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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110358 Views

26 replies

3 likes

  • 110358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222270 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222270 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578915 Views

79 replies

3 likes

  • 578915 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476899 Views

577 replies

40 likes

Account
Free
  • 476899 Views
  • 577 replies
  • 40 likes

Cancellation

I want to cancel my subscription

Visitor

I want to cancel my subscription

osornios

Spotify Star

931 Views

4 replies

0 likes

  • 931 Views
  • 4 replies
  • 0 likes

Solved!! Music not saving to SD Card (Galaxy S5, latest version of Spotify)

Under App Info, Spotify says that it is storing downloaded songs on the SD card. Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify is actually downloading songs into the internal hard drive. I'...

Casual Listener

Under App Info, Spotify says that it is storing downloaded songs on the SD card.   Under "Storage", it tells me that my new SD card is still empty Also under storage, I can see that Spotify ...

dbr215

Newbie

26397 Views

16 replies

1 likes

  • 26397 Views
  • 16 replies
  • 1 likes

Galaxy S7 edge storage issues

Hello,I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card.However, all the data still shows up on phone storage instead of sd card storage.See screenshot...

Regular

Hello, I received my new phone yesterday, one of the first things I did was install spotify. I have a sd card inserted and spotify also recognises the card. However, all the data still shows up...

Daniel

Community Legend

2793 Views

3 replies

0 likes

6.0.1. Samsung S7
  • 2793 Views
  • 3 replies
  • 0 likes

Bluetooth Headset Kinivo BTH240 can't skip/play/pause tracks on Android

Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellphone is a Huawey Y550, if anyone has any idea i wou...

Regular

Hi everyone I'm trying to use fully functional my bluetooth headset Kinivo BTH240. Volume responds, but i can't pause/play either skip tracks. I'm running version 5.1.0.849 on Android 4.4.4, my cellp...

secretsuniverse

Regular

1150 Views

4 replies

0 likes

  • 1150 Views
  • 4 replies
  • 0 likes

I pay for premium but my Spotify will only play on shuffle.

I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to get help amd i pay $9.99 a month for what? For strai...

Newbie

I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to g...

Daniel

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Reset to default settings...

Hi there! Is it possible tor reset the Android APP to its default settings?? []sRoger

Music Fan

  Hi there!   Is it possible tor reset the Android APP to its default settings??   []s Roger

Daniel

Community Legend

47857 Views

1 replies

2 likes

  • 47857 Views
  • 1 replies
  • 2 likes

Waiting to download

I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offline to online sometimes it will download one track ...

Casual Listener

I haven't been able to download anything to be available offline in a few weeks. Deleted cache uninstalled and reinstalled several times have 10gig free space HTC m9 up to date. If I switch from offl...

quazu

Casual Listener

1153 Views

6 replies

0 likes

  • 1153 Views
  • 6 replies
  • 0 likes

Solved!! Can't play music

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. What should I do?

Casual Listener

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. ...

luisskitter

Casual Listener

966 Views

2 replies

0 likes

bug report
can't play
Music
  • 966 Views
  • 2 replies
  • 0 likes

Control volume over Connect with Android Wear

Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on phone.. but when playing over Spotify Connect (Marantz receiver) im u...

Regular

Hey,   Dont know if this should work or not, but its not..   Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on ...

cyrre

Regular

1244 Views

2 replies

0 likes

android wear
Connect
volume
wear
  • 1244 Views
  • 2 replies
  • 0 likes

Unbalanced sound

When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?

Casual Listener

When i listening (online or offline) sound level is changing by itself. I changed quality options to high quality. But its still continue. What can i do?

Daniel

Community Legend

1419 Views

3 replies

0 likes

  • 1419 Views
  • 3 replies
  • 0 likes

Can't play playlist or even get into it

Won't play says im running out of space

Newbie

Won't play says im running out of space

Daniel

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Can someone help please

Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.

Casual Listener

Is there a way when i use spotify to atream music can i have it auromaticky share what i play to facebook or so i have to do that manually for every song.

Daniel

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines.Thank you

Casual Listener

Hi, I had spotify premium before but has expired. Im planning to renew it again but I'll be going to the UK soon. Will my premium still be working ? Im from the Philippines. Thank you 🙂

Daniel

Community Legend

1035 Views

5 replies

0 likes

  • 1035 Views
  • 5 replies
  • 0 likes

Crackling/static noice when in portrait mode on Nexus 9 tablet (possible bug)

Hi, Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist all songs have a static / crackling sound every few seconds. T...

Newbie

Hi,   Been using spotify on my android phone for years with no problem. Installed it on my nexus 9 (android 6.0.1) and got a really wierd bug. When im in portrait mode looking at a playlist al...

etherist

Casual Listener

865 Views

2 replies

2 likes

  • 865 Views
  • 2 replies
  • 2 likes

Impossible to use car controls with spotify when using bluetooth

Hi! First things first:My car: Lexus CT200hMy phone: Huawei Honor 3C with Android 4.4.2 (latest version possible) My problem:So my phone is paired with my car with bluetooth. I use it as a music player. When I use spotify, the sound works just fine b...

Casual Listener

Hi!   First things first: My car: Lexus CT200h My phone: Huawei Honor 3C with Android 4.4.2 (latest version possible)   My problem: So my phone is paired with my car with bluetooth. ...

cryptoz

Newbie

2354 Views

5 replies

0 likes

  • 2354 Views
  • 5 replies
  • 0 likes

Solved!! How to change tracks safely in car

Hello, (been looking on here for 30 minutes but have not found a solution) i have a long drive to work on the highway and want a safe way to switch tracks. I would just open my phone type in my pin code click next track but thats too dangerous. I don...

Regular

Hello,   (been looking on here for 30 minutes but have not found a solution)   i have a long drive to work on the highway and want a safe way to switch tracks. I would just open my phon...

Codyg555

Regular

24582 Views

5 replies

0 likes

  • 24582 Views
  • 5 replies
  • 0 likes

Problem with other apps that temporarily mute Spotify?

Hi, when driving in my car, i have my HTC One M8 connected to my Car Audio via Bluetooth. I listen to spotify and also have a radar warner app running. This radar warning app mutes (or decreases) the sound of other apps for a short time to announce r...

Regular

Hi,    when driving in my car, i have my HTC One M8 connected to my Car Audio via Bluetooth.    I listen to spotify and also have a radar warner app running.    Th...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Solved!! not available song

Why the song "Believe", of Civil Twilight in not available?

Casual Listener

Why the song "Believe", of Civil Twilight in not available?

Jordi

Community Legend

1013 Views

3 replies

0 likes

  • 1013 Views
  • 3 replies
  • 0 likes

How to get user's user ID using Android Spotify SDK web api wrappers?

I tried to display user's information, and by using Android Spotify SDK's web API wrapper, the method I can call is:void getMe(Callback callback); and the UserPrivate does not contains the user id, even the email field is empty. Is there any other wa...

Casual Listener

I tried to display user's information, and by using Android Spotify SDK's web API wrapper, the method I can call is: void getMe(Callback<UserPrivate> callback);   and the UserPrivate do...

vbigyi

Casual Listener

2500 Views

2 replies

0 likes

  • 2500 Views
  • 2 replies
  • 0 likes

Unable to log in. Stuck in loop due to Playstation Music.

In a stunning display of coding brilliance it seems the great minds at Spotify has made it impossible for me to use their Android app. They seem to have accomplished this by throwing an account link question in my face directly after logging in. I in...

Regular

In a stunning display of coding brilliance it seems the great minds at Spotify has made it impossible for me to use their Android app. They seem to have accomplished this by throwing an account link ...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes