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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6959 Views

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7 likes

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Superuser Contribution Search result text does not match picture

PlanFree/PremiumCountry DeviceSamsung Galaxy S7 EdgeAndriod 8.0 My Question or IssueWhen searching, the art for a search result returned did not match the artist returned.I searched for 'lime' and the art was from a song called Limestone by Magic Cit...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S7 Edge Andriod 8.0   My Question or Issue When searching, the art for a search result returned did not match the artist returned....

Peter

Spotify Legend

378 Views

1 replies

0 likes

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"Download" slider is set to "off" for all playlists. Cannot re-download; in Antarctica.

This has happened a few times before, and I've seen it around the forums without a satisfactory solution. Basically, I've been listening to spotify with no problems at all, and then it suddenly decided to lose track of all of the music I have downloa...

Newbie

This has happened a few times before, and I've seen it around the forums without a satisfactory solution.  Basically, I've been listening to spotify with no problems at all, and then it suddenl...

357 Views

0 replies

0 likes

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Superuser Contribution playlist crossfades with option unset, and skips to wrong time code in songs

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it. I have crossfade turned off, and gapless playback turned on. However, it see...

Music Fan

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it.  I have crossfade tu...

Peter

Spotify Legend

928 Views

1 replies

0 likes

Crossfade
Crossfade on spotify’s playlists
gapless playback
playback
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Superuser Contribution Micro SD encriptada

PlanPremiumCountryMexico DeviceS9Operating SystemAndroid 8.0.0 Tengo una MicroSD , y esta encriptada. en Spotify tengo musica descargada en la SD. pero siempre que tengo que reiniciar, la ubicacion de almaceamiento me la cambia al INTERNO, y vuelve a...

Casual Listener

Plan Premium Country Mexico  Device S9 Operating System Android 8.0.0   Tengo una MicroSD , y esta encriptada.  en Spotify tengo musica descargada en la SD. pero siempre que t...

javiercabrera83

Casual Listener

691 Views

4 replies

0 likes

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Superuser Contribution Trouble with daily mix

Plan: Free/PremiumDevice: NVIDIA Shield My Question or IssueNo Daily Mix. Daily mix working fine on Android Samsung phone. It was working on my old Android TV Box. I replaced my old Android box with NVIDIA Shield. Logged into my account and No Daily ...

Regular

Plan:  Free/Premium Device:  NVIDIA Shield   My Question or Issue No Daily Mix.  Daily mix working fine on Android Samsung phone.  It was working on my old Andr...

nealhayden

Regular

803 Views

2 replies

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Behind the lyrics doesn't work

PlanPremium DeviceAsus Zenfone 5 Operating SystemAndroid Oreo My Question or Issue Before getting premium i was able to see behind the lyrics on spesific tracks or on playlists such as Behind the Lyrics: Hits but now i am not able to view it despite ...

Visitor

Plan Premium   Device Asus Zenfone 5  Operating System Android Oreo   My Question or Issue  Before getting premium i was able to see behind the lyrics on spesific tracks ...

user-removed

Not applicable

491 Views

4 replies

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Superuser Contribution Low sound with bluetooth

Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job about the sound. How can i fix this problem? I have alread...

Newbie

  Hi i bought urbanears plattan 2 bluetooth yesterday. But there is a problem the sound is a bit low. I am using samsung galaxy a7 2017. I tried it with samsung s4 and s6 they do both great job...

Katerina

Spotify Legend

672 Views

1 replies

0 likes

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Sort By Artist on Android

PlanPremiumDeviceOnePlus 3TOperating SystemAndroidMy Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library b...

Regular

Plan Premium Device OnePlus 3T Operating System Android My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have...

Lollausen

Regular

765 Views

3 replies

0 likes

Android
artist
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Spotify stops the bar when pausing a podcast

PlanPremiumCountryBrazil DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I'm listening to a podcast and pauses it when I get back to the app and play it again it starts to play from the time it was paused but it star...

Newbie

Plan Premium Country Brazil   Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue  Whenever I'm listening to a podcast and pauses it when I ge...

527 Views

0 replies

0 likes

pause
podcast
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Superuser Contribution Reset "Played" History

PlanPremium CountryUSA DeviceSamsung Galaxy Grand Prime Operating SystemAndroid My Question or IssueSometimes I listen to podcasts until I fall asleep and would like to reset some files listed as "Played" even though I may not have technically been l...

Newbie

Plan Premium   Country USA   Device Samsung Galaxy Grand Prime   Operating System Android   My Question or Issue Sometimes I listen to podcasts until I fall asleep an...

Peter

Spotify Legend

5917 Views

1 replies

2 likes

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  • 2 likes

Superuser Contribution New phone no songs playing/no playlists loading NOTHING WORKING!

PlanPremiumCountryVenezuela DeviceSamsung Galaxy J2 ProOperating SystemAndroid 7.1.1 My Question or Issue Hey lovely spotify community. Have a bit of an issue with a new phone I got. I load up spotify but can't load any of my playlists, just have the...

Casual Listener

Plan Premium Country Venezuela  Device Samsung Galaxy J2 Pro Operating System Android 7.1.1   My Question or Issue   Hey lovely spotify community. Have a bit of an issue wit...

Katerina

Spotify Legend

427 Views

1 replies

0 likes

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Superuser Contribution Are Samsung R3 speakers in multi room compatible with Spotify radio

PlanPremiumCountry UKDeviceDesktop and ipadOperating System(Windows 10, I.O.s My Question or Issue I am about to buy 2 R3 speakers as they score high on 'Which' however I cannot see if they will work to stream the same music to each including Spotify...

Casual Listener

  Plan Premium Country  UK Device Desktop and ipad Operating System (Windows 10, I.O.s   My Question or Issue  I am about to buy 2 R3 speakers as they score high on 'Wh...

Peter

Spotify Legend

813 Views

3 replies

0 likes

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Solved!!Superuser Contribution Sort by Artist on Mobile (Android)

PlanPremium DeviceOnePlus 3TOperating SystemAndroid My Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library...

Regular

Plan Premium   Device OnePlus 3T Operating System Android   My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, ...

Peter

Spotify Legend

482 Views

1 replies

0 likes

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Superuser Contribution Particular albums keeps being added to my Play Queue when starting new music session

PlanPremiumCountry NetherlandsDeviceNote 9, surface book 2, desktop, SonosOperating SystemAndroid Pie, Windows 10 My Question or Issue A particular album keeps being added to my 'Play Queue' it's the same album all the time and it seems to be happeni...

Regular

Plan Premium Country  Netherlands Device Note 9, surface book 2, desktop, Sonos Operating System Android Pie, Windows 10   My Question or Issue   A particular album kee...

Jemi

Spotify Legend

486 Views

3 replies

1 likes

bug
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  • 1 likes

Superuser Contribution "you discovered" page don't go away

i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it (not now) that say:" "you discovered a premium feature!" Can't have anything else on the screen.PlanFreeCountry Isr...

Casual Listener

i had a premium account that finished and i didn't renewed. now I have a screen that keeps on coming back although i try to dismiss it  (not now) that say:" "you discovered a premium feature!" C...

Peter

Spotify Legend

912 Views

3 replies

0 likes

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Phone restart deletes my entire downloaded library

PlanPremiumCountry PHDeviceS9+Operating SystemAndroid Pie My Question or Issue Ever since I've updated my os to Android Pie, Spotify now keeps deleting my entire library every single time I reset my phone. I have tried uninstall/reinstall yet the iss...

Newbie

Plan Premium Country  PH Device S9+ Operating System Android Pie   My Question or Issue  Ever since I've updated my os to Android Pie, Spotify now keeps deleting my entire li...

Mantisentil

Community Legend

1000 Views

1 replies

1 likes

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"Your Library" interface different, in a bad way

PlanPremium for FamilyCountry USA DeviceMotorola Z Play Operating SystemAndroid 8.0.0 My Question or Issue My interface for the "Your Library" section of my app has mysteriously changed and I can't get back to what it was before. I used to have links...

Casual Listener

Plan Premium for Family Country  USA   Device Motorola Z Play   Operating System Android 8.0.0   My Question or Issue  My interface for the "Your Library" section...

kevdela

Newbie

2096 Views

3 replies

2 likes

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Solved!!Superuser Contribution Cannot save/like songs using Google Assistant.

Plan PremiumCountry USDevice Samsung Galaxy S8Operating System Android 8.0.0 According to the link below, I should be able to say "I like/dislike this song" or "Thumbs up/down", which would also add (save) the song to my library in some cases (e.g., ...

Regular

Plan Premium Country US Device Samsung Galaxy S8 Operating System Android 8.0.0   According to the link below, I should be able to say "I like/dislike thi...

Katerina

Spotify Legend

3986 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution Spotify forgets previous 'playing' song when closed and reopened

PlanPremiumCountry NZDevice(iPhone 5SE)Operating System(iOS 12.1.4) My Question or IssueWhen I return to Spotify after an hour or so, the song that was previously playing is no longer in the play section at the bottom. It's like the app resets itself...

Regular

Plan Premium Country  NZ Device (iPhone 5SE) Operating System (iOS 12.1.4)   My Question or Issue When I return to Spotify after an hour or so, the song that was previously playin...

vetoben

Visitor

6663 Views

14 replies

2 likes

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  • 14 replies
  • 2 likes

Recommended Music

PlanPremiumCountry USDeviceSamsung Galaxy S8+Operating SystemAndroid 8 I had seen a thread on here but the issue was not solved so here I am.This is only happening on one playlist of mine (so far). At the end of my one playlist on my Android phone, S...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy S8+ Operating System Android 8   I had seen a thread on here but the issue was not solved so here I am. This is only happening on on...

405 Views

0 replies

0 likes

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