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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Samsung Galaxy S 5 help

Need help closing the application in my phone so it stops randomly popping a notification when a song switches when I am running spotify on my pc.

Casual Listener

Need help closing the application in my phone so it stops randomly popping a notification when a song switches when I am running spotify on my pc.

Xanderhunter

Casual Listener

908 Views

2 replies

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Options click area is too small

At a banquet party recently, our DJ had to leave due to a family emergency so I was left to dj the rest of the night with Spotify. I was happy to do it--Spotify is reliable, and our connection was good. But I always knew how faulty the options button...

Newbie

At a banquet party recently, our DJ had to leave due to a family emergency so I was left to dj the rest of the night with Spotify. I was happy to do it--Spotify is reliable, and our connection was go...

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Downloading in Offline mode

All the albums which I save are automatically downloaded. Even those which are not set as "Offline" by me. Because of this my internal storage is always full.My device is Samsung Note 3.Thank you

Newbie

All the albums which I save are automatically downloaded. Even those which are not set as "Offline" by me. Because of this my internal storage is always full. My device is Samsung Note 3. Thank you

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My song pauses itself suddenly

In my galaxy s5 device, songs are suddenly pausing,so what should I do.

Newbie

In my galaxy s5 device, songs are suddenly pausing,so what should I do.

woodandrew90

Roadie

321 Views

1 replies

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Solved!! Spotify running feature no longer available

I have been using Spotify running on Android for some time now and really like it. But as of yesterday the feature no longer available in the app. Has anyone else noticed this? I have a Spotify Premium subscription. I don't think I have changed anyth...

Casual Listener

I have been using Spotify running on Android for some time now and really like it. But as of yesterday the feature no longer available in the app. Has anyone else noticed this?   I have a Spot...

luke0322

Casual Listener

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Sound quality issues on Nexus in Marshmallow

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5.If I turn the EQ off its less prominent.I have the lastes Android OS and I ahve uninstalled and resinstalled Spotify numerous times.

Regular

My Spotify buzzes, squeaks, and sounds like a 90s modem since I have updated to Marshmallow on my Nexus 5. If I turn the EQ off its less prominent. I have the lastes Android OS and I ahve uninstall...

jk125

Newbie

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4 replies

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Acount problems please HELP!!

Hello, Yesterday I accidentally registered with spotify on my phone but used a wrong email that looks really similar to mine but belonged to some random person! I then logged out but that was a bad mistake because I can't log back in again! Please HE...

Newbie

Hello, Yesterday I accidentally registered with spotify on my phone but used a wrong email that looks really similar to mine but belonged to some random person! I then logged out but that was a bad m...

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Downloaded lists disappear

My downloaded playlists disappear from my Spotify after a couple of days or so. I have a Samsung Galaxy S5 with Android 5.0 and a memery card containing 128 GB. I save my downloaded Spotify playlists on that SD-card, but they disappear after a while....

Newbie

My downloaded playlists disappear from my Spotify after a couple of days or so. I have a Samsung Galaxy S5 with Android 5.0 and a memery card containing 128 GB. I save my downloaded Spotify playlists...

acalvane92

Casual Listener

492 Views

2 replies

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Help!

How can I use downloaded Objects on my Phone (downloaded Music from Spotify)?

Newbie

How can I use downloaded Objects on my Phone (downloaded Music from Spotify)?

user-removed

Not applicable

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1 replies

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I got the Premium!!

I just got the Premium for 3 months and I cant download any music or listen offline like the offer said I would!!

Visitor

I just got the Premium for 3 months and I cant download any music or listen offline like the offer said I would!!

woodandrew90

Roadie

498 Views

4 replies

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My running option is no longer present

Today my option to chose running has disappeared. How do i get it back

Newbie

Today my option to chose running has disappeared. How do i get it back

Nico

Community Legend

500 Views

1 replies

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Running
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Can't Play Song Using "OK Google" on Moto 360 When Phone Screen is Locked

I recently purchased a Moto 360 watch and have been trying to use the Spotify app on it. I am able to use the spotify button controls and launch the app that is installed on the moto 360, but when I try to play a song using the OK Google voice search...

Regular

I recently purchased a Moto 360 watch and have been trying to use the Spotify app on it. I am able to use the spotify button controls and launch the app that is installed on the moto 360, but when I ...

928 Views

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android wear
moto360
Nexus 5
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Wrong spotify upgrade

I upgraded my account to spotify while logged into my normal spotify account that I consistently used bearing in mind I somehow have another account which i am completely inactive on. When I subscribed to premium and pay I see that it updated the ina...

Newbie

I upgraded my account to spotify while logged into my normal spotify account that I consistently used bearing in mind I somehow have another account which i am completely inactive on. When I subscrib...

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Spotify - SENT PREMIUM PAYMENT TO WRONG ACCOUNT
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Using Spotify through Arcam docking station

Hi, would appreciate some help please. Apologies in advance as I am not exactly techno competent. I am using a 4th generation ipod touch on a drArcam docking station which is connected into my hifi system. I am controlling the ipod with my Samsung S5...

Newbie

Hi, would appreciate some help please. Apologies in advance as I am not exactly techno competent. I am using a 4th generation ipod touch on a drArcam docking station which is connected into my hifi s...

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Playlist hit area overlap, cant queue songs

Hello, Not entirely too sure if this is the correct place to post a bug. Bug: Cannot queue song in android on a large playlist. Steps to reproduce:Open a playlist that needs to scrollTry clicking on the three dot hamburger type menu to access add to ...

Casual Listener

Hello,   Not entirely too sure if this is the correct place to post a bug.   Bug:  Cannot queue song in android on a large playlist.   Steps to reproduce: Open a playlist ...

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Many many issues on Samsung Galaxy S6 Edge +, no resolution as of this

Spotify continues playback after I unplug headphones, randomly stops playing causing me to have to go into app and restart the song, playback goes over phone ringing and when I answer calls playback continues over the call deafening whoever is on the...

Newbie

Spotify continues playback after I unplug headphones, randomly stops playing causing me to have to go into app and restart the song, playback goes over phone ringing and when I answer calls playback ...

steveimp

Newbie

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2 replies

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Solved!! Spotify Party Issue?

Hi, I have just updated the spotify on my android device with version 4.4.0.1008. This has the new spotify party feature. I navigate my way through to browse and hit "party" or even if I click on "Diplo & Friends Introducing Spotify Party" nothing ha...

Casual Listener

Hi, I have just updated the spotify on my android device with version 4.4.0.1008. This has the new spotify party feature. I navigate my way through to browse and hit "party" or even if I click on "Di...

lestermat

Casual Listener

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2 replies

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Weird Bug

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the screen back, change the song back to the one I sel...

Newbie

Hello, I've been using spotify for a few weeks now. I have this issue where when I lock the screen of my phone, the current song changes to a random one. It doesn't always occur, and I can unlock the...

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Premiem

Okay I signed up for the Premiem 3 months for .99 okay but I was reading and it said spotify would charge my card every month. I shouldn't get any kind of charges for the next three months right?

Newbie

Okay I signed up for the Premiem 3 months for .99 okay but I was reading and it said spotify would charge my card every month. I shouldn't get any kind of charges for the next three months right?

user-removed

Not applicable

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2 replies

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