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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386330 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8009 Views

0 replies

7 likes

  • 8009 Views
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  • 7 likes

Ad problems?

Hey!I have noticed a "problem" with the adds that has not really affected me but might help you.I have a Samsung Galaxy 5I have a free Spotify AccountI have the latest version of SpotitySo what I did was that I was going to the Top 50 in Sweden. (I d...

Newbie

Hey! I have noticed a "problem" with the adds that has not really affected me but might help you. I have a Samsung Galaxy 5 I have a free Spotify Account I have the latest version of Spotity ...

470 Views

0 replies

1 likes

  • 470 Views
  • 0 replies
  • 1 likes

Shuffle Not Working?

Seems like the shuffle function is not working in the android app. If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist. Droid X.

Visitor

Seems like the shuffle function is not working in the android app.  If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist.  Droid X.

cheungs7979

Music Fan

3641 Views

15 replies

0 likes

  • 3641 Views
  • 15 replies
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Downloaded songs wont offline download

I have Spotify Premium and when I add songs from my Local files songs that arent on spotify they arent available when I offline download them it used to be ok and they would work and download but now I cant choose them when offline and when I redownl...

Regular

I have Spotify Premium and when I add songs from my Local files songs that arent on spotify they arent available when I offline download them it used to be ok and they would work and download but now...

kiyow

Newbie

987 Views

5 replies

0 likes

  • 987 Views
  • 5 replies
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Awful Programming Skills

Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assumes the menu comes up at all. When a video ad pops ...

Newbie

Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assu...

Daniel

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

No sound from spotify app on android

Apparently not a new issue, but I could'n't find any suggestions that helped med. Spotify is playing on my HTC one V for many months now, but then suddenly; Song progress bar is moving but NO SOUND. Have tried: 1) Restarting app. 2) Restarting phone....

Casual Listener

Apparently not a new issue, but I could'n't find any suggestions that helped med.   Spotify is playing on my HTC one V for many months now, but then suddenly; Song progress bar is moving but...

rachelstanek

Newbie

22037 Views

6 replies

1 likes

  • 22037 Views
  • 6 replies
  • 1 likes

Is My Tablet Compatible For Spotify Free?

I have recently purchased an Octa Core 16GB Android Tablet PC (PolaTab), mainly for another purpose, but decided to install Spotify Free, which I also have (problem free) on my other 2 devices. When it downloads, itonly seems to go to 88% and then go...

Casual Listener

I have recently purchased an Octa Core 16GB Android Tablet PC (PolaTab), mainly for another purpose, but decided to install Spotify Free, which I also have (problem free) on my other 2 devices. &nbs...

Daniel

Community Legend

974 Views

5 replies

0 likes

  • 974 Views
  • 5 replies
  • 0 likes

Detected low storage space

How can you get the Detected low storage space notification to go away? I have pressed the ok button on the bottom of the notice but it won't disappear so that I can change my storage problems within the app. I have deleted the app and reinstalled it...

Casual Listener

How can you get the Detected low storage space notification to go away? I have pressed the ok button on the bottom of the notice but it won't disappear so that I can change my storage problems within...

Whitlow

Casual Listener

743 Views

4 replies

0 likes

  • 743 Views
  • 4 replies
  • 0 likes

Songs going silent

Hello, I´ve been experienced this issue for a whilewhile playing through my songs randomly, the next track would be silent. The play bar would continue to scroll, but no sound. The track would play fine if the play bar is moved back to the start or j...

Casual Listener

Hello,   I´ve been experienced this issue for a while while playing through my songs randomly, the next track would be silent. The play bar would continue to scroll, but no sound. The tr...

hanrandr

Gig Goer

14161 Views

9 replies

6 likes

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  • 9 replies
  • 6 likes

Tablet crashed - playlists lost forever?

I've compiled songs on my Android tablet that's now broken - is there any way I can at least see my playlists so I can buy the songs I miss most

Visitor

I've compiled songs on my Android tablet that's now broken - is there any way I can at least see my playlists so I can buy the songs I miss most 😞

Daniel

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
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Solved!! Newbie with offline listening queries

I'm planning to get Spotify Premium but have a few questions I've not been able to get answers to. (1) If I'm running Spotify on a Samsung S5 Mini and a Windows 10 Tablet do I need to download music on each to listen offline? (2) Can I move the downl...

Newbie

I'm planning to get Spotify Premium but have a few questions I've not been able to get answers to.   (1) If I'm running Spotify on a Samsung S5 Mini and a Windows 10 Tablet do I need to downlo...

Daniel

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Local files on mobile devices

I have downloaded music. I want this music playable offline on my mobile device. Its in "local files" on my vomputer. I have made a playlist for the mixtapes i want, set it to offline mode on my computer and on my phone. The devices are on the same W...

Casual Listener

I have downloaded music. I want this music playable offline on my mobile device. Its in "local files" on my vomputer. I have made a playlist for the mixtapes i want, set it to offline mode on my comp...

Daniel

Community Legend

1075 Views

5 replies

0 likes

Android
Help
Local files for Spotify Mobile
Samsung
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How do I get offline playlists onto phones micro sd card?

I have done it before on my previous phone but have had no success for the past 5 hours trying to get my playlists on the same micro sd card on my new phone(Polaroid Link A5 Android 4.4.2, not rooted etc.). I deleted everything off of it before putti...

Newbie

I have done it before on my previous phone but have had no success for the past 5 hours trying to get my playlists on the same micro sd card on my new phone(Polaroid Link A5 Android 4.4.2, not rooted...

martinjh99

Roadie

1780 Views

2 replies

0 likes

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Solved!! Track order

OK this maybe the dumb question of the day but I couldnt find a solution. I am using the android mobile app (if that makes a difference)I search and find an album. I click into the album. How do I play the album in sequential track order as the album...

Roadie

OK this maybe the dumb question of the day but I couldnt find a solution. I am using the android mobile app (if that makes a difference) I search and find an album. I click into the album. How do ...

Daniel

Community Legend

3276 Views

4 replies

0 likes

  • 3276 Views
  • 4 replies
  • 0 likes

No Spotify after Z5 Android 6.0 upgrade Spotify 4.8.1004

Today I got "automatically" updated to Android 6.0 on Sony Xperia Z5 (Android 6.0 > Core ver. 3.10.84-perf-g19d6d92 Buildnr.32.1.A.1.163) and PROBLEM = Spotify (ver.4.8.1004) ) DOES NOT START and leaves system message "No Storage Area Found-Check the...

Regular

Today I got "automatically" updated to Android 6.0 on Sony Xperia Z5 (Android 6.0 > Core ver. 3.10.84-perf-g19d6d92 Buildnr.32.1.A.1.163) and PROBLEM = Spotify (ver.4.8.1004) ) DOES NOT START and ...

torkp

Regular

2038 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

All tracks greyed out

Hi, I recently redownloaded spotify on my android again and I went to listen to some music, I cannot access a single song, it only allows me to play songs if I use the shuffle play button but I cannot access any other songs on spotify? I got premium ...

Newbie

Hi,   I recently redownloaded spotify on my android again and I went to listen to some music, I cannot access a single song, it only allows me to play songs if I use the shuffle play button bu...

Daniel

Community Legend

3094 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music stop playing

Helo everyone, first of all im apologize if my redaction isn´t to clear. My problem is that when i use my spotify in my OPPO N1 and Blackberry Z10 the music stop playin after two songs and i have to enter spotify to put play again , it's really annoy...

Newbie

Helo everyone, first of all im apologize if my redaction isn´t to clear.   My problem is that when i use my spotify in my OPPO N1 and Blackberry Z10 the music stop playin after two songs and i...

LovesToDance

Regular

633 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Please help.....

Hi all So I have installed Spotify on my tablet - been with the service for long time, I love it! Usually premium but on free at the moment.... BUT.... I just keep getting the message that Spotify is not responding should I wait, close etc. There is ...

Music Fan

Hi all So I have installed Spotify on my tablet - been with the service for long time, I love it! Usually premium but on free at the moment.... BUT.... I just keep getting the message that Sp...

Daniel

Community Legend

3149 Views

14 replies

0 likes

Account
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  • 14 replies
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Solved!! Music quality

Hi, I recently noticed a downgrade in the music quality. Extreme quality is set on my settings but it's not even close to hifi music which previously I wasnt able to notice. The quality is bad I'd rather say.Is there anything I can do to remedy the p...

Newbie

Hi, I recently noticed a downgrade in the music quality. Extreme quality is set on my settings but it's not even close to hifi music which previously I wasnt able to notice. The quality is bad I'd ra...

Daniel

Community Legend

871 Views

1 replies

0 likes

music quality
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play local file

I have some mp3 on my android. How can i merge those file to spotify playlist hence i can play my own song and spoify sony?

Newbie

I have some mp3 on my android. How can i merge those file to spotify playlist hence i can play my own song and spoify sony?

Daniel

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Extremely slow startup.

Android Version 4.4.2, Spotify Version 4.8.0.1004. I think its trying to update all the playlists, I have a ton off them. Sometimes a startup takes a few minutes, even after rebooting. Kinda hard to fix when I'm driving. Tried switching to offline mo...

Roadie

Android Version 4.4.2, Spotify Version 4.8.0.1004.      I think its trying to update all the playlists, I have a ton off them.  Sometimes a startup takes a few minutes, even a...

Daniel

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes