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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110346 Views

26 replies

3 likes

  • 110346 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222233 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222233 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578868 Views

79 replies

3 likes

  • 578868 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476872 Views

577 replies

40 likes

Account
Free
  • 476872 Views
  • 577 replies
  • 40 likes

thumbs down

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i don't like to my stations and repeats a ton.Are the...

Regular

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i ...

travis3997

Casual Listener

1078 Views

2 replies

1 likes

support
  • 1078 Views
  • 2 replies
  • 1 likes

Spotify Crashes On Android App when connecting to Server

I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever I log in either thru Facebook or through email. The app just crashes. No error messages, nothing. I've trie...

Visitor

              I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever ...

Jake

Roadie

908 Views

4 replies

0 likes

  • 908 Views
  • 4 replies
  • 0 likes

Plays a few songs then stops have to open phone and restart

Plays a few songs then stops I have to open my phone and restart the app

Casual Listener

Plays a few songs then stops I have to open my phone and restart the app

Daniel

Community Legend

779 Views

2 replies

0 likes

What does this mean
  • 779 Views
  • 2 replies
  • 0 likes

Spotify dosent connect with Wi Fi in iPhone

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet.I am using the most recent updated version of Spotify and using iOS 8.4 on my iPhone 6.Plea...

Newbie

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet. I am using the most recent updated ver...

Daniel

Community Legend

838 Views

1 replies

0 likes

Connection issues
Wi-Fi
  • 838 Views
  • 1 replies
  • 0 likes

Storage on device

Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage settings are off, and after contacting my service provide...

Regular

Hey Spotify,  I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage...

Daniel

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

[Android 2.3] Farewell to Gingerbread & Honeycomb

Hello community, staff here. The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 processors. We take deprecating platform versions very seriously but ...

Spotify

Hello community, staff here.    The time has come for us to say farewell to support for Android software Gingerbread and Honeycomb. Also, we'll be saying farewell to support for armv5 p...

cyannejustinveg

Newbie

20937 Views

21 replies

2 likes

  • 20937 Views
  • 21 replies
  • 2 likes

fb connection with spotify

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Newbie

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Dreadlord

Community Legend

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Spotify crashes whilst logging in (android S5)

Hi, hoping someone can help. I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy. I've completely wiped all information/data of Spotify from my phone/sd card and uninsta...

Visitor

Hi, hoping someone can help.   I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy.   I've completely wi...

Daniel

Community Legend

1161 Views

9 replies

0 likes

  • 1161 Views
  • 9 replies
  • 0 likes

Music stocks over bluetooth

Hello, i have a problem with the bluetooth playback.The playback will stop after exact 10 minutes for half a second.Whether offline or streaming. I test it with different bluetooth receiver (Jabra, Ford etc.) and with different android devices (Samsu...

Casual Listener

Hello,   i have a problem with the bluetooth playback. The playback will stop after exact 10 minutes for half a second. Whether offline or streaming.   I test it with differ...

BernDasBrot

Casual Listener

709 Views

3 replies

0 likes

  • 709 Views
  • 3 replies
  • 0 likes

Solved!! 5.1.1

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advise, thanks, dw

Casual Listener

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advis...

dr5chrone

Casual Listener

10214 Views

4 replies

0 likes

  • 10214 Views
  • 4 replies
  • 0 likes

Mon appli ne se lance plus

Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de mon tel " pas d 'espace de stockage trouvé. Elle fonctionnai...

Casual Listener

Bonjour,   je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de ...

Soundofus

Community Legend

7841 Views

7 replies

0 likes

  • 7841 Views
  • 7 replies
  • 0 likes

Solved!! Filter for dowloaded albums is gone

I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disappeared and I now show only dowloaded albums. The button has disappeare...

Music Fan

I have a samsung S6.   I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list.   Yesterday, the filter disapp...

Daniel

Community Legend

1123 Views

3 replies

0 likes

  • 1123 Views
  • 3 replies
  • 0 likes

Deleting a song from library across devices?!

Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library ...

Casual Listener

Hi,   I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some str...

Daniel

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Stops plays after songs, errors

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track...

Casual Listener

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I u...

Goldfish0519

Casual Listener

1129 Views

3 replies

0 likes

Error message wont play android
  • 1129 Views
  • 3 replies
  • 0 likes

Problema Spotify - Movistar

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Datos. ¿Qué puedo hacer?.

Newbie

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Dato...

osornios

Spotify Star

1011 Views

1 replies

0 likes

  • 1011 Views
  • 1 replies
  • 0 likes

All downloaded / offline Playlists Albums and Sons lost

Hello community, I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the second time within 2 weeks but didn't had this problem before. S...

Casual Listener

Hello community,   I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the seco...

TwistnSmoke

Newbie

660 Views

2 replies

1 likes

  • 660 Views
  • 2 replies
  • 1 likes

SD music to main android path.

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone doesn't have an SD card tray. So theres a way to c...

Casual Listener

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone...

IngMarioChen

Casual Listener

821 Views

2 replies

0 likes

Path
SD-card
  • 821 Views
  • 2 replies
  • 0 likes

Solved!! Saving offline

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

Regular

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

MrBizradley

Regular

874 Views

2 replies

0 likes

  • 874 Views
  • 2 replies
  • 0 likes

Only certain tracks will sync from local files onto phone

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what I did). But then I tried to sync a song my friend ...

Casual Listener

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what...

Daniel

Community Legend

1340 Views

4 replies

0 likes

  • 1340 Views
  • 4 replies
  • 0 likes

Can't disconnect Last.fm from Spotify

Hello!I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app or just restart my phone I get a notification from the S...

Newbie

Hello! I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app o...

Daniel

Community Legend

2146 Views

1 replies

1 likes

  • 2146 Views
  • 1 replies
  • 1 likes