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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117970 Views

27 replies

4 likes

  • 117970 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237402 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237402 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598147 Views

79 replies

3 likes

  • 598147 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490743 Views

581 replies

42 likes

Account
Free
  • 490743 Views
  • 581 replies
  • 42 likes

All downloaded / offline Playlists Albums and Sons lost

Hello community, I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the second time within 2 weeks but didn't had this problem before. S...

Casual Listener

Hello community,   I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the seco...

TwistnSmoke

Newbie

671 Views

2 replies

1 likes

  • 671 Views
  • 2 replies
  • 1 likes

SD music to main android path.

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone doesn't have an SD card tray. So theres a way to c...

Casual Listener

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone...

IngMarioChen

Casual Listener

870 Views

2 replies

0 likes

Path
SD-card
  • 870 Views
  • 2 replies
  • 0 likes

Solved!! Saving offline

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

Regular

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

MrBizradley

Regular

897 Views

2 replies

0 likes

  • 897 Views
  • 2 replies
  • 0 likes

Only certain tracks will sync from local files onto phone

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what I did). But then I tried to sync a song my friend ...

Casual Listener

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what...

Daniel

Community Legend

1364 Views

4 replies

0 likes

  • 1364 Views
  • 4 replies
  • 0 likes

Can't disconnect Last.fm from Spotify

Hello!I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app or just restart my phone I get a notification from the S...

Newbie

Hello! I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app o...

Daniel

Community Legend

2155 Views

1 replies

1 likes

  • 2155 Views
  • 1 replies
  • 1 likes

[TV][Connect] Where is spotify app?

HiI'm from Argentina and I'm a philips 40pug6700/77 customer.In this page, say that spotify app should be available for my TV in my country. But there isn't.I can't find the app either pre installed on my tv or in android play store.My tv is up to da...

Casual Listener

  Hi I'm from Argentina and I'm a philips 40pug6700/77 customer. In this page, say that spotify app should be available for my TV in my country. But there isn't. I can't find the app ...

nenriquez

Casual Listener

2801 Views

5 replies

1 likes

Android 5.1.1
Conect
Philips
Smart TV
  • 2801 Views
  • 5 replies
  • 1 likes

Solved!! Can't control music and see the name with bluetooth car radio with my Huawei P7

I just can't skip or pause music nor see the now playing on the screen of my JVC bluetooth car stereo which worked totally fine until 1 week ago. Other music apps work just fine like it should. Maybe an update screwed it up? Also, do my offline playl...

Casual Listener

I just can't skip or pause music nor see the now playing on the screen of my JVC bluetooth car stereo which worked totally fine until 1 week ago. Other music apps work just fine like it should. Maybe...

rh8512

Casual Listener

51836 Views

11 replies

0 likes

car stereo Bluetooth huawei p7 control skip pause not working
  • 51836 Views
  • 11 replies
  • 0 likes

Same playlist different number of songs

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

Newbie

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Solved!! faniky plan

how can I combine five current separate accounts into one family plan?

Casual Listener

how can I combine five current separate accounts into one family plan?

osornios

Spotify Star

1187 Views

3 replies

0 likes

  • 1187 Views
  • 3 replies
  • 0 likes

Solved!! Latest version of Spotify for Android?

Where can I find release notes for latest version of Spotify for Android?I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified.https://community.spotify.com/t5/Spotify-Community-Blog/Release-notes-Spo...

Roadie

Where can I find release notes for latest version of Spotify for Android? I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified. https://comm...

Daniel

Community Legend

2512 Views

3 replies

0 likes

Android 4.3
Android 5.0.2
  • 2512 Views
  • 3 replies
  • 0 likes

unable to share on android

I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and write a message but the send button isn't doing anyth...

Newbie

I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and wr...

Chris_D

Music Fan

1456 Views

2 replies

1 likes

direct message
Messaging
sharing
  • 1456 Views
  • 2 replies
  • 1 likes

Solved!! Songs not playing?

I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer goes back to zero. I've reinstalled the app and resta...

Casual Listener

I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer go...

Daniel

Community Legend

1235 Views

4 replies

0 likes

  • 1235 Views
  • 4 replies
  • 0 likes

Poblem transfer Offline Files to Note 4

  I can't transfer offline files to my mobile....... 

Newbie

   I can't transfer offline files to my mobile.......  

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Cuenta Premium

Hola mi cuenta de Spotify me sale como si ya no es Premium y estoy pagando el grupo familiar, no se por que pasa esto

Newbie

Hola mi cuenta de Spotify me sale como si ya no es Premium y estoy pagando el grupo familiar, no se por que pasa esto

Daniel

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Cannot play music on my anroid

I have used the app on my phone for a long time and now for some reason i am not able to play antyhing on it. When i hit the shuffle button it tells me to watch an adverticment (which there are none to watch and then tells me I should get premium. I ...

Newbie

I have used the app on my phone for a long time and now for some reason i am not able to play antyhing on it.  When i hit the shuffle button it tells me to watch an adverticment (which there are...

Daniel

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Cannot find Local Files on Android

hey everyone, I recently found out that I could sync files to my mobile devices via "Local FIles" and have set up my sources. However, when I try to find them no matter where I look I cant find them. Its not in my Playlists, or Songs. Someone please ...

Visitor

hey everyone, I recently found out that I could sync files to my mobile devices via "Local FIles" and have set up my sources. However, when I try to find them no matter where I look I cant find them....

Daniel

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

[Spotify Connect] No connection possible to iRoberts Stream 2

Hello everyone, I am using a Huawei Honor P7. After an update to Android 6.0 was installed yesterday it is not longer possible to connect with my radio. It is still working with my Laptop, so the problem is on the phone side. I installed the latest v...

Newbie

Hello everyone,   I am using a Huawei Honor P7. After an update to Android 6.0 was installed yesterday it is not longer possible to connect with my radio. It is still working with my Laptop, s...

Daniel

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Spotify stops between songs

hi,since my 3 months premium subscription ended 1 week ago i started to use the free version of spotify. since then i got problems while using the 3g connection: im able to play one or two songs but then it stops (the song doesn't seem like is paused...

Casual Listener

hi, since my 3 months premium subscription ended 1 week ago i started to use the free version of spotify. since then i got problems while using the 3g connection: im able to play one or two songs bu...

Daniel

Community Legend

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Christine cara (here alessia) gone??

Can any body tell me what's happened to her?? Disappeared off earth! Can't find it anywhere!?

Newbie

Can any body tell me what's happened to her?? Disappeared off earth! Can't find it anywhere!?

Daniel

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Scroll wheel

Dear Spotify, I have some own created playlists where I have lots of music that I love. +1500 songs. What I loved about Android phones is that I could really easily scroll though the whole list on the right side of the phone. Now that featured dissap...

Casual Listener

Dear Spotify,   I have some own created playlists where I have lots of music that I love. +1500 songs.  What I loved about Android phones is that I could really easily scroll though the ...

Daniel

Community Legend

4126 Views

13 replies

9 likes

  • 4126 Views
  • 13 replies
  • 9 likes