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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387810 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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stop manual downloading

Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this?Thanks hope to hear from you

Newbie

Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this? Thanks hope to hear from you

Daniel

Community Legend

792 Views

1 replies

0 likes

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Problem with Spotify android app and chromecast

Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chromecast audio. If Spotify can't fix its android app s...

Newbie

Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chrom...

364 Views

0 replies

0 likes

  • 364 Views
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Solved!! Downloads taking up storage space

Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, where I had downloaded too many albums. However, af...

Casual Listener

Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, ...

eharwy

Casual Listener

1108 Views

1 replies

0 likes

downloads
  • 1108 Views
  • 1 replies
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just not working

Songs don't play offline, online plays one song then stops, worked perfectly fine until I updated.

Casual Listener

Songs don't play offline, online plays one song then stops, worked perfectly fine until I updated.

Daniel

Community Legend

608 Views

5 replies

0 likes

  • 608 Views
  • 5 replies
  • 0 likes

ghost copies of modified local tracks

Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate entries for local tracks that have been modified. It s...

Regular

Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate ent...

Daniel

Community Legend

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

Can't hear facebook messenger notification sounds while using spotify, unlike all the others sounds

I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound.i have sound on in the app, tried to switch between sounds, but didn't work eitherthis happens since the first time i used s...

Newbie

I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound. i have sound on in the app, tried to switch between sounds, but didn't ...

Daniel

Community Legend

4743 Views

1 replies

0 likes

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SD card memory decreased

Hello everybody I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was before delete. My telephone is Sony Xperia Z3 compact. Does anybod...

Casual Listener

Hello everybody 🙂   I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was bef...

Daniel

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
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Spotify is downloading music on internal storage instead of sdcard

Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), everything is on the internal storage and because of th...

Casual Listener

Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), ever...

Daniel

Community Legend

654 Views

3 replies

0 likes

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Artist's update notification on mobile device

Hi guys, I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page where I can find all my updates about artists if I already seen push...

Visitor

Hi guys,   I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page whe...

Daniel

Community Legend

1000 Views

3 replies

0 likes

Artists Favorites
new release
Notifications
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Playlist wird ohne Tob abgespielt

Hallo!:)Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert.Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts mehr, das nächste Lied wird abgespielt, aber wie gesagt o...

Casual Listener

Hallo!:) Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert. Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts ...

Daniel

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Playlist gone

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start getting songs,not now can anyone help

Casual Listener

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start ge...

Daniel

Community Legend

599 Views

5 replies

0 likes

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  • 5 replies
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cant update android app

Hey there ,I'm abroad for some time now , I don't have access to play store using my US google account.I used to always go to m.spotify.com and download the latest apk .but now , for some reason this is no longer working.is there another way to downl...

Regular

Hey there , I'm abroad for some time now , I don't have access to play store using my US google account. I used to always go to m.spotify.com and download the latest apk . but now , for some reaso...

Daniel

Community Legend

1434 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Wear app?

Hi guys.Is or will there be a android wear app for improved music control and features?ThanksDan

Visitor

Hi guys. Is or will there be a android wear app for improved music control and features? Thanks Dan

Daniel

Community Legend

367 Views

2 replies

0 likes

  • 367 Views
  • 2 replies
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Offline playlist stops working

HI! First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline.Second phone hold my offline playlist for 13 days same thing happened now, while on my PC it holded for 30 days like it should...

Visitor

HI!   First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline. Second phone hold my offline playlist for 13 days same thing hap...

Daniel

Community Legend

580 Views

3 replies

0 likes

  • 580 Views
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Sony Xperia latest update crashes Spotify

Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!

Casual Listener

Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!

Daniel

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Android app won't open - can't detect storage online or offline

Hi all! Phone: Android Galaxy Note 6 My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instead, I have Spotify, which is set up to play online (of course), as well a...

Newbie

Hi all! 😄   Phone: Android Galaxy Note 6   My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instea...

Daniel

Community Legend

752 Views

1 replies

0 likes

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  • 1 replies
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Spotify crashes in Android 5.0 as soon as it opens

Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all. I've already re-installed Spotify and restarted the system several times; already cleaned the cache.I have a Premium accountSpotify app version: 4.8.0.1004

Newbie

  Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all.   I've already re-installed Spotify and restarted the system several times; already cleaned the ...

Tepe

Casual Listener

355 Views

2 replies

0 likes

  • 355 Views
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Can't login to app (android)

I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I having the exact same problem

Casual Listener

I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I ha...

Daniel

Community Legend

1328 Views

3 replies

0 likes

  • 1328 Views
  • 3 replies
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Android Wear add to Library?

Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!

Visitor

Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!

394 Views

0 replies

1 likes

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Local Files not playable in playlist

I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even though I have my local file for the song saved in the...

Newbie

I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even th...

MadmanOnWheels

Roadie

509 Views

2 replies

0 likes

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