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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388868 Views

545 replies

34 likes

Account
Free
  • 388868 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

  • 8069 Views
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  • 7 likes

Solved!! Peek at song error

When I'm listening to music I will get an error which makes the album go white and says I have to have premium to peek at the next song, while I have premium. I also can't tap on the text or properly see it. PlanPremiumCountryNetherlandsDeviceWiko U ...

Regular

When I'm listening to music I will get an error which makes the album go white and says I have to have premium to peek at the next song, while I have premium. I also can't tap on the text or properly...

Nico

Community Legend

1090 Views

1 replies

0 likes

  • 1090 Views
  • 1 replies
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Superuser Contribution randomly switching to a different playlist

PlanPremium StudentCountryUSADevicePC Destktop and Laptop and iPhone--all my devicesOperating SystemWindows 10, iPhone My Question or IssueSpotify keeps switching to a different (the same every time) playlist after every song of the current playlist ...

Casual Listener

Plan Premium Student Country USA Device PC Destktop and Laptop and iPhone--all my devices Operating System Windows 10, iPhone   My Question or Issue Spotify keeps switching to a differ...

Guido

Spotify Legend

13833 Views

1 replies

2 likes

  • 13833 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android Lockscreen full screen artwork and controls

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 9 Pie My Question or IssueWhilst using the facial recognition and 'Smart lock screen notifications' feature, Spotify music controls on the lock screen are unusable without fi...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 9 Pie   My Question or Issue Whilst using the facial recognition and 'Smart lock screen notifications...

Guido

Spotify Legend

5059 Views

3 replies

0 likes

  • 5059 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Android phone won't connect to my pc via private wifi.

Hi, Since a few week when I want to play music with Spotify via wifi and use my mobile phone (a Wileyfox Swift2 with Android 8.1) as a remote controle, it is unable to connect to my HTPC (and my other PC) through my home wifi. The only device that I ...

Newbie

Hi,   Since a few week when I want to play music with Spotify via wifi and use my mobile phone (a Wileyfox Swift2 with Android 8.1) as a remote controle, it is unable to connect to my HTPC (an...

Guido

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Save an album, individual songs won't save any more

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 Ive been using spotify for a few years now with no major issues on the phone app, but ever since the library selection style was changed in a recent update, I find that when I save albums, the individua...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S7   Ive been using spotify for a few years now with no major issues on the phone app, but ever since the library selection style was cha...

roem

Casual Listener

1224 Views

1 replies

3 likes

  • 1224 Views
  • 1 replies
  • 3 likes

Superuser Contribution Bring back My Library Artists!

It seems impossible to create playlists or queue up songs without access to my saved songs in Artist view. The new update that removed it is absurd as most people I know scroll through their artist anytime they're listening to music or creating playl...

Regular

It seems impossible to create playlists or queue up songs without access to my saved songs in Artist view. The new update that removed it is absurd as most people I know scroll through their artist a...

roem

Casual Listener

1557 Views

2 replies

5 likes

artists
Artists list
Artists View
Update
  • 1557 Views
  • 2 replies
  • 5 likes

Superuser Contribution New look of Spotify When you are open song

PlanPremiumCountryBulgariaDeviceHuawei p20 proOperating SystemAndroid The new look of Spotify is ugly please help to get the old one

Newbie

Plan Premium Country Bulgaria Device Huawei p20 pro Operating System Android   The new look of Spotify is ugly please help to get the old one    

Guido

Spotify Legend

622 Views

1 replies

1 likes

  • 622 Views
  • 1 replies
  • 1 likes

Superuser Contribution Certain songs show up in my playlist but the song wont play

PlanFreeCountryUSADeviceHuawei Honor 6X and Windows computerOperating SystemWindows 10 and Android version 7.0 My Question or IssueI have been using Spotify for a long time now, about a few years, and for the past year certain songs are showing in my...

Newbie

Plan Free Country USA Device Huawei Honor 6X and Windows computer Operating System Windows 10 and Android version 7.0   My Question or Issue I have been using Spotify for a long time n...

Guido

Spotify Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
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Superuser Contribution Some songs will repeat 2-3 times without repeat one mode enabled

For the past month (at least), a lot of songs will repeat 2-3 times even if the repeat one mode is not enabled. For some reason, it doesn't seem to happen with every artists. I always use the shuffle mode and I use the repeat mode as well (not the re...

Newbie

For the past month (at least), a lot of songs will repeat 2-3 times even if the repeat one mode is not enabled. For some reason, it doesn't seem to happen with every artists. I always use the shuffle...

Guido

Spotify Legend

878 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Will only play a small portion of larger library

PlanPremiumCountryUSADeviceiPhone 6s Plus, iPhone SE, Samsung Galaxy S8, google home miniOperating SystemiOS 12, Android Pie, Windows 10Question or Issiue I have over 300 songs saved on spotify, I start at the top of my list of songs and about a thir...

Newbie

  Plan Premium Country USA Device iPhone 6s Plus, iPhone SE, Samsung Galaxy S8, google home mini Operating System iOS 12, Android Pie, Windows 10 Question or Issiue  I have over ...

Guido

Spotify Legend

711 Views

1 replies

0 likes

Playback issues
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Superuser Contribution No puedo descargar musica

PlanPremiumCountry DeviceLG G6Operating SystemANDROID My Question or IssueHola, soy usuario premium y ya tenia musica decargada en mi teléfono, pero de pronto ya no me dejó descargar más, me aparecia que necesitaba ser usuario Premium, y de hecho rei...

Newbie

  Plan Premium Country   Device LG G6 Operating System ANDROID   My Question or Issue Hola, soy usuario premium y ya tenia musica decargada en mi teléfono, pero de pronto ya...

Guido

Spotify Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
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Superuser Contribution Why is the interface so small?

I dont like how the interface is so small, the image and track title used to be larger but now its so condensed. Is there any way to fix this?

Newbie

I dont like how the interface is so small, the image and track title used to be larger but now its so condensed. Is there any way to fix this?  

Guido

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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Superuser Contribution Artist page not loading after leaving app

PlanPremiumCountryUnited StatesDeviceEssential PH-1Operating SystemAndroid Pie When I go into an artist page and leave the app and come back the artist page sits loading. I've tried it on two other devices and get the same result.

Newbie

Plan Premium Country United States Device Essential PH-1 Operating System Android Pie   When I go into an artist page and leave the app and come back the artist page sits loading. I've ...

Guido

Spotify Legend

1058 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify taking the same amount of storage in internal and SD

PlanPremiumCountryArgentinaDeviceMotorola E2Operating SystemAndroid 6.0 My Question or IssueHello to everyone! This is my first post, I'm sorry if this kind of problem has already been solved, I couldn't find one.The problem is: I have downloaded alm...

Newbie

Plan Premium Country Argentina Device Motorola E2 Operating System Android 6.0   My Question or Issue Hello to everyone! This is my first post, I'm sorry if this kind of problem has al...

Guido

Spotify Legend

1297 Views

1 replies

0 likes

  • 1297 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i get a song that doesnt be on Spotify?

PlanPremiumCountryColombiaDeviceMotorola g7 My Question or IssueI want a song that doesnt hace spotify how can i suggest it?

Newbie

Plan Premium Country Colombia Device Motorola g7   My Question or Issue I want a song that doesnt hace spotify how can i suggest it?

Guido

Spotify Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable behind the lyrics on mobile

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are already disabled in the songs, as are whatever canvases a...

Casual Listener

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are alread...

Guido

Spotify Legend

842 Views

1 replies

1 likes

  • 842 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle issue (doesn't stay activated)

Hello, everyone.It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active.Now every time i change manually song the shuffle deactivate...

Newbie

Hello, everyone. It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active. Now e...

Guido

Spotify Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover art page now forced portrait orientation.

The cover art page now forced portrait orientation. This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) Why do the devs think its ok to force Videos, Lyrics and portrai...

Regular

The cover art page now forced portrait orientation.   This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) &nb...

Guido

Spotify Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Music's not playing

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying this track on my phone" Some notes: none of the mus...

Casual Listener

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying ...

Billy-J

Spotify Star

1296 Views

5 replies

0 likes

  • 1296 Views
  • 5 replies
  • 0 likes

Solved!! Music keeps getting deleted as Andriod phone syncs everyday

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid Oreo My Question or IssueHi peeps, my music keeps getting downloaded everyday. When looked at my offline devices, I noticed that my andriod devices is synced every day unlike my windows ...

Casual Listener

Plan Premium Country India Device Samsung M30 Operating System Android Oreo   My Question or Issue Hi peeps, my music keeps getting downloaded everyday. When looked at my offline ...

Arkim

Casual Listener

1135 Views

2 replies

0 likes

Troubleshooting
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  • 0 likes