Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
Timbo6sic6
Casual Listener
69911 Views
69 replies
26 likes

69911 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29280 Views
5 replies
0 likes

29280 Views
5 replies
0 likes

Solved!! [PSA] Do not post in this forum if using the beta

All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. This board is only for those using the stable release version! Al...

Daniel
Community Legend
All, Just a PSA - If you have signed up to use the testing (beta) version of the Spotify app and have any issues or comments to make please make sure to post in the Android Beta Board. Thi...
2015-06-01 11:04:36 AM
2016-02-22 9:36:18 AM
user-removed
Not applicable
3693 Views
13 replies
1 likes
Android
Beta
test

3693 Views
13 replies
1 likes

Problem with account

I am premium, but my spotify appears as the free version. Help me please.

Fernando123
Newbie
I am premium, but my spotify appears as the free version. Help me please.
2016-02-21 9:36:09 PM
2016-02-22 9:00:06 AM
Daniel1213
Newbie
384 Views
1 replies
0 likes

384 Views
1 replies
0 likes

Solved!! Android app wakes the phone screen while locked

Specs: Moto G 4g XT 1040, Android Lollipop 5.01.Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium.Latest update wakes my phone and bypasses the lock screen when playing "next s...

keijodputt
Casual Listener
Specs: Moto G 4g XT 1040, Android Lollipop 5.01. Bluetooth headset Motorola S03 paired, and set as trusted (bypasses lock screen PIN prompt when connected). Spotify Premium. Latest update wakes m...
2016-02-17 9:33:24 PM
2016-02-22 8:05:29 AM
keijodputt
Casual Listener
4542 Views
4 replies
0 likes

4542 Views
4 replies
0 likes

Solved!! No space to download

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???

Wikidink
Regular
Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this pro...
2016-02-14 9:36:36 AM
2016-02-22 4:33:24 AM
Wikidink
Regular
3930 Views
7 replies
0 likes
space

3930 Views
7 replies
0 likes

Connect overruns other audio apps on Android device

Hey guysFingers crossed for a solution.I have an android phone (on WiFi) connected to my HiFi.I run Spotify on it all the time so I can use connect from my phone when at home. Works great.But, if I'm running Stitcher on the android phone connected to...

Lucasstarbuck1
Newbie
Hey guys Fingers crossed for a solution. I have an android phone (on WiFi) connected to my HiFi. I run Spotify on it all the time so I can use connect from my phone when at home. Works great. B...
2016-02-22 4:00:54 AM
600 Views
0 replies
0 likes
audio
Connect
playback
stops

600 Views
0 replies
0 likes

Connecting phone to playstation - impossible?

Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. The problem:I cannot connect to my PS3 from my Sony X...

JohnnyCashish
Casual Listener
Ok I've just spent over an hour searching the internet for a solution to my problem, and all I found was one thread with the same problem that went unsolved, so hopefully someone can help me here. &...
2016-02-18 12:35:45 AM
2016-02-21 11:55:24 PM
JohnnyCashish
Casual Listener
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Solved!! Spotiy premium and memory storage on android phone

Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you swipe the offline mode, are the songs downloaded on to your mobile pho...

Rafiul27
Regular
Hi, im thinking of getting spotify premium but i am wondering how it works. I know how to add music using the + button on songs/albums to create my library on spotify. 1. when you...
2016-02-21 9:05:02 PM
2016-02-21 11:47:26 PM
woodandrew90
Roadie
1883 Views
13 replies
0 likes

1883 Views
13 replies
0 likes

i can log in

I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?

arminnourbaksh
Newbie
I have changed my phone and now i cant log in with my new phone to my premium account. It keep saying wrong pass and user name?
2016-02-21 5:33:18 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Just another (bad) day as a premium Spotify customer

So today I updated my LG G3 to Marshmallow. Installation was fast and easy.Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise.App simply would not start up at all. Tried launching it from the icon, from app drawer, ...

woodandrew90
Roadie
So today I updated my LG G3 to Marshmallow. Installation was fast and easy. Phone booted up, everything running perfectly except for.....Spotify. Quelle surprise. App simply would not star...
2016-02-21 2:32:26 PM
391 Views
0 replies
1 likes

391 Views
0 replies
1 likes

Latest version takes a long time to load

Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ago and I haven't saved much more music since then. Any clue...

navaira
Roadie
Hi, on my Z5 Compact, 5.1.1 Android, the latest version takes about 30-40 seconds to open. I hit the widget, a window opens and stays blank for a long time. This was not happening two weeks ...
2016-02-21 11:30:03 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Search failure seems to have poisoned search term

I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it briefly said it was offline, but then search started ...

minstrel
Casual Listener
I just tried to search several times for "mendellsohn trio". The first few times I got an error (perhaps due to a network issue, although I was online through wifi at the time). The fourth time it br...
2016-02-21 10:41:51 AM
2016-02-21 10:42:34 AM
minstrel
Casual Listener
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

Solved!! Spotify free on Kindle Fire HDX

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, whi...

seanc06
Regular
I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track. Unfortunately, it's sayi...
2013-12-14 9:05:43 PM
2016-02-21 6:47:39 AM
Stilgar345
Newbie
33189 Views
81 replies
7 likes

33189 Views
81 replies
7 likes

Others can't add music to collaborative playlist

Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their music. At first they could not find it until I linked it direc...

Mausar17
Newbie
Hi So I made my Spotify account when I was in the US and I currently work in Mexico. My workgroup in Mexico wanted to make a collaborative playlist so I made it and told them to add their mu...
2016-02-21 6:15:08 AM
702 Views
0 replies
0 likes
collaborative
country
mexico
US

702 Views
0 replies
0 likes

Sound stops after 1 song on playlists/radio

I've used Spotify on this same android phone for over a year now, and its been fine up until this point.I reset my phone to factory this week and now Spotify is malfunctioning. I have done this once before in the past and had no problems with Spotify...

JayeLee
Casual Listener
I've used Spotify on this same android phone for over a year now, and its been fine up until this point. I reset my phone to factory this week and now Spotify is malfunctioning. I have done this o...
2016-02-19 1:04:06 AM
2016-02-21 3:30:55 AM
JayeLee
Casual Listener
599 Views
2 replies
1 likes

599 Views
2 replies
1 likes

Can't find song

I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it anywhere I searched. Is there a way to get it back? Or is...

vonarxinach
Newbie
I accidentally removed a song I really liked from my music and I just can't find it anymore. I'm not sure about the title and I don't remember lyrics, album name or artist and I didn't find it a...
2016-02-20 6:43:00 PM
2016-02-20 8:26:58 PM
Taylor
Community Legend
332 Views
1 replies
0 likes

332 Views
1 replies
0 likes

Solved!! play list stops when screen saver turns on

Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again for next song to start.Here is the kicker. If I am...

cobol74
Casual Listener
Never had this issue before with Spotify just started couple weeks ago. When I listen to a play list and my screen saver turns on my music will stop at end of the song. I have to open my screen again...
2016-02-08 8:02:16 PM
2016-02-20 7:16:54 PM
cobol74
Casual Listener
6882 Views
6 replies
0 likes

6882 Views
6 replies
0 likes

Music randomly stopping

Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?

Leolion1
Newbie
Music randomly stopping. Had this issue before,i uninstalled spotify as the support team told me and it worked for a little while but now it's doing it again.help?
2016-02-20 5:34:11 PM
186 Views
0 replies
0 likes

186 Views
0 replies
0 likes

Solved!! Track is currently unavailable, ALL OF THEM!

Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says.They were all synched and downloaded for offline usage, but now theyre all useless. Theyre ...

Fjalle
Casual Listener
Hello, my spotify has been working so well for the 2 years of premium usage, but now I cant play any tracks on my HTC sensation; Track is unavailable, it says. They were all synched and downloaded f...
2012-06-16 7:36:12 PM
2016-02-20 3:23:15 PM
tonyforshage
Newbie
15613 Views
8 replies
0 likes

15613 Views
8 replies
0 likes

Local Files artwork missing on Android version

Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see the albun artwork on the desktop version, but everytime i ope...

runitius
Newbie
Hi, I've had this problem for a while now, and I'm not too sure of how to solve it. I have some local files saved to a playlist which i uploaded to spotify via my computer. I'm able to see t...
2016-02-20 3:04:29 PM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Playing local files on android spotify app

I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so when viewing these from my phone, they are greyed ...

froomepong
Regular
I got spotify earlier today, and after setting up all my playlists on the desktop app, downloaded the mobile app as well. I have some local files on the desktop (taylor swift and a couple others), so...
2015-12-27 7:29:31 PM
2016-02-20 1:20:57 PM
froomepong
Regular
1309 Views
13 replies
0 likes
Local files for Spotify Mobile

1309 Views
13 replies
0 likes

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