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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852105 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852105 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17667 Views
  • 3 replies
  • 0 likes
  • 17667 Views
  • 3 replies
  • 0 likes

Multiple Issues... (Motorola g6)

Hi. Recently I switched phones (from Blu R1 HD [which did not have any issues] to a Motorola g6), and I have been experiencing a few technical difficulties. Here are some specs:- Android Oreo 8.0.0 (I think pie has yet to arrive)- Premium Account- Pr...

  • Visitor
  • Hi. Recently I switched phones (from Blu R1 HD [which did not have any issues] to a Motorola g6), and I have been experiencing a few technical difficulties. Here are some specs: - Android Oreo 8.0.0...
  • 894 Views
  • 0 replies
  • 1 likes
  • 894 Views
  • 0 replies
  • 1 likes

Unable to search online or browse.

PlanPremiumCountry DeviceNote 8Operating SystemAndroid 8 My problem is.Unable to search online or browse.

  • Casual Listener
  • Plan Premium Country   Device Note 8 Operating System Android 8   My problem is. Unable to search online or browse.   
  • battz3333
  • Casual Listener
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

Storage on SD one big lie from this Spotify for which I pay at about 10 EUR per month

PlanPremiumCountryHollandDeviceMoto G4Operating SystemAndroid 7.0 My Question or Issue YI am having Android, newest version, and nothing is wrong with my phone, nor with myself. You write in your manual it would be easy to save offline files on the s...

  • Casual Listener
  • Plan Premium Country Holland Device Moto G4 Operating System Android 7.0   My Question or Issue  YI am having Android, newest version, and nothing is wrong with my phone, nor with...
  • user-removed
  • Not applicable
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Shuffle artists

I just got spotify premium after using the free trial and realized there doesnt seem to be a way to shuffle play my followed artists.To calirfy, with samsung music, or any other music player for that matter, you can simply shufle all songs, which is ...

  • Casual Listener
  • I just got spotify premium after using the free trial and realized there doesnt seem to be a way to shuffle play my followed artists. To calirfy, with samsung music, or any other music player for th...
  • AeroZ
  • Composer
  • 1307 Views
  • 2 replies
  • 2 likes
  • 1307 Views
  • 2 replies
  • 2 likes

Solved!! Song share bug

PlanPremiumCountry LithuaniaDeviceSamsung S8Operating SystemAndroid 8 I encountered a bug where I cannot share my songs in any way cause when I press share option the app itself restarts and does nothing. I reinstalled the Spotify app, rebooted my ph...

  • Visitor
  • Plan Premium Country  Lithuania Device Samsung S8 Operating System Android 8  I encountered a bug where I cannot share my songs in any way cause when I press share option the app it...
  • Jose_M
  • Spotify Star
  • 1135 Views
  • 5 replies
  • 2 likes
  • 1135 Views
  • 5 replies
  • 2 likes

Playback not working like usual and notification controls disappear

PlanPremiumCountryNew Zealand DeviceOnePlus 5TOperating SystemAndroid 8.1.0 (OxygenOS version 5.1.3) My Question or IssueOften only three songs will show up when playing anything (even if there are a lot more songs in the album/playlist). If you paus...

  • Casual Listener
  • Plan Premium Country New Zealand  Device OnePlus 5T Operating System Android 8.1.0 (OxygenOS version 5.1.3)   My Question or Issue Often only three songs will show up when playing...
  • Zacipult
  • Casual Listener
  • 1231 Views
  • 10 replies
  • 3 likes
  • 1231 Views
  • 10 replies
  • 3 likes

After being offline Spotify only searches new songs in offline lists

PlanPremiumCountryThe Netherlands DeviceSamsung S7Operating SystemAndroid My Question or IssueI have a new phone, the Samsung S7, and ever since I put the Spotify app on this device I have trouble searching for new music after I put Spotify on the of...

  • Casual Listener
  • Plan Premium Country The Netherlands   Device Samsung S7 Operating System Android    My Question or Issue I have a new phone, the Samsung S7, and ever since I put the Spot...
  • TheBarthoLi
  • Roadie
  • 794 Views
  • 3 replies
  • 0 likes
  • 794 Views
  • 3 replies
  • 0 likes

Spotify won't download to SD card

PlanPremiumCountry USADeviceSamsung Galaxy J3Operating SystemAndroid 7.1.1 My Question or Issue No matter what I do I can't get Spotify to even register that I have an SD card. I used to have all my songs downloaded on my SD card, but then it just st...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung Galaxy J3 Operating System Android 7.1.1   My Question or Issue  No matter what I do I can't get Spotify to even register that I have...
  • Seth_Else
  • Casual Listener
  • 831 Views
  • 3 replies
  • 1 likes
  • 831 Views
  • 3 replies
  • 1 likes

Solved!! Spotify randomly changes songs in the middle & more

Hey.I have Galaxy note 8.I've been using Spotify for about five months now. Lately my app began giving me problems. It's randomly changes songs in the middle, in within a playlist. It also changes to different playlists. It also plays music without m...

  • Visitor
  • Hey. I have Galaxy note 8. I've been using Spotify for about five months now. Lately my app began giving me problems. It's randomly changes songs in the middle, in within a playlist. It also change...
  • user-removed
  • Not applicable
  • 92194 Views
  • 5 replies
  • 2 likes
  • 92194 Views
  • 5 replies
  • 2 likes

[Android] Search stops working with no apparently reason

PlanPremiumCountry BrazilDeviceGalaxy 7 EdgeOperating SystemAndroid My Question or Issue If you try to search song, only your local library is searched as if the application were in offline mode which is not the case. The Daily Mix playlists doesn't ...

  • Music Fan
  • Plan Premium Country  Brazil Device Galaxy 7 Edge Operating System Android   My Question or Issue  If you try to search song, only your local library is searched as if the ap...
  • Billy-J
  • Spotify Star
  • 419 Views
  • 3 replies
  • 0 likes
  • Android
    Galaxy S7 Edge
  • 419 Views
  • 3 replies
  • 0 likes

Spofity stops playback sfter 10 minutes

PlanPremiumCountry USDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Spotify stops playback after 10 minutes and no longer displays controls on the lock screen or shows an icon in the task bar. I am running version8.4.70.666 armV7

  • Newbie
  • Plan Premium Country  US Device Samsung Galaxy S8 Operating System Android  My Question or Issue  Spotify stops playback after 10 minutes and no longer displays controls on th...
  • CarolinaBV
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes

Smart Offline Mode with no WiFi

PlanPremiumCountryUSADeviceSamsung Galaxy 7 active Stuck in offline mode again. This hasn't happened in many years, unfortunately the issue is back and I dont know how to fix it

  • Casual Listener
  •   Plan Premium Country USA Device Samsung Galaxy 7 active   Stuck in offline mode again. This hasn't happened in many years, unfortunately the issue is back and I dont know how to f...
  • BelP
  • Songwriter
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! 'Offline' despite full access to the internet (again)

Dear community, Almost two weeks ago I have posted a thread with a similar issue before and despite bumping it up to the top, no reactions were given to my thread. Hopefully this time someone will take the time to help me resolve this issue. I pay fo...

  • Regular
  • Dear community,   Almost two weeks ago I have posted a thread with a similar issue before and despite bumping it up to the top, no reactions were given to my thread. Hopefully this time someon...
  • jsannn
  • Community Legend
  • 1354 Views
  • 1 replies
  • 0 likes
  • 1354 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Extremely Long Periods of Waiting Time, Error Messages, and Local Song Issues

PlanPremiumCountry USADeviceLGOperating SystemAndroid My Question or IssueOkay, so I've been using Spotify Premium for about two years now. And although I switched from iOS to Android about midway through, I still experienced these same exact issues ...

  • Music Fan
  • Plan Premium Country  USA Device LG Operating System Android   My Question or Issue Okay, so I've been using Spotify Premium for about two years now. And although I switched from ...
  • MissingElements
  • Music Fan
  • 632 Views
  • 2 replies
  • 0 likes
  • 632 Views
  • 2 replies
  • 0 likes

Solved!! Trouble getting a playlist to work on my Note8

Have googled the problem to death, and nothing's helped. I have the local files on my playlist on my computer, and there they play just fine. I go onto my phone, flip the download switch, and nothing happens. I've tried toggling it on and off while b...

  • Casual Listener
  • Have googled the problem to death, and nothing's helped. I have the local files on my playlist on my computer, and there they play just fine. I go onto my phone, flip the download switch, and nothing...
  • AeroZ
  • Composer
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Superuser Contribution Library songs to playlist

PlanPremiumCountryGreece DeviceSamsung Galaxy 8 edgeOperating SystemAndroid My Question or Issue Is there a way to create all of your saved songs in your library into a sharable playlist?

  • Newbie
  • Plan Premium Country Greece   Device Samsung Galaxy 8 edge Operating System Android   My Question or Issue  Is there a way to create all of your saved songs in your library ...
  • Peter
  • Spotify Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline even though full internet connection

I've been using the app for years and I just recently started getting this error. Whenever I search for music that I don't have downloaded, it says "No offline results. Go online to search millions of songs" even though I have a full internet connect...

  • Newbie
  •   I've been using the app for years and I just recently started getting this error. Whenever I search for music that I don't have downloaded, it says "No offline results. Go online to search mi...
  • Peter
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Pausing and No Spotify bar in phone pull down menu

PlanStudent PremiumCountry USADeviceSamsung Galaxy S8Operating SystemMost recent, not sure what it's called but I'm fully updated My Question or IssueI have 2 issues. The first is that the music keeps randomly pausing and I have to keep hitting play ...

  • Newbie
  • Plan Student Premium Country  USA Device Samsung Galaxy S8 Operating System Most recent, not sure what it's called but I'm fully updated   My Question or Issue I have 2 issues. Th...
  • Peter
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution "add to home screen"

PlanFreeCountry CanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueHello gentlemen, If I want to add a shortcut to my playlist on the home screen of my Android, the option "add to home screen" is no longer visible or is no longer availab...

  • Casual Listener
  • Plan Free Country  Canada Device LG G4 Operating System Android 6.0 My Question or Issue Hello gentlemen, If I want to add a shortcut to my playlist on the home screen of my Androi...
  • Peter
  • Spotify Legend
  • 4104 Views
  • 1 replies
  • 4 likes
  • 4104 Views
  • 1 replies
  • 4 likes

Superuser Contribution Problems with the app since the recent update

PlanPremiumCountry The NetherlandsDevice( Samsung Galaxy 8 )Operating System( Android 8.0.0 ) My Question or IssueSince the recent update has the app a lot of bugs.For example: When out of the app, the bar with pauze and skip etc. can sometimes dissa...

  • Regular
  • Plan Premium Country  The Netherlands Device ( Samsung Galaxy 8 ) Operating System ( Android 8.0.0 )   My Question or Issue Since the recent update has the app a lot of bugs. For...
  • Peter
  • Spotify Legend
  • 1813 Views
  • 1 replies
  • 0 likes
  • 1813 Views
  • 1 replies
  • 0 likes