Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202308 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547069 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454918 Views
571 replies
38 likes
Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start getting songs,not now can anyone help
Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start ge...
Community Legend
790 Views
5 replies
0 likes
Hey there ,I'm abroad for some time now , I don't have access to play store using my US google account.I used to always go to m.spotify.com and download the latest apk .but now , for some reason this is no longer working.is there another way to downl...
Hey there , I'm abroad for some time now , I don't have access to play store using my US google account. I used to always go to m.spotify.com and download the latest apk . but now , for some reaso...
Community Legend
1879 Views
11 replies
0 likes
Hi guys.Is or will there be a android wear app for improved music control and features?ThanksDan
Hi guys. Is or will there be a android wear app for improved music control and features? Thanks Dan
Community Legend
479 Views
2 replies
0 likes
HI! First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline.Second phone hold my offline playlist for 13 days same thing happened now, while on my PC it holded for 30 days like it should...
HI! First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline. Second phone hold my offline playlist for 13 days same thing hap...
Community Legend
677 Views
3 replies
0 likes
Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!
Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!
Community Legend
572 Views
1 replies
0 likes
Hi all! Phone: Android Galaxy Note 6 My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instead, I have Spotify, which is set up to play online (of course), as well a...
Hi all! 😄 Phone: Android Galaxy Note 6 My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instea...
Community Legend
856 Views
1 replies
0 likes
Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all. I've already re-installed Spotify and restarted the system several times; already cleaned the cache.I have a Premium accountSpotify app version: 4.8.0.1004
Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all. I've already re-installed Spotify and restarted the system several times; already cleaned the ...
Casual Listener
434 Views
2 replies
0 likes
I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I having the exact same problem
I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I ha...
Community Legend
1414 Views
3 replies
0 likes
Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!
Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!
450 Views
0 replies
1 likes
I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even though I have my local file for the song saved in the...
I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even th...
Roadie
618 Views
2 replies
0 likes
hola buenas tardes , quisiera que me ayuden con lo siguiente: cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agregan lista , yo voy ap oder ver los temas? ,si hay temas que no quier...
hola buenas tardes , quisiera que me ayuden con lo siguiente: cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agreg...
Spotify Star
683 Views
3 replies
0 likes
Before I read a few posts about the same problem but it just doesnt work. I have a Problem with the synchronization of my local music(Windows) to my Android device.I have tried it several times after deleting the app and all downloaded files on Andro...
Before I read a few posts about the same problem but it just doesnt work. I have a Problem with the synchronization of my local music(Windows) to my Android device. I have tried it several ...
Casual Listener
1118 Views
8 replies
0 likes
Hallo,Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann.Ist das richtig?Ich habe mein Premium-Abo am 8 März erstellt damit ich auf meiner Weltreise auf einer einsamen Insel...
Hallo, Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann. Ist das richtig? Ich habe mein Premium-Abo am 8 März erstell...
Community Legend
1613 Views
1 replies
0 likes
I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor make connectin too.it is strange because honor see the...
I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor mak...
Casual Listener
1001 Views
3 replies
0 likes
Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake) and I will not have service on my phone. Will i still b...
Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake)...
Regular
6513 Views
5 replies
0 likes
With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused with the warning of "spotify has been paused becaus...
With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused ...
Community Legend
859 Views
1 replies
0 likes
I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen. Playing a playlist i subscribe to works great, also streaming works (even streaming the exact same album I made a playlist of...) Have tried uninstall and...
I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen. Playing a playlist i subscribe to works great, also streaming works (even streaming the exac...
Newbie
15580 Views
78 replies
0 likes
Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??
Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??
Casual Listener
1600 Views
2 replies
0 likes
I am tired of waiting for an update that will do anything more than nothing. So I thought I would be nice to give a wakeup call to Spotify. Post here if you are dissatisfied with the app in any way including: Bugs Play button stops working Crashes Bu...
I am tired of waiting for an update that will do anything more than nothing. So I thought I would be nice to give a wakeup call to Spotify. Post here if you are dissatisfied with the ...
Newbie
3498 Views
16 replies
12 likes
So started today with going onto Spotify on my desktop on Chrome and i see that I have 2 Starred playlists; 1 was the official one, one appears to be a manually made playlist - thing is, everything in this playlist was flipped the wrong way around (i...
So started today with going onto Spotify on my desktop on Chrome and i see that I have 2 Starred playlists; 1 was the official one, one appears to be a manually made playlist - thing is, everything i...
Casual Listener
4547 Views
14 replies
1 likes
