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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20522 Views
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  • 20522 Views
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Fail app

Plan/PremiumCountry ColombiaS8+Operating System, Android Oreo My Question or Issue Good morningMy application does not freeze, the logos of another list are kept in other sites of the application interface; I never stop listening to music, I can cont...

  • Newbie
  •       Plan /Premium Country  Colombia S8+ Operating System , Android Oreo   My Question or Issue   Good morning My application does not freeze, the lo...
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Solved!!Superuser Contribution Quitar el modo remix en playlists

Hola a todos.Tengo una consulta que el soporte tecnico de spotify no ha resuelto.Cuando escucho musica de algunas playlist ocurre que las canciones se van enganchando como si fuera un remix, por ejemplo: la cancion actual no termina y comienza a sona...

  • Newbie
  • Hola a todos. Tengo una consulta que el soporte tecnico de spotify no ha resuelto. Cuando escucho musica de algunas playlist ocurre que las canciones se van enganchando como si fuera un remix, por ...
  • Guido
  • Spotify Legend
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  • Playlist issues
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Superuser Contribution advertisments on a premium account

.PlanPremiumCountry swedenDeviceOneplus 3Operating SystemAndroid 8 My Question or Issue I keep getting adverts about albums on my premium account. The biggest problem is that they are completly irrelevant ads about music I have never in my life liste...

  • Roadie
  • . Plan Premium Country  sweden Device Oneplus 3 Operating System Android 8   My Question or Issue  I keep getting adverts about albums on my premium account. The biggest pro...
  • Guido
  • Spotify Legend
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  • 192 Views
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Superuser Contribution Multiple bugs

PlanPremium Country Uk DeviceSony Xperia XZ Premium Operating SystemAndroid 8.0.0 My Question or Issue Sometimes when I open the app and try and play a downloaded playlist it randomly starts, stops, skips tracks back and forward, turns the volume up ...

  • Newbie
  • Plan Premium  Country  Uk  Device Sony Xperia XZ Premium  Operating System Android 8.0.0   My Question or Issue  Sometimes when I open the app and try and play...
  • Guido
  • Spotify Legend
  • 319 Views
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  • Google Assistant Integration
    no audio
    random pausing
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I can't login anymore after the update on my phone

PlanPremiumCountry The NetherlandsDeviceHuawei P10Operating SystemAndroid My Question or Issue My phone updated the spotify app today. Since the update, I can't login anymore. When I fill in my password, the app signed in for 1 second and than log me...

  • Newbie
  •     Plan Premium Country  The Netherlands Device Huawei P10 Operating System Android   My Question or Issue  My phone updated the spotify app today. Since the upd...
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Solved!!Superuser Contribution Bass Buzzing

PlanPremiumCountry TurkeyDeviceXiomi Black SharkOperating SystemAndroid Oreo My Question or Issue My headphones are buzzing whenever i listen to high bass songs ive checked its not somthing with my headphones i didn't have any buzzing on google play ...

  • Newbie
  • Plan Premium Country  Turkey Device Xiomi Black Shark Operating System Android Oreo   My Question or Issue  My headphones are buzzing whenever i listen to high bass songs ive...
  • Guido
  • Spotify Legend
  • 372 Views
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Superuser Contribution Spotify Not filling 18:9 displays

PlanPremiumCountryU.S.DeviceMoto G6 (and any other device running stock android)My Problem-Hi,I am a spotify premium user and it is unbelivable how the dev team at spotify hasn't fixed this problem. On 18:9 displays (Moto g6) spotify leaves a black b...

  • Newbie
  • Plan Premium Country U.S. Device Moto G6 (and any other device running stock android) My Problem- Hi, I am a spotify premium user and it is unbelivable how the dev team at spotify hasn't fixe...
  • Katerina
  • Spotify Legend
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Solved!! Log in with Facebook on Android phone not working

PlanPremiumCountry LuxembourgDeviceSamsung SM-G900F Operating SystemAndroid My Question or Issue When trying to play music, the app told me that I am no connected to the internet. I have tried logging out and now I cannot log in again. Usually I log ...

  • Casual Listener
  • Plan Premium Country  Luxembourg Device Samsung SM-G900F  Operating System Android   My Question or Issue  When trying to play music, the app told me that I am no connec...
  • Robin251
  • Casual Listener
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Playlist

Plan PremiumCountry Mexico Device Huawei Operating System Android 7.0My Question or IssueWhenever I try to add a new song to my general Playlist or if you will, Downloads the checkmark turns green but when I check to look for the song, it's not there...

  • Newbie
  •   Plan          Premium Country           Mexico  Device            Huawei  Operating Syst...
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App won't "play from search" after update.

My spotify updated today and now will no longer play searched songs by search. As soon as you select a song out of whatever you searched for, it opens a playlist based on the song you chose, instead of playing the next song. What's the reasoning? It ...

  • Newbie
  • My spotify updated today and now will no longer play searched songs by search.    As soon as you select a song out of whatever you searched for,   it opens a playlist based on t...
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  • 219 Views
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Can't play podcasts

PlanPremiumCountry IsraelDevicexiaomi MI s5Operating SystemAndroidMy Question or Issue My spotefy stopped playing podcasts. The play option disappeared and there is an option to download but it never works and chapters aren't being downloaded.

  • Newbie
  • Plan Premium Country  Israel Device xiaomi MI s5 Operating System Android My Question or Issue  My spotefy stopped playing podcasts. The play option disappeared and there is an opt...
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  • Podcasts error
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Auto-Sync downloaded content with new phone

PlanPremiumCountryUSADevicePixel XL 3Operating SystemAndroid 9 My Question or IssueI have been using Spotify as my primary music app for a long time now. Over the years I have downloaded a bunch of playlists - half of which I dont even remember.I hav...

  • Newbie
  • Plan Premium Country USA Device Pixel XL 3 Operating System Android 9   My Question or Issue I have been using Spotify as my primary music app for a long time now. Over the years I hav...
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  • 167 Views
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Problem with stream and download quality

PlanremiumCountry DeviceXiaomi mi 6Operating SystemMiui 10 My Question or Issue Every few days I need to enter my settings and change my streaming and download quality to the highest ,for some reason it always changes to the default setting (stream:"...

  • Newbie
  •   Plan remium Country   Device Xiaomi mi 6 Operating System Miui 10   My Question or Issue  Every few days I need to enter my settings and change my streaming and downl...
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  • 127 Views
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Chromecast devices list ceases to update

PlanPremiumCountrySwedenDeviceSamsung S5 MiniOperating SystemAndroid 6.0.1 My Question or IssueWhen the Spotify app has been running for a couple of hours and I have had my phone on different networks and come home again, the list of Chromecast devic...

  • Regular
  • Plan Premium Country Sweden Device Samsung S5 Mini Operating System Android 6.0.1   My Question or Issue When the Spotify app has been running for a couple of hours and I have had my...
  • HowardMarks
  • Composer
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Taking up too much space on phone

PlanPremiumCountry united states of americaDevicesamsungOperating Systemandroid My Question or Issue The app is taking over 7.0 gb of space on my phone and I dont have anything downloaded to it. I deleted the cache , data and reinstalled the app but ...

  • Newbie
  • Plan Premium Country  united states of america Device samsung Operating System android     My Question or Issue  The app is taking over 7.0 gb of space on my phone and ...
  • HowardMarks
  • Composer
  • 260 Views
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  • phone space
    problem
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Wifes albums playing on my phone?

When I'm listening to my premium Spotify offline it still plays my wife's albums that I've not got downloaded on my phone, how do I stop this?

  • Casual Listener
  • When I'm listening to my premium Spotify offline it still plays my wife's albums that I've not got downloaded on my phone, how do I stop this?
  • Gazr
  • Casual Listener
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Android app keeping previous view on top of other view

PlanPremiumCountry UkDeviceSamsung s8 My Question or IssueOkay so this is going to be hard to explain but the screenshot shows it. So when I click on something or change screens sometimes the previous screen stays on top of the other screen. It's com...

  • Casual Listener
  •   Plan Premium Country  Uk Device Samsung s8   My Question or Issue Okay so this is going to be hard to explain but the screenshot shows it. So when I click on something or ch...
  • Puffacake
  • Casual Listener
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All my downloaded songs got deleted

PremiumCountry GermanyDeviceLG V20 (LG-H990)Operating SystemAndroid 7, Android Oreo My Question or Issue So i don't know why but this problem keeps reoccuring it already happend like five times and it pissses me off. I alreadys pay a service and sudd...

  • Newbie
  • Premium Country  Germany Device LG V20 (LG-H990) Operating System Android 7, Android Oreo   My Question or Issue  So i don't know why but this problem keeps reoccuring it...
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private session in android

PremiumCountry NorwayDeviceSamsung S8 Galaxy Operating SystemAndroid oreo My Question or IssueOne day I should set Spotidy to private session it wont work. I had to remove the app and reinsstall it. Then it works until next time I should do it. But n...

  • Newbie
  • Premium Country  Norway Device Samsung S8 Galaxy  Operating System Android oreo   My Question or Issue One day I should set Spotidy to private session it wont work. I had to r...
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How would I open the accessibility menu

Plan: premium Country: United Kingdom Device: honor 9 liteOperating System: Android Oreo I'm having problems with getting to the accessibility menu, and was wondering if any of you know where it would be on Spotify version 8

  • Newbie
  • Plan: premium  Country: United Kingdom  Device: honor 9 lite Operating System: Android Oreo   I'm having problems with getting to the accessibility menu, and was wondering if any ...
  • HowardMarks
  • Composer
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  • accessibility
    menu
    navigation
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