Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115366 Views

27 replies

4 likes

  • 115366 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231867 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231867 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591508 Views

79 replies

3 likes

  • 591508 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485821 Views

580 replies

42 likes

Account
Free
  • 485821 Views
  • 580 replies
  • 42 likes

Online

PlanremiumCountryItalyDeviceHonor view 10 liteOperating SystemEmui 9 (android 9)My Question or IssueSometimes, when I can add a song into a playlist it tell me "go online to see the menu" But i'm online... I'm listening songs in streaming...

Casual Listener

Plan remium Country Italy Device Honor view 10 lite Operating System Emui 9 (android 9) My Question or Issue Sometimes, when I can add a song into a playlist it tell me "go online to see the...

Jᴀᴄᴋ

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Can't get to bottom of playlist

PlanFree/PremiumCountryAustraliaDeviceSamsung Galaxy 9Operating System My Question or IssueI recently had to send my phone for repairs and was using an old phone in the meantime. I was able to use Spotify without any issues before my phone was sent f...

Newbie

  Plan Free/Premium Country Australia Device Samsung Galaxy 9 Operating System   My Question or Issue I recently had to send my phone for repairs and was using an old phone in the...

nori998320

Regular

642 Views

1 replies

1 likes

  • 642 Views
  • 1 replies
  • 1 likes

"Tu librería" tiene una UI diferente

Que tal, soy parte de un plan familiar, actualmente uso un Sony Xperia XA2 Ultra con Android 9. Cuando recién comencé a usar Spotify (a inicios del año 2019), en mi librería tenía una UI donde podía reproducir todas las canciones que había descargado...

Newbie

Que tal, soy parte de un plan familiar, actualmente uso un Sony Xperia XA2 Ultra con Android 9.  Cuando recién comencé a usar Spotify (a inicios del año 2019), en mi librería tenía una UI donde...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Fiat 500 Android

PlanPremiumCountryUKDeviceSamsung S10EOperating SystemAndroid 9 My Question or IssueI'm trying to connect my Samsung phone to my Fiat 500. It can play from Play Music no problem, but it won't connect Spotify for some reason. Anyone know why?

Casual Listener

  Plan Premium Country UK Device Samsung S10E Operating System Android 9   My Question or Issue I'm trying to connect my Samsung phone to my Fiat 500. It can play from Play Music...

Bittencourt

Spotify Star

4277 Views

8 replies

0 likes

  • 4277 Views
  • 8 replies
  • 0 likes

Quot; in lyrics

Lyrics are showing "quot;" rather than double quotes. Messing with my karaoke skills Not a huge deal, but probably a pretty easy fix. Screenshot attached. Android 8.1 Galaxy Note 8

Regular

Lyrics are showing "quot;" rather than double quotes. Messing with my karaoke skills 😉 Not a huge deal, but probably a pretty easy fix. Screenshot attached.    Android 8.1 Galaxy Note 8

580 Views

0 replies

0 likes

lyrics
  • 580 Views
  • 0 replies
  • 0 likes

Playing a single track defaults to Repeat.

PlanPremiumCountryUKDeviceGalaxy S10+ Operating SystemAndriod P My Question or IssueWhen I choose a single track to play it defaults to repeat that single track. I've tried re installing. I've tried changing password. I've tried clearing the cache on...

Casual Listener

Plan Premium Country UK Device Galaxy S10+  Operating System Andriod P   My Question or Issue When I choose a single track to play it defaults to repeat that single track. &n...

837 Views

0 replies

4 likes

  • 837 Views
  • 0 replies
  • 4 likes

Spotify on Android Auto doesn't automatically select "This Phone" as the listening device

Plan: PremiumCountry: USADevice: Oneplust 6T, Android Pie Repro steps:Set up an internet connected bluetooth device at your home, like a receiverPlay music on that bluetooth deviceGo to your car that has a bluetooth receiver that Android paired with ...

Newbie

Plan: Premium Country: USA Device: Oneplust 6T, Android Pie   Repro steps: Set up an internet connected bluetooth device at your home, like a receiver Play music on that bluetoo...

Appagiatora

Newbie

1343 Views

1 replies

3 likes

  • 1343 Views
  • 1 replies
  • 3 likes

Samsung Gear App and this website fail

https://www.twitlonger.com/show/n_1sqsbou My Question or Issue: read the link and see the attached pics

Newbie

https://www.twitlonger.com/show/n_1sqsbou   My Question or Issue: read the link and see the attached pics  

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Autoplay turning off

I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated to the latest version off the app, it went stay on...

Newbie

I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

App not available in my country but should be

My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit card in my Spotify account. I have Xiaomi Mi A2 Lite,...

Newbie

My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit ca...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Songs do not appear

PlanPremiumCountryBrazilDeviceMotorola G5Operating SystemAndroid 8.1.0 My Question or IssueSome artists I usually listen to have more than 100 songs saved in my account. When I open the page of saved songs (downloaded or not downloaded) of these arti...

Newbie

Plan Premium Country Brazil Device Motorola G5 Operating System Android 8.1.0   My Question or Issue Some artists I usually listen to have more than 100 songs saved in my account. When...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Can't rewind or fast-foward in Android app.

PlanFree/PremiumUnited States DeviceSamsung Galaxy s10eOperating SystemAndroid 9 I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewind and fast-foward a track in the Android Spotify app. On the iPhone I just had t...

Newbie

Plan Free/Premium United States   Device Samsung Galaxy s10e Operating System Android 9   I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewi...

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

Can Not Play Selected Song, Only Shuffle But In Google Pixel Can Selected

PlanFreeCountryIndonesia DeviceGoogle Pixel 3 and SamsungGalaxy 9Operating SystemAndroid My Question or IssueI have 2 device different that is Google Pixel 3 and Samsung S9, but when i play spotify on Google Pixel 3, i can select any song without shu...

Newbie

Plan Free Country Indonesia   Device Google Pixel 3 and SamsungGalaxy 9 Operating System Android   My Question or Issue I have 2 device different that is Google Pixel 3 and Samsu...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Podcast list is broken

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid P My Question or IssueSince the latest update, the podcast list is broken. It used to be very smart and show me exactly where I was. Now I only have the option to sort by unplayed or the ot...

Regular

  Plan Premium Country Canada Device Pixel 2 Operating System Android P   My Question or Issue Since the latest update, the podcast list is broken. It used to be very smart and s...

bbbbarryc

Regular

2399 Views

3 replies

2 likes

  • 2399 Views
  • 3 replies
  • 2 likes

Hide artist option missing in premium account

PlanPremiumCountryAustraliaDeviceOppo IssueI've recently upgraded to premium and have noticed that my ability to hide an artist has disappeared. I currently have the latest update. I've uninstall and reinstalled the app. I've checked on my friend's p...

Newbie

Plan Premium Country Australia Device Oppo   Issue I've recently upgraded to premium and have noticed that my ability to hide an artist has disappeared. I currently have the latest upd...

658 Views

0 replies

0 likes

hide artist
  • 658 Views
  • 0 replies
  • 0 likes

Spotify not loading music using cellular option

PlanPremium on Galaxy Watch My Question or IssueIm trying to play music on my galaxy watch using the cellular data but the playlist ar not loading up even tho I have a signal

Newbie

Plan Premium on Galaxy Watch   My Question or Issue Im trying to play music on my galaxy watch using the cellular data but the playlist ar not loading up even tho I have a signal

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Superuser Contribution Daily Mixes disappeared

Plan: PremiumCountry: India Device: OnePlus 5Operating System: Android 9 My Question or Issue: Hi, I downloaded Spotify after the launch in India. Daily Mixes was something I really really liked and got a premium subscription soon after. As soon as I...

Casual Listener

Plan: Premium Country: India   Device: OnePlus 5 Operating System: Android 9   My Question or Issue: Hi, I downloaded Spotify after the launch in India. Daily Mixes was something...

kennyboy6

Casual Listener

1497 Views

3 replies

0 likes

  • 1497 Views
  • 3 replies
  • 0 likes

I can't see Spotify in my lock screen

In my Huawei GR5 I can't see the Spotify widget in my lock screen so I have to unlock my cellphone to change the song.What should I do?

Newbie

In my Huawei GR5 I can't see the Spotify widget in my lock screen so I have to unlock my cellphone to change the song. What should I do?  

510 Views

0 replies

1 likes

  • 510 Views
  • 0 replies
  • 1 likes

Spotify loses downloads

PlanPremiumDeviceSamsung Galaxy A8Operating SystemAndroid 8 My Question or IssueI lost all my gigabytes of high-quality downloaded music while travelling for 2 weeks. The music was stored on an SD-card. What happened was that the SD-card was not reco...

Casual Listener

Plan Premium Device Samsung Galaxy A8 Operating System Android 8   My Question or Issue I lost all my gigabytes of high-quality downloaded music while travelling for 2 weeks. The music w...

799 Views

0 replies

0 likes

Android 8
Anti-piracy
lost downloads
Lost Offline Songs
sd card
  • 799 Views
  • 0 replies
  • 0 likes

Downloaded songs won't load in the app but they're in the phone

PlanPremiumCountryPortugalMy Question or IssueMy downloaded songs stopped working even though there was a "downloaded" icon under the playlist name. I haven't been on the internet all day and still said that I had to download the songs by going onlin...

Newbie

Plan Premium Country Portugal My Question or Issue My downloaded songs stopped working even though there was a "downloaded" icon under the playlist name. I haven't been on the internet all day a...

627 Views

0 replies

0 likes

  • 627 Views
  • 0 replies
  • 0 likes