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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6950 Views

0 replies

7 likes

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  • 7 likes

Different EQ settings for different devices

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility that spotify can change EQ settings for every blueto...

Newbie

I have four bluetooth devices. Primary home device, car, small bluetooth speaker and secondary home device. All those four have totally different speakers. And the question is: Is there possibility t...

JackHay

Music Fan

5616 Views

1 replies

13 likes

  • 5616 Views
  • 1 replies
  • 13 likes

Shuffle play

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

Newbie

Hi, I have a premium subscription. When I listen to an album or a playlist on the mobile app (android), I can't disable the shuffle mode. Can you please help? Thanks

kbrooksc

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Country change

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

Casual Listener

Android shows to change countries. I have not moved to a different country. Shows only a USA option.

MaryS

Roadie

502 Views

3 replies

0 likes

  • 502 Views
  • 3 replies
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Não consigo apagar músicas... Dont cantora erase musics

Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga

Newbie

Não consigo apagar ou entrar no menu de algumas músicas, diz que eu tenho que estar online, mas eu estou e mesmo assim não apaga

297 Views

0 replies

0 likes

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Solved!! spotify crashes on android after update

i have a samsung galaxy 5. i have tried uninstalling and reinstalling to no avail. help!

Newbie

i have a samsung galaxy 5. i have tried uninstalling and reinstalling to no avail. help!

roomar

Newbie

695 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Causing my phone to be unresponsive.

I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium. Occasionally my phone will go unresponsive, screen wont turn on with any buttons, happening on both my phones, I have...

Regular

I have been using spotify for probably half a year now, in that time I have had 2 Phones, a Galaxy s5 then a Sony Xperia Z5 Premium.   Occasionally my phone will go unresponsive, screen wont t...

JackHay

Music Fan

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Voice input bug

Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention:When using the search function, I decided to use voice for the song I wanted. When I selected the song, it kept stopping, l...

Newbie

Hi, I've been listening to Spotify for about 6 months, and love it! Found a bug today and wanted to bring it to your attention: When using the search function, I decided to use voice for the song ...

428 Views

0 replies

0 likes

Voice recognition bug
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Local files not available on Adroid

So until now playing my local files and having them offline on my Samsung galaxy S5 has always worked fine, but suddenly a couple days ago all my local files were greyed out and now i can´t download them anymore. I have tried evertything from deletin...

Newbie

So until now playing my local files and having them offline on my Samsung galaxy S5 has always worked fine, but suddenly a couple days ago all my local files were greyed out and now i can´t download ...

rloveman

Regular

1313 Views

1 replies

1 likes

  • 1313 Views
  • 1 replies
  • 1 likes

Solved!! Streaming to another Music player

Hello,recently I downloaded a music player and couldn't figure out how to sync it to my spotify account. Is there any way possible to do that? Sincerely, Jeremy

Casual Listener

Hello,recently I downloaded a music player and couldn't figure out how to sync it to my spotify account. Is there any way possible to do that? Sincerely, Jeremy

jeoffrey_jimena

Newbie

14385 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

No puedo entrar a spotify

Estoy ligado a facebookComo borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??

Newbie

Estoy ligado a facebook Como borró datos para asociar facebook a otra cuenta si no me deja entrar a la cuenta de Spotify??

441 Views

0 replies

0 likes

Facebook
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spotify app installation on Wiko Lenny

I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premium family three days ago.Thank you for hints!

Newbie

I can't install the Spotify App on my Wiko Lenny Android smartphone Android Verson 4.4.2. I try since three days via Google play Store and it doesn't work. What can be wrong?? I joined spotify premiu...

498 Views

0 replies

0 likes

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Solved!! Spotify Running on Sony Z5 Compact

Hi, I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on Sony Z5 series? Have read that the function doesn't support ...

Regular

Hi,   I have a Sony Z5 Compact and have Spotify Premium but I can't find "Running" function. It is really annoying due it is a great function. Does anyone know if the function is available on ...

peddro123

Regular

570 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

all downloaded playlist disappeared

nothing to see here message when selected down loaded listswhere did they all go? thanksDan

Visitor

nothing to see here message 😕 when selected down loaded lists where did they all go? 😞 thanks Dan

JackHay

Music Fan

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Bluetooth speaker disconnecting after one song

Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008

Casual Listener

Spotify continues to play but nothing comes out of the phone or speaker. I know the speaker itself is fine because it never cuts off during google play use. Ver 4.4.0.1008

313 Views

0 replies

1 likes

  • 313 Views
  • 0 replies
  • 1 likes

Downloaded songs not playing offline

Hi, so i just got premium for spotify, 2 days ago i think, so i downloaded the app on my phone and set one of my playlists to offline mode... It shows they are downloaded by the green arrow buuuuuuut when i go to play the songs offline, when im not c...

Visitor

Hi,  so i just got premium for spotify, 2 days ago i think, so i downloaded the app on my phone and set one of my playlists to offline mode... It shows they are downloaded by the green arrow bu...

Joe

Community Legend

48960 Views

11 replies

6 likes

  • 48960 Views
  • 11 replies
  • 6 likes

Voice recognition not working on Androidauto

When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play if I manually play them. Any fixes?

Newbie

When I first received my car I could use the voice recognition to play a song, however, currently if I tried to it comes back with "Spotify doesn't seem to be working at the moment". Songs will play ...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

premium

I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone

Newbie

I paid for my renewal and spotify took the money off my account but its still saying i dont have premium i already tried restarting my phone

JackHay

Music Fan

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Cancelar mi suscripcion

Como cancelo mi suscripcion

Casual Listener

Como cancelo mi suscripcion

user-removed

Not applicable

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
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Making Albums offline

Quick question. When you make an album offline (or 'download' it for offline use), how much mobile data does this use?

Regular

Quick question.  When you make an album offline (or 'download' it for offline use), how much mobile data does this use?

221 Views

0 replies

0 likes

  • 221 Views
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Solved!! Payment.

I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my money back and B. How to get premium.Thank you

Newbie

I have troed to get premium twice but i couldnt because i ised my card on my friends account, and it still charges me every time i enter my card information. I would like to know how to A. Get my mon...

Yolondaburt1

Newbie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes