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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852043 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852043 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17655 Views
  • 3 replies
  • 0 likes
  • 17655 Views
  • 3 replies
  • 0 likes

App says no internet connection but not so?

This happens very frequently, not sure why. Any ideas? Thanks paul

  • Casual Listener
  • This happens very frequently, not sure why. Any ideas? Thanks paul
  • Paul_halbert
  • Casual Listener
  • 570 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 570 Views
  • 4 replies
  • 0 likes

Better integration on Samsung A5?

I have screen security lock on my Samsung A5. I want to be able to access play, stop, skip etc without having to enter PIN and open Spotify. On my previous HTC Spotify managed to integrate "on top/outside" the screen lock. Brilliant integration. Is t...

  • Music Fan
  • I have screen security lock on my Samsung A5. I want to be able to access play, stop, skip etc without having to enter PIN and open Spotify. On my previous HTC Spotify managed to integrate "on top/ou...
  • 395 Views
  • 0 replies
  • 0 likes
  • Android 5.0.2
    integration
    screen lock
  • 395 Views
  • 0 replies
  • 0 likes

Local Files won't synch from PC to Android

I recently purchased the MP3 version of a live concert and wanted to import that from my computer to my Android phone. I added the local files on the computer and they play just fine there. When adding them to a playlist and synching said playlist to...

  • Casual Listener
  • I recently purchased the MP3 version of a live concert and wanted to import that from my computer to my Android phone. I added the local files on the computer and they play just fine there. When addi...
  • laysakebow
  • Newbie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Spotify won't open

"Unfortunately, Spotify has stopped." every time i try to open spotify this pops up . how do i wipe all spotify content on my phone and get a clean install ? I'm running an andoid .

  • Newbie
  • "Unfortunately, Spotify has stopped." every time i try to open spotify this pops up . how do i wipe all spotify content on my phone and get a clean install ? I'm running an andoid .
  • EvanFasnacht
  • Music Fan
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Remote connect from other user

Hi since spotify has introduced connect someone in the surrounding area has been accessing my phone while i'm listening and they are usingspotify on their device which renders mine silent. I have to now log out all the time and I haven't been able to...

  • Newbie
  • Hi since spotify has introduced connect someone in the surrounding area has been accessing my phone while i'm listening and they are usingspotify on their device which renders mine silent.  I ha...
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

How do I find new albums from various artists?

Before 'Artists Radio' was introduced I could go on a album by various artists that I already had, swipe left in the album and go on 'Various Artists' again and scroll to the bottom and then go on 'Albums' which allowed me to view all new albums rele...

  • Regular
  • Before 'Artists Radio' was introduced I could go on a album by various artists that I already had, swipe left in the album and go on 'Various Artists' again and scroll to the bottom and then go on 'A...
  • 183 Views
  • 0 replies
  • 1 likes
  • 183 Views
  • 0 replies
  • 1 likes

Songs aren't saving, having to redownload offline songs constantly

I'm currently on the latest version of spotify from the google play store, and while the songs download and let me play them offline for a short period of time, when I restart my phone or spotify, it shows that anywhere from 50-130ish of my songs are...

  • Casual Listener
  • I'm currently on the latest version of spotify from the google play store, and while the songs download and let me play them offline for a short period of time, when I restart my phone or spotify, it...
  • epicrisis1
  • Casual Listener
  • 274 Views
  • 2 replies
  • 0 likes
  • 274 Views
  • 2 replies
  • 0 likes

Pay for premium to use offline mode?

Do you have to pay for premium in order to use offline mode?

  • Newbie
  • Do you have to pay for premium in order to use offline mode?
  • EvanFasnacht
  • Music Fan
  • 263 Views
  • 1 replies
  • 0 likes
  • Offline listening
  • 263 Views
  • 1 replies
  • 0 likes

Works on some wi-fi networks, but not others

Hi there. I've had a problem with Spotify on all my Android devices for a number of months. Essentially, Spotify on android says it's offline all the time and won't play any music. In the rare event it does play music, it only plays for 11 seconds. I...

  • Newbie
  • Hi there. I've had a problem with Spotify on all my Android devices for a number of months. Essentially, Spotify on android says it's offline all the time and won't play any music. In the rare event ...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Spotify will not play on my android

I am logged into setup chats but it won't log me on to play music and I can't get ahold of a real person to help me. I just like listening to this when I run and this system and this system is being to complicated. I just want to play music and go on...

  • Newbie
  • I am logged into setup chats but it won't log me on to play music and I can't get ahold of a real person to help me. I just like listening to this when I run and this system and this system is being ...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Spotify stops playing every time I open a new app.

Hello, I am a Spotify Premium user. I have had this problem with Spotify on my LG devices from the very beginning. At first, I thought it was just the specific phone I was using, the LG Optimus F5, but I recently got a new phone, the LG Volt and the ...

  • Newbie
  • Hello, I am a Spotify Premium user. I have had this problem with Spotify on my LG devices from the very beginning. At first, I thought it was just the specific phone I was using, the LG Optimus F5, b...
  • Asianz
  • Newbie
  • 840 Views
  • 1 replies
  • 0 likes
  • 840 Views
  • 1 replies
  • 0 likes

Spotify always hangs -.-

Hello, I'm new to this forum because I have a problem. I bought a premium card for one month, and started listening to one of the given playlists from spotify, but I can always listen to only the first song correctly, and from the next one on, there ...

  • Newbie
  • Hello, I'm new to this forum because I have a problem. I bought a premium card for one month, and started listening to one of the given playlists from spotify, but I can always listen to only the fir...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Cant log in via facebook.

Hey! I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just keeps spinning and spinning. Tried doing a clean install wich...

  • Casual Listener
  • Hey!   I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just k...
  • yatima
  • Newbie
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Can't log in to my account on my app but I can online

Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account

  • Newbie
  • Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account
  • DasPeter
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Blurry Album Art in Notification

I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where this is fixed

  • Newbie
  • I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where t...
  • 735 Views
  • 0 replies
  • 0 likes
  • album artwork
  • 735 Views
  • 0 replies
  • 0 likes

Not scrobbling to Last.FM from my phone

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

  • Music Fan
  • I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.
  • NJMike
  • Music Fan
  • 1082 Views
  • 5 replies
  • 0 likes
  • 1082 Views
  • 5 replies
  • 0 likes

Removed "Available Offline" by mistake!

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or do I habe download all of them again?

  • Newbie
  • Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or ...
  • cephalization
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

How can i listen misic only on my device

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

  • Newbie
  • If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.
  • cephalization
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

playlist

why do my offline playlists keep getting deleted from my android device?

  • Newbie
  • why do my offline playlists keep getting deleted from my android device?
  • user-removed
  • Not applicable
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Missing album track C2C - Tetra

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing.Was wondering if this was an oversight or a licensing issue. Help much appreciated

  • Newbie
  • As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing. Was wondering if this was an oversi...
  • kbrooksc
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes