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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395719 Views

546 replies

35 likes

Account
Free
  • 395719 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8441 Views

0 replies

7 likes

  • 8441 Views
  • 0 replies
  • 7 likes

no sound playing after few songs

premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even reset my phone just to get it working but no luck. has...

Casual Listener

premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even res...

Metamora

Regular

2265 Views

9 replies

0 likes

Premium
Security
  • 2265 Views
  • 9 replies
  • 0 likes

Songs not playing continuously

I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.

Regular

I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.

Daniel

Community Legend

646 Views

1 replies

1 likes

  • 646 Views
  • 1 replies
  • 1 likes

Strange playlists and some one controlling my spotify on android device

Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself. Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular album (frozen soundtrack which i never ever would listen to)...

Casual Listener

Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself.  Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular al...

Daniel

Community Legend

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes

"devices available" BUG

I found a bug! Device: Sony Xperia E4G When wifi is turned on, a "Chromecast" always appear in the "devices available" section. To exclude it isn't my neighbours Chromecast, I turned on wifi while taking a walk in the woods, and the "Chromecast" ghos...

Regular

I found a bug!   Device: Sony Xperia E4G   When wifi is turned on, a "Chromecast" always appear in the "devices available" section.   To exclude it isn't my neighbours Chromecast...

Daniel

Community Legend

1531 Views

11 replies

0 likes

  • 1531 Views
  • 11 replies
  • 0 likes

Tempo Matching on Nexus 5

I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the feature enabled, but the Nexus 5 has a pedometer, acceler...

Newbie

I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the featur...

Daniel

Community Legend

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Listening to local files offline on Android

I performed the following steps to download my local files off my desktop onto my Samsung Galaxy S4: 1. Added the source folder of all my local files in the desktop Spotify app.2. Added some of those local files into a playlist.3. Clicked "Available ...

Casual Listener

I performed the following steps to download my local files off my desktop onto my Samsung Galaxy S4:   1. Added the source folder of all my local files in the desktop Spotify app. 2. Added so...

Daniel

Community Legend

749 Views

5 replies

0 likes

  • 749 Views
  • 5 replies
  • 0 likes

Desktop local files not downloading on Samsung Galaxy S7

Ok so I just switched from Apple Music and switched from an iPhone 5S, and I tried to use Apple Music on android, but its flat out garbage, and just felt like trash. My phone plan came with a free premium spotify so i said why not. However one thing ...

Casual Listener

Ok so I just switched from Apple Music and switched from an iPhone 5S, and I tried to use Apple Music on android, but its flat out garbage, and just felt like trash. My phone plan came with a free pr...

Daniel

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Stuck in Offline Mode

For the day, I've been stuck in offline mode on my android Samsung Galaxy s3. Spotify won't download my playlists, not even when cellular data has been enabled. At the top of various playlists that I'm trying to download, it says "go online to downlo...

Newbie

For the day, I've been stuck in offline mode on my android Samsung Galaxy s3.   Spotify won't download my playlists, not even when cellular data has been enabled. At the top of various playl...

poettone

Newbie

2681 Views

3 replies

0 likes

  • 2681 Views
  • 3 replies
  • 0 likes

Extremely slow startup.

Android Version 4.4.2, Spotify Version 4.8.0.1004. I think its trying to update all the playlists, I have a ton off them. Sometimes a startup takes a few minutes, even after rebooting. Kinda hard to fix when I'm driving. Tried switching to offline mo...

Roadie

Android Version 4.4.2, Spotify Version 4.8.0.1004.      I think its trying to update all the playlists, I have a ton off them.  Sometimes a startup takes a few minutes, even a...

Rollo_

Roadie

1314 Views

3 replies

0 likes

  • 1314 Views
  • 3 replies
  • 0 likes

[Android] Increase / decrease the speed of music

Hello guys,I have this doubt, it is possible with spotify app or any other android app (with spotify integration) to increase or decrease the speed of a song?

Casual Listener

Hello guys, I have this doubt, it is possible with spotify app or any other android app (with spotify integration) to increase or decrease the speed of a song?

sampaiopt

Casual Listener

8271 Views

2 replies

1 likes

  • 8271 Views
  • 2 replies
  • 1 likes

switching songs to offline mode

HeyI just got a free 2 year spotify subscription with my phone company and am trying to switch all the songs on my galaxy nexus 5 to be able to play offline.I've managed to switch about 300 of them bust suddenly it stopped downloading all the rest to...

Newbie

Hey I just got a free 2 year spotify subscription with my phone company and am trying to switch all the songs on my galaxy nexus 5 to be able to play offline. I've managed to switch about 300 of th...

Keats87

Casual Listener

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Shazam & Spotify

Why Spotify is no longer connected to Shazam?

Casual Listener

Why Spotify is no longer connected to Shazam?

Jayb72

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Can not find freind on spotify

HI, I have a issue were I am not able to find one of my friends on spotify. I am not sure if the issue is on my friends end or my end. I am able to follow my friend. Note that I do have my freind on facebook and we both use spotify through our facebo...

Casual Listener

HI,   I have a issue were I am not able to find one of my friends on spotify. I am not sure if the issue is on my friends end or my end. I am able to follow my friend. Note that I do have my f...

phecalface

Casual Listener

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist

I pay Spotify Premium when I downloaded the app, I use for four months and create some playlist to listen offline, but now all my playlist and musics aren't playable offline, my premium count is over.. But, my musics aren't playable and I need pay ag...

Casual Listener

I pay Spotify Premium when I downloaded the app, I use for four months and create some playlist to listen offline, but now all my playlist and musics aren't playable offline, my premium count is over...

andrebuchalle

Casual Listener

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes

Solved!! Every song is suddenly missing from Songs, Albums and Artists

Weirdly enough, all of the songs are still saved but isn't showing up. Playlists are fine too. On desktop version, all the songs are still there.

Casual Listener

Weirdly enough, all of the songs are still saved but isn't showing up. Playlists are fine too. On desktop version, all the songs are still there. 

Dezeyte

Casual Listener

844 Views

4 replies

0 likes

  • 844 Views
  • 4 replies
  • 0 likes

Sorting Playlist

Hi, I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My playlist sorting options is set to Custom. Hope to hear from t...

Casual Listener

Hi,   I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My pl...

Daniel

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Solved!! Followed artists disappeared

Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags have gone. Any ideas why or how to get them back?Many tha...

Music Fan

Hi. I've spent a long time researching and following artists interested in, and now they've all disappeared. All saved tracks and playlists are still there, it's just all of my 'Followed' tags ha...

cohenfs

Roadie

7267 Views

6 replies

0 likes

  • 7267 Views
  • 6 replies
  • 0 likes

Mysteriously unfollowing artists

I've been running into this issue where I've followed artists either on my phone or pc, but when I go back to them at a later date, I'm somehow not following them anymore. Is this an issue for anyone else? And how can I resolve this? Thanks!

Regular

I've been running into this issue where I've followed artists either on my phone or pc, but when I go back to them at a later date, I'm somehow not following them anymore. Is this an issue for anyone...

cohenfs

Roadie

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Disconnecting from bluetooth

Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model. As said it happened after the new update, and I've tried with both my work and personal phon...

Music Fan

Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model.   As said it happened after the ne...

Daniel

Community Legend

904 Views

4 replies

0 likes

  • 904 Views
  • 4 replies
  • 0 likes