Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375451 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next...
My HTC ONE S plays only one song of a playlist then stops and it's necesary to restart the song that is playing next...
Community Legend
262 Views
1 replies
1 likes
I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around with it long enough, it will let me browse, but all the playlists show...
I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around w...
Community Legend
857 Views
9 replies
0 likes
Hi,Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore.How to solve this? Thanks
Hi, Since a week now, I lost all the playlists under "sleep" mood. In fact, sleep category is not appearing in the choice anymore. How to solve this? Thanks
Community Legend
356 Views
3 replies
0 likes
After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?
After a recent update the Spotify app Now Opens to Home instead of My Library as it should every time. How can I correct this?
Community Legend
447 Views
1 replies
0 likes
hi all, most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do,if i havent already opened it and selected a playlist etc so was thinking that a setting for a default play item mig...
hi all, most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do, if i havent already opened it and selected a playlist ...
Not applicable
1825 Views
4 replies
3 likes
Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way through the second song, the music stops playing. The pause button...
Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way throug...
Newbie
5920 Views
6 replies
3 likes
Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...
Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offl...
Casual Listener
14921 Views
7 replies
0 likes
I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?
I am trying to make a playlist available offline and have turned on download on cellular network but it still is saying Waiting to Download on the playlist. What's wrong?
Newbie
691 Views
1 replies
0 likes
I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore. Is this a bug? A feature that's being added?
I'm using the premium version of Spotify and I can't manually sort my playlists. I used to be able to do this on my computer, but I don't use that thing anymore. Is this a bug? A featu...
Community Legend
915 Views
3 replies
1 likes
What's up with there only being about 15 songs on either a genre or song radio?Am I wrong in remembering that a radio station used to play indefinitely?The current setup is ridiculous. I've a premium account so my account is not the issue, and I'm on...
What's up with there only being about 15 songs on either a genre or song radio? Am I wrong in remembering that a radio station used to play indefinitely? The current setup is ridiculous. I've a...
544 Views
0 replies
1 likes
Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system.Could anyone help me? Thanks.
Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system. Could anyone...
Casual Listener
859 Views
2 replies
0 likes
My music delete again for the third time im tired andy sick of this **bleep**in app
My music delete again for the third time im tired andy sick of this **bleep**in app
Community Legend
396 Views
1 replies
0 likes
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
Community Legend
512 Views
1 replies
0 likes
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
Community Legend
304 Views
1 replies
0 likes
premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even reset my phone just to get it working but no luck. has...
premium user here. there's no sound playing after few songs. if you stop and play or click previous track the sound comes back. i have tried logging in and out, uninstall the app, reboot and even res...
Regular
2203 Views
9 replies
0 likes
Community Legend
392 Views
1 replies
0 likes
I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.
I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.
Community Legend
637 Views
1 replies
1 likes
Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself. Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular album (frozen soundtrack which i never ever would listen to)...
Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself. Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular al...
Community Legend
847 Views
3 replies
0 likes
I found a bug! Device: Sony Xperia E4G When wifi is turned on, a "Chromecast" always appear in the "devices available" section. To exclude it isn't my neighbours Chromecast, I turned on wifi while taking a walk in the woods, and the "Chromecast" ghos...
I found a bug! Device: Sony Xperia E4G When wifi is turned on, a "Chromecast" always appear in the "devices available" section. To exclude it isn't my neighbours Chromecast...
Community Legend
1432 Views
11 replies
0 likes
I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the feature enabled, but the Nexus 5 has a pedometer, acceler...
I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the featur...
Community Legend
319 Views
1 replies
0 likes
