Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
193584 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
534741 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
437790 Views
565 replies
37 likes
Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no music plays. Has been working perfectly until yesterday w...
Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no ...
Newbie
6439 Views
1 replies
0 likes
When I listen to my music offline, the app tries to play songs that are not available in offline mode.The only way to skip this porblem is by activating the shuffle mode.If I listen to my music with repeat ''on'' and shuffle ''off'', the bug is showi...
When I listen to my music offline, the app tries to play songs that are not available in offline mode. The only way to skip this porblem is by activating the shuffle mode. If I listen to my music w...
440 Views
0 replies
0 likes
Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.
Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.
Newbie
34721 Views
9 replies
6 likes
Using android 6.0 spotify version 4.9..992.Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completely?
Using android 6.0 spotify version 4.9..992. Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completel...
Casual Listener
554 Views
2 replies
0 likes
I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to sync the songs from my laptop to my phone. I read th...
I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to s...
Community Legend
411 Views
1 replies
0 likes
How can I receive my password of an acoount using an other e-mail adress?
How can I receive my password of an acoount using an other e-mail adress?
Newbie
356 Views
1 replies
0 likes
Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other apps and on the web. What could be the problem. Ple...
Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other ...
272 Views
0 replies
0 likes
just take a look at the videohttps://t.co/QRf7IlwrT3
just take a look at the video https://t.co/QRf7IlwrT3
Regular
371 Views
1 replies
0 likes
I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the songs to bleep, but just skip songs with bad languag...
I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the s...
Spotify Star
3615 Views
1 replies
1 likes
So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network. I was listening to the playlist and it began syncing to my phone on my home wifi, I left to go to the shops ...
So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network. I was listening to the playlist and it beg...
327 Views
0 replies
0 likes
Hi all, Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs with that. Since I got the S6 months ago, I have yet to see it...
Hi all, Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs wi...
Music Fan
6511 Views
22 replies
0 likes
We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs wont download. They just show as unavailable and graye...
We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs won...
Community Legend
906 Views
3 replies
0 likes
Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES NOT MEAN PLAY. It is for a popup menu only, e.g. I want to remove the...
Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES ...
275 Views
0 replies
0 likes
Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!
Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!
Roadie
837 Views
1 replies
2 likes
I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your bright green 'log in with Spotify' button. I have a very obvious ...
I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your...
Roadie
1158 Views
5 replies
0 likes
Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is there any way to resolve this issue? Without the offline feature, my ...
Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is ...
Community Legend
372 Views
1 replies
0 likes
Hi!I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song.It will not load at all on mobile(works fine on desktop) and i can't play music from it after i downloaded the playlist...
Hi! I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song. It will not load at all on mobile(works fine on desktop) and i c...
Casual Listener
3255 Views
4 replies
0 likes
Hi,I have recently purchased a Sony Xperia phone,But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong with your SD card, check permissions and try again". I have che...
Hi, I have recently purchased a Sony Xperia phone, But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong wi...
Roadie
2016 Views
4 replies
0 likes
Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme?Gracias!
Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme? ...
Community Legend
513 Views
1 replies
0 likes
I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the albums department. Tried that again but to no avail....
I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the a...
Community Legend
427 Views
1 replies
0 likes
