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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106494 Views

26 replies

3 likes

  • 106494 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215950 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215950 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569215 Views

78 replies

3 likes

  • 569215 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469487 Views

577 replies

40 likes

Account
Free
  • 469487 Views
  • 577 replies
  • 40 likes

My Spotify thinks I'm abroad

I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks

Casual Listener

I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks

Daniel

Community Legend

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Spotify says I'm offline and I'm not (tried everything to fix)

No songs will play, I cant even click a song to play and I have full internet connection.I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve username and change password.My phone is up to date their a...

Newbie

No songs will play, I cant even click a song to play and I have full internet connection. I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve userna...

Daniel

Community Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Cannot play songs non-stop from my playlist. Freezes after playing 2 songs ( Samsung galaxy S7 edge)

Hi, I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into this issue. My playlist does not play non-stop. For some reason it will stop playing after playin...

Casual Listener

  Hi,          I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into th...

vstrfrmufo

Newbie

2034 Views

2 replies

1 likes

  • 2034 Views
  • 2 replies
  • 1 likes

Chromecast private session?

Hi there,Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out.Anyway to enable a private session whilst chromecast audio streaming?Cheers all

Music Fan

Hi there, Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out. Anyway to enable a private session whilst chro...

1773 Views

0 replies

11 likes

Chromecast Android
chromecast audio
  • 1773 Views
  • 0 replies
  • 11 likes

Solved!! Does a weak wi fi signal affect offline playlists?

I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off the offline and hoped the wi fi signal would allow fo...

Casual Listener

I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off th...

laurasnyder_

Casual Listener

1477 Views

3 replies

0 likes

  • 1477 Views
  • 3 replies
  • 0 likes

Problems downloading songs

Hi! I hope someone can help me with that. (Sorry about my English).I get a 32gb sd card to my Galaxy Note 3. I have 4 playlist in my account which I want to download and play offline. Two of them (over 600 songs) download at all, but hours after, I e...

Casual Listener

Hi! I hope someone can help me with that. (Sorry about my English). I get a 32gb sd card to my Galaxy Note 3. I have 4 playlist in my account which I want to download and play offline. Two of them...

Daniel

Community Legend

1519 Views

4 replies

0 likes

download playlist
downloaded music
Downloaded tracks
downloads issues
  • 1519 Views
  • 4 replies
  • 0 likes

Playlist : lecture sans son

Bonjour, J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaîné à 2 secondes. Je suis évidemment en spotify premium, et j...

Newbie

Bonjour,   J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaî...

Daniel

Community Legend

1199 Views

1 replies

0 likes

  • 1199 Views
  • 1 replies
  • 0 likes

Save Music on sd-card

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem"I have a Sony Xperia m4 if that helps.Trank you!:)

Newbie

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem" I have...

Daniel

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Sorting tracks in playlists on Android.

It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push spotify to add this feature to Android? If Spotify doesn't c

...

Newbie

<p>It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push ...

Daniel

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Can't undownload

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything at once for times sake and would just undownload th...

Casual Listener

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything ...

Daniel

Community Legend

947 Views

3 replies

0 likes

  • 947 Views
  • 3 replies
  • 0 likes

Music stops sometimes in premium

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go to spotify app and pull play button, what is the pr...

Newbie

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go ...

Metamora

Regular

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Chromecast audio keeps stopping

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Often have to then stop casting via the Chromecast app...

Regular

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Oft...

Sparkytwo

Regular

1412 Views

6 replies

0 likes

  • 1412 Views
  • 6 replies
  • 0 likes

Won't play certain songs

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will not let me play the songs.

Newbie

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will n...

Bittencourt

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Your Library option not responding

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message I've tried logging out and back in, reinstalling the a...

Newbie

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message &n...

Daniel

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Spotify stops playing music randomly

Hey Spotify community,I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2.The music stops playing randomly but frequently. I read in several forum about other users with the same problem. Is there any solution ava...

Casual Listener

Hey Spotify community, I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2. The music stops playing randomly but frequently. I read in several forum about oth...

user-removed

Not applicable

4902 Views

8 replies

0 likes

  • 4902 Views
  • 8 replies
  • 0 likes

Solved!! Fast Scroll Button missing after update

Hey guys,after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping.Will this green bar come back?Regards

Newbie

Hey guys, after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping. Will this g...

Daniel

Community Legend

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

Solved!! trouble sorting playlists

I want to sort my plalists, and I'm trying to following the instructions here: https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering I have no problem opening the playlist I want to sort, but I don't know how to: "Pull dow...

Gig Goer

I want to sort my plalists, and I'm trying to following the instructions here:   https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering   I have no problem op...

Daniel

Community Legend

1024 Views

3 replies

0 likes

  • 1024 Views
  • 3 replies
  • 0 likes

Solved!! Offline Data Usage?

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! I am going on a road trip next week and I just want to confirm that what I think is correct.I have a premium account and I have downloaded my playlists to "offlin...

Visitor

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! 😉 I am going on a road trip next week and I just want to confirm that what I think is correct. I have a ...

user-removed

Not applicable

1851 Views

3 replies

0 likes

data usage
Offline Access
Offline listening
  • 1851 Views
  • 3 replies
  • 0 likes

Notifications are in Spanish

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone esLee seeing this?Nexus 5 - 6.0.1 -Spotify 4.9.0.992

Regular

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone es Lee seeing this? Nexus 5 - 6.0.1 - Spotif...

Bittencourt

Spotify Star

1499 Views

1 replies

0 likes

  • 1499 Views
  • 1 replies
  • 0 likes

Local Files on Android

Good Morning I got a problem when i try to add local files on my spotify account.They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play and some not.The ones that didn't play says "this song isn´t av...

Casual Listener

Good Morning   I got a problem when i try to add local files on my spotify account. They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play a...

DanielShtrada

Casual Listener

1433 Views

8 replies

0 likes

  • 1433 Views
  • 8 replies
  • 0 likes