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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114938 Views

27 replies

4 likes

  • 114938 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231124 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231124 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590385 Views

79 replies

3 likes

  • 590385 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485093 Views

580 replies

42 likes

Account
Free
  • 485093 Views
  • 580 replies
  • 42 likes

Remove certain songs download playlist

PlanFree/PremiumCountryPortugalDeviceUlefone Armor 5Operating SystemAndroid Oreo 8.1 My Question or IssueWhen i download a playlist from another user i don't have to like all the musics, so i want to remove one or another song, i do not want to delet...

Regular

Plan Free/Premium Country Portugal Device Ulefone Armor 5 Operating System Android Oreo 8.1   My Question or Issue When i download a playlist from another user i don't have to lik...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

LG V30 Android 8 battery drain

PlanPremiumCountryLatviaDeviceLG V30Operating SystemAndroid Oreo My Question or IssueI have downloaded the Spotify app on my brand new LG V30 (already had premium subscription because I have been using it previously on my Nexus 6) and experienced hug...

Casual Listener

Plan Premium Country Latvia Device LG V30 Operating System Android Oreo   My Question or Issue I have downloaded the Spotify app on my brand new LG V30 (already had premium subscr...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Music not showing under artist

PlanFamily PremiumCountry New Zealand DeviceSamsung Galaxy S6Operating SystemAndroid Nougat My Question or IssueSo when I go into "artists" to see/listen to a specific artist's discography that I've saved, it normally presents no issue. I can see and...

Newbie

Plan Family Premium Country  New Zealand  Device Samsung Galaxy S6 Operating System Android Nougat   My Question or Issue So when I go into "artists" to see/listen to a speci...

Italoduart

Newbie

4687 Views

4 replies

1 likes

  • 4687 Views
  • 4 replies
  • 1 likes

Background playing stops and starts randomly

PlanPremiumCountryPortugalDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI don't know why, but since the last update, when I'm playing music in the background (most part of the time) the music stops and starts again randomly. It...

Newbie

Plan Premium Country Portugal Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I don't know why, but since the last update, when I'm playing music in the...

Nico

Community Legend

1490 Views

1 replies

5 likes

  • 1490 Views
  • 1 replies
  • 5 likes

Solved!! View all downloaded songs and shuffle

PlanPremiumCountryCanadaDeviceGalaxy S8+Operating SystemAndroid Pie Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you over to youtube music. Anyway, I'm trying to get used to spotify, and I'm ...

Casual Listener

Plan Premium Country Canada Device Galaxy S8+ Operating System Android Pie   Hey everyone, I made the switch from google music today as they seem to be nerfing the platform to move you ...

Omeca13

Casual Listener

7444 Views

1 replies

1 likes

  • 7444 Views
  • 1 replies
  • 1 likes

Playlist are not minesss

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????

Newbie

All my playlists dissapear, instead, i have another playlists. What the f***just happened....?????  

Nico

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Can't choose where to save my music

PlanPremiumCountrySpainDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueI always had my music files in my SD card, but now I can't even choose where I want to save my files. Everything is set by default in my internal storage, i...

Newbie

Plan Premium Country Spain Device Samsung Galaxy S7 Operating System Android 8.0   My Question or Issue I always had my music files in my SD card, but now I can't even choose where I w...

willdoubleg

Casual Listener

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Where's my library's songs?

Hi. I can't find my songs saved in libraryPlanPremiumCountryBrazilDeviceSamsung Galaxy S7Operating SystemAndroid Oreo

Visitor

 Hi. I can't find my songs saved in library Plan Premium Country Brazil Device Samsung Galaxy S7 Operating System Android Oreo  

Bittencourt

Spotify Star

1676 Views

7 replies

0 likes

  • 1676 Views
  • 7 replies
  • 0 likes

Can't share songs to Instagram Story

PlanPremiumCountryThailandDevice(Samsung Galaxy 9+)Operating SystemAndroid PieMy Question or Issue I can't share songs on Instagram Story. The Instagram Story option doesn't even appear on the list when I choose to share a song. I first encountered t...

Casual Listener

Plan Premium Country Thailand Device (Samsung Galaxy 9+) Operating System Android Pie My Question or Issue   I can't share songs on Instagram Story. The Instagram Story option doesn't ...

Carla991

Newbie

842 Views

2 replies

1 likes

  • 842 Views
  • 2 replies
  • 1 likes

How to listen saved music of an artist

PlanPremiumCountryItalyDeviceAndroid: LG G6Operating SystemW10 My Question or IssueSince the last big update of Spotify, both on computer or smart-phone, selecting an artist from MY LIBRARY you are sent to the main page of the artist. Before it would...

Casual Listener

Plan Premium Country Italy Device Android: LG G6 Operating System W10   My Question or Issue Since the last big update of Spotify, both on computer or smart-phone, selecting an artist ...

733 Views

0 replies

1 likes

  • 733 Views
  • 0 replies
  • 1 likes

Crash on Android due to artist name

PlanPremium / FamilyCountry UKDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue In the last week my Android app has been misbehaving in the following way: Consistent crash when scrolling through 'artist' list.Unable to view li...

Newbie

Plan Premium / Family Country  UK Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue  In the last week my Android app has been misbehaving in...

snstrauss

Casual Listener

2239 Views

5 replies

6 likes

  • 2239 Views
  • 5 replies
  • 6 likes

Superuser Contribution No reproduce todas las canciones en búsqueda / do not play all songs search

PlanPremiumCountryPanamá DeviceXiaomi Redmi Note 5 ProOperating SystemAndroid Oreo My Question or IssueAntes cuando estaba offline buscaba una canción /artista/álbum, y me aparecian muchos resultados y reproducia alguno, automáticamente las demás can...

Casual Listener

  Plan Premium Country Panamá  Device Xiaomi Redmi Note 5 Pro Operating System Android Oreo   My Question or Issue Antes cuando estaba offline buscaba una canción /arti...

Tunick96

Casual Listener

1422 Views

2 replies

0 likes

  • 1422 Views
  • 2 replies
  • 0 likes

No like/dislike button on artist radio, is this normal?

PlanPremiumCountry USADeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueAccording to (https://support.spotify.com/us/using_spotify/features/spotify-radio/) there should be a like/dislike button when listening through a radio sta...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue According to (https://support.spotify.com/us/using_spotify/features/sp...

DirtySink

Newbie

5081 Views

14 replies

7 likes

dislike
like
Radio
  • 5081 Views
  • 14 replies
  • 7 likes

Superuser Contribution Compartilhamento no Stories do Instagram indisponível

PlanPremiumCountryBrazil Device(Moto Z2 Play)Operating System(Android Oreo) My Question or IssueOi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram....

Casual Listener

Plan Premium Country Brazil   Device (Moto Z2 Play) Operating System (Android Oreo)   My Question or Issue Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente at...

Dntx

Music Fan

29178 Views

23 replies

25 likes

  • 29178 Views
  • 23 replies
  • 25 likes

Unable to log in because I'm "offline"

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueTwice in the past week I've been randomly logged out of Spotify (the issue may be related to changing SIM cards while travelling, but I can't confirm)...

Newbie

Plan Premium Country Australia Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue Twice in the past week I've been randomly logged out of Spotify (the issue...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Spotify Green Wheel Loading

PlanPremiumCountryUnited statesDeviceNote 9Operating SystemAndroid pie My Question or IssueWhen I go to click on a artist in my library and then turn my screen off or go to home and go back to spotify I get an infinite green circle. If I go backwards...

Casual Listener

  Plan Premium Country United states Device Note 9 Operating System Android pie   My Question or Issue When I go to click on a artist in my library and then turn my screen off or...

Robbier6

Casual Listener

1034 Views

1 replies

0 likes

  • 1034 Views
  • 1 replies
  • 0 likes

Galaxy Watch S2 can't find spotify in galaxy store

I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?

Newbie

I have a Galaxy Watch S2 and it can't find Spotify in the Galaxy app store. How do I fix it?

749 Views

0 replies

1 likes

  • 749 Views
  • 0 replies
  • 1 likes

Spotify Now Playing/Full Screen only shows song title and not the artist. Plus, weird album art zoom

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid 9 PieCar2019 Honda Accord Hybrid EXMy Question or IssueI am wondering if anyone else has this issue? The Now Playing screen has strangely cropped and zoomed portion of the album art and it ...

Newbie

Plan Premium Country USA Device Pixel 2 XL Operating System Android 9 Pie Car 2019 Honda Accord Hybrid EX My Question or Issue I am wondering if anyone else has this issue? The Now Playing...

2001 Views

0 replies

0 likes

Accord
album art
Android
android auto
fullscreen
Honda
Now playing
Spotify
Zoom
  • 2001 Views
  • 0 replies
  • 0 likes

Coloured Notifications

PlanPremiumCountryUnited KingdomDeviceHuawei P20 ProOperating SystemEMUI 9 My Question or IssueRecently, I've noticed that my Spotify notifications aren't coloured based on the song's cover art, which is a feature I'm quite fond of. In the two screen...

Casual Listener

Plan Premium Country United Kingdom Device Huawei P20 Pro Operating System EMUI 9   My Question or Issue Recently, I've noticed that my Spotify notifications aren't coloured based on t...

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
  • 0 likes

Spotify will randomly START playing a song if it's running on the background

PlanPremiumCountryBrasil DeviceSamsung j7 prime Operating SystemAndroid 7.0 My Question or IssueSpotify decided that if its on the background it will randomly START playing whatever song it was playing before. I can be typing some form into chrome an...

Casual Listener

  Plan Premium Country Brasil  Device Samsung j7 prime  Operating System Android 7.0   My Question or Issue Spotify decided that if its on the background it will random...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes