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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209399 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209399 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558638 Views

78 replies

3 likes

  • 558638 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461798 Views

575 replies

39 likes

Account
Free
  • 461798 Views
  • 575 replies
  • 39 likes

Solved!! Latest version of Spotify for Android?

Where can I find release notes for latest version of Spotify for Android?I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified.https://community.spotify.com/t5/Spotify-Community-Blog/Release-notes-Spo...

Roadie

Where can I find release notes for latest version of Spotify for Android? I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified. https://comm...

Daniel

Community Legend

2422 Views

3 replies

0 likes

Android 4.3
Android 5.0.2
  • 2422 Views
  • 3 replies
  • 0 likes

unable to share on android

I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and write a message but the send button isn't doing anyth...

Newbie

I am trying to share a song to a friend to their Spotify account but I am unable to send it. When I tap select recipient there is no drop down menu to select username. I type their username in and wr...

Chris_D

Music Fan

1408 Views

2 replies

1 likes

direct message
Messaging
sharing
  • 1408 Views
  • 2 replies
  • 1 likes

Solved!! Songs not playing?

I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer goes back to zero. I've reinstalled the app and resta...

Casual Listener

I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer go...

Daniel

Community Legend

1178 Views

4 replies

0 likes

  • 1178 Views
  • 4 replies
  • 0 likes

Poblem transfer Offline Files to Note 4

  I can't transfer offline files to my mobile....... 

Newbie

   I can't transfer offline files to my mobile.......  

Daniel

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Cuenta Premium

Hola mi cuenta de Spotify me sale como si ya no es Premium y estoy pagando el grupo familiar, no se por que pasa esto

Newbie

Hola mi cuenta de Spotify me sale como si ya no es Premium y estoy pagando el grupo familiar, no se por que pasa esto

Daniel

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Cannot play music on my anroid

I have used the app on my phone for a long time and now for some reason i am not able to play antyhing on it. When i hit the shuffle button it tells me to watch an adverticment (which there are none to watch and then tells me I should get premium. I ...

Newbie

I have used the app on my phone for a long time and now for some reason i am not able to play antyhing on it.  When i hit the shuffle button it tells me to watch an adverticment (which there are...

Daniel

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Cannot find Local Files on Android

hey everyone, I recently found out that I could sync files to my mobile devices via "Local FIles" and have set up my sources. However, when I try to find them no matter where I look I cant find them. Its not in my Playlists, or Songs. Someone please ...

Visitor

hey everyone, I recently found out that I could sync files to my mobile devices via "Local FIles" and have set up my sources. However, when I try to find them no matter where I look I cant find them....

Daniel

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

[Spotify Connect] No connection possible to iRoberts Stream 2

Hello everyone, I am using a Huawei Honor P7. After an update to Android 6.0 was installed yesterday it is not longer possible to connect with my radio. It is still working with my Laptop, so the problem is on the phone side. I installed the latest v...

Newbie

Hello everyone,   I am using a Huawei Honor P7. After an update to Android 6.0 was installed yesterday it is not longer possible to connect with my radio. It is still working with my Laptop, s...

Daniel

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Spotify stops between songs

hi,since my 3 months premium subscription ended 1 week ago i started to use the free version of spotify. since then i got problems while using the 3g connection: im able to play one or two songs but then it stops (the song doesn't seem like is paused...

Casual Listener

hi, since my 3 months premium subscription ended 1 week ago i started to use the free version of spotify. since then i got problems while using the 3g connection: im able to play one or two songs bu...

Daniel

Community Legend

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

Christine cara (here alessia) gone??

Can any body tell me what's happened to her?? Disappeared off earth! Can't find it anywhere!?

Newbie

Can any body tell me what's happened to her?? Disappeared off earth! Can't find it anywhere!?

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Scroll wheel

Dear Spotify, I have some own created playlists where I have lots of music that I love. +1500 songs. What I loved about Android phones is that I could really easily scroll though the whole list on the right side of the phone. Now that featured dissap...

Casual Listener

Dear Spotify,   I have some own created playlists where I have lots of music that I love. +1500 songs.  What I loved about Android phones is that I could really easily scroll though the ...

Daniel

Community Legend

3939 Views

13 replies

9 likes

  • 3939 Views
  • 13 replies
  • 9 likes

Next song playing but no sound

When a song finishes the next song automatically starts but there is no sound (the progress bar is counting). If i pause, rewind or MANUALLY start the song there is volume. This is very annoying because i have to interact with spotify if i want to ke...

Newbie

When a song finishes the next song automatically starts but there is no sound (the progress bar is counting). If i pause, rewind or MANUALLY start the song there is volume. This is very annoying beca...

Symphoniesoldat

Newbie

931 Views

4 replies

2 likes

  • 931 Views
  • 4 replies
  • 2 likes

Following artists disappear

I have Android 6.0.1 and Spotify 4.9.0.992When I search for an artist and check it to follow then it appears on my 'your lib/artists/all atrists' ...But after a while it is gone from that list ... annoyingSearching again for tha same artist shows tha...

Music Fan

I have Android 6.0.1 and Spotify 4.9.0.992 When I search for an artist and check it to follow then it appears on my 'your lib/artists/all atrists' ... But after a while it is gone from that list .....

zzrock85

Regular

1022 Views

5 replies

0 likes

  • 1022 Views
  • 5 replies
  • 0 likes

Last song forgotten

Dear community, some time ago, Spotify for Android always memorized which song was played last when the app was closed and then reopened. After an update, this ability was lost and I thought that this was just a bug and the function would reappear. B...

Casual Listener

Dear community,   some time ago, Spotify for Android always memorized which song was played last when the app was closed and then reopened. After an update, this ability was lost and I thought...

maxkma

Casual Listener

749 Views

5 replies

0 likes

  • 749 Views
  • 5 replies
  • 0 likes

Spotify doesn't stores offline playlist on the sd card (i tried all the forum answers)

DescriptionSpotify doesn't stores offline playlist on the sd cardExample:When I try to download a playlist on my Android device (Lollipop 5.1 / BQ Aquaris M4.5 Firmware 1.1.2), the playlist doesn't stores on the sdcard.What are the steps you took to ...

Newbie

Description Spotify doesn't stores offline playlist on the sd card Example: When I try to download a playlist on my Android device (Lollipop 5.1 / BQ Aquaris M4.5 Firmware 1.1.2), the playli...

user-removed

Not applicable

1503 Views

5 replies

0 likes

  • 1503 Views
  • 5 replies
  • 0 likes

Spotify running not working on multiple devices with same account

Hi there, Brief description of the issue: I have a strange issue with Spotify running. A few weeks ago I started getting the following message when I tired to use "Running": Sorry, something went wrong. That didn't work. Please have another go. The i...

Newbie

Hi there,   Brief description of the issue: I have a strange issue with Spotify running. A few weeks ago  I started getting the following message when I tired to use "Running": ...

MattSuda

Spotify Star

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Spotify crushes and unsupported file error on SD Card

I have a problem with spotify on my mobile. When I download songs for offilne mode,after view days or hours I get unsupported file error and lose all songs on my SD Card (only way to fix it is formating card after error.)When I get this error every t...

Newbie

I have a problem with spotify on my mobile. When I download songs for offilne mode, after view days or hours I get unsupported file error and lose all songs on my SD Card (only way to fix it is form...

Magik420

Newbie

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Google cast with spotify only shows Spotify logo

I am currently using my android phone to cast to the google cast in my TV. It used to show the current playlist along with the play queue but now iut only shows the spotify logo which I find quite annoying.How can I fix this?

Newbie

I am currently using my android phone to cast to the google cast in my TV. It used to show the current playlist along with the play queue but now iut only shows the spotify logo which I find quite an...

777 Views

0 replies

5 likes

  • 777 Views
  • 0 replies
  • 5 likes

Search crash bug

I don't know just how many words can cause this, but I know for sure if I go to my search bar on my android mobile spotify and type in the word "blue" I am closed out.Literally only the word "blue" about a dozen times

Newbie

I don't know just how many words can cause this, but I know for sure if I go to my search bar on my android mobile spotify and type in the word "blue" I am closed out. Literally only the word "blue"...

Bittencourt

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! log in issues

my spotify recently logged itself out some how and I usually use sign in with Facebook if I accidently log out, but for some reason it keeps saying user name or password is incorrect now? does anyone know if this is a common problem?

Casual Listener

my spotify recently logged itself out some how and I usually use sign in with Facebook if I accidently log out, but for some reason it keeps saying user name or password is incorrect now? does anyone...

MattSuda

Spotify Star

1044 Views

2 replies

0 likes

  • 1044 Views
  • 2 replies
  • 0 likes