Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106487 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215940 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569183 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469472 Views
577 replies
40 likes
We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs wont download. They just show as unavailable and graye...
We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs won...
Community Legend
984 Views
3 replies
0 likes
Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES NOT MEAN PLAY. It is for a popup menu only, e.g. I want to remove the...
Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES ...
299 Views
0 replies
0 likes
Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!
Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!
Roadie
869 Views
1 replies
2 likes
I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your bright green 'log in with Spotify' button. I have a very obvious ...
I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your...
Roadie
1238 Views
5 replies
0 likes
Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is there any way to resolve this issue? Without the offline feature, my ...
Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is ...
Community Legend
398 Views
1 replies
0 likes
Hi!I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song.It will not load at all on mobile(works fine on desktop) and i can't play music from it after i downloaded the playlist...
Hi! I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song. It will not load at all on mobile(works fine on desktop) and i c...
Casual Listener
3324 Views
4 replies
0 likes
Hi,I have recently purchased a Sony Xperia phone,But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong with your SD card, check permissions and try again". I have che...
Hi, I have recently purchased a Sony Xperia phone, But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong wi...
Roadie
2077 Views
4 replies
0 likes
Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme?Gracias!
Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme? ...
Community Legend
540 Views
1 replies
0 likes
I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the albums department. Tried that again but to no avail....
I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the a...
Community Legend
450 Views
1 replies
0 likes
While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...
While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...
513 Views
0 replies
0 likes
While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...
While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...
379 Views
0 replies
0 likes
Hello, I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the screen back on, pause the song, then hit play starting the s...
Hello, I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the ...
409 Views
0 replies
0 likes
I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. To confirm, I've downloaded a playlist, then turned of...
I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. &n...
Casual Listener
1474 Views
6 replies
0 likes
Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headphones because ive tried listening to something el se ...
Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headpho...
Community Legend
702 Views
1 replies
0 likes
Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and just stop trying to connect. I've try those process :* Delete spotify a...
Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and ju...
Music Fan
22937 Views
3 replies
2 likes
Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have not been downloaded to the device. They obviously don...
Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have no...
Regular
702 Views
1 replies
0 likes
-LG G4-32gb int. storage-32gb ext. storage-Android 6.0-Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.When I was listening to something,even if was in shuffle or not and on offli...
-LG G4 -32gb int. storage -32gb ext. storage -Android 6.0 -Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu. When I...
Regular
3656 Views
10 replies
0 likes
Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where back in a previous version, if I held the right hand side and slid m...
Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where...
Casual Listener
1246 Views
2 replies
0 likes
I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try later." This is on my Android. On desktop I also can'...
I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try la...
Community Legend
1724 Views
2 replies
0 likes
Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) There stand: No storage area found - Check storage ...
Hey there. I'm from Germany so please excuse my English. I have the problem that if I want to start Spotify on my Samsung Galaxy S5 comes a text in the head bar. (The bar with clock and WLAN and so) ...
Community Legend
544 Views
1 replies
0 likes
