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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376003 Views

541 replies

34 likes

Account
Free
  • 376003 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7546 Views

0 replies

7 likes

  • 7546 Views
  • 0 replies
  • 7 likes

Solved!! Spotify Connect is infuriating How do I kill it?

When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Yesterday it popped up while I was trying to run next...

Music Fan

When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Ye...

flagrant99

Music Fan

1790 Views

5 replies

0 likes

  • 1790 Views
  • 5 replies
  • 0 likes

Solved!! Spotify pauses after each song

Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends. It does not pause, I cannot toggle the pause/play...

Casual Listener

Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends...

Bittencourt

Spotify Star

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

Cómo puedo guardar la música en la SD mototola 2da generación

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

Newbie

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

osornios

Spotify Star

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

next song on wear launches some other app :/

hi guys, new to this wear thing ...just found about the next song ok goolge command for skipping trackgreat! i thought - gave it a try on my 360 sport, but it seems to try to launch some other app rather than just skip spotift track pixempire url hav...

Visitor

hi guys,   new to this wear thing 🙂 ...just found about the next song ok goolge command for skipping track great! i thought - gave it a try on my 360 sport, but it seems to try to launch som...

Daniel

Community Legend

646 Views

5 replies

0 likes

  • 646 Views
  • 5 replies
  • 0 likes

"Starred" playlist is only visible on Spotify web view not mobile or desktop app

I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called "Starred". For whatever reason they removed stars f...

Visitor

I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called ...

Docisgod

Casual Listener

812 Views

1 replies

0 likes

Mobile Phone
WebPlayer
Windows
  • 812 Views
  • 1 replies
  • 0 likes

Autoplay of random songs

I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to. I have this for about a week now and I don't know what is giving this problem, I never gave...

Regular

I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to.  I have this for about a week now ...

Daniel

Community Legend

1169 Views

9 replies

0 likes

  • 1169 Views
  • 9 replies
  • 0 likes

Spotify Crash ZTE Obsidian TMO random

Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, sometimes in the middle of a song, sometimes when s...

Casual Listener

Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, ...

Daniel

Community Legend

1441 Views

5 replies

0 likes

Crash
frozen
hang
Obsidian
T-Mobile
ZTE
  • 1441 Views
  • 5 replies
  • 0 likes

Spotify on Fire TV login issues

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on the fire tv remote let alone twice in a day. Is this the correc...

Casual Listener

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on th...

Daniel

Community Legend

1426 Views

3 replies

0 likes

  • 1426 Views
  • 3 replies
  • 0 likes

Android Spotiy stops randomly and then start in fast playback

I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode.Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way.This can be happening 2/3 times in every song I listen.Please,hel...

Newbie

I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode. Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way. This can b...

Daniel

Community Legend

615 Views

4 replies

0 likes

  • 615 Views
  • 4 replies
  • 0 likes

Solved!! Saving Albums and Download Not Working Anymore

All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from my storage.What the heck is going on?I'm paying for...

Casual Listener

All of a sudden, after the 2 recent updates, I've had to save albums over and over again. It's like it keeps erasing it. Then I tried just downloading to make available offline and it Erased it from ...

Nothappywthu1

Casual Listener

858 Views

4 replies

0 likes

  • 858 Views
  • 4 replies
  • 0 likes

Activating bluetooth requires restart of Spotify

This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.

Newbie

This is an irritation. On my Samsung Galaxy Tab, if I switch bluetooth on or off, I have to quit and restart Spotify. Please fix.

Julioenge1982

Casual Listener

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes

Solved!! What happened to the "Artists" page?

I've just recently updated to the latest Spotify version. Now when I click on an artist under the "Artists" page, it takes me to that artist's page, with their top 5 songs etc. instead of a list of all the songs I have currently downloaded on my phon...

Gig Goer

I've just recently updated to the latest Spotify version.    Now when I click on an artist under the "Artists" page, it takes me to that artist's page, with their top 5 songs etc. instead...

Daniel

Community Legend

3453 Views

14 replies

0 likes

  • 3453 Views
  • 14 replies
  • 0 likes

How to find out how many tracks I've downloaded for offline use

I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except that it look a lot of aggravation to fix it. So I sta...

Regular

I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except th...

Daniel

Community Legend

1791 Views

3 replies

0 likes

  • 1791 Views
  • 3 replies
  • 0 likes

Next song pauses

When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstalling the app plus clearing all data related. Nothin...

Newbie

When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstal...

Daniel

Community Legend

488 Views

1 replies

1 likes

  • 488 Views
  • 1 replies
  • 1 likes

Solved!! Android white noise while playing specific album

Hi, the problem started a few days ago that while playing certain albums on Android Spotify app. There is only loud white noise and no music can be heard. I've tried uninstalled the app, cleared the data folder, rebooted but it still doesn't work. Th...

Regular

Hi, the problem started a few days ago that while playing certain albums on Android Spotify app. There is only loud white noise and no music can be heard. I've tried uninstalled the app, cleared the ...

Daniel

Community Legend

2234 Views

10 replies

0 likes

Android 6.0
white noise
  • 2234 Views
  • 10 replies
  • 0 likes

Ad problems?

Hey!I have noticed a "problem" with the adds that has not really affected me but might help you.I have a Samsung Galaxy 5I have a free Spotify AccountI have the latest version of SpotitySo what I did was that I was going to the Top 50 in Sweden. (I d...

Newbie

Hey! I have noticed a "problem" with the adds that has not really affected me but might help you. I have a Samsung Galaxy 5 I have a free Spotify Account I have the latest version of Spotity ...

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
  • 1 likes

Shuffle Not Working?

Seems like the shuffle function is not working in the android app. If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist. Droid X.

Visitor

Seems like the shuffle function is not working in the android app.  If I play a playlist and highlight the shuffle icon, I'm still just getting the straight playlist.  Droid X.

cheungs7979

Music Fan

3547 Views

15 replies

0 likes

  • 3547 Views
  • 15 replies
  • 0 likes

Downloaded songs wont offline download

I have Spotify Premium and when I add songs from my Local files songs that arent on spotify they arent available when I offline download them it used to be ok and they would work and download but now I cant choose them when offline and when I redownl...

Regular

I have Spotify Premium and when I add songs from my Local files songs that arent on spotify they arent available when I offline download them it used to be ok and they would work and download but now...

kiyow

Newbie

960 Views

5 replies

0 likes

  • 960 Views
  • 5 replies
  • 0 likes

Awful Programming Skills

Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assumes the menu comes up at all. When a video ad pops ...

Newbie

Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assu...

Daniel

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

No sound from spotify app on android

Apparently not a new issue, but I could'n't find any suggestions that helped med. Spotify is playing on my HTC one V for many months now, but then suddenly; Song progress bar is moving but NO SOUND. Have tried: 1) Restarting app. 2) Restarting phone....

Casual Listener

Apparently not a new issue, but I could'n't find any suggestions that helped med.   Spotify is playing on my HTC one V for many months now, but then suddenly; Song progress bar is moving but...

rachelstanek

Newbie

21981 Views

6 replies

1 likes

  • 21981 Views
  • 6 replies
  • 1 likes