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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397695 Views

547 replies

35 likes

Account
Free
  • 397695 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8520 Views

0 replies

7 likes

  • 8520 Views
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  • 7 likes

New user, change in UI, my library on Android is useless

Premium (joined spotify & prem on Dec 2018)MexicoSamsung S8/ Android My Question or IssueTwo months after joining Spotify I noticed a change in my library (mobile version). After spending a considerable time building it up, all of a sudden it turned ...

Newbie

Premium (joined spotify & prem on Dec 2018) Mexico Samsung S8/ Android   My Question or Issue Two months after joining Spotify I noticed a change in my library (mobile version). After s...

viktorskiski

Regular

1390 Views

2 replies

5 likes

liked songs
mobile app
my library
UI
  • 1390 Views
  • 2 replies
  • 5 likes

Spotify bluetooth disconnects every time a song changes

PlanPremiumCountryUSADeviceT-mobile Revvl 2Operating SystemAndroid 8.1.0 (Oreo) My Question or IssueI have a bluetooth radio (Kenwood DPX3) in my car that i specifically bought for spotify use. I had an iphone 5c that bluetooth worked with the radio ...

Newbie

  Plan Premium Country USA Device T-mobile Revvl 2 Operating System Android 8.1.0 (Oreo)   My Question or Issue I have a bluetooth radio (Kenwood DPX3) in my car that i specifica...

991 Views

0 replies

5 likes

  • 991 Views
  • 0 replies
  • 5 likes

new interface

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRIME 2Operating SystemAndroid Oreo My Question or Issuewhen i was free on spotify, the new interface showed up, but when i become premium just got back to the default interface. tried to get help on fb...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 PRIME 2 Operating System Android Oreo   My Question or Issue when i was free on spotify, the new interface showed up, but when i be...

522 Views

0 replies

1 likes

  • 522 Views
  • 0 replies
  • 1 likes

Can't show artist's playlist when going back

PlanPremiumCountry DeviceHuawei P10Operating SystemAndroid pie My Question or IssueWhen playing a song from an artist,the app is unable to show me te entire artist's songs list when clicking back/return and keep loading it showing a green circle. I d...

Casual Listener

Plan Premium Country   Device Huawei P10 Operating System Android pie   My Question or Issue When playing a song from an artist,the app is unable to show me te entire artist's son...

Lod13

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Superuser Contribution Move saved Songs

Heyi use spotify with my tabletAs i installed spotify, the songs were saved to the general space of my android tablet.Than i changed the saving to my SD-Card, but the spotify has 11 GB Mainspace in use + the SDHow can i move the songs to the SD-Card?...

Casual Listener

Hey i use spotify with my tablet As i installed spotify, the songs were saved to the general space of my android tablet. Than i changed the saving to my SD-Card, but the spotify has 11 GB Mainspac...

Guido

Spotify Legend

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Superuser Contribution Herunterladen nur über Wlan

PlanPremiumCountryDeutschland DeviceSony xperia xy premiumOperating SystemAndroid 9 My Question or Issue Herunterladen nur über Wlan Button aktiviert. Trotzdem kommt es den öfteren vor das mein Spotify über Mobilfunk Daten herunterladet. Warum tut es...

Newbie

  Plan Premium Country Deutschland  Device Sony xperia xy premium Operating System Android 9   My Question or Issue   Herunterladen nur über Wlan Button aktiviert. Tro...

Guido

Spotify Legend

24912 Views

1 replies

0 likes

  • 24912 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums not showing up in library but artist do.

.Planfamily PremiumCountryNetherlandsDeviceWiko Upulse lite Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSinds a couple of weeks a go suddenly when I click on certain artists in my library that i follow and saved (not d...

Newbie

. Plan family Premium Country Netherlands Device Wiko Upulse lite  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Sinds a couple of weeks a ...

Guido

Spotify Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Local files won't play

hey guys, so i'm on premium in australia and ive a motorola g6 plus on android something,my issue is that some of my local files work and some don'tlike take this for exampleas you can see electric barbarella doesnt work, but the thing is a few days ...

Newbie

hey guys, so i'm on premium in australia and ive a motorola g6 plus on android something, my issue is that some of my local files work and some don't like take this for example as you can see ...

Mantisentil

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Muting artists

My problem is that I don't have the feature allowing me to mute artists.I know it's available in my location, furthermore,people with Android also have it,nonetheless after thoroughly updating the app,the feature still isn't there.Any suggestions wha...

Newbie

My problem is that I don't have the feature allowing me to mute artists.I know it's available in my location, furthermore,people with Android also have it,nonetheless after thoroughly updating the ap...

Mantisentil

Community Legend

1967 Views

1 replies

0 likes

  • 1967 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify 1.2.15 vs 1.2.8 for Tizen / Samsung Watch

Hello. As some of you may know, spotify for tizen was missing for about 3 weeks. Spotify team was able to solve this problem 2 days ago. But issues are still ongoing. Some of Tizen users (Galaxy Watch, Gear Sport, Galaxy Active) received version 1.2....

Music Fan

Hello. As some of you may know, spotify for tizen was missing for about 3 weeks. Spotify team was able to solve this problem 2 days ago. But issues are still ongoing.    Some of Tizen use...

Guido

Spotify Legend

794 Views

1 replies

0 likes

tizen
TizenOS
Tizenplatform
  • 794 Views
  • 1 replies
  • 0 likes

Synchronized files no longer recognized

PlanPremiumCountryFrance DeviceSony xperia z3 compactOperating SystemAndroid 6.0.1 My Question or IssueIm using Spotify (currently version 8.4.97.807) on a Sony Xperia Z3 compact . This old phone do not have any SIM card, im using it for music and co...

Casual Listener

  Plan Premium Country France  Device Sony xperia z3 compact Operating System Android 6.0.1   My Question or Issue Im using Spotify (currently version 8.4.97.807) on a Sony ...

Franci77

Casual Listener

592 Views

1 replies

0 likes

synchronization
Troubleshooting
  • 592 Views
  • 1 replies
  • 0 likes

I cant see songs

PlanPremiumCountryTurkeyDevice(ASUS ZENFONE MAX)Operating System(Android 6.0.1) My Issue is when I click the singers(on my library or On all Singers part ) I cant see anything,I cant see Singer's songs,I saved songs but I cant see,I see Just a black ...

Newbie

Plan Premium Country Turkey Device (ASUS ZENFONE MAX) Operating System (Android 6.0.1)   My Issue is when I click the singers(on my library or On all Singers part ) I cant see anything,...

Nico

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

No filter and search bar on top of playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueIn previous releases, there was the easy to use filter-bar with sorting and search functionality on top of every playlist if swiped.That filter bar isn't ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue In previous releases, there was the easy to use filter-bar with sorting and se...

653 Views

0 replies

5 likes

  • 653 Views
  • 0 replies
  • 5 likes

Albums doesn't show

Plan Premium Country Taiwan Device Smartisan R1 Operating System Android 8.1.0 My Question or Issue I have installed Spotify Desktop (Mac)、iPad and Android, and I found if I save some songs, then these songs will appear in "Liked Songs" (Mac、iPad and...

Newbie

Plan Premium Country Taiwan Device Smartisan R1 Operating System Android 8.1.0 My Question or Issue I have installed Spotify Desktop (Mac)、iPad and Android, and I found if I save some songs, then the...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

getting my account on my phone

HelloI signed up for a trial free account. I downloaded the app on my Samsung Galaxy 7 Edge and it connected to my husbands spotify account. I have installed/uninstalled the app numerous times but it always connects with his. Any info appreciated on ...

Casual Listener

Hello I signed up for a trial free account. I downloaded the app on my Samsung Galaxy 7 Edge and it connected to my husbands spotify account. I have installed/uninstalled the app numerous times but ...

CH101

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Android Spotify displays my username as numbers on song screen

PlanPremiumCountryJapan DeviceGoogle Pixel 3 XLOperating SystemAndroid Oreo My Question or IssueHi, so I've been having this issue for quite a while now, maybe more than a year.I used my Facebook account to sign up Spotify and I have the [Facebook Da...

Visitor

Plan Premium Country Japan   Device Google Pixel 3 XL Operating System Android Oreo   My Question or Issue Hi, so I've been having this issue for quite a while now, maybe mo...

544 Views

0 replies

0 likes

Android 9
  • 544 Views
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  • 0 likes

Can't filter view saved songs by artists/search saved songs in new interface

PlanPremiumCountryBrazilDeviceAsus Zenfone 4Operating SystemAndroid 7.1.1 - Nougat My Question or IssueTwo days ago (April 30th), apparently my Spotify autoupdate to a new version (currently, 8.4.97.807) or simply a new interface. It seems like this ...

Casual Listener

Plan Premium Country Brazil Device Asus Zenfone 4 Operating System Android 7.1.1 - Nougat   My Question or Issue Two days ago (April 30th), apparently my Spotify autoupdate to a new ve...

felipe_trapt

Casual Listener

1192 Views

1 replies

1 likes

Filter songs
Search for a song expanded
viewing
  • 1192 Views
  • 1 replies
  • 1 likes

WiFi speaker starts working at home when listening to Spotify in car

PlanPremiumCountryUnited KingdomDevicesOne Plus 3T phone, Audio Pro 200 WiFi Speaker, BMW carOperating System(Android) My Question or IssueJust wondering if anyone can explain this rather odd issue I had yesterday!On Sunday morning I was listening to...

Regular

Plan Premium Country United Kingdom Devices One Plus 3T phone, Audio Pro 200 WiFi Speaker, BMW car Operating System (Android)   My Question or Issue Just wondering if anyone can explai...

699 Views

0 replies

0 likes

  • 699 Views
  • 0 replies
  • 0 likes

Solved!! My mobile did an automatic reset now i do not have premium

PPhello my mobile did an automatic reset. Now I tried to loggin in my account it worked, but premium is not working any moreI have an android deviceI tried to Install Spotify again, but nothing changed. Or shall I cancel the contract by email and boo...

Casual Listener

PPhello my mobile did an automatic reset. Now I tried to loggin in my account it worked, but premium is not working any more I have an android device I tried to Install Spotify again, but nothing c...

Nico

Community Legend

1204 Views

5 replies

0 likes

Premium
  • 1204 Views
  • 5 replies
  • 0 likes

[Android] Shuffle my saved/downloaded songs

I am referring to this idea which is already closed unfortunately so I cannot give an answer... It is stated that the library function has changed recently and in order to shuffle my saved or downloaded songs I have to 'like' them. The point is: I do...

Newbie

I am referring to this idea which is already closed unfortunately so I cannot give an answer... It is stated that the library function has changed recently and in order to shuffle my saved or downloa...

523 Views

0 replies

1 likes

Android
  • 523 Views
  • 0 replies
  • 1 likes