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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395926 Views

546 replies

35 likes

Account
Free
  • 395926 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8450 Views

0 replies

7 likes

  • 8450 Views
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  • 7 likes

Songs need to be restarted occasionally, and suggested songs for a playlist over 40 songs in length

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it starts over and begins playing correctly. Another i...

Casual Listener

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it ...

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

Solved!! Can't Opt out of beta

My friend logged into his spotify account on my device and it automatically installed beta, after he was finished, I logged in and tried to delete it and install it several times. After that beta still appeared. Please help.

Regular

My friend logged into his spotify account on my device and it automatically installed beta, after he was finished, I logged in and tried to delete it and install it several times. After that beta sti...

navaira

Roadie

1356 Views

2 replies

0 likes

Android 5.1.1
Beta
  • 1356 Views
  • 2 replies
  • 0 likes

problemas de streaming

quando utilizo o spotify no meu moto g3 a reprodução pausa com grande frequência, mesmo nas listas offline. Alguma ideia do que posso fazer?

Newbie

quando utilizo o spotify no meu moto g3 a reprodução pausa com grande frequência, mesmo nas listas offline. Alguma ideia do que posso fazer?

fuentesalexande

Newbie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

I cant play any song on my android tablet

I'm use galaxy note 8 (screen 8 inch) android 4.4 cm 11 but I can play only shuffle mode Now I'm update app to lastest get. 4.9Delete and install app anain. But problem is still Help me plz. Thx. 4 ur kind

Newbie

I'm use galaxy note 8 (screen 8 inch) android 4.4 cm 11 but I can play only shuffle mode   Now I'm update app to lastest get. 4.9 Delete and install app anain. But problem is still   H...

Zamara74

Casual Listener

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Spotify not being energy efficienent

Hi Spotify According to this test https://medium.com/smartphone-enerlytics/music-lovers-switch-streaming-music-apps-and-extend-your-battery-life-by-2x-2e9a57ca899d#.7z50qq2efSpotify is only 50% as effective as Google music, can you please improve thi...

Newbie

Hi Spotify  According to this test https://medium.com/smartphone-enerlytics/music-lovers-switch-streaming-music-apps-and-extend-your-battery-life-by-2x-2e9a57ca899d#.7z50qq2ef Spotify is ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Scrolling, 23/3

I can't fast scroll on my phone since the last update, i need it because now it is impossible to go to the bottom of my lists and therefor i can't listen to the new songs, it is horrible and need to be fixed asap, i am using spotify several hours eve...

Regular

I can't fast scroll on my phone since the last update, i need it because now it is impossible to go to the bottom of my lists and therefor i can't listen to the new songs, it is horrible and need to ...

Daniel

Community Legend

562 Views

1 replies

0 likes

scroll bar
Scrollwheel disappeared
  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Am I sontributing to Nielsen Analytics

Google Play store states "Please note: This app features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s Audio Measurement. If you don't want to participate, you can opt-out within the ...

Roadie

Google Play store states "Please note: This app features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s Audio Measurement. If you don...

Daniel

Community Legend

5976 Views

9 replies

2 likes

3.70.833
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  • 9 replies
  • 2 likes

Signing in on Android ap

Can't seem to sign I'm on the Spotify ap button via the website. Any ideas?

Newbie

Can't seem to sign I'm on the Spotify ap button via the website. Any ideas?

Daniel

Community Legend

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

advertising

I have been noticing my videos for 30min of ad free music has not been playing I still get the 30 min but it doesn't give me the advertisingI just don't want to break the law by exploiting this glitch

Newbie

I have been noticing my videos for 30min of ad free music has not been playing I still get the 30 min but it doesn't give me the advertising I just don't want to break the law by exploiting this gli...

Daniel

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Playlist

HiI have created playlist but it does not play continueI have to forward. I tied logout then reinstalled SpotifyDid not work

Casual Listener

Hi I have created playlist but it does not play continue I have to forward. I tied logout then reinstalled Spotify Did not work

Daniel

Community Legend

646 Views

6 replies

0 likes

  • 646 Views
  • 6 replies
  • 0 likes

Can I move around the order of the playlists themselves not the songs within them

I have lots of different playlists and I'm constantly adding more. Problem is, the older playlist get buried under the new playlist and I want certain playlist at the top in a pecking order that is not the same as the "most played" order. How can I t...

Newbie

I have lots of different playlists and I'm constantly adding more. Problem is, the older playlist get buried under the new playlist and I want certain playlist at the top in a pecking order that is n...

Daniel

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the shuffle mode

Sorry for my English and thanks for the forum.I am a premium user, is there any way in the shuffle mode on Android that the songs in a playlist are not repeated?For example, one playlist has 4 songs. I want to listed the four songs after listening on...

Casual Listener

Sorry for my English and thanks for the forum. I am a premium user, is there any way in the shuffle mode on Android that the songs in a playlist are not repeated? For example, one playlist has 4 so...

albertovk

Casual Listener

1093 Views

2 replies

0 likes

  • 1093 Views
  • 2 replies
  • 0 likes

Android speichert lokale Dateien nicht

Ich habe Spotify Premium und seit einiger Zeit speichert mein Android Handy, die am Pc hinzugefügten Dateien nicht mehr.Alle "Lösungen" die ich im Internet gefunden habe haben NICHTS gebracht, sei es app löschen neu installieren, Handy mit dem PC ver...

Newbie

Ich habe Spotify Premium und seit einiger Zeit speichert mein Android Handy, die am Pc hinzugefügten Dateien nicht mehr. Alle "Lösungen" die ich im Internet gefunden habe haben NICHTS gebracht, sei ...

jonasherdegen

Community Legend

2912 Views

1 replies

0 likes

  • 2912 Views
  • 1 replies
  • 0 likes

Albums became partially synced?

So I usually have alot of full albums synced on my phone for easy play and minimal streaming. Today looking through my list of synced music, I noticed in all my synced albums that none were complete, some had 3 songs, some had 2, some 5. All my album...

Regular

So I usually have alot of full albums synced on my phone for easy play and minimal streaming. Today looking through my list of synced music, I noticed in all my synced albums that none were complete,...

jonasherdegen

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Podcast

I cant play my podcast on the desktop for some strange reson. The i have to play it from my phone and then i can't play it on my chrome cast. Is there a way to play podcast via chrome cast so i dont have to use headphone?I can play music via the chro...

Newbie

I cant play my podcast on the desktop for some strange reson. The i have to play it from my phone and then i can't play it on my chrome cast. Is there a way to play podcast via chrome cast so i dont ...

jonasherdegen

Community Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Chromecast audio troubles

Hi all, I've been having trouble with Spotify and my Chromecast audio for a while now, with some intermittent success. I'm a premium user, Nexus 5 and Chromecast audio and more often than not, when trying to cast Spotify I see this screen showing my ...

Newbie

Hi all, I've been having trouble with Spotify and my Chromecast audio for a while now, with some intermittent success. I'm a premium user, Nexus 5 and Chromecast audio and more often than not, when t...

480 Views

0 replies

0 likes

  • 480 Views
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Android won't download local files from PC for offline playlists

I've noticed it stopped working after I upgraded to marshmallow OS on my HTC M8. I have the phone on the same wifi network, AND also have it connected to the PC via USB, but it refuses to download local files from the PC.I have both Spotify apps open...

Visitor

I've noticed it stopped working after I upgraded to marshmallow OS on my HTC M8.   I have the phone on the same wifi network, AND also have it connected to the PC via USB, but it refuses to do...

jennykb623

Casual Listener

2037 Views

14 replies

0 likes

  • 2037 Views
  • 14 replies
  • 0 likes

Scrollwheel disappeared after update

Hi i updated the app on my Galaxy s6 and the scrollweel function isn't thereWill it come back?I really need it as it takes ages to scroll through my play list with 1500 songs/Emanuel

Newbie

Hi i updated the app on my Galaxy s6 and the scrollweel function isn't there Will it come back? I really need it as it takes ages to scroll through my play list with 1500 songs /Emanuel

Daniel

Community Legend

663 Views

1 replies

1 likes

Scrollwheel disappeared
  • 663 Views
  • 1 replies
  • 1 likes

Android moto x 2nd gen 5.1 non-rooted - music pauses

I have spotify premium and the music pauses frequently and the beginning of each song. It will play 2 seconds then stop. If I skip forward or back one song and then back to the current, the music will play again.I have reloaded (deleted, reboot and r...

Newbie

I have spotify premium and the music pauses frequently and the beginning of each song. It will play 2 seconds then stop. If I skip forward or back one song and then back to the current, the music wil...

Daniel

Community Legend

457 Views

1 replies

0 likes

Pausing playback
  • 457 Views
  • 1 replies
  • 0 likes

Recomendations

Hi. I'm a fairly new user to spotify, but not a newcommer in mobile music streaming (2 yers of dzr, and 2 g.music)I live in Finland, and I don't care or like finnish music and "whats hot in finland". Is it somehow possible to change setting (where?) ...

Newbie

Hi.  I'm a fairly new user to spotify, but not a newcommer in mobile music streaming (2 yers of dzr, and 2 g.music) I live in Finland, and I don't care or like finnish music and "whats hot in ...

Daniel

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes