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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375411 Views

541 replies

34 likes

Account
Free
  • 375411 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7524 Views

0 replies

7 likes

  • 7524 Views
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  • 7 likes

Wrong Password Always!

I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact support this is so frustrating

Visitor

I reset my password and it still won't let me log in using my Android device. I have tried uninstall in and reinstalling. I have reset my phone with no prevail. I have no idea where I can contact sup...

Nico

Community Legend

1124 Views

7 replies

0 likes

Password reset
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Radio issues

HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving but all the songs are still the same. I really liked...

Newbie

HI I have an issue where the thumbs up/down buttons just don't do anything. When I dislike a song it continues playing the rest of it, and when I like a song, it does nothing but say it's improving b...

292 Views

0 replies

2 likes

  • 292 Views
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  • 2 likes

Premium running list stops at random

I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace.E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk0AVBC1jXxg3 Unfortunately these lists stop playing on the S...

Roadie

 I created runnng lists with various speeds based on the BeatRunning albums. It helps me train running pace. E.g. 170 BPM list: https://open.spotify.com/user/williamsiemons/playlist/0eR0mvutKvk...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Downloaded playlists dont work

This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also using my data). Also, when a song finishes, it DOES N...

Newbie

This started a few weeks back, but not to this extent where unless I'm connected to Wi-Fi I cannot listen to my downloaded playlists (which pretty much defeats the purpose, plus I suspect I'm also us...

osornios

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
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Solved!! WiFi problem

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection.I already have tried to uninstall and reinstall the app, but it still does...

Newbie

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection. I already have tried ...

Daniel

Community Legend

14712 Views

4 replies

0 likes

wifi
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Queued Track "Playing" With No Audio

This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue. What happens is that I will start a playlist (usually, one saved offline), and then qu...

Casual Listener

This seems to happen both on bluetooth and with an aux cable/headphones, but only sometimes - I cannot figure out what the deciding factor is to trigger the issue.   What happens is that I wil...

Verilidaine

Casual Listener

776 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Says i have no internet connection but i do!

Hi i have tried everything with my Samsung Galaxy S5,Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection..I am close to my router and signal is very strong plus everything else works with no ...

Regular

Hi i have tried everything with my Samsung Galaxy S5, Including install/uninstall several times, still i cannot play songs as it keeps saying no internet connection.. I am close to my router and si...

dellana50

Regular

4675 Views

8 replies

0 likes

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  • 8 replies
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Spotify over USB and D/A Converter in Android Systems possible?

I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-DeviceIt is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it doesn´t work on my Galaxy Note 10 tablet and S IV-phon...

Casual Listener

I am Spotify premium user and don´t like the sound of the internal sound cards of my PC/Notebook/Android-Device It is possible to listen to Spotify Music on PC over USB and D/A - Converter. But it d...

Mario1959

Casual Listener

1491 Views

2 replies

0 likes

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  • 2 replies
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Can't touch scroll bar on playlists with latest update!

I have a very big playlist and now I have to scroll all the way to the bottom!

Casual Listener

I have a very big playlist and now I have to scroll all the way to the bottom!

Daniel

Community Legend

825 Views

2 replies

2 likes

  • 825 Views
  • 2 replies
  • 2 likes

Spotify closes when I try searching for artist

As soon as I type in the search toolbar it closes the Spotify app. I have to repeat the search 7-10 times before it will complete the search. Any ideas?

Newbie

As soon as I type in the search toolbar it closes the Spotify app. I have to repeat the search 7-10 times before it will complete the search. Any ideas?

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

unavailble songs on a device solution?

So here is my question. I have some songs on my pc that are not available in the spotify library, as the artists are not listed and so on. I have added them to a playlist but want to download them to the device. I have a Premium account and have just...

Newbie

So here is my question. I have some songs on my pc that are not available in the spotify library, as the artists are not listed and so on. I have added them to a playlist but want to download them to...

Daniel

Community Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

"Spotify doesn't find a memory" - Check device memory

I just had my Android upgraded. When I open the Spotify app it seems to open but the black screen closes and flashes a message saying "Spotify doesn't find a memory". The SD Card is working, anyway I took it out but it did not work out. I also gave S...

Casual Listener

I just had my Android upgraded. When I open the Spotify app it seems to open but the black screen closes and flashes a message saying "Spotify doesn't find a memory". The SD Card is working, anyway I...

Daniel

Community Legend

458 Views

3 replies

0 likes

  • 458 Views
  • 3 replies
  • 0 likes

My spotify account can not connect to argon streamer

My spotify account can not connect to the argon streamer. I already removed the spotify app en reinstalled it. It stil does not works. When my husband triest to connect with spotify account on this divise, it works just fine. So it can not be the Sam...

Regular

My spotify account can not connect to the argon streamer. I already removed the spotify app en reinstalled it. It stil does not works.  When my husband triest to connect with spotify account on ...

Ireneflorus

Regular

4515 Views

9 replies

1 likes

  • 4515 Views
  • 9 replies
  • 1 likes

Solved!! I can't find a solution to my problem!

I pay for premium service and it seems I can't find a solution to my problem. My problem I've been having is that my volume stops at the last few seconds of the track that I'm listening to but the music looks like it's still playing on the app. So, e...

Casual Listener

I pay for premium service and it seems I can't find a solution to my problem. My problem I've been having is that my volume stops at the last few seconds of the track that I'm listening to but the mu...

jslope316

Casual Listener

1000 Views

5 replies

0 likes

Volume dissapears at end of track.
  • 1000 Views
  • 5 replies
  • 0 likes

Galaxy s7

I just got the galaxy s7 and the app won't open. It keeps saying no storage found and crashes to a black screen. Any advice?

Casual Listener

I just got the galaxy s7 and the app won't open. It keeps saying no storage found and crashes to a black screen. Any advice?

Daniel

Community Legend

710 Views

1 replies

1 likes

  • 710 Views
  • 1 replies
  • 1 likes

Dateien auf sd Karte übertragen

HalloIch kann meine heruntergeladene Musik nicht auf die sd-karte übertragen.Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es erneut.Kann mir jemand helfenAn der sd-karte kann es ni...

Casual Listener

Hallo Ich kann meine heruntergeladene Musik nicht auf die sd-karte übertragen. Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es ...

Daniel

Community Legend

1117 Views

1 replies

2 likes

  • 1117 Views
  • 1 replies
  • 2 likes

Can't log into spotify (S4)

I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to unsub from it. Anyone has any clue as to what to d...

Newbie

I can't log into Spotify from my Galaxy S4, I've uninstalled and reinstalled the app, also made sure that my Galaxy S4 is running the latest update and using Nova Launcher. At this point I'm about to...

Daniel

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Android Saved Play Lists

Hi guys, when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list).How can I get them matching bang on? cheers,S

Newbie

Hi guys,   when deleting things off my play list on desktop - they don't also delete off my android app (saved Play list). How can I get them matching bang on?   cheers, S

Daniel

Community Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Songs do play nonstop (LG)

This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say f it and move on with life cancelling this cancerou...

Casual Listener

This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say ...

Daniel

Community Legend

607 Views

4 replies

0 likes

  • 607 Views
  • 4 replies
  • 0 likes

Stops playing after song is done

This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an update then this started happening. After a song is done ...

Casual Listener

 This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an ...

randall131

Casual Listener

954 Views

8 replies

0 likes

  • 954 Views
  • 8 replies
  • 0 likes