Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
193516 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
534673 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
437698 Views
565 replies
37 likes
I have Android 6.0.1 and Spotify 4.9.0.992When I search for an artist and check it to follow then it appears on my 'your lib/artists/all atrists' ...But after a while it is gone from that list ... annoyingSearching again for tha same artist shows tha...
I have Android 6.0.1 and Spotify 4.9.0.992 When I search for an artist and check it to follow then it appears on my 'your lib/artists/all atrists' ... But after a while it is gone from that list .....
Regular
922 Views
5 replies
0 likes
Dear community, some time ago, Spotify for Android always memorized which song was played last when the app was closed and then reopened. After an update, this ability was lost and I thought that this was just a bug and the function would reappear. B...
Dear community, some time ago, Spotify for Android always memorized which song was played last when the app was closed and then reopened. After an update, this ability was lost and I thought...
Casual Listener
684 Views
5 replies
0 likes
DescriptionSpotify doesn't stores offline playlist on the sd cardExample:When I try to download a playlist on my Android device (Lollipop 5.1 / BQ Aquaris M4.5 Firmware 1.1.2), the playlist doesn't stores on the sdcard.What are the steps you took to ...
Description Spotify doesn't stores offline playlist on the sd card Example: When I try to download a playlist on my Android device (Lollipop 5.1 / BQ Aquaris M4.5 Firmware 1.1.2), the playli...
Not applicable
1452 Views
5 replies
0 likes
Hi there, Brief description of the issue: I have a strange issue with Spotify running. A few weeks ago I started getting the following message when I tired to use "Running": Sorry, something went wrong. That didn't work. Please have another go. The i...
Hi there, Brief description of the issue: I have a strange issue with Spotify running. A few weeks ago I started getting the following message when I tired to use "Running": ...
Spotify Star
741 Views
1 replies
0 likes
I have a problem with spotify on my mobile. When I download songs for offilne mode,after view days or hours I get unsupported file error and lose all songs on my SD Card (only way to fix it is formating card after error.)When I get this error every t...
I have a problem with spotify on my mobile. When I download songs for offilne mode, after view days or hours I get unsupported file error and lose all songs on my SD Card (only way to fix it is form...
Newbie
517 Views
1 replies
0 likes
I am currently using my android phone to cast to the google cast in my TV. It used to show the current playlist along with the play queue but now iut only shows the spotify logo which I find quite annoying.How can I fix this?
I am currently using my android phone to cast to the google cast in my TV. It used to show the current playlist along with the play queue but now iut only shows the spotify logo which I find quite an...
737 Views
0 replies
5 likes
I don't know just how many words can cause this, but I know for sure if I go to my search bar on my android mobile spotify and type in the word "blue" I am closed out.Literally only the word "blue" about a dozen times
I don't know just how many words can cause this, but I know for sure if I go to my search bar on my android mobile spotify and type in the word "blue" I am closed out. Literally only the word "blue"...
Spotify Star
468 Views
1 replies
0 likes
my spotify recently logged itself out some how and I usually use sign in with Facebook if I accidently log out, but for some reason it keeps saying user name or password is incorrect now? does anyone know if this is a common problem?
my spotify recently logged itself out some how and I usually use sign in with Facebook if I accidently log out, but for some reason it keeps saying user name or password is incorrect now? does anyone...
Spotify Star
943 Views
2 replies
0 likes
I just updated the android app and it logged me out, now I tried to login using my Facebook account and username/password but it's impossible
I just updated the android app and it logged me out, now I tried to login using my Facebook account and username/password but it's impossible
Spotify Star
974 Views
4 replies
1 likes
-LG G4-32gb int. storage-32gb ext. storage-Android 6.0-Spotify 4.9Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.When I was listening to something,even if was in shuffle or not and on offline mode, I w...
-LG G4 -32gb int. storage -32gb ext. storage -Android 6.0 -Spotify 4.9 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu. When I was listening to...
Community Legend
530 Views
1 replies
0 likes
I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This is independent of the tracks I'm listening to. Also it isn't ...
I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This i...
Community Legend
1922 Views
1 replies
0 likes
I'm running Android 6 on the Moto X Pure. I am the only user of the account and I have not had issues on my previous phone. It's incredibly frustrating to have to redownloading all my songs all the time.
I'm running Android 6 on the Moto X Pure. I am the only user of the account and I have not had issues on my previous phone. It's incredibly frustrating to have to redownloading all my songs all the t...
Community Legend
2825 Views
1 replies
0 likes
After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound.Both while wearing headphones or playing it loud.If I press next track it...
After downloading the latest update to my spotify android app, after each song played the next song starts without sound, and the playlist just continues only without any sound. Both while wearing h...
Regular
1078 Views
2 replies
0 likes
In previous version of Spotify when I went to Browse-Charts- Global Top 50 (or any other list of songs) I saw before some kind of mark the song was downloaded or not. At present there is no such mark. So during checking some playlist I have no inform...
In previous version of Spotify when I went to Browse-Charts- Global Top 50 (or any other list of songs) I saw before some kind of mark the song was downloaded or not. At present there is no suc...
Casual Listener
739 Views
4 replies
0 likes
I listen to the same queue each time I start Mobile in Shuffle Mode no matter which song I start with. I have over 8 hrs of music in my playlist but I seem to listen to the same hour? of songs repeatedly if I listen for any extended time. How can I c...
I listen to the same queue each time I start Mobile in Shuffle Mode no matter which song I start with. I have over 8 hrs of music in my playlist but I seem to listen to the same hour? of songs ...
Newbie
1822 Views
5 replies
4 likes
So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I was no way, where is it. He showed his equalizer in...
So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I ...
Regular
3582 Views
7 replies
0 likes
HalloIch kann meine heruntergeladene Musik nicht auf die sd-karte übertragen.Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es erneut.Kann mir jemand helfenAn der sd-karte kann es ni...
Hallo Ich kann meine heruntergeladene Musik nicht auf die sd-karte übertragen. Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es ...
Community Legend
3868 Views
3 replies
0 likes
I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum but i can not get it to work. Other apps can save to...
I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum b...
Casual Listener
2544 Views
3 replies
0 likes
Ive been a premium user for a couple years now I've had this problem for a few weeks now.I will play a track from anywhere (playlist, radio, album, etc.) the song will finish and change to the next track but wont play. The time slider continues to mo...
Ive been a premium user for a couple years now I've had this problem for a few weeks now. I will play a track from anywhere (playlist, radio, album, etc.) the song will finish and change to the next...
Casual Listener
1694 Views
6 replies
1 likes
Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no music plays. Has been working perfectly until yesterday w...
Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no ...
Newbie
6439 Views
1 replies
0 likes
