Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6839 Views

0 replies

7 likes

  • 6839 Views
  • 0 replies
  • 7 likes

Superuser Contribution ahorro de datos

PlanFree/PremiumCountry Device: Moto g5 plus Operating Systemandroid 8.1 My Question or Issue mi problema es que no puedo desactivar la opcion de ahorro de datos, cada vez que intento sacarla se pone de vuelta automaticamente y me obliga a escuchar e...

Newbie

Plan Free/Premium Country   Device: Moto g5 plus   Operating System android 8.1   My Question or Issue  mi problema es que no puedo desactivar la opcion de ahorro de dat...

Kiril

Moderator

1043 Views

4 replies

1 likes

  • 1043 Views
  • 4 replies
  • 1 likes

Albums folder doesn't load on Android 8.0.0 I get the green circle instead but nothing happens

PlanPremiumCountry SpainDeviceOne Plus 3TOperating SystemAndroid 8.0.0Spotify version8.4.92.949 My Question or Issue When I try to reach my Albums folder in my library, it shows the green circle and the folder doesn't load at all. I have this problem...

Casual Listener

Plan Premium Country  Spain Device One Plus 3T Operating System Android 8.0.0 Spotify version 8.4.92.949   My Question or Issue  When I try to reach my Albums folder in my ...

Dorowan

Music Fan

763 Views

4 replies

1 likes

my albums
  • 763 Views
  • 4 replies
  • 1 likes

Music stops playing after only 1 song

PlanPremiumCountryUnited States DeviceSamsung Galaxy S9+Operating SystemAndroid Pie (beta) My Question or IssueIf I search for an artist, and scroll down to 'See All Songs' I get a huge list. I press the first song, and it plays, then the music compl...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S9+ Operating System Android Pie (beta)    My Question or Issue If I search for an artist, and scroll down to 'See...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Spotify stops playing every minute in mobile network mode

PlanPremiumCountry GermanyDeviceHuawei P8 LiteOperating SystemAndroid 6.0 My Question or IssueMy Spotify App is stopping the music play constantly during mobile network mode (no problems whatsoever when I'm using wifi).It stops playing approx. once e...

Casual Listener

Plan Premium Country  Germany Device Huawei P8 Lite Operating System Android 6.0   My Question or Issue My Spotify App is stopping the music play constantly during mobile network ...

Noah

Spotify Star

1333 Views

3 replies

0 likes

mobile network
stops playing music
  • 1333 Views
  • 3 replies
  • 0 likes

[Android Pie] Stop auto launch

PlanPremiumCountryHongKongDeviceGoogle Pixel Operating SystemAndroid 9.0 with Feb Security Patch, Stock ROM My Question or IssueCould you please stop auto launching while:1. Plugging in a bluetooth headphone?2. Using another music player, then I paus...

Visitor

  Plan Premium Country HongKong Device Google Pixel    Operating System Android 9.0 with Feb Security Patch, Stock ROM   My Question or Issue Could you please stop aut...

287 Views

0 replies

1 likes

  • 287 Views
  • 0 replies
  • 1 likes

Interface Issue

PlanPremium Operating SystemAndroid My Question or IssueThe interface of my friend is completely different on the button "Your library"(1 picture), this is not so convenient. There are a lot more buttons in my interface(2 picture), while a friend has...

Casual Listener

Plan Premium  Operating System Android   My Question or Issue The interface of my friend is completely different on the button  "Your library"(1 picture), this is not s...

Mantisentil

Community Legend

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes

Search bar

PlanPremiumCountry PolandDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue I wanted to search for an artist and that is what Spotify thinks I typed instead of what I really typed. And it won't go away.

Casual Listener

Plan Premium Country  Poland Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue  I wanted to search for an artist and that is what Spotify...

Noah

Spotify Star

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

601 Views

0 replies

4 likes

  • 601 Views
  • 0 replies
  • 4 likes

Using Spotify menus while on a bad connection is glitchy and frustrating

PlanPremiumCountry CanadaDeviceHUAWEI P20Operating SystemANDROID 8.1 My Question or Issue This has been true for my last 2 devices running Spotify: spotify is very frustrating to use on a bad connection. When the wifi is weak or when the data connect...

Casual Listener

Plan Premium Country  Canada Device HUAWEI P20 Operating System ANDROID 8.1   My Question or Issue  This has been true for my last 2 devices running Spotify: spotify is very ...

PaulToast

Visitor

1046 Views

1 replies

2 likes

  • 1046 Views
  • 1 replies
  • 2 likes

Listening local files

PlanPremiumCountry Argentina DeviceSamsung Galaxy s8+Operating SystemAndroid Oreo My Question or Issue Hey, I would like to know i I can listen my imported local files to android outside my wifi area, that is, offline, because I can't play these impo...

Music Fan

Plan Premium Country Argentina   Device Samsung Galaxy s8+ Operating System Android Oreo   My Question or Issue  Hey, I would like to know i I can listen my imported...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Playlist Songs constantly being moved

PremiumCountryPortugal Device(Huawei P8 Lite 2015, Lenovo Legion Y520)Operating System(Android, Windows 10) My Question or Issue My playlist is normal, working just fine but once in a while songs from the middle end or random spots on my playlist kee...

Newbie

  Premium Country Portugal   Device (Huawei P8 Lite 2015, Lenovo Legion Y520) Operating System (Android, Windows 10)   My Question or Issue  My playlist is normal, work...

196 Views

0 replies

0 likes

  • 196 Views
  • 0 replies
  • 0 likes

Tracks automatically deleted from a Playlist

PlanPremiumCountry CanadaDeviceAll devicesOperating SystemAll OS My Question or IssueI have a playlist that, for seemingly no reason, had ~15 or so songs deleted from it. They were not removed from Spotify (i.e. the 'show unplayable tracks' toggle do...

Newbie

  Plan Premium Country  Canada Device All devices Operating System All OS   My Question or Issue I have a playlist that, for seemingly no reason, had ~15 or so songs deleted...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Playlist issue

PlanFree/PremiumCountry ArgentinaDeviceMoto z playOperating SystemAndroid oreoMy Question or IssueWell, the problem is that I have this paylist. Ok? And I sync the app to my Chromecast. I choose a song from the playlist, everything is find, until ins...

Newbie

Plan Free/Premium Country  Argentina Device Moto z play Operating System Android oreo My Question or Issue Well, the problem is that I have this paylist. Ok? And I sync the app to my Ch...

328 Views

0 replies

0 likes

Issues
Problem with playing songs
PROBLEMAS
  • 328 Views
  • 0 replies
  • 0 likes

clicking Artists directs you to discography instead of Saved songs

PlanStudent PremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue The new update forces users to see the Artist's entire discography instead of conveniently playing the songs I already saved. If I click on the Arti...

Visitor

Plan Student Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android  My Question or Issue   The new update forces users to see the Artist's entire discogr...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Google home casting greyed out

PlanPremiumCountry UKDevicePixel 2Operating SystemAndroid Pie My Question or Issue I am logged in to my account on two devices (obviously I don't use them both at the same time). Recently (since the last update?) One of my devices now shows all the G...

Casual Listener

  Plan Premium Country  UK Device Pixel 2 Operating System Android Pie   My Question or Issue  I am logged in to my account on two devices (obviously I don't use them b...

carpathianUA

Regular

2837 Views

7 replies

0 likes

  • 2837 Views
  • 7 replies
  • 0 likes

Can't login after phone restart

PlanPremiumCountry GermanyDeviceHuawei Mate 9 My Question or Issue Every time I restart my phone Spotify asks me to log in again. If I try to it tells me that I am offline. The only solution I have found by now is to completely remove Spotify and rei...

Casual Listener

Plan Premium Country  Germany Device Huawei Mate 9   My Question or Issue  Every time I restart my phone Spotify asks me to log in again. If I try to it tells me that I am offl...

GhostMW

Casual Listener

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

My Spotify Android s6 will not play most of my playlists and just refuses to play most songs.

Premium (free trial)USA Andriod S6 Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small selection of the songs, over and over. I upgraded to a 60 day free trial o...

Casual Listener

Premium (free trial) USA  Andriod S6    Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small...

arowrath

Casual Listener

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Android 9 bluetooth controls not working

PlanPremiumCountry UssDeviceS9+Operating SystemAndroid 9 pie My Question or Issue Since updating while driving I can not use my steering wheel controls to change a song. I tried activating permissions again and it did not fix it. When the phone is un...

Casual Listener

  Plan Premium Country  Uss Device S9+ Operating System Android 9 pie   My Question or Issue  Since updating while driving I can not use my steering wheel controls to c...

mr_smiles

Newbie

16829 Views

5 replies

2 likes

  • 16829 Views
  • 5 replies
  • 2 likes

Equalizer missing in Android 9

I updated my phone to Android 9 and equalizer disappeared from Spotify. How do I get it back? I'm running Nokia 5 in Czech republic.

Casual Listener

  I updated my phone to Android 9 and equalizer disappeared from Spotify. How do I get it back? I'm running Nokia 5 in Czech republic. 

MVRV

Casual Listener

1091 Views

1 replies

0 likes

  • 1091 Views
  • 1 replies
  • 0 likes

Solved!! Play via bluetooth JBL speaker from Android device problem

PlanPremiumCountryRomania Device(Samsung S8)Operating System(Version: 8.0.0) My Question or Issue Hello, I have a problem regarding playing music via bluetooth from my android device to a JBL GO2 speaker.The connection is ok, the music is playing if ...

Casual Listener

Plan Premium Country Romania  Device (Samsung S8) Operating System (Version: 8.0.0)   My Question or Issue  Hello, I have a problem regarding playing music via bluetooth from...

Sergiulica

Casual Listener

2945 Views

1 replies

0 likes

Android
Bluetooth problems
output
Speakers
  • 2945 Views
  • 1 replies
  • 0 likes