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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Visitor

373976 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7467 Views

0 replies

7 likes

  • 7467 Views
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  • 7 likes

Spotify is downloading music on internal storage instead of sdcard

Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), everything is on the internal storage and because of th...

Casual Listener

Hi guys, I have a moto g3 8gb with an 128 sdcard formated as internal storage... But for one reason or another Spotify seams to refuse to use the sdcard for storing it's data (downloaded music), ever...

Daniel

Community Legend

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

Artist's update notification on mobile device

Hi guys, I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page where I can find all my updates about artists if I already seen push...

Visitor

Hi guys,   I really like Spotify notification about followed artists update on desktop. Is there a way to get it on mobile device? No, I'm not talking about push, I talking about page whe...

Daniel

Community Legend

972 Views

3 replies

0 likes

Artists Favorites
new release
Notifications
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Playlist wird ohne Tob abgespielt

Hallo!:)Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert.Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts mehr, das nächste Lied wird abgespielt, aber wie gesagt o...

Casual Listener

Hallo!:) Ich habe aktuell den Probemonat von Spotify und ich bin an sich begeistert. Mich stört es aber tierisch, dass meine offline Playlist nur 2-3 Songs laut abspielt und dann hört man nichts ...

Daniel

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
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Playlist gone

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start getting songs,not now can anyone help

Casual Listener

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start ge...

Daniel

Community Legend

553 Views

5 replies

0 likes

  • 553 Views
  • 5 replies
  • 0 likes

cant update android app

Hey there ,I'm abroad for some time now , I don't have access to play store using my US google account.I used to always go to m.spotify.com and download the latest apk .but now , for some reason this is no longer working.is there another way to downl...

Regular

Hey there , I'm abroad for some time now , I don't have access to play store using my US google account. I used to always go to m.spotify.com and download the latest apk . but now , for some reaso...

Daniel

Community Legend

1401 Views

11 replies

0 likes

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Wear app?

Hi guys.Is or will there be a android wear app for improved music control and features?ThanksDan

Visitor

Hi guys. Is or will there be a android wear app for improved music control and features? Thanks Dan

Daniel

Community Legend

340 Views

2 replies

0 likes

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Offline playlist stops working

HI! First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline.Second phone hold my offline playlist for 13 days same thing happened now, while on my PC it holded for 30 days like it should...

Visitor

HI!   First phone hold my offline playlist for 17 days untill it stoped working by just claiming that i can't play it offline. Second phone hold my offline playlist for 13 days same thing hap...

Daniel

Community Legend

560 Views

3 replies

0 likes

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Sony Xperia latest update crashes Spotify

Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!

Casual Listener

Me and my wife both encountered the same problem as soon as upgraded Sony Xperia latest update. Error message said "No storage area found, check the device storage settings" Please help!

Daniel

Community Legend

484 Views

1 replies

0 likes

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Android app won't open - can't detect storage online or offline

Hi all! Phone: Android Galaxy Note 6 My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instead, I have Spotify, which is set up to play online (of course), as well a...

Newbie

Hi all! 😄   Phone: Android Galaxy Note 6   My phone has this problem where it randomly forgets that my SD card exists and then corrupts it, so I never have my own music on-hand. Instea...

Daniel

Community Legend

719 Views

1 replies

0 likes

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Spotify crashes in Android 5.0 as soon as it opens

Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all. I've already re-installed Spotify and restarted the system several times; already cleaned the cache.I have a Premium accountSpotify app version: 4.8.0.1004

Newbie

  Spotify crashes in Samsung Galaxy S5, 5.0 as soon as it opens, or does not open at all.   I've already re-installed Spotify and restarted the system several times; already cleaned the ...

Tepe

Casual Listener

343 Views

2 replies

0 likes

  • 343 Views
  • 2 replies
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Can't login to app (android)

I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I having the exact same problem

Casual Listener

I have a Samsung Galaxy Grand Prime and ever since I updated the app it won't let me log in. I tried creating a new account and it let me in but I logged and out and tried to log back in and now I ha...

Daniel

Community Legend

1310 Views

3 replies

0 likes

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Android Wear add to Library?

Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!

Visitor

Hi all, is it possible from Android wear to be able to add tracks to my libary? If I'm listening to a station I offten want to add tracks I like but I need to get my phone out to do so!

380 Views

0 replies

1 likes

  • 380 Views
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Local Files not playable in playlist

I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even though I have my local file for the song saved in the...

Newbie

I have a playlist with a local song on it not available on spotify but which I added to a playlist on the windows version of spotify then syncing it to my android phone. It now doesnt show up even th...

MadmanOnWheels

Roadie

489 Views

2 replies

0 likes

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Ayuda con Playlist

hola buenas tardes , quisiera que me ayuden con lo siguiente: cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agregan lista , yo voy ap oder ver los temas? ,si hay temas que no quier...

Casual Listener

  hola buenas tardes , quisiera que me ayuden con lo siguiente:  cree una playlist colaborativa con maigos ne los cuales todos aportamos musica. como funciona eso?... osea si ellos agreg...

Bittencourt

Spotify Star

547 Views

3 replies

0 likes

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Device not synchroning local Files

Before I read a few posts about the same problem but it just doesnt work. I have a Problem with the synchronization of my local music(Windows) to my Android device.I have tried it several times after deleting the app and all downloaded files on Andro...

Casual Listener

Before I read a few posts about the same problem but it just doesnt work.   I have a Problem with the synchronization of my local music(Windows) to my Android device. I have tried it several ...

scrptrx

Casual Listener

880 Views

8 replies

0 likes

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Konto aktualisieren

Hallo,Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann.Ist das richtig?Ich habe mein Premium-Abo am 8 März erstellt damit ich auf meiner Weltreise auf einer einsamen Insel...

Newbie

Hallo, Ich habe gelesen, dass man alle 30 Tage online gehen muss, damit man die heruntergeladenen Songs weiterhin offline anhören kann. Ist das richtig? Ich habe mein Premium-Abo am 8 März erstell...

Nico

Community Legend

1495 Views

1 replies

0 likes

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Huawei and Harman Kardon

I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor make connectin too.it is strange because honor see the...

Casual Listener

I have problem to connect huawei mobile with av receiver which supports spotify. It is interesting because i can do that with lenovo mobile phone. After i create connection with lenovo,then honor mak...

Sterbic

Casual Listener

869 Views

3 replies

0 likes

Problem with connection
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Premium>Play off-line with no service?

Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake) and I will not have service on my phone. Will i still b...

Casual Listener

Sorry, dumb question. I am considering upgrading to premium but I have a question first... I have an upcoming trip where I am flying in to a remote fishing spot in Manitoba(Dogskin, Noname Lake)...

hurleh

Regular

6170 Views

5 replies

0 likes

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  • 5 replies
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Playback paused because because your account is being used somewhere while connected to bluetooth

With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused with the warning of "spotify has been paused becaus...

Regular

With my old car I used use an AUX cable to listen without any problems. With my new car I am using bluetooth connection with my phone and while listening every 30 or 40 minutes my playback is paused ...

Daniel

Community Legend

688 Views

1 replies

0 likes

  • 688 Views
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Solved!! Unable to play my own playlists!

I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen. Playing a playlist i subscribe to works great, also streaming works (even streaming the exact same album I made a playlist of...) Have tried uninstall and...

Music Fan

I cannot play any of my own playlists. As soon as I choose one I am returned to my home screen.   Playing a playlist i subscribe to works great, also streaming works (even streaming the exac...

eck07

Newbie

13085 Views

78 replies

0 likes

  • 13085 Views
  • 78 replies
  • 0 likes