Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194364 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194364 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535546 Views

78 replies

3 likes

  • 535546 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438956 Views

565 replies

37 likes

Account
Free
  • 438956 Views
  • 565 replies
  • 37 likes

problem

Only plays 1 song when on shuffle mode

Newbie

Only plays 1 song when on shuffle mode

Daniel

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Volume issue

Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying.I do not have volume normalization turned on and usually li...

Newbie

Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying. I do n...

Daniel

Community Legend

382 Views

1 replies

1 likes

  • 382 Views
  • 1 replies
  • 1 likes

custom playlist unavailable when offline :/

hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play while offline, it says not available no idea why thanksdan

Visitor

hi guys,   this has happened a few times now.   i have a user def playlist with around 300 songs in it - i keep it updated and offlined   but sometimes when i select it to play w...

Daniel

Community Legend

463 Views

3 replies

0 likes

  • 463 Views
  • 3 replies
  • 0 likes

Spotify skips and pauses frequently

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there anything else I can try on my phone. Thanks in adva...

Newbie

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there ...

Jayb72

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Get local music stored on SD card to show up in My Music on Android Mobile App

Samsung Galaxy S7Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is there anyway to have my music (stored locally on my sd card in my phone) show up in my spotify ap...

Newbie

Samsung Galaxy S7 Android: Marshmellow 6.0.1   Spotify: 4.9.0.992   I have music stored on my SD card.  That SD card is mounted in my Galaxy S7 as storage.    Is ther...

Daniel

Community Legend

1214 Views

1 replies

0 likes

  • 1214 Views
  • 1 replies
  • 0 likes

My Music not showing up, but playlists do

I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I select the "Playlists" option so I know I'm logged o...

Newbie

I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I s...

gordontoon

Newbie

9729 Views

4 replies

1 likes

  • 9729 Views
  • 4 replies
  • 1 likes

No Storage Area Found

Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.

Newbie

Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.

Daniel

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Why remove fast scrolling?

Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can instantly scroll to a point in potentially huge playli...

Regular

Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can ins...

MattSuda

Spotify Star

815 Views

1 replies

2 likes

Functionality
Playlist feature
  • 815 Views
  • 1 replies
  • 2 likes

Profile and playlists won't show

I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems The first one is that my profile refuses to show - it keeps saying that something went wrong and whenever I refresh it, it shows the same thing...

Casual Listener

I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems 😞 The first one is that my profile refuses to show - it keeps saying that something went wr...

Daniel

Community Legend

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

My Spotify app on Android crashes when I create new playlist folder in the desktop app

Hi. I have a big problem. Here's how it all started: A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I thought ok, i'll wait, maybe they'll fix it.Some time later i was us...

Regular

Hi. I have a big problem.   Here's how it all started:   A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I...

torgop

Regular

548 Views

4 replies

0 likes

  • 548 Views
  • 4 replies
  • 0 likes

Songs need to be restarted occasionally, and suggested songs for a playlist over 40 songs in length

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it starts over and begins playing correctly. Another i...

Casual Listener

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it ...

443 Views

0 replies

1 likes

  • 443 Views
  • 0 replies
  • 1 likes

Solved!! Can't Opt out of beta

My friend logged into his spotify account on my device and it automatically installed beta, after he was finished, I logged in and tried to delete it and install it several times. After that beta still appeared. Please help.

Regular

My friend logged into his spotify account on my device and it automatically installed beta, after he was finished, I logged in and tried to delete it and install it several times. After that beta sti...

navaira

Roadie

1543 Views

2 replies

0 likes

Android 5.1.1
Beta
  • 1543 Views
  • 2 replies
  • 0 likes

problemas de streaming

quando utilizo o spotify no meu moto g3 a reprodução pausa com grande frequência, mesmo nas listas offline. Alguma ideia do que posso fazer?

Newbie

quando utilizo o spotify no meu moto g3 a reprodução pausa com grande frequência, mesmo nas listas offline. Alguma ideia do que posso fazer?

fuentesalexande

Newbie

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

I cant play any song on my android tablet

I'm use galaxy note 8 (screen 8 inch) android 4.4 cm 11 but I can play only shuffle mode Now I'm update app to lastest get. 4.9Delete and install app anain. But problem is still Help me plz. Thx. 4 ur kind

Newbie

I'm use galaxy note 8 (screen 8 inch) android 4.4 cm 11 but I can play only shuffle mode   Now I'm update app to lastest get. 4.9 Delete and install app anain. But problem is still   H...

Zamara74

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Spotify not being energy efficienent

Hi Spotify According to this test https://medium.com/smartphone-enerlytics/music-lovers-switch-streaming-music-apps-and-extend-your-battery-life-by-2x-2e9a57ca899d#.7z50qq2efSpotify is only 50% as effective as Google music, can you please improve thi...

Newbie

Hi Spotify  According to this test https://medium.com/smartphone-enerlytics/music-lovers-switch-streaming-music-apps-and-extend-your-battery-life-by-2x-2e9a57ca899d#.7z50qq2ef Spotify is ...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Scrolling, 23/3

I can't fast scroll on my phone since the last update, i need it because now it is impossible to go to the bottom of my lists and therefor i can't listen to the new songs, it is horrible and need to be fixed asap, i am using spotify several hours eve...

Regular

I can't fast scroll on my phone since the last update, i need it because now it is impossible to go to the bottom of my lists and therefor i can't listen to the new songs, it is horrible and need to ...

Daniel

Community Legend

602 Views

1 replies

0 likes

scroll bar
Scrollwheel disappeared
  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Am I sontributing to Nielsen Analytics

Google Play store states "Please note: This app features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s Audio Measurement. If you don't want to participate, you can opt-out within the ...

Roadie

Google Play store states "Please note: This app features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s Audio Measurement. If you don...

Daniel

Community Legend

6213 Views

9 replies

2 likes

3.70.833
  • 6213 Views
  • 9 replies
  • 2 likes

Signing in on Android ap

Can't seem to sign I'm on the Spotify ap button via the website. Any ideas?

Newbie

Can't seem to sign I'm on the Spotify ap button via the website. Any ideas?

Daniel

Community Legend

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

advertising

I have been noticing my videos for 30min of ad free music has not been playing I still get the 30 min but it doesn't give me the advertisingI just don't want to break the law by exploiting this glitch

Newbie

I have been noticing my videos for 30min of ad free music has not been playing I still get the 30 min but it doesn't give me the advertising I just don't want to break the law by exploiting this gli...

Daniel

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Playlist

HiI have created playlist but it does not play continueI have to forward. I tied logout then reinstalled SpotifyDid not work

Casual Listener

Hi I have created playlist but it does not play continue I have to forward. I tied logout then reinstalled Spotify Did not work

Daniel

Community Legend

704 Views

6 replies

0 likes

  • 704 Views
  • 6 replies
  • 0 likes