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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106481 Views

26 replies

3 likes

  • 106481 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215910 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215910 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569156 Views

78 replies

3 likes

  • 569156 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469467 Views

577 replies

40 likes

Account
Free
  • 469467 Views
  • 577 replies
  • 40 likes

Automatic volume drop music on android

I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This is independent of the tracks I'm listening to. Also it isn't ...

Casual Listener

  I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This i...

Jayb72

Community Legend

1965 Views

1 replies

0 likes

Android 6.0
volume issues
  • 1965 Views
  • 1 replies
  • 0 likes

Spotify keeps logging me out

I'm running Android 6 on the Moto X Pure. I am the only user of the account and I have not had issues on my previous phone. It's incredibly frustrating to have to redownloading all my songs all the time.

Newbie

I'm running Android 6 on the Moto X Pure. I am the only user of the account and I have not had issues on my previous phone. It's incredibly frustrating to have to redownloading all my songs all the t...

Jayb72

Community Legend

2860 Views

1 replies

0 likes

  • 2860 Views
  • 1 replies
  • 0 likes

audio stopping after each song

After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound.Both while wearing headphones or playing it loud.If I press next track it...

Newbie

After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound. Both while wearing h...

Aviate27

Regular

1133 Views

2 replies

0 likes

audio
bugs
  • 1133 Views
  • 2 replies
  • 0 likes

Browse Tab- how to display information about downloaded music

In previous version of Spotify when I went to Browse-Charts- Global Top 50 (or any other list of songs) I saw before some kind of mark the song was downloaded or not. At present there is no such mark. So during checking some playlist I have no inform...

Casual Listener

In previous version of Spotify when I went to Browse-Charts- Global Top 50 (or any other list of songs) I saw before some kind of mark  the song was downloaded or not. At present there is no suc...

Gregsz-pl

Casual Listener

798 Views

4 replies

0 likes

  • 798 Views
  • 4 replies
  • 0 likes

Mobile Shuffle

I listen to the same queue each time I start Mobile in Shuffle Mode no matter which song I start with. I have over 8 hrs of music in my playlist but I seem to listen to the same hour? of songs repeatedly if I listen for any extended time. How can I c...

Newbie

I listen to the same queue each time I start Mobile in Shuffle Mode no matter which song I start with.  I have over 8 hrs of music in my playlist but I seem to listen to the same hour? of songs ...

Hammed

Newbie

1957 Views

5 replies

4 likes

  • 1957 Views
  • 5 replies
  • 4 likes

Equalizer

So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I was no way, where is it. He showed his equalizer in...

Regular

So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I ...

jahzeel1320

Regular

3780 Views

7 replies

0 likes

  • 3780 Views
  • 7 replies
  • 0 likes

Dateien auf sd Karte übertragen

HalloIch kann meine heruntergeladene Musik nicht auf die sd-karte übertragen.Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es erneut.Kann mir jemand helfenAn der sd-karte kann es ni...

Casual Listener

Hallo Ich kann meine heruntergeladene Musik nicht auf die sd-karte übertragen. Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es ...

jonasherdegen

Community Legend

3939 Views

3 replies

0 likes

  • 3939 Views
  • 3 replies
  • 0 likes

Can't change to save to SD card. Android lollipop

I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum but i can not get it to work. Other apps can save to...

Casual Listener

I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum b...

Teraz

Casual Listener

2585 Views

3 replies

0 likes

  • 2585 Views
  • 3 replies
  • 0 likes

Tracks stop playing.

Ive been a premium user for a couple years now I've had this problem for a few weeks now.I will play a track from anywhere (playlist, radio, album, etc.) the song will finish and change to the next track but wont play. The time slider continues to mo...

Casual Listener

Ive been a premium user for a couple years now I've had this problem for a few weeks now. I will play a track from anywhere (playlist, radio, album, etc.) the song will finish and change to the next...

1129731429

Casual Listener

1876 Views

6 replies

1 likes

Help
  • 1876 Views
  • 6 replies
  • 1 likes

Can't hear any music through UE Boom or Bluetooth devices since 30 March 2016

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no music plays. Has been working perfectly until yesterday w...

Newbie

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection.  It shows my phone is connected to my blue tooth device (UE Boom) but no ...

Tazza01-GB

Newbie

6494 Views

1 replies

0 likes

  • 6494 Views
  • 1 replies
  • 0 likes

Offline bug - Spotify 4.9

When I listen to my music offline, the app tries to play songs that are not available in offline mode.The only way to skip this porblem is by activating the shuffle mode.If I listen to my music with repeat ''on'' and shuffle ''off'', the bug is showi...

Regular

When I listen to my music offline, the app tries to play songs that are not available in offline mode. The only way to skip this porblem is by activating the shuffle mode. If I listen to my music w...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

"no storage area found"

Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.

Casual Listener

Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.

nana84gb

Newbie

34847 Views

9 replies

6 likes

stops
storage
won't open
  • 34847 Views
  • 9 replies
  • 6 likes

Mobile data android

Using android 6.0 spotify version 4.9..992.Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completely?

Casual Listener

Using android 6.0 spotify version 4.9..992. Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completel...

eseverin

Casual Listener

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Local Files Question

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to sync the songs from my laptop to my phone. I read th...

Casual Listener

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to s...

jonasherdegen

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Password

How can I receive my password of an acoount using an other e-mail adress?

Newbie

How can I receive my password of an acoount using an other e-mail adress?

Wjckpck

Newbie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Can't Login via Samsung Multiroom app.

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other apps and on the web. What could be the problem. Ple...

Newbie

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other ...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

offline problem - spotify 4.9 on android 6.0

just take a look at the videohttps://t.co/QRf7IlwrT3

Regular

just take a look at the video https://t.co/QRf7IlwrT3

marccharby

Regular

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Language Filter

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the songs to bleep, but just skip songs with bad languag...

Visitor

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the s...

osornios

Spotify Star

3707 Views

1 replies

1 likes

language
  • 3707 Views
  • 1 replies
  • 1 likes

Spotify downloading over mobile network. BUG!

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network. I was listening to the playlist and it began syncing to my phone on my home wifi, I left to go to the shops ...

Newbie

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network.    I was listening to the playlist and it beg...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S6 / Bluetooth / AVRCP & Metadata

Hi all, Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs with that. Since I got the S6 months ago, I have yet to see it...

Music Fan

Hi all,   Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs wi...

Seanfrisbey

Music Fan

6946 Views

22 replies

0 likes

  • 6946 Views
  • 22 replies
  • 0 likes