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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114929 Views

27 replies

4 likes

  • 114929 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231112 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231112 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590366 Views

79 replies

3 likes

  • 590366 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485077 Views

580 replies

42 likes

Account
Free
  • 485077 Views
  • 580 replies
  • 42 likes

Superuser Contribution Can't choose SD card to download

PlanPremiumCountry SpainDeviceRedmi note 5Operating SystemAndroid My Question or Issue: I need to download on SD card, i bought a 128gb microSD and now i can't find the option to download on SD card

Newbie

Plan Premium Country  Spain Device Redmi note 5 Operating System Android    My Question or Issue:  I need to download on SD card, i bought a 128gb microSD and now i can'...

Katerina

Spotify Legend

1159 Views

2 replies

0 likes

  • 1159 Views
  • 2 replies
  • 0 likes

Mobile app stops playing next song randomly

PlanFreeCountryFinlandDeviceHuawei honor 7Operating systemAndroid 6.0My Question or IssueMobile app stops playing next song randomly. I have put spotify can be on always and put off all energy saving modes. This problem have been couple of months and...

Newbie

Plan Free Country Finland Device Huawei honor 7 Operating system Android 6.0 My Question or Issue Mobile app stops playing next song randomly. I have put spotify can be on always and put off...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Shuffle isn't working an Android.

PlanFreeCountryU. S.DeviceSamsung Galaxy Note 9Operating SystemI don't know. My Question or IssueThe shuffle playlist function isn't working. It starts playing music from the very beginning of the playlist. I also signed up for the Spotify Shuffle Be...

Casual Listener

Plan Free Country U. S. Device Samsung Galaxy Note 9 Operating System I don't know.    My Question or Issue The shuffle playlist function isn't working. It starts playing music fr...

jimsam

Casual Listener

513 Views

1 replies

1 likes

  • 513 Views
  • 1 replies
  • 1 likes

Android TV cast to device starts random iteration then stops after 9 seconds

PlanPremiumCountryHungary DeviceXiaomi Mi Box SOperating SystemAndroid 8.1Spotify version1.14.0 (shown in the apps section) / 2.25.1-d61989c (shown by Spotify itself) My PhoneXiaomi Mi 8Operating SystemAndroid 9Spotify version8.4.97.807 My Question o...

Newbie

Plan Premium Country Hungary   Device Xiaomi Mi Box S Operating System Android 8.1 Spotify version 1.14.0 (shown in the apps section) / 2.25.1-d61989c (shown by Spotify itself)  ...

Rednasius

Newbie

2034 Views

3 replies

2 likes

9 seconds
Android
Android TV
mi box
mi box s
Xiaomi
  • 2034 Views
  • 3 replies
  • 2 likes

Android phone problem

PlanPremiumCountryUKDeviceSamsung Galaxy s7Operating SystemAndroid My Question or IssueRedownloaded app, and anytime I try and download something, notification stating "you discovered a premium feature!" Appears, despite having premium. I have attemp...

Newbie

Plan Premium Country UK Device Samsung Galaxy s7 Operating System Android   My Question or Issue Redownloaded app, and anytime I try and download something,  notification stating ...

Nico

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

No puedo descargar canciones

PlanPremiumCountryMexicoDevice Operating SystemAndroid 6.0 My Question or IssueTengo spotify premium con suscripcion familiar, hace poco desintalé el app y la volví a instalar pero no me da todas las funciones premium, no me deja descargar musica, me...

Casual Listener

Plan Premium Country Mexico Device   Operating System Android 6.0   My Question or Issue Tengo spotify premium con suscripcion familiar, hace poco desintalé el app y la volví a in...

Bittencourt

Spotify Star

2120 Views

3 replies

0 likes

  • 2120 Views
  • 3 replies
  • 0 likes

Starts me way down the list of episodes

PlanremiumCountryUs Operating SystemAndroid Oreo My Question or IssueWhen I click on a podcast from my home page it starts me way down the list of episodes. I've tried marking older episodes as played and that didn't help. See images for a better vis...

Newbie

  Plan remium Country Us   Operating System Android Oreo   My Question or Issue When I click on a podcast from my home page it starts me way down the list of episodes. I...

yjc

Newbie

473 Views

1 replies

1 likes

  • 473 Views
  • 1 replies
  • 1 likes

Can´t play my downloads offline mode

PlanPremiumCountryMExicoDeviceSamsung Operating SystemAndroid My Question or IssueI nedd help, I have a premium account, but when I download my playlist and turn to offline mode, can´t play song´s . The green arrow is right, but not play a song, just...

Newbie

Plan Premium Country MExico Device Samsung  Operating System Android    My Question or Issue I nedd help, I have a premium account, but when I download my playlist and turn t...

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

One of my daily mixes won't work

Plan ?Premium FinlandSamsung Galaxy S9+Operating SystemAndroid something My Question or IssueI have recently noticed that one of my six daily mixes doesn't work. When I go and try to listen to one of them, number one to be exact, it just says "unfort...

Newbie

Plan ? Premium  Finland Samsung Galaxy S9+ Operating System Android something   My Question or Issue I have recently noticed that one of my six daily mixes doesn't work. When I go a...

Bittencourt

Spotify Star

703 Views

1 replies

0 likes

Samsung
  • 703 Views
  • 1 replies
  • 0 likes

Can't edit queue when using Connect with PS4

PlanPremiumCountryUSDeviceSamsung Galaxy S8+, PlayStation 4Operating SystemOreo My Question or IssueThe drag & drop bars to edit the queue order do not appear when using Android Connect to play on my PS4. The bars appear as normal when playing throug...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S8+, PlayStation 4 Operating System Oreo   My Question or Issue The drag & drop bars to edit the queue order do not appear when using ...

1123 Views

0 replies

0 likes

  • 1123 Views
  • 0 replies
  • 0 likes

Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

Regular

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lo...

lhurley3

Regular

3831 Views

9 replies

0 likes

Android
pause
playback
  • 3831 Views
  • 9 replies
  • 0 likes

Android app launches when listening on PC, stealing resources

PlanPremiumCountryUSDeviceSamsung s10+Operating SystemWindows 10 1809 My Question or IssueWhen i am listening to spotify on my pc the app will launch on my android. The sound only plays through PC but this is super annoying as it drains the battery a...

Casual Listener

Plan Premium Country US Device Samsung s10+ Operating System Windows 10 1809   My Question or Issue When i am listening to spotify on my pc the app will launch on my android. The ...

Darth_Fluffy

Casual Listener

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

[Behind the Lyrics] Missing Fact Tracks

PlanPremiumCountryUSADeviceSamsung Galaxy J3Operating SystemAndroid 7.1.1 My Question or IssueThe songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack are supposed to have Fact Tracks, but they don't display properly when the tracks ...

Regular

Plan Premium Country USA Device Samsung Galaxy J3 Operating System Android 7.1.1   My Question or Issue The songs "Alexander Hamilton" and "My Shot" from the Hamilton soundtrack a...

964 Views

0 replies

0 likes

Behind the lyrics
  • 964 Views
  • 0 replies
  • 0 likes

Library missing most of my tracks

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Pie My Question or IssueMy library recently changed... I have no more Songs list; my Artists list has only one artist; and my albums list has four albums. I've tried nuking data, uninstalling/...

Newbie

  Plan Premium Country USA Device Pixel 3 Operating System Android Pie   My Question or Issue My library recently changed...  I have no more Songs list; my Artists list has ...

ecj627

Newbie

760 Views

1 replies

1 likes

  • 760 Views
  • 1 replies
  • 1 likes

Spotify on my Android E4 phone is not showing paired devices in Spotify connect

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device E4 Operating System My Question or IssueI am running Spotify on my Android phone and Everything thing...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device E4   Operating System &nbs...

607 Views

0 replies

0 likes

  • 607 Views
  • 0 replies
  • 0 likes

Thr music stopps when im listening to it

When I'm listening to a song,the song after 3-4 seconds it stopps.Fix it asap!Thanks

Casual Listener

When I'm listening to a song,the song after  3-4 seconds it stopps.Fix it asap!Thanks  

Nico

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Plus sign, Heart, Thumbs up

I find the Spotify interface to be a tremendous pain! And it OFTEN does not respond like I expect. For something that costs $120/yr for millions of users, why isn't there a guideline document? Anyway, does anyone have an explanation for why I sometim...

Casual Listener

I find the Spotify interface to be a tremendous pain!  And it OFTEN does not respond like I expect.  For something that costs $120/yr for millions of users, why isn't there a guideline docu...

LarryB34695

Casual Listener

1318 Views

2 replies

3 likes

  • 1318 Views
  • 2 replies
  • 3 likes

How to give a song a like without saving It?

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for this? thank you

Newbie

i have a premium account and use spotify from android. With the recent update, if I give a Like, the song is also automatically saved. First, these 2 features were separate. is there a solution for t...

494 Views

0 replies

0 likes

like and dislike
saving song
  • 494 Views
  • 0 replies
  • 0 likes

samsung Galaxy Watch - no Spotify in galaxy watch store

PlanFreeCountryAustralia DeviceOppo R11 Operating SystemAndroid My Question or IssueI don't have spotify when i try to search it in my galaxy watch app store?

Newbie

Plan Free Country Australia  Device Oppo R11  Operating System Android    My Question or Issue I don't have spotify when i try to search it in my galaxy watch app store?

Mantisentil

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Old can't log in because currently set to offline on Android App

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline? The "solution" of reinstall and download again all your offline music is not a solution. Is an invitation to close t...

Casual Listener

When are you going to fix the spotify android app two old year bug that if doesn't allow to log in because the app is set to offline?   The "solution" of reinstall and download again all your ...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes