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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201741 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201741 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546054 Views

78 replies

3 likes

  • 546054 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453924 Views

571 replies

38 likes

Account
Free
  • 453924 Views
  • 571 replies
  • 38 likes

Can't share songs to Instagram Story

PlanPremiumCountryThailandDevice(Samsung Galaxy 9+)Operating SystemAndroid PieMy Question or Issue I can't share songs on Instagram Story. The Instagram Story option doesn't even appear on the list when I choose to share a song. I first encountered t...

Casual Listener

Plan Premium Country Thailand Device (Samsung Galaxy 9+) Operating System Android Pie My Question or Issue   I can't share songs on Instagram Story. The Instagram Story option doesn't ...

Carla991

Newbie

803 Views

2 replies

1 likes

  • 803 Views
  • 2 replies
  • 1 likes

How to listen saved music of an artist

PlanPremiumCountryItalyDeviceAndroid: LG G6Operating SystemW10 My Question or IssueSince the last big update of Spotify, both on computer or smart-phone, selecting an artist from MY LIBRARY you are sent to the main page of the artist. Before it would...

Casual Listener

Plan Premium Country Italy Device Android: LG G6 Operating System W10   My Question or Issue Since the last big update of Spotify, both on computer or smart-phone, selecting an artist ...

706 Views

0 replies

1 likes

  • 706 Views
  • 0 replies
  • 1 likes

Crash on Android due to artist name

PlanPremium / FamilyCountry UKDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue In the last week my Android app has been misbehaving in the following way: Consistent crash when scrolling through 'artist' list.Unable to view li...

Newbie

Plan Premium / Family Country  UK Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue  In the last week my Android app has been misbehaving in...

snstrauss

Casual Listener

2165 Views

5 replies

6 likes

  • 2165 Views
  • 5 replies
  • 6 likes

Superuser Contribution No reproduce todas las canciones en búsqueda / do not play all songs search

PlanPremiumCountryPanamá DeviceXiaomi Redmi Note 5 ProOperating SystemAndroid Oreo My Question or IssueAntes cuando estaba offline buscaba una canción /artista/álbum, y me aparecian muchos resultados y reproducia alguno, automáticamente las demás can...

Casual Listener

  Plan Premium Country Panamá  Device Xiaomi Redmi Note 5 Pro Operating System Android Oreo   My Question or Issue Antes cuando estaba offline buscaba una canción /arti...

Tunick96

Casual Listener

1385 Views

2 replies

0 likes

  • 1385 Views
  • 2 replies
  • 0 likes

No like/dislike button on artist radio, is this normal?

PlanPremiumCountry USADeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueAccording to (https://support.spotify.com/us/using_spotify/features/spotify-radio/) there should be a like/dislike button when listening through a radio sta...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue According to (https://support.spotify.com/us/using_spotify/features/sp...

DirtySink

Newbie

4942 Views

14 replies

7 likes

dislike
like
Radio
  • 4942 Views
  • 14 replies
  • 7 likes

Superuser Contribution Compartilhamento no Stories do Instagram indisponível

PlanPremiumCountryBrazil Device(Moto Z2 Play)Operating System(Android Oreo) My Question or IssueOi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram....

Casual Listener

Plan Premium Country Brazil   Device (Moto Z2 Play) Operating System (Android Oreo)   My Question or Issue Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente at...

Dntx

Music Fan

28893 Views

23 replies

25 likes

  • 28893 Views
  • 23 replies
  • 25 likes

Unable to log in because I'm "offline"

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueTwice in the past week I've been randomly logged out of Spotify (the issue may be related to changing SIM cards while travelling, but I can't confirm)...

Newbie

Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue Twice in the past week I've been randomly logged out of Spotify (the issue...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Spotify Green Wheel Loading

PlanPremiumCountryUnited statesDeviceNote 9Operating SystemAndroid pie My Question or IssueWhen I go to click on a artist in my library and then turn my screen off or go to home and go back to spotify I get an infinite green circle. If I go backwards...

Casual Listener

  Plan Premium Country United states Device Note 9 Operating System Android pie   My Question or Issue When I go to click on a artist in my library and then turn my screen off or...

Robbier6

Casual Listener

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Galaxy Watch S2 can't find spotify in galaxy store

I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?

Newbie

I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?

719 Views

0 replies

1 likes

  • 719 Views
  • 0 replies
  • 1 likes

Spotify Now Playing/Full Screen only shows song title and not the artist. Plus, weird album art zoom

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid 9 PieCar2019 Honda Accord Hybrid EXMy Question or IssueI am wondering if anyone else has this issue? The Now Playing screen has strangely cropped and zoomed portion of the album art and it ...

Newbie

Plan Premium Country USA Device Pixel 2 XL Operating System Android 9 Pie Car 2019 Honda Accord Hybrid EX My Question or Issue I am wondering if anyone else has this issue? The Now Playing...

1845 Views

0 replies

0 likes

Accord
album art
Android
android auto
fullscreen
Honda
Now playing
Spotify
Zoom
  • 1845 Views
  • 0 replies
  • 0 likes

Coloured Notifications

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemEMUI 9 My Question or IssueRecently, I've noticed that my Spotify notifications aren't coloured based on the song's cover art, which is a feature I'm quite fond of. In the two screen...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System EMUI 9   My Question or Issue Recently, I've noticed that my Spotify notifications aren't coloured based on t...

683 Views

0 replies

0 likes

  • 683 Views
  • 0 replies
  • 0 likes

Spotify will randomly START playing a song if it's running on the background

PlanPremiumCountryBrasil DeviceSamsung j7 prime Operating SystemAndroid 7.0 My Question or IssueSpotify decided that if its on the background it will randomly START playing whatever song it was playing before. I can be typing some form into chrome an...

Casual Listener

  Plan Premium Country Brasil  Device Samsung j7 prime  Operating System Android 7.0   My Question or Issue Spotify decided that if its on the background it will random...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Saved songs don't appear under Artist

Starting a couple of months ago whenever I sort my saved songs by artist the songs don't show up. The more songs I gave saved the more likely it is to happen. Sometimes if I go back and forth a dozen or so times they'll show up but on artists that I ...

Newbie

Starting a couple of months ago whenever I sort my saved songs by artist the songs don't show up. The more songs I gave saved the more likely it is to happen. Sometimes if I go back and forth a dozen...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Selecting a device before hitting play

When using the mobile app, do you always have to hit "play" before selecting a device? (Cast device specifically). There seems to be an overlay that pops up when something is playing and that is where you can select a device to play music to. But I c...

Casual Listener

When using the mobile app, do you always have to hit "play" before selecting a device? (Cast device specifically).   There seems to be an overlay that pops up when something is playing and tha...

440 Views

0 replies

2 likes

  • 440 Views
  • 0 replies
  • 2 likes

how to report a type error?

PlanPremiumCountry Australia Device Android My Question or IssueWish to report a type error in Yusaf/Cat Steven's Matthew and Son album. The song "Baby get your head **bleep** on" says 'sereo version' instead of sterio version.

Regular

Plan Premium Country Australia    Device Android   My Question or Issue Wish to report a type error in Yusaf/Cat Steven's Matthew and Son album. The song "Baby get your hea...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

No connection on 4G/LTE but after restart i do

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0 My Question or IssueMy issue is that for some reason after a period not using my Spotify app and then opening it, it will say i have no internet connection on my 4...

Casual Listener

Plan Premium Country The Netherlands Device Samsung Galaxy S9+ Operating System Android 8.0.0   My Question or Issue My issue is that for some reason after a period not using my Spotif...

Chuckie1992

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Solved!! Peek at song error

When I'm listening to music I will get an error which makes the album go white and says I have to have premium to peek at the next song, while I have premium. I also can't tap on the text or properly see it. PlanPremiumCountryNetherlandsDeviceWiko U ...

Regular

When I'm listening to music I will get an error which makes the album go white and says I have to have premium to peek at the next song, while I have premium. I also can't tap on the text or properly...

Nico

Community Legend

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes

Superuser Contribution randomly switching to a different playlist

PlanPremium StudentCountryUSADevicePC Destktop and Laptop and iPhone--all my devicesOperating SystemWindows 10, iPhone My Question or IssueSpotify keeps switching to a different (the same every time) playlist after every song of the current playlist ...

Casual Listener

Plan Premium Student Country USA Device PC Destktop and Laptop and iPhone--all my devices Operating System Windows 10, iPhone   My Question or Issue Spotify keeps switching to a differ...

Guido

Spotify Legend

13942 Views

1 replies

2 likes

  • 13942 Views
  • 1 replies
  • 2 likes

Superuser Contribution Android Lockscreen full screen artwork and controls

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemAndroid 9 Pie My Question or IssueWhilst using the facial recognition and 'Smart lock screen notifications' feature, Spotify music controls on the lock screen are unusable without fi...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System Android 9 Pie   My Question or Issue Whilst using the facial recognition and 'Smart lock screen notifications...

Guido

Spotify Legend

5671 Views

3 replies

0 likes

  • 5671 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Android phone won't connect to my pc via private wifi.

Hi, Since a few week when I want to play music with Spotify via wifi and use my mobile phone (a Wileyfox Swift2 with Android 8.1) as a remote controle, it is unable to connect to my HTPC (and my other PC) through my home wifi. The only device that I ...

Newbie

Hi,   Since a few week when I want to play music with Spotify via wifi and use my mobile phone (a Wileyfox Swift2 with Android 8.1) as a remote controle, it is unable to connect to my HTPC (an...

Guido

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes