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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375837 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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0 songs.

This has probably been said before but the only ones I've seen haven't been so recent, so..I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists in my music are listed with 0 songs. I have tried turnin...

Visitor

This has probably been said before but the only ones I've seen haven't been so recent, so.. I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists i...

Daniel

Community Legend

874 Views

2 replies

0 likes

artists
Search
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Oops something went wrong message

When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting my phone and my phone data connection. What else c...

Newbie

When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting...

Nico

Community Legend

1230 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Search not working

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync works, so I can't be a network issue. Any ideas how to...

Music Fan

When I search for something in the Android app, it is loading a long time and then I get "uuups, something went wrong" . Network connection via WLAN or mobile brings same error. Playback and sync wor...

RichnMary

Newbie

1600 Views

3 replies

0 likes

  • 1600 Views
  • 3 replies
  • 0 likes

2 second break at the end of every track with BT

I have been streaming Spotify music to my car stereo for about 9 months now, mostly without problems. Since the last update to 4.5.0.820 however, there is a break of about 2 seconds nearly at the end of every track. It's mostly during fade out of the...

Music Fan

I have been streaming Spotify music to my car stereo for about 9 months now, mostly without problems. Since the last update to 4.5.0.820 however, there is a break of about 2 seconds nearly at the end...

Rick_Blaine

Music Fan

980 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! How do I browse "Shows"?

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I followed about 20 of them. When I open the "Shows"-f...

Music Fan

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I f...

JaywalkerHB

Music Fan

1254 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Samsung s6 equaliser stabiliy

Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...

Regular

Anyone have issues with s6 eq? I find it very frustrating, stability is not great. Why can't phone manufacturers implement a decent eq? I went to Samsung they said speak to Spotify...

Daniel

Community Legend

700 Views

4 replies

0 likes

  • 700 Views
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Solved!! Do downloaded songs still use bandwith?

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've downloaded, nor do I want to put my phone on airplane...

Regular

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've do...

Daniel

Community Legend

15015 Views

7 replies

1 likes

  • 15015 Views
  • 7 replies
  • 1 likes

Spotify premium stops randomly

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skipping forward/backwards. This occurs with various pl...

Casual Listener

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skip...

psychofergo

Newbie

706 Views

4 replies

0 likes

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Android premium issues

I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a UK simcard. I have just paid for premium and so this...

Casual Listener

I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a U...

Daniel

Community Legend

481 Views

3 replies

0 likes

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Offline Playlists on Android

I have a play list that I complied on Spotify OS X, which contained a mixture of songs from the Spotify catalouge and local files.Everything is cool on the Mac, but when I play the playlist on my Android phone, the local files won't play (and are gre...

Casual Listener

I have a play list that I complied on Spotify OS X, which contained a mixture of songs from the Spotify catalouge and local files.Everything is cool on the Mac, but when I play the playlist on my And...

Daniel

Community Legend

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

"no internet connection"

Spotify on my phone keeps saying i have no internet connection since a couple of days (not in wifi or in 4g). Reinstalled, removed all downloaded songs from my phone, multiple reboots did not help. Is this a known issue since the new update or is thi...

Regular

Spotify on my phone keeps saying i have no internet connection since a couple of days (not in wifi or in 4g). Reinstalled, removed all downloaded songs from my phone, multiple reboots did not help. ...

Eldorado

Music Fan

1539 Views

2 replies

0 likes

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Not in my "country"

I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, please help

Newbie

I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, pleas...

Daniel

Community Legend

577 Views

1 replies

0 likes

Different country
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Solved!! Spotify No Internet Connection Detected: Error Code 4

Hi, So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc. However, when I open Spotify it's always offline and it comes up with a message stating "Error Code: 4". It happens everytime I open Spotify. Can...

Music Fan

Hi,    So I'm logging on to my university public wi-fi, which works fun to browse the internet, stream etc.  However, when I open Spotify it's always offline and it comes up with a m...

Arun2kv

Music Fan

2647 Views

4 replies

0 likes

internet connection
macbook pro
OS X El Capitan
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  • 4 replies
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Local Files

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslist on my phone, the problem is it won't let me play ...

Casual Listener

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslis...

Daniel

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Why is spotify starting up to homepage now instead of my libary?

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thing i need is more steps to get to my saved songs.

Visitor

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thin...

Daniel

Community Legend

383 Views

2 replies

1 likes

  • 383 Views
  • 2 replies
  • 1 likes

Offline songs won't play!!!

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but problems since I got it, and I live in a remote area ...

Casual Listener

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but pr...

Daniel

Community Legend

672 Views

4 replies

1 likes

  • 672 Views
  • 4 replies
  • 1 likes

Android Auto Voice search playlists?

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with Android Auto.

Roadie

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with A...

Daniel

Community Legend

947 Views

1 replies

0 likes

android auto
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Spotify running with no sound on Sony Z5 Compact

Hi, Spotify worked perfectly the first time I installed in then when I tried to use it a second time, it looked like it was working but there was no sound (sound works perfectly on all other apps etc.) I uninstalled and it worked ok first time again,...

Newbie

Hi,   Spotify worked perfectly the first time I installed in then when I tried to use it a second time, it looked like it was working but there was no sound (sound works perfectly on all other...

pedrot-96

Casual Listener

586 Views

1 replies

0 likes

sony z5 compact no sound
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Solved!! Android 5.1.1 - How do you change the storage location?

Hello community, I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. After reinstalling the app it started to store the music on my ...

Casual Listener

Hello community,   I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. Aft...

Huthman

Casual Listener

2090 Views

2 replies

0 likes

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No sound the songs

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no reproduce la siguente. ¿Me podrían ayudar? Estoy dese...

Newbie

No se escucha la canción siguiente en mi lista de reproducción, cuando inicia la siguente cancion, no se escucha, pero si sigue reproduciendose como si le bajara el volumen y cuando termina, ya no re...

Lu23

Newbie

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes