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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392781 Views

545 replies

35 likes

Account
Free
  • 392781 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8281 Views

0 replies

7 likes

  • 8281 Views
  • 0 replies
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Solved!! Spotify No Internet Connection Detected: Error Code 4

Hi, So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc. However, when I open Spotify it's always offline and it comes up with a message stating "Error Code: 4". It happens everytime I open Spotify. Can...

Music Fan

Hi,    So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc.  However, when I open Spotify it's always offline and it comes up with a m...

Arun2kv

Music Fan

2678 Views

4 replies

0 likes

internet connection
macbook pro
OS X El Capitan
  • 2678 Views
  • 4 replies
  • 0 likes

Local Files

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslist on my phone, the problem is it won't let me play ...

Casual Listener

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslis...

Daniel

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Why is spotify starting up to homepage now instead of my libary?

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thing i need is more steps to get to my saved songs.

Visitor

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thin...

Daniel

Community Legend

396 Views

2 replies

1 likes

  • 396 Views
  • 2 replies
  • 1 likes

Offline songs won't play!!!

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but problems since I got it, and I live in a remote area ...

Casual Listener

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but pr...

Daniel

Community Legend

705 Views

4 replies

1 likes

  • 705 Views
  • 4 replies
  • 1 likes

Android Auto Voice search playlists?

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with Android Auto.

Roadie

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with A...

Daniel

Community Legend

973 Views

1 replies

0 likes

android auto
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Spotify running with no sound on Sony Z5 Compact

Hi, Spotify worked perfectly the first time I installed in then when I tried to use it a second time, it looked like it was working but there was no sound (sound works perfectly on all other apps etc.) I uninstalled and it worked ok first time again,...

Newbie

Hi,   Spotify worked perfectly the first time I installed in then when I tried to use it a second time, it looked like it was working but there was no sound (sound works perfectly on all other...

pedrot-96

Casual Listener

602 Views

1 replies

0 likes

sony z5 compact no sound
  • 602 Views
  • 1 replies
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Solved!! Android 5.1.1 - How do you change the storage location?

Hello community, I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. After reinstalling the app it started to store the music on my ...

Casual Listener

Hello community,   I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. Aft...

Huthman

Casual Listener

2106 Views

2 replies

0 likes

  • 2106 Views
  • 2 replies
  • 0 likes

No sound the songs

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no reproduce la siguente. ¿Me podrían ayudar? Estoy dese...

Newbie

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no re...

Lu23

Newbie

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
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No se escucha despues de la primer canción

Qué pasa, toca la primer canción y se supone debe continuar la siguiente pero solo avanza y no se scucha la música, diganme cómo solucionar eso por favor...

Newbie

Qué pasa, toca la primer canción y se supone debe continuar la siguiente pero solo avanza y no se scucha la música, diganme cómo solucionar eso por favor...

snd1987

Newbie

1069 Views

3 replies

0 likes

  • 1069 Views
  • 3 replies
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Moved com.spotify.music storage cache folder to SD card, and now won't play offline songs

Hi, The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files whichwere in the com.spotify.music storage cache folder and moved these to my SD card. Spotify then would not find these file...

Newbie

Hi,   The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files which were in the com.spotify.music storage  cache fol...

Daniel

Community Legend

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Solved!! Local Files No Longer Sync

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app. Steps to reproduce the issue:Made sure computer and phone are on same networkCreated new playlist from computer Spotify appAdded directory to Lo...

Music Fan

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app.   Steps to reproduce the issue: Made sure computer and phone are on same network Cr...

Lazz0r

Music Fan

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Help Me, Please?

I just paid for Spotify Premium, and I'm happy that there's no ads and I can skip as much as I want, but I live in the middle of nowhere, so I want to listen offline. In order to do that, I have to download the music to my phone. Three times a week, ...

Newbie

I just paid for Spotify Premium, and I'm happy that there's no ads and I can skip as much as I want, but I live in the middle of nowhere, so I want to listen offline. In order to do that, I have to d...

Daniel

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Is it possible to change song on mobile from PC?

Hi all, I am currently using Spotify, connected to speakers, through my phone. However, it would be very handy if I could change songs using my desktop PC instead of walking all the way over to the phone to do so. Is it possible?

Casual Listener

Hi all,   I am currently using Spotify, connected to speakers, through my phone. However, it would be very handy if I could change songs using my desktop PC instead of walking all the way over...

Daniel

Community Legend

2280 Views

1 replies

0 likes

  • 2280 Views
  • 1 replies
  • 0 likes

Album Artwork not displaying on Galaxy s7 Edge Lockscreen

Hello spotify community, I have a quesiton regarding album artwork. Usually on an iphone when you play music the album artwork is displayed during lockscreen. I have the Galaxy s7 Edge and everytime I play my music I only get a widget instead of the ...

Newbie

Hello spotify community,   I have a quesiton regarding album artwork. Usually on an iphone when you play music the album artwork is displayed during lockscreen. I have the Galaxy s7 Edge and e...

Daniel

Community Legend

1959 Views

1 replies

2 likes

  • 1959 Views
  • 1 replies
  • 2 likes

Solved!! Can't find "shows"

I want to listen to podcasts but can't seem to find the "shows" button anywhere where the podcasts are supposed to be. I have the Spotify version 4.8.0.1004. My android version is 5. 0.1. I just updated Spotify so it should be the newest available ve...

Regular

I want to listen to podcasts but can't seem to find the "shows" button anywhere where the podcasts are supposed to be. I have the Spotify version 4.8.0.1004. My android version is 5. 0.1. I just upda...

oscar2107

Regular

4660 Views

11 replies

0 likes

Shows Podcast ubernoob
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Can't play my downloaded songs offline

Hello,I use Spotify premium.I downloaded a lot of songs to hear them offline.My downloaded play lists I can hear when I'm offline but not my songs.Do you have any suggestions why? I installed the app again and downloaded all the songs again but it di...

Newbie

Hello, I use Spotify premium. I downloaded a lot of songs to hear them offline. My downloaded play lists I can hear when I'm offline but not my songs. Do you have any suggestions why? I installed...

Daniel

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Better Radio Options

I love Spotify, but I've been finding the radio section really lackluster. Whenever I search for an artist and follow their radio station, I end up with a bunch of unrelated artists I have no desire to hear. In addition, my station doesn't seem to be...

Newbie

I love Spotify, but I've been finding the radio section really lackluster. Whenever I search for an artist and follow their radio station, I end up with a bunch of unrelated artists I have no desire ...

304 Views

0 replies

0 likes

  • 304 Views
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The music won't play continously.

I use Spotify Connect for Sonos and Bluseound via Android Phone.It would only for a few seconds then stop then after 30 seconds plays again then stop.Any solution for this problem.My Deezer account don't have this problem.Any solution for this? This ...

Newbie

        I use Spotify Connect for Sonos and Bluseound via Android Phone.It would only for a few seconds then stop then after 30 seconds plays again then stop.Any solution for t...

Daniel

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

everytime i log into spotify it keeps re-downloading my saved music please help!!!

hieverytime i seem 2 log in2 spotify from my phone it just automatically starts 2 re-download my already saved music that has already been downloaded ready 4 listening offline... anyone have any ideas about this? its really starting 2 piss me off!!! ...

Newbie

hi everytime i seem 2 log in2 spotify from my phone it just automatically starts 2 re-download my already saved music that has already been downloaded ready 4 listening offline... anyone have any id...

Daniel

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

No audio.

So, when I first click play on my Android devices, LG G3, LG optimus G, or even my Samsung Galaxy tab8, the music starts to play. After the song ends, as it should, it automatically goes to the next song in the playlist. However for some reason the a...

Regular

So, when I first click play on my Android devices, LG G3, LG optimus G, or even my Samsung Galaxy tab8, the music starts to play. After the song ends, as it should, it automatically goes to the next ...

MrBizradley

Regular

701 Views

5 replies

0 likes

  • 701 Views
  • 5 replies
  • 0 likes