds plays again then stop.Any solution for t...

Daniel

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

everytime i log into spotify it keeps re-downloading my saved music please help!!!

hieverytime i seem 2 log in2 spotify from my phone it just automatically starts 2 re-download my already saved music that has already been downloaded ready 4 listening offline... anyone have any ideas about this? its really starting 2 piss me off!!! ...

Newbie

hi everytime i seem 2 log in2 spotify from my phone it just automatically starts 2 re-download my already saved music that has already been downloaded ready 4 listening offline... anyone have any id...

Daniel

Community Legend

627 Views

1 replies

0 likes

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  • 1 replies
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No audio.

So, when I first click play on my Android devices, LG G3, LG optimus G, or even my Samsung Galaxy tab8, the music starts to play. After the song ends, as it should, it automatically goes to the next song in the playlist. However for some reason the a...

Regular

So, when I first click play on my Android devices, LG G3, LG optimus G, or even my Samsung Galaxy tab8, the music starts to play. After the song ends, as it should, it automatically goes to the next ...

MrBizradley

Regular

656 Views

5 replies

0 likes

  • 656 Views
  • 5 replies
  • 0 likes

trouble hearing music

I have a galaxy s4 and when I listen to the playlist of songs in online normal mode , passes a certain time my cell phone screen goes blank and give a few minutes to play the songs . What do I do?? I have to change any settings of spotify or my phone...

Newbie

I have a galaxy s4 and when I listen to the playlist of songs in online normal mode , passes a certain time my cell phone screen goes blank and give a few minutes to play the songs . What do I do?? I...

Daniel

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Volume Lowering by Itself When Playing Through Phone Speakers

After the most recent update, whenever I try to play a song over my speakers max volume on my Moto X Pure Edition, the volume will gradually lower itself to a headphone level even though I didn't touch the volume controls. I do not have any kind of E...

Newbie

After the most recent update, whenever I try to play a song over my speakers max volume on my Moto X Pure Edition, the volume will gradually lower itself to a headphone level even though I didn't tou...

Daniel

Community Legend

2373 Views

2 replies

0 likes

  • 2373 Views
  • 2 replies
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Radio stations not working

Hi, My radio stations are not working (I have tried multiple stations and different devices Samsung Galaxy S6 and Microsoft surface).I have tried clearing the cache data, deleting the app, reinstalling the app, logging in and out, everything short of...

Newbie

  Hi,   My radio stations are not working (I have tried multiple stations and different devices Samsung Galaxy S6 and Microsoft surface). I have tried clearing the cache data, deleting ...

316 Views

0 replies

0 likes

  • 316 Views
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Solved!! Last.fm error

Hi, so this has been going on for quite a while and it's gone to the point where I'm kind of fed up. Whenever I open Spotify, I keep receiving a "last.fm error" where my "log in data" is wrong when I have not logged in in the first place. Of course I...

Casual Listener

Hi, so this has been going on for quite a while and it's gone to the point where I'm kind of fed up. Whenever I open Spotify, I keep receiving a "last.fm error" where my "log in data" is wrong when I...

Jordi

Community Legend

1435 Views

3 replies

0 likes

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  • 3 replies
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Spotify crash with Network Stream Player DENON DNP 730AE

My Network Streamer Player DENON DNP 730AE Go crash when switching spotify other option of listening for example iOS airplay or Internet radio. To restart the network audio player must turn it off and disconnect the power. This problem is caused by i...

Visitor

My Network Streamer Player DENON DNP 730AE  Go crash when switching spotify other option of listening for example iOS airplay or Internet radio. To restart the network audio player must turn it ...

nspm

Casual Listener

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
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Solved!! Can login with browser but not with android app

Out of the blue yesterday my spotify instantly logged me out and when i tried to log back in ,it said "it appears you are trying to login from a different country". Then i tried to login and play music with chrome(on pc,web player and actual app) and...

Casual Listener

Out of the blue yesterday my spotify instantly logged me out and when i tried to log back in ,it said "it appears you are trying to login from a different country".   Then i tried to login and...

cvancek

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes