Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35978 Views
64 replies
25 likes

35978 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874113 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874113 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

New update is garbage.

The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your library. To find all the music from an artist in my...

LiamHunting
Newbie
The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your ...
2019-02-08 2:50:40 PM
2019-02-12 5:13:08 PM
jfeldblum
Newbie
1010 Views
2 replies
17 likes

1010 Views
2 replies
17 likes

Solved!! Songs' pictures aren't showing in the main menu

Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump ba...

Danny_03
Newbie
Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as...
2019-02-10 5:44:57 PM
2019-02-12 5:01:05 PM
Amadán
Casual Listener
794 Views
1 replies
0 likes
Account
Troubleshooting

794 Views
1 replies
0 likes

Offline search issue

PlanPremiumCountryColombia DeviceRedmi Note 5Operating SystemAndroid Pie My Question or Issue When I leave a space in search box (when I'm in offline mode), I can't find anything because the app replace the space " " with a "%20". Any idea?

SImon3sce
Newbie
Plan Premium Country Colombia Device Redmi Note 5 Operating System Android Pie My Question or Issue When I leave a space in search box (when I'm in offline mode), I can't...
2019-02-12 5:52:37 AM
2019-02-12 4:11:41 PM
badderup99
Newbie
317 Views
1 replies
1 likes

317 Views
1 replies
1 likes

App keeps undownloading music

Hiya! I did a search and couldn't find what I was looking for. I apologise if it has already been asked. The app keeps undownloading my music, especially after every update. Since Spotify seems to be rolling out updates every week now, it's beginning...

RandomDotters
Casual Listener
Hiya! I did a search and couldn't find what I was looking for. I apologise if it has already been asked. The app keeps undownloading my music, especially after every update. Since Spoti...
2019-02-04 4:58:44 PM
2019-02-12 3:54:52 PM
Mantisentil
Community Legend
220 Views
1 replies
1 likes

220 Views
1 replies
1 likes

Solved!! I lose my downloaded songs after restart my phone

I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone.Any idea? thanks. PlanPremiumCountryArgentinaDevice(Xiaomi MiA1)Operating System(Android Pie) My Question or Issue

MatiasPal
Newbie
I lose mi dowloaded playlist songs (SD storage ) every time I restart mi phone. Any idea? thanks. Plan Premium Country Argentina Device (Xiaomi MiA1) Operating System (Android ...
2019-01-30 9:09:22 PM
2019-02-12 3:48:11 PM
Mantisentil
Community Legend
805 Views
1 replies
1 likes

805 Views
1 replies
1 likes

Tasker cannot start a Playlist anymore, Send intent does not wrok anymore ...

PlanPremiumCountryGermanyDevice(Samsung A5 (2017), OnePlus3tOperating SystemAndroid Oreo My Question or Issue When attempting to open/start a Playlist in Spotify via Tasker AutoSpotify plugin, it opens Spotify, but no further reaction.Tasks I’m using...

bu5q9x70qhws9bf
Regular
Plan Premium Country Germany Device (Samsung A5 (2017), OnePlus3t Operating System Android Oreo My Question or Issue When attempting to open/start a Playlist in Spotif...
2018-12-17 12:31:40 PM
2019-02-12 3:45:50 PM
trohn_javolta
Casual Listener
11660 Views
18 replies
18 likes

11660 Views
18 replies
18 likes

Solved!! Play via bluetooth JBL speaker from Android device problem

PlanPremiumCountryRomania Device(Samsung S8)Operating System(Version: 8.0.0) My Question or Issue Hello, I have a problem regarding playing music via bluetooth from my android device to a JBL GO2 speaker.The connection is ok, the music is playing if ...

Sergiulica
Casual Listener
Plan Premium Country Romania Device (Samsung S8) Operating System (Version: 8.0.0) My Question or Issue Hello, I have a problem regarding playing music via bluetooth from...
2019-02-12 2:42:27 PM
2019-02-12 3:30:40 PM
Sergiulica
Casual Listener
2600 Views
1 replies
0 likes
Android
Bluetooth problems
output
Speakers

2600 Views
1 replies
0 likes

Downloaded music... how to play them all?

I use a lot of my android spotify on offline mode.I can shuffle in one playlist, in my songs.I would love that we could shuffle in all the effective donloaded songs and not some of them. A full dowload shuffle mode.... Do someone know how it can be d...

PiscoSoares
Newbie
I use a lot of my android spotify on offline mode. I can shuffle in one playlist, in my songs. I would love that we could shuffle in all the effective donloaded songs and not some of ...
2019-02-12 11:37:18 AM
180 Views
0 replies
0 likes

180 Views
0 replies
0 likes

Solved!! Create radio station button is gone??

Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened. PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P version 9

jl2000
Casual Listener
Spotify pls fix this ASAP. See screenshot. I used to be able to create a radio station. What happened. Plan Premium Country USA Device Pixel 2 Operating System ...
2019-01-29 3:11:14 AM
2019-02-12 1:42:38 AM
Woolfhound
Newbie
1273 Views
5 replies
0 likes

1273 Views
5 replies
0 likes

Spotify Android hangs after a while listening music

PlanPremiumCountryUruguay DeviceXiaomi Redmi Note 4 Global edition Operating System7.0 NRD 90M (Versión MIUI Global 10.1.1.0) My Question or Issue After a while listening music on my phone (30 mins or so) Spotify starts to behave oddly. The album pic...

walterdp
Casual Listener
Plan Premium Country Uruguay Device Xiaomi Redmi Note 4 Global edition Operating System 7.0 NRD 90M (Versión MIUI Global 10.1.1.0) My Question or Issue After a whil...
2019-02-04 6:24:21 PM
2019-02-12 1:27:39 AM
walterdp
Casual Listener
591 Views
3 replies
0 likes
Android
hanging

591 Views
3 replies
0 likes

Pause/Play, Skip Function not working

PlanPremiumCountry UsaDeviceSamsung Galaxy 9Operating Android Pie My Question or IssueThe play/pause, skip function on my phone and bluetooth devices stopped working when my phone updated to the Pie OS. I now have to wake the phone up and open the ap...

Rockervixen82
Regular
Plan Premium Country Usa Device Samsung Galaxy 9 Operating Android Pie My Question or Issue The play/pause, skip function on my phone and bluetooth devices stopped workin...
2019-02-11 11:59:05 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Issue

PlanPremiumCountry RomaniaDeviceXiaomi Mi A2Operating SystemAndroid 9, Pie My Question or IssueOkay, so, i have an issue with my spotify. Sometimes when I'm listening to music it stops and when i look to see what happened it's saying that it is conne...

Krosis1
Newbie
Plan Premium Country Romania Device Xiaomi Mi A2 Operating System Android 9, Pie My Question or Issue Okay, so, i have an issue with my spotify. Sometimes when I'm list...
2019-02-11 11:18:52 PM
3659 Views
0 replies
0 likes

3659 Views
0 replies
0 likes

Shuffle After Searched for Songs

Plan: PremiumCountry: UK DeviceGalaxy S7Operating System :Android Oreo, My Question or Issue My issue is regarding the shuffle function not working. If im in my playlist and i proceed to "find/search" for all my linkin park songs within the playlist ...

Jwedgee
Newbie
Plan: Premium Country: UK Device Galaxy S7 Operating System :Android Oreo, My Question or Issue My issue is regarding the shuffle function not working. If ...
2019-02-11 6:22:59 PM
2019-02-11 9:09:48 PM
Amadán
Casual Listener
1978 Views
1 replies
0 likes

1978 Views
1 replies
0 likes

Solved!! Cant disable waze banner pop up

PlanPremiumCountry Dominican Republic DevicePixel 1Operating SystemAndroid Pie 9 My Question or Issue I don't have waze installed, i went to settings /social and turned off thr waze option. I still gddt fhe annoying waze banner every time i open or m...

ignaciojcano
Casual Listener
Plan Premium Country Dominican Republic Device Pixel 1 Operating System Android Pie 9 My Question or Issue I don't have waze installed, i went to settings /social a...
2019-01-21 9:42:34 PM
2019-02-11 5:07:01 PM
Machiel_M
Roadie
10662 Views
3 replies
6 likes

10662 Views
3 replies
6 likes

Import function doesn't show my sd card folder

PlanPremiumDeviceSamsung Galaxy J2Operating SystemAndroid My Question or IssueHi, I just got a new phone and was setting up my music, but when I go to the import function, my sd card folders don't show up. The app saves data in the card normally, I a...

LianaVF
Casual Listener
Plan Premium Device Samsung Galaxy J2 Operating System Android My Question or Issue Hi, I just got a new phone and was setting up my music, but when I go to the import function, my sd ...
2019-02-11 4:27:12 PM
201 Views
0 replies
0 likes

201 Views
0 replies
0 likes

Solved!! Music interruption

PlanPremiumCountry ItalyDeviceNokia 6.1Operating SystemAndroid 9 My Question or IssueAfter (less or more) 10 minutes of playing, music stops. I have to re-play the track from the beginning.

davvco
Casual Listener
Plan Premium Country Italy Device Nokia 6.1 Operating System Android 9 My Question or Issue After (less or more) 10 minutes of playing, music stops. I have to re-play the track...
2019-02-08 9:03:35 AM
2019-02-11 2:06:19 PM
Noah
Spotify Star
414 Views
3 replies
0 likes

414 Views
3 replies
0 likes

Solved!! Profile Trouble

How come people's accounts load when I look them up? They just say it's loading but they never do.

MarkFromCali
Casual Listener
How come people's accounts load when I look them up? They just say it's loading but they never do.
2019-02-11 6:08:16 AM
2019-02-11 1:23:27 PM
Brunelicia
Community Legend
275 Views
1 replies
0 likes

275 Views
1 replies
0 likes

how can you lunch a playlist in specific time everyday automatically

i want this for my clinic , i want it to work without from anybody else i just want it to play a playlist everyday in my workin hour i will shut it dowen manually before leavng any ideas ?? thank you

megam0
Newbie
i want this for my clinic , i want it to work without from anybody else i just want it to play a playlist everyday in my workin hour i will shut it dowen manually before leavng &...
2019-02-10 9:46:56 PM
2019-02-11 1:16:51 PM
Brunelicia
Community Legend
208 Views
1 replies
0 likes

208 Views
1 replies
0 likes

Cannot see all albums/artist on My Library

PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This has brought massive issues. Within Music I can see a Playlist: "Favourite Songs"...

donaicus
Regular
Plan Premium Country Canada Device LG G6 Operating System Android Oreo My Question or Issue Hi, I have noticed yesterday thet when I clik on "my library" the menu changed. This...
2019-02-10 7:42:26 PM
869 Views
0 replies
8 likes

869 Views
0 replies
8 likes

"Your Library" redesign, where are my artists / albums??