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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116553 Views

27 replies

4 likes

  • 116553 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234376 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234376 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594707 Views

79 replies

3 likes

  • 594707 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

487960 Views

581 replies

42 likes

Account
Free
  • 487960 Views
  • 581 replies
  • 42 likes

Still Geoblocked (Réunion Island)

Hello, here is a few informations PlanFree (plan to premium soon)CountryFrance (Réunion island precisely)DeviceSamsung galaxy J2/S6Operating SystemAndroid GO 8.1 My Question or IssueYour services on Android aka Google play are still unavaible for Reu...

Casual Listener

Hello, here is a few informations   Plan Free (plan to premium soon) Country France (Réunion island precisely) Device Samsung galaxy J2/S6 Operating System Android GO 8.1   My Qu...

1285 Views

0 replies

0 likes

  • 1285 Views
  • 0 replies
  • 0 likes

Spotify closing itself

Whenever I'm listening to spotify while using Instagram, I tap to play sound on a video and Spotify pauses music, however it will also usually close the app and restart the song I was listening to. PlanFreeCountryUSADeviceLG Stylo 4Operating SystemAn...

Newbie

Whenever I'm listening to spotify while using Instagram, I tap to play sound on a video and Spotify pauses music, however it will also usually close the app and restart the song I was listening to.&n...

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

After every reboot a new login request

I am using the Android app of Spotify and experience some bug when rebooting my phone. Each time I have to reenter my login credentials. I have found the solution with entering the offline mode which did fix the problem for some people. I do not have...

Visitor

I am using the Android app of Spotify and experience some bug when rebooting my phone. Each time I have to reenter my login credentials. I have found the solution with entering the offline mode which...

user-removed

Not applicable

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Playlist skips to the beginning

I have an annoying issue with one of my playlists. No matter where I am within the playlist, it skips to the start of it after having just played one, maybe two songs further down in my playlist.This happens both on my Android phone and on my Windows...

Newbie

I have an annoying issue with one of my playlists. No matter where I am within the playlist, it skips to the start of it after having just played one, maybe two songs further down in my playlist. Th...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Solved!! Song I've never listened to is the only song that plays and can't be paused

PlanPremiumCountryIrelandDeviceSamsung Galaxy 9+My Question or IssueFirst Man by DSmash is the only song that plays. I'll play something else and after a second it's gone - whole queue is wiped - and only that song plays. Tried skipping, moving to th...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy 9+ My Question or Issue First Man by DSmash is the only song that plays. I'll play something else and after a second it's gone - whole queue ...

Chandaler

Newbie

1574 Views

6 replies

1 likes

  • 1574 Views
  • 6 replies
  • 1 likes

Volume on spotify

Not sure where to post this but I was having issues with volume on Android and turning off normalisation wasn't a help. However, changing Region on the actual phone to India instead of Uk fixed it. Turns out the EU implement volume restrictions, chan...

Newbie

Not sure where to post this but I was having issues with volume on Android and turning off normalisation wasn't a help. However, changing Region on the actual phone to India instead of Uk fixed it. T...

507 Views

0 replies

0 likes

volume
  • 507 Views
  • 0 replies
  • 0 likes

Snapchat "Play on Spotify" button does not work

PlanPremiumCountryU.s.DevicePixel 2Operating SystemAndroid 9 My Question or IssueWhen you send a Spotify link to someone on Snapchat when they click the "Play On Spotify" button it does nothing no matter how many times you click the button! It's supp...

Newbie

Plan Premium Country U.s. Device Pixel 2 Operating System Android 9   My Question or Issue When you send a Spotify link to someone on Snapchat when they click the "Play On Spotify" but...

1720 Views

0 replies

3 likes

  • 1720 Views
  • 0 replies
  • 3 likes

Notification

I have an honor 10 lite that runs android version 9 and when I play Spotify the notification shows on the lock screen but I don't have any of the controls. I have deleted and reinstalled it, updated it and made sure all app permissions and notificati...

Newbie

I have an honor 10 lite that runs android version 9 and when I play Spotify the notification shows on the lock screen but I don't have any of the controls. I have deleted and reinstalled it, updated ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Superuser Contribution Reseting of storage device after restart.

PlanPremium FamilyCountryAccount is in Germany but im currently in New Zealand.DeviceSamsung Galaxy S8+Operating SystemAndroid 9 After restarting my phone spotify redownloads all the songs that i previously downloaded and rests my Storage device back...

Newbie

Plan Premium Family Country Account is in Germany but im currently in New Zealand. Device Samsung Galaxy S8+ Operating System Android 9   After restarting my phone spotify redownloads a...

Katerina

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Stopping Music/Clear Now Playing

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemAndroid-Exact OS is irrelevant, this is a GENERAL FUNCTIONALITY query. My Question or IssueHow do I fully stop a song that is playing? To be explicitly clear on my question, by "fully sto...

Newbie

Plan Premium Country United States Device LG Tribute Operating System Android-Exact OS is irrelevant, this is a GENERAL FUNCTIONALITY query.   My Question or Issue How do I fully stop ...

808 Views

0 replies

0 likes

  • 808 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play local files on my Android phone

PlanPremiumCountryCzech RepublicDeviceLG G6Operating SystemAndroid 8 My Question or IssueHello!I have a prob with all of my local files in my playlists, as they can't be played on my phone (they are all greyed out). Everything works perfectly fine on...

Casual Listener

Plan Premium Country Czech Republic Device LG G6 Operating System Android 8   My Question or Issue Hello! I have a prob with all of my local files in my playlists, as they can't be pl...

xmaroolax

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Spotify Pauses after a few (random) songs - Samsung S9+

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (whatever is most current) My Question or IssueSpotify pauses and must push play after 1-5 songs (random but always happens). I have been searching the internet for weeks on a f...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android Oreo (whatever is most current)   My Question or Issue Spotify pauses and must push play after 1-5 songs...

audiom3

Casual Listener

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

No puedo reproducir playlist sin conexión a internet

PlanPremiumCountryMéxico DeviceHuawei mate 20 lite Operating SystemAndroid My Question or IssueNo me cargan las playlist sin conexión a Internet, solo álbumes, tengo la cuenta premium, ayúdenme por favor.

Newbie

  Plan Premium Country México  Device Huawei mate 20 lite  Operating System Android   My Question or Issue No me cargan las playlist sin conexión a Internet, solo álbum...

621 Views

0 replies

1 likes

  • 621 Views
  • 0 replies
  • 1 likes

April 9th update is crashing and rebooting my Google Pixel 3

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3XLOperating SystemAndroid 9 Pie My Question or IssueI have used and loved Spotify for years and years. And when I say "use", I mean I REALLY use Spotify. It is playing on my phone about 9 hours a day...

Casual Listener

Plan Premium Country United States Device Google Pixel 3XL Operating System Android 9 Pie   My Question or Issue I have used and loved Spotify for years and years. And when I say "use"...

RyanGPalmer

Casual Listener

1665 Views

2 replies

1 likes

Android
broken
Crash
google
pixel
reboot
restart
Update
  • 1665 Views
  • 2 replies
  • 1 likes

Spotify Insanely Slow on Specific Device

Hello, I am on a Premium Family Plan in Canada. When using spotify on my Asus Zenfone 4 Pro running Andriod 8.0.0 My Issue is that IT is painfully slow to boot up and load Menus, songs and playlists. Music often skips in both my car (on 4g network an...

Casual Listener

Hello, I am on a Premium Family Plan in Canada. When using spotify on my Asus Zenfone 4 Pro running Andriod 8.0.0     My Issue is that IT is painfully slow to boot up and load Menus, son...

SailaZero

Casual Listener

1252 Views

2 replies

2 likes

  • 1252 Views
  • 2 replies
  • 2 likes

Downloading all saved albums

PlanPremiumCountryUK DeviceSamsung Galaxy 8Operating SystemAndroid (latest) My Question or IssueI can no longer find a way to download all saved albums, is there a way to do it now that not everything is added to saved songs? I'm having this problem ...

Newbie

Plan Premium Country UK  Device Samsung Galaxy 8 Operating System Android (latest)    My Question or Issue I can no longer find a way to download all saved albums, is there a...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Can't stop downloading songs automatically

PlanPremiumCountry DeviceSamsung A5Operating SystemAndroid My Question or IssueHello. So I keep having the same problem regarding my Library song's automatically downloading, even though I have disabled that function. Can't seem to find any solution ...

Newbie

  Plan Premium Country   Device Samsung A5 Operating System Android   My Question or Issue Hello. So I keep having the same problem regarding my Library song's automatically...

1393 Views

0 replies

2 likes

downloading
off
stop
  • 1393 Views
  • 0 replies
  • 2 likes

Playlists and folders displayed in wrong order on Android

Hi everybody, I have a problem with the order of my playlists and folders on my Android smartphone. The right order I set on Desktop does not appear when I press on "Playlists" on my phone, but it only appears when I want to add a song to a Playlist....

Regular

Hi everybody, I have a problem with the order of my playlists and folders on my Android smartphone. The right order I set on Desktop does not appear when I press on "Playlists" on my phone, but it on...

599 Views

0 replies

3 likes

  • 599 Views
  • 0 replies
  • 3 likes

Certain local files won't download to my Samsung S6 edge

I am trying to put some songs that I have that aren't available on spotify onto my phone, most of them download albeit with a lot of convincing for some of them (having to make a new playlist just to download one song, changing the names of the files...

Newbie

I am trying to put some songs that I have that aren't available on spotify onto my phone, most of them download albeit with a lot of convincing for some of them (having to make a new playlist just to...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Other] Persistent download every day

Every day, at least once a day, I get a notification that Spotify is downloading something. It never progresses and never finishes I've checked to see what may be trying to download but can't see anything that needs to complete or start downloading. ...

Visitor

Every day, at least once a day, I get a notification that Spotify is downloading something.    It never progresses and never finishes    I've checked to see what may be trying...

Guido

Spotify Legend

582 Views

1 replies

0 likes

Android
Other
  • 582 Views
  • 1 replies
  • 0 likes