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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388809 Views

545 replies

34 likes

Account
Free
  • 388809 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

  • 8069 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Bluetooth Autoplay

PlanPremiumCountryFRANCEDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueWhen my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spotify automatically play or resume songsHow to stop that ?

Casual Listener

Plan Premium Country FRANCE Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue When my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spo...

nmou88

Casual Listener

13375 Views

4 replies

0 likes

  • 13375 Views
  • 4 replies
  • 0 likes

Can't add songs to certain playlists

PlanPremiumCountryUKDeviceSamsung Galaxy J5 Operating System Android 8.1.0 My Question or IssueSome playlists don't show the option to make public/secret and I am unable to add songs to them without receiving the error message "Sorry, something went ...

Newbie

Plan Premium Country UK Device Samsung Galaxy J5    Operating System  Android 8.1.0   My Question or Issue Some playlists don't show the option to make public/secret an...

Nico

Community Legend

395 Views

1 replies

1 likes

  • 395 Views
  • 1 replies
  • 1 likes

Add the option to save incomplete albums

PlanPremium CountryCanada DeviceLG G7 Operating SystemAndroid Oreo My Question or IssueCall me old fashioned but I'm used to (and prefer) having songs organized by albums, even if I only save just one song from an album. It'd be great if we can get t...

Regular

  Plan Premium   Country Canada   Device LG G7   Operating System Android Oreo   My Question or Issue Call me old fashioned but I'm used to (and prefer) ha...

mosohodPeti

Composer

774 Views

3 replies

4 likes

  • 774 Views
  • 3 replies
  • 4 likes

Different Interface in Oneplus 6

Spotify Premium has total different interface in OnePlus6 It has lot of bug and display errorsLibrary section is entirely different than any other andriod phonePersonalised list for Me is not suggestedDownloaded songs dont gets updated in Artist Albu...

Casual Listener

Spotify Premium has total different interface in OnePlus6  It has lot of bug and display errors Library section is entirely different than any other andriod phone Personalised list for Me is ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Unplayable Songs

Plan : PremiumCountry : India At least 40% of my songs are unplayble. Is there some way to fix this ? Most of my favorite songs are unplayble, a little help would be really grateful.

Newbie

  Plan : Premium Country : India  At least 40% of my songs are unplayble. Is there some way to fix this ?  Most of my favorite songs are unplayble, a little help would be really gr...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify plays music on a device not in my WLAN many km away

PlanPremiumCountryGermanyDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueSometimes when I had play Spotify on a device via Spotify Connect at a friends house and I go home and Start Spotify at my own Wlan (many km away!) Spotify starts...

Casual Listener

  Plan Premium Country Germany Device Moto G5 Operating System Android 8.1.0   My Question or Issue Sometimes when I had play Spotify on a device via Spotify Connect at a friends...

Morwen

Casual Listener

638 Views

4 replies

0 likes

  • 638 Views
  • 4 replies
  • 0 likes

Disable behind the lyrics on mobile

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are already disabled in the songs, as are whatever canvases a...

Casual Listener

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are alread...

Brunelicia

Community Legend

962 Views

1 replies

1 likes

  • 962 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't play all of my library anymore ?

PlanPremiumCountryFranceDeviceHonor 5XOperating SystemWindows 10 My Question or IssueIn the Android app, the UI in my Library changed, and now I only have access to Playlists / Artists / Albums, and a Podcasts tab. I used to have access to all of the...

Regular

Plan Premium Country France Device Honor 5X Operating System Windows 10   My Question or Issue In the Android app, the UI in my Library changed, and now I only have access to Playlists...

Jacuzzi510

Regular

8874 Views

9 replies

31 likes

  • 8874 Views
  • 9 replies
  • 31 likes

Solved!!Superuser Contribution Library view is different than usual

PlanPremiumCountryGermany My Question or IssueThe library view is different than usual. (As seen on the screenshot) I know it's a minor thing, but I'm still annoyed of it, I'm just used to the standart library. Is there a way to fix it?

Newbie

  Plan Premium Country Germany   My Question or Issue The library view is different than usual. (As seen on the screenshot) I know it's a minor thing, but I'm still annoyed of it, I'...

Jacuzzi510

Regular

4201 Views

15 replies

2 likes

  • 4201 Views
  • 15 replies
  • 2 likes

Music stops on lockscreen

PlanFreeCountryGreeceDeviceSamsung Galaxy S9Operating SystemAndroid One UI My Question or IssueWhen I close the phone the music stops playing and if I open and close the phone again it plays for a little while then stops again. But when the screen is...

Casual Listener

Plan Free Country Greece Device Samsung Galaxy S9 Operating System Android One UI   My Question or Issue When I close the phone the music stops playing and if I open and close the phon...

Billy-J

Spotify Star

690 Views

5 replies

0 likes

  • 690 Views
  • 5 replies
  • 0 likes

Solved!! Album cover

When I listen to my playlist, the application doesn't show the album cover of the tracks on my android phone. Even the album cover doesn't appear as a lock screen when the screen is turned on. I have no idea what should I set up in settings to see th...

Casual Listener

When I listen to my playlist, the application doesn't show the album cover of the tracks on my android phone. Even the album cover doesn't appear as a lock screen when the screen is turned on. I have...

Hunpara

Casual Listener

3157 Views

4 replies

0 likes

  • 3157 Views
  • 4 replies
  • 0 likes

Ads in Front of Player Controls on Home Screen

I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to the same individual episode screen. If I click the ...

Newbie

I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to ...

Nico

Community Legend

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Startup icon is very strange HELP

PlanPremiumCountrySwedenDeviceHonor 9This comes up when i open Spotify on my Phone which i really dislike it just began doing it please help i tried to uninstall didnt work either.

Newbie

  Plan Premium Country Sweden Device Honor 9 This comes up when i open Spotify on my Phone which i really dislike it just began doing it please help i tried to uninstall didnt work either.

Katerina

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Si è verificato un errore

PlanPremium for FamilyCountryItaliaDeviceSamsung S7Operating SystemAndroid Oreo My Question or IssueSuccede spesso che capiti l'errore che si vede nell'immagine allegata, quando tento di fare una ricerca oppure l'ascolto di album già ascoltati, Qualc...

Newbie

Plan Premium for Family Country Italia Device Samsung S7 Operating System Android Oreo   My Question or Issue Succede spesso che capiti l'errore che si vede nell'immagine allegata...

Jemi

Spotify Legend

9565 Views

1 replies

0 likes

  • 9565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sometimes doesnt share on insta stories

PlanPremiumCountryChile Operating SystemANDROID 9 My Question or IssueSpotify doesn't show the option of share as instagram story, but in the past it did. Sometimes, reseting the app fixes it for a while. Both apps are updated and with no other probl...

Newbie

  Plan Premium Country Chile   Operating System ANDROID 9   My Question or Issue Spotify doesn't show the option of share as instagram story, but in the past it did. Sometime...

Jemi

Spotify Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cover issue

PlanPremiumCountryHungaryDevice Samsung Galaxy S 7 EdgeOperating SystemAndroid Oreo My Question or IssueMy album and playlist cover doesn't show upIt is really irritating.

Newbie

Plan Premium Country Hungary Device  Samsung Galaxy S 7 Edge Operating System Android Oreo   My Question or Issue My album and playlist cover doesn't show up It is really ir...

Jemi

Spotify Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I get back the old UI ?

PlanPremiumCountryBelgiumDeviceOnePlus 5Operating SystemAndroid somethingMy Question or IssueIs there a way to get back the old spotify/UI ? i'm ready to try by any mean. Thanks for the help

Casual Listener

Plan Premium Country Belgium Device OnePlus 5 Operating System Android something My Question or Issue Is there a way to get back the old spotify/UI ?  i'm ready to try by any mean. &nb...

Jemi

Spotify Legend

5497 Views

1 replies

10 likes

  • 5497 Views
  • 1 replies
  • 10 likes

Solved!! New Overlay

Since this day i got a new, weird overlay when i'm playing a perticular song. I dont like it and i would a appreciate it if it could be undone. But i didnt receive any updatesPlanPremiumCountryGermanyDeviceHuawei P20liteOperating SystemAndroid 8.0.0E...

Newbie

Since this day i got a new, weird overlay when i'm playing a perticular song. I dont like it and i would a appreciate it if it could be undone. But i didnt receive any updates Plan Premium Country...

Mantisentil

Community Legend

1249 Views

1 replies

0 likes

  • 1249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast Built in Skips all songs

PlanPremiumCountryNetherlandDeviceGalaxy S8, Xiaomi Mi Box S, Nubia Z17S MiniOperating System(Android Pie, Andoid TV My Question or IssueXiaomi Mi Box S supports Chromecast built in. Every time when I want to cast music from any mobile device (also t...

Casual Listener

Plan Premium Country Netherland Device Galaxy S8, Xiaomi Mi Box S, Nubia Z17S Mini Operating System (Android Pie, Andoid TV 😎   My Question or Issue Xiaomi Mi Box S supports Chro...

Katerina

Spotify Legend

1024 Views

3 replies

0 likes

Chromecast Android
MiBox s
Skiping tracks
  • 1024 Views
  • 3 replies
  • 0 likes

Superuser Contribution App randomly removes songs from permanently saved

PlanPremiumCountryPhilippines Device(Xiaomi Redmi Note 5 Pro)Operating System(Android Oreo, MIUI 9.5) My Question or IssueSometimes Spotify Android app randomly removes songs from "Songs". I haven't created any additional playlists. The songs aren't ...

Casual Listener

Plan Premium Country Philippines    Device (Xiaomi Redmi Note 5 Pro) Operating System (Android Oreo, MIUI 9.5)   My Question or Issue Sometimes Spotify Android app randomly ...

Katerina

Spotify Legend

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes