Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112437 Views

26 replies

3 likes

  • 112437 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226277 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226277 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

584043 Views

79 replies

3 likes

  • 584043 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480583 Views

577 replies

40 likes

Account
Free
  • 480583 Views
  • 577 replies
  • 40 likes

Crown The Empire will not play.

None of the songs from Crown The Empire will play Spotify is up to date I uninstalled reinstalled cleared everything and still will not play will also not play on a web browser

Casual Listener

None of the songs from Crown The Empire will play Spotify is up to date I uninstalled reinstalled cleared everything and still will not play will also not play on a web browser

Nico

Community Legend

1034 Views

3 replies

0 likes

  • 1034 Views
  • 3 replies
  • 0 likes

I can't play any other song

PlanPremiumCountryPhilippinesDevice(Pixel 2 xl, iPad pro, lg TV)Operating System(iOS 10, Android Oreo) My Question or IssueMy Spotify cant play any other song but this random song called strange by dedmem. I've tried various devices, but after five s...

Newbie

Plan Premium Country Philippines Device (Pixel 2 xl, iPad pro, lg TV) Operating System (iOS 10, Android Oreo)   My Question or Issue My Spotify cant play any other song but this r...

makoman115

Newbie

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

Spotify is restarting my poscast episodes

PlanPremium CountryBrazil DeviceMoto G5 Plus Operating SystemAndroid 8 My Question or IssueThe Spotify application is not returning my podcast episode on the point I stoped. It is returning from the beggining when I stop the episode for some time. Th...

Newbie

Plan Premium   Country Brazil   Device Moto G5 Plus   Operating System Android 8   My Question or Issue The Spotify application is not returning my podcast episode on...

user-removed

Not applicable

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes

Cannot pause play or switch music on lock screen S10e

I'm using an S10e phone and the spotify widget on my lock screen does not allow me to use the skip song or pause button. It makes the animation that I've pressed it but does not pause/skip the track.

Visitor

  I'm using an S10e phone and the spotify widget on my lock screen does not allow me to use the skip song or pause button. It makes the animation that I've pressed it but does not pause/skip th...

Nico

Community Legend

788 Views

1 replies

1 likes

  • 788 Views
  • 1 replies
  • 1 likes

Daily Mix is not loading new songs

PlanPremiumCountryBrasilDeviceMotorola G5SOperating SystemAndroid My Question or IssueMy Daily mix playlist are not loading new songs as I'm listening, when the last song end it start all over again. What to do?

Newbie

Plan Premium Country Brasil Device Motorola G5S Operating System Android   My Question or Issue My Daily mix playlist are not loading new songs as I'm listening, when the last song end...

sonoflife

Music Fan

626 Views

1 replies

2 likes

  • 626 Views
  • 1 replies
  • 2 likes

How to listen to an album (UNshuffled) on Android ?

Hello,I'm new to spotify, got a premium (family) account but I don't understand at all how this app works.When I select an album, the only choice I have is "shuffle play" (which I hate, never use and even find disrepectful towards artists). If I "div...

Newbie

Hello, I'm new to spotify, got a premium (family) account but I don't understand at all how this app works. When I select an album, the only choice I have is "shuffle play" (which I hate, never use...

857 Views

0 replies

0 likes

  • 857 Views
  • 0 replies
  • 0 likes

Spotify app is not on Galaxy Watch store...

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy 9, Gear S2)Operating System(Android Oreo) My Question or IssueThe Spotify App is not downloadable or even possible to be found via link. And do not link me to the supposedly fixed link BECAUSE IT I...

Newbie

Plan Premium Country United States Device (Samsung Galaxy 9, Gear S2) Operating System (Android Oreo)   My Question or Issue The Spotify App is not downloadable or even possible t...

822 Views

0 replies

4 likes

Galaxy Watch
Gear S2
  • 822 Views
  • 0 replies
  • 4 likes

Algorithm is useless. No variation.

PlanPremiumCountryswedenDeviceOneplus3tOperating Systemoxygen My Question or IssueI have problems with lack of variation. The same songs keep coming back over and over. This is true for the weekly discover-list as well as any playlist-radio. It keeps...

Newbie

Plan Premium Country sweden Device Oneplus3t Operating System oxygen   My Question or Issue I have problems with lack of variation. The same songs keep coming back over and over. This ...

722 Views

0 replies

8 likes

  • 722 Views
  • 0 replies
  • 8 likes

Cannot play local files on my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemWindows 10 My Question or IssueSo I can listen local files just fine on my PC, but my phone just will not under any circumstance play local file on my phone. I used to be able to do this no...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Windows 10   My Question or Issue So I can listen local files just fine on my PC, but my phone just will not under a...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Optimize Spotify for Smaller Screens

PlanPremiumCountryPhilippinesDeviceKospet HopeOperating SystemAndroid 7.1 My Question or IssueKospet Hope Smartwatch is running a full version of Android and has a screen resolution of 400x400. Does Spotify has a version that is optimized for low res...

Newbie

Plan Premium Country Philippines Device Kospet Hope Operating System Android 7.1   My Question or Issue Kospet Hope Smartwatch is running a full version of Android and has a screen res...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Pioneer unstable spotify link

Plan PremiumCountry CanadaDevicep20 proOperating SystemAndroid Oreo My Question or IssueI own a pioneer car radio bluetooth with spotify. Firmware updated to latest version. 6900bt.There is issue with the spotify app. I can easily listen to music in ...

Newbie

Plan Premium Country Canada Device p20 pro Operating System Android Oreo   My Question or Issue I own a pioneer car radio bluetooth with spotify. Firmware updated to latest ver...

TerminalCityNZ

Regular

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Solved!! Interface issue

CountryMéxicoDeviceZTE blade a510Operating SystemAndroid 6PlanFamiliar My Question or IssueI have create a new account and my interface is changed, other friends have the normal interface, and my old acount chage too, how can return to the old interf...

Newbie

  Country México Device ZTE blade a510 Operating System Android 6 Plan Familiar     My Question or Issue I have create a new account and my interface is changed, other frie...

Bittencourt

Spotify Star

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Samsung s10 using earbud keeps pausing

Free subscriptionDeviceS10 using earbuds My Question or IssueSpotify keeps pausing when in my pocket with screen locked and case covering screen. No other apps playing music or audio books do this. It is a Spotify issue or setting I need help with.

Casual Listener

Free subscription Device S10 using earbuds     My Question or Issue Spotify keeps pausing when in my pocket with screen locked and case covering screen. No other apps playing music or...

LGChammer

Newbie

26624 Views

14 replies

21 likes

  • 26624 Views
  • 14 replies
  • 21 likes

No puedo compartir en instagram stories

Hola, en mi spotify no me aparece la opcion de compartir por instagram stories, tengo la version 8.5.1.734 y de instagram 88.0.0.14.99 y tengo Android 8.Por favor si alguien puede ayudar, gracias!

Newbie

Hola, en mi spotify no me aparece la opcion de compartir por instagram stories, tengo la version 8.5.1.734  y de instagram 88.0.0.14.99 y tengo Android 8. Por favor si alguien puede ayudar, gra...

1105 Views

0 replies

1 likes

  • 1105 Views
  • 0 replies
  • 1 likes

No more 'songs' option in library

Under my 'your library' on my phone there is no 'songs' option anymore. There is only 'playlists, artists and albums'. The only option that has most of my sons is 'liked songs'. However when I save and download a new album, the music does not always ...

Newbie

Under my 'your library' on my phone there is no 'songs' option anymore. There is only 'playlists, artists and albums'. The only option that has most of my sons is 'liked songs'. However when I save a...

Barny1

Newbie

1327 Views

1 replies

8 likes

  • 1327 Views
  • 1 replies
  • 8 likes

Can't Find Some Songs on Liked Songs

PlanPremiumCountryTurkeyDeviceLG G4cOperating SystemAndroid 6.0 My Question or IssueI can't find some songs on my ''Liked Songs'' playlist by using ''Find in Liked Songs''. I tried to re-add those songs to my playlist but I still can't find. I can fi...

Casual Listener

Plan Premium Country Turkey Device LG G4c Operating System Android 6.0   My Question or Issue I can't find some songs on my ''Liked Songs'' playlist by using ''Find in Liked Songs''. I...

12dec

Casual Listener

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on mobile is way too slow

PlanPremiumCountryIsrael Device(Xiaomi Redmi note 5Operating SystemAndroid Oreo My Question: Having a really hard time with the app on mobile lately. Since 3 days ago I started to experience some really long loading times, it can either be when I swi...

Casual Listener

Plan Premium Country Israel  Device (Xiaomi Redmi note 5 Operating System Android Oreo   My Question:    Having a really hard time with the app on mobile lately. S...

t3685

Regular

63720 Views

6 replies

12 likes

  • 63720 Views
  • 6 replies
  • 12 likes

Playlist Search and Playback

PlanPremiumCountryUKDeviceSamsung S10+Operating SystemAndroid 9 Pie My Question or Issue See image for issue as copy and paste doesn't work with this box.

Newbie

Plan Premium Country UK Device Samsung S10+ Operating System Android 9 Pie   My Question or Issue   See image for issue as copy and paste doesn't work with this box.   ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Music skipping

My music just randomly skips after maybe 30 seconds . Almost like it's scanning through my music.PlanPremium

Casual Listener

My music just randomly skips after maybe 30 seconds . Almost like it's scanning through my music. Plan Premium  

catricenichole

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Ready aim fire imagine dragon not avalible for listen or download??

Ready aim fire is my favorite song and I tried to find it on spotify and it gave me this is there a way to fix this or is it there for a reason

Newbie

  Ready aim fire is my favorite song and I tried to find it on spotify and it gave me this is there a way to fix this or is it there for a reason

1939 Views

0 replies

0 likes

  • 1939 Views
  • 0 replies
  • 0 likes