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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201767 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201767 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546093 Views

78 replies

3 likes

  • 546093 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453964 Views

571 replies

38 likes

Account
Free
  • 453964 Views
  • 571 replies
  • 38 likes

One of my daily mixes won't work

Plan ?Premium FinlandSamsung Galaxy S9+Operating SystemAndroid something My Question or IssueI have recently noticed that one of my six daily mixes doesn't work. When I go and try to listen to one of them, number one to be exact, it just says "unfort...

Newbie

Plan ? Premium  Finland Samsung Galaxy S9+ Operating System Android something   My Question or Issue I have recently noticed that one of my six daily mixes doesn't work. When I go a...

Bittencourt

Spotify Star

676 Views

1 replies

0 likes

Samsung
  • 676 Views
  • 1 replies
  • 0 likes

Can't edit queue when using Connect with PS4

PlanPremiumCountryUSDeviceSamsung Galaxy S8+, PlayStation 4Operating SystemOreo My Question or IssueThe drag & drop bars to edit the queue order do not appear when using Android Connect to play on my PS4. The bars appear as normal when playing throug...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S8+, PlayStation 4 Operating System Oreo   My Question or Issue The drag & drop bars to edit the queue order do not appear when using ...

1091 Views

0 replies

0 likes

  • 1091 Views
  • 0 replies
  • 0 likes

Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

Regular

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lo...

lhurley3

Regular

3664 Views

9 replies

0 likes

Android
pause
playback
  • 3664 Views
  • 9 replies
  • 0 likes

Android app launches when listening on PC, stealing resources

PlanPremiumCountryUSDeviceSamsung s10+Operating SystemWindows 10 1809 My Question or IssueWhen i am listening to spotify on my pc the app will launch on my android. The sound only plays through PC but this is super annoying as it drains the battery a...

Casual Listener

Plan Premium Country US Device Samsung s10+ Operating System Windows 10 1809   My Question or Issue When i am listening to spotify on my pc the app will launch on my android. The ...

Darth_Fluffy

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

[Behind the Lyrics] Missing Fact Tracks

PlanPremiumCountryUSADeviceSamsung Galaxy J3Operating SystemAndroid 7.1.1 My Question or IssueThe songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack are supposed to have Fact Tracks, but they don't display properly when the tracks ...

Regular

Plan Premium Country USA Device Samsung Galaxy J3 Operating System Android 7.1.1   My Question or Issue The songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack a...

930 Views

0 replies

0 likes

Behind the lyrics
  • 930 Views
  • 0 replies
  • 0 likes

Library missing most of my tracks

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Pie My Question or IssueMy library recently changed... I have no more Songs list; my Artists list has only one artist; and my albums list has four albums. I've tried nuking data, uninstalling/...

Newbie

  Plan Premium Country USA Device Pixel 3 Operating System Android Pie   My Question or Issue My library recently changed...  I have no more Songs list; my Artists list has ...

ecj627

Newbie

719 Views

1 replies

1 likes

  • 719 Views
  • 1 replies
  • 1 likes

Spotify on my Android E4 phone is not showing paired devices in Spotify connect

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device E4 Operating System My Question or IssueI am running Spotify on my Android phone and Everything thing...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device E4   Operating System &nbs...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Thr music stopps when im listening to it

When I'm listening to a song,the song after 3-4 seconds it stopps.Fix it asap!Thanks

Casual Listener

When I'm listening to a song,the song after  3-4 seconds it stopps.Fix it asap!Thanks  

Nico

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Plus sign, Heart, Thumbs up

I find the Spotify interface to be a tremendous pain! And it OFTEN does not respond like I expect. For something that costs $120/yr for millions of users, why isn't there a guideline document? Anyway, does anyone have an explanation for why I sometim...

Casual Listener

I find the Spotify interface to be a tremendous pain!  And it OFTEN does not respond like I expect.  For something that costs $120/yr for millions of users, why isn't there a guideline docu...

LarryB34695

Casual Listener

1276 Views

2 replies

3 likes

  • 1276 Views
  • 2 replies
  • 3 likes

How to give a song a like without saving It?

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for this? thank you

Newbie

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for t...

467 Views

0 replies

0 likes

like and dislike
saving song
  • 467 Views
  • 0 replies
  • 0 likes

samsung Galaxy Watch - no Spotify in galaxy watch store

PlanFreeCountryAustralia DeviceOppo R11 Operating SystemAndroid My Question or IssueI don't have spotify when i try to search it in my galaxy watch app store?

Newbie

Plan Free Country Australia  Device Oppo R11  Operating System Android    My Question or Issue I don't have spotify when i try to search it in my galaxy watch app store?

Mantisentil

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Old can't log in because currently set to offline on Android App

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline? The "solution" of reinstall and download again all your offline music is not a solution. Is an invitation to close t...

Casual Listener

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline?   The "solution" of reinstall and download again all your ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Remove certain songs download playlist

PlanFree/PremiumCountryPortugalDeviceUlefone Armor 5Operating SystemAndroid Oreo 8.1 My Question or IssueWhen i download a playlist from another user i don't have to like all the musics, so i want to remove one or another song, i do not want to delet...

Regular

Plan Free/Premium Country Portugal Device Ulefone Armor 5 Operating System Android Oreo 8.1   My Question or Issue When i download a playlist from another user i don't have to lik...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

LG V30 Android 8 battery drain

PlanPremiumCountryLatviaDeviceLG V30Operating SystemAndroid Oreo My Question or IssueI have downloaded the Spotify app on my brand new LG V30 (already had premium subscription because I have been using it previously on my Nexus 6) and experienced hug...

Casual Listener

Plan Premium Country Latvia Device LG V30 Operating System Android Oreo   My Question or Issue I have downloaded the Spotify app on my brand new LG V30 (already had premium subscr...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Music not showing under artist

PlanFamily PremiumCountry New Zealand DeviceSamsung Galaxy S6Operating SystemAndroid Nougat My Question or IssueSo when I go into "artists" to see/listen to a specific artist's discography that I've saved, it normally presents no issue. I can see and...

Newbie

Plan Family Premium Country  New Zealand  Device Samsung Galaxy S6 Operating System Android Nougat   My Question or Issue So when I go into "artists" to see/listen to a speci...

Italoduart

Newbie

4606 Views

4 replies

1 likes

  • 4606 Views
  • 4 replies
  • 1 likes

Background playing stops and starts randomly

PlanPremiumCountryPortugalDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI don't know why, but since the last update, when I'm playing music in the background (most part of the time) the music stops and starts again randomly. It...

Newbie

Plan Premium Country Portugal Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I don't know why, but since the last update, when I'm playing music in the...

Nico

Community Legend

1439 Views

1 replies

5 likes

  • 1439 Views
  • 1 replies
  • 5 likes

Solved!! View all downloaded songs and shuffle

PlanPremiumCountryCanadaDeviceGalaxy S8+Operating SystemAndroid Pie Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you over to youtube music. Anyway, I'm trying to get used to spotify, and I'm ...

Casual Listener

Plan Premium Country Canada Device Galaxy S8+ Operating System Android Pie   Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you ...

Omeca13

Casual Listener

7391 Views

1 replies

1 likes

  • 7391 Views
  • 1 replies
  • 1 likes

Playlist are not minesss

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????

Newbie

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????  

Nico

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Can't choose where to save my music

PlanPremiumCountrySpainDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueI always had my music files in my SD card, but now I can't even choose where I want to save my files. Everything is set by default in my internal storage, i...

Newbie

Plan Premium Country Spain Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue I always had my music files in my SD card, but now I can't even choose where I w...

willdoubleg

Casual Listener

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes

Where's my library's songs?

Hi. I can't find my songs saved in libraryPlanPremiumCountryBrazilDeviceSamsung Galaxy S7Operating SystemAndroid Oreo

Visitor

 Hi. I can't find my songs saved in library Plan Premium Country Brazil Device Samsung Galaxy S7 Operating System Android Oreo  

Bittencourt

Spotify Star

1590 Views

7 replies

0 likes

  • 1590 Views
  • 7 replies
  • 0 likes