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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203103 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203103 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548100 Views

78 replies

3 likes

  • 548100 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455799 Views

571 replies

38 likes

Account
Free
  • 455799 Views
  • 571 replies
  • 38 likes

Superuser Contribution Cannot Change Download Storage

PlanPremiumCountryCanadaDeviceGalaxy S10+Operating SystemAndroid Pie (9) My Question or IssueI recently tried to download songs onto my phone from the Spotify App and by default the songs are loaded into the SD card. I've tried changing the storage a...

Regular

  Plan Premium Country Canada Device Galaxy S10+ Operating System Android Pie (9)   My Question or Issue I recently tried to download songs onto my phone from the Spotify App and...

Katerina

Spotify Legend

1090 Views

3 replies

0 likes

  • 1090 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline mode does not work

PlanPremiumCountryCanadaDeviceLG Q6Operating SystemAndroid My Question or IssueEverytime I am in offline mode my artists aren't clickable but the albums are. Also, the app says I have 484 liked songs but when I download my liked songs for offline it ...

Newbie

Plan Premium Country Canada Device LG Q6 Operating System Android   My Question or Issue Everytime I am in offline mode my artists aren't clickable but the albums are. Also, the app sa...

Katerina

Spotify Legend

1551 Views

2 replies

1 likes

  • 1551 Views
  • 2 replies
  • 1 likes

[Ads] Every time launching app, full screen ad appears

PlanPremiumCountryPolandDeviceHuawei BLA-L29Operating System9.0 2019-02 security patch @ EMUI 9.0.0.206(C432E4R1P11) My Question or IssueEvery single time I launch the app there's a full screen ad of "Premium Duo" even though I already have premium b...

Casual Listener

Plan Premium Country Poland Device Huawei BLA-L29 Operating System 9.0 2019-02 security patch @ EMUI 9.0.0.206(C432E4R1P11)   My Question or Issue Every single time I launch the app th...

388 Views

0 replies

1 likes

  • 388 Views
  • 0 replies
  • 1 likes

When on pause, pressing "next song" starts play

Hi,Whenever I want to skip songs but not play them, each press on "next song" starts playing the next song, and I want it to stay paused. Is there any way to fix that? Thank you.

Regular

Hi, Whenever I want to skip songs but not play them, each press on "next song" starts playing the next song, and I want it to stay paused.   Is there any way to fix that?   Thank you.

leviE

Composer

1930 Views

2 replies

1 likes

Next Song
pause
skip
  • 1930 Views
  • 2 replies
  • 1 likes

Premium Features

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid Pie My Question or IssueI'm new to Spotify, just signed up from Google Play. When on desktop, I have access to a number of features in my library.....Playlists, Songs, Artists, Albums, Podc...

Regular

Plan Premium Country Canada Device Pixel 3 Operating System Android Pie   My Question or Issue I'm new to Spotify, just signed up from Google Play.  When on desktop, I have access...

Bittencourt

Spotify Star

693 Views

1 replies

0 likes

Premium
  • 693 Views
  • 1 replies
  • 0 likes

Solved!! How do I download a song

PlanFamily PremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroidMy Question or IssueHow do I download (make available offline) one song without having to download an entire playlist or album? And why isn't this an easy or intuitive thing to ...

Regular

Plan Family Premium Country UK Device Samsung Galaxy S8 Operating System Android My Question or Issue How do I download (make available offline) one song without having to download an entire...

Nico

Community Legend

2526 Views

1 replies

0 likes

Available offline button for individual songs
  • 2526 Views
  • 1 replies
  • 0 likes

[Android Q Beta] Bluetooth Playback Drops When Starting a Track

PlanPremium for FamilyCountryUnited StatesDeviceGoogle Pixel 2Operating SystemAndroid Q My Question or IssueThis post is in regards to a small bug I encountered while using Spotify with my Google Pixel 2 on the Android Q Beta. I've chosen to submit t...

Newbie

Plan Premium for Family Country United States Device Google Pixel 2 Operating System Android Q   My Question or Issue This post is in regards to a small bug I encountered while using S...

omarg247

Newbie

1033 Views

1 replies

1 likes

  • 1033 Views
  • 1 replies
  • 1 likes

Mobile app says i am following tons of people i do not follow

PlanFreeCountryUSA (florida)DeviceGalaxy S10Operating SystemAndroid My Question or Issuethe app on my galaxy says i am following close to a hundred people i am not, many i have never even listend to. does anybody know how to fix this?

Visitor

Plan Free Country USA (florida) Device Galaxy S10 Operating System Android   My Question or Issue the app on my galaxy says i am following close to a hundred people i am not, many i ha...

1831 Views

0 replies

0 likes

  • 1831 Views
  • 0 replies
  • 0 likes

Solved!! Almost every song unavailable

PlanPremiumCountryNetherlansDeviceSamsung s9+Operating SystemWindows 10 My Question or IssueAlmost every song is grayed out and unavailable. Same list on different account of friend works like a charm. Looks like its only not available on my account.

Casual Listener

Plan Premium Country Netherlans Device Samsung s9+ Operating System Windows 10   My Question or Issue Almost every song is grayed out and unavailable. Same list on different account of...

Nico

Community Legend

932 Views

3 replies

0 likes

  • 932 Views
  • 3 replies
  • 0 likes

Thumbs up / down

PlanPremiumCountryUKDeviceS10Operating SystemAndroid Hello, for a while now i have had issues with the discover weekly playlist. I listened to an album at one point by a scottish band and now half my discover weekly is filled with traditional Irish m...

Newbie

Plan Premium Country UK Device S10 Operating System Android         Hello, for a while now i have had issues with the discover weekly playlist. I listened to an album ...

356 Views

0 replies

1 likes

  • 356 Views
  • 0 replies
  • 1 likes

Superuser Contribution Controlling Spotify via Mac desktop while it is connected to my stereo through Android Mobile

I am hoping someone can help me out. When I first started using Spotify premium I was able use the controls (play/skip/pause/etc) on my mac desktop to to play music via my old Android phone (can't use my iphone because aux input is wrecked) connected...

Casual Listener

I am hoping someone can help me out.  When I first started using Spotify premium I was able use the controls (play/skip/pause/etc) on my mac desktop to to play music via my old Android phone (ca...

Nico

Community Legend

1830 Views

3 replies

0 likes

  • 1830 Views
  • 3 replies
  • 0 likes

Crown The Empire will not play.

None of the songs from Crown The Empire will play Spotify is up to date I uninstalled reinstalled cleared everything and still will not play will also not play on a web browser

Casual Listener

None of the songs from Crown The Empire will play Spotify is up to date I uninstalled reinstalled cleared everything and still will not play will also not play on a web browser

Nico

Community Legend

1009 Views

3 replies

0 likes

  • 1009 Views
  • 3 replies
  • 0 likes

I can't play any other song

PlanPremiumCountryPhilippinesDevice(Pixel 2 xl, iPad pro, lg TV)Operating System(iOS 10, Android Oreo) My Question or IssueMy Spotify cant play any other song but this random song called strange by dedmem. I've tried various devices, but after five s...

Newbie

Plan Premium Country Philippines Device (Pixel 2 xl, iPad pro, lg TV) Operating System (iOS 10, Android Oreo)   My Question or Issue My Spotify cant play any other song but this r...

makoman115

Newbie

603 Views

1 replies

1 likes

  • 603 Views
  • 1 replies
  • 1 likes

Spotify is restarting my poscast episodes

PlanPremium CountryBrazil DeviceMoto G5 Plus Operating SystemAndroid 8 My Question or IssueThe Spotify application is not returning my podcast episode on the point I stoped. It is returning from the beggining when I stop the episode for some time. Th...

Newbie

Plan Premium   Country Brazil   Device Moto G5 Plus   Operating System Android 8   My Question or Issue The Spotify application is not returning my podcast episode on...

user-removed

Not applicable

507 Views

1 replies

1 likes

  • 507 Views
  • 1 replies
  • 1 likes

Cannot pause play or switch music on lock screen S10e

I'm using an S10e phone and the spotify widget on my lock screen does not allow me to use the skip song or pause button. It makes the animation that I've pressed it but does not pause/skip the track.

Visitor

  I'm using an S10e phone and the spotify widget on my lock screen does not allow me to use the skip song or pause button. It makes the animation that I've pressed it but does not pause/skip th...

Nico

Community Legend

769 Views

1 replies

1 likes

  • 769 Views
  • 1 replies
  • 1 likes

Daily Mix is not loading new songs

PlanPremiumCountryBrasilDeviceMotorola G5SOperating SystemAndroid My Question or IssueMy Daily mix playlist are not loading new songs as I'm listening, when the last song end it start all over again. What to do?

Newbie

Plan Premium Country Brasil Device Motorola G5S Operating System Android   My Question or Issue My Daily mix playlist are not loading new songs as I'm listening, when the last song end...

sonoflife

Music Fan

610 Views

1 replies

2 likes

  • 610 Views
  • 1 replies
  • 2 likes

How to listen to an album (UNshuffled) on Android ?

Hello,I'm new to spotify, got a premium (family) account but I don't understand at all how this app works.When I select an album, the only choice I have is "shuffle play" (which I hate, never use and even find disrepectful towards artists). If I "div...

Newbie

Hello, I'm new to spotify, got a premium (family) account but I don't understand at all how this app works. When I select an album, the only choice I have is "shuffle play" (which I hate, never use...

829 Views

0 replies

0 likes

  • 829 Views
  • 0 replies
  • 0 likes

Spotify app is not on Galaxy Watch store...

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy 9, Gear S2)Operating System(Android Oreo) My Question or IssueThe Spotify App is not downloadable or even possible to be found via link. And do not link me to the supposedly fixed link BECAUSE IT I...

Newbie

Plan Premium Country United States Device (Samsung Galaxy 9, Gear S2) Operating System (Android Oreo)   My Question or Issue The Spotify App is not downloadable or even possible t...

808 Views

0 replies

4 likes

Galaxy Watch
Gear S2
  • 808 Views
  • 0 replies
  • 4 likes

Algorithm is useless. No variation.

PlanPremiumCountryswedenDeviceOneplus3tOperating Systemoxygen My Question or IssueI have problems with lack of variation. The same songs keep coming back over and over. This is true for the weekly discover-list as well as any playlist-radio. It keeps...

Newbie

Plan Premium Country sweden Device Oneplus3t Operating System oxygen   My Question or Issue I have problems with lack of variation. The same songs keep coming back over and over. This ...

701 Views

0 replies

8 likes

  • 701 Views
  • 0 replies
  • 8 likes

Cannot play local files on my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemWindows 10 My Question or IssueSo I can listen local files just fine on my PC, but my phone just will not under any circumstance play local file on my phone. I used to be able to do this no...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Windows 10   My Question or Issue So I can listen local files just fine on my PC, but my phone just will not under a...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes