Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114938 Views

27 replies

4 likes

  • 114938 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231123 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231123 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590384 Views

79 replies

3 likes

  • 590384 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485093 Views

580 replies

42 likes

Account
Free
  • 485093 Views
  • 580 replies
  • 42 likes

Control Buttons dont work on lockscreen S10±

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10+Operating SystemAndroid Oreo 9 My Question or IssueThe Control Buttons appear on the lockscreen but dont work. Spotify is allowed to run all the time, so I dont think It is a permission error

Newbie

  Plan Premium Country Brazil Device Samsung Galaxy S10+ Operating System Android Oreo 9   My Question or Issue The Control Buttons appear on the lockscreen but dont work. Spotif...

Nico

Community Legend

1371 Views

3 replies

2 likes

  • 1371 Views
  • 3 replies
  • 2 likes

No way to stop Chromecasting in the app

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A 10.5 (2018), Google Chromecast 3rd GenerationOperating SystemAndroid Oreo My Question or IssueThere is no way to stop casting to a Chromecast from the Spotify app. Have to open Google Home app and ov...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy Tab A 10.5 (2018), Google Chromecast 3rd Generation Operating System Android Oreo   My Question or Issue There is no way to stop casti...

2807 Views

0 replies

0 likes

Google Home Chromecast Android
  • 2807 Views
  • 0 replies
  • 0 likes

[Android] [Shuffle Play] Art Cover Bug

DeviceSamsung Galaxy 8Operating SystemAndroid Oreo Bug Report:When you go on an artist page and play with [Shuffle Play] every art cover are zoomed as if it was a video and you can press the image to remove the interface.It's not doing it on every ar...

Newbie

Device Samsung Galaxy 8 Operating System Android Oreo   Bug Report: When you go on an artist page and play with [Shuffle Play] every art cover are zoomed as if it was a video and you ...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio Stations arent working as described....

PlanPremiumCountryUSA DeviceOnePlus 6TOperating SystemAndroid My Question or IssueRadio Stations recently changed functionality. However even the new described functionality is not working for me. I create a station and it downloads a 50 song playlis...

Casual Listener

Plan Premium Country USA   Device OnePlus 6T Operating System Android    My Question or Issue Radio Stations recently changed functionality. However even the new described f...

DiazEA

Casual Listener

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't share songs on instagram stories

PlanPremiumCountryIsraelDeviceXiaomi Pocophone F1Operating SystemAndroid Pie (Android 9)My Question or IssueI don't have the option to share songs on instagram after I tried to reinstall Spotify again and again.

Casual Listener

Plan Premium Country Israel Device Xiaomi Pocophone F1 Operating System Android Pie (Android 9) My Question or Issue I don't have the option to share songs on instagram after I tried to rein...

Eduardosaurio_

Newbie

20956 Views

4 replies

6 likes

Instagram spotify premium
Instagram Stories
  • 20956 Views
  • 4 replies
  • 6 likes

Unplayable music

Hi, I always listen to the song "hit em up" -tupac but today I went to listen and the music was not touchable, why this? the rapper is dead, please, how do I fix this?

Newbie

Hi, I always listen to the song "hit em up" -tupac but today I went to listen and the music was not touchable, why this? the rapper is dead, please, how do I fix this?

ThaKilla

Casual Listener

1487 Views

4 replies

1 likes

  • 1487 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify in ultra power saving mode

PlanPremiumCountry France DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueWhen I (or when it automaticaly) lock my phone in ultra power saving mode, spotify stop playing musics after few seconds. I think this is caused by andro...

Casual Listener

Plan Premium Country  France  Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue When I (or when it automaticaly) lock my phone in ultra power savin...

Peter

Spotify Legend

14117 Views

6 replies

3 likes

  • 14117 Views
  • 6 replies
  • 3 likes

Pause/Skip Lock Screen Issue

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid 9 (Pie) Spotify Version 8.5.0.735My Question or IssueOn lock screen music cannot be paused or forwarded/reversed to next/previous song. Started happening 4-9-19 Have already unintstalled and reins...

Newbie

Plan Premium Country US Device S10+ Operating System Android 9 (Pie) Spotify Version 8.5.0.735 My Question or Issue On lock screen music cannot be paused or forwarded/reversed to next/previo...

Nico

Community Legend

654 Views

1 replies

1 likes

  • 654 Views
  • 1 replies
  • 1 likes

Lost artists and partial albums with update

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7 and PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueSince the latest update, I cannot look up saved songs by artist. Also, partial albums are gone from my albums list. I am a Premi...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S7 and PC Operating System Android Oreo, Windows 10   My Question or Issue Since the latest update, I cannot look up saved song...

Kblev

Newbie

3655 Views

9 replies

17 likes

artist
Update
  • 3655 Views
  • 9 replies
  • 17 likes

Superuser Contribution Where did my library songs list go?

I've been using the premium for family for about 4 months now. at first in my library i had four lists: playlists, artists, albums, and songs (these are my downloaded lists). a while ago an update occurred and the songs list disappeared on my mobile ...

Newbie

I've been using the premium for family for about 4 months now. at first in my library i had four lists: playlists, artists, albums, and songs (these are my downloaded lists).   a while ago an ...

Katerina

Spotify Legend

1556 Views

1 replies

1 likes

  • 1556 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't play songs in android auto

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel Operating SystemAndroid 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release My Question or IssueAndroid auto will not play any songs, either through the phone or the head unit. It displays the "Get...

Newbie

Plan Premium Country United Kingdom Device Google Pixel  Operating System Android 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release   My Question or Issue Android auto wi...

Katerina

Spotify Legend

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't find my public playlist from other account

Hi,I created a public playlist on a freshly creater premium account.I can't find the playlist from other account (I search for by its unique name, with no results). Tried with 2 other different accounts, a free and a premium one.wth! I'm giving Spoti...

Music Fan

Hi, I created a public playlist on a freshly creater premium account. I can't find the playlist from other account (I search for by its unique name, with no results). Tried with 2 other different a...

Katerina

Spotify Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ecouter mes coups de coeur

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

Newbie

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

Katerina

Spotify Legend

2736 Views

2 replies

1 likes

Mobile
  • 2736 Views
  • 2 replies
  • 1 likes

Shuffle not working plays multiple of same song in a row

PlanPremiumCountry DeviceGalaxy note 8Operating SystemAndroid 9.0 My Question or IssueWhen I shuffle my playlists the shuffle plays several of the same song in a row. Even showing it that way in the queue

Newbie

Plan Premium Country   Device Galaxy note 8 Operating System Android 9.0   My Question or Issue When I shuffle my playlists the shuffle plays several of the same song in a row. Ev...

497 Views

0 replies

0 likes

New issue report
  • 497 Views
  • 0 replies
  • 0 likes

Solved!! Can only shuffle songs

PlanFreeCountryThe U.S.Operating SystemAndroid My Question or IssueCan't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle. This doesn't happen on my computer or iPad though. How can I change this?

Composer

  Plan Free Country The U.S. Operating System Android   My Question or Issue Can't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle....

Bittencourt

Spotify Star

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline downloads are gone

Fix the **bleep** app!!! How hard can it be?! I transfer files from my PC to mobile alot and for that I take the SD card out, but I turn it off first. That worked before and now it no longer doesn't. So everytime I need to redownload until I hit 3333...

Music Fan

Fix the **bleep** app!!! How hard can it be?!   I transfer files from my PC to mobile alot and for that I take the SD card out, but I turn it off first. That worked before and now it no lo...

maartenva97

Music Fan

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Playing the same song after the song already played.

As you can see, some songs have duplicates. How can I stop that?Screenshot_20190409-054321[1].png

Newbie

As you can see, some songs have duplicates. How can I stop that? Screenshot_20190409-054321[1].png    

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Android - Spotify starts playing whenever an alarm is dismissed.

Plan: PremiumCountry: FinlandDevice: LG G6Operating System: Android 7.0 My Question or Issue:Spotify has an annoying behavior on my smartphone where it starts playing music by itself every time I dismiss or snooze a clock or calendar alarm or notific...

Newbie

Plan: Premium Country: Finland Device: LG G6 Operating System: Android 7.0   My Question or Issue: Spotify has an annoying behavior on my smartphone where it starts playing music by itself...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

Hearted songs not showing Liked Songs playlist

PlanFreeCountryUSDeviceLG V20Operating SystemAndroid My Question or IssueAbout 4 or 5 months ago I switched from Premium to Free and recently started noticing some absences in songs that I had saved. I checked on a few that I had hearted and they now...

Casual Listener

Plan Free Country US Device LG V20 Operating System Android   My Question or Issue About 4 or 5 months ago I switched from Premium to Free and recently started noticing some absences i...

Loxer

Community Legend

4057 Views

1 replies

0 likes

  • 4057 Views
  • 1 replies
  • 0 likes

Solved!! Library layout is faulty

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S10Operating SystemAndroid version 9 My library only shows Playlist, Artists, Albums under the music tab. I can not veiw songs, recently played and so on. The entire layout looks like it would if it...

Newbie

Plan Premium Country South Africa   Device Samsung Galaxy S10 Operating System Android version 9   My library only shows Playlist, Artists, Albums under the music tab. I can not v...

Nico

Community Legend

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes