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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 854551 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 854551 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20412 Views
  • 3 replies
  • 0 likes
  • 20412 Views
  • 3 replies
  • 0 likes

Volume control using connect lacks feedback

Hi, The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm on my old iphone. This is really annoying as the volume jumps lo...

  • Newbie
  • Hi,  The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm o...
  • camillo75
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
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auto play for bluetooth still not working :/

hi team,please can this be fixed?im using htc m8 android 4.4.2other apps auto play ok using BT in my car, but not Spotify the app loads ok, but doesnt play - or sometimes it looks like it plays, but no soundthanksdan

  • Visitor
  • hi team, please can this be fixed? im using htc m8 android 4.4.2 other apps auto play ok using BT in my car, but not Spotify 😕 the app loads ok, but doesnt play - or sometimes it looks like it...
  • camillo75
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
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Queue repeats 12 times

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I have noticed. I don't know if the 12x is the case all...

  • Regular
  • I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I ha...
  • jean3601
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Android
    Mobile
  • 234 Views
  • 1 replies
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My S5 volume Autouatically lowers completely constantly! This is VERY FRUSTRATING!!!

This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay $10 a month then this should work. I would hate to leave ...

  • Casual Listener
  • This is VERY FRUSTRATING!!! For the past  month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay ...
  • user-removed
  • Not applicable
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
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Why cant I play my local (mp3) files??

Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Android), but only a few songs were downloaded, it wont...

  • Visitor
  • Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Andr...
  • joriking
  • Newbie
  • 1249 Views
  • 4 replies
  • 0 likes
  • Local files for Spotify Mobile
  • 1249 Views
  • 4 replies
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Ayuda necesito saber que dispositivos estan conectados a mi cuenta

A mi hermanito se le perdio un celular y requerimos su num de serie para rastrearlo y cusndo lo sincfonize ahi decia

  • Newbie
  • A mi hermanito se le perdio un celular y requerimos su num de serie para rastrearlo y cusndo lo sincfonize ahi decia
  • driveflanger
  • Community Legend
  • 64734 Views
  • 1 replies
  • 1 likes
  • 64734 Views
  • 1 replies
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Very slow change of tracks

I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm tired of it and if it helps it's for offline tracks

  • Casual Listener
  • I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm t...
  • Crushy
  • Casual Listener
  • 324 Views
  • 1 replies
  • 0 likes
  • Andoiz
  • 324 Views
  • 1 replies
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Solved!! Password reset

Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help

  • Casual Listener
  • Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help
  • Daniel
  • Community Legend
  • 587 Views
  • 2 replies
  • 0 likes
  • Password reset
  • 587 Views
  • 2 replies
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Storage

I want the music downloaded is saved on the sd and not the internal memory card. Can be done?

  • Visitor
  • I want the music downloaded is saved on the sd and not the internal memory card. Can be done?
  • Daniel
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
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Transfer cache to SD card - FAQ solutions do NOT work

Hi Community, I have the same problem as mentioned above. All the syncronized playlist are stored on the internal storage no matter what I try. - I have researched over 30+ pages (including on the ones on this forum) and have followed to the letter t...

  • Casual Listener
  • Hi Community,    I have the same problem as mentioned above. All the syncronized playlist are stored on the internal storage no matter what I try.   - I have researched over 30+ pa...
  • CassiaFox
  • Casual Listener
  • 1162 Views
  • 6 replies
  • 1 likes
  • 1162 Views
  • 6 replies
  • 1 likes

Volume keeps changing on my Samsung Galaxy 5 S without me touching it

This is a super annoying problem. When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without me touching anything on the phone. This happens whether th...

  • Casual Listener
  • This is a super annoying problem.  When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without m...
  • latesastorm
  • Casual Listener
  • 2729 Views
  • 4 replies
  • 0 likes
  • 2729 Views
  • 4 replies
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Can't add to Your Music

Hey guys I have this problem now for several weeks in different forms: If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then back to the other one the song I just saved has no tick nor is it in my...

  • Music Fan
  • Hey guys   I have this problem now for several weeks in different forms:   If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then ba...
  • Daniel
  • Community Legend
  • 955 Views
  • 11 replies
  • 0 likes
  • Add an album
    adding songs
    Your Music
  • 955 Views
  • 11 replies
  • 0 likes

Can't connect to Facebook

I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?

  • Casual Listener
  • I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?
  • Daniel
  • Community Legend
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Why is Spotify now forcing shuffle play on my tablet?

I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads in the hopes that you'll someday get the one you wan...

  • Newbie
  • I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads i...
  • Daniel
  • Community Legend
  • 1801 Views
  • 1 replies
  • 0 likes
  • 1801 Views
  • 1 replies
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20syl: voices keeps skipping after ~39 seconds

Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.

  • Casual Listener
  • Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.
  • Daniel
  • Community Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes

I think there's a problem with my payment.

I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when I'm supposed to.

  • Newbie
  • I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when ...
  • Daniel
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

album several times in queue (repeat button is grey)

Hello!Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the queue it is "refilled" again. I'm using the android app ...

  • Newbie
  • Hello! Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the q...
  • pmtrainer
  • Newbie
  • 250 Views
  • 1 replies
  • 1 likes
  • 250 Views
  • 1 replies
  • 1 likes

Can't use WiFi

Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everything works fine. After logging in over mobile data a...

  • Newbie
  • Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everyth...
  • Daniel
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Android
    connection
    Issues
    offline
    problem
    wifi
  • 398 Views
  • 1 replies
  • 0 likes

Spotify Help

So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this?

  • Casual Listener
  • So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this? 
  • Daniel
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Can't Sync Playlist

Spotify keep asking me to "Turn on Sync over cellular to download" I already turn it on but it's not working. Anyone know how to fix this?

  • Casual Listener
  • Spotify keep asking me to "Turn on Sync over cellular to download" I already turn it on but it's not working. Anyone know how to fix this?
  • jonasherdegen
  • Community Legend
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes