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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110485 Views

26 replies

3 likes

  • 110485 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222429 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222429 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579180 Views

79 replies

3 likes

  • 579180 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477036 Views

577 replies

40 likes

Account
Free
  • 477036 Views
  • 577 replies
  • 40 likes

Background playing stops and starts randomly

PlanPremiumCountryPortugalDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI don't know why, but since the last update, when I'm playing music in the background (most part of the time) the music stops and starts again randomly. It...

Newbie

Plan Premium Country Portugal Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I don't know why, but since the last update, when I'm playing music in the...

Nico

Community Legend

1487 Views

1 replies

5 likes

  • 1487 Views
  • 1 replies
  • 5 likes

Solved!! View all downloaded songs and shuffle

PlanPremiumCountryCanadaDeviceGalaxy S8+Operating SystemAndroid Pie Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you over to youtube music. Anyway, I'm trying to get used to spotify, and I'm ...

Casual Listener

Plan Premium Country Canada Device Galaxy S8+ Operating System Android Pie   Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you ...

Omeca13

Casual Listener

7439 Views

1 replies

1 likes

  • 7439 Views
  • 1 replies
  • 1 likes

Playlist are not minesss

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????

Newbie

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????  

Nico

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Can't choose where to save my music

PlanPremiumCountrySpainDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueI always had my music files in my SD card, but now I can't even choose where I want to save my files. Everything is set by default in my internal storage, i...

Newbie

Plan Premium Country Spain Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue I always had my music files in my SD card, but now I can't even choose where I w...

willdoubleg

Casual Listener

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Where's my library's songs?

Hi. I can't find my songs saved in libraryPlanPremiumCountryBrazilDeviceSamsung Galaxy S7Operating SystemAndroid Oreo

Visitor

 Hi. I can't find my songs saved in library Plan Premium Country Brazil Device Samsung Galaxy S7 Operating System Android Oreo  

Bittencourt

Spotify Star

1666 Views

7 replies

0 likes

  • 1666 Views
  • 7 replies
  • 0 likes

Can't share songs to Instagram Story

PlanPremiumCountryThailandDevice(Samsung Galaxy 9+)Operating SystemAndroid PieMy Question or Issue I can't share songs on Instagram Story. The Instagram Story option doesn't even appear on the list when I choose to share a song. I first encountered t...

Casual Listener

Plan Premium Country Thailand Device (Samsung Galaxy 9+) Operating System Android Pie My Question or Issue   I can't share songs on Instagram Story. The Instagram Story option doesn't ...

Carla991

Newbie

841 Views

2 replies

1 likes

  • 841 Views
  • 2 replies
  • 1 likes

How to listen saved music of an artist

PlanPremiumCountryItalyDeviceAndroid: LG G6Operating SystemW10 My Question or IssueSince the last big update of Spotify, both on computer or smart-phone, selecting an artist from MY LIBRARY you are sent to the main page of the artist. Before it would...

Casual Listener

Plan Premium Country Italy Device Android: LG G6 Operating System W10   My Question or Issue Since the last big update of Spotify, both on computer or smart-phone, selecting an artist ...

728 Views

0 replies

1 likes

  • 728 Views
  • 0 replies
  • 1 likes

Crash on Android due to artist name

PlanPremium / FamilyCountry UKDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue In the last week my Android app has been misbehaving in the following way: Consistent crash when scrolling through 'artist' list.Unable to view li...

Newbie

Plan Premium / Family Country  UK Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue  In the last week my Android app has been misbehaving in...

snstrauss

Casual Listener

2226 Views

5 replies

6 likes

  • 2226 Views
  • 5 replies
  • 6 likes

Superuser Contribution No reproduce todas las canciones en búsqueda / do not play all songs search

PlanPremiumCountryPanamá DeviceXiaomi Redmi Note 5 ProOperating SystemAndroid Oreo My Question or IssueAntes cuando estaba offline buscaba una canción /artista/álbum, y me aparecian muchos resultados y reproducia alguno, automáticamente las demás can...

Casual Listener

  Plan Premium Country Panamá  Device Xiaomi Redmi Note 5 Pro Operating System Android Oreo   My Question or Issue Antes cuando estaba offline buscaba una canción /arti...

Tunick96

Casual Listener

1414 Views

2 replies

0 likes

  • 1414 Views
  • 2 replies
  • 0 likes

No like/dislike button on artist radio, is this normal?

PlanPremiumCountry USADeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueAccording to (https://support.spotify.com/us/using_spotify/features/spotify-radio/) there should be a like/dislike button when listening through a radio sta...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue According to (https://support.spotify.com/us/using_spotify/features/sp...

DirtySink

Newbie

5068 Views

14 replies

7 likes

dislike
like
Radio
  • 5068 Views
  • 14 replies
  • 7 likes

Superuser Contribution Compartilhamento no Stories do Instagram indisponível

PlanPremiumCountryBrazil Device(Moto Z2 Play)Operating System(Android Oreo) My Question or IssueOi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram....

Casual Listener

Plan Premium Country Brazil   Device (Moto Z2 Play) Operating System (Android Oreo)   My Question or Issue Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente at...

Dntx

Music Fan

29154 Views

23 replies

25 likes

  • 29154 Views
  • 23 replies
  • 25 likes

Unable to log in because I'm "offline"

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueTwice in the past week I've been randomly logged out of Spotify (the issue may be related to changing SIM cards while travelling, but I can't confirm)...

Newbie

Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue Twice in the past week I've been randomly logged out of Spotify (the issue...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Spotify Green Wheel Loading

PlanPremiumCountryUnited statesDeviceNote 9Operating SystemAndroid pie My Question or IssueWhen I go to click on a artist in my library and then turn my screen off or go to home and go back to spotify I get an infinite green circle. If I go backwards...

Casual Listener

  Plan Premium Country United states Device Note 9 Operating System Android pie   My Question or Issue When I go to click on a artist in my library and then turn my screen off or...

Robbier6

Casual Listener

1026 Views

1 replies

0 likes

  • 1026 Views
  • 1 replies
  • 0 likes

Galaxy Watch S2 can't find spotify in galaxy store

I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?

Newbie

I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?

747 Views

0 replies

1 likes

  • 747 Views
  • 0 replies
  • 1 likes

Spotify Now Playing/Full Screen only shows song title and not the artist. Plus, weird album art zoom

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid 9 PieCar2019 Honda Accord Hybrid EXMy Question or IssueI am wondering if anyone else has this issue? The Now Playing screen has strangely cropped and zoomed portion of the album art and it ...

Newbie

Plan Premium Country USA Device Pixel 2 XL Operating System Android 9 Pie Car 2019 Honda Accord Hybrid EX My Question or Issue I am wondering if anyone else has this issue? The Now Playing...

1966 Views

0 replies

0 likes

Accord
album art
Android
android auto
fullscreen
Honda
Now playing
Spotify
Zoom
  • 1966 Views
  • 0 replies
  • 0 likes

Coloured Notifications

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemEMUI 9 My Question or IssueRecently, I've noticed that my Spotify notifications aren't coloured based on the song's cover art, which is a feature I'm quite fond of. In the two screen...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System EMUI 9   My Question or Issue Recently, I've noticed that my Spotify notifications aren't coloured based on t...

703 Views

0 replies

0 likes

  • 703 Views
  • 0 replies
  • 0 likes

Spotify will randomly START playing a song if it's running on the background

PlanPremiumCountryBrasil DeviceSamsung j7 prime Operating SystemAndroid 7.0 My Question or IssueSpotify decided that if its on the background it will randomly START playing whatever song it was playing before. I can be typing some form into chrome an...

Casual Listener

  Plan Premium Country Brasil  Device Samsung j7 prime  Operating System Android 7.0   My Question or Issue Spotify decided that if its on the background it will random...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Saved songs don't appear under Artist

Starting a couple of months ago whenever I sort my saved songs by artist the songs don't show up. The more songs I gave saved the more likely it is to happen. Sometimes if I go back and forth a dozen or so times they'll show up but on artists that I ...

Newbie

Starting a couple of months ago whenever I sort my saved songs by artist the songs don't show up. The more songs I gave saved the more likely it is to happen. Sometimes if I go back and forth a dozen...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Selecting a device before hitting play

When using the mobile app, do you always have to hit "play" before selecting a device? (Cast device specifically). There seems to be an overlay that pops up when something is playing and that is where you can select a device to play music to. But I c...

Casual Listener

When using the mobile app, do you always have to hit "play" before selecting a device? (Cast device specifically).   There seems to be an overlay that pops up when something is playing and tha...

481 Views

0 replies

2 likes

  • 481 Views
  • 0 replies
  • 2 likes

how to report a type error?

PlanPremiumCountry Australia Device Android My Question or IssueWish to report a type error in Yusaf/Cat Steven's Matthew and Son album. The song "Baby get your head **bleep** on" says 'sereo version' instead of sterio version.

Regular

Plan Premium Country Australia    Device Android   My Question or Issue Wish to report a type error in Yusaf/Cat Steven's Matthew and Son album. The song "Baby get your hea...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes