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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118503 Views

27 replies

4 likes

  • 118503 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238779 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238779 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599726 Views

79 replies

3 likes

  • 599726 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492193 Views

581 replies

42 likes

Account
Free
  • 492193 Views
  • 581 replies
  • 42 likes

Playlist Search and Playback

PlanPremiumCountryUKDeviceSamsung S10+Operating SystemAndroid 9 Pie My Question or Issue See image for issue as copy and paste doesn't work with this box.

Newbie

Plan Premium Country UK Device Samsung S10+ Operating System Android 9 Pie   My Question or Issue   See image for issue as copy and paste doesn't work with this box.   ...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Music skipping

My music just randomly skips after maybe 30 seconds . Almost like it's scanning through my music.PlanPremium

Casual Listener

My music just randomly skips after maybe 30 seconds . Almost like it's scanning through my music. Plan Premium  

catricenichole

Casual Listener

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes

Ready aim fire imagine dragon not avalible for listen or download??

Ready aim fire is my favorite song and I tried to find it on spotify and it gave me this is there a way to fix this or is it there for a reason

Newbie

  Ready aim fire is my favorite song and I tried to find it on spotify and it gave me this is there a way to fix this or is it there for a reason

1960 Views

0 replies

0 likes

  • 1960 Views
  • 0 replies
  • 0 likes

Lag on s10+

PlanPremiumCountryNADeviceSamsung s10+Operating SystemAndroid PieMy Question or IssueAfter recent update closing out of the app there is a visible lag animation. While using the app also sometimes make closing other apps a lag animation.

Newbie

Plan Premium Country NA Device Samsung s10+ Operating System Android Pie My Question or Issue After recent update closing out of the app there is a visible lag animation. While using th...

Nico

Community Legend

1375 Views

1 replies

0 likes

Android Pie
S10
  • 1375 Views
  • 1 replies
  • 0 likes

Instagram Stories Spotify link doesn't link to correct song shared

PlanPremiumCountryMalaysia DeviceSamsung Galaxy S8+Operating SystemAndroid 9 Pie My Question or Issue1. Shared a song on instagram story via share button within the Spotify app2. Other instagram users clicking on 'listen on spotify' on my story doesn...

Newbie

Plan Premium Country Malaysia   Device Samsung Galaxy S8+ Operating System Android 9 Pie   My Question or Issue 1. Shared a song on instagram story via share button within the Sp...

1317 Views

0 replies

3 likes

  • 1317 Views
  • 0 replies
  • 3 likes

Sharing to Instagram Story Not Working

I cant share my songs to my instagram stories and my spotify is updated and also my instagramPlanPremiumCountryChileDeviceSamsung galaxy j8Operating SystemAndroid OreoMy Question or IssueWhy i cant do it?

Newbie

I cant share my songs to my instagram stories and my spotify is updated and also my instagram Plan Premium Country Chile Device Samsung galaxy j8 Operating System Android Oreo My Questi...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Shuffle play is not random

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryLithuaniaDeviceHuawei P20Operating SystemAndroid Oreo My Question or IssueWhenever I press "Shuffle play" on my creat...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Lithuania Device Huawei P20 Operating System Android&...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Can't select SD card for storage in settings

PlanFree/PremiumCountryNetherlands / german languageDeviceXiaomi Mi Pocophone F1Operating SystemAndroid 9 My Question or IssueI can't select the SD-card to store my downloaded songs. After Phone update, a lot downloaded songs were deleted. Now it's p...

Regular

Plan Free/Premium Country Netherlands / german language Device Xiaomi Mi Pocophone F1 Operating System Android 9   My Question or Issue I can't select the SD-card to store my downloade...

Nico

Community Legend

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Logging Spotify Bug when in Offline Mode - known problem for at least years

Hello, - I am a premium Spotify user- I am using an S9 note Android phone with Android Pie version My Spotify account on the Android phone was in Offline Mode and accidentally I've logged out of the application. Now I cannot log in anymore due to the...

Casual Listener

Hello,   - I am a premium Spotify user - I am using an S9 note Android phone with Android Pie version   My Spotify account on the Android phone was in Offline Mode and accide...

This_American

Newbie

780 Views

1 replies

2 likes

  • 780 Views
  • 1 replies
  • 2 likes

Premium features don't show up on android

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid Pie My Question or IssuePlease help......I just switched over from Google Play yesterday and starting to regret my decision. I paid for the premium account, and on my desktop it works fine,...

Regular

Plan Premium Country Canada Device Pixel 3 Operating System Android Pie   My Question or Issue Please help......I just switched over from Google Play yesterday and starting to regret m...

Bittencourt

Spotify Star

1338 Views

8 replies

0 likes

  • 1338 Views
  • 8 replies
  • 0 likes

downloaded songs deleted after phone update

PlanPremiumCountryitaly Devicesamsung galaxy S9Operating Systemandroid 9My Question or Issueafter every time I update the S.O. of my phone all the songs downloaded on my phone, i download them on the SD card, get deleted and must be downloaded back a...

Regular

Plan Premium Country italy   Device samsung galaxy S9 Operating System android 9 My Question or Issue after every time I update the S.O. of my phone all the songs downloaded on my phon...

670 Views

0 replies

1 likes

  • 670 Views
  • 0 replies
  • 1 likes

Having troubles adding songs from Black Sabbath's Paranoid album to my playlists

PlanPremiumCountryBrazilDeviceASUS ZenFone 4 MaxPlusOperating SystemWindows 10 My Question or IssueI'm trying to add the whole Black Sabbath's Paranoid (2009 Remastered Version) album to different playlists, but it won't work.I know how to properly a...

Casual Listener

Plan Premium Country Brazil Device ASUS ZenFone 4 MaxPlus Operating System Windows 10   My Question or Issue I'm trying to add the whole Black Sabbath's Paranoid (2009 Remastered Versi...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Spotify app constantly crashing after Android 9 update

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid Pie I recently updated to Android Pie a few days ago and everything was fine. However, now I will try to open Spotify for it to give me a glance at the splash loading screen before a...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android Pie   I recently updated to Android Pie a few days ago and everything was fine. However, now I will try to ope...

1031 Views

0 replies

2 likes

  • 1031 Views
  • 0 replies
  • 2 likes

So i see the free version of the app is still somewhat of a piece of s--h--i--t

So the its been months since i used spotify and the free app still sucks sure some improvements were made like you can actually sort songs aphabetically and find what song you have now. But still no queue or actual shuffling of songs. So really spoti...

Roadie

So the its been months since i used spotify and the free app still sucks sure some improvements were made like you can  actually sort songs aphabetically and find what song you have now. But sti...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Cannot search for artists or go to artists' pages.

PlanPremium FamilyCountryUSA DeviceOnePlus 5Operating SystemAndroid 9 Pie My Question or Issue:Whenever I search for an artist, the results do not include the artist themselves, only playlists featuring the artists, or songs from them . Additionally,...

Casual Listener

Plan Premium Family Country USA   Device OnePlus 5 Operating System Android 9 Pie   My Question or Issue: Whenever I search for an artist, the results do not include the artist t...

Raresense

Casual Listener

1717 Views

6 replies

3 likes

artist
search artists
Troubleshooting
  • 1717 Views
  • 6 replies
  • 3 likes

Can't find certain songs and artists

I can't find songs from some of the renowned artists. For example, Anne Marie, Alec Benjamin, Why don't We are not available to listen. Is there something that can be done?PlanFreeCountryIndiaDevicePoco f1Operating SystemMIUI 10.3 My Question or Issu...

Newbie

I can't find songs from some of the renowned artists. For example, Anne Marie, Alec Benjamin, Why don't We are not available to listen. Is there something that can be done? Plan Free Country Indi...

Brunelicia

Community Legend

1490 Views

1 replies

0 likes

  • 1490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make Spotify use both internal and SD storage

Is it possible to make Spotify use both internal storage and SD card on my Android phone? The SD card is almost full and my internal storage still has a lot of free space.

Casual Listener

Is it possible to make Spotify use both internal storage and SD card on my Android phone? The SD card is almost full and my internal storage still has a lot of free space.

Guido

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums defaulting to shuffle

PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 9Despite taking shuffle off downloaded albums, ever time I play them again they are back on shuffle. It seems to default to this all the time. Any suggestions?

Newbie

Plan Premium Country UK Device OnePlus 6 Operating System Android 9 Despite taking shuffle off downloaded albums, ever time I play them again they are back on shuffle. It seems to default to ...

Guido

Spotify Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Saved albums are no longer added to liked songs

PlanPremiumCountryGermanyDeviceHonor 6XOperating SystemAndroid 7, EMUI 5 My Question or IssueThis has been happening ever since i got the new (worse) navigation with an update.: When I save an album its songss are no longer added to the "Liked Songs"...

Newbie

Plan Premium Country Germany Device Honor 6X Operating System Android 7, EMUI 5   My Question or Issue This has been happening ever since i got the new (worse) navigation with an updat...

883 Views

0 replies

14 likes

  • 883 Views
  • 0 replies
  • 14 likes

an ad that won't 'dismiss' off the daily mix playlist screen

PlanFreeCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid There is an ad blocking the screen when I'm trying to look at my daily mix playlist while listening to it. And I try clicking "dismiss" but the background changes sometimes but you still...

Visitor

Plan Free Country US Device Samsung Galaxy S9 Operating System Android      There is an ad blocking the screen when I'm trying to look at my daily mix playlist while listenin...

759 Views

0 replies

2 likes

Ads freezing app
Android
Troubleshooting
  • 759 Views
  • 0 replies
  • 2 likes