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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409375 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8913 Views

0 replies

7 likes

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Can't hear any music through UE Boom or Bluetooth devices since 30 March 2016

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no music plays. Has been working perfectly until yesterday w...

Newbie

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection.  It shows my phone is connected to my blue tooth device (UE Boom) but no ...

Tazza01-GB

Newbie

6387 Views

1 replies

0 likes

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  • 1 replies
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Offline bug - Spotify 4.9

When I listen to my music offline, the app tries to play songs that are not available in offline mode.The only way to skip this porblem is by activating the shuffle mode.If I listen to my music with repeat ''on'' and shuffle ''off'', the bug is showi...

Regular

When I listen to my music offline, the app tries to play songs that are not available in offline mode. The only way to skip this porblem is by activating the shuffle mode. If I listen to my music w...

421 Views

0 replies

0 likes

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"no storage area found"

Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.

Casual Listener

Cannot open spotify, unless I restart my device at which point I can only play one track before it simply stops playing. Also some tracks can only be played online.

nana84gb

Newbie

34600 Views

9 replies

6 likes

stops
storage
won't open
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  • 6 likes

Mobile data android

Using android 6.0 spotify version 4.9..992.Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completely?

Casual Listener

Using android 6.0 spotify version 4.9..992. Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completel...

eseverin

Casual Listener

524 Views

2 replies

0 likes

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Local Files Question

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to sync the songs from my laptop to my phone. I read th...

Casual Listener

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to s...

jonasherdegen

Community Legend

396 Views

1 replies

0 likes

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  • 1 replies
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Password

How can I receive my password of an acoount using an other e-mail adress?

Newbie

How can I receive my password of an acoount using an other e-mail adress?

Wjckpck

Newbie

345 Views

1 replies

0 likes

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Can't Login via Samsung Multiroom app.

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other apps and on the web. What could be the problem. Ple...

Newbie

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other ...

264 Views

0 replies

0 likes

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offline problem - spotify 4.9 on android 6.0

just take a look at the videohttps://t.co/QRf7IlwrT3

Regular

just take a look at the video https://t.co/QRf7IlwrT3

marccharby

Regular

358 Views

1 replies

0 likes

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  • 1 replies
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Language Filter

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the songs to bleep, but just skip songs with bad languag...

Visitor

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the s...

osornios

Spotify Star

3542 Views

1 replies

1 likes

language
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Spotify downloading over mobile network. BUG!

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network. I was listening to the playlist and it began syncing to my phone on my home wifi, I left to go to the shops ...

Newbie

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network.    I was listening to the playlist and it beg...

311 Views

0 replies

0 likes

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Samsung Galaxy S6 / Bluetooth / AVRCP & Metadata

Hi all, Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs with that. Since I got the S6 months ago, I have yet to see it...

Music Fan

Hi all,   Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs wi...

Seanfrisbey

Music Fan

6269 Views

22 replies

0 likes

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Synching local files to Android

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs wont download. They just show as unavailable and graye...

Casual Listener

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs won...

Daniel

Community Legend

865 Views

3 replies

0 likes

Android local synch problem
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Menu button next to track should not start playing it

Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES NOT MEAN PLAY. It is for a popup menu only, e.g. I want to remove the...

Roadie

Next to the track there is a little menu button with 3 vertical dots.   There are times I click very carefully on this but it still moves to start playing the track.   That button DOES ...

266 Views

0 replies

0 likes

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Spotify and google now

Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!

Newbie

Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!

Samuel7

Roadie

828 Views

1 replies

2 likes

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Google Play store copyright issues

I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your bright green 'log in with Spotify' button. I have a very obvious ...

Casual Listener

I don't know where else to post about this. There is no contact information for developers?   I've spent the last month, full-time, building a playlist builder for Android...  I have your...

Samuel7

Roadie

1104 Views

5 replies

0 likes

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My Spotify keeps wiping its offline music.

Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is there any way to resolve this issue? Without the offline feature, my ...

Casual Listener

Hello,   I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card.   Unfortunately, Spotify keeps deleting my offline collection of music. Is ...

Daniel

Community Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "Songs" list won't load on mobile after i downloaded the playlist.

Hi!I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song.It will not load at all on mobile(works fine on desktop) and i can't play music from it after i downloaded the playlist...

Casual Listener

Hi! I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song. It will not load at all on mobile(works fine on desktop) and i c...

PERSIO

Casual Listener

3200 Views

4 replies

0 likes

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Sony Xperia Save Spotify cache to SD card

Hi,I have recently purchased a Sony Xperia phone,But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong with your SD card, check permissions and try again". I have che...

Casual Listener

Hi, I have recently purchased a Sony Xperia phone, But when i go to spotify storage settings and select save to SD card,  it says "we couldn't move your data, there might be something wrong wi...

navaira

Roadie

1950 Views

4 replies

0 likes

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Almacenamiento externo

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme?Gracias!

Newbie

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme? ...

Daniel

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
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Playlists

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the albums department. Tried that again but to no avail....

Newbie

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the a...

Daniel

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes