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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Can't Listen to songs added from local files on mobile device

I added songs from Local Files on my PC to a playlist, and set it to download. I can listen to those songs on my PC but they just show up as grey on my phone, which also has the playlist set to download. Tried restarting, disabling firewall, deleting...

Newbie

I added songs from Local Files on my PC to a playlist, and set it to download.  I can listen to those songs on my PC but they just show up as grey on my phone, which also has the playlist set to...

286 Views

0 replies

1 likes

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Canciones bloqueadas

Hola! Alguien sabe a qué se debe que algunas canciones de ciertos artistas salen "deshabilitadas" o sea, si se ven en la lista de reproducción del artista pero salen en gris y no se pueden reproducir? Me pasa con el grupo Dir En Grey, solamente sale ...

Newbie

Hola! Alguien sabe a qué se debe que algunas canciones de ciertos artistas salen "deshabilitadas" o sea, si se ven en la lista de reproducción del artista pero salen en gris y no se pueden reproducir...

3295 Views

0 replies

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bloqueada
bloqueado
bloqueo
deshabilitada
deshabilitado
dir en grey
Premium
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Local files from PC to Phone

PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Oreo(?) My Question or Issue I want to get my local files onto my phone and I have successfully gotten the files on to my computer but I can't seem to download them on to my phone to l...

Newbie

Plan Premium Country  USA Device Google Pixel 3 Operating System Android Oreo(?)   My Question or Issue  I want to get my local files onto my phone and I have successfully go...

297 Views

0 replies

0 likes

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Devices Detect works bad

PlanPremiumCountryPoland DeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueI have spotify on the phone and on a linux machine (linux mint 18). Spotify on the linux is running (not playing songs necessarily) all the time but the...

Casual Listener

Plan Premium Country Poland  Device Samsung Galaxy A3 Operating System Android 6.0.1   My Question or Issue I have spotify on the phone and on a linux machine (linux mint 18). Spo...

mihahauke

Casual Listener

344 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify doesn't seem to be working at the moment

PlanPremiumCountryUnited KingdomDeviceOnePlus 3Operating SystemOreo (Oxygen Os 5.0.8) My Question or IssueRelease 8.4.92.949 When used through Android auto the latest version of Spotify results in errors when select songs directly from the library. R...

Regular

Plan Premium Country United Kingdom Device OnePlus 3 Operating System Oreo (Oxygen Os 5.0.8)   My Question or Issue Release 8.4.92.949 When used through Android auto the  latest v...

Daisy

Spotify Legend

2798 Views

6 replies

2 likes

Android
auto
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Low Quality Album Art [Premium][Samsung Galaxy S5]

Plan Premium Country Philippines Device Samsung Galaxy S5 Operating System Android Marshmallow My Question or Issuemy Spotify Premium when I first used it was amazing, everything was HD and crisp. But a month after, on the middle of my 2nd monthly su...

Visitor

Plan Premium   Country Philippines   Device Samsung Galaxy S5   Operating System Android Marshmallow   My Question or Issue my Spotify Premium when I first...

242 Views

0 replies

0 likes

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Problem with the size of my download

Hi,I've got a One Plus 5t, and I'm subscribed to Spotify. I found on the setting that we can change the qyaliquof our download. I read that use more stockage in my phone, but ... it's using too much place on my phone and I want to go back ! How can I...

Newbie

Hi, I've got a One Plus 5t, and I'm subscribed to Spotify. I found on the setting that we can change the qyaliquof our download. I read that use more stockage in my phone, but ... it's using too muc...

271 Views

0 replies

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Infinite Loading in Albums

Yeah hi, The Spotify app is pi**ing me off sooo much for the past week.First, for some StUPID reason I cant download any songs. And now suddenly, out of nowhere I CAN download songs, but when I downloaded Lady Gaga Shallow, there is an infinite loadi...

Newbie

Yeah hi, The Spotify app is pi**ing me off sooo much for the past week. First, for some StUPID reason I cant download any songs. And now suddenly, out of nowhere I CAN download songs, but when I dow...

Dorowan

Music Fan

850 Views

1 replies

2 likes

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Superuser Contribution ahorro de datos

PlanFree/PremiumCountry Device: Moto g5 plus Operating Systemandroid 8.1 My Question or Issue mi problema es que no puedo desactivar la opcion de ahorro de datos, cada vez que intento sacarla se pone de vuelta automaticamente y me obliga a escuchar e...

Newbie

Plan Free/Premium Country   Device: Moto g5 plus   Operating System android 8.1   My Question or Issue  mi problema es que no puedo desactivar la opcion de ahorro de dat...

Kiril

Moderator

1055 Views

4 replies

1 likes

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Albums folder doesn't load on Android 8.0.0 I get the green circle instead but nothing happens

PlanPremiumCountry SpainDeviceOne Plus 3TOperating SystemAndroid 8.0.0Spotify version8.4.92.949 My Question or Issue When I try to reach my Albums folder in my library, it shows the green circle and the folder doesn't load at all. I have this problem...

Casual Listener

Plan Premium Country  Spain Device One Plus 3T Operating System Android 8.0.0 Spotify version 8.4.92.949   My Question or Issue  When I try to reach my Albums folder in my ...

Dorowan

Music Fan

773 Views

4 replies

1 likes

my albums
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  • 4 replies
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Music stops playing after only 1 song

PlanPremiumCountryUnited States DeviceSamsung Galaxy S9+Operating SystemAndroid Pie (beta) My Question or IssueIf I search for an artist, and scroll down to 'See All Songs' I get a huge list. I press the first song, and it plays, then the music compl...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S9+ Operating System Android Pie (beta)    My Question or Issue If I search for an artist, and scroll down to 'See...

386 Views

0 replies

0 likes

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Spotify stops playing every minute in mobile network mode

PlanPremiumCountry GermanyDeviceHuawei P8 LiteOperating SystemAndroid 6.0 My Question or IssueMy Spotify App is stopping the music play constantly during mobile network mode (no problems whatsoever when I'm using wifi).It stops playing approx. once e...

Casual Listener

Plan Premium Country  Germany Device Huawei P8 Lite Operating System Android 6.0   My Question or Issue My Spotify App is stopping the music play constantly during mobile network ...

Noah

Spotify Star

1335 Views

3 replies

0 likes

mobile network
stops playing music
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[Android Pie] Stop auto launch

PlanPremiumCountryHongKongDeviceGoogle Pixel Operating SystemAndroid 9.0 with Feb Security Patch, Stock ROM My Question or IssueCould you please stop auto launching while:1. Plugging in a bluetooth headphone?2. Using another music player, then I paus...

Visitor

  Plan Premium Country HongKong Device Google Pixel    Operating System Android 9.0 with Feb Security Patch, Stock ROM   My Question or Issue Could you please stop aut...

288 Views

0 replies

1 likes

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Interface Issue

PlanPremium Operating SystemAndroid My Question or IssueThe interface of my friend is completely different on the button "Your library"(1 picture), this is not so convenient. There are a lot more buttons in my interface(2 picture), while a friend has...

Casual Listener

Plan Premium  Operating System Android   My Question or Issue The interface of my friend is completely different on the button  "Your library"(1 picture), this is not s...

Mantisentil

Community Legend

480 Views

3 replies

0 likes

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Search bar

PlanPremiumCountry PolandDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue I wanted to search for an artist and that is what Spotify thinks I typed instead of what I really typed. And it won't go away.

Casual Listener

Plan Premium Country  Poland Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue  I wanted to search for an artist and that is what Spotify...

Noah

Spotify Star

583 Views

3 replies

0 likes

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Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

606 Views

0 replies

4 likes

  • 606 Views
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Using Spotify menus while on a bad connection is glitchy and frustrating

PlanPremiumCountry CanadaDeviceHUAWEI P20Operating SystemANDROID 8.1 My Question or Issue This has been true for my last 2 devices running Spotify: spotify is very frustrating to use on a bad connection. When the wifi is weak or when the data connect...

Casual Listener

Plan Premium Country  Canada Device HUAWEI P20 Operating System ANDROID 8.1   My Question or Issue  This has been true for my last 2 devices running Spotify: spotify is very ...

PaulToast

Visitor

1055 Views

1 replies

2 likes

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Listening local files

PlanPremiumCountry Argentina DeviceSamsung Galaxy s8+Operating SystemAndroid Oreo My Question or Issue Hey, I would like to know i I can listen my imported local files to android outside my wifi area, that is, offline, because I can't play these impo...

Music Fan

Plan Premium Country Argentina   Device Samsung Galaxy s8+ Operating System Android Oreo   My Question or Issue  Hey, I would like to know i I can listen my imported...

261 Views

0 replies

0 likes

  • 261 Views
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Playlist Songs constantly being moved

PremiumCountryPortugal Device(Huawei P8 Lite 2015, Lenovo Legion Y520)Operating System(Android, Windows 10) My Question or Issue My playlist is normal, working just fine but once in a while songs from the middle end or random spots on my playlist kee...

Newbie

  Premium Country Portugal   Device (Huawei P8 Lite 2015, Lenovo Legion Y520) Operating System (Android, Windows 10)   My Question or Issue  My playlist is normal, work...

199 Views

0 replies

0 likes

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Tracks automatically deleted from a Playlist

PlanPremiumCountry CanadaDeviceAll devicesOperating SystemAll OS My Question or IssueI have a playlist that, for seemingly no reason, had ~15 or so songs deleted from it. They were not removed from Spotify (i.e. the 'show unplayable tracks' toggle do...

Newbie

  Plan Premium Country  Canada Device All devices Operating System All OS   My Question or Issue I have a playlist that, for seemingly no reason, had ~15 or so songs deleted...

259 Views

0 replies

0 likes

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