Music playing

Announcements

Community

- Log In

cancel

Turn on suggestions

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for

Search instead for

Did you mean:

cancel

Turn on suggestions

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for

Search instead for

Did you mean:

You are here

Home
Help
Android
Music playing

Main sections

- Ideas Home

Additional sections

Community Guidelines
Community Blog
FAQs
- Spotify Stars Home

.nav-section.yes-js {display:none !important;}

Community BlogFAQs

Ongoing Issues
Accounts
Subscriptions
Premium Family
Premium Student
Your Library
iOS (iPhone, iPad)
Android
Desktop (Windows)
Desktop (Mac)
Desktop (Linux)
Content Questions
Other (Podcasts, Partners, etc.)
Spotify for Developers

Music Exchange
Podcast Discussion
Music Discussion
Discovery & Promo
Social & Random

Implemented Ideas
Live Ideas
Closed Ideas

The Blog Vault
App & Features
Legacy Announcements
Car Thing

Help Wizard

Step 1

Type in your question below and we'll check to see what answers we can find...

Loading article...

Submitting...

If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.

Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.

Question: More detail: Category:

Just quickly...

Before we can post your question we need you to quickly make an account (or sign in if you already have one).

Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Help categories

Account & Payment

Accounts
Subscriptions
Premium Family
Premium Student

Using Spotify

Your Library
Content Questions
Spotify for Developers
FAQs
Other (Podcasts, Partners, etc.)

Listen Everywhere

iOS (iPhone, iPad)
Android
Desktop (Windows)
Desktop (Mac)
Desktop (Linux)

Ongoing Issues

Music playing

Morrdani

Newbie

2016-07-15 05:43 AM

Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report Inappropriate Content

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn my screen back on for the next song to play. I put a Playlist on aND clean my house. But I can't do that anymore. I need help other wise I'm getting rid of the whole thing. Thanks.

1 Like

All forum topics
Previous Topic
Next Topic

Topic Options

Subscribe to RSS Feed
Mark Topic as New
Mark Topic as Read
Float this Topic for Current User
Bookmark
Subscribe
Printer Friendly Page

All forum topics
Previous Topic
Next Topic

0 Replies

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options

Associated Products

You do not have permission to remove this product association.

Company

About
Jobs
For the Record

Communities

For Artists
Developers
Advertising
Investors
Vendors

Useful Links

Support
Web Player
Free Mobile App
Contact Spotify

Spotify Plans

Premium Individual
Premium Duo
Premium Family
Premium Student
Spotify Free

Legal Safety & Privacy Center Privacy Policy About Ads Accessibility Modern Slavery Act UK Tax Policy UK Gender Pay Report

Help Wizard

Step 1

Just quickly...

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Music playing

Music playing

Suggested posts