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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6781 Views

0 replies

7 likes

  • 6781 Views
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  • 7 likes

Spotify switches from SD storage to internal storage on hard reboot.

PlanPremiumCountry Device(Kindle)Operating System(Fire OS 6.3.0.1) As the title stated, on reboot spotify switches to internal storage from SD. This makes it so i have to download my entire playlist once again. when i go to switch it back to the SD t...

Newbie

Plan Premium Country   Device (Kindle) Operating System (Fire OS 6.3.0.1)   As the title stated, on reboot spotify switches to internal storage from SD. This makes it so i have to ...

CryticalAce

Spotify Star

815 Views

1 replies

2 likes

  • 815 Views
  • 1 replies
  • 2 likes

Spotify Crashing

PlanPremiumCountry PortugalDeviceXIAOMI MI5 Operating SystemAndroid 9.0 My Question or Issue Hello guys, My problem started out of nowhere, i dont really know if it was an update or something, but everytime i click on the 3 dots on any playlist or ev...

Casual Listener

Plan Premium Country  Portugal Device XIAOMI MI5  Operating System Android 9.0   My Question or Issue  Hello guys,   My problem started out of nowhere, i dont rea...

xhm11x

Casual Listener

971 Views

2 replies

0 likes

  • 971 Views
  • 2 replies
  • 0 likes

Superuser Contribution İnstagram Story

Don't Share To Music İn İnstagram Story Because I don't see İnstagram Story Button PlanPremiumCountry TurkeyDeviceHonor 9 LiteOperating SystemAndroid 8.0 Please Help Me Heeeeeelp

Regular

 Don't Share To Music İn İnstagram Story Because I don't see İnstagram Story Button  Plan Premium Country  Turkey Device Honor 9 Lite Operating System Android 8.0   Plea...

Daisy

Spotify Legend

1174 Views

10 replies

0 likes

  • 1174 Views
  • 10 replies
  • 0 likes

Superuser Contribution No se ve mi musica.

Al abrir un "ARTISTA" en **bleep** de mi lista, no se visualizan los albumes. Queda cargando.

Newbie

Al abrir un "ARTISTA" en **bleep** de mi lista, no se visualizan los albumes. Queda cargando.

Peter

Spotify Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Local files not accessible anymore

Plan : PremiumCountry : FranceDevice : Samsung A3 2016Operating System: Android v7.0 My Question or Issue:Sometimes ago, I added local files to desktop application (the album is "Gordon Webster Meets Hetty Kate -Gordon Webster, Hetty Kate-") thanks t...

Casual Listener

Plan : Premium Country : France Device : Samsung A3 2016 Operating System: Android v7.0   My Question or Issue: Sometimes ago, I added local files to desktop application (the album is "Gor...

RemiFr

Casual Listener

1926 Views

3 replies

0 likes

  • 1926 Views
  • 3 replies
  • 0 likes

Endless loading spinner when trying to see my downloaded songs

DeviceSamsung Galaxy S5Operating SystemAndroid v5.0Screenshot My Question or IssueI don't get this: I'm trying to see my downloaded songs. They should be available offline, right? Then WHY am I EVER shown a loading spinner? I'm trying to see content ...

Music Fan

Device Samsung Galaxy S5 Operating System Android v5.0 Screenshot       My Question or Issue I don't get this: I'm trying to see my downloaded songs. They should be availa...

lkllnd93

Music Fan

1785 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Bluetooth keeps stopping after installing Spotify

PlanFreeCountryBelgiumDeviceNokia 7.1Operating SystemAnroid 9 (Pie) My Question or IssueMy bluetooth connection is extremely unstable after installing Spotify.I have a bluetooth connection in my car. I can make phone calls, receive and send text mess...

Newbie

Plan Free Country Belgium Device Nokia 7.1 Operating System Anroid 9 (Pie)   My Question or Issue My bluetooth connection is extremely unstable after installing Spotify. I have a blue...

412 Views

0 replies

1 likes

  • 412 Views
  • 0 replies
  • 1 likes

Superuser Contribution Extremely low download speed for offline music

PlanPremiumCountryGreeceDeviceMeizu M6 NoteOperating SystemFlyme 7.1, Android 7.1.2 My Question or IssueTracks I have chosen for offline music, download in extremely low speeds. In other words and for reasons I'm not aware of, Spotify refuses to use ...

Visitor

Plan Premium Country Greece Device Meizu M6 Note Operating System Flyme 7.1, Android 7.1.2   My Question or Issue Tracks I have chosen for offline music, download in extremely low spee...

Eyalci

Visitor

2171 Views

5 replies

0 likes

  • 2171 Views
  • 5 replies
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Superuser Contribution Auto-Playlists seem to start tracks where I left off last, in the middle of songs instead of start

Playback of curated playlists often que far into songs, presumably where I last skipped out of them, rather than playing from the beginning. Ie: Home/Daily Mix# PlanPremiumCountry USADeviceNexus 6, and Android tabletOperating SystemAndroid N My Quest...

Casual Listener

Playback of curated playlists often que far into songs, presumably where I last skipped out of them, rather than playing from the beginning.  Ie: Home/Daily Mix#   Plan Premium Country...

Peter

Spotify Legend

411 Views

1 replies

0 likes

sos
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share what im listening in instagram stories

PlanPremiumCountry ArgentinaDeviceXiaomi redmi note 4 Operating SystemAndroid 7 (nougat) My Question or Issue I can not share a song in the instagram stories because the option does not appear. I already tried installing and uninstalling instagram an...

Casual Listener

Plan Premium Country  Argentina Device Xiaomi redmi note 4  Operating System Android 7 (nougat)    My Question or Issue   I can not share a song in the in...

Katerina

Spotify Legend

2499 Views

3 replies

0 likes

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  • 3 replies
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Slow WLAN because of Spotify App

Hi together,I have a Huawei P20 lite lite with spotify installed. As soon as i start the spotify app, my wlan connection gets really slow. Websites take forever to load. As soon as i switch to mobile data everything is back to normal.When i use my Sa...

Casual Listener

Hi together, I have a Huawei P20 lite lite with spotify installed. As soon as i start the spotify app, my wlan connection gets really slow. Websites take forever to load. As soon as i switch to mobi...

232 Views

0 replies

0 likes

  • 232 Views
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Superuser Contribution Issues with play back once phone is locked.

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few minutes playing a song and the phone locks I'm unable...

Newbie

Ok what happens is while I'm playing music I have a Bluetooth headset when I'm working which is never had an issue before and when I'm driving it connects to the trucks audio deck, now after a few mi...

Peter

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Andoid Spotify Premium

PlanPremiumCountry AustraliaDeviceHuawei RIO-L02Operating SystemAndroid KernelMy Question or Issue Help. I have a premium account but I am not getting the service I am paying for. My downloaded songs are all listed in the 'Songs' folder and the artis...

Casual Listener

Plan Premium Country  Australia Device Huawei RIO-L02 Operating System Android Kernel My Question or Issue  Help. I have a premium account but I am not getting the service I am pay...

Mantisentil

Community Legend

493 Views

3 replies

0 likes

missing songs
  • 493 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search result text does not match picture

PlanFree/PremiumCountry DeviceSamsung Galaxy S7 EdgeAndriod 8.0 My Question or IssueWhen searching, the art for a search result returned did not match the artist returned.I searched for 'lime' and the art was from a song called Limestone by Magic Cit...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S7 Edge Andriod 8.0   My Question or Issue When searching, the art for a search result returned did not match the artist returned....

Peter

Spotify Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

"Download" slider is set to "off" for all playlists. Cannot re-download; in Antarctica.

This has happened a few times before, and I've seen it around the forums without a satisfactory solution. Basically, I've been listening to spotify with no problems at all, and then it suddenly decided to lose track of all of the music I have downloa...

Newbie

This has happened a few times before, and I've seen it around the forums without a satisfactory solution.  Basically, I've been listening to spotify with no problems at all, and then it suddenl...

353 Views

0 replies

0 likes

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Superuser Contribution playlist crossfades with option unset, and skips to wrong time code in songs

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it. I have crossfade turned off, and gapless playback turned on. However, it see...

Music Fan

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it.  I have crossfade tu...

Peter

Spotify Legend

914 Views

1 replies

0 likes

Crossfade
Crossfade on spotify’s playlists
gapless playback
playback
  • 914 Views
  • 1 replies
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Superuser Contribution Micro SD encriptada

PlanPremiumCountryMexico DeviceS9Operating SystemAndroid 8.0.0 Tengo una MicroSD , y esta encriptada. en Spotify tengo musica descargada en la SD. pero siempre que tengo que reiniciar, la ubicacion de almaceamiento me la cambia al INTERNO, y vuelve a...

Casual Listener

Plan Premium Country Mexico  Device S9 Operating System Android 8.0.0   Tengo una MicroSD , y esta encriptada.  en Spotify tengo musica descargada en la SD. pero siempre que t...

javiercabrera83

Casual Listener

682 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Trouble with daily mix

Plan: Free/PremiumDevice: NVIDIA Shield My Question or IssueNo Daily Mix. Daily mix working fine on Android Samsung phone. It was working on my old Android TV Box. I replaced my old Android box with NVIDIA Shield. Logged into my account and No Daily ...

Regular

Plan:  Free/Premium Device:  NVIDIA Shield   My Question or Issue No Daily Mix.  Daily mix working fine on Android Samsung phone.  It was working on my old Andr...

nealhayden

Regular

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Behind the lyrics doesn't work

PlanPremium DeviceAsus Zenfone 5 Operating SystemAndroid Oreo My Question or Issue Before getting premium i was able to see behind the lyrics on spesific tracks or on playlists such as Behind the Lyrics: Hits but now i am not able to view it despite ...

Visitor

Plan Premium   Device Asus Zenfone 5  Operating System Android Oreo   My Question or Issue  Before getting premium i was able to see behind the lyrics on spesific tracks ...

user-removed

Not applicable

481 Views

4 replies

0 likes

  • 481 Views
  • 4 replies
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Superuser Contribution Low sound with bluetooth

Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job about the sound. How can i fix this problem? I have alread...

Newbie

  Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job...

Katerina

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes