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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397838 Views

547 replies

35 likes

Account
Free
  • 397838 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8522 Views

0 replies

7 likes

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Daily mix not updating or increasing

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of various genres, i also tried logging again, and reinstal...

Newbie

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of vario...

1066 Views

0 replies

5 likes

  • 1066 Views
  • 0 replies
  • 5 likes

Downloaded Music Not Showing Up on Mobile App

PlanPremiumCountryUSADeviceSamsung S8+My Question or IssueI have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no artists downloaded and the songs section is non-existent. I only hav...

Newbie

Plan Premium Country USA Device Samsung S8+ My Question or Issue I have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no art...

1038 Views

0 replies

2 likes

  • 1038 Views
  • 0 replies
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Notification bar on miui 10 isn't showing the reproduction controls

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" doesn't switch on. When I bought the phone the repr...

Newbie

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" ...

1175 Views

0 replies

1 likes

  • 1175 Views
  • 0 replies
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Android app green loading cicle constantly appears... and other issues

PlanPremiumCountry United StatesDeviceHTC One M9Operating SystemAndroid 7 My Question or IssueIf I select a song to start play, then go to album view, and then tap the back button, the Android app gets stuck on a green loading circle screen. I have t...

Visitor

Plan Premium Country  United States Device HTC One M9 Operating System Android 7   My Question or Issue If I select a song to start play, then go to album view, and then tap the b...

Benyy

Newbie

3865 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Single repeat turning off.

PlanPremiumCountry DeviceHuawei P20 ProOperating SystemAndroid something (idk) My Question or IssueCan we keep repeat single on when i switch song? I usually listen to one song, then grow tired of it, then play another.I find it annoying to have to t...

Casual Listener

Plan Premium Country   Device Huawei P20 Pro Operating System Android something (idk)   My Question or Issue Can we keep repeat single on when i switch song? I usually listen to o...

dinomight

Spotify Star

895 Views

1 replies

0 likes

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  • 1 replies
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Saved albums appearing in my most recently played list do not work

PlanPremiumCountryMaltaDevice(iPhone 6s)Operating System(iOS 11) My Question or IssueHi Team I have noticed a number of very strange additions to the ios app, my "recently played" tracks will not open and play when offline even though they are saved ...

Newbie

Plan Premium Country Malta Device (iPhone 6s) Operating System (iOS 11)   My Question or Issue Hi Team    I have noticed a number of very strange additions to the ios app, ...

378 Views

0 replies

0 likes

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Solved!! Spotify for Family won't allow downloads

My family member on a family plan can't download songs for offline use using the app on his android phone, but can download it properly if he's using a desktop pc. Please help? TIA.

Casual Listener

My family member on a family plan can't download songs for offline use using the app on his android phone, but can download it properly if he's using a desktop pc. Please help? TIA.

Nico

Community Legend

4325 Views

6 replies

0 likes

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  • 6 replies
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Question about Playlists

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...

Casual Listener

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...

Nico

Community Legend

366 Views

1 replies

0 likes

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  • 1 replies
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After the most recent update of my Galaxy s9 keeps pausing only when using my car's bluetooth.

PlanPremiumCountry Japan DeviceGalaxy s9Operating SystemAndroid My Question or IssueAfter the most recent update of my Galaxy s9 (13th March), keeps pausing only when using my car's bluetooth. It pauses randomly multiple times throughout every song I...

Newbie

  Plan Premium Country  Japan   Device Galaxy s9 Operating System Android    My Question or Issue After the most recent update of my Galaxy s9 (13th March), keeps...

Nico

Community Legend

1798 Views

1 replies

0 likes

Bluetooth problems
Car
Galaxy S9
pauses
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  • 1 replies
  • 0 likes

The infinite monkey cage

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible. When I load the podcast up on my phone and attempt to connect to the Google mini device they d...

Newbie

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible.   When I load the podcast up on my p...

898 Views

0 replies

1 likes

Podcasts monkey cage
  • 898 Views
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  • 1 likes

Cannot change music/start/pause music on Samsung Galaxy 9+ unless app is open on phone

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI have not been able to change my music, start music or pause music via bluetooth unless the app is physically open on my phone. All bluetooth devices s...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I have not been able to change my music, start music or pause music via blue...

Bdpauley

Newbie

701 Views

1 replies

0 likes

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  • 1 replies
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Turning of Shuffle Play on Android

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist but mine does nothing at the top and on each indivi...

Casual Listener

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist ...

mosohodPeti

Composer

562 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! "Delete cache and saved data" not in my settings

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited StatesDeviceMoto G P...

Casual Listener

"Delete cache and saved data""Delete cache and saved data""Delete cache and saved data"None of the below information is required. However, the more you provide the easier it will be for us to try and...

xoholo

Composer

1965 Views

3 replies

0 likes

  • 1965 Views
  • 3 replies
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Note 9 spotify starts at the end of a call

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having the same issue, I thought this had long since been re...

Newbie

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having th...

319 Views

0 replies

0 likes

  • 319 Views
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Getting stuck when using bluetooth in car.

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware. I connect to my 2013 Ford Explorer via bluetooth. I have steering wheel controls for volume and skipping. When it first starts streaming everything is fine but after ...

Casual Listener

I have a premium plan and I am using a Samsung galaxy S9+ with the latest firmware.  I connect to my 2013 Ford Explorer via bluetooth.  I have steering wheel controls for volume and skippin...

Maccle

Casual Listener

1889 Views

3 replies

3 likes

  • 1889 Views
  • 3 replies
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Solved!! Missing Repeat button

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked around and it sttaes to look inside the ... Of the ...

Newbie

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked ...

Nico

Community Legend

1397 Views

1 replies

0 likes

repeat
Repeat one
Troubleshooting
  • 1397 Views
  • 1 replies
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Superuser Contribution I can't use the lock feature for my Huawei mate 20 Lite

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary to download spotify again.. Can someone help me. Pr...

Newbie

I just can't use the lock feature for playing and pause music. I tried everything. It's realy irritating me. I just got my phone since 4 days o I just installed spotify so I dont think its necessary ...

Guido

Spotify Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
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Now playing new UI

PlanPremiumCountryGreeceDeviceNokia 7 plusOperating System Android 9.0My Question or IssueI haven't,yet, the new UI of now playing screen,as seen in the attached screenshot.

Newbie

Plan Premium Country Greece Device Nokia 7 plus Operating System  Android 9.0 My Question or Issue I haven't,yet, the new UI of  now playing screen,as seen in the attached screensh...

495 Views

0 replies

1 likes

  • 495 Views
  • 0 replies
  • 1 likes

Superuser Contribution Riverdale soundtrack not available on Spotify app

PlanFreeCountryIndiaDeviceSamsung galaxy J6 Operating SystemAndroid OreoMy Question or IssueHey, I just wanted you to know that none of the songs from Riverdale (The CW show) are available for access on the app in India. It'll be really helpful if yo...

Newbie

Plan Free Country India Device Samsung galaxy J6  Operating System Android Oreo My Question or Issue Hey, I just wanted you to know that none of the songs from Riverdale (The CW sh...

Guido

Spotify Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Constantly looses conenction when playing over any other device

PlanPremiumCountryIsraelDevice :Pixel 3Operating SystemLatest android My Question or Issue1 or 2 songs on other device and I need to relaunch the app to control it again , this is annoying as **bleep** .

Newbie

Plan Premium Country Israel Device : Pixel 3 Operating System Latest android   My Question or Issue 1 or 2 songs on other device and I need to relaunch the app to control it again , th...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes