Maximum volume too low

[Will1979]

Hi there, 

Could someone help me please? I started listening to Spotify this morning but the volume just went from loud to really low in the space of two seconds and I cannot work out why? 

I have checked volumes on my phone, on Spotify, uninstalled and re-installed again but still nothing.

This is really beginning to get me down as I am a premium customer, yet receiving a second rate service.

Could someone, either a genuinely nice person or someone who works for Spotify as I am ready to throw the towel in very soon.

Thank you

Will....  

[Daniel]

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@Wynandvdm79 wrote:
Just updated. Volume starts fine for a second then downgraded to a liw volume! Help. About to delete

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Try disabling any EQ you have on your device. This is normally the cause of this issue

[Wynandvdm79]

Thanks. This did fix it but im still not impressed.the i do like a bit of
eq control

[Daniel]

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@Wynandvdm79 wrote:
Thanks. This did fix it but im still not impressed.the i do like a bit of
eq control

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Me too, but now we know the root cause and it's not the Spotify app.

Are you using an EQ app from ther Play Store or the in-build Android one? It may be worth trying a different EQ form the Play Store to see if you get any better response from it

[altancakmaksoy]

I m experiencing the same problem with my iphone after 11.0.2 update. 

[Wynandvdm79]

I was advised by the techs to disable the equalizer and it came right.

[Baroninkjet]

Anyone know if 2.6.0.813  will work on latest Android on Pixel 2?

This stupid low gain with EQ thing is still here in 2018.