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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6987 Views

0 replies

7 likes

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  • 7 likes

Musica playback

I can not play the music ... both offline and online, and I have a premium account.

Visitor

I can not play the music ... both offline and online, and I have a premium account.

user-removed

Not applicable

337 Views

1 replies

0 likes

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  • 1 replies
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Spotify is only messing around.

I'm not going to tell you guys my device model, because Spotify just should work on every phone, since it's 10 bucks a month. At least at my high-end android. It's a shame that Spotify is ignoring all the users complaining about a lagging Android app...

Visitor

I'm not going to tell you guys my device model, because Spotify just should work on every phone, since it's 10 bucks a month. At least at my high-end android.   It's a shame that Spotify is ig...

woodandrew90

Roadie

571 Views

1 replies

0 likes

laggy
Subscription
  • 571 Views
  • 1 replies
  • 0 likes

Random pauses during playback despite reinstalling

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app and click play, and the track will restart from the b...

Newbie

Hi, I've had the same problem for the past few months. Playback on my phone will stop in the middle of the track for no apparent reason. This happens every two songs or so. I have to enter the app an...

407 Views

0 replies

0 likes

random stop
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Spotify Android syncing between two phones

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spotify music. Recently, an update came out for the Ub...

Newbie

So, I turned my dad onto Spotify about a year ago, and he's been loving using it while he Uber drives. He uses two phones while he drives, one for the Uber app, and a disconnected one for offline Spo...

250 Views

0 replies

0 likes

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Changing the order in which the songs are listed resets there offline availability...

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped from my device... Oh but my memory is all atill bei...

Newbie

Changing the order in which the songs are listed resets there offline availability... which really sucks because i spent all day and night letting my songs download just to have them instantly wiped ...

168 Views

0 replies

0 likes

  • 168 Views
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  • 0 likes

None of the songs will play

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

Newbie

All of the songs are grayed out and won't play unless I play the radio or shuffle play but I can't pick any of the songs.Please help!!!!

210 Views

0 replies

0 likes

  • 210 Views
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No Album Art Whatsoever

This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all together, clearing the cache/data for the app, as well ...

Music Fan

This happens quite often, all of sudden I get no album art on any of my songs. Whether they be locally stored, saved for offline, or just regular listneing. I have tried reinstalling the app all toge...

chicknahaf

Casual Listener

754 Views

1 replies

1 likes

  • 754 Views
  • 1 replies
  • 1 likes

Problema spotify family

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

Newbie

Hello there! spotify have a family account. In the main account everything works well but in secondary music is bound to be random. As I can fixthis and put it Watch only song I want?

255 Views

0 replies

0 likes

  • 255 Views
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Solved!! No volume

Hi there,I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to connect headphones and it doesn't work. I tried music ...

Casual Listener

Hi there, I would like to ask you for help. Since today my spotify doesn't work ... Actually app is OK i can play songs and app shows how time of songbia running but there is any music. I tried to c...

Saintnick

Regular

612 Views

3 replies

0 likes

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  • 3 replies
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Currently travelling, Spotify deleted all offline tracks

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to connect to the internet to login and then began re-...

Newbie

I have about 1200 offline songs that were deleted today. I've been travelling for 2 weeks in South Africa from Canada and have been using spotfiy daily. Today when I opened the app it required me to ...

woodandrew90

Roadie

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

facebook disconnect

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

Visitor

I want to disconnect my facebook from spotify from my android phone i have no access to any pc...

kbrooksc

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
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Localized contents making Spotify premium unusable

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region because I'm using a Hong Kong credit card. The user ...

Casual Listener

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region b...

hola_soy_ernie

Newbie

1497 Views

4 replies

15 likes

  • 1497 Views
  • 4 replies
  • 15 likes

Syncing offline music to external SD Card

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

Visitor

I am using Samsung GT-S7580 powered by Android Jellybean. Since my internal phone storage is limited, I would like to save my offline music to external SD card storage. Is it possible to do that?

woodandrew90

Roadie

616 Views

4 replies

0 likes

  • 616 Views
  • 4 replies
  • 0 likes

help

Can't use my premium

Casual Listener

Can't use my premium

kbrooksc

Community Legend

376 Views

3 replies

0 likes

  • 376 Views
  • 3 replies
  • 0 likes

Error message when i trying to log

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my facebook account . This is the second times that's...

Newbie

Hi, i'm a french user. Since the last week, i can't log into spotify with any device. I've an error message like "you try to log in another country" but i never left my country. I usually log with my...

286 Views

0 replies

0 likes

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Fleur East album broken

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKcOnly plays through the left speaker. How do I get Spotify to fix the album?

Casual Listener

The Fleur East album https://open.spotify.com/album/07dWJeuKJEHbVrAwTGqnKc Only plays through the left speaker. How do I get Spotify to fix the album?

Ljbade

Casual Listener

445 Views

2 replies

0 likes

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  • 2 replies
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TR-kullanım verileri Mb veya Gb

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

Newbie

Mobilde kaç mb dinleme yaptığımı uygulamada öğrene bilirmiyim

381 Views

0 replies

0 likes

veri kota
  • 381 Views
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Solved!! Access Spotify Now/Podcasts on Android

I have Spotify premium and can't seem to access spotify now.

Regular

I have Spotify premium and can't seem to access spotify now.

kbrooksc

Community Legend

1556 Views

11 replies

0 likes

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  • 11 replies
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Free Premium Upgrade

HiI recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my facebook profile, it did not work.I have trying for a w...

Casual Listener

Hi I recently changed my phone and switched to FIDO where I'm supposed to get SPOTIFY premium for free for a year or so.However when I enjtered the code then proceeded to create my account via my fa...

ChelseaLorraine

Casual Listener

372 Views

2 replies

0 likes

  • 372 Views
  • 2 replies
  • 0 likes