Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47313 Views
66 replies
25 likes

47313 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880115 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880115 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26876 Views
4 replies
0 likes

26876 Views
4 replies
0 likes

Solved!! Can't save my music on SD card

Hi! As I mentioned in the title, I can't save my offline music on my SD card in my tablet. I think that I've tried every solution I've found in this forum and it still does not work. I've tried to fix this by simply moving "com.spotify.music" to SD c...

bukichu
Newbie
Hi! As I mentioned in the title, I can't save my offline music on my SD card in my tablet. I think that I've tried every solution I've found in this forum and it still does not work. I've ...
2015-01-09 9:11:28 PM
2016-03-02 12:02:44 AM
sdeez9
Newbie
1857 Views
4 replies
0 likes

1857 Views
4 replies
0 likes

Solved!! Spotify Closing instantly

Hi guys, I've had this issue for a month or so and have just completely formatted and started from scratch with my phone. Every time i launch spotify it opens, logs in, displays the main outline of the app (list icon top left and black background) th...

haru124
Casual Listener
Hi guys, I've had this issue for a month or so and have just completely formatted and started from scratch with my phone. Every time i launch spotify it opens, logs...
2015-12-16 8:32:40 PM
2016-03-02 6:10:01 PM
terese-nilsson
Newbie
948 Views
5 replies
0 likes

948 Views
5 replies
0 likes

Solved!! Downloaded offline songs aren't playing

Hey there, I can't play my downloaded offline songs. I downloaded the whole playlist, the green arrow is next to the playlist, and Spotify is in offline mode. But even then, whenever I'm trying to play a song, it'll play for maybe 5-20 seconds before...

Bbender96
Regular
Hey there, I can't play my downloaded offline songs. I downloaded the whole playlist, the green arrow is next to the playlist, and Spotify is in offline mode. But even then, whenever I'm trying to pl...
2016-02-10 2:59:09 PM
2016-03-02 4:07:27 AM
ryanpeters
Newbie
15362 Views
12 replies
3 likes

15362 Views
12 replies
3 likes

Dead air when using shuffle. Track plays, no sound.

It seems like right after the last big update it does this. I have premium so the only way I can use it is if I put on an album and play it from start to finish. If I do literally anything else it will play the first track, then it goes to the next o...

boxiousmaximus
Casual Listener
It seems like right after the last big update it does this. I have premium so the only way I can use it is if I put on an album and play it from start to finish. If I do literally anything else it wi...
2016-03-01 8:52:07 PM
2016-03-01 8:52:28 PM
boxiousmaximus
Casual Listener
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Ghost spotify

I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts blaring out the last song I listened to from the be...

Stefanie1986
Newbie
I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts ...
2016-03-01 7:20:01 PM
2016-03-01 7:43:37 PM
Bittencourt
Spotify Star
500 Views
1 replies
0 likes
bug report

500 Views
1 replies
0 likes

Solved!! LG G4 CANT Save to SD card at all

I tried all these trouble shooting steps but, every time I download music it downloads to internal storage and its pissing me the hell off.

Shadyhere
Regular
I tried all these trouble shooting steps but, every time I download music it downloads to internal storage and its pissing me the hell off.
2016-02-20 2:45:09 PM
2016-03-01 7:26:03 PM
Shadyhere
Regular
2589 Views
11 replies
0 likes
Spotify Samsung s5 close crash

2589 Views
11 replies
0 likes

playlist stops playing randomly

My playlist seems to stop at the end of a song, as if it gets hung up before moving on to the next track. Occruance is somewhat random, can happen after a single song or after many play successfully but usually it occururs between two and five songs....

david_mazzotta
Newbie
My playlist seems to stop at the end of a song, as if it gets hung up before moving on to the next track. Occruance is somewhat random, can happen after a single song or after many play success...
2016-02-12 3:07:19 AM
2016-03-01 5:24:53 PM
alturner
Casual Listener
4856 Views
10 replies
1 likes

4856 Views
10 replies
1 likes

Spotify Fresh Finds Playlist: Where did it go?

Hi...I'm a Spotify Premium listener utilizing an LG Android smartphone...Every Wednesday morning Spotify's Fresh Finds playlist updates with a new batch of 30 songs..suddenly this morning I noticed the Fresh Finds playlist is nowhere to be found on S...

Beltane575xx
Roadie
Hi...I'm a Spotify Premium listener utilizing an LG Android smartphone...Every Wednesday morning Spotify's Fresh Finds playlist updates with a new batch of 30 songs..suddenly this morning I noticed t...
2016-03-01 4:45:53 PM
2016-03-01 5:23:03 PM
Beltane575xx
Roadie
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Songs play but no sound - Android, Xperia Z5

All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone or headphones as all other music apps work. I've had...

Charminghector
Casual Listener
All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone o...
2015-12-08 7:44:08 PM
2016-03-01 2:46:17 PM
channe
Casual Listener
1564 Views
8 replies
0 likes
no audio
no sound
silent playback

1564 Views
8 replies
0 likes

Facebook

Hola, seguramente elimine mi cuenta de Facebook, pero siempre iniciaba sesión en Spotify con ella, tengo playlists y musica guardada que no quiero perder y me gustaría transferirla a mi otra cuenta (independiente de facebook). Hay alguna manera? Un s...

Laura34
Newbie
Hola, seguramente elimine mi cuenta de Facebook, pero siempre iniciaba sesión en Spotify con ella, tengo playlists y musica guardada que no quiero perder y me gustaría transferirla a mi otra cuenta (...
2016-02-29 7:02:26 PM
2016-03-01 11:46:43 AM
MattSuda
Spotify Star
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

How to get local files to play on phone

Hey guys, I once had my local files on my phone and was able to play them. Recently they became grayed out and I am unable to play them on my phone anymore. I've unistalled and re-installed the app on my phone and also taken songs out and re-added th...

mstrazik1027
Newbie
Hey guys, I once had my local files on my phone and was able to play them. Recently they became grayed out and I am unable to play them on my phone anymore. I've unistalled and re-install...
2016-02-29 10:44:54 PM
2016-03-01 3:42:09 AM
MrGlenn
Gig Goer
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Spotify problems on android

Hi, I have Spotify premium account. I am using it on Samsung Galaxy S4 and Note 10.1 2014. Month ago, I got problem with spotify on phone. I have music on SD card for offline listen, but spotify doesnt see it. So, i restart the phone, it doesnt help....

nikolawelch
Casual Listener
Hi, I have Spotify premium account. I am using it on Samsung Galaxy S4 and Note 10.1 2014. Month ago, I got problem with spotify on phone. I have music on SD card for offline listen, b...
2016-02-29 10:36:50 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify Connect not working on Marantz NA8005

I have a Marantz NA8005 which was working fine with Spotify Connect feaw days ago. Spotify Connect on my laptop and android device finds the player but no connection is build up. Any proposal how to fix this problem?

Viktor2
Casual Listener
I have a Marantz NA8005 which was working fine with Spotify Connect feaw days ago. Spotify Connect on my laptop and android device finds the player but no connection is build up. Any propos...
2016-01-13 11:15:17 AM
2016-02-29 10:25:32 PM
hipti
Casual Listener
911 Views
1 replies
0 likes

911 Views
1 replies
0 likes

No Starred Playlist

I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?

1095054
Newbie
I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?
2015-12-24 11:54:39 AM
2016-02-29 9:34:55 PM
Peasles
Newbie
636 Views
2 replies
0 likes
Android
Free
starred playlist

636 Views
2 replies
0 likes

Music stops arbitrarily, have to go back into Spotify to get it rolling again

What is with this problem of music stopping on its own? I have premium service, but for the past few weeks songs simply stop. When I go back to Spotify, there's my song, as if I never started it. Sometimes this occurs every other song, sometimes 3 of...

realstardust08
Newbie
What is with this problem of music stopping on its own? I have premium service, but for the past few weeks songs simply stop. When I go back to Spotify, there's my song, as if I never started it. Som...
2016-02-29 4:24:29 PM
2016-02-29 6:34:14 PM
Bittencourt
Spotify Star
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

Music sto while playing

Hi,I have problem with Spotify on my android 4.1.2. Huawei ascend g526. I using premium. I tried to reinstall Spotify, finally I restored the factory settings. Problem still exist. When music is playing, sometimes next song getting some kind of mute....

Axuuk
Newbie
Hi, I have problem with Spotify on my android 4.1.2. Huawei ascend g526. I using premium. I tried to reinstall Spotify, finally I restored the factory settings. Problem still exist. When music is pl...
2016-02-29 2:04:08 PM
2016-02-29 5:25:20 PM
Bittencourt
Spotify Star
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Volume going up and down on Android

I'm having troubles listening spotify from my Samsung Galaxy J5. The volume keep going up and down by itself. I read it could be related to the equilizer, but I can't find a way to deactivate it (no option in the settings allows this).Does anyone had...

user-removed
Visitor
I'm having troubles listening spotify from my Samsung Galaxy J5. The volume keep going up and down by itself. I read it could be related to the equilizer, but I can't find a way to deactivate it (no ...
2016-02-29 10:32:33 AM
339 Views
0 replies
0 likes
equalizer android volume

339 Views
0 replies
0 likes

Offline playlists become disabled after a few hours offline

I have Spotify Premium installed on an old cell phone that has no data plan, only wifi. I download offline playlists from my home over wifi, then use the phone as a music player while skiing. However, I have noticed the following recurring behavior:3...

codermyers
Music Fan
I have Spotify Premium installed on an old cell phone that has no data plan, only wifi. I download offline playlists from my home over wifi, then use the phone as a music player while skiing. &...
2016-02-29 5:18:29 AM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Download Error Android 4.4

Hi, Im using spotify in my car headunit that runs android 4.4, it works perfectly, expect that about once a day I get a message that says: "Download error, To access your downloaded content, please go online now. This will allow us to confirm that yo...

zygersaf
Newbie
Hi, Im using spotify in my car headunit that runs android 4.4, it works perfectly, expect that about once a day I get a message that says: "Download error, To access your downloaded...
2016-02-28 9:55:14 PM
173 Views
0 replies
0 likes

173 Views
0 replies
0 likes

Using running mixes with beat matching over chromecast

How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is no such button?

simonrh
Newbie
How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is n...
2016-02-28 9:28:34 PM
139 Views
0 replies
0 likes

139 Views
0 replies
0 likes

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