Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
389044 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have a playlist with two of my favourite artists on it and i like to shuffle play them but shuffle doesn't actual shuffle them properly. The ratio of songs between them is about 40/60 so you'd think the artists would play about the same amount of t...
I have a playlist with two of my favourite artists on it and i like to shuffle play them but shuffle doesn't actual shuffle them properly. The ratio of songs between them is about 40/60 so you'd thin...
438 Views
0 replies
1 likes
PlanPremiumDeviceHuawei NovaOperating SystemAndroid My Question or Issue Downloading podcasts does't work on my smartphone anymore (Huawei Nova). Downloading songs is no trouble and it isn't the internet connection. I still have enough space and less...
Plan Premium Device Huawei Nova Operating System Android My Question or Issue Downloading podcasts does't work on my smartphone anymore (Huawei Nova). Downloading songs...
851 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueSince the bluetooth car update came out I've been experiencing issues changing my music while my phone is locked. I can't change it from my lock screen ...
Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android My Question or Issue Since the bluetooth car update came out I've been experiencing issues changi...
Community Legend
3282 Views
1 replies
0 likes
Plan: PremiumCountry: ArgentinaDevice: Moto G5Operating System: Android In the last app updates, it lost tracks from my Library.Open an artist, and see Artist Profile, not my tracks from this artist, as old versions.What kind of library is this? I ma...
Plan: Premium Country: Argentina Device: Moto G5 Operating System: Android In the last app updates, it lost tracks from my Library. Open an artist, ...
429 Views
0 replies
0 likes
PlanPremiumCountryIndiaDevice(Samsung Galaxy S9)Operating System(Android Pie) My Question or IsRelease radar and discover weekly are not yet available. I have subscribed for Spotify premium since it's launch in India. Thanks in advance
Plan Premium Country India Device (Samsung Galaxy S9) Operating System (Android Pie) My Question or Is Release radar and discover weekly are not yet available. I have subscri...
Spotify Legend
1942 Views
1 replies
2 likes
PlanPremiumCountryUSADeviceSamsung S6 My Question or IssueThe new update has removed the single most useful feature from the library and on Spotify in general, namely the ability to curate personalized artist specific playlists just by saving the son...
Plan Premium Country USA Device Samsung S6 My Question or Issue The new update has removed the single most useful feature from the library and on Spotify in general, namely the ability...
Spotify Legend
1153 Views
1 replies
3 likes
PlanPremiumCountryCanadaDeviceGalacy S9+Operating SystemLatest android My Question or IssueI have downloaded a spotify playlist and even some of my custom playlists are doing it. When i start the playlist i always play in continuous mode never use th...
Plan Premium Country Canada Device Galacy S9+ Operating System Latest android My Question or Issue I have downloaded a spotify playlist and even some of my custom playlists a...
Spotify Legend
1087 Views
1 replies
0 likes
PlanPremiumCountryDeutschlandDeviceSony Xperia XZ2Operating SystemAndroid Pie9 Hallo zusammen,Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-Buttons weg. Statt dessen wird mir dort der Repeat- und Shuffle-Button angeze...
Plan Premium Country Deutschland Device Sony Xperia XZ2 Operating System Android Pie9 Hallo zusammen, Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-B...
Spotify Legend
1344 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemMost up to date SystemMy Question or IssueEveryday spotify stops working and says I'm offline and that I need to go online to log in. The only way of fixing this is to delete the app and ...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Most up to date System My Question or Issue Everyday spotify stops working and says I'm offline and that I ...
Spotify Legend
504 Views
1 replies
0 likes
Operating SystemAndroid OreoPhoneGoogle Pixel 1 My Question or IssueI'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been like this all day. I've tried Restarting my phone, reinstalling Spotify, deleting t...
Operating System Android Oreo Phone Google Pixel 1 My Question or Issue I'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been...
Casual Listener
5050 Views
2 replies
1 likes
I got spotify premium yesterday and the latest UI doesn't show up, I still have the very old one.
I got spotify premium yesterday and the latest UI doesn't show up, I still have the very old one.
Spotify Legend
1955 Views
3 replies
0 likes
PlanPremiumCountry DevicePoco f1Operating SystemAndroid My Question or IssueEvery half an hour while the spotify is playing music it collapse.
Plan Premium Country Device Poco f1 Operating System Android My Question or Issue Every half an hour while the spotify is playing music it collapse.
Community Legend
473 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceMotorila G7 PlusOperating SystemAndroid P My Question or IssueRecently i changed my Motorola G5 (Android Oreo) to my new phone, motorola G7 Plus (Android Pie). I noticed that the app is tottaly different, and on my G5 I ...
Plan Premium Country Brazil Device Motorila G7 Plus Operating System Android P My Question or Issue Recently i changed my Motorola G5 (Android Oreo) to my new phone, motorola G7 Plus...
Not applicable
874 Views
6 replies
1 likes
I've installed the Music Cast app for Yamaha receivers on my Samsung Galaxy S9+ phone,running Android Oreo and i need to connect the receiver to Spotify but it can' be done. My Question or IssueI have made firmware upgrade and the receiver is corectl...
I've installed the Music Cast app for Yamaha receivers on my Samsung Galaxy S9+ phone,running Android Oreo and i need to connect the receiver to Spotify but it can' be done. My Question or Iss...
2234 Views
0 replies
0 likes
PlanFree/PremiumCountryRomaniaDeviceSamsung Galaxy s9+Operating SystemAndroid Oreo My Question or IssueMy issue is that i can't connect my receiver YAMAHA R-N 803D to Spotify using the app developed by Yamaha, Music Cast,although i have done firmware...
Plan Free/Premium Country Romania Device Samsung Galaxy s9+ Operating System Android Oreo My Question or Issue My issue is that i can't connect my receiver YAMAHA R-N 803D to Sp...
422 Views
0 replies
0 likes
Hi AllAfter the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8. The option to do so is available and I am able to select SD storage. It comes up with the option to press Ok. When I go back into the storage o...
Hi All After the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8. The option to do so is available and I am able to select SD storage. It com...
Spotify Legend
465 Views
1 replies
0 likes
PlanStudentCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm probably posting this in the wrong place but is there a way to login to Hulu on a mobile app with spotify student account?
Plan Student Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm probably posting this in the wrong place but is there a...
Spotify Legend
576 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceHuawei P Smart Since a while back I can't access artists that I have saved in my library if they have alot of songs. It seems to work if there are less than 100 songs, but not above. I just get to a black screen. It does...
Plan Premium Country Sweden Device Huawei P Smart Since a while back I can't access artists that I have saved in my library if they have alot of songs. It seems to work ...
Spotify Star
2591 Views
4 replies
0 likes
PlanPremiumCountryITALYDeviceHUAWEI WATCH 2 LTEOperating SystemWEAR OS 2.0 My Question or IssueHi all. I just received this new device. I'd like to use it for running, standalone, with spotify. Wich app i have to use? I dounloaded ed installed "Spoti...
Plan Premium Country ITALY Device HUAWEI WATCH 2 LTE Operating System WEAR OS 2.0 My Question or Issue Hi all. I just received this new device. I'd like to use it for running, standa...
605 Views
0 replies
3 likes
Plan:Premium Country:USA Device:Samsung J7 Spotify Version Installed:8.4.97.807 My Issue:When using any headphones or earbuds, Spotify keeps pausing, playing, and skipping tracks on its own. This usually happens when I place my phone in my pocket or ...
Plan: Premium Country: USA Device: Samsung J7 Spotify Version Installed: 8.4.97.807 My Issue: When using any headphones or earbuds, Spotify keeps pausing, pla...
Community Legend
728 Views
1 replies
0 likes
