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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377581 Views

541 replies

34 likes

Account
Free
  • 377581 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7676 Views

0 replies

7 likes

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  • 7 likes

Can't synchronize VD tracks on Android app

Device: Sony Xperia Z3 Compact Operating System Version: Android Spotify Version: 49.0.992 Description: Dear all,Since I update the app on my smartphone, I can't see the tracks that I imported from my PC to my smartphone. When I click on them, I have...

Newbie

Device: Sony Xperia Z3 Compact   Operating System Version: Android   Spotify Version: 49.0.992   Description: Dear all, Since I update the app on my smartphone, I can't see the ...

261 Views

0 replies

0 likes

Android
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Play Queue needs a update!

I know this has been asked and suggested before, but I can't find any solutions. The play queue in Spotify needs an update badly. I've had Spotify for a little while now. A paid customer. I can't seem to find a simple way to add an album to the play ...

Casual Listener

I know this has been asked and suggested before, but I can't find any solutions. The play queue in Spotify needs an update badly.    I've had Spotify for a little while now. A paid custom...

522 Views

0 replies

1 likes

  • 522 Views
  • 0 replies
  • 1 likes

Songs keep starting and stopping in playlists online and offline

I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so should be able to play online as well as offline. Can ...

Casual Listener

I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so sho...

tugcepinar

Newbie

2179 Views

8 replies

0 likes

4G
Playback problem
Playlists
s6
Samsung
starting
stopping
  • 2179 Views
  • 8 replies
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Solved!! Is my phone compatible with Spotify?

Spotify should get along happily with most Android devices on the market running the v2.3 'Gingerbread' firmware. For later devices, try installing the Preview version of the new Android app, available at http://www.spotify.com/download/previews/ - t...

Community Legend

Spotify should get along happily with most Android devices on the market running the v2.3 'Gingerbread' firmware.   For later devices, try installing the Preview version of the new Android a...

Joannajoanna12

Casual Listener

45843 Views

86 replies

4 likes

  • 45843 Views
  • 86 replies
  • 4 likes

My Spotify thinks I'm abroad

I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks

Casual Listener

I set up Spotify while in New Zealand but now am living in England so it won't let me log on as you can only use Spotify abroad for two weeks

Daniel

Community Legend

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Spotify says I'm offline and I'm not (tried everything to fix)

No songs will play, I cant even click a song to play and I have full internet connection.I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve username and change password.My phone is up to date their a...

Newbie

No songs will play, I cant even click a song to play and I have full internet connection. I followed the steps and cleared data, uninstalled app, restart my phone, install app again, retrieve userna...

Daniel

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Cannot play songs non-stop from my playlist. Freezes after playing 2 songs ( Samsung galaxy S7 edge)

Hi, I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into this issue. My playlist does not play non-stop. For some reason it will stop playing after playin...

Casual Listener

  Hi,          I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into th...

vstrfrmufo

Newbie

1870 Views

2 replies

1 likes

  • 1870 Views
  • 2 replies
  • 1 likes

Chromecast private session?

Hi there,Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out.Anyway to enable a private session whilst chromecast audio streaming?Cheers all

Music Fan

Hi there, Streaming Spotify to my chromecast audio and I'd like to enable a private session but the option to do so is unavailable and greyed out. Anyway to enable a private session whilst chro...

1665 Views

0 replies

11 likes

Chromecast Android
chromecast audio
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Solved!! Does a weak wi fi signal affect offline playlists?

I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off the offline and hoped the wi fi signal would allow fo...

Casual Listener

I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off th...

laurasnyder_

Casual Listener

1355 Views

3 replies

0 likes

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  • 3 replies
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Problems downloading songs

Hi! I hope someone can help me with that. (Sorry about my English).I get a 32gb sd card to my Galaxy Note 3. I have 4 playlist in my account which I want to download and play offline. Two of them (over 600 songs) download at all, but hours after, I e...

Casual Listener

Hi! I hope someone can help me with that. (Sorry about my English). I get a 32gb sd card to my Galaxy Note 3. I have 4 playlist in my account which I want to download and play offline. Two of them...

Daniel

Community Legend

1349 Views

4 replies

0 likes

download playlist
downloaded music
Downloaded tracks
downloads issues
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  • 4 replies
  • 0 likes

Playlist : lecture sans son

Bonjour, J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaîné à 2 secondes. Je suis évidemment en spotify premium, et j...

Newbie

Bonjour,   J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaî...

Daniel

Community Legend

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

Save Music on sd-card

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem"I have a Sony Xperia m4 if that helps.Trank you!:)

Newbie

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem" I have...

Daniel

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Sorting tracks in playlists on Android.

It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push spotify to add this feature to Android? If Spotify doesn't c

...

Newbie

<p>It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push ...

Daniel

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Can't undownload

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything at once for times sake and would just undownload th...

Casual Listener

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything ...

Daniel

Community Legend

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes

Music stops sometimes in premium

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go to spotify app and pull play button, what is the pr...

Newbie

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go ...

Metamora

Regular

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Chromecast audio keeps stopping

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Often have to then stop casting via the Chromecast app...

Regular

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Oft...

Sparkytwo

Regular

1179 Views

6 replies

0 likes

  • 1179 Views
  • 6 replies
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Won't play certain songs

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will not let me play the songs.

Newbie

Just upgraded to premium, and about half of the songs i have saved that i listened to before premium will not play. It just automatically skips over them. They still show up on my playlist but will n...

Bittencourt

Spotify Star

353 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Your Library option not responding

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message I've tried logging out and back in, reinstalling the a...

Newbie

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message &n...

Daniel

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Spotify stops playing music randomly

Hey Spotify community,I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2.The music stops playing randomly but frequently. I read in several forum about other users with the same problem. Is there any solution ava...

Casual Listener

Hey Spotify community, I am a Spotify Premium user and using Spotify on my Samsung Galaxy S3 with Android 4.1.2. The music stops playing randomly but frequently. I read in several forum about oth...

user-removed

Not applicable

4437 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Fast Scroll Button missing after update

Hey guys,after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping.Will this green bar come back?Regards

Newbie

Hey guys, after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping. Will this g...

Daniel

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes