Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118861 Views

27 replies

4 likes

  • 118861 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239812 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239812 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600754 Views

79 replies

3 likes

  • 600754 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493113 Views

581 replies

42 likes

Account
Free
  • 493113 Views
  • 581 replies
  • 42 likes

Spotify purging my songs

PlanFreeCountryUSAOperatingAndroidMy Question or IssueAlmost the entire discography of 2 bands was purged from my "liked songs" list, with no way to get them back on. They still show up as liked, and when removing/re-adding the heart, a message sayin...

Newbie

Plan Free Country USA Operating Android My Question or Issue Almost the entire discography of 2 bands was purged from my "liked songs" list, with no way to get them back on. They still show up...

584 Views

0 replies

0 likes

  • 584 Views
  • 0 replies
  • 0 likes

No Changes in Recommendations

Hi , I have been using Spotify in India since launch on Samsung A7 (with Pie update). The App has stopped updating the recommended playlists and albums and keeps showing the same. Most of them I dont even listen to. Albums are static and not changing...

Regular

Hi , I have been using Spotify in India since launch on Samsung A7 (with Pie update). The App has stopped updating the recommended playlists and albums and keeps showing the same. Most of them I dont...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

I don't have equalizer

PlanPremiumCountryItalyDeviceHuawei Mate10 liteOperating SystemAndroid My Question or IssueMy Spotify App (v. 8.5.2.759) does not have the equalizer where it is supposed to be (see attachment). Why? How can I get it?

Casual Listener

Plan Premium Country Italy Device Huawei Mate10 lite Operating System Android   My Question or Issue My Spotify App (v. 8.5.2.759) does not have the equalizer where it is supposed to b...

Bittencourt

Spotify Star

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

[Mobile] Artist page not loading when accessing from the library

PlanPremiumCountryUSADeviceLG rebel 4Operating SystemAndroid Oreo My Question or IssueThis seems to be an issue you claim to have fixed but clearly have not. When i go into the artists page in my library and try to select an artist, specifically Agai...

Casual Listener

Plan Premium Country USA Device LG rebel 4 Operating System Android Oreo   My Question or Issue This seems to be an issue you claim to have fixed but clearly have not.  &nbs...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Not allowed to view Release Notes?

I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it says access denied for each of the links.You do not ...

Newbie

I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it s...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

No Dislike Button on Daily Mix

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueI no longer have a dislike button when listening to the daily mix playlists. It's not in any hidden menus I can find either. Anyone else experiencing this?

Newbie

Plan Premium Country USA Device Google Pixel 2 Operating System Android 9   My Question or Issue I no longer have a dislike button when listening to the daily mix playlists. It's not i...

550 Views

0 replies

4 likes

  • 550 Views
  • 0 replies
  • 4 likes

Online

PlanremiumCountryItalyDeviceHonor view 10 liteOperating SystemEmui 9 (android 9)My Question or IssueSometimes, when I can add a song into a playlist it tell me "go online to see the menu" But i'm online... I'm listening songs in streaming...

Casual Listener

Plan remium Country Italy Device Honor view 10 lite Operating System Emui 9 (android 9) My Question or Issue Sometimes, when I can add a song into a playlist it tell me "go online to see the...

Jᴀᴄᴋ

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Can't get to bottom of playlist

PlanFree/PremiumCountryAustraliaDeviceSamsung Galaxy 9Operating System My Question or IssueI recently had to send my phone for repairs and was using an old phone in the meantime. I was able to use Spotify without any issues before my phone was sent f...

Newbie

  Plan Free/Premium Country Australia Device Samsung Galaxy 9 Operating System   My Question or Issue I recently had to send my phone for repairs and was using an old phone in the...

nori998320

Regular

653 Views

1 replies

1 likes

  • 653 Views
  • 1 replies
  • 1 likes

"Tu librería" tiene una UI diferente

Que tal, soy parte de un plan familiar, actualmente uso un Sony Xperia XA2 Ultra con Android 9. Cuando recién comencé a usar Spotify (a inicios del año 2019), en mi librería tenía una UI donde podía reproducir todas las canciones que había descargado...

Newbie

Que tal, soy parte de un plan familiar, actualmente uso un Sony Xperia XA2 Ultra con Android 9.  Cuando recién comencé a usar Spotify (a inicios del año 2019), en mi librería tenía una UI donde...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Fiat 500 Android

PlanPremiumCountryUKDeviceSamsung S10EOperating SystemAndroid 9 My Question or IssueI'm trying to connect my Samsung phone to my Fiat 500. It can play from Play Music no problem, but it won't connect Spotify for some reason. Anyone know why?

Casual Listener

  Plan Premium Country UK Device Samsung S10E Operating System Android 9   My Question or Issue I'm trying to connect my Samsung phone to my Fiat 500. It can play from Play Music...

Bittencourt

Spotify Star

4296 Views

8 replies

0 likes

  • 4296 Views
  • 8 replies
  • 0 likes

Quot; in lyrics

Lyrics are showing "quot;" rather than double quotes. Messing with my karaoke skills Not a huge deal, but probably a pretty easy fix. Screenshot attached. Android 8.1 Galaxy Note 8

Regular

Lyrics are showing "quot;" rather than double quotes. Messing with my karaoke skills 😉 Not a huge deal, but probably a pretty easy fix. Screenshot attached.    Android 8.1 Galaxy Note 8

587 Views

0 replies

0 likes

lyrics
  • 587 Views
  • 0 replies
  • 0 likes

Playing a single track defaults to Repeat.

PlanPremiumCountryUKDeviceGalaxy S10+ Operating SystemAndriod P My Question or IssueWhen I choose a single track to play it defaults to repeat that single track. I've tried re installing. I've tried changing password. I've tried clearing the cache on...

Casual Listener

Plan Premium Country UK Device Galaxy S10+  Operating System Andriod P   My Question or Issue When I choose a single track to play it defaults to repeat that single track. &n...

845 Views

0 replies

4 likes

  • 845 Views
  • 0 replies
  • 4 likes

Spotify on Android Auto doesn't automatically select "This Phone" as the listening device

Plan: PremiumCountry: USADevice: Oneplust 6T, Android Pie Repro steps:Set up an internet connected bluetooth device at your home, like a receiverPlay music on that bluetooth deviceGo to your car that has a bluetooth receiver that Android paired with ...

Newbie

Plan: Premium Country: USA Device: Oneplust 6T, Android Pie   Repro steps: Set up an internet connected bluetooth device at your home, like a receiver Play music on that bluetoo...

Appagiatora

Newbie

1383 Views

1 replies

3 likes

  • 1383 Views
  • 1 replies
  • 3 likes

Samsung Gear App and this website fail

https://www.twitlonger.com/show/n_1sqsbou My Question or Issue: read the link and see the attached pics

Newbie

https://www.twitlonger.com/show/n_1sqsbou   My Question or Issue: read the link and see the attached pics  

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Autoplay turning off

I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated to the latest version off the app, it went stay on...

Newbie

I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

App not available in my country but should be

My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit card in my Spotify account. I have Xiaomi Mi A2 Lite,...

Newbie

My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit ca...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Songs do not appear

PlanPremiumCountryBrazilDeviceMotorola G5Operating SystemAndroid 8.1.0 My Question or IssueSome artists I usually listen to have more than 100 songs saved in my account. When I open the page of saved songs (downloaded or not downloaded) of these arti...

Newbie

Plan Premium Country Brazil Device Motorola G5 Operating System Android 8.1.0   My Question or Issue Some artists I usually listen to have more than 100 songs saved in my account. When...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Can't rewind or fast-foward in Android app.

PlanFree/PremiumUnited States DeviceSamsung Galaxy s10eOperating SystemAndroid 9 I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewind and fast-foward a track in the Android Spotify app. On the iPhone I just had t...

Newbie

Plan Free/Premium United States   Device Samsung Galaxy s10e Operating System Android 9   I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewi...

702 Views

0 replies

0 likes

  • 702 Views
  • 0 replies
  • 0 likes

Can Not Play Selected Song, Only Shuffle But In Google Pixel Can Selected

PlanFreeCountryIndonesia DeviceGoogle Pixel 3 and SamsungGalaxy 9Operating SystemAndroid My Question or IssueI have 2 device different that is Google Pixel 3 and Samsung S9, but when i play spotify on Google Pixel 3, i can select any song without shu...

Newbie

Plan Free Country Indonesia   Device Google Pixel 3 and SamsungGalaxy 9 Operating System Android   My Question or Issue I have 2 device different that is Google Pixel 3 and Samsu...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Podcast list is broken

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid P My Question or IssueSince the latest update, the podcast list is broken. It used to be very smart and show me exactly where I was. Now I only have the option to sort by unplayed or the ot...

Regular

  Plan Premium Country Canada Device Pixel 2 Operating System Android P   My Question or Issue Since the latest update, the podcast list is broken. It used to be very smart and s...

bbbbarryc

Regular

2425 Views

3 replies

2 likes

  • 2425 Views
  • 3 replies
  • 2 likes