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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387680 Views

545 replies

34 likes

Account
Free
  • 387680 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Samsung Galaxy S6 / Bluetooth / AVRCP & Metadata

Hi all, Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs with that. Since I got the S6 months ago, I have yet to see it...

Music Fan

Hi all,   Does ANYONE have an S6 (or any other similar device) with Bluetooth Metadata and AVRCP working with Spotify? It used to work just fine with my Galaxy S4, but I was using AOSP ROMs wi...

Seanfrisbey

Music Fan

6083 Views

22 replies

0 likes

  • 6083 Views
  • 22 replies
  • 0 likes

Synching local files to Android

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs wont download. They just show as unavailable and graye...

Casual Listener

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs won...

Daniel

Community Legend

831 Views

3 replies

0 likes

Android local synch problem
  • 831 Views
  • 3 replies
  • 0 likes

Menu button next to track should not start playing it

Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES NOT MEAN PLAY. It is for a popup menu only, e.g. I want to remove the...

Roadie

Next to the track there is a little menu button with 3 vertical dots.   There are times I click very carefully on this but it still moves to start playing the track.   That button DOES ...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Spotify and google now

Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!

Newbie

Does google now shows spotify's cards? My moto g 2 don't have spotify's push notifications. I just got emails from it. Help?!

Samuel7

Roadie

809 Views

1 replies

2 likes

  • 809 Views
  • 1 replies
  • 2 likes

Google Play store copyright issues

I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your bright green 'log in with Spotify' button. I have a very obvious ...

Casual Listener

I don't know where else to post about this. There is no contact information for developers?   I've spent the last month, full-time, building a playlist builder for Android...  I have your...

Samuel7

Roadie

1043 Views

5 replies

0 likes

  • 1043 Views
  • 5 replies
  • 0 likes

My Spotify keeps wiping its offline music.

Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is there any way to resolve this issue? Without the offline feature, my ...

Casual Listener

Hello,   I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card.   Unfortunately, Spotify keeps deleting my offline collection of music. Is ...

Daniel

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Solved!! "Songs" list won't load on mobile after i downloaded the playlist.

Hi!I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song.It will not load at all on mobile(works fine on desktop) and i can't play music from it after i downloaded the playlist...

Casual Listener

Hi! I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song. It will not load at all on mobile(works fine on desktop) and i c...

PERSIO

Casual Listener

3170 Views

4 replies

0 likes

  • 3170 Views
  • 4 replies
  • 0 likes

Sony Xperia Save Spotify cache to SD card

Hi,I have recently purchased a Sony Xperia phone,But when i go to spotify storage settings and select save to SD card, it says "we couldn't move your data, there might be something wrong with your SD card, check permissions and try again". I have che...

Casual Listener

Hi, I have recently purchased a Sony Xperia phone, But when i go to spotify storage settings and select save to SD card,  it says "we couldn't move your data, there might be something wrong wi...

navaira

Roadie

1924 Views

4 replies

0 likes

  • 1924 Views
  • 4 replies
  • 0 likes

Almacenamiento externo

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme?Gracias!

Newbie

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme? ...

Daniel

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Playlists

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the albums department. Tried that again but to no avail....

Newbie

I have a 4G Android. My playlists, when in shuffle mode, won't play more than three songs in a row without stopping. I've logged out of Spotify and relogged in which cleared the same problem in the a...

Daniel

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Playback device automatically switched from Echo to Bluetooth when skipping track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

Casual Listener

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...

468 Views

0 replies

0 likes

Amazon Echo
Android 5.1.1
android wear
Bluetooth problems
  • 468 Views
  • 0 replies
  • 0 likes

Playback device switches automatically from Echo to Bluetooth when changing track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

Casual Listener

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Music mutes when switching song with black screen.

Hello, I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the screen back on, pause the song, then hit play starting the s...

Newbie

Hello,   I have been having trouble with my phone. When the screen is off the song will finish, then when switching to the next song the volume will be completely off. I will have to turn the ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Can't Play Downloaded Music

I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. To confirm, I've downloaded a playlist, then turned of...

Casual Listener

I've been having issues playing downloaded items. Even though a playlist is marked as downloaded, and the tracks show that they are on the device, they will only play when connected to a network. &n...

BitwiseOperator

Casual Listener

1120 Views

6 replies

0 likes

  • 1120 Views
  • 6 replies
  • 0 likes

static

Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headphones because ive tried listening to something el se ...

Newbie

Hi, im getting really loud static con top of the song. Im using it con android, and it has alzó happened with another android phone before. Its so loud i can barely hear the song. Its not the headpho...

Daniel

Community Legend

612 Views

1 replies

0 likes

distortion
static
  • 612 Views
  • 1 replies
  • 0 likes

Solved!! [SOLVED] Spotify Connect - connection fail since last update

Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and just stop trying to connect. I've try those process :* Delete spotify a...

Music Fan

Dear community,   Since my last update o my android App Spotify, it's impossible to use Connect anymore.   My devices are seen but when I initiate the connection, it says nothing and ju...

theburn

Music Fan

22579 Views

3 replies

2 likes

  • 22579 Views
  • 3 replies
  • 2 likes

Spotify tries to stream songs in offline mode

Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have not been downloaded to the device. They obviously don...

Visitor

Quite often when I am using Spotify on my Samsung Galaxy S4, I will set the app to offline mode because I'll be away from an internet source, but the app will queue and try to play songs that have no...

marccharby

Regular

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Solved!! Offline problem - Android 6.0 - Beta 5.0.0.954

-LG G4-32gb int. storage-32gb ext. storage-Android 6.0-Spotify beta 5.0.0.954 Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu.When I was listening to something,even if was in shuffle or not and on offli...

Regular

-LG G4 -32gb int. storage -32gb ext. storage -Android 6.0 -Spotify beta 5.0.0.954   Since the first time i used spotify, i was always playing my music from the '' Song '' sub-menu. When I...

marccharby

Regular

3217 Views

10 replies

0 likes

Android
Android 6.0
  • 3217 Views
  • 10 replies
  • 0 likes

Fast Scrolling on Samsung S6 Edge

Hi, I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store. I like to listen a rather large playlist, where back in a previous version, if I held the right hand side and slid m...

Casual Listener

Hi,   I have updated my Samsung S6 Edge to the latest Android (6.01) and the latest Spotify version available on the Google play store.   I like to listen a rather large playlist, where...

renegade142

Casual Listener

1116 Views

2 replies

0 likes

Android
Fast Scroll
S6 Edge
Samsung
Scrolling
  • 1116 Views
  • 2 replies
  • 0 likes

Radio station error

I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try later." This is on my Android. On desktop I also can'...

Music Fan

I added 8 songs from discover weekly that I liked into a playlist and attempted to start playlist radio. What I got was "Radio station error. We can't load this radio station right now. Please try la...

Daniel

Community Legend

1611 Views

2 replies

0 likes

  • 1611 Views
  • 2 replies
  • 0 likes