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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110333 Views

26 replies

3 likes

  • 110333 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222182 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222182 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578813 Views

79 replies

3 likes

  • 578813 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476854 Views

577 replies

40 likes

Account
Free
  • 476854 Views
  • 577 replies
  • 40 likes

Password

How can I receive my password of an acoount using an other e-mail adress?

Newbie

How can I receive my password of an acoount using an other e-mail adress?

Wjckpck

Newbie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Can't Login via Samsung Multiroom app.

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other apps and on the web. What could be the problem. Ple...

Newbie

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other ...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

offline problem - spotify 4.9 on android 6.0

just take a look at the videohttps://t.co/QRf7IlwrT3

Regular

just take a look at the video https://t.co/QRf7IlwrT3

marccharby

Regular

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Language Filter

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the songs to bleep, but just skip songs with bad languag...

Visitor

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the s...

osornios

Spotify Star

3720 Views

1 replies

1 likes

language
  • 3720 Views
  • 1 replies
  • 1 likes

Spotify downloading over mobile network. BUG!

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network. I was listening to the playlist and it began syncing to my phone on my home wifi, I left to go to the shops ...

Newbie

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network.    I was listening to the playlist and it beg...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S6 / Bluetooth / AVRCP & Metadata

Hi all, Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs with that. Since I got the S6 months ago, I have yet to see it...

Music Fan

Hi all,   Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs wi...

Seanfrisbey

Music Fan

6996 Views

22 replies

0 likes

  • 6996 Views
  • 22 replies
  • 0 likes

Synching local files to Android

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs wont download. They just show as unavailable and graye...

Casual Listener

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs won...

Daniel

Community Legend

989 Views

3 replies

0 likes

Android local synch problem
  • 989 Views
  • 3 replies
  • 0 likes

Menu button next to track should not start playing it

Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES NOT MEAN PLAY. It is for a popup menu only, e.g. I want to remove the...

Roadie

Next to the track there is a little menu button with 3 vertical dots.   There are times I click very carefully on this but it still moves to start playing the track.   That button DOES ...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Spotify and google now

Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!

Newbie

Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!

Samuel7

Roadie

876 Views

1 replies

2 likes

  • 876 Views
  • 1 replies
  • 2 likes

Google Play store copyright issues

I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your bright green 'log in with Spotify' button. I have a very obvious ...

Casual Listener

I don't know where else to post about this. There is no contact information for developers?   I've spent the last month, full-time, building a playlist builder for Android...  I have your...

Samuel7

Roadie

1250 Views

5 replies

0 likes

  • 1250 Views
  • 5 replies
  • 0 likes

My Spotify keeps wiping its offline music.

Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is there any way to resolve this issue? Without the offline feature, my ...

Casual Listener

Hello,   I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card.   Unfortunately, Spotify keeps deleting my offline collection of music. Is ...

Daniel

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Solved!! "Songs" list won't load on mobile after i downloaded the playlist.

Hi!I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song.It will not load at all on mobile(works fine on desktop) and i can't play music from it after i downloaded the playlist...

Casual Listener

Hi! I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song. It will not load at all on mobile(works fine on desktop) and i c...

PERSIO

Casual Listener

3332 Views

4 replies

0 likes

  • 3332 Views
  • 4 replies
  • 0 likes

Sony Xperia Save Spotify cache to SD card

Hi,I have recently purchased a Sony Xperia phone,But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong with your SD card, check permissions and try again". I have che...

Casual Listener

Hi, I have recently purchased a Sony Xperia phone, But when i go to spotify storage settings and select save to SD card,  it says "we couldn't move your data, there might be something wrong wi...

navaira

Roadie

2081 Views

4 replies

0 likes

  • 2081 Views
  • 4 replies
  • 0 likes

Almacenamiento externo

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme?Gracias!

Newbie

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme? ...

Daniel

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Playlists

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the albums department. Tried that again but to no avail....

Newbie

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the a...

Daniel

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Playback device automatically switched from Echo to Bluetooth when skipping track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

Casual Listener

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...

516 Views

0 replies

0 likes

Amazon Echo
Android 5.1.1
android wear
Bluetooth problems
  • 516 Views
  • 0 replies
  • 0 likes

Playback device switches automatically from Echo to Bluetooth when changing track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

Casual Listener

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Music mutes when switching song with black screen.

Hello, I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the screen back on, pause the song, then hit play starting the s...

Newbie

Hello,   I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Can't Play Downloaded Music

I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. To confirm, I've downloaded a playlist, then turned of...

Casual Listener

I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. &n...

BitwiseOperator

Casual Listener

1505 Views

6 replies

0 likes

  • 1505 Views
  • 6 replies
  • 0 likes

static

Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headphones because ive tried listening to something el se ...

Newbie

Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headpho...

Daniel

Community Legend

712 Views

1 replies

0 likes

distortion
static
  • 712 Views
  • 1 replies
  • 0 likes