No connection on 4G/LTE but after restart i do

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No connection on 4G/LTE but after restart i do

Chuckie1992
Casual Listener

Plan

Premium

Country

The Netherlands

Device

Samsung Galaxy S9+

Operating System

Android 8.0.0

 

My Question or Issue

My issue is that for some reason after a period not using my Spotify app and then opening it, it will say i have no internet connection on my 4G+/LTE+ connection. When i force close the app and restart it most of the cases it does work again or if i turn my wifi for a split second on and off.

spotify no connection.jpg
spotify issue 2.jpg
2 Replies
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Re: No connection on 4G/LTE but after restart i do

Nico
Community Legend

Hey @Chuckie1992! Welcome to the Spotify Community. ^^

 

That's odd.

Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.

 

Let me know how it goes! ^^

Peace

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Re: No connection on 4G/LTE but after restart i do

Chuckie1992
Casual Listener

Yes i tried that already but without any luck, this issue started after recent android update of spotify.

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