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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194514 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194514 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535714 Views

78 replies

3 likes

  • 535714 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439297 Views

565 replies

37 likes

Account
Free
  • 439297 Views
  • 565 replies
  • 37 likes

Solved!! Behind the lyrics not working

PlanPremiumCountryEcuadorDeviceHuawei p smart 2019Operating SystemAndroid Pie My Question or IssueBehind the lyrics not working sometimes when you forward a song in beta version 8.5.0.735

Casual Listener

Plan Premium Country Ecuador Device Huawei p smart 2019 Operating System Android Pie   My Question or Issue Behind the lyrics not working sometimes when you forward a song in beta vers...

Nico

Community Legend

3252 Views

3 replies

0 likes

  • 3252 Views
  • 3 replies
  • 0 likes

No Artist listed

PlanPremiumCountryFrance DeviceSamsung A5 2017Operating SystemAndroid 8.0.0 Hi, I've got my albums listed by artist's alphabetical order but nothing appears in the artist section (5 artists that I hid but that's all). I used to be able to browse my m...

Regular

Plan Premium Country France   Device Samsung A5 2017 Operating System Android 8.0.0   Hi,   I've got my albums listed by artist's alphabetical order but nothing appears ...

AlexKoss

Regular

1811 Views

10 replies

2 likes

  • 1811 Views
  • 10 replies
  • 2 likes

Spotify keeps crashing

PlanPremiumCountry DeviceLG K20Operating SystemAndroid My Question or IssueWhenever I try to use Google maps and lately my messaging app, Spotify crashes. It still shows as open in my apps but the widget disappears and the music stops playing. Often ...

Newbie

  Plan Premium Country   Device LG K20 Operating System Android    My Question or Issue Whenever I try to use Google maps and lately my messaging app, Spotify crashes. ...

Nico

Community Legend

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo aceptar la invitación al plan familiar

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating System(Android My Question or IssueMi hermano me envio la invitacion para formar parte del plan familiar premium, y cuando intento confirmar el registro al plan, me dice que no se puede, ...

Casual Listener

Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System (Android   My Question or Issue Mi hermano me envio la invitacion para formar parte del plan familiar premiu...

Guido

Spotify Legend

997 Views

3 replies

0 likes

  • 997 Views
  • 3 replies
  • 0 likes

I can not to be part for the premium family plan to my brother.

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating SystemAndroid My Question or IssueMy brother sent me the invitation to be part for the premium family plan, and when i try to confirm the registration to the plan, he tells me that he can...

Casual Listener

Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System Android   My Question or Issue My brother sent me the invitation to be part for the premium family plan, and...

Nico

Community Legend

548 Views

3 replies

0 likes

  • 548 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify opening on android when used on another device

PlanPremiumCountryUKDeviceXperia A1 & iPhone 6sOperating SystemiOS 12, Android 8/Oreo My Question or IssueWhenever my boyfriend uses our account on his phone, Spotify will launch in my notification bar whether I am using my phone or not. I could be w...

Casual Listener

Plan Premium Country UK Device Xperia A1 & iPhone 6s Operating System iOS 12, Android 8/Oreo   My Question or Issue Whenever my boyfriend uses our account on his phone, Spotify wil...

Guido

Spotify Legend

784 Views

3 replies

0 likes

Android
iphone
Premium
  • 784 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disabling Lyrics option doesn't work after update

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueBehind the Lyrics doesn't go away even if you disabled it. It was working fine before last update (I updated it today). I'm not sure if it's intended but Behind the Ly...

Newbie

Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Behind the Lyrics doesn't go away even if you disabled it. It was working fine before last...

Guido

Spotify Legend

1542 Views

6 replies

1 likes

Android 8
Bug or Update
lyrics
  • 1542 Views
  • 6 replies
  • 1 likes

Superuser Contribution Full artwork on premium not working?

PlanPremiumCountry DeviceXiaomi mi a2 liteOperating SystemAndroid pie I recently had to return to the free version and I noticed the fullscreen artwork feathre was working fine when i played my music but then, when I got premium back, only one or two...

Casual Listener

Plan Premium Country   Device Xiaomi mi a2 lite Operating System Android pie   I recently had to return to the free version and I noticed the fullscreen artwork feathre was working...

marusero97

Casual Listener

682 Views

4 replies

0 likes

  • 682 Views
  • 4 replies
  • 0 likes

Interface Error with OnePlus6T

PlanPremiumCountryIndiaDeviceOneplus 6TOperating SystemAndroid Pie My Question or IssueSpotify Has multiple bugs and error on one plus 6T The application does not show "Song section" Artist, Album, Songs do not sync ( if song is downloaded under arti...

Casual Listener

Plan Premium Country India Device Oneplus 6T Operating System Android Pie     My Question or Issue Spotify Has multiple bugs and error on one plus 6T  The application does ...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Superuser Contribution New Now Playing UI

I am a premium a user. I got the new now playing ui few days ago for one day then it got changed back to the old UI.

Casual Listener

I am a premium a user. I got the new now playing ui few days ago for one day then it got changed back to the old UI.

Magomin

Casual Listener

1212 Views

4 replies

1 likes

  • 1212 Views
  • 4 replies
  • 1 likes

Solved!! Android 9 bluetooth controls not working

PlanPremiumCountry UssDeviceS9+Operating SystemAndroid 9 pie My Question or Issue Since updating while driving I can not use my steering wheel controls to change a song. I tried activating permissions again and it did not fix it. When the phone is un...

Casual Listener

  Plan Premium Country  Uss Device S9+ Operating System Android 9 pie   My Question or Issue  Since updating while driving I can not use my steering wheel controls to c...

mr_smiles

Newbie

17156 Views

5 replies

2 likes

  • 17156 Views
  • 5 replies
  • 2 likes

Android apps page shows default Android icon, cannot launch specific song.

PlanPremiumCountryIn USA, using Canadian account.DevicePixel 1, 2 years old. Device is in dev mode, no dev options enabled.Operating SystemAndroid Pie, latest.My Question or IssueSee attached screenshot. Note the default Android icon with a small Spo...

Newbie

Plan Premium Country In USA, using Canadian account. Device Pixel 1, 2 years old. Device is in dev mode, no dev options enabled. Operating System Android Pie, latest. My Question or Issue Se...

651 Views

0 replies

0 likes

  • 651 Views
  • 0 replies
  • 0 likes

No Connect-Devices available when starting via widget

Hi there,I've got a little bug on my phone. When I start Spotify via the homescreen widget, I can't connect to my devices (neither Chromecast, Chromecast Audio, nor Pioneer AV-Receiver). I have to close the app and open it via the icon in app drawer....

Newbie

Hi there, I've got a little bug on my phone. When I start Spotify via the homescreen widget, I can't connect to my devices (neither Chromecast, Chromecast Audio, nor Pioneer AV-Receiver). I have to ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Volume increases when opening another app

PlanPremiumCountryUkDeviceSamsung s10 plusOperating SystemAndroid 9 My Question or IssueVolume normalisation is on, but when I open one specific app, the volume increases by about 20%, and then reduces on app closure. The app is a game called toon bl...

Newbie

  Plan Premium Country Uk Device Samsung s10 plus Operating System Android 9   My Question or Issue Volume normalisation is on, but when I open one specific app, the volume incre...

923 Views

0 replies

8 likes

  • 923 Views
  • 0 replies
  • 8 likes

Solved!!Superuser Contribution Bluetooth Autoplay

PlanPremiumCountryFRANCEDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueWhen my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spotify automatically play or resume songsHow to stop that ?

Casual Listener

Plan Premium Country FRANCE Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue When my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spo...

nmou88

Casual Listener

13556 Views

4 replies

0 likes

  • 13556 Views
  • 4 replies
  • 0 likes

Can't add songs to certain playlists

PlanPremiumCountryUKDeviceSamsung Galaxy J5 Operating System Android 8.1.0 My Question or IssueSome playlists don't show the option to make public/secret and I am unable to add songs to them without receiving the error message "Sorry, something went ...

Newbie

Plan Premium Country UK Device Samsung Galaxy J5    Operating System  Android 8.1.0   My Question or Issue Some playlists don't show the option to make public/secret an...

Nico

Community Legend

426 Views

1 replies

1 likes

  • 426 Views
  • 1 replies
  • 1 likes

Add the option to save incomplete albums

PlanPremium CountryCanada DeviceLG G7 Operating SystemAndroid Oreo My Question or IssueCall me old fashioned but I'm used to (and prefer) having songs organized by albums, even if I only save just one song from an album. It'd be great if we can get t...

Regular

  Plan Premium   Country Canada   Device LG G7   Operating System Android Oreo   My Question or Issue Call me old fashioned but I'm used to (and prefer) ha...

mosohodPeti

Composer

862 Views

3 replies

4 likes

  • 862 Views
  • 3 replies
  • 4 likes

Different Interface in Oneplus 6

Spotify Premium has total different interface in OnePlus6 It has lot of bug and display errorsLibrary section is entirely different than any other andriod phonePersonalised list for Me is not suggestedDownloaded songs dont gets updated in Artist Albu...

Casual Listener

Spotify Premium has total different interface in OnePlus6  It has lot of bug and display errors Library section is entirely different than any other andriod phone Personalised list for Me is ...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Unplayable Songs

Plan : PremiumCountry : India At least 40% of my songs are unplayble. Is there some way to fix this ? Most of my favorite songs are unplayble, a little help would be really grateful.

Newbie

  Plan : Premium Country : India  At least 40% of my songs are unplayble. Is there some way to fix this ?  Most of my favorite songs are unplayble, a little help would be really gr...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify plays music on a device not in my WLAN many km away

PlanPremiumCountryGermanyDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueSometimes when I had play Spotify on a device via Spotify Connect at a friends house and I go home and Start Spotify at my own Wlan (many km away!) Spotify starts...

Casual Listener

  Plan Premium Country Germany Device Moto G5 Operating System Android 8.1.0   My Question or Issue Sometimes when I had play Spotify on a device via Spotify Connect at a friends...

Morwen

Casual Listener

714 Views

4 replies

0 likes

  • 714 Views
  • 4 replies
  • 0 likes