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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107525 Views

26 replies

3 likes

  • 107525 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217497 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217497 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571721 Views

79 replies

3 likes

  • 571721 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470926 Views

577 replies

40 likes

Account
Free
  • 470926 Views
  • 577 replies
  • 40 likes

Android data usage

Issues resolved by chatting to support. Thanks 

Newbie

Issues resolved by chatting to support. Thanks  

840 Views

0 replies

0 likes

  • 840 Views
  • 0 replies
  • 0 likes

Behind the Lyrics & BT Problem

Hello, I've had issues with my Spotify since the last app update.1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or normal?2. Since the last update, the app does not automatically open and...

Newbie

Hello,   I've had issues with my Spotify since the last app update. 1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or norma...

378 Views

0 replies

1 likes

  • 378 Views
  • 0 replies
  • 1 likes

Spotify works badly in 4g

PlanPremium for familyCountry ItalyOperating System(Android Pie) My Question or IssueIt's been a long time since I have this problem on any android device I use. When I use wifi connection spotify works fine but, when the wifi is disable and I use th...

Casual Listener

Plan Premium for family Country  Italy Operating System (Android Pie)   My Question or Issue It's been a long time since I have this problem on any android device I use. When I use ...

lordthefrank-it

Casual Listener

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

How can i see ALL Playlists in Windows App like in iphone or Andoid app?

How can i see ALL Playlists in Windowes App like in iphone or Andoid app? In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe weird damned Windows App i couldnt see all Playlists together and i don...

Casual Listener

  How can i see ALL Playlists in Windowes App like in iphone or Andoid app?   In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe wei...

394 Views

0 replies

0 likes

  • 394 Views
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  • 0 likes

Superuser Contribution Shuffle & repeat turn on with every app restart

PlanFamily PremiumCountryUSADeviceGoogle Pixel 2 Operating SystemAndroid 9 My Question or IssueShuffle & repeat turn everytime I restart my phoneTHIS IS DRIVING ME INSANE I HAVE TRIED ALL SOLUTIONS POSTED ONLINESTOP IT OR I WILL STOP PAYING FOR SPOT

Regular

Plan Family Premium Country USA Device Google Pixel 2  Operating System Android 9   My Question or Issue Shuffle & repeat turn everytime I restart my phone THIS IS DRIVING ME...

Guido

Spotify Legend

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect shows active listening on devices on different networks

PlanPremiumCountryCanadaDevicePixel 3LG G4Razer phoneWindows desktopsOperating SystemAndroid 8.1.0 (Oreo) - RazerAndroid 9 (Pie) - Pixel 3Windows 7Windows 10 My Question or IssueDuring the weekdays while my partner is using his phone (Razer) he will ...

Casual Listener

Plan Premium Country Canada Device Pixel 3 LG G4 Razer phone Windows desktops Operating System Android 8.1.0 (Oreo) - Razer Android 9 (Pie) - Pixel 3 Windows 7 Windows 10   My Que...

Guido

Spotify Legend

2348 Views

4 replies

0 likes

Spotify Connect Desktop
  • 2348 Views
  • 4 replies
  • 0 likes

Superuser Contribution Your recommendation are really, really, really bad..

PlanPremiumCountryFranceDevice Samsung s8Operating SystemAndroid 9.0 My Question or Issue Hi spotify, since the last update, I can't get any more the "playlist recently listened" suggestion in my home screen, I have 20 suggestions, and each suggestio...

Newbie

Plan Premium Country France Device  Samsung s8 Operating System Android 9.0   My Question or Issue   Hi spotify, since the last update, I can't get any more the "playlist re...

Guido

Spotify Legend

1153 Views

3 replies

0 likes

  • 1153 Views
  • 3 replies
  • 0 likes

Just Got a Google Home and...

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to listen on each of our device, yeah? AFAIK, I've only...

Newbie

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to l...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

All songs option not available

PlanPremiumCountryIndiaDeviceNokia 7 plusOperating SystemAndroid Pie My Question or IssueI don't see all songs option on my android device anymore .The same is available on my iPad and my PC. I wonder if this is recent UI change that hasn't rolled on...

Visitor

  Plan Premium Country India Device Nokia 7 plus Operating System Android Pie   My Question or Issue I don't see all songs option on my android device anymore .The same is availa...

625 Views

0 replies

1 likes

All songs not available
missing features
  • 625 Views
  • 0 replies
  • 1 likes

Why are my Editor's Picks playlists in the home screen different in my android app and windows app?

PlanPremiumCountryIndiaDevicePoco F1Operating SystemAndroid 9 Pie My Question or Issue Why are my Editor's Picks playlists different in my android app and windows app?The windows playlists are more relevant to me than the android ones.

Newbie

Plan Premium Country India Device Poco F1 Operating System Android 9 Pie   My Question or Issue  Why are my Editor's Picks playlists different in my android app and windows app? ...

vivek2151995

Newbie

1472 Views

3 replies

0 likes

  • 1472 Views
  • 3 replies
  • 0 likes

Media buttons

How to fix media buttons not working on gs9 ??? 

Newbie

How to fix media buttons not working on gs9 ???  

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Superuser Contribution No metadata on the cars display when connected via bluetooth

PlanPremiumCountryGermany DeviceOneplus 6TOperating SystemAndroid 9 My Question or Issue:There is no metadata on the cars display when connected via bluetooth. I have searched the previous posts and tried reinstalling, relogging, repairing and so on....

Casual Listener

  Plan Premium Country Germany   Device Oneplus 6T Operating System Android 9   My Question or Issue: There is no metadata on the cars display when connected via bluetooth....

0jpey_fe3-qfh

Newbie

1448 Views

3 replies

1 likes

  • 1448 Views
  • 3 replies
  • 1 likes

Android smartwatch app automatically saving songs without me saying to

PlanPremiumCountryUSADeviceSamsung Gear Active Smartwatch My Question or IssueI'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option in my library turned off. Yet, every time I listen to a song and pull up ...

Newbie

Plan Premium Country USA Device Samsung Gear Active Smartwatch   My Question or Issue I'm listening to music on my watch using Wifi, not on offline mode, and with the "Download" option i...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

I lost my charged music on my phone (but not on my pc) when I left premium to free version

PlanFree after PremiumCountryBelgiumDeviceHuaweiOperating SystemAndroid My Question or IssueI lost my charged music on my phone (but not on my pc) when I left premium to free version. I can read my charged music on the pc (full tracks without any adv...

Casual Listener

Plan Free after Premium Country Belgium Device Huawei Operating System Android   My Question or Issue I lost my charged music on my phone (but not on my pc) when I left premium to free...

Bittencourt

Spotify Star

734 Views

3 replies

0 likes

user
  • 734 Views
  • 3 replies
  • 0 likes

Spotify bluetooth streaming problems

PlanPremiumCountryUkDeviceSamsung Galaxy S8Operating systemAndroid Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on track lapse time then go back to where it left off and continue. It does i...

Regular

Plan Premium Country Uk Device Samsung Galaxy S8 Operating system Android   Streaming through bluetooth is causing spotify to pause for a few seconds, silently, continue counting up on ...

1219 Views

0 replies

4 likes

Bluetooth streaming
  • 1219 Views
  • 0 replies
  • 4 likes

My "artists" disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroidMy Question or IssueToday I started Spotify and apparently I go...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Huawei P10 lite Operating System An...

david_verschoor

Newbie

1031 Views

2 replies

4 likes

  • 1031 Views
  • 2 replies
  • 4 likes

Return report.

PlanFree/PremiumCountry Device(Huawei Honor)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAccidentally pressed "Report Explicit Content". Can I cancel it?

Newbie

Plan Free/Premium Country   Device (Huawei Honor) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Accidentally pressed "Report Explicit Conten...

ElainaD

Composer

1684 Views

1 replies

0 likes

  • 1684 Views
  • 1 replies
  • 0 likes

Solved!! [Playlists] View all Playlist Followers

PlanPremiumCountry Singapore Device(Macbook Air 2015)Operating System(OSX Yosemite) My Question or Issue Dear Spotify, I have been experiencing my songs in a playlist skipping the first 5s and the last 5s whenever I press next or it automatically loo...

Casual Listener

Plan Premium Country Singapore   Device (Macbook Air 2015) Operating System (OSX Yosemite)   My Question or Issue     Dear Spotify,   I have been experiencing m...

Nico

Community Legend

1225 Views

5 replies

0 likes

  • 1225 Views
  • 5 replies
  • 0 likes

Push notification is entirely black

I got a new phone (Meizu 16th with Flyme UI). Spotify itself works fine, but the navigation menu in the push notification area is entirely black-on-black, making the individual keys really difficult to hit in dark situations. Is there a way to fix th...

Roadie

I got a new phone (Meizu 16th with Flyme UI). Spotify itself works fine, but the navigation menu in the push notification area is entirely black-on-black, making the individual keys really difficult ...

672 Views

0 replies

1 likes

  • 672 Views
  • 0 replies
  • 1 likes

Solved!! Bluetooth FF (15s jump) on podcasts

Until a week or so, when listening podcasts via bluetooth headphones, when pressing on headphones "next" button the podcast was fast forward by 15seconds. That was very convienient. Now with bluetooth "next" it goes to next podcast which is not used....

Newbie

Until a week or so, when listening podcasts via bluetooth headphones, when pressing on headphones "next" button the podcast was fast forward by 15seconds. That was very convienient. Now with bluetoot...

Nico

Community Legend

1056 Views

1 replies

1 likes

  • 1056 Views
  • 1 replies
  • 1 likes