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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387258 Views

545 replies

34 likes

Account
Free
  • 387258 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

lokale dateinen

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann mir helfen

Regular

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann...

beatsmusic88

Regular

1862 Views

16 replies

0 likes

Electronic
  • 1862 Views
  • 16 replies
  • 0 likes

PS4/Android App and sync

Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message saying 'Can't play this right now'.Can anyone shed any light as t...

Newbie

Hi,   Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message sayin...

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

I have premium

But I am paying for premium and I can't rewind songs this is that makes me mad.

Newbie

But I am paying for premium and I can't rewind songs this is that makes me mad.

Daniel

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Only playing about 20 songs out of a 300 song playlist

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be sick of some of my favorite songs because of your def...

Newbie

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be si...

Daniel

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Inicio de sesión

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Newbie

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Bittencourt

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Green Scrollbar Disappeared

On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was draggable, allowing for swift navigation of giant playl...

Casual Listener

On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was drag...

Daniel

Community Legend

1000 Views

5 replies

3 likes

  • 1000 Views
  • 5 replies
  • 3 likes

Lockscreen fullscreen widget Android 5.0/6.0?

I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the player unintentionally. This is a terrible design....

Roadie

I use Spotify mostly in my car, as I drive around 2 hours every day. The current widget when the screen is locked is so tiny and has a X right next to the skip track button, so I constantly close the...

jonasherdegen

Community Legend

722 Views

1 replies

4 likes

  • 722 Views
  • 1 replies
  • 4 likes

Solved!! Spotify crash android 5.1.1

I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1)Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put screencast video here about phone information and spotif...

Casual Listener

I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1) Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put scr...

Daniel

Community Legend

2083 Views

3 replies

0 likes

  • 2083 Views
  • 3 replies
  • 0 likes

Spotify won't download from song tab

Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab labeled "Songs" to offline mode download it just... wo...

Newbie

Okay, so I got a new phone today, deleted the saved song cache on my other phone and all of my other playlists download to this new phone just fine. But for some reason when I try to turn the tab lab...

Daniel

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

problem

Only plays 1 song when on shuffle mode

Newbie

Only plays 1 song when on shuffle mode

Daniel

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Volume issue

Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying.I do not have volume normalization turned on and usually li...

Newbie

Hi, recently I have noticed that when using spotify on my Ipad 2 or Samsung Galaxy S6 the volume increases and decreases for no reason whatsoever. It makes listening to music really annoying. I do n...

Daniel

Community Legend

314 Views

1 replies

1 likes

  • 314 Views
  • 1 replies
  • 1 likes

custom playlist unavailable when offline :/

hi guys, this has happened a few times now. i have a user def playlist with around 300 songs in it - i keep it updated and offlined but sometimes when i select it to play while offline, it says not available no idea why thanksdan

Visitor

hi guys,   this has happened a few times now.   i have a user def playlist with around 300 songs in it - i keep it updated and offlined   but sometimes when i select it to play w...

Daniel

Community Legend

399 Views

3 replies

0 likes

  • 399 Views
  • 3 replies
  • 0 likes

Spotify skips and pauses frequently

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there anything else I can try on my phone. Thanks in adva...

Newbie

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there ...

Jayb72

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Get local music stored on SD card to show up in My Music on Android Mobile App

Samsung Galaxy S7Android: Marshmellow 6.0.1 Spotify: 4.9.0.992 I have music stored on my SD card. That SD card is mounted in my Galaxy S7 as storage. Is there anyway to have my music (stored locally on my sd card in my phone) show up in my spotify ap...

Newbie

Samsung Galaxy S7 Android: Marshmellow 6.0.1   Spotify: 4.9.0.992   I have music stored on my SD card.  That SD card is mounted in my Galaxy S7 as storage.    Is ther...

Daniel

Community Legend

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes

My Music not showing up, but playlists do

I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I select the "Playlists" option so I know I'm logged o...

Newbie

I noticed recently that when I click on the "Songs," "Artists" and "Albums" tabs on my Spotify app (on Nexus 4), it's coming up as if I have nothing saved. However, my playlists still appear when I s...

gordontoon

Newbie

9639 Views

4 replies

1 likes

  • 9639 Views
  • 4 replies
  • 1 likes

No Storage Area Found

Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.

Newbie

Hi. why does it always notify No Storage Area Found whenever i try to open spotify. i just downloaded the app fyi.

Daniel

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Why remove fast scrolling?

Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can instantly scroll to a point in potentially huge playli...

Regular

Seriously. Developers. Why remove a very useful function that worked. Just removed it. Just like that, in the newest update. I'm talking about dragging the scroll bar on the side down, so you can ins...

MattSuda

Spotify Star

733 Views

1 replies

2 likes

Functionality
Playlist feature
  • 733 Views
  • 1 replies
  • 2 likes

Profile and playlists won't show

I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems The first one is that my profile refuses to show - it keeps saying that something went wrong and whenever I refresh it, it shows the same thing...

Casual Listener

I've recently gotten a new phone and when I installed the Spotify app I've been experiencing some problems 😞 The first one is that my profile refuses to show - it keeps saying that something went wr...

Daniel

Community Legend

488 Views

3 replies

0 likes

  • 488 Views
  • 3 replies
  • 0 likes

My Spotify app on Android crashes when I create new playlist folder in the desktop app

Hi. I have a big problem. Here's how it all started: A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I thought ok, i'll wait, maybe they'll fix it.Some time later i was us...

Regular

Hi. I have a big problem.   Here's how it all started:   A few months ago I noticed that I couldn't put my playlist folders inside newly created playlist folder (Windows desktop app). I...

torgop

Regular

493 Views

4 replies

0 likes

  • 493 Views
  • 4 replies
  • 0 likes

Songs need to be restarted occasionally, and suggested songs for a playlist over 40 songs in length

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it starts over and begins playing correctly. Another i...

Casual Listener

Hi, I have been having no problems with Spotify until a couple of updates ago. Since then, songs in a playlist will occasionally start playing with no sound. If I pause and then unpause the song, it ...

415 Views

0 replies

1 likes

  • 415 Views
  • 0 replies
  • 1 likes