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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7111 Views

0 replies

7 likes

  • 7111 Views
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  • 7 likes

Spotify Crashes when trying to access Local File Playlists

PlanPremium DeviceSamsung Galaxy S8Operating System Android 8.0.0 My Question or IssuePreviously I had several playlists of only local file music that I made on desktop, and moving my music to my phone allowed the playlists to work, but I can't seem ...

Music Fan

Plan Premium  Device Samsung Galaxy S8 Operating System  Android 8.0.0   My Question or Issue Previously I had several playlists of only local file music that I made on desktop...

Das_Terminator

Music Fan

1206 Views

2 replies

0 likes

  • 1206 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Multiple artists with the same name

he None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry IsraelDeviceXiaomiOperating SystemAndroid My Question or Issue Hello friends, multiple artists with the same n...

Regular

he None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Israel Device Xiaomi Operating System Andr...

beano12

Regular

3750 Views

4 replies

0 likes

  • 3750 Views
  • 4 replies
  • 0 likes

Android Playlist / Folder Organization

PlanPremiumCountryU.S. DeviceS5Operating Systemandroid My Question or Issue Prior to the last update, I was able to move and organize playlists and folders on spotify desktop and they would update/organize on my Android Galaxy S5. Since the last upda...

Gig Goer

Plan Premium Country U.S.  Device S5 Operating System android   My Question or Issue   Prior to the last update, I was able to move and organize playlists and folders on spo...

Karaptian

Gig Goer

1697 Views

1 replies

6 likes

  • 1697 Views
  • 1 replies
  • 6 likes

Superuser Contribution Radio Voting Options Missing

PlanPremium DevicePixel Operating SystemAndroid My Question or IssueRadio voting options have disappeared so the radio functions as a playlist now. The thumbs up and down buttons are not there on mobile or the desktop app. The radio voting functional...

Casual Listener

Plan Premium   Device Pixel   Operating System Android   My Question or Issue Radio voting options have disappeared so the radio functions as a playlist now. The thumbs up an...

Mihail

Spotify Legend

3032 Views

10 replies

8 likes

Android
Radio
  • 3032 Views
  • 10 replies
  • 8 likes

Sportify won't launch

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue Since latest Android update, Spotify doesn't launch. It opens then closed immediately. I have tried rebooting and uninstalling/reinstalling multiple tim...

Visitor

  Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Since latest Android update, Spotify doesn't launch. ...

Noah

Spotify Star

792 Views

5 replies

0 likes

  • 792 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Stories is not working

PlanPremiumCountryBrazilDeviceASUS Zenfone Zoom S (ZE553KL)Operating SystemAndroid 8.0.0 My Question or IssueI cannot share music on Instagram stories, the option doesn't even shows up on the app. Already tried uninstalling/reinstalling both apps (In...

Newbie

Plan Premium Country Brazil Device ASUS Zenfone Zoom S (ZE553KL) Operating System Android 8.0.0   My Question or Issue I cannot share music on Instagram stories, the option doesn't eve...

szf

Casual Listener

4642 Views

5 replies

0 likes

Android 8
Ongoing Issues
  • 4642 Views
  • 5 replies
  • 0 likes

How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

464 Views

0 replies

0 likes

  • 464 Views
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Finding music

I'm using Spotify free, Moto G6 Play with Oreo, USA.Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when the user opens the app for the first time. I wonder ho...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. Why do users have to use the search feature to find most music? The browse feature has a limited number of songs. This should be explained when...

songassistant

Composer

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Adding playlists is a pain

I'm using Spotify free, Moto G6 Play with Oreo, USA.When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening them? This would take forever. The Roku app does show t...

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. When I use the search and find playlists, why does it not list the number of songs in each playlist on the search results page without opening ...

songassistant

Composer

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I find radio stations?

I'm using Spotify free, Moto G6 Play with Oreo, USA.I've read (both on Spotify's website and others) of a few different ways to find radio stations, but I don't see any option for radio using any of these methods.

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. I've read (both on Spotify's website and others) of a few different ways to find radio stations, but I don't see any option for radio using any...

imnotarealrobot

Gig Goer

39248 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Can't login to Spotify app on Android

Plan - FreeCountry - USA Device - Galaxy S7Operating System - Android Oreo My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details I get the error: "We're currently experiencing problems. Please try again...

Newbie

Plan - Free Country - USA   Device - Galaxy S7 Operating System - Android Oreo   My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details ...

1049 Views

0 replies

0 likes

Android
Login
Spotify
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  • 0 replies
  • 0 likes

Changing Storage Location

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slows my phone right down.Why is this happening?Is ther...

Newbie

On my Galaxy S9, spotify seems to delete then redownload all of my music onto my internal storage after me setting my storage location as my SD card. This is the second time it's happened and it slow...

660 Views

0 replies

0 likes

  • 660 Views
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Can't search via voice on Android auto.

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info about that for you" even after a simple command like "...

Newbie

A few weeks ago Spotify was working fine when using the car's voice command to search for artists, but now all of the sudden it no longer works and the AI will respond with "let me find more info abo...

827 Views

0 replies

5 likes

Android Auto.
Spotify
Voice Search
  • 827 Views
  • 0 replies
  • 5 likes

Music not showing under artist

PlanFamily PremiumCountry New Zealand DeviceSamsung Galaxy S6Operating SystemAndroid Nougat My Question or IssueSo when I go into "artists" to see/listen to a specific artist's discography that I've saved, it normally presents no issue. I can see and...

Newbie

Plan Family Premium Country  New Zealand  Device Samsung Galaxy S6 Operating System Android Nougat   My Question or Issue So when I go into "artists" to see/listen to a speci...

Italoduart

Newbie

4434 Views

4 replies

1 likes

  • 4434 Views
  • 4 replies
  • 1 likes

Galaxy watch no settings

PlanPremiumCountry SwedenDeviceSamsung Galaxy watchOperating SystemTeizen 4.0 My Question or Issue when I open settings I only get to chose playback mod so I can't choose a Bluetooth device

Newbie

Plan Premium Country  Sweden Device Samsung Galaxy watch Operating System Teizen 4.0   My Question or Issue  when I open settings I only get to chose playback mod s...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Bug when displaying the User Name of a playlist creator

PlanPremiumCountry GermanyDeviceSamsung Galaxy 4Operating SystemAndroid Lollipop My Question or Issue When playing a playlist I have created, my unique Profile Name (combination of numbers and letters) is shown instead of the User Name I defined.

Casual Listener

Plan Premium Country  Germany Device Samsung Galaxy 4 Operating System Android Lollipop   My Question or Issue   When playing a playlist I have created, my unique Profile Na...

Schlossgeist

Casual Listener

411 Views

2 replies

0 likes

  • 411 Views
  • 2 replies
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Solved!! Non-shuffle playlists on Spotify Free play in shuffle anyway

PlanFreeCountryUKOperating System Android PieMy Question or Issue Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. However, after a song finishes in one of these playlists, the next song played isn...

Regular

Plan Free Country UK Operating System  Android Pie My Question or Issue  Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. However...

speedstyle

Casual Listener

7912 Views

4 replies

0 likes

Free
Playlists
Shuffle Function
  • 7912 Views
  • 4 replies
  • 0 likes

Lineage OS 16 - app not starting

PlanPremiumDeviceSamsung Galaxy S4 mini (i9195I)Operating SystemAndroid 9, Lineage OS 16 distribution My Question or Issue Hello, I have a fresh install of Lineage OS. After installing Spotify, the app crashes on start, just showing the initial logo....

Newbie

Plan Premium Device Samsung Galaxy S4 mini (i9195I) Operating System Android 9, Lineage OS 16 distribution   My Question or Issue  Hello, I have a fresh install of Lineage OS. After...

1842 Views

0 replies

0 likes

Android 9
crashing
lineageos
  • 1842 Views
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Superuser Contribution Ecouter mes coups de coeur

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

Newbie

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

Katerina

Spotify Legend

2522 Views

2 replies

1 likes

Mobile
  • 2522 Views
  • 2 replies
  • 1 likes

Loading is stuck, have to reboot after every listen (Possible Garmin connect conflict?)

PlanPremiumCountryItaly DeviceSamsung Galaxy J5sOperating SystemAndroid 6.1 My Question or IssueLoading is stuck after every listen, the only choice I have is to restart the app every time I want to change song-playlist.Never happened before, I've al...

Newbie

Plan Premium Country Italy  Device Samsung Galaxy J5s Operating System Android 6.1   My Question or Issue Loading is stuck after every listen, the only choice I have is to restart...

Loxer

Community Legend

693 Views

1 replies

0 likes

Cache
loading
reboot
Search
stuck
  • 693 Views
  • 1 replies
  • 0 likes