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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194807 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194807 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536111 Views

78 replies

3 likes

  • 536111 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439706 Views

565 replies

37 likes

Account
Free
  • 439706 Views
  • 565 replies
  • 37 likes

Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

Regular

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lo...

lhurley3

Regular

3619 Views

9 replies

0 likes

Android
pause
playback
  • 3619 Views
  • 9 replies
  • 0 likes

Android app launches when listening on PC, stealing resources

PlanPremiumCountryUSDeviceSamsung s10+Operating SystemWindows 10 1809 My Question or IssueWhen i am listening to spotify on my pc the app will launch on my android. The sound only plays through PC but this is super annoying as it drains the battery a...

Casual Listener

Plan Premium Country US Device Samsung s10+ Operating System Windows 10 1809   My Question or Issue When i am listening to spotify on my pc the app will launch on my android. The ...

Darth_Fluffy

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

[Behind the Lyrics] Missing Fact Tracks

PlanPremiumCountryUSADeviceSamsung Galaxy J3Operating SystemAndroid 7.1.1 My Question or IssueThe songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack are supposed to have Fact Tracks, but they don't display properly when the tracks ...

Regular

Plan Premium Country USA Device Samsung Galaxy J3 Operating System Android 7.1.1   My Question or Issue The songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack a...

922 Views

0 replies

0 likes

Behind the lyrics
  • 922 Views
  • 0 replies
  • 0 likes

Library missing most of my tracks

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Pie My Question or IssueMy library recently changed... I have no more Songs list; my Artists list has only one artist; and my albums list has four albums. I've tried nuking data, uninstalling/...

Newbie

  Plan Premium Country USA Device Pixel 3 Operating System Android Pie   My Question or Issue My library recently changed...  I have no more Songs list; my Artists list has ...

ecj627

Newbie

713 Views

1 replies

1 likes

  • 713 Views
  • 1 replies
  • 1 likes

Spotify on my Android E4 phone is not showing paired devices in Spotify connect

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device E4 Operating System My Question or IssueI am running Spotify on my Android phone and Everything thing...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device E4   Operating System &nbs...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Thr music stopps when im listening to it

When I'm listening to a song,the song after 3-4 seconds it stopps.Fix it asap!Thanks

Casual Listener

When I'm listening to a song,the song after  3-4 seconds it stopps.Fix it asap!Thanks  

Nico

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Plus sign, Heart, Thumbs up

I find the Spotify interface to be a tremendous pain! And it OFTEN does not respond like I expect. For something that costs $120/yr for millions of users, why isn't there a guideline document? Anyway, does anyone have an explanation for why I sometim...

Casual Listener

I find the Spotify interface to be a tremendous pain!  And it OFTEN does not respond like I expect.  For something that costs $120/yr for millions of users, why isn't there a guideline docu...

LarryB34695

Casual Listener

1256 Views

2 replies

3 likes

  • 1256 Views
  • 2 replies
  • 3 likes

How to give a song a like without saving It?

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for this? thank you

Newbie

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for t...

452 Views

0 replies

0 likes

like and dislike
saving song
  • 452 Views
  • 0 replies
  • 0 likes

samsung Galaxy Watch - no Spotify in galaxy watch store

PlanFreeCountryAustralia DeviceOppo R11 Operating SystemAndroid My Question or IssueI don't have spotify when i try to search it in my galaxy watch app store?

Newbie

Plan Free Country Australia  Device Oppo R11  Operating System Android    My Question or Issue I don't have spotify when i try to search it in my galaxy watch app store?

Mantisentil

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Old can't log in because currently set to offline on Android App

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline? The "solution" of reinstall and download again all your offline music is not a solution. Is an invitation to close t...

Casual Listener

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline?   The "solution" of reinstall and download again all your ...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Remove certain songs download playlist

PlanFree/PremiumCountryPortugalDeviceUlefone Armor 5Operating SystemAndroid Oreo 8.1 My Question or IssueWhen i download a playlist from another user i don't have to like all the musics, so i want to remove one or another song, i do not want to delet...

Regular

Plan Free/Premium Country Portugal Device Ulefone Armor 5 Operating System Android Oreo 8.1   My Question or Issue When i download a playlist from another user i don't have to lik...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

LG V30 Android 8 battery drain

PlanPremiumCountryLatviaDeviceLG V30Operating SystemAndroid Oreo My Question or IssueI have downloaded the Spotify app on my brand new LG V30 (already had premium subscription because I have been using it previously on my Nexus 6) and experienced hug...

Casual Listener

Plan Premium Country Latvia Device LG V30 Operating System Android Oreo   My Question or Issue I have downloaded the Spotify app on my brand new LG V30 (already had premium subscr...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

Music not showing under artist

PlanFamily PremiumCountry New Zealand DeviceSamsung Galaxy S6Operating SystemAndroid Nougat My Question or IssueSo when I go into "artists" to see/listen to a specific artist's discography that I've saved, it normally presents no issue. I can see and...

Newbie

Plan Family Premium Country  New Zealand  Device Samsung Galaxy S6 Operating System Android Nougat   My Question or Issue So when I go into "artists" to see/listen to a speci...

Italoduart

Newbie

4581 Views

4 replies

1 likes

  • 4581 Views
  • 4 replies
  • 1 likes

Background playing stops and starts randomly

PlanPremiumCountryPortugalDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI don't know why, but since the last update, when I'm playing music in the background (most part of the time) the music stops and starts again randomly. It...

Newbie

Plan Premium Country Portugal Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I don't know why, but since the last update, when I'm playing music in the...

Nico

Community Legend

1432 Views

1 replies

5 likes

  • 1432 Views
  • 1 replies
  • 5 likes

Solved!! View all downloaded songs and shuffle

PlanPremiumCountryCanadaDeviceGalaxy S8+Operating SystemAndroid Pie Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you over to youtube music. Anyway, I'm trying to get used to spotify, and I'm ...

Casual Listener

Plan Premium Country Canada Device Galaxy S8+ Operating System Android Pie   Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you ...

Omeca13

Casual Listener

7389 Views

1 replies

1 likes

  • 7389 Views
  • 1 replies
  • 1 likes

Playlist are not minesss

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????

Newbie

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????  

Nico

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Can't choose where to save my music

PlanPremiumCountrySpainDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueI always had my music files in my SD card, but now I can't even choose where I want to save my files. Everything is set by default in my internal storage, i...

Newbie

Plan Premium Country Spain Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue I always had my music files in my SD card, but now I can't even choose where I w...

willdoubleg

Casual Listener

1060 Views

1 replies

0 likes

  • 1060 Views
  • 1 replies
  • 0 likes

Where's my library's songs?

Hi. I can't find my songs saved in libraryPlanPremiumCountryBrazilDeviceSamsung Galaxy S7Operating SystemAndroid Oreo

Visitor

 Hi. I can't find my songs saved in library Plan Premium Country Brazil Device Samsung Galaxy S7 Operating System Android Oreo  

Bittencourt

Spotify Star

1567 Views

7 replies

0 likes

  • 1567 Views
  • 7 replies
  • 0 likes

Can't share songs to Instagram Story

PlanPremiumCountryThailandDevice(Samsung Galaxy 9+)Operating SystemAndroid PieMy Question or Issue I can't share songs on Instagram Story. The Instagram Story option doesn't even appear on the list when I choose to share a song. I first encountered t...

Casual Listener

Plan Premium Country Thailand Device (Samsung Galaxy 9+) Operating System Android Pie My Question or Issue   I can't share songs on Instagram Story. The Instagram Story option doesn't ...

Carla991

Newbie

789 Views

2 replies

1 likes

  • 789 Views
  • 2 replies
  • 1 likes

How to listen saved music of an artist

PlanPremiumCountryItalyDeviceAndroid: LG G6Operating SystemW10 My Question or IssueSince the last big update of Spotify, both on computer or smart-phone, selecting an artist from MY LIBRARY you are sent to the main page of the artist. Before it would...

Casual Listener

Plan Premium Country Italy Device Android: LG G6 Operating System W10   My Question or Issue Since the last big update of Spotify, both on computer or smart-phone, selecting an artist ...

696 Views

0 replies

1 likes

  • 696 Views
  • 0 replies
  • 1 likes