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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106944 Views

26 replies

3 likes

  • 106944 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216725 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216725 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570415 Views

78 replies

3 likes

  • 570415 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470208 Views

577 replies

40 likes

Account
Free
  • 470208 Views
  • 577 replies
  • 40 likes

unavailble songs on a device solution?

So here is my question. I have some songs on my pc that are not available in the spotify library, as the artists are not listed and so on. I have added them to a playlist but want to download them to the device. I have a Premium account and have just...

Newbie

So here is my question. I have some songs on my pc that are not available in the spotify library, as the artists are not listed and so on. I have added them to a playlist but want to download them to...

Daniel

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

"Spotify doesn't find a memory" - Check device memory

I just had my Android upgraded. When I open the Spotify app it seems to open but the black screen closes and flashes a message saying "Spotify doesn't find a memory". The SD Card is working, anyway I took it out but it did not work out. I also gave S...

Casual Listener

I just had my Android upgraded. When I open the Spotify app it seems to open but the black screen closes and flashes a message saying "Spotify doesn't find a memory". The SD Card is working, anyway I...

Daniel

Community Legend

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

My spotify account can not connect to argon streamer

My spotify account can not connect to the argon streamer. I already removed the spotify app en reinstalled it. It stil does not works. When my husband triest to connect with spotify account on this divise, it works just fine. So it can not be the Sam...

Regular

My spotify account can not connect to the argon streamer. I already removed the spotify app en reinstalled it. It stil does not works.  When my husband triest to connect with spotify account on ...

Ireneflorus

Regular

4913 Views

9 replies

1 likes

  • 4913 Views
  • 9 replies
  • 1 likes

Solved!! I can't find a solution to my problem!

I pay for premium service and it seems I can't find a solution to my problem. My problem I've been having is that my volume stops at the last few seconds of the track that I'm listening to but the music looks like it's still playing on the app. So, e...

Casual Listener

I pay for premium service and it seems I can't find a solution to my problem. My problem I've been having is that my volume stops at the last few seconds of the track that I'm listening to but the mu...

jslope316

Casual Listener

1253 Views

5 replies

0 likes

Volume dissapears at end of track.
  • 1253 Views
  • 5 replies
  • 0 likes

Galaxy s7

I just got the galaxy s7 and the app won't open. It keeps saying no storage found and crashes to a black screen. Any advice?

Casual Listener

I just got the galaxy s7 and the app won't open. It keeps saying no storage found and crashes to a black screen. Any advice?

Daniel

Community Legend

884 Views

1 replies

1 likes

  • 884 Views
  • 1 replies
  • 1 likes

Dateien auf sd Karte übertragen

HalloIch kann meine heruntergeladene Musik nicht auf die sd-karte übertragen.Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es erneut.Kann mir jemand helfenAn der sd-karte kann es ni...

Casual Listener

Hallo Ich kann meine heruntergeladene Musik nicht auf die sd-karte übertragen. Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es ...

Daniel

Community Legend

1232 Views

1 replies

2 likes

  • 1232 Views
  • 1 replies
  • 2 likes

Can't log into spotify (S4)

I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to unsub from it. Anyone has any clue as to what to d...

Newbie

I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Android Saved Play Lists

Hi guys, when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list).How can I get them matching bang on? cheers,S

Newbie

Hi guys,   when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list). How can I get them matching bang on?   cheers, S

Daniel

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Songs do play nonstop (LG)

This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say f it and move on with life cancelling this cancerou...

Casual Listener

This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say ...

Daniel

Community Legend

786 Views

4 replies

0 likes

  • 786 Views
  • 4 replies
  • 0 likes

Stops playing after song is done

This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an update then this started happening. After a song is done ...

Casual Listener

 This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an ...

randall131

Casual Listener

1304 Views

8 replies

0 likes

  • 1304 Views
  • 8 replies
  • 0 likes

Last actualization broke HTC ONE S playlists

My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next...

Newbie

My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next... 

Daniel

Community Legend

344 Views

1 replies

1 likes

  • 344 Views
  • 1 replies
  • 1 likes

Oops! A Lot of Things Going Wrong!

I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around with it long enough, it will let me browse, but all the playlists show...

Visitor

I'm having trouble with my Spotify on my Android tablet.   As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message   If I fool around w...

Daniel

Community Legend

1162 Views

9 replies

0 likes

  • 1162 Views
  • 9 replies
  • 0 likes

Playlists disappear

Hi,Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore.How to solve this? Thanks

Casual Listener

Hi, Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore. How to solve this? Thanks

Daniel

Community Legend

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes

Solved!! App Now Opens to Home

After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?

Gig Goer

After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?

Daniel

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

default playlist on startup? idea

hi all, most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do,if i havent already opened it and selected a playlist etc so was thinking that a setting for a default play item mig...

Visitor

hi all,   most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do, if i havent already opened it and selected a playlist ...

user-removed

Not applicable

2054 Views

4 replies

3 likes

  • 2054 Views
  • 4 replies
  • 3 likes

Solved!! Offline song in SD card

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...

Casual Listener

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space.   when i started to see the memory of my phone i discovered that those 5gb were all the offl...

Ciafe7

Casual Listener

15273 Views

7 replies

0 likes

Offline Content
Offline download
offline storage
sdcard
  • 15273 Views
  • 7 replies
  • 0 likes

Stuck on Waiting to Download

I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?

Casual Listener

I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?

chachi69

Newbie

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Android Help: Can't edit playlists

I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore. Is this a bug? A feature that's being added?

Casual Listener

I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore.    Is this a bug? A featu...

Daniel

Community Legend

1067 Views

3 replies

1 likes

  • 1067 Views
  • 3 replies
  • 1 likes

Limited number of songs on Radio.

What's up with there only being about 15 songs on either a genre or song radio?Am I wrong in remembering that a radio station used to play indefinitely?The current setup is ridiculous. I've a premium account so my account is not the issue, and I'm on...

Music Fan

What's up with there only being about 15 songs on either a genre or song radio? Am I wrong in remembering that a radio station used to play indefinitely? The current setup is ridiculous. I've a...

630 Views

0 replies

1 likes

Radio
  • 630 Views
  • 0 replies
  • 1 likes

Solved!! Android 6.0 Marshmallow Storage Problem

Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system.Could anyone help me? Thanks.

Casual Listener

Hi,   I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system. Could anyone...

derevandal

Casual Listener

1067 Views

2 replies

0 likes

  • 1067 Views
  • 2 replies
  • 0 likes