Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
a month ago
Timbo6sic6
Casual Listener
71237 Views
69 replies
26 likes

71237 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29606 Views
5 replies
0 likes

29606 Views
5 replies
0 likes

Solved!! Spotiy premium and memory storage on android phone

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...

Rafiul27
Regular
Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you...
2016-02-21 9:05:02 PM
2016-02-21 11:47:26 PM
woodandrew90
Roadie
1901 Views
13 replies
0 likes

1901 Views
13 replies
0 likes

i can log in

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

arminnourbaksh
Newbie
I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?
2016-02-21 5:33:18 PM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

Just another (bad) day as a premium Spotify customer

So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...

woodandrew90
Roadie
So today I updated my LG G3 to Marshmallow. Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...
2016-02-21 2:32:26 PM
394 Views
0 replies
1 likes

394 Views
0 replies
1 likes

Latest version takes a long time to load

Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...

navaira
Roadie
Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...
2016-02-21 11:30:03 AM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

Search failure seems to have poisoned search term

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...

minstrel
Casual Listener
I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...
2016-02-21 10:41:51 AM
2016-02-21 10:42:34 AM
minstrel
Casual Listener
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Solved!! Spotify free on Kindle Fire HDX

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...

seanc06
Regular
I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's sayi...
2013-12-14 9:05:43 PM
2016-02-21 6:47:39 AM
Stilgar345
Newbie
33318 Views
81 replies
7 likes

33318 Views
81 replies
7 likes

Others can't add music to collaborative playlist

Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their music. At first they could not find it until I linked it direc...

Mausar17
Newbie
Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their mu...
2016-02-21 6:15:08 AM
703 Views
0 replies
0 likes
collaborative
country
mexico
US

703 Views
0 replies
0 likes

Sound stops after 1 song on playlists/radio

I've used Spotify on this same android phone for over a year now, and its been fine up until this point.I reset my phone to factory this week and now Spotify is malfunctioning. I have done this once before in the past and had no problems with Spotify...

JayeLee
Casual Listener
I've used Spotify on this same android phone for over a year now, and its been fine up until this point. I reset my phone to factory this week and now Spotify is malfunctioning. I have done this o...
2016-02-19 1:04:06 AM
2016-02-21 3:30:55 AM
JayeLee
Casual Listener
607 Views
2 replies
1 likes

607 Views
2 replies
1 likes

Can't find song

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...

vonarxinach
Newbie
I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...
2016-02-20 6:43:00 PM
2016-02-20 8:26:58 PM
Taylor
Community Legend
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Solved!! play list stops when screen saver turns on

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...

cobol74
Casual Listener
Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...
2016-02-08 8:02:16 PM
2016-02-20 7:16:54 PM
cobol74
Casual Listener
6905 Views
6 replies
0 likes

6905 Views
6 replies
0 likes

Music randomly stopping

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

Leolion1
Newbie
Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?
2016-02-20 5:34:11 PM
186 Views
0 replies
0 likes

186 Views
0 replies
0 likes

Solved!! Track is currently unavailable, ALL OF THEM!

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...

Fjalle
Casual Listener
Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...
2012-06-16 7:36:12 PM
2016-02-20 3:23:15 PM
tonyforshage
Newbie
15620 Views
8 replies
0 likes

15620 Views
8 replies
0 likes

Local Files artwork missing on Android version

Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...

runitius
Newbie
Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...
2016-02-20 3:04:29 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Playing local files on android spotify app

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so when viewing these from my phone, they are greyed ...

froomepong
Regular
I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so...
2015-12-27 7:29:31 PM
2016-02-20 1:20:57 PM
froomepong
Regular
1315 Views
13 replies
0 likes
Local files for Spotify Mobile

1315 Views
13 replies
0 likes

Spotify will not play in my car

I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I can even play and pause through the dash, but there i...

shawnc0712
Casual Listener
I have a 2016 Hyundai Elantra and a Samsung S5. My phone is connected to the car via blutooth and everything seems to work except Spotify. It will connect and show that the songs are playing and I ca...
2016-02-19 4:09:36 AM
2016-02-20 2:10:28 AM
kbrooksc
Community Legend
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Songs not playable on Samsung Galaxy S5 Neo

Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it shows me the massage," Galaxy S5 Neo - only Premium Users" (se...

Franzi87
Newbie
Hello everyone, got the Problem that the Spotify App can be used on Laptop and Samsung Tablett, but not on my Samsung Galaxy S5 Neo. While checking the connected devices on the Laptop, it sh...
2016-02-19 8:22:09 PM
385 Views
0 replies
0 likes

385 Views
0 replies
0 likes

issue: unsaving song from lockscreen doesn't work

Device: Oneplus TwoOperating System Version: Android 5.1.1 / OxygenOS 2.2.0Spotify Version: 4.7.0.878Description: When in lockscreen you can save and unsave songs. Saving songs works ('+' changes into a tick 'v') but unsaving a song (tick 'v' changin...

user-removed
Visitor
Device: Oneplus Two Operating System Version: Android 5.1.1 / OxygenOS 2.2.0 Spotify Version: 4.7.0.878 Description: When in lockscreen you can save and unsave songs. S...
2016-02-19 7:50:12 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

volume fading during whole song

Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!

kaufmansusan
Newbie
Hi, the volume fades in and out during the entire song on my Samsung S6 edge+. it is pretty annoying. Any help? Thanks!
2016-02-19 6:35:37 PM
279 Views
0 replies
3 likes

279 Views
0 replies
3 likes

Solved!! Spotify don't save offline Music at SD-Card

Hay,i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment. But it every time i download my playlists, it saves my music at my internal storage. I have a sdcard with 5,7GB free space. At ...

MaximH
Casual Listener
Hay, i have Spotify Premium since 2 days, because i want to save my music offline on my smartphone and i hate advertisment. But it every time i download my playlists, it saves my music at m...
2016-02-18 12:39:31 AM
2016-02-19 6:09:58 PM
MaximH
Casual Listener
804 Views
4 replies
0 likes

804 Views
4 replies
0 likes

Solved!! How to use Spotify with 2 different Facebook accounts

Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?

onedestiny
Casual Listener
Is it possible to use Spotify with 2 different Facebook accounts? I mean, that I can upload music on Facebook with another Facebook account?
2016-02-11 8:05:51 PM
2016-02-19 5:44:45 PM
onedestiny
Casual Listener
516 Views
2 replies
0 likes

516 Views
2 replies
0 likes

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