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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114257 Views

26 replies

4 likes

  • 114257 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229699 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229699 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588614 Views

79 replies

3 likes

  • 588614 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483969 Views

580 replies

42 likes

Account
Free
  • 483969 Views
  • 580 replies
  • 42 likes

Search crash bug

I don't know just how many words can cause this, but I know for sure if I go to my search bar on my android mobile spotify and type in the word "blue" I am closed out.Literally only the word "blue" about a dozen times

Newbie

I don't know just how many words can cause this, but I know for sure if I go to my search bar on my android mobile spotify and type in the word "blue" I am closed out. Literally only the word "blue"...

Bittencourt

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! log in issues

my spotify recently logged itself out some how and I usually use sign in with Facebook if I accidently log out, but for some reason it keeps saying user name or password is incorrect now? does anyone know if this is a common problem?

Casual Listener

my spotify recently logged itself out some how and I usually use sign in with Facebook if I accidently log out, but for some reason it keeps saying user name or password is incorrect now? does anyone...

MattSuda

Spotify Star

1103 Views

2 replies

0 likes

  • 1103 Views
  • 2 replies
  • 0 likes

Solved!! Login Issues since last Update

I just updated the android app and it logged me out, now I tried to login using my Facebook account and username/password but it's impossible

Visitor

I just updated the android app and it logged me out,  now I tried to login using my Facebook account and username/password but it's impossible

MattSuda

Spotify Star

1066 Views

4 replies

1 likes

  • 1066 Views
  • 4 replies
  • 1 likes

offline mode problem - android 6.0 - android 4.9

-LG G4-32gb int. storage-32gb ext. storage-Android 6.0-Spotify 4.9Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.When I was listening to something,even if was in shuffle or not and on offline mode, I w...

Regular

-LG G4 -32gb int. storage -32gb ext. storage -Android 6.0 -Spotify 4.9 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu. When I was listening to...

Jayb72

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Automatic volume drop music on android

I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This is independent of the tracks I'm listening to. Also it isn't ...

Casual Listener

  I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This i...

Jayb72

Community Legend

2010 Views

1 replies

0 likes

Android 6.0
volume issues
  • 2010 Views
  • 1 replies
  • 0 likes

Spotify keeps logging me out

I'm running Android 6 on the Moto X Pure. I am the only user of the account and I have not had issues on my previous phone. It's incredibly frustrating to have to redownloading all my songs all the time.

Newbie

I'm running Android 6 on the Moto X Pure. I am the only user of the account and I have not had issues on my previous phone. It's incredibly frustrating to have to redownloading all my songs all the t...

Jayb72

Community Legend

2880 Views

1 replies

0 likes

  • 2880 Views
  • 1 replies
  • 0 likes

audio stopping after each song

After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound.Both while wearing headphones or playing it loud.If I press next track it...

Newbie

After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound. Both while wearing h...

Aviate27

Regular

1146 Views

2 replies

0 likes

audio
bugs
  • 1146 Views
  • 2 replies
  • 0 likes

Browse Tab- how to display information about downloaded music

In previous version of Spotify when I went to Browse-Charts- Global Top 50 (or any other list of songs) I saw before some kind of mark the song was downloaded or not. At present there is no such mark. So during checking some playlist I have no inform...

Casual Listener

In previous version of Spotify when I went to Browse-Charts- Global Top 50 (or any other list of songs) I saw before some kind of mark  the song was downloaded or not. At present there is no suc...

Gregsz-pl

Casual Listener

822 Views

4 replies

0 likes

  • 822 Views
  • 4 replies
  • 0 likes

Mobile Shuffle

I listen to the same queue each time I start Mobile in Shuffle Mode no matter which song I start with. I have over 8 hrs of music in my playlist but I seem to listen to the same hour? of songs repeatedly if I listen for any extended time. How can I c...

Newbie

I listen to the same queue each time I start Mobile in Shuffle Mode no matter which song I start with.  I have over 8 hrs of music in my playlist but I seem to listen to the same hour? of songs ...

Hammed

Newbie

1983 Views

5 replies

4 likes

  • 1983 Views
  • 5 replies
  • 4 likes

Equalizer

So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I was no way, where is it. He showed his equalizer in...

Regular

So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I ...

jahzeel1320

Regular

3818 Views

7 replies

0 likes

  • 3818 Views
  • 7 replies
  • 0 likes

Dateien auf sd Karte übertragen

HalloIch kann meine heruntergeladene Musik nicht auf die sd-karte übertragen.Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es erneut.Kann mir jemand helfenAn der sd-karte kann es ni...

Casual Listener

Hallo Ich kann meine heruntergeladene Musik nicht auf die sd-karte übertragen. Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es ...

jonasherdegen

Community Legend

3952 Views

3 replies

0 likes

  • 3952 Views
  • 3 replies
  • 0 likes

Can't change to save to SD card. Android lollipop

I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum but i can not get it to work. Other apps can save to...

Casual Listener

I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum b...

Teraz

Casual Listener

2594 Views

3 replies

0 likes

  • 2594 Views
  • 3 replies
  • 0 likes

Tracks stop playing.

Ive been a premium user for a couple years now I've had this problem for a few weeks now.I will play a track from anywhere (playlist, radio, album, etc.) the song will finish and change to the next track but wont play. The time slider continues to mo...

Casual Listener

Ive been a premium user for a couple years now I've had this problem for a few weeks now. I will play a track from anywhere (playlist, radio, album, etc.) the song will finish and change to the next...

1129731429

Casual Listener

1903 Views

6 replies

1 likes

Help
  • 1903 Views
  • 6 replies
  • 1 likes

Can't hear any music through UE Boom or Bluetooth devices since 30 March 2016

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no music plays. Has been working perfectly until yesterday w...

Newbie

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection.  It shows my phone is connected to my blue tooth device (UE Boom) but no ...

Tazza01-GB

Newbie

6520 Views

1 replies

0 likes

  • 6520 Views
  • 1 replies
  • 0 likes

Offline bug - Spotify 4.9

When I listen to my music offline, the app tries to play songs that are not available in offline mode.The only way to skip this porblem is by activating the shuffle mode.If I listen to my music with repeat ''on'' and shuffle ''off'', the bug is showi...

Regular

When I listen to my music offline, the app tries to play songs that are not available in offline mode. The only way to skip this porblem is by activating the shuffle mode. If I listen to my music w...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

"no storage area found"

Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.

Casual Listener

Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.

nana84gb

Newbie

34883 Views

9 replies

6 likes

stops
storage
won't open
  • 34883 Views
  • 9 replies
  • 6 likes

Mobile data android

Using android 6.0 spotify version 4.9..992.Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completely?

Casual Listener

Using android 6.0 spotify version 4.9..992. Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completel...

eseverin

Casual Listener

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Local Files Question

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to sync the songs from my laptop to my phone. I read th...

Casual Listener

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to s...

jonasherdegen

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Password

How can I receive my password of an acoount using an other e-mail adress?

Newbie

How can I receive my password of an acoount using an other e-mail adress?

Wjckpck

Newbie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Can't Login via Samsung Multiroom app.

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other apps and on the web. What could be the problem. Ple...

Newbie

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other ...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes