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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118008 Views

27 replies

4 likes

  • 118008 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237500 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237500 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598237 Views

79 replies

3 likes

  • 598237 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490809 Views

581 replies

42 likes

Account
Free
  • 490809 Views
  • 581 replies
  • 42 likes

Voice Recognition App - Android

I'm an app developer and I just launched an app that allows users to control their Spotify player through voice commands. I'm looking for feedback on the product, so if you went to https://play.google.com/store/apps/details?id=com.tmacstudios.spotify...

Newbie

I'm an app developer and I just launched an app that allows users to control their Spotify player through voice commands. I'm looking for feedback on the product, so if you went to https://play....

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

Solved!! no internet connectrion

hello.im having trouble with the android spotify app on my galaxy s5. sometimes when im listening to my music it suddenly stops. when i try to open the app the only thing is get is a black screen with the green loading circle. after a few seconds it ...

Casual Listener

hello. im having trouble with the android spotify app on my galaxy s5.  sometimes when im listening to my music it suddenly stops. when i try to open the app the only thing is get is a black s...

once130

Casual Listener

1108 Views

4 replies

0 likes

  • 1108 Views
  • 4 replies
  • 0 likes

Solved!! New phone and all is lost.

I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a premium subscriber which I have been for quite som...

Casual Listener

I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a...

Nico

Community Legend

1212 Views

4 replies

0 likes

new phone
  • 1212 Views
  • 4 replies
  • 0 likes

spotify on motorola moto g

Hi guys, I hava a premium spotify account and motrolo moto g. Unfortunately, spotify is not working properly in the offline mode. In the offline mode it says that there are no songs available offline. Even though, I do have some songs available offli...

Newbie

Hi guys,    I hava a premium spotify account and motrolo moto g. Unfortunately, spotify is not  working properly in the offline mode.  In the offline mode it says that there ar...

sgoenczi

Casual Listener

3126 Views

1 replies

0 likes

  • 3126 Views
  • 1 replies
  • 0 likes

Sharing the queue between devices works inconsistently with Premium (Android+Linux)

I use Spotify on two devices: * phone (Android KitKat)* laptop (Debian Jessie VM) When I did not have Premium, it worked well predicably, i.e. all the devives have their own queues. When I have Premium, it gets less predicable. When I switch between ...

Regular

I use Spotify on two devices:   * phone (Android KitKat) * laptop (Debian Jessie VM)   When I did not have Premium, it worked well predicably, i.e. all the devives have their own queue...

v6ak

Regular

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Solved!! Can`t start Spotify on my new Samsung Galaxy S5

Hey there, I`m facing a pretty annoying problem and I really hope someone can help me here to fix it. Recently I purchased the new Samsung Galaxy S5 and as a Premium-Member I also wanted to install the Spotify App of course. I downloaded it from Play...

Casual Listener

Hey there,    I`m facing a pretty annoying problem and I really hope someone can help me here to fix it. Recently I purchased the new Samsung Galaxy S5 and as a Premium-Member I also wa...

Bosak521031

Newbie

10647 Views

13 replies

0 likes

  • 10647 Views
  • 13 replies
  • 0 likes

Spotify App thinks I have downloaded to 3 devices but I haven't

HI, I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked. This has resulted in the app telling me I have downloaded to the maximum of 3 devices w...

Casual Listener

HI,   I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked.  This has resulte...

4dMac

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

App for spotify for android phone

I have just joined spotify premium trial on my home computer I would like to use spotify on my smart android samsung phone. Can anyone help me to start this process.Cath

Newbie

I have just joined spotify premium trial on my home computer I would like to use spotify on my smart android samsung phone. Can anyone help me to start this process. Cath

Dreadlord

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

offline playlists still buffering

I drive all day and sometimes have bad service so I went with premium so I can download my playlists and play offline. I thought I'd be able to play my playlists without worry of being in a dead spot and having my music pause but this isn't the case....

Casual Listener

I drive all day and sometimes have bad service so I went with premium so I can download my playlists and play offline. I thought I'd be able to play my playlists without worry of being in a dead spot...

user-removed

Not applicable

1462 Views

3 replies

0 likes

  • 1462 Views
  • 3 replies
  • 0 likes

Mobile "up next" access

Please update the layout options for selecting "up next" items or anything from that menu. I search for a song press the icon and it thinks I want the scroll bar and thows me way down the list. Repeatedly and to the point of frustration and not using...

Newbie

Please update the layout options for selecting "up next" items or anything from that menu. I search for a song press the icon and it thinks I want the scroll bar and thows me way down the list. Repea...

user-removed

Not applicable

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

cannot move songs to sd card

In the recent app update an option in the settings of the spotify app to select where you want spotify to save the song cahce. I tap on the option to move on the sd card and the notifcation appears with a progress bar but once it finished it comes up...

Visitor

In the recent app update an option in the settings of the spotify app to select where you want spotify to save the song cahce. I tap on the option to move on the sd card and the notifcation appears w...

Daniel

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Solved!! After I follow Artists they won't appear on my list

After a while, I started noticing that some artists I started following wouldn't appear on my list, they were not followed although I did follow them, now that happens with every artist I start to follow, they somehow unfollow automatically and won't...

Casual Listener

After a while, I started noticing that some artists I started following wouldn't appear on my list, they were not followed although I did follow them, now that happens with every artist I start to fo...

nend

Casual Listener

1288 Views

3 replies

0 likes

Artists list
Follow button
Help
unfollow
  • 1288 Views
  • 3 replies
  • 0 likes

Artist and song name won't update on Mitsubishi MMCS over BT

I am using a Galaxy S2 phone with Cyanogen 12.1 Android 5.1.1 and Spotify version 5.0.0.956 with my Mitsubishi ASX MMCS audio system, software version F. I can control the music, but the song and artist information won't update, the first song that w...

Newbie

I am using a Galaxy S2 phone with Cyanogen 12.1 Android 5.1.1 and Spotify version 5.0.0.956 with my Mitsubishi ASX MMCS audio system, software version F. I can control the music, but the song and art...

1116 Views

0 replies

1 likes

  • 1116 Views
  • 0 replies
  • 1 likes

Can't make music and playlists available offline any longer. Tried trouble shooting, didn't help

Hi! I can no longer download any playlist or music to make them available offline. Found the following trouble shooting guide: http://community.spotify.com/t5/Help-Android/Android-Troubleshooting-Spotify/td-p/113082 However, the problem was not solve...

Regular

Hi!   I can no longer download any playlist or music to make them available offline. Found the following trouble shooting guide: http://community.spotify.com/t5/Help-Android/Android-Trou...

user-removed

Not applicable

10422 Views

14 replies

1 likes

available offline
Playlists
  • 10422 Views
  • 14 replies
  • 1 likes

Spotify continuously deleting my playlists

My syned playlists keep disappearing off my iphone. When I log into my account on a PC, I can see that all playlists have been deleted. I'm able to recover these, but within days they will automatically delete again. I did have spotify on multiple de...

Casual Listener

My syned playlists keep disappearing off my iphone. When I log into my account on a PC, I can see that all playlists have been deleted. I'm able to recover these, but within days they will automatica...

annettemclachla

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Spotify changes song when I lock my Note 5 screen

Hello, everytime I plug in my aux cable when i get in my car and play a song, as soon as I lock it or put my phone down the song changes. Other people I know have had this issue too and im assuming its an update. For as long as i can remember its bee...

Newbie

Hello, everytime I plug in my aux cable when i get in my car and play a song, as soon as I lock it or put my phone down the song changes. Other people I know have had this issue too and im assuming i...

Daniel

Community Legend

1883 Views

1 replies

0 likes

Web Player
  • 1883 Views
  • 1 replies
  • 0 likes

Crash after playing for a short time

Phone: Redmi Note2Version: LatestIt happened to my phone where the Spotify just close by itself after playing not more than a song time. I rebooted my phone, deleted and redownload it but it seems it never help.

Casual Listener

Phone: Redmi Note2 Version: Latest It happened to my phone where the Spotify just close by itself after playing not more than a song time. I rebooted my phone, deleted and redownload it but it seem...

Daniel

Community Legend

818 Views

4 replies

0 likes

  • 818 Views
  • 4 replies
  • 0 likes

App shortcut not on phone

I have downloaded Spotify, but the app is not appearing on my phone. I have to go to app store and "open" the app to start using.

Casual Listener

I have downloaded Spotify, but the app is not appearing on my phone. I have to go to app store and "open" the app to start using.

Daniel

Community Legend

1100 Views

3 replies

0 likes

No app shortcut
  • 1100 Views
  • 3 replies
  • 0 likes

option to cache to sdcard is required

this whole "uninstall the app and pray to google or cthulu that it will save to the sdcard on restinstall is fking stupid. especially since it doesnt work. ever. and oh, you want to install another app on your phone? nope, spotifiy cache-whore used A...

Newbie

this whole "uninstall the app and pray to google or cthulu that it will save to the sdcard on restinstall is fking stupid.   especially since it doesnt work.   ever.   and oh, yo...

navaira

Roadie

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes

Accidentally removed an album - any way to undo it?

I had an album saved in my collection, and was saving it locally on my phone, and I accidentally clicked on the "remove album" button instead of the "download" one. I don't remember which album it was. Is there any way to look at recently removed alb...

Casual Listener

I had an album saved in my collection, and was saving it locally on my phone, and I accidentally clicked on the "remove album" button instead of the "download" one. I don't remember which album it wa...

spamcannon

Casual Listener

1839 Views

3 replies

0 likes

  • 1839 Views
  • 3 replies
  • 0 likes