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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118613 Views

27 replies

4 likes

  • 118613 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239143 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239143 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600036 Views

79 replies

3 likes

  • 600036 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492637 Views

581 replies

42 likes

Account
Free
  • 492637 Views
  • 581 replies
  • 42 likes

Solved!! Offline mode problem ! Unselected song trying to play when the offline mode is on !

I'm on a LG G4-marshmallow.-32gb internal-32gb external storage When i'm downloading my songs and switching to offline mode, my unselected song a trying to start. Since the last update, this problem started.

Regular

I'm on a LG G4 -marshmallow. -32gb internal -32gb external storage   When i'm downloading my songs and  switching to offline mode, my unselected song a trying to start.  Since th...

Daniel

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Offline artists and albums not available

Hello everyone I marked several artists and albums to listen while offline. But when I try to open thes artists and albums libraries the app says I am offline and it can't open, even though all the songs are downloaded. I still can listen to the song...

Newbie

Hello everyone   I marked several artists and albums to listen while offline. But when I try to open thes artists and albums libraries the app says I am offline and it can't open, even though ...

Daniel

Community Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Scrolling on my spotify playlists

Hello could you please inform my why it is now impossible to scroll through my playlists quickly?

Newbie

Hello could you please inform my why it is now impossible to scroll through my playlists quickly?

DavidEriksson1

Casual Listener

808 Views

3 replies

0 likes

  • 808 Views
  • 3 replies
  • 0 likes

How our app release process works

Our product owners have been reading your feedback here in the Community and in our Beta boards. In doing so they've realized there's quite a few questions from you all about how our release process works. One of our POs @henka has drafted this post ...

Spotify

Our product owners have been reading your feedback here in the Community and in our Beta boards. In doing so they've realized there's quite a few questions from you all about how our release pro...

Thepatricksquir

Newbie

10457 Views

7 replies

3 likes

  • 10457 Views
  • 7 replies
  • 3 likes

Solved!! Can't login with premium account because of foreign country measage

HiI have a premium Spotify account and living in the Netherlands. Since a few weeks I cannot login to my account via the Spotify app as it states during login that I cannot use Spotify in a foreign country. But I am not in a foreign country; I can lo...

Casual Listener

Hi I have a premium Spotify account and living in the Netherlands. Since a few weeks I cannot login to my account via the Spotify app as it states during login that I cannot use Spotify in a forei...

Daniel

Community Legend

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
  • 0 likes

Spotify pausing when opening an app.

Just recently I started having problems with Spotify pausing when I open my Uber app. This is extremely annoying because I like to select music for my guest and then when the app opens it pauses. Is there a solution for this problem?

Newbie

Just recently I started having problems with Spotify pausing when I open my Uber app. This is extremely annoying because I like to select music for my guest and then when the app opens it pauses. Is ...

mutorcs

Casual Listener

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Home and search not working and playlists empty :-(

Hi allI hope someone cane help! On my android tablet my Spotify home page is blank with a 'something went wrong try again message', the search doesn't work and all listed playlists are empty.I have a windows phone and spotify is working fine on that....

Casual Listener

Hi all I hope someone cane help!   On my android tablet my Spotify home page is blank with a 'something went wrong try again message', the search doesn't work and all listed playlists are emp...

Vheriot

Casual Listener

1150 Views

6 replies

0 likes

  • 1150 Views
  • 6 replies
  • 0 likes

Freezing on Android

My spotify constantly freezes. I have the Premium and I use the offline mode as well but it still freezes over and over again within one song. HELP! Why pay for something that does not work!

Visitor

My spotify constantly freezes. I have the Premium and I use the offline mode as well but it still freezes over and over again within one song. HELP! Why pay for something that does not work!

Daniel

Community Legend

5702 Views

3 replies

0 likes

Android
freeze
frustration
  • 5702 Views
  • 3 replies
  • 0 likes

Android - songs stop playing intermittently

Hi i am using a galaxy s6 on android and ive been having some problems lately with playback. I have premium and offline playlists but even with the offline playlists the songs cut in and out all the time. It starts when i open other apps but even whe...

Newbie

Hi i am using a galaxy s6 on android and ive been having some problems lately with playback. I have premium and offline playlists but even with the offline playlists the songs cut in and out all the ...

Daniel

Community Legend

751 Views

2 replies

0 likes

  • 751 Views
  • 2 replies
  • 0 likes

Spotify connect does not work

I have a Pioneer Vsx-830 receiver and Im having problem using this with Spotify on both Andriod and Ipad since last week. On my device I get The option to connect to Vsx-830 but when I connect it just say "connecting" for a few seconds then nothing h...

Newbie

I have a Pioneer Vsx-830 receiver and Im having problem using this with Spotify on both Andriod and Ipad since last week. On my device I get The option to connect to Vsx-830 but when I connect it jus...

madbri

Newbie

859 Views

1 replies

0 likes

Spotify Conect
  • 859 Views
  • 1 replies
  • 0 likes

Offline Library got deleted

I've been having this issue randomly with my Sasmung Galaxy S4 mini. I use spotify on my laptop, tablet and phone. My tablet and phone have different albums saved for offline listening. I also sign in to spotify on school computers.The offline librar...

Casual Listener

I've been having this issue randomly with my Sasmung Galaxy S4 mini. I use spotify on my laptop, tablet and phone. My tablet and phone have different albums saved for offline listening. I also sign i...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

[Android] Huge "Shuffle play" button haunting me.

I've been using Spotify for as long as I can remember. The huge green "shuffle play" button that appears on almost every screen should be removed. I have never used spotify-free on the phone but I feel like I pay for the privilege to not have that **...

Casual Listener

I've been using Spotify for as long as I can remember. The huge green "shuffle play" button that appears on almost every screen should be removed. I have never used spotify-free on the phone but I fe...

Daniel

Community Legend

721 Views

2 replies

0 likes

  • 721 Views
  • 2 replies
  • 0 likes

Can't synchronize VD tracks on Android app

Device: Sony Xperia Z3 Compact Operating System Version: Android Spotify Version: 49.0.992 Description: Dear all,Since I update the app on my smartphone, I can't see the tracks that I imported from my PC to my smartphone. When I click on them, I have...

Newbie

Device: Sony Xperia Z3 Compact   Operating System Version: Android   Spotify Version: 49.0.992   Description: Dear all, Since I update the app on my smartphone, I can't see the ...

315 Views

0 replies

0 likes

Android
  • 315 Views
  • 0 replies
  • 0 likes

Play Queue needs a update!

I know this has been asked and suggested before, but I can't find any solutions. The play queue in Spotify needs an update badly. I've had Spotify for a little while now. A paid customer. I can't seem to find a simple way to add an album to the play ...

Casual Listener

I know this has been asked and suggested before, but I can't find any solutions. The play queue in Spotify needs an update badly.    I've had Spotify for a little while now. A paid custom...

623 Views

0 replies

1 likes

  • 623 Views
  • 0 replies
  • 1 likes

Songs keep starting and stopping in playlists online and offline

I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so should be able to play online as well as offline. Can ...

Casual Listener

I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so sho...

tugcepinar

Newbie

2463 Views

8 replies

0 likes

4G
Playback problem
Playlists
s6
Samsung
starting
stopping
  • 2463 Views
  • 8 replies
  • 0 likes

Solved!! Is my phone compatible with Spotify?

Spotify should get along happily with most Android devices on the market running the v2.3 'Gingerbread' firmware. For later devices, try installing the Preview version of the new Android app, available at http://www.spotify.com/download/previews/ - t...

Community Legend

Spotify should get along happily with most Android devices on the market running the v2.3 'Gingerbread' firmware.   For later devices, try installing the Preview version of the new Android a...

Joannajoanna12

Casual Listener

52908 Views

86 replies

4 likes

  • 52908 Views
  • 86 replies
  • 4 likes

My Spotify thinks I'm abroad

I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks

Casual Listener

I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks

Daniel

Community Legend

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes

Spotify says I'm offline and I'm not (tried everything to fix)

No songs will play, I cant even click a song to play and I have full internet connection.I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve username and change password.My phone is up to date their a...

Newbie

No songs will play, I cant even click a song to play and I have full internet connection. I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve userna...

Daniel

Community Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Cannot play songs non-stop from my playlist. Freezes after playing 2 songs ( Samsung galaxy S7 edge)

Hi, I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into this issue. My playlist does not play non-stop. For some reason it will stop playing after playin...

Casual Listener

  Hi,          I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into th...

vstrfrmufo

Newbie

2057 Views

2 replies

1 likes

  • 2057 Views
  • 2 replies
  • 1 likes

Chromecast private session?

Hi there,Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out.Anyway to enable a private session whilst chromecast audio streaming?Cheers all

Music Fan

Hi there, Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out. Anyway to enable a private session whilst chro...

1796 Views

0 replies

11 likes

Chromecast Android
chromecast audio
  • 1796 Views
  • 0 replies
  • 11 likes