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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374907 Views

541 replies

34 likes

Account
Free
  • 374907 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

  • 7495 Views
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  • 7 likes

Superuser Contribution Why is the interface so small?

I dont like how the interface is so small, the image and track title used to be larger but now its so condensed. Is there any way to fix this?

Newbie

I dont like how the interface is so small, the image and track title used to be larger but now its so condensed. Is there any way to fix this?  

Guido

Spotify Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
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Superuser Contribution Artist page not loading after leaving app

PlanPremiumCountryUnited StatesDeviceEssential PH-1Operating SystemAndroid Pie When I go into an artist page and leave the app and come back the artist page sits loading. I've tried it on two other devices and get the same result.

Newbie

Plan Premium Country United States Device Essential PH-1 Operating System Android Pie   When I go into an artist page and leave the app and come back the artist page sits loading. I've ...

Guido

Spotify Legend

1043 Views

2 replies

0 likes

  • 1043 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify taking the same amount of storage in internal and SD

PlanPremiumCountryArgentinaDeviceMotorola E2Operating SystemAndroid 6.0 My Question or IssueHello to everyone! This is my first post, I'm sorry if this kind of problem has already been solved, I couldn't find one.The problem is: I have downloaded alm...

Newbie

Plan Premium Country Argentina Device Motorola E2 Operating System Android 6.0   My Question or Issue Hello to everyone! This is my first post, I'm sorry if this kind of problem has al...

Guido

Spotify Legend

1266 Views

1 replies

0 likes

  • 1266 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i get a song that doesnt be on Spotify?

PlanPremiumCountryColombiaDeviceMotorola g7 My Question or IssueI want a song that doesnt hace spotify how can i suggest it?

Newbie

Plan Premium Country Colombia Device Motorola g7   My Question or Issue I want a song that doesnt hace spotify how can i suggest it?

Guido

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable behind the lyrics on mobile

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are already disabled in the songs, as are whatever canvases a...

Casual Listener

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are alread...

Guido

Spotify Legend

817 Views

1 replies

1 likes

  • 817 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle issue (doesn't stay activated)

Hello, everyone.It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active.Now every time i change manually song the shuffle deactivate...

Newbie

Hello, everyone. It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active. Now e...

Guido

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover art page now forced portrait orientation.

The cover art page now forced portrait orientation. This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) Why do the devs think its ok to force Videos, Lyrics and portrai...

Regular

The cover art page now forced portrait orientation.   This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) &nb...

Guido

Spotify Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Solved!! Music's not playing

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying this track on my phone" Some notes: none of the mus...

Casual Listener

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying ...

Billy-J

Spotify Star

1254 Views

5 replies

0 likes

  • 1254 Views
  • 5 replies
  • 0 likes

Solved!! Music keeps getting deleted as Andriod phone syncs everyday

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid Oreo My Question or IssueHi peeps, my music keeps getting downloaded everyday. When looked at my offline devices, I noticed that my andriod devices is synced every day unlike my windows ...

Casual Listener

Plan Premium Country India Device Samsung M30 Operating System Android Oreo   My Question or Issue Hi peeps, my music keeps getting downloaded everyday. When looked at my offline ...

Arkim

Casual Listener

1113 Views

2 replies

0 likes

Troubleshooting
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Connecting via Android Auto, still plays on my desktop

PlanPremiumCountryUSADeviceSamsung S10+/S9+/S8Operating SystemAndroid multiple versions/Windows 10 My Question or IssueWhen I am listening to spotify using the Windows Desktop application, and not through my phone, everything is great.I move to my ca...

Newbie

Plan Premium Country USA Device Samsung S10+/S9+/S8 Operating System Android multiple versions/Windows 10   My Question or Issue When I am listening to spotify using the Windows Deskto...

316 Views

0 replies

0 likes

  • 316 Views
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Google assistant, song will play for a second, pause for 30, then play properly

Not sure if this is a Spotify issue or Google assistant issue. PlanPremium DeviceS10Operating SystemAndroid My Question or IssueWhen I use Google assistant to play Spotify, the song will play for a second, pause for 30 seconds, then play properly.

Newbie

Not sure if this is a Spotify issue or Google assistant issue.  Plan Premium   Device S10 Operating System Android    My Question or Issue When I use Google assistant to...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Spotify Car view Playlist restarts on screen timeout

PlanpremiumCountryUsaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or IssueThe new cast view app started out fine. But when I play one of the Playlists it will start it and then randomly jump back to the first Playlist and first son...

Newbie

Planpremium Country Usa Device Samsung Galaxy s7 Operating System Android Oreo   My Question or Issue The new cast view app started out fine. But when I play one of the Playlists i...

423 Views

0 replies

0 likes

  • 423 Views
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  • 0 likes

Favourite playlist incomplete & can't save to SD card

PlanpremiumCountryUKDeviceHuawei p9 lite My Question or IssueThe new layout is quite inconvenient without the songs library but according to other posts it's simply been renamed to "favourites" playlist this would be fine except my favourites playlis...

Newbie

Plan premium Country UK Device Huawei p9 lite   My Question or Issue The new layout is quite inconvenient without the songs library but according to other posts it's simply been rename...

Mjlark

Casual Listener

709 Views

1 replies

0 likes

favourites playlist
SD-card
Update
  • 709 Views
  • 1 replies
  • 0 likes

Artwork over the car bluetooth infotainment system.

PlanPremiumCountryPoland DeviceXiaomi Redmi Note 5 Operating SystemAndroid 8.1.0Spotify 8.4.98.892My Question or IssueHello, I have an issue with my spotify over the bluetooth infotainment system. Car does playback from the spotify correctly, it disp...

Newbie

Plan Premium Country Poland  Device Xiaomi Redmi Note 5  Operating System Android 8.1.0 Spotify 8.4.98.892 My Question or Issue Hello,    I have an issue with my spoti...

618 Views

0 replies

2 likes

  • 618 Views
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  • 2 likes

These constant updates is a constant degradation

My Question or IssueWhy do spotify keep pushing updates that almost always are for the worst. The positioning of functions in the player in example. The "add to playlist" button is now up in the top right, making it hard to reach. Just to get to thes...

Casual Listener

My Question or Issue Why do spotify keep pushing updates that almost always are for the worst. The positioning of functions in the player in example. The "add to playlist" button is now up in the to...

762 Views

0 replies

3 likes

  • 762 Views
  • 0 replies
  • 3 likes

Solved!! Behind the lyrics not working

PlanPremiumCountryEcuadorDeviceHuawei p smart 2019Operating SystemAndroid Pie My Question or IssueBehind the lyrics not working sometimes when you forward a song in beta version 8.5.0.735

Casual Listener

Plan Premium Country Ecuador Device Huawei p smart 2019 Operating System Android Pie   My Question or Issue Behind the lyrics not working sometimes when you forward a song in beta vers...

Nico

Community Legend

3179 Views

3 replies

0 likes

  • 3179 Views
  • 3 replies
  • 0 likes

No Artist listed

PlanPremiumCountryFrance DeviceSamsung A5 2017Operating SystemAndroid 8.0.0 Hi, I've got my albums listed by artist's alphabetical order but nothing appears in the artist section (5 artists that I hid but that's all). I used to be able to browse my m...

Regular

Plan Premium Country France   Device Samsung A5 2017 Operating System Android 8.0.0   Hi,   I've got my albums listed by artist's alphabetical order but nothing appears ...

AlexKoss

Regular

1646 Views

10 replies

2 likes

  • 1646 Views
  • 10 replies
  • 2 likes

Spotify keeps crashing

PlanPremiumCountry DeviceLG K20Operating SystemAndroid My Question or IssueWhenever I try to use Google maps and lately my messaging app, Spotify crashes. It still shows as open in my apps but the widget disappears and the music stops playing. Often ...

Newbie

  Plan Premium Country   Device LG K20 Operating System Android    My Question or Issue Whenever I try to use Google maps and lately my messaging app, Spotify crashes. ...

Nico

Community Legend

1137 Views

1 replies

0 likes

  • 1137 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo aceptar la invitación al plan familiar

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating System(Android My Question or IssueMi hermano me envio la invitacion para formar parte del plan familiar premium, y cuando intento confirmar el registro al plan, me dice que no se puede, ...

Casual Listener

Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System (Android   My Question or Issue Mi hermano me envio la invitacion para formar parte del plan familiar premiu...

Guido

Spotify Legend

919 Views

3 replies

0 likes

  • 919 Views
  • 3 replies
  • 0 likes

I can not to be part for the premium family plan to my brother.

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating SystemAndroid My Question or IssueMy brother sent me the invitation to be part for the premium family plan, and when i try to confirm the registration to the plan, he tells me that he can...

Casual Listener

Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System Android   My Question or Issue My brother sent me the invitation to be part for the premium family plan, and...

Nico

Community Legend

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes