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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Tracks restart after a quarter second

Hi,I'm getting some annoying behaviour with the Android app. When I skip a track or simply start playing another track whilst one is already playing, Spotify plays around a quarter of a second of the new track, then stops and starts it again and play...

Regular

Hi, I'm getting some annoying behaviour with the Android app. When I skip a track or simply start playing another track whilst one is already playing, Spotify plays around a quarter of a second of...

CraigIW

Regular

581 Views

2 replies

0 likes

AudioFX equaliser restart
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Download

Where does my download save to? Can I transfer music to a flash drive?

Newbie

Where does my download save to? Can I transfer music to a flash drive?

Mattosaurus

Community Legend

588 Views

4 replies

0 likes

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Contraté premium, pero Spotify no se cobra.

Me quedo con saldo retenido, ¿alguien sabe a donde puedo llamar para que se cobren y me den servicio premium?

Newbie

Me quedo con saldo retenido, ¿alguien sabe a donde puedo llamar para que se cobren y me den servicio premium?

393 Views

0 replies

0 likes

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chromecast audio - cannot add tracks to list

When I start a list and connect to chromecast audio it will only play the songs that were in the list when I made the connection. I cannot add tracks of change the order. The chromecast will still play them as the list was before. I want to add track...

Casual Listener

When I start a list and connect to chromecast audio it will only play the songs that were in the list when I made the connection. I cannot add tracks of change the order. The chromecast will still pl...

378 Views

0 replies

0 likes

chromecast audio
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Premium Version problem

I am not able to use my premium version.When I open spotify app in my Nexus 6p it shows your trial version of 7 days has ended.When I open my fido account subscription of fido it shows me that my premium version will be expiring on 22nd Dec,2017.What...

Newbie

I am not able to use my premium version.When I open spotify app in my Nexus 6p it shows your trial version of 7 days has ended.When I open my fido account subscription of fido it shows me that my pre...

273 Views

0 replies

0 likes

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Disdire rinnovo premium

Voglio disdire il rinnovo dell'abbonamento premium ma credo di aver attivato un'altro abbonamento free per sbaglio, quindi in qel caso voglio disdire entrambi. E non riesco più ad accedere perché mi dice k è un utente estero..non capisco più niente

Visitor

Voglio disdire il rinnovo dell'abbonamento premium ma credo di aver attivato un'altro abbonamento free per sbaglio, quindi in qel caso voglio disdire entrambi. E non riesco più ad accedere perché mi ...

user-removed

Not applicable

442 Views

1 replies

0 likes

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Songs Skipping with Chromecast Audio

Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next song until eventually I get some song playing... I...

Visitor

Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next...

user-removed

Not applicable

1609 Views

6 replies

1 likes

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Google play card

Hello, I was going to buy a Google play card to purchase my 3 months for .99. First I was wondering how exactly I go about it, do I put my google play card code into the gift card section of spotify? And if I do will it take all the money off the car...

Newbie

Hello, I was going to buy a Google play card to purchase my 3 months for .99. First I was wondering how exactly I go about it, do I put my google play card code into the gift card section of spotify?...

272 Views

0 replies

0 likes

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Spotify stops playing music alone

Model: San Remo MiniAndroid 4.2.2Version of Spotify: 4.4.0.1008Spotify stops playing music when I browse in other applications. This not only happens with Spotify. Also with the other applications similar to Spotify and the player of the phone.I've t...

Newbie

Model: San Remo Mini Android 4.2.2 Version of Spotify: 4.4.0.1008 Spotify stops playing music when I browse in other applications. This not only happens with Spotify. Also with the other applica...

340 Views

0 replies

1 likes

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When will arrive a new update of the interface in Android?

I think Spotify need update their interface, because the design is lagging behind comparing to SoundCloud or Deezer.

Music Fan

I think Spotify need update their interface, because the design is lagging behind comparing to SoundCloud or Deezer. 

228 Views

0 replies

0 likes

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Spotify won't play one of my local files playlists

So I've uploaded a few of my local files to my Spotify account. I always put them into a playlist as that's the only way to sync it on my phone, and it's always worked perfectly, except for one - it acts like a completely normal playlist and the song...

Newbie

So I've uploaded a few of my local files to my Spotify account. I always put them into a playlist as that's the only way to sync it on my phone, and it's always worked perfectly, except for one - it ...

309 Views

0 replies

0 likes

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[Android] Stop music playback alone

In my Zenfone , I got spotify Premium and when I try to play any tracks , it is pausing alone , this occurs both in music offline as well as online in playlists. At first I could hear took place a few times , but has now become intermittent , prevent...

Newbie

In my Zenfone , I got spotify Premium and when I try to play any tracks , it is pausing alone , this occurs both in music offline as well as online in playlists. At first I could hear took place a fe...

398 Views

0 replies

1 likes

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Offline music dissapeared after update

After updating my spotify app all of mymusic dissapeared in each folder.There's onls a button "browse" that's it.How can I get my music back?

Newbie

After updating my spotify app all of mymusic dissapeared in each folder. There's onls a button "browse" that's it. How can I get my music back?

215 Views

0 replies

0 likes

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Can't download tracks

Hey,I finally get premium but it doesn't work like expected.I want to download a playlist with about 12 Songs but it says that my memory is full. The problem is, that I have 4,47 GB free memory.Please help me

Newbie

Hey, I finally get premium but it doesn't work like expected. I want to download a playlist with about 12 Songs but it says that my memory is full. The problem is, that I have 4,47 GB free memory. ...

Nico

Community Legend

222 Views

1 replies

0 likes

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Can´t open Spotify cause it´s close everytime I try to open

I must restart my Samsung Galaxy 3 to open it, but after a while it´s close by self. I can´t open it than and need to restart

Newbie

I must restart my Samsung Galaxy 3 to open it, but after a while it´s close by self. I can´t open it than and need to restart

223 Views

0 replies

0 likes

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connecting to y computer

Hello I have a premium account on android with my operator and AC works very well by cons not find my playlists when I connect to my computer can anyone help me please ???

Newbie

Hello I have a premium account on android with my operator and AC works very well by cons not find my playlists when I connect to my computer can anyone help me please ???  

293 Views

0 replies

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josemitroya

He pagado por suscripción a Premiun por tres mese por 0,99 €Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee.Por que ???Gracias

Casual Listener

He pagado por suscripción a Premiun por tres mese por 0,99 € Aunque se ha cargado en tarjeta, después de dos días sigo siendo spotify fee. Por que ??? Gracias

josemitroya

Casual Listener

385 Views

2 replies

0 likes

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My music songs wont load

Hi! Im having an issue with my music: songs not loading, I just have a blank screen as though I have no music. However my Albums and Artists will load, along with my playlists. Any help would be much appreciated! Thank you!

Casual Listener

Hi!    Im having an issue with my music: songs not loading, I just have a blank screen as though I have no music. However my Albums and Artists will load, along with my playlists.  ...

Nico

Community Legend

531 Views

3 replies

0 likes

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Information on how to release my app which uses the Spotify Android SDK

Hello all, I have an Android App which I have been working on for sometime, and I want to release it as I have a stable version now. How should I go about the release process, do I need Spotify to approve the app first. Thanks.

Newbie

Hello all,   I have an Android App which I have been working on for sometime, and I want to release it as I have a stable version now. How should I go about the release process, do I need Spot...

234 Views

0 replies

0 likes

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music stops after 2 or 3 tracks have gone by

I'm having troubles with my Spotify account on my adndroid. When I begin listening to my Spotify on my android, after a few tracks my Spotify closes it self out. I would then have to re open the app and re press play on the song. The song will start ...

Casual Listener

I'm having troubles with my Spotify account on my adndroid. When I begin listening to my Spotify on my android, after a few tracks my Spotify closes it self out. I would then have to re open the app ...

mg71186

Casual Listener

419 Views

2 replies

0 likes

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