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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7040 Views

0 replies

7 likes

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Spotify not restarting after any notification on Galaxy watch

PlanPremiumCountryUK DeviceSamsung Galaxy watch Have been listening to downloaded music on spotify on my Galaxy watch while running with no problems until the past 2 weeks. Now when I get a notification Spotify no longer continues playing afterwards....

Casual Listener

  Plan Premium Country UK  Device Samsung Galaxy watch   Have been listening to downloaded music on spotify on my Galaxy watch while running with no problems until the past 2 w...

MurrayMac

Casual Listener

2212 Views

9 replies

6 likes

Galaxy Watch
Notifications
Samsung
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  • 6 likes

Album art not displaying on mobile

PlanPremiumDeviceBlackBerry Z10Operating SystemBlackBerry 10 OS Version 10.3.3.3216 Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange part is that even when my phone is connected to wifi, album art still won't ...

Newbie

Plan Premium Device BlackBerry Z10 Operating System BlackBerry 10 OS Version 10.3.3.3216    Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange ...

524 Views

0 replies

0 likes

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Spotify back to previous page problem

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 Pie My Question or IssueHello everyone, I have a problem with my downloaded songs/albums. Sorry for the bad english Here is the problem; I can't back to previous page when i...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 9 Operating System Android 9 Pie   My Question or Issue Hello everyone,   I have a problem with my downloaded songs/albums...

495 Views

0 replies

0 likes

Offline issues
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Superuser Contribution There are many musics in my songs segment which i have never liked.

As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but then everything has cnahged. I have many musics that i have never ...

Casual Listener

   As you see, i have some troubles about my songs segment on my spotify , it was really good at the beginning of my using spotfy i used to add musics into songs segment that i liked but t...

Katerina

Spotify Legend

799 Views

7 replies

0 likes

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  • 7 replies
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Impossible de lire un titre sur mon compte

PlanPremium CountryFrance Operating System Android Windows 10 My Question or Issue Je ne peut plus lire quelques titres depuis très longtemps parcontre, quand je me connecte avec un autre compte ce titre fonctionne. Help.

Regular

Plan Premium   Country France   Operating System  Android Windows 10   My Question or Issue   Je ne peut plus lire quelques titres depuis très longtemps parcontre,...

Hdview

Regular

1013 Views

8 replies

0 likes

  • 1013 Views
  • 8 replies
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Radio list does not work

PlanPremiumCountryAustriaDeviceHonor View 10Operating SystemAndroid 9 My Question or Issue Although I click on follow when playing Radios of Artists or whatever, the Radios do not appear in the Radio list in my account. For Artists etc following func...

Newbie

Plan Premium Country Austria Device Honor View 10 Operating System Android 9   My Question or Issue  Although I click on follow when playing Radios of Artists or whatever, the Rad...

364 Views

0 replies

0 likes

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Separate Artist with Same Name

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Multiple artist that's share the same name causing listeners issues. Artist - Quin is a female rnb artist and now a Male group Quin has been added to her art...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Multiple artist that's share the same name causing listeners issues. Ar...

392 Views

0 replies

0 likes

  • 392 Views
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Albums don't show up in my library

PlanPremiumCountry GermanyDeviceHuawei P9Operating SystemAndroid My Question or Issue Since I have my Huawei P9, my Albums don't show up in the Library. I am using my Spotify Account on other Devices too and never had any probelms therw. However, sin...

Newbie

  Plan Premium Country  Germany Device Huawei P9 Operating System Android   My Question or Issue   Since I have my Huawei P9, my Albums don't show up in the Library. I...

615 Views

0 replies

3 likes

  • 615 Views
  • 0 replies
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Android 9 problems

PlanPremiumCountry Device Samsung Galaxy S9+Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, background commands especially on Bluetooth device don't work and every time i restart the phone the...

Casual Listener

Plan Premium Country   Device  Samsung Galaxy S9+ Operating System  Android 9   My Question or Issue  Since the update to Android 9, the app randomly shutdown, back...

AnthonyCa

Casual Listener

10221 Views

9 replies

9 likes

  • 10221 Views
  • 9 replies
  • 9 likes

There is a wait!

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just like Spotify, why there is a wait everytime i open the app, then i need to wait for the playlist to load and there is a wait everytime i ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Just like Spotify, why there is a wait everyti...

341 Views

0 replies

1 likes

  • 341 Views
  • 0 replies
  • 1 likes

stuck when playing my song

PlanPremiumCountry DeviceSony xperia XZ1Operating SystemAndroid P My Question or Issue when playing the song by my phone,once I tap the bottom virtual navigation button(back,home,muti)there must be stuck in my song,no matter what interface,in the spo...

Newbie

Plan Premium Country   Device Sony xperia XZ1 Operating System Android P   My Question or Issue  when playing the song by my phone,once I tap the bottom virtual navigation bu...

439 Views

0 replies

0 likes

  • 439 Views
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Search function doesn't work on 4G

PlanPremium for familyCountry ItalyDeviceHuawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6Operating SystemAndroid 7,8 My Question or IssueSearch function doesn't work on different smartphones (only mobile data, on wi-fi it works). Tri...

Newbie

  Plan Premium for family Country  Italy Device Huawei Mate 20 Pro, Huawei P20 Pro, Samsung Galaxy A6 2018, LG G6 Operating System Android 7,8   My Question or Issue Search ...

249 Views

0 replies

0 likes

  • 249 Views
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Does anyone know a transparent music widget that can be used in Android pie with Spotify ?

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueDoes anyone know a transparent music widget that can be used in Android pie with Spotify ? Thanks

Visitor

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue Does anyone know a transparent music widget that can be used in ...

817 Views

0 replies

0 likes

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How to keep the Spotify notification in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

196 Views

0 replies

0 likes

  • 196 Views
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New update is disorganized

PlanPremiumCountry USDeviceSamsung Galaxy 9Operating System Android Oreo My Question or Issue Received an auto update on spotify this week. After update I'm not able to see albums or tracks I've downloaded when I click Artist. Instead, when I select ...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue  Received an auto update on spotify this week. After update I...

370 Views

0 replies

4 likes

  • 370 Views
  • 0 replies
  • 4 likes

Yamaha wxc-50 not seen in spotify

I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see mystreamer. As soon as I enable bluetooth the streamer will be seen in Spotify.. Device(iPhone 8Operating System Windows 10 My Question or IssueIs this a must for Spotify to ...

Newbie

  I have tested my Yamaha WXC-50 with bluetooth disabled and then I can't see my streamer. As soon as I enable bluetooth the streamer will be seen in Spotify. .   Device (iPhone 8 Op...

677 Views

0 replies

1 likes

  • 677 Views
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every day Spotify uninstalls all my songs

this is really annoying, haven't found a solution yet. any help would be appreciated

Casual Listener

this is really annoying, haven't found a solution yet. any help would be appreciated

payals73

Casual Listener

573 Views

2 replies

0 likes

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Superuser Contribution Premium wird nicht im App angezeigt

PlanPremiumCountry: Österreich Device: Huawei P9Operating System: Android My Question or IssueIch habe per Gutscheinkarte ein Premium Abo eingelöst Dieses wird mir online auch angezeigt. Ich habe einen Beleg via Mail bekommen, soweit alles normal. Je...

Newbie

Plan Premium Country: Österreich   Device: Huawei P9 Operating System: Android     My Question or Issue Ich habe per Gutscheinkarte ein Premium Abo eingelöst Dieses wird...

Petya

Community Legend

3193 Views

2 replies

0 likes

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Songs don't shuffle properly

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not work. At one point, it plays the same song 4 times ...

Regular

So this happens mostly when on an artist playlist. I chose the artist playlist, and clicked on Shuffle. It will initially start off shuffling the first three or so songs, then afterwards it does not ...

245 Views

0 replies

0 likes

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Follow me button / Download hook

There are next big Bugs, that destroy the happiness of using spotify. Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes correct into green. If I open next time spotify the green button is...

Roadie

There are next big Bugs, that destroy the happiness of using spotify.  Appearently there is a Limit of quantity of the artist I Can follow. If I push the follow button then it changes corre...

291 Views

0 replies

0 likes

  • 291 Views
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