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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116555 Views

27 replies

4 likes

  • 116555 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234395 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234395 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594723 Views

79 replies

3 likes

  • 594723 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

487967 Views

581 replies

42 likes

Account
Free
  • 487967 Views
  • 581 replies
  • 42 likes

Lock-Screen Buttons not responsive

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemOne UI version 1.0Adroid version 9 My Question or IssueThe on-screen buttons (lock-screen) are not working any more. I'm not sure if it just stoped working or maby related with an Androi...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S8 Operating System One UI version 1.0 Adroid version 9   My Question or Issue The on-screen buttons (lock-screen) are not working a...

nimsa

Casual Listener

756 Views

2 replies

2 likes

  • 756 Views
  • 2 replies
  • 2 likes

Superuser Contribution Autoplay not working, android pie.

PlanPremiumCountryIsraelDeviceGalaxy S8(G950FD) Operating SystemAndroid Pie (9)My Question or Issue: Autoplay works at random, and most of the time doesn't work at all. After the song I searched for is over, it just stops the music and not playing si...

Regular

Plan Premium Country Israel Device Galaxy S8(G950FD)  Operating System Android Pie (9) My Question or Issue:  Autoplay works at random, and most of the time doesn't work at all.&nb...

Peter

Spotify Legend

818 Views

1 replies

1 likes

  • 818 Views
  • 1 replies
  • 1 likes

Can't find Release Radar and Daily Mixes

PlanPremiumCountryFinland, but account is DutchDeviceHonor 5COperating SystemAndroid 8.1 My Question or IssueWhy I don't find my music library and Release Radar and Daily Mixes.

Casual Listener

  Plan Premium Country Finland, but account is Dutch Device Honor 5C Operating System Android 8.1   My Question or Issue Why I don't find my music library and Release Radar and D...

leviE

Composer

1037 Views

3 replies

1 likes

  • 1037 Views
  • 3 replies
  • 1 likes

Downloaded music randomly removed, have to re download them all the time

PlanPremiumCountryTurkeyDeviceHTCOperating SystemAndroid 5 My Question or IssueI have quite a few playlists donwloaded. But from time to time, and rather frequently, Spotify decides to remove them, and I have to re-download them. It always gets me by...

Visitor

Plan Premium Country Turkey Device HTC Operating System Android 5   My Question or Issue I have quite a few playlists donwloaded.  But from time to time, and rather frequently, Sp...

leviE

Composer

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Facebook connection not working

PlanFamily premiumCountrySlovakiaDeviceXiaomi Mi 8 LiteOperating SystemAndroid Pie My Question or Issue I cannot link my facebook account to my Spotify account. I click on "connect facebook" and nothing happens (photo below). Some solutions?

Newbie

Plan Family premium Country Slovakia Device Xiaomi Mi 8 Lite Operating System Android Pie   My Question or Issue   I cannot link my facebook account to my Spotify account. I clic...

leviE

Composer

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Playlist not playing one specific artist.

PlanPremiumCountryPortugal DeviceXiaomi MI 5XOperating SystemMIUI 9.5 My kpop playlists refuse to play one artist, (G)I-DLE.Tried deleting everything, creating new playlists, restarting and resetting my phone, nothing works.Tried starting the playlis...

Casual Listener

Plan Premium Country Portugal   Device Xiaomi MI 5X Operating System MIUI 9.5   My kpop playlists refuse to play one artist, (G)I-DLE. Tried deleting everything, creating new p...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Playing on phone, but skips between Echo devices

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid OneUI (Pie) My Question or IssueWhile mowing my lawn the other day, I had Spotify set to play only on my phone. After a few minutes, it stopped playing. I checked, and I found th...

Visitor

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android OneUI (Pie)   My Question or Issue While mowing my lawn the other day, I had Spotify set to play only on ...

leviE

Composer

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

SD Card Problem

I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for almost a month. But suddenly 2 days ago I got an erro...

Regular

I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for al...

leviE

Composer

1305 Views

1 replies

0 likes

  • 1305 Views
  • 1 replies
  • 0 likes

[Android] have to download whole spotify songs over and over again.

PlanPremiumCountryGermanyDevice(Samsung Galaxy Note Operating System(Android 9) My Question or IssueIt happened now quite a few times that I have to download my whole music on spotify for playing offline. Seems to happen randomly. It is very annoying...

Newbie

Plan Premium Country Germany Device (Samsung Galaxy Note 😎 Operating System (Android 9)   My Question or Issue It happened now quite a few times that I have to download my whole ...

535 Views

0 replies

1 likes

  • 535 Views
  • 0 replies
  • 1 likes

Media Controls Not working On Lock Screen

PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemAndroid 9 My Question or IssueThe Media Controls displayed on my phones lock screen do not work at all. Once I unlock my phone, I am able to change the songs just fine in both the Spotify ap...

Newbie

Plan Premium Country US Device Samsung Galaxy 10+ Operating System Android 9    My Question or Issue The Media Controls displayed on my phones lock screen do not work at all. Once...

Nico

Community Legend

1496 Views

1 replies

0 likes

  • 1496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify spinnt

Guten Morgen, ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z.B S7 geht es). Ich wollte jetzt mein Handy an mein Laptop pe...

Visitor

Guten Morgen,   ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z....

Guido

Spotify Legend

1866 Views

3 replies

0 likes

  • 1866 Views
  • 3 replies
  • 0 likes

Android data usage

Issues resolved by chatting to support. Thanks 

Newbie

Issues resolved by chatting to support. Thanks  

846 Views

0 replies

0 likes

  • 846 Views
  • 0 replies
  • 0 likes

Behind the Lyrics & BT Problem

Hello, I've had issues with my Spotify since the last app update.1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or normal?2. Since the last update, the app does not automatically open and...

Newbie

Hello,   I've had issues with my Spotify since the last app update. 1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or norma...

390 Views

0 replies

1 likes

  • 390 Views
  • 0 replies
  • 1 likes

Spotify works badly in 4g

PlanPremium for familyCountry ItalyOperating System(Android Pie) My Question or IssueIt's been a long time since I have this problem on any android device I use. When I use wifi connection spotify works fine but, when the wifi is disable and I use th...

Casual Listener

Plan Premium for family Country  Italy Operating System (Android Pie)   My Question or Issue It's been a long time since I have this problem on any android device I use. When I use ...

lordthefrank-it

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

How can i see ALL Playlists in Windows App like in iphone or Andoid app?

How can i see ALL Playlists in Windowes App like in iphone or Andoid app? In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe weird damned Windows App i couldnt see all Playlists together and i don...

Casual Listener

  How can i see ALL Playlists in Windowes App like in iphone or Andoid app?   In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe wei...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle & repeat turn on with every app restart

PlanFamily PremiumCountryUSADeviceGoogle Pixel 2 Operating SystemAndroid 9 My Question or IssueShuffle & repeat turn everytime I restart my phoneTHIS IS DRIVING ME INSANE I HAVE TRIED ALL SOLUTIONS POSTED ONLINESTOP IT OR I WILL STOP PAYING FOR SPOT

Regular

Plan Family Premium Country USA Device Google Pixel 2  Operating System Android 9   My Question or Issue Shuffle & repeat turn everytime I restart my phone THIS IS DRIVING ME...

Guido

Spotify Legend

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect shows active listening on devices on different networks

PlanPremiumCountryCanadaDevicePixel 3LG G4Razer phoneWindows desktopsOperating SystemAndroid 8.1.0 (Oreo) - RazerAndroid 9 (Pie) - Pixel 3Windows 7Windows 10 My Question or IssueDuring the weekdays while my partner is using his phone (Razer) he will ...

Casual Listener

Plan Premium Country Canada Device Pixel 3 LG G4 Razer phone Windows desktops Operating System Android 8.1.0 (Oreo) - Razer Android 9 (Pie) - Pixel 3 Windows 7 Windows 10   My Que...

Guido

Spotify Legend

2431 Views

4 replies

0 likes

Spotify Connect Desktop
  • 2431 Views
  • 4 replies
  • 0 likes

Superuser Contribution Your recommendation are really, really, really bad..

PlanPremiumCountryFranceDevice Samsung s8Operating SystemAndroid 9.0 My Question or Issue Hi spotify, since the last update, I can't get any more the "playlist recently listened" suggestion in my home screen, I have 20 suggestions, and each suggestio...

Newbie

Plan Premium Country France Device  Samsung s8 Operating System Android 9.0   My Question or Issue   Hi spotify, since the last update, I can't get any more the "playlist re...

Guido

Spotify Legend

1179 Views

3 replies

0 likes

  • 1179 Views
  • 3 replies
  • 0 likes

Just Got a Google Home and...

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to listen on each of our device, yeah? AFAIK, I've only...

Newbie

I intend to use it primarily for Spotify. However, when I play Spotify on the Google Home, my girlfriend can't seem to play on her phone. We're on the Premium Duo plan, so we should both be able to l...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

All songs option not available

PlanPremiumCountryIndiaDeviceNokia 7 plusOperating SystemAndroid Pie My Question or IssueI don't see all songs option on my android device anymore .The same is available on my iPad and my PC. I wonder if this is recent UI change that hasn't rolled on...

Visitor

  Plan Premium Country India Device Nokia 7 plus Operating System Android Pie   My Question or Issue I don't see all songs option on my android device anymore .The same is availa...

639 Views

0 replies

1 likes

All songs not available
missing features
  • 639 Views
  • 0 replies
  • 1 likes