Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

  • 6872 Views
  • 0 replies
  • 7 likes

Losing downloaded songs - offline mode to online

I don't remember how many times I had to download all my songs because always that I switch from 'offline mode - online mode - offline mode' I lose all them!!! I don't know wether other people have this problem or not, but I am just tired! I pay for ...

Casual Listener

I don't remember how many times I had to download all my songs because always that I switch from 'offline mode - online mode - offline mode' I lose all them!!!   I don't know wether other peop...

alec1834

Casual Listener

838 Views

3 replies

3 likes

  • 838 Views
  • 3 replies
  • 3 likes

Language issues

Hi, I've been using the mobile app free for quite some time and am thinking about getting premium. However whenever I click on the get premium link in-app it takes me to the page but it is in Italian rather than English. I went on holiday to Italy in...

Newbie

Hi, I've been using the mobile app free for quite some time and am thinking about getting premium. However whenever I click on the get premium link in-app it takes me to the page but it is in Italian...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Cannot save songs in my Micro SD

I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory. - Go to System Settings- Go to "Apps" - Find Spotify there- On Spotify's page, first, tap "Force Close"- Then tap "Clear cache" if it's not g...

Casual Listener

I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory.   - Go to System Settings - Go to "Apps"  - Find Spotify there - On Spotify...

rodrigotcoimbra

Casual Listener

1357 Views

8 replies

1 likes

  • 1357 Views
  • 8 replies
  • 1 likes

How to show all "downloaded" songs?

If I have some songs downloaded for offline play from various playlists, is there a list where I can view all songs I've downloaded? Thank you.

Newbie

If I have some songs downloaded for offline play from various playlists, is there a list where I can view all songs I've downloaded? Thank you.

325 Views

0 replies

1 likes

  • 325 Views
  • 0 replies
  • 1 likes

Can't choose any song on ASUS tablet

Since 3 recent updates (4.1, 4.2 and 4.3), I can not freely choose songs in the playlists or album anymore. If I downgrade to version 4.0, I still choose and play songs normally. I'm using ASUS Memo pad HD7 Tablet with Spotify free account.

Casual Listener

Since 3 recent updates (4.1, 4.2 and 4.3), I can not freely choose songs in the playlists or album anymore. If I downgrade to version 4.0, I still choose and play songs normally. I'm using ASUS Memo ...

sffkdsa89

Music Fan

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

spotify connect

How can i turn off spotify connect? I want to hear one song on my computer and another on my smartphone, how can do this?

Newbie

How can i turn off spotify connect? I want to hear one song on my computer and another on my smartphone, how can do this?  

user-removed

Not applicable

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

finding a song

Hello there. Really need help! Looking for "Jon Bellion- Woke the f**k up" but it's not showing. His other songs do but not that one. Someone I met in the states said they found the same song straight away but my searches have come up empty! Please h...

Casual Listener

Hello there. Really need help! Looking for "Jon Bellion- Woke the f**k up" but it's not showing. His other songs do but not that one. Someone I met in the states said they found the same song straigh...

jonasherdegen

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

finding a song

Hello there. Really need help! Looking for "Jon Bellion- Woke the f**k up" but it's not showing. His other songs do but not that one. Someone I met in the states said they found the same song straight away but my searches have come up empty! Please h...

Casual Listener

Hello there. Really need help! Looking for "Jon Bellion- Woke the f**k up" but it's not showing. His other songs do but not that one. Someone I met in the states said they found the same song straigh...

user-removed

Not applicable

613 Views

1 replies

0 likes

finding
finding new music
  • 613 Views
  • 1 replies
  • 0 likes

Ajuda com APP para Android!

Desculpem por estar postando em portugês aqui, mas gostaria que alguém me tirasse uma dúvida! Eu estou prestes a sair do iOS e voltar para o Amdroid, uma vez que após atualizar para a versão 9 minhas experiências foram ruins... Minha pergunta é sobre...

Music Fan

  Desculpem por estar postando em portugês aqui, mas gostaria que alguém me tirasse uma dúvida!   Eu estou prestes a sair do iOS e voltar para o Amdroid, uma vez que após atualizar para ...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Save data on sd card with Honor 6

Hi,I have a new Honor 6 phone and a Spotify Premium account. I try to setting spotify for downloading playlist on external sd card but the option "clear cache and all data" not work on my phone and my phone memory is full with 6 album.I hope that you...

Casual Listener

Hi, I have a new Honor 6 phone and a Spotify Premium account. I try to setting spotify for downloading playlist on external sd card but the option "clear cache and all data" not work on my phone and...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Save data on sd card with Honor 6

Hi,I have a new Honor 6 phone and a Spotify Premium account. I try to setting spotify for downloading playlist on external sd card but the option "clear cache and all data" not work on my phone and my phone memory is full with 6 album.I hope that you...

Casual Listener

Hi, I have a new Honor 6 phone and a Spotify Premium account. I try to setting spotify for downloading playlist on external sd card but the option "clear cache and all data" not work on my phone and...

Jon_UK

Roadie

877 Views

3 replies

1 likes

external
Honor 6
sd card
  • 877 Views
  • 3 replies
  • 1 likes

Music Continues Playing After Headphone/Bluetooth Disconnect

TL;DR: While listening to music through headphones, unplugging will cause music to continue playing through speaker Many instances when music is playing through physical headphones or bluetooth and is then disconnected from my phone's (Nexus 6P) audi...

Visitor

TL;DR:  While listening to music through headphones, unplugging will cause music to continue playing through speaker   Many instances when music is playing through physical headphones or ...

scottyau

Casual Listener

32786 Views

20 replies

6 likes

  • 32786 Views
  • 20 replies
  • 6 likes

Solved!! Sound quality is distorted on bluetooth

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the problem. I understand that having a nexus phone and gett...

Music Fan

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the probl...

KyleJ

Newbie

6907 Views

3 replies

0 likes

  • 6907 Views
  • 3 replies
  • 0 likes

Fluctuating volume with android app and chromecast

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

Casual Listener

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

blueboybillybob

Casual Listener

1533 Views

2 replies

1 likes

fluctuating volume android chromecast
  • 1533 Views
  • 2 replies
  • 1 likes

Duda de playlist offline

Que tal, tengo spotify premium, realice un par de playlist offline en mi computadora, pero al momento que las quise escuchar en mi celular no están disponibles, MI DUDA es necesario que también las descargue en mi celular?

Casual Listener

Que tal, tengo spotify premium, realice un par de playlist offline en mi computadora, pero al momento que las quise escuchar en mi celular no están disponibles, MI DUDA es necesario que también las d...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Oops something went wrong.

Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even find new songs. I've tried on 2 different devices, r...

Casual Listener

Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even f...

Touelmeris

Music Fan

2387 Views

3 replies

0 likes

  • 2387 Views
  • 3 replies
  • 0 likes

Solved!! Stockage carte sd

Bonjour, étant un nouveau utilisateur spotify je ne m'y connais pas trop. Je voudrais stocker mes musique sur ma carte sd, j'ai trouvé un topic qui parlait de ça mais c'est écrit que c'est risqué pour la carte sd si on s'y prend mal (je ne veux pas p...

Regular

Bonjour, étant un nouveau utilisateur spotify je ne m'y connais pas trop. Je voudrais stocker mes musique sur ma carte sd, j'ai trouvé un topic qui parlait de ça mais c'est écrit que c'est risqué pou...

Seb_nice

Newbie

21385 Views

10 replies

0 likes

  • 21385 Views
  • 10 replies
  • 0 likes

No se activó Premium

Ayer hace 24 horas exactamente fui al oxxo a activar la suscripción para la promo de tres mese pero hasta ahorita sigo con la versión Free y no es problema del celular por que en la pc también me aparece así, alguien sabe que se puede hacer aquí? Ya ...

Newbie

Ayer hace 24 horas exactamente fui al oxxo a activar la suscripción para la promo de tres mese pero hasta ahorita sigo con la versión Free y no es problema del celular por que en la pc también me apa...

270 Views

0 replies

2 likes

Premium
  • 270 Views
  • 0 replies
  • 2 likes

No se activó mi cuenta premium

Buenos días, hace un momento quise activar mi cuenta premium con la promoción de 3 meses por 0,99 $, hice todo correctamente pero el momento del cobro me salio un mensaje que decía que mi banco esta pasando un mal día y demás cuestiones, aun así me c...

Visitor

Buenos días, hace un momento quise activar mi cuenta premium con la promoción de 3 meses por 0,99 $, hice todo correctamente pero el momento del cobro me salio un mensaje que decía que mi banco esta ...

Rubi2

Casual Listener

3094 Views

14 replies

0 likes

Premium
  • 3094 Views
  • 14 replies
  • 0 likes

Offline Music disappeard after Spotify upgrade

So I got a new update / version of Spotify Premium and now all albums which I downloaded for offline listening need to be downloaded again... ????? Why is that - this is so kicking-the-user-in-his-butt-and-spit-him-in-the-face kind of functionality

Newbie

So I got a new update / version of Spotify Premium and now all albums which I downloaded for offline listening need to be downloaded again... ????? Why is that - this is so kicking-the-user-in-his-bu...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes