Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48276 Views
66 replies
25 likes

48276 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880548 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880548 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26959 Views
4 replies
0 likes

26959 Views
4 replies
0 likes

Can't log in due to offline error message

I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my songs on mobile (LG K8), but this was solved by tur...

MysticMind89
Regular
I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my ...
2019-03-08 1:12:15 PM
2019-03-08 10:53:30 PM
Noah
Spotify Star
2863 Views
1 replies
0 likes

2863 Views
1 replies
0 likes

Solved!! Stop automatically enabling shuffle

PlanPremiumCountryUSADeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueI understand how to disable shuffle in a playlist. What I would like is for my playlists to not automatically turn shuffle on when I play them. I want to have t...

lenorddan
Casual Listener
Plan Premium Country USA Device Google Pixel 2 XL Operating System Android 9 My Question or Issue I understand how to disable shuffle in a playlist. What I would like is for my playl...
2019-03-08 8:19:23 PM
2019-03-08 10:33:49 PM
lenorddan
Casual Listener
37174 Views
2 replies
9 likes

37174 Views
2 replies
9 likes

Spotify keeps turning off shuffle mode

PlanPremiumCountryGermanyDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueSince the last update the app keeps turning off shuffle mode every time I start a song from my library and I have to enable shuffle mode again. I absolutely hate t...

Nidocon
Casual Listener
Plan Premium Country Germany Device Galaxy S9+ Operating System Android 9 My Question or Issue Since the last update the app keeps turning off shuffle mode every time I start...
2019-03-08 10:23:56 PM
2019-03-08 10:32:27 PM
Noah
Spotify Star
1975 Views
1 replies
0 likes

1975 Views
1 replies
0 likes

Problema ao abrir a página de um artista do meu perfil

PlanPremiumCountryBrasilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Marshmallow My Question or IssueAo tentar visualizar minhas músicas salvas da banda Fall Out Boy, a tela não carrega e permanece preta. Não consigo visualizar nem dar play n...

user-removed
Visitor
Plan Premium Country Brasil Device Samsung Galaxy J5 Prime Operating System Android Marshmallow My Question or Issue Ao tentar visualizar minhas músicas salvas da banda...
2019-03-08 7:54:53 PM
2019-03-08 10:18:08 PM
Bittencourt
Spotify Star
2175 Views
1 replies
0 likes

2175 Views
1 replies
0 likes

Repeat button

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Jngamma
Visitor
Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?
2019-03-08 8:19:41 PM
2019-03-08 9:53:40 PM
Noah
Spotify Star
1062 Views
1 replies
0 likes

1062 Views
1 replies
0 likes

Spotify crashes when opening local playlist in android

PlanPremiumCountryUSDeviceOneplus 6tOperating SystemAndroid Oreo My Question or IssueTitle

Swagnoor
Newbie
Plan Premium Country US Device Oneplus 6t Operating System Android Oreo My Question or Issue Title
2019-03-08 8:51:52 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Saved Albums on New Update

PlanPremiumCountryUsaDeviceVivo v11Operating SystemAndroid OreoMy Question or Issue Spotify has a limit for songs you could save (10,000). I listen to the album format, so I can't save all the songs from album I liked, since then I would be able to o...

ham111
Casual Listener
Plan Premium Country Usa Device Vivo v11 Operating System Android Oreo My Question or Issue Spotify has a limit for songs you could save (10,000). I listen to the album ...
2019-03-08 1:06:12 PM
2019-03-08 8:51:50 PM
nigelje
Music Fan
846 Views
1 replies
0 likes

846 Views
1 replies
0 likes

CAN'T FIND MY SAVED SONGS, HELP!

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me, there are 1977 songs in my Liked Songs but as i sa...

iamgregaugust
Visitor
Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me,...
2019-03-08 2:30:33 PM
2019-03-08 8:45:16 PM
nigelje
Music Fan
1552 Views
1 replies
0 likes

1552 Views
1 replies
0 likes

Download Spotify on Galaxy Watch

PlanPremiumCountryGermanyDeviceSamsung Galaxy WatchOperating SystemAndroid My Question or Issue I can´t find Spotify at galaxy watch apps.Is spotify not available on Samsung galaxy watch?

Sugint
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy Watch Operating System Android My Question or Issue I can´t find Spotify at galaxy watch apps. Is spotify not available on S...
2019-03-08 3:59:26 PM
2019-03-08 8:19:31 PM
Lipovitan
Newbie
1647 Views
1 replies
2 likes

1647 Views
1 replies
2 likes

CONTENT RELATED ISSUE IN INDIA

Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in India , I am facing a lot of issues like my artist's songs not displ...

marcusdedsec123
Visitor
Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in Ind...
2019-03-08 6:35:34 PM
2019-03-08 6:43:00 PM
Mantisentil
Community Legend
684 Views
1 replies
0 likes

684 Views
1 replies
0 likes

!!! (Chk chk chk) cannot save this artist

PlanPremiumCountryFranceDevicehonor 8xOperating SystemAndroid My Question or IssueBy saving an album from band !!! (Chk chk chk) my album library cannot load anymore. Pretty annoying .

Schinfler
Newbie
Plan Premium Country France Device honor 8x Operating System Android My Question or Issue By saving an album from band !!! (Chk chk chk) my album library cannot load anymore....
2019-03-08 6:08:09 PM
341 Views
0 replies
0 likes
Artist album
library malfunction

341 Views
0 replies
0 likes

Downloaded songs won't play continuously in Search mode any more?

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem for a few weeks. How can I fix this? The songs are downloaded to...

flyingnc
Newbie
I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem f...
2019-03-08 5:13:26 PM
521 Views
0 replies
0 likes

521 Views
0 replies
0 likes

Solved!! All of My Music Disappeared!!

PlanPremiumCountryU.S.DeviceLG G4Operating System My Question or IssueI pulled up my spotify app this morning and realized that the majority of my music has been deleted! The playlists are still there, but most of the songs that weren't in a playlist...

Tatortot_29
Casual Listener
Plan Premium Country U.S. Device LG G4 Operating System My Question or Issue I pulled up my spotify app this morning and realized that the majority of my music has been delete...
2019-03-08 3:34:24 PM
2019-03-08 5:07:15 PM
Mantisentil
Community Legend
5918 Views
1 replies
2 likes

5918 Views
1 replies
2 likes

Saved albums missing after the new UI update

Plan PremiumCountry JapanDeviceOnePlus 5TOperating SystemAndroid PieMy Question or IssueAfter the new update, there is only one album l saved recently left in the album section and the albums I saved to library before turned unsaved in android client...

Moedrian
Casual Listener
Plan Premium Country Japan Device OnePlus 5T Operating System Android Pie My Question or Issue After the new update, there is only one album l saved recently left in the album section...
2019-03-08 2:07:54 AM
2019-03-08 4:46:16 PM
Moedrian
Casual Listener
814 Views
2 replies
1 likes
Android

814 Views
2 replies
1 likes

Solved!! Disappearance of "songs" section in My Library

PlanPremiumCountry Italy DeviceHuawei Honor 9 LiteOperating SystemAndroid 8.0.0.141 My Question or IssueHi guys! I've problem with the last update of the Spotify app and also other users are living the same problems. In the "Library" section it is di...

heavy_metal
Casual Listener
Plan Premium Country Italy Device Huawei Honor 9 Lite Operating System Android 8.0.0.141 My Question or Issue Hi guys! I've problem with the last update of the Spotify...
2019-03-08 12:55:36 PM
2019-03-08 2:23:38 PM
heavy_metal
Casual Listener
2917 Views
3 replies
8 likes

2917 Views
3 replies
8 likes

Superuser Contribution Saved Albums/Songs no longer loading

My Question/IssueAbout two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear.PlanStudent PremiumCountry U.S.Device(Motorola G6 Play)Operating...

Roberto_Smitty
Casual Listener
My Question/Issue About two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear. Plan Stu...
2019-02-25 11:43:17 PM
2019-03-08 2:02:09 PM
Peter
Spotify Legend
1098 Views
5 replies
1 likes

1098 Views
5 replies
1 likes

Spotify switches from SD storage to internal storage on hard reboot.

PlanPremiumCountry Device(Kindle)Operating System(Fire OS 6.3.0.1) As the title stated, on reboot spotify switches to internal storage from SD. This makes it so i have to download my entire playlist once again. when i go to switch it back to the SD t...

LittleShoes
Newbie
Plan Premium Country Device (Kindle) Operating System (Fire OS 6.3.0.1) As the title stated, on reboot spotify switches to internal storage from SD. This makes it so i have to ...
2019-02-21 4:55:21 AM
2019-03-08 2:01:06 PM
CryticalAce
Community Legend
667 Views
1 replies
2 likes

667 Views
1 replies
2 likes

Os menus da bibliteca sumiram

PlanPremiumCountry BrasilDeviceZenfone3 Operating SystemAndroid Oreo My Question or Issue Minha biblioteca foi substituída por um menu diferente, outras pessoas continuam com o menu antigo onde apareciam as opções de musicas, artistas e tal, mas o me...

user-removed
Visitor
Plan Premium Country Brasil Device Zenfone3 Operating System Android Oreo My Question or Issue Minha biblioteca foi substituída por um menu diferente, outras p...
2019-03-07 12:03:26 AM
2019-03-08 1:47:50 PM
lucasfrizon
Visitor
678 Views
1 replies
1 likes

678 Views
1 replies
1 likes

Favourite songs not showing in library

PlanFreeCountry WalesDeviceHonor 9Operating SystemAndroid My Question or Issue I've just noticed since I've canceled my premium account that some songs I have favorited (heart symbol) , are not in my favourite library, I've uninstalled and reinstalle...

Spannerj360
Casual Listener
Plan Free Country Wales Device Honor 9 Operating System Android My Question or Issue I've just noticed since I've canceled my premium account that some songs I ha...
2019-03-07 1:22:42 PM
2019-03-08 11:26:50 AM
Spannerj360
Casual Listener
1741 Views
2 replies
0 likes

1741 Views
2 replies
0 likes

Spotify platforms not syncing liked songs

PlanPremium/FamilyCountryCanadaDeviceSamsung Galaxy S8, PCOperating SystemAndroid 8.0, Windows 7, Windows 10 My Question or Issue The issue happens occasionally where a song is saved via the "+" symbol to the PC Spotify app (or the Android Spotify ap...

wylieca
Regular
Plan Premium/Family Country Canada Device Samsung Galaxy S8, PC Operating System Android 8.0, Windows 7, Windows 10 My Question or Issue The issue happens occasionally whe...
2019-03-07 5:14:28 AM
2019-03-08 11:09:13 AM
Loxer
Community Legend
46278 Views
2 replies
28 likes
Songs missing

46278 Views
2 replies
28 likes

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