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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375648 Views

541 replies

34 likes

Account
Free
  • 375648 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Playlist : lecture sans son

Bonjour, J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaîné à 2 secondes. Je suis évidemment en spotify premium, et j...

Newbie

Bonjour,   J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaî...

Daniel

Community Legend

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Save Music on sd-card

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem"I have a Sony Xperia m4 if that helps.Trank you!:)

Newbie

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem" I have...

Daniel

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Sorting tracks in playlists on Android.

It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push spotify to add this feature to Android? If Spotify doesn't c

...

Newbie

<p>It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push ...

Daniel

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Can't undownload

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything at once for times sake and would just undownload th...

Casual Listener

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything ...

Daniel

Community Legend

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Music stops sometimes in premium

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go to spotify app and pull play button, what is the pr...

Newbie

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go ...

Metamora

Regular

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Chromecast audio keeps stopping

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Often have to then stop casting via the Chromecast app...

Regular

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Oft...

Sparkytwo

Regular

1162 Views

6 replies

0 likes

  • 1162 Views
  • 6 replies
  • 0 likes

Won't play certain songs

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will not let me play the songs.

Newbie

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will n...

Bittencourt

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Your Library option not responding

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message I've tried logging out and back in, reinstalling the a...

Newbie

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message &n...

Daniel

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Spotify stops playing music randomly

Hey Spotify community,I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2.The music stops playing randomly but frequently. I read in several forum about other users with the same problem. Is there any solution ava...

Casual Listener

Hey Spotify community, I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2. The music stops playing randomly but frequently. I read in several forum about oth...

user-removed

Not applicable

4424 Views

8 replies

0 likes

  • 4424 Views
  • 8 replies
  • 0 likes

Solved!! Fast Scroll Button missing after update

Hey guys,after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping.Will this green bar come back?Regards

Newbie

Hey guys, after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping. Will this g...

Daniel

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Solved!! trouble sorting playlists

I want to sort my plalists, and I'm trying to following the instructions here: https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering I have no problem opening the playlist I want to sort, but I don't know how to: "Pull dow...

Gig Goer

I want to sort my plalists, and I'm trying to following the instructions here:   https://support.spotify.com/us/learn-more/guides/#!/article/sorting-and-filtering   I have no problem op...

Daniel

Community Legend

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Solved!! Offline Data Usage?

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! I am going on a road trip next week and I just want to confirm that what I think is correct.I have a premium account and I have downloaded my playlists to "offlin...

Visitor

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! 😉 I am going on a road trip next week and I just want to confirm that what I think is correct. I have a ...

user-removed

Not applicable

1638 Views

3 replies

0 likes

data usage
Offline Access
Offline listening
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  • 3 replies
  • 0 likes

Notifications are in Spanish

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone esLee seeing this?Nexus 5 - 6.0.1 -Spotify 4.9.0.992

Regular

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone es Lee seeing this? Nexus 5 - 6.0.1 - Spotif...

Bittencourt

Spotify Star

1342 Views

1 replies

0 likes

  • 1342 Views
  • 1 replies
  • 0 likes

Local Files on Android

Good Morning I got a problem when i try to add local files on my spotify account.They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play and some not.The ones that didn't play says "this song isn´t av...

Casual Listener

Good Morning   I got a problem when i try to add local files on my spotify account. They reproduce without problems on my PC; but when i try to listen to them in my Android phone, some play a...

DanielShtrada

Casual Listener

1093 Views

8 replies

0 likes

  • 1093 Views
  • 8 replies
  • 0 likes

lokale dateinen

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann mir helfen

Regular

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann...

beatsmusic88

Regular

1785 Views

16 replies

0 likes

Electronic
  • 1785 Views
  • 16 replies
  • 0 likes

PS4/Android App and sync

Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message saying 'Can't play this right now'.Can anyone shed any light as t...

Newbie

Hi,   Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message sayin...

454 Views

0 replies

1 likes

  • 454 Views
  • 0 replies
  • 1 likes

I have premium

But I am paying for premium and I can't rewind songs this is that makes me mad.

Newbie

But I am paying for premium and I can't rewind songs this is that makes me mad.

Daniel

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Only playing about 20 songs out of a 300 song playlist

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be sick of some of my favorite songs because of your def...

Newbie

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be si...

Daniel

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Inicio de sesión

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Newbie

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Bittencourt

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Green Scrollbar Disappeared

On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was draggable, allowing for swift navigation of giant playl...

Casual Listener

On previous versions of the Android app, when a user would press and hold on the scrollbar, a green, larger scrollbar would appear on top of the smaller, grey scrollbar. This green scrollbar was drag...

Daniel

Community Legend

981 Views

5 replies

3 likes

  • 981 Views
  • 5 replies
  • 3 likes