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Please see below the current ongoing issues which are under investigation.

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Android

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Sumit_Ghosh
  • Casual Listener
  • 52140 Views
  • 67 replies
  • 25 likes
  • 52140 Views
  • 67 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 882234 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 882234 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27492 Views
  • 4 replies
  • 0 likes
  • 27492 Views
  • 4 replies
  • 0 likes

No local file sync/download on Android.

Hello, i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network. I tested adding local files to my playlist on both Pc's,but my Android Device doesnt sync/download the local files to offline mode.I rest...

  • Casual Listener
  • Hello,   i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network.  I tested adding local files to my playlist on both Pc's,but my Android...
  • 409 Views
  • 0 replies
  • 0 likes
  • 409 Views
  • 0 replies
  • 0 likes

Favorites not there after reinstall

So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so. Could load webpages, but not good enough for Spotify. Thought uninstalling and reinstalling Spotify might work, but no, it did not res...

  • Newbie
  • So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so.  Could load webpages, but not good enough for Spotify.    Thought ...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Redownload

The spotify app suddenly downloaded all the songs in my list again. Where does that come from?

  • Newbie
  • The spotify app suddenly downloaded all the songs in my list again. Where does that come from?
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Android Spotify crashes at albums section

Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day. The next day same thing. It crashes when accessing my albums. After reinstallation it's fine for the resgt of...

  • Regular
  • Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day.  The next day same thing. It crashes when accessin...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

SHUTS DOWN ANY TIME I TRY SEARCHING!

Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an app I can't even use!

  • Casual Listener
  • Spotify keeps shutting down anytime I try to search for more than one letter. Have Uninstalled and reinstalled a few times and same issue. Please help, not going to continue paying for premium on an ...
  • Jason1488
  • Casual Listener
  • 343 Views
  • 5 replies
  • 0 likes
  • 343 Views
  • 5 replies
  • 0 likes

no search

On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down.I have tried resetting phone, redownloading app, made sure there is enoug...

  • Casual Listener
  • On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down. I have tried resetti...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Downloaded content doesn't appear

I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song

  • Casual Listener
  • I downloaded around half of the songs I have in My Music, but, after I expended around 1 gigabyte of my mobile data, spotify doesn't show me any downloaded song
  • neofito3000
  • Newbie
  • 287 Views
  • 1 replies
  • 1 likes
  • 287 Views
  • 1 replies
  • 1 likes

Extreme data usage, even with Spotify stopped

My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spotify, the data usage goes through the roof. I had on...

  • Casual Listener
  • My Android Spotify (premium account) is doing funny since about 14 days. While on 4G, during a song, the playback stops and the data usage increases significantly. Even when I quit (not kill!!!) Spot...
  • Samaweto
  • Casual Listener
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

It's offline

My playlist is saying offline and I am trying to get it back online

  • Regular
  • My playlist is saying offline and I am trying to get it back online
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Problems with suggested songs

As firstI don't have a premium account...When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song starts again and no longer allowed to play music that I really...

  • Newbie
  •  As first I don't have a premium account... When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song s...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Issue in Android Spotify

Hello, I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I have premium please help me.

  • Regular
  • Hello,   I am having issues when playing "all songs" in android in the speakers. The songs stop playing after two songs in the playlist. When i have the headset the songs continue to play. I h...
  • gtfMasterJohn
  • Regular
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Spotify bug?

Hello, I am new here so don't now how everything works yet. But i have a little question about something whitin Spotify. Tomorrow Macklemore & Ryan Lewis will release their new album; This unruly mess i've made.So i was listening some older Macklemor...

  • Casual Listener
  • Hello,   I am new here so don't now how everything works yet.   But i have a little question about something whitin Spotify.   Tomorrow Macklemore & Ryan Lewis will release t...
  • Husky22
  • Casual Listener
  • 524 Views
  • 2 replies
  • 0 likes
  • Macklemore
    Spotify
  • 524 Views
  • 2 replies
  • 0 likes

App will not close on android M

It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end. Most of the time I'd be ok with it but this is really hogging the battery a...

  • Regular
  • It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end.    Most of t...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Disable activity sharing on Android

Hi all. I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the settings menu, then choose "Private mode" (or what it's called), befor...

  • Casual Listener
  • Hi all.    I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the sett...
  • kenneho
  • Casual Listener
  • 1166 Views
  • 1 replies
  • 1 likes
  • 1166 Views
  • 1 replies
  • 1 likes

No storage area found

I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no avail.

  • Regular
  • I can only listen to about one song and then spotify quits and tells me no storage area found. I have ample storage on both my sd card and internal storage. I've tried everything on the Web with no a...
  • Jorge1995
  • Regular
  • 878 Views
  • 6 replies
  • 0 likes
  • 878 Views
  • 6 replies
  • 0 likes

short sporadic misfires in the title reproduction of sd card

I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB card. My problem is that it always comes back to i...

  • Newbie
  • I use Spotify Premium and have a problem with playing my offline stored music from a mobile phone. As cell phone I use a Samsung Galaxy S4 with Android 5.0.1. In my phone is an microSDHC Samsung 64GB...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

I can't log in

I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?

  • Casual Listener
  • I live in Mexico and I already have an acount, but I will be in Germany for 6 months and I can't log in anymore! What can I do?
  • kbrooksc
  • Community Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Blutooth phone - equalizer don't work

Why the equalizer dont work with blutooth headphone? Some third party app to do that?

  • Newbie
  • Why the equalizer dont work with blutooth headphone? Some third party app to do that?
  • 473 Views
  • 0 replies
  • 2 likes
  • Bluetooth problems
    equalizer dont work
  • 473 Views
  • 0 replies
  • 2 likes

Solved!! Como retirar uma música da Playlist baixada?

Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço?How to remove music of downloaded song list (playlist)?

  • Casual Listener
  • Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço? How to remove music of downloaded song list (p...
  • Bittencourt
  • Spotify Star
  • 9800 Views
  • 3 replies
  • 0 likes
  • Remove music playlist
  • 9800 Views
  • 3 replies
  • 0 likes

Songs on shuffle stop playing

I have the shuffle on, but songs will just so playing. Mostly in between songs. Then I have to hit the pause button twice for it to start back up. My husband is having the same issue. My only problem with this, is I use Spotify while driving. I can't...

  • Casual Listener
  • I have the shuffle on, but songs will just so playing. Mostly in between songs. Then I have to hit the pause button twice for it to start back up. My husband is having the same issue. My only problem...
  • kumibb
  • Casual Listener
  • 456 Views
  • 2 replies
  • 0 likes
  • shuffle
  • 456 Views
  • 2 replies
  • 0 likes