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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211068 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211068 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561592 Views

78 replies

3 likes

  • 561592 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463361 Views

575 replies

39 likes

Account
Free
  • 463361 Views
  • 575 replies
  • 39 likes

Media Controls Not working On Lock Screen

PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemAndroid 9 My Question or IssueThe Media Controls displayed on my phones lock screen do not work at all. Once I unlock my phone, I am able to change the songs just fine in both the Spotify ap...

Newbie

Plan Premium Country US Device Samsung Galaxy 10+ Operating System Android 9    My Question or Issue The Media Controls displayed on my phones lock screen do not work at all. Once...

Nico

Community Legend

1450 Views

1 replies

0 likes

  • 1450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify spinnt

Guten Morgen, ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z.B S7 geht es). Ich wollte jetzt mein Handy an mein Laptop pe...

Visitor

Guten Morgen,   ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z....

Guido

Spotify Legend

1838 Views

3 replies

0 likes

  • 1838 Views
  • 3 replies
  • 0 likes

Android data usage

Issues resolved by chatting to support. Thanks 

Newbie

Issues resolved by chatting to support. Thanks  

833 Views

0 replies

0 likes

  • 833 Views
  • 0 replies
  • 0 likes

Behind the Lyrics & BT Problem

Hello, I've had issues with my Spotify since the last app update.1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or normal?2. Since the last update, the app does not automatically open and...

Newbie

Hello,   I've had issues with my Spotify since the last app update. 1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or norma...

372 Views

0 replies

1 likes

  • 372 Views
  • 0 replies
  • 1 likes

Spotify works badly in 4g

PlanPremium for familyCountry ItalyOperating System(Android Pie) My Question or IssueIt's been a long time since I have this problem on any android device I use. When I use wifi connection spotify works fine but, when the wifi is disable and I use th...

Casual Listener

Plan Premium for family Country  Italy Operating System (Android Pie)   My Question or Issue It's been a long time since I have this problem on any android device I use. When I use ...

lordthefrank-it

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

How can i see ALL Playlists in Windows App like in iphone or Andoid app?

How can i see ALL Playlists in Windowes App like in iphone or Andoid app? In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe weird damned Windows App i couldnt see all Playlists together and i don...

Casual Listener

  How can i see ALL Playlists in Windowes App like in iphone or Andoid app?   In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe wei...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle & repeat turn on with every app restart

PlanFamily PremiumCountryUSADeviceGoogle Pixel 2 Operating SystemAndroid 9 My Question or IssueShuffle & repeat turn everytime I restart my phoneTHIS IS DRIVING ME INSANE I HAVE TRIED ALL SOLUTIONS POSTED ONLINESTOP IT OR I WILL STOP PAYING FOR SPOT

Regular

Plan Family Premium Country USA Device Google Pixel 2  Operating System Android 9   My Question or Issue Shuffle & repeat turn everytime I restart my phone THIS IS DRIVING ME...

Guido

Spotify Legend

663 Views

3 replies

0 likes

  • 663 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect shows active listening on devices on different networks

PlanPremiumCountryCanadaDevicePixel 3LG G4Razer phoneWindows desktopsOperating SystemAndroid 8.1.0 (Oreo) - RazerAndroid 9 (Pie) - Pixel 3Windows 7Windows 10 My Question or IssueDuring the weekdays while my partner is using his phone (Razer) he will ...

Casual Listener

Plan Premium Country Canada Device Pixel 3 LG G4 Razer phone Windows desktops Operating System Android 8.1.0 (Oreo) - Razer Android 9 (Pie) - Pixel 3 Windows 7 Windows 10   My Que...

Guido

Spotify Legend

2314 Views

4 replies

0 likes

Spotify Connect Desktop
  • 2314 Views
  • 4 replies
  • 0 likes

Superuser Contribution Your recommendation are really, really, really bad..

PlanPremiumCountryFranceDevice Samsung s8Operating SystemAndroid 9.0 My Question or Issue Hi spotify, since the last update, I can't get any more the "playlist recently listened" suggestion in my home screen, I have 20 suggestions, and each suggestio...

Newbie

Plan Premium Country France Device  Samsung s8 Operating System Android 9.0   My Question or Issue   Hi spotify, since the last update, I can't get any more the "playlist re...

Guido

Spotify Legend

1136 Views

3 replies

0 likes

  • 1136 Views
  • 3 replies
  • 0 likes

Just Got a Google Home and...

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to listen on each of our device, yeah? AFAIK, I've only...

Newbie

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to l...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

All songs option not available

PlanPremiumCountryIndiaDeviceNokia 7 plusOperating SystemAndroid Pie My Question or IssueI don't see all songs option on my android device anymore .The same is available on my iPad and my PC. I wonder if this is recent UI change that hasn't rolled on...

Visitor

  Plan Premium Country India Device Nokia 7 plus Operating System Android Pie   My Question or Issue I don't see all songs option on my android device anymore .The same is availa...

620 Views

0 replies

1 likes

All songs not available
missing features
  • 620 Views
  • 0 replies
  • 1 likes

Why are my Editor's Picks playlists in the home screen different in my android app and windows app?

PlanPremiumCountryIndiaDevicePoco F1Operating SystemAndroid 9 Pie My Question or Issue Why are my Editor's Picks playlists different in my android app and windows app?The windows playlists are more relevant to me than the android ones.

Newbie

Plan Premium Country India Device Poco F1 Operating System Android 9 Pie   My Question or Issue  Why are my Editor's Picks playlists different in my android app and windows app? ...

vivek2151995

Newbie

1453 Views

3 replies

0 likes

  • 1453 Views
  • 3 replies
  • 0 likes

Media buttons

How to fix media buttons not working on gs9 ??? 

Newbie

How to fix media buttons not working on gs9 ???  

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution No metadata on the cars display when connected via bluetooth

PlanPremiumCountryGermany DeviceOneplus 6TOperating SystemAndroid 9 My Question or Issue:There is no metadata on the cars display when connected via bluetooth. I have searched the previous posts and tried reinstalling, relogging, repairing and so on....

Casual Listener

  Plan Premium Country Germany   Device Oneplus 6T Operating System Android 9   My Question or Issue: There is no metadata on the cars display when connected via bluetooth....

0jpey_fe3-qfh

Newbie

1429 Views

3 replies

1 likes

  • 1429 Views
  • 3 replies
  • 1 likes

Android smartwatch app automatically saving songs without me saying to

PlanPremiumCountryUSADeviceSamsung Gear Active Smartwatch My Question or IssueI'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option in my library turned off. Yet, every time I listen to a song and pull up ...

Newbie

Plan Premium Country USA Device Samsung Gear Active Smartwatch   My Question or Issue I'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option i...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

I lost my charged music on my phone (but not on my pc) when I left premium to free version

PlanFree after PremiumCountryBelgiumDeviceHuaweiOperating SystemAndroid My Question or IssueI lost my charged music on my phone (but not on my pc) when I left premium to free version. I can read my charged music on the pc (full tracks without any adv...

Casual Listener

Plan Free after Premium Country Belgium Device Huawei Operating System Android   My Question or Issue I lost my charged music on my phone (but not on my pc) when I left premium to free...

Bittencourt

Spotify Star

723 Views

3 replies

0 likes

user
  • 723 Views
  • 3 replies
  • 0 likes

Spotify bluetooth streaming problems

PlanPremiumCountryUkDeviceSamsung Galaxy S8Operating systemAndroid Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on track lapse time then go back to where it left off and continue. It does i...

Regular

Plan Premium Country Uk Device Samsung Galaxy S8 Operating system Android   Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on ...

1210 Views

0 replies

4 likes

Bluetooth streaming
  • 1210 Views
  • 0 replies
  • 4 likes

My "artists" disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroidMy Question or IssueToday I started Spotify and apparently I go...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Huawei P10 lite Operating System An...

david_verschoor

Newbie

1024 Views

2 replies

4 likes

  • 1024 Views
  • 2 replies
  • 4 likes

Return report.

PlanFree/PremiumCountry Device(Huawei Honor)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAccidentally pressed "Report Explicit Content". Can I cancel it?

Newbie

Plan Free/Premium Country   Device (Huawei Honor) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Accidentally pressed "Report Explicit Conten...

ElainaD

Composer

1677 Views

1 replies

0 likes

  • 1677 Views
  • 1 replies
  • 0 likes

Solved!! [Playlists] View all Playlist Followers

PlanPremiumCountry Singapore Device(Macbook Air 2015)Operating System(OSX Yosemite) My Question or Issue Dear Spotify, I have been experiencing my songs in a playlist skipping the first 5s and the last 5s whenever I press next or it automatically loo...

Casual Listener

Plan Premium Country Singapore   Device (Macbook Air 2015) Operating System (OSX Yosemite)   My Question or Issue     Dear Spotify,   I have been experiencing m...

Nico

Community Legend

1213 Views

5 replies

0 likes

  • 1213 Views
  • 5 replies
  • 0 likes