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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117977 Views

27 replies

4 likes

  • 117977 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237425 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237425 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598167 Views

79 replies

3 likes

  • 598167 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490765 Views

581 replies

42 likes

Account
Free
  • 490765 Views
  • 581 replies
  • 42 likes

Solved!! Urbanears Plattan wireless android problems

Dear spotify community, I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality.However, I have one small problem. My problem is, when I try to use the headphones with spo...

Casual Listener

Dear spotify community,   I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality. However, I have one smal...

m0p13p

Casual Listener

4941 Views

4 replies

0 likes

Android
huawei
Plattan
Urbanears
  • 4941 Views
  • 4 replies
  • 0 likes

New Releases feature technical issue

Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I go to scroll down through the listing & selections ...

Roadie

Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I ...

Beltane575xx

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Spotify-Client independently deletes offline tracks...

Hello!I'm using spotify premium-account @ my android-device.After downloading a playlist I switch to offline-mode.At once after setting offline mode spotify starts to delete serveral downloaded tracks from my sd-card.Spotify never erases a complete p...

Regular

Hello! I'm using spotify premium-account @ my android-device. After downloading a playlist I switch to offline-mode. At once after setting offline mode spotify starts to delete serveral downloaded...

2U1C1D3

Regular

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

App won't open - Kein Speicherbereich gefunden

Hi, I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen.This error suddenly appeared. Before I had no problem with my saved music. I have roughly 2 GB of Music on ...

Casual Listener

 Hi,   I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen. This error suddenly appeared. Before I ...

Chris1692

Newbie

1781 Views

4 replies

0 likes

bug
Speicherbereich
  • 1781 Views
  • 4 replies
  • 0 likes

Thumbs down isnt working

When I thumbs down a song, the app doesn't care. I can thumbs down the song all day long and it will get played 2 songs later. Is this normal? I can tell that the thumbs up SORT OF works, but thumbs down is ridiculously broken. Very frustrating...in ...

Newbie

When I thumbs down a song, the app doesn't care.   I can thumbs down the song all day long and it will get played 2 songs later.   Is this normal?   I can tell that the thu...

travis3997

Casual Listener

1314 Views

3 replies

1 likes

Radio
  • 1314 Views
  • 3 replies
  • 1 likes

thumbs down

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i don't like to my stations and repeats a ton.Are the...

Regular

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i ...

travis3997

Casual Listener

1089 Views

2 replies

1 likes

support
  • 1089 Views
  • 2 replies
  • 1 likes

Spotify Crashes On Android App when connecting to Server

I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever I log in either thru Facebook or through email. The app just crashes. No error messages, nothing. I've trie...

Visitor

              I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever ...

Jake

Roadie

927 Views

4 replies

0 likes

  • 927 Views
  • 4 replies
  • 0 likes

Plays a few songs then stops have to open phone and restart

Plays a few songs then stops I have to open my phone and restart the app

Casual Listener

Plays a few songs then stops I have to open my phone and restart the app

Daniel

Community Legend

795 Views

2 replies

0 likes

What does this mean
  • 795 Views
  • 2 replies
  • 0 likes

Spotify dosent connect with Wi Fi in iPhone

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet.I am using the most recent updated version of Spotify and using iOS 8.4 on my iPhone 6.Plea...

Newbie

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet. I am using the most recent updated ver...

Daniel

Community Legend

850 Views

1 replies

0 likes

Connection issues
Wi-Fi
  • 850 Views
  • 1 replies
  • 0 likes

Storage on device

Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage settings are off, and after contacting my service provide...

Regular

Hey Spotify,  I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage...

Daniel

Community Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

[Android 2.3] Farewell to Gingerbread & Honeycomb

Hello community, staff here. The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 processors. We take deprecating platform versions very seriously but ...

Spotify

Hello community, staff here.    The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 p...

cyannejustinveg

Newbie

21099 Views

21 replies

2 likes

  • 21099 Views
  • 21 replies
  • 2 likes

fb connection with spotify

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Newbie

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Dreadlord

Community Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Spotify crashes whilst logging in (android S5)

Hi, hoping someone can help. I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy. I've completely wiped all information/data of Spotify from my phone/sd card and uninsta...

Visitor

Hi, hoping someone can help.   I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy.   I've completely wi...

Daniel

Community Legend

1190 Views

9 replies

0 likes

  • 1190 Views
  • 9 replies
  • 0 likes

Music stocks over bluetooth

Hello, i have a problem with the bluetooth playback.The playback will stop after exact 10 minutes for half a second.Whether offline or streaming. I test it with different bluetooth receiver (Jabra, Ford etc.) and with different android devices (Samsu...

Casual Listener

Hello,   i have a problem with the bluetooth playback. The playback will stop after exact 10 minutes for half a second. Whether offline or streaming.   I test it with differ...

BernDasBrot

Casual Listener

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Solved!! 5.1.1

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advise, thanks, dw

Casual Listener

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advis...

dr5chrone

Casual Listener

10472 Views

4 replies

0 likes

  • 10472 Views
  • 4 replies
  • 0 likes

Mon appli ne se lance plus

Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de mon tel " pas d 'espace de stockage trouvé. Elle fonctionnai...

Casual Listener

Bonjour,   je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de ...

Soundofus

Community Legend

7934 Views

7 replies

0 likes

  • 7934 Views
  • 7 replies
  • 0 likes

Solved!! Filter for dowloaded albums is gone

I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disappeared and I now show only dowloaded albums. The button has disappeare...

Music Fan

I have a samsung S6.   I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list.   Yesterday, the filter disapp...

Daniel

Community Legend

1130 Views

3 replies

0 likes

  • 1130 Views
  • 3 replies
  • 0 likes

Deleting a song from library across devices?!

Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library ...

Casual Listener

Hi,   I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some str...

Daniel

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Stops plays after songs, errors

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track...

Casual Listener

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I u...

Goldfish0519

Casual Listener

1160 Views

3 replies

0 likes

Error message wont play android
  • 1160 Views
  • 3 replies
  • 0 likes

Problema Spotify - Movistar

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Datos. ¿Qué puedo hacer?.

Newbie

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Dato...

osornios

Spotify Star

1031 Views

1 replies

0 likes

  • 1031 Views
  • 1 replies
  • 0 likes