Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387846 Views

545 replies

34 likes

Account
Free
  • 387846 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Ayuda con Playlist

hola buenas tardes , quisiera que me ayuden con lo siguiente: cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agregan lista , yo voy ap oder ver los temas? ,si hay temas que no quier...

Casual Listener

  hola buenas tardes , quisiera que me ayuden con lo siguiente:  cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agreg...

Bittencourt

Spotify Star

570 Views

3 replies

0 likes

  • 570 Views
  • 3 replies
  • 0 likes

Device not synchroning local Files

Before I read a few posts about the same problem but it just doesnt work. I have a Problem with the synchronization of my local music(Windows) to my Android device.I have tried it several times after deleting the app and all downloaded files on Andro...

Casual Listener

Before I read a few posts about the same problem but it just doesnt work.   I have a Problem with the synchronization of my local music(Windows) to my Android device. I have tried it several ...

scrptrx

Casual Listener

914 Views

8 replies

0 likes

  • 914 Views
  • 8 replies
  • 0 likes

Konto aktualisieren

Hallo,Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann.Ist das richtig?Ich habe mein Premium-Abo am 8 März erstellt damit ich auf meiner Weltreise auf einer einsamen Insel...

Newbie

Hallo, Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann. Ist das richtig? Ich habe mein Premium-Abo am 8 März erstell...

Nico

Community Legend

1512 Views

1 replies

0 likes

  • 1512 Views
  • 1 replies
  • 0 likes

Huawei and Harman Kardon

I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor make connectin too.it is strange because honor see the...

Casual Listener

I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor mak...

Sterbic

Casual Listener

907 Views

3 replies

0 likes

Problem with connection
  • 907 Views
  • 3 replies
  • 0 likes

Premium>Play off-line with no service?

Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake) and I will not have service on my phone. Will i still b...

Casual Listener

Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake)...

hurleh

Regular

6210 Views

5 replies

0 likes

  • 6210 Views
  • 5 replies
  • 0 likes

Playback paused because because your account is being used somewhere while connected to bluetooth

With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused with the warning of "spotify has been paused becaus...

Regular

With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused ...

Daniel

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Solved!! Unable to play my own playlists!

I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen. Playing a playlist i subscribe to works great, also streaming works (even streaming the exact same album I made a playlist of...) Have tried uninstall and...

Music Fan

I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen.   Playing a playlist i subscribe to works great, also streaming works (even streaming the exac...

eck07

Newbie

13685 Views

78 replies

0 likes

  • 13685 Views
  • 78 replies
  • 0 likes

can play on computer but not on phone

Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??

Casual Listener

Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??

maggielin8

Casual Listener

1488 Views

2 replies

0 likes

  • 1488 Views
  • 2 replies
  • 0 likes

Android App Frustrations/Rants

I am tired of waiting for an update that will do anything more than nothing. So I thought I would be nice to give a wakeup call to Spotify. Post here if you are dissatisfied with the app in any way including: Bugs Play button stops working Crashes Bu...

Music Fan

I am tired of waiting for an update that will do anything more than nothing.  So I thought I would be nice to give a wakeup call to Spotify.  Post here if you are dissatisfied with the&nbsp...

Dollg123

Newbie

2915 Views

16 replies

12 likes

  • 2915 Views
  • 16 replies
  • 12 likes

Solved!! Starred Playlist Missing On Android Tablet

So started today with going onto Spotify on my desktop on Chrome and i see that I have 2 Starred playlists; 1 was the official one, one appears to be a manually made playlist - thing is, everything in this playlist was flipped the wrong way around (i...

Visitor

So started today with going onto Spotify on my desktop on Chrome and i see that I have 2 Starred playlists; 1 was the official one, one appears to be a manually made playlist - thing is, everything i...

Wojtorb

Casual Listener

4273 Views

14 replies

1 likes

bug
disappeared
  • 4273 Views
  • 14 replies
  • 1 likes

Running Playlist Won't Load

For the past 3 days I have been unable to access the "Running" feature to listen to music set to a certain tempo. When I select "Running" under genre and moods on my android phone, after a very short loading circle, an error displays of "Sorry, somet...

Casual Listener

For the past 3 days I have been unable to access the "Running" feature to listen to music set to a certain tempo. When I select "Running" under genre and moods on my android phone, after a very short...

Daniel

Community Legend

929 Views

4 replies

0 likes

  • 929 Views
  • 4 replies
  • 0 likes

Solved!! Spotify shuts off after 2-3 songs

Hello, Anytime I run Spotify on my Android and the screen is off... it auto-shutdowns after 2-3 songs. Is there any way to rectify this? Thanks!

Casual Listener

Hello,   Anytime I run Spotify on my Android and the screen is off... it auto-shutdowns after 2-3 songs. Is there any way to rectify this?   Thanks!

roman10

Newbie

1878 Views

5 replies

0 likes

  • 1878 Views
  • 5 replies
  • 0 likes

Spotify stop playing after every song. Sony Xperia Z5 compact

After the latest update to 3.9.0.965 the playback stops at the end of every song. No error message is shown and if I press next the next song will play but then stop again at the end.

Music Fan

After the latest update to 3.9.0.965 the playback stops at the end of every song. No error message is shown and if I press next the next song will play but then stop again at the end.

guillefoca

Regular

11061 Views

47 replies

0 likes

  • 11061 Views
  • 47 replies
  • 0 likes

Can only play one song

When playing an album music stops after each track and I seem to have to unlock my phone and then play next song. I have just taken a 30 day offer for premium so not sure why songs do not run continuously?

Newbie

When playing an album music stops after each track and I seem to have to unlock my phone and then play next song. I have just taken a 30 day offer for premium so not sure why songs do not run continu...

guillefoca

Regular

1031 Views

2 replies

0 likes

  • 1031 Views
  • 2 replies
  • 0 likes

offline songs require downloading again and again....

Hi,no matter what I do, spotiy keeps re-downloading all my offline albums every few days. I made sure download is complete. I re-installed spotify and the problem continues. it is annoying me so much that I am close to cancelling my account. Today I ...

Newbie

Hi, no matter what I do, spotiy keeps re-downloading all my offline albums every few days. I made sure download is complete. I re-installed spotify and the problem continues. it is annoying me so mu...

user-removed

Not applicable

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

Spotify connect

I can't seem to connect to my philips spotify connect speakers. Connect works between devices but when I try to connect to the speakers connection fails

Casual Listener

I can't seem to connect to my philips spotify connect speakers. Connect works between devices but when I try to connect to the speakers connection fails

Daniel

Community Legend

613 Views

4 replies

0 likes

  • 613 Views
  • 4 replies
  • 0 likes

Android Auto playlist

It's a shame i can't browse all my music on Android Auto like Apple Car Play...I can only browse trought vocal input, who works 1 on 10.... Until i can't browse ALL my music library on my car i will not renew spotify premium....i will use apple music...

Casual Listener

It's a shame i can't browse all my music on Android Auto like Apple Car Play... I can only browse trought vocal input, who works 1 on 10....   Until i can't browse ALL my music library on my ...

andx479

Casual Listener

1000 Views

2 replies

1 likes

  • 1000 Views
  • 2 replies
  • 1 likes

Local Files

My desktop and my phone are connected to the same internet and everything, but my local files won't play on my phone. I see them in my playslit but when i try to play them nothing happens. Please help

Casual Listener

My desktop and my phone are connected to the same internet and everything, but my local files won't play on my phone. I see them in my playslit but when i try to play them nothing happens. Please help

Daniel

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Changed Phone - now all downloaded Songs are gone

Hello,i changed my mobil phone. All songs were downloaded on my sd-card.I put the sd-card on my new phone and started spotify. But the songs wont be found on spotify.Must i download all songs once again ? and what is with the space on the card, can o...

Newbie

Hello, i changed my mobil phone. All songs were downloaded on my sd-card. I put the sd-card on my new phone and started spotify. But the songs wont be found on spotify. Must i download all songs o...

Daniel

Community Legend

958 Views

1 replies

0 likes

  • 958 Views
  • 1 replies
  • 0 likes

Android N Developer Preview

Spotify crashes within seconds of opening the app every time. Is there a way you could compile a version with a target of Android N and post it here for people running the Developer Preview?

Casual Listener

Spotify crashes within seconds of opening the app every time. Is there a way you could compile a version with a target of Android N and post it here for people running the Developer Preview?

Daniel

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes