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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106535 Views

26 replies

3 likes

  • 106535 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216029 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216029 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569445 Views

78 replies

3 likes

  • 569445 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469577 Views

577 replies

40 likes

Account
Free
  • 469577 Views
  • 577 replies
  • 40 likes

fb connection with spotify

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Newbie

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Dreadlord

Community Legend

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Spotify crashes whilst logging in (android S5)

Hi, hoping someone can help. I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy. I've completely wiped all information/data of Spotify from my phone/sd card and uninsta...

Visitor

Hi, hoping someone can help.   I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy.   I've completely wi...

Daniel

Community Legend

1141 Views

9 replies

0 likes

  • 1141 Views
  • 9 replies
  • 0 likes

Music stocks over bluetooth

Hello, i have a problem with the bluetooth playback.The playback will stop after exact 10 minutes for half a second.Whether offline or streaming. I test it with different bluetooth receiver (Jabra, Ford etc.) and with different android devices (Samsu...

Casual Listener

Hello,   i have a problem with the bluetooth playback. The playback will stop after exact 10 minutes for half a second. Whether offline or streaming.   I test it with differ...

BernDasBrot

Casual Listener

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Solved!! 5.1.1

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advise, thanks, dw

Casual Listener

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advis...

dr5chrone

Casual Listener

10104 Views

4 replies

0 likes

  • 10104 Views
  • 4 replies
  • 0 likes

Mon appli ne se lance plus

Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de mon tel " pas d 'espace de stockage trouvé. Elle fonctionnai...

Casual Listener

Bonjour,   je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de ...

Soundofus

Community Legend

7788 Views

7 replies

0 likes

  • 7788 Views
  • 7 replies
  • 0 likes

Solved!! Filter for dowloaded albums is gone

I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disappeared and I now show only dowloaded albums. The button has disappeare...

Music Fan

I have a samsung S6.   I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list.   Yesterday, the filter disapp...

Daniel

Community Legend

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
  • 0 likes

Deleting a song from library across devices?!

Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library ...

Casual Listener

Hi,   I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some str...

Daniel

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Solved!! Stops plays after songs, errors

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track...

Casual Listener

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I u...

Goldfish0519

Casual Listener

1107 Views

3 replies

0 likes

Error message wont play android
  • 1107 Views
  • 3 replies
  • 0 likes

Problema Spotify - Movistar

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Datos. ¿Qué puedo hacer?.

Newbie

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Dato...

osornios

Spotify Star

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

All downloaded / offline Playlists Albums and Sons lost

Hello community, I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the second time within 2 weeks but didn't had this problem before. S...

Casual Listener

Hello community,   I lost again all my downloaded songs/playlists/albums, means they are still available in my library but the the "offline available" switch is reset. It now happened the seco...

TwistnSmoke

Newbie

651 Views

2 replies

1 likes

  • 651 Views
  • 2 replies
  • 1 likes

SD music to main android path.

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone doesn't have an SD card tray. So theres a way to c...

Casual Listener

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone...

IngMarioChen

Casual Listener

809 Views

2 replies

0 likes

Path
SD-card
  • 809 Views
  • 2 replies
  • 0 likes

Solved!! Saving offline

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

Regular

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

MrBizradley

Regular

857 Views

2 replies

0 likes

  • 857 Views
  • 2 replies
  • 0 likes

Only certain tracks will sync from local files onto phone

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what I did). But then I tried to sync a song my friend ...

Casual Listener

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what...

Daniel

Community Legend

1337 Views

4 replies

0 likes

  • 1337 Views
  • 4 replies
  • 0 likes

Can't disconnect Last.fm from Spotify

Hello!I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app or just restart my phone I get a notification from the S...

Newbie

Hello! I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app o...

Daniel

Community Legend

2139 Views

1 replies

1 likes

  • 2139 Views
  • 1 replies
  • 1 likes

[TV][Connect] Where is spotify app?

HiI'm from Argentina and I'm a philips 40pug6700/77 customer.In this page, say that spotify app should be available for my TV in my country. But there isn't.I can't find the app either pre installed on my tv or in android play store.My tv is up to da...

Casual Listener

  Hi I'm from Argentina and I'm a philips 40pug6700/77 customer. In this page, say that spotify app should be available for my TV in my country. But there isn't. I can't find the app ...

nenriquez

Casual Listener

2707 Views

5 replies

1 likes

Android 5.1.1
Conect
Philips
Smart TV
  • 2707 Views
  • 5 replies
  • 1 likes

Solved!! Can't control music and see the name with bluetooth car radio with my Huawei P7

I just can't skip or pause music nor see the now playing on the screen of my JVC bluetooth car stereo which worked totally fine until 1 week ago. Other music apps work just fine like it should. Maybe an update screwed it up? Also, do my offline playl...

Casual Listener

I just can't skip or pause music nor see the now playing on the screen of my JVC bluetooth car stereo which worked totally fine until 1 week ago. Other music apps work just fine like it should. Maybe...

rh8512

Casual Listener

51760 Views

11 replies

0 likes

car stereo Bluetooth huawei p7 control skip pause not working
  • 51760 Views
  • 11 replies
  • 0 likes

Same playlist different number of songs

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

Newbie

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Solved!! faniky plan

how can I combine five current separate accounts into one family plan?

Casual Listener

how can I combine five current separate accounts into one family plan?

osornios

Spotify Star

1145 Views

3 replies

0 likes

  • 1145 Views
  • 3 replies
  • 0 likes

Solved!! Latest version of Spotify for Android?

Where can I find release notes for latest version of Spotify for Android?I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified.https://community.spotify.com/t5/Spotify-Community-Blog/Release-notes-Spo...

Roadie

Where can I find release notes for latest version of Spotify for Android? I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified. https://comm...

Daniel

Community Legend

2443 Views

3 replies

0 likes

Android 4.3
Android 5.0.2
  • 2443 Views
  • 3 replies
  • 0 likes

unable to share on android

I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and write a message but the send button isn't doing anyth...

Newbie

I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and wr...

Chris_D

Music Fan

1416 Views

2 replies

1 likes

direct message
Messaging
sharing
  • 1416 Views
  • 2 replies
  • 1 likes