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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388939 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8071 Views

0 replies

7 likes

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Spotify + Android Pie- app crashes, can't swap songs remotely, pausing songs

PlanPremiumCountry SwedenDeviceGalaxy s9+Operating SystemAndroid Pie My Question or Issue Issues are stated in the topic. The app crashes every now and then auto opens itself when it does. Music pauses every now and then. Seems to be related to the c...

Gig Goer

Plan Premium Country  Sweden Device Galaxy s9+ Operating System Android Pie   My Question or Issue  Issues are stated in the topic.   The app crashes every now and the...

yooc53

Casual Listener

4499 Views

13 replies

10 likes

  • 4499 Views
  • 13 replies
  • 10 likes

[Music] HiFi Quality - Lossless Streaming 16bit 44.1khz

I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Very High setting only applicable when listening throu...

Newbie

I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Ver...

535 Views

0 replies

0 likes

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Podcasts and old android versions

What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)?Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt have podcasts feature.

Casual Listener

What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)? Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt...

buxlt

Casual Listener

1906 Views

1 replies

0 likes

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  • 1 replies
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Battery drain even when not using spotify at all.

PlanFreeCountryIndiaDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueSpotify is consistanty leading the battery drain list but is also draining battery even when not in use at all (foreground or background).Please see attached sc...

Casual Listener

Plan Free Country India Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue Spotify is consistanty leading the battery drain list but is also draining battery e...

858 Views

0 replies

0 likes

  • 858 Views
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Solved!! My library only has playlists and albums and looks different to what it should

PhoneSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Please help

Regular

Phone Samsung S7 Edge Operating System Android 8.0.0   My Question or Issue  Please help

geraltofrivia78

Newbie

10430 Views

16 replies

11 likes

Android 8
phone
Samsung Galaxy S7 Edge
  • 10430 Views
  • 16 replies
  • 11 likes

Spotify Playing the Wrong Song

PlanFreeCountryCanada Samsung Galaxy S6Operating SystemAndriod My Question or IssueI'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on social media. I'm told that a user clicks on the link, goes through the hastle of ...

Newbie

Plan Free Country Canada   Samsung Galaxy S6 Operating System Andriod   My Question or Issue I'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on s...

444 Views

0 replies

0 likes

  • 444 Views
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Is there any way to make scrolling through a large playlist faster?

PlanPremiumCountryUSADeviceSamsung Galaxy note 9Operating SystemAndroid My Question or IssueThe scroll bar is so skinny especially with the curved edges that most phones have now days I always have a problem using it and normally end up just clicking...

Newbie

Plan Premium Country USA Device Samsung Galaxy note 9 Operating System Android   My Question or Issue The scroll bar is so skinny especially with the curved edges that most phones have...

1147 Views

0 replies

0 likes

  • 1147 Views
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Andoid app search not working

PremiumCanadaSamsung S9 and LG G4/4 After trying all the various music streaming services, the kids settled on Spotify. I signed up and unfortunately having a serious issue. Basically search says 'Sorry, something went wrong' on all our phones (andro...

Newbie

Premium Canada Samsung S9 and LG G4/4   After trying all the various music streaming services, the kids settled on Spotify.  I signed up and unfortunately having a serious issue. &nbsp...

499 Views

0 replies

0 likes

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Superuser Contribution How do i dislike a song that has a video?

PlanPremiumCountryUS of A DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueThere is a song that keeps popping up on diferent radio stations I listen and I absolutely HATE the song. I cant dislike it because the song has a video ...

Casual Listener

Plan Premium Country US of A   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue There is a song that keeps popping up on diferent radio stations ...

6Draak6

Casual Listener

717 Views

2 replies

0 likes

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  • 2 replies
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Can't Resume Spotify when phone is locked/ Spotify goes missing on Lock screen when paused

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10My Question or IssueNow sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the button on my earphones to pause/ resume music on Spotify. Now wh...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy S10 My Question or Issue Now sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the...

theprodigal

Newbie

3022 Views

3 replies

3 likes

  • 3022 Views
  • 3 replies
  • 3 likes

"Songs" missing from Library, Shuffle problems

PlanPremium (Family)CountryUKDeviceHuawei P20 LiteOperating SystemAndroid 8 My Question or IssueI've only noticed this in the last couple of days. I *used* to use Spotify by downloading all the albums/songs I liked, then going to Library => Songs, an...

Newbie

Plan Premium (Family) Country UK Device Huawei P20 Lite Operating System Android 8   My Question or Issue I've only noticed this in the last couple of days.   I *used* to use Sp...

user-removed

Not applicable

515 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Android Auto - only local media available?

PlanPremiumCountryGermanyDeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueVia Android Auto (not depending on the car, it even happens with only the AA-app opened) i am not able to stream media, i can only find local music.Using the bro...

Newbie

Plan Premium Country Germany Device Xiaomi Mi A1 Operating System Android 9   My Question or Issue Via Android Auto (not depending on the car, it even happens with only the AA-app open...

492 Views

0 replies

0 likes

android auto
Offline media
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Samsung S8 Restart Downloaded Music gone from the Mirco SD

PlanPremiumCountryAustraliaDeviceS8Operating SystemAndroid Pie 9.0 My Question or IssueBeen having this probaly for at least a few weeks now.... when even i restart my phone my spotify change storage to the phone storage... my Mirco SD SanDisk Ultra ...

Regular

Plan Premium Country Australia Device S8 Operating System Android Pie 9.0   My Question or Issue Been having this probaly for at least a few weeks now.... when even i restart my phone ...

NinjaSniper85_

Regular

1704 Views

7 replies

0 likes

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  • 7 replies
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Disable 'Connect' Feature request

Please add an option to disable spotify connect. I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone will play music remotely to my work laptop and also when I cl...

Visitor

Please add an option to disable spotify connect.   I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone w...

Nico

Community Legend

614 Views

1 replies

2 likes

  • 614 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Screen Gets Stuck On A Blank Loading Page

PlanFree/PremiumCountryPhilippinesDeviceSamsung Galaxy S9Operating SystemAndroid 9 Pie My Question or IssueHello! My Spotify app gets stuck on a blank loading screen when navigating back to an album or playlist. This usually happens when going to the...

Casual Listener

Plan Free/Premium Country Philippines Device Samsung Galaxy S9 Operating System Android 9 Pie   My Question or Issue Hello! My Spotify app gets stuck on a blank loading screen when nav...

carlzacher

Casual Listener

1682 Views

2 replies

0 likes

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  • 2 replies
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Spotify keeps rebooting when changing songs

PlanPremiumCountryFinlandDeviceAcer Iconia A3-A20Operating SystemAndroid Kitkat 4.4.2 My Question or IssueAt least when playing music in playlist mode, Spotify restarts after a few song changes (swipes). Music stops, green spotify-logo appears on the...

Casual Listener

Plan Premium Country Finland Device Acer Iconia A3-A20 Operating System Android Kitkat 4.4.2   My Question or Issue At least when playing music in playlist mode, Spotify restarts after...

Nixeri

Casual Listener

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
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How can I play these songs..

PlanFreeCountryRomania DeviceHuawei mate 20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can't I play these songs, is it just because they aren't available in my country or because they aren't released yet, for me..

Casual Listener

Plan Free Country Romania  Device Huawei mate 20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why can't I play these songs, is it just beca...

Nico

Community Legend

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
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Artist Library Removed

PlanPremiumCountryU.SDevice Operating SystemAndroid My Question or IssueI've spent two years downloading songs I like. When I want to listen to music, I go to the artist I want to hear and listen to the songs I like by them that I've downloaded. I pr...

Newbie

  Plan Premium Country U.S Device   Operating System Android   My Question or Issue I've spent two years downloading songs I like. When I want to listen to music, I go to th...

twigleg2

Music Fan

2508 Views

5 replies

27 likes

  • 2508 Views
  • 5 replies
  • 27 likes

Android 9 keeps rebooting and loses downloads

Plag I have a Nokia 6.1 Rani running Android 9. two major issues firstly every now and again when I launch Spotify my phone spontaneously reboots. Secondly when I go back to Spotify my downloads have gone and I have to redownload my playlist .only pa...

Casual Listener

Plag I have a Nokia 6.1 Rani running Android 9.  two major issues firstly every now and again when I launch Spotify my phone spontaneously reboots.  Secondly when I go back to Spotify my ...

Tezza_uk

Casual Listener

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
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Phone rebooting when launching spotify

hi,Android one - 9just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????

Casual Listener

hi, Android one - 9 just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????    

Tezza_uk

Casual Listener

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes