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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387135 Views

545 replies

34 likes

Account
Free
  • 387135 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8036 Views

0 replies

7 likes

  • 8036 Views
  • 0 replies
  • 7 likes

Dateien auf sd Karte übertragen

HalloIch kann meine heruntergeladene Musik nicht auf die sd-karte übertragen.Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es erneut.Kann mir jemand helfenAn der sd-karte kann es ni...

Casual Listener

Hallo Ich kann meine heruntergeladene Musik nicht auf die sd-karte übertragen. Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es ...

Daniel

Community Legend

1128 Views

1 replies

2 likes

  • 1128 Views
  • 1 replies
  • 2 likes

Can't log into spotify (S4)

I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to unsub from it. Anyone has any clue as to what to d...

Newbie

I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to...

Daniel

Community Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Android Saved Play Lists

Hi guys, when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list).How can I get them matching bang on? cheers,S

Newbie

Hi guys,   when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list). How can I get them matching bang on?   cheers, S

Daniel

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Songs do play nonstop (LG)

This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say f it and move on with life cancelling this cancerou...

Casual Listener

This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say ...

Daniel

Community Legend

635 Views

4 replies

0 likes

  • 635 Views
  • 4 replies
  • 0 likes

Stops playing after song is done

This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an update then this started happening. After a song is done ...

Casual Listener

 This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an ...

randall131

Casual Listener

1015 Views

8 replies

0 likes

  • 1015 Views
  • 8 replies
  • 0 likes

Last actualization broke HTC ONE S playlists

My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next...

Newbie

My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next... 

Daniel

Community Legend

272 Views

1 replies

1 likes

  • 272 Views
  • 1 replies
  • 1 likes

Oops! A Lot of Things Going Wrong!

I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around with it long enough, it will let me browse, but all the playlists show...

Visitor

I'm having trouble with my Spotify on my Android tablet.   As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message   If I fool around w...

Daniel

Community Legend

896 Views

9 replies

0 likes

  • 896 Views
  • 9 replies
  • 0 likes

Playlists disappear

Hi,Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore.How to solve this? Thanks

Casual Listener

Hi, Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore. How to solve this? Thanks

Daniel

Community Legend

372 Views

3 replies

0 likes

  • 372 Views
  • 3 replies
  • 0 likes

Solved!! App Now Opens to Home

After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?

Gig Goer

After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?

Daniel

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

default playlist on startup? idea

hi all, most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do,if i havent already opened it and selected a playlist etc so was thinking that a setting for a default play item mig...

Visitor

hi all,   most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do, if i havent already opened it and selected a playlist ...

user-removed

Not applicable

1860 Views

4 replies

3 likes

  • 1860 Views
  • 4 replies
  • 3 likes

Spotfy app stops playing music mid song and cannot restart music in the app

Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way through the second song, the music stops playing. The pause button...

Music Fan

  Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way throug...

babedmngz

Newbie

5963 Views

6 replies

3 likes

  • 5963 Views
  • 6 replies
  • 3 likes

Solved!! Offline song in SD card

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...

Casual Listener

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space.   when i started to see the memory of my phone i discovered that those 5gb were all the offl...

Ciafe7

Casual Listener

14970 Views

7 replies

0 likes

Offline Content
Offline download
offline storage
sdcard
  • 14970 Views
  • 7 replies
  • 0 likes

Stuck on Waiting to Download

I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?

Casual Listener

I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?

chachi69

Newbie

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Android Help: Can't edit playlists

I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore. Is this a bug? A feature that's being added?

Casual Listener

I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore.    Is this a bug? A featu...

Daniel

Community Legend

921 Views

3 replies

1 likes

  • 921 Views
  • 3 replies
  • 1 likes

Limited number of songs on Radio.

What's up with there only being about 15 songs on either a genre or song radio?Am I wrong in remembering that a radio station used to play indefinitely?The current setup is ridiculous. I've a premium account so my account is not the issue, and I'm on...

Music Fan

What's up with there only being about 15 songs on either a genre or song radio? Am I wrong in remembering that a radio station used to play indefinitely? The current setup is ridiculous. I've a...

551 Views

0 replies

1 likes

Radio
  • 551 Views
  • 0 replies
  • 1 likes

Solved!! Android 6.0 Marshmallow Storage Problem

Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system.Could anyone help me? Thanks.

Casual Listener

Hi,   I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system. Could anyone...

derevandal

Casual Listener

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes

music deleted

My music delete again for the third time im tired andy sick of this **bleep**in app

Newbie

My music delete again for the third time im tired andy sick of this **bleep**in app

Daniel

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Not playing music

I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?

Casual Listener

I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?

Daniel

Community Legend

519 Views

1 replies

0 likes

sony z5 compact no sound
  • 519 Views
  • 1 replies
  • 0 likes

Not playing music

I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?

Casual Listener

I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?

Daniel

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

no sound playing after few songs

premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even reset my phone just to get it working but no luck. has...

Casual Listener

premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even res...

Metamora

Regular

2250 Views

9 replies

0 likes

Premium
Security
  • 2250 Views
  • 9 replies
  • 0 likes