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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Separate Artist with Same Name

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Multiple artist that's share the same name causing listeners issues. Artist - Quin is a female rnb artist and now a Male group Quin has been added to her art...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Multiple artist that's share the same name causing listeners issues. Ar...

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Albums don't show up in my library

PlanPremiumCountry GermanyDeviceHuawei P9Operating SystemAndroid My Question or Issue Since I have my Huawei P9, my Albums don't show up in the Library. I am using my Spotify Account on other Devices too and never had any probelms therw. However, sin...

Newbie

  Plan Premium Country  Germany Device Huawei P9 Operating System Android   My Question or Issue   Since I have my Huawei P9, my Albums don't show up in the Library. I...

614 Views

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3 likes

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Android 9 problems

PlanPremiumCountry Device Samsung Galaxy S9+Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, background commands especially on Bluetooth device don't work and every time i restart the phone the...

Casual Listener

Plan Premium Country   Device  Samsung Galaxy S9+ Operating System  Android 9   My Question or Issue  Since the update to Android 9, the app randomly shutdown, back...

AnthonyCa

Casual Listener

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9 replies

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There is a wait!

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just like Spotify, why there is a wait everytime i open the app, then i need to wait for the playlist to load and there is a wait everytime i ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Just like Spotify, why there is a wait everyti...

341 Views

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1 likes

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stuck when playing my song

PlanPremiumCountry DeviceSony xperia XZ1Operating SystemAndroid P My Question or Issue when playing the song by my phone,once I tap the bottom virtual navigation button(back,home,muti)there must be stuck in my song,no matter what interface,in the spo...

Newbie

Plan Premium Country   Device Sony xperia XZ1 Operating System Android P   My Question or Issue  when playing the song by my phone,once I tap the bottom virtual navigation bu...

439 Views

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Search function doesn't work on 4G

PlanPremium for familyCountry ItalyDeviceHuawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6Operating SystemAndroid 7,8 My Question or IssueSearch function doesn't work on different smartphones (only mobile data, on wi-fi it works). Tri...

Newbie

  Plan Premium for family Country  Italy Device Huawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6 Operating System Android 7,8   My Question or Issue Search ...

249 Views

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Does anyone know a transparent music widget that can be used in Android pie with Spotify ?

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueDoes anyone know a transparent music widget that can be used in Android pie with Spotify ? Thanks

Visitor

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue Does anyone know a transparent music widget that can be used in ...

817 Views

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How to keep the Spotify notification in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

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New update is disorganized

PlanPremiumCountry USDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Received an auto update on spotify this week. After update I'm not able to see albums or tracks I've downloaded when I click Artist. Instead, when I select ...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue  Received an auto update on spotify this week. After update I...

369 Views

0 replies

4 likes

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Yamaha wxc-50 not seen in spotify

I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see mystreamer. As soon as I enable bluetooth the streamer will be seen in Spotify.. Device(iPhone 8Operating System Windows 10 My Question or IssueIs this a must for Spotify to ...

Newbie

  I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see my streamer. As soon as I enable bluetooth the streamer will be seen in Spotify. .   Device (iPhone 8 Op...

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every day Spotify uninstalls all my songs

this is really annoying, haven't found a solution yet. any help would be appreciated

Casual Listener

this is really annoying, haven't found a solution yet. any help would be appreciated

payals73

Casual Listener

573 Views

2 replies

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Superuser Contribution Premium wird nicht im App angezeigt

PlanPremiumCountry: Österreich Device: Huawei P9Operating System: Android My Question or IssueIch habe per Gutscheinkarte ein Premium Abo eingelöst Dieses wird mir online auch angezeigt. Ich habe einen Beleg via Mail bekommen, soweit alles normal. Je...

Newbie

Plan Premium Country: Österreich   Device: Huawei P9 Operating System: Android     My Question or Issue Ich habe per Gutscheinkarte ein Premium Abo eingelöst Dieses wird...

Petya

Community Legend

3193 Views

2 replies

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Songs don't shuffle properly

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not work. At one point, it plays the same song 4 times ...

Regular

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not ...

245 Views

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Follow me button / Download hook

There are next big Bugs, that destroy the happiness of using spotify. Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes correct into green. If I open next time spotify the green button is...

Roadie

There are next big Bugs, that destroy the happiness of using spotify.  Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes corre...

291 Views

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Downloaded songs won't show up on artists

PlanPremiumCountry GreeceDeviceXiaomi Redmi 5My Question or IssueMy problem is that when I go to see my downloaded songs from an artist(library -> artists)It doesn't show anything to me. If I go to the artist's profile I can see the downloaded songs,...

Newbie

Plan Premium Country  Greece Device Xiaomi Redmi 5 My Question or Issue My problem is that when I go to see my downloaded songs from an artist (library -> artists) It doesn't show an...

523 Views

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Solved!! Order songs playlist

None of the below information isHi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (the one below it), but it starts to play a random son...

Newbie

None of the below information is Hi, lately I noticed that if I choose a song from a playlist, doesn't matter if I created it or not, after it ends, it doesn't start the next song in that playlist (...

Loxer

Community Legend

518 Views

1 replies

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Não foi feito o estorno da mudança de cartão

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.

Newbie

Estou com esse problema após trocar o pagamento para o cartão nubank. Estou aguardando o estorno. Espero que seja o mais breve possível.  

351 Views

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Music switches song mid way through without permission

Premium for studentsUSAGalaxy Note 9My Question or Issue When I am listening to music on my phone or PC, spotify randomly switches to another playlist that I've never searched for.I have logged out of all sessions and removed the playlist but it keep...

Newbie

Premium for students USA Galaxy Note 9 My Question or Issue  When I am listening to music on my phone or PC, spotify randomly switches to another playlist that I've never searched for. I ha...

Noah

Spotify Star

671 Views

1 replies

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Problems with WiFi speaker

PlanPremiumDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0 Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the queue and when I have songs in queue it skips every other song, I don't have ...

Newbie

Plan Premium Device Samsung Galaxy S7  Operating System Android 8.0   Spotify seems to have a mind on its own when connected to my Wifi speaker. I have trouble adding songs to the qu...

442 Views

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queue
Skiping tracks
speaker
Wifi Casting
wifi playback
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Random songs on locked screen and no No Album art/ covers anymore

My question/ issue: I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different look and there's no longer any Album art anywhere, whether it...

Newbie

My question/ issue:  I was getting random songs showing up as playing on my locked screen, so I removed devices, disabled and logged out of Spotify. When started back up its got a different loo...

299 Views

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